Holland America Line
Savor The Journey
Welcome to Holland America Line, recognised for nearly 150 years as a leader in premium cruising. Today, our fleet of 11 ships visit more than 420 ports of call in over 100 countries and territories connecting with all seven continents. Our guests are endlessly curious, looking to go beyond typical tourist experiences. They’re not looking for waterslides, go-karts or roller coasters when they cruise. They are explorers, foodies and music lovers who want to pursue these passions on perfectly sized, refreshingly uncrowded ships with one-of-kind culinary experiences, the best in live music, and service that attends to every detail, every day.
Insider Tip
With the collective experience, passion and creativity of 7 world-class celebrity chefs, the Culinary Council® brings global influence and expertise to dining venues across our fleet.Virtuoso Preferred Supplier Since 21 Jan 2002
Ships
Holland America Line’s first Signature-class ship, guests cruising on Eurodam can enjoy the full Music Walk™ experience, including Lincoln Center Stage, B.B. King’s Blues Club and Billboard Onboard. Explore onboard at BBC Earth Experiences. Guests - 2104
Koningsdam’s fluid lines, light-filled spaces, and a blend of 21st century elegance and nautical tradition dazzles at every turn, and the ship abounds with innovative dining and entertainment. Head to B.B. King’s Blues Club for Memphis R&B or revisit classic hits at Billboard Onboard. Guests – 2650.
The second of our Signature-class ships, Nieuw Amsterdam celebrates historic New York City with its inspired design. While on board enjoy regional cooking demonstrations, food and wine tastings with EXC Port to Table programming, and dine in your choice of specialty restaurants. Guests – 2106.
Fluid lines and dramatic spaces make the Holland America Nieuw Statendam a modern beauty, drawing inspiration from the elegant curves of musical instruments. Guests have a multitude of innovative dining and entertainment options. Guests – 2666.
Named for the Northern compass point, Noordam features museum-quality art — from 19th-century oils to contemporary photographs of music greats Dizzy Gillespie and B.B. King. Savour the sounds of Music Walk™ and the delights of our specialty restaurants. Guests – 1972.
Oosterdam, a Vista-class ship, showcases completely refreshed suites and new lounge, dining and entertainment venues, such as Music Walk™, with Lincoln Center Stage, B.B. King’s Blues Club and Billboard Onboard. Guests can choose from among delectable specialty restaurants and hone culinary skills with EXC Port to Table. Guests – 1964.
Rotterdam, the new flagship and third ship in our Pinnacle-class fleet, hits all the right notes: exquisite dining, innovative entertainment, superbly appointed staterooms and suites, the finest service and craftsmanship that reflects nearly 150 years of seafaring expertise. Guests – 2668.
Elegant and spacious, Volendam takes her décor cues from the garden. Her grand public spaces are graced with floral fabrics and tapestries, as well as huge vases of fresh floral arrangements. Relax with a spa treatment at the Greenhouse Salon & Spa. Guests – 1432.
A fascinating destination in her own right and has won multiple Best Cruise Ship awards. On board, enjoy live entertainment with Music Walk™. Feel immersed on your cruise with regional cooking demonstrations and food and wine tastings with EXC Port to Table. Guests – 1964.
Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments. While on-board, rejuvenate at the Greenhouse Spa & Salon. Indulge at any of our fine dining venues. Guests – 1432.
Zuiderdam boasts classic nautical lines and finishes, modern amenities and a spectacular art and antique collection. Enjoy regional cooking demonstrations and food and wine tastings with EXC Port to Table. Relax with a rejuvenating treatment at the Greenhouse Spa & Salon. Guests - 1964
Reviews and Recommendations
Ship
90%
of 241 guests
recommend
recommend
Virtuoso Traveler Reviewed
All reviews are from confirmed guests sharing exclusive insights
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Recommended
Billy
By: Billy
Reviewed on: 11 Jun 2022
Excellent & met expectations.
Travel Advisor:
Linda Allen-Speer
Recommended
Ship was very nice Service, food & entertainment was lacking
By: Ginny
Reviewed on: 16 Jun 2022
We were on a 7 days cruise to Alaska on the Eurodam beautiful ship, weather was fantastic for Alaska in May. The service for drinks, food etc. was very slow. Food was not up to par for Holland America. The last if entertainment in the threate was very poor. We will rethink cruising again in the near future
Travel Advisor:
Julie Garcia
Recommended
ALASKA 7 DAY CRUISE
By: CRUISER
Reviewed on: 28 Jul 2022
VERY NICE ALASKAN TRIP.. OUR FIRST TIME TO ALASKA.. THE EURODAM WAS THE 2ND TIME FOR US.. THE SHIP IS THE PERFECT SIZE FOR THIS VOYAGE.. THE SERVICE IS OUTSTANDING.. VERY FRIENDLY AND WELCOMING... OUR FAVORITE TIME ON BOARD WAS DINNER AT THE TAMARIN RESTURANT.. A WONDEFUL MENU AND ENJOYED IT TOTALLY.. SERVICE IN ALL FACIITS OF THIS CRUISE WAS GREAT.. ROOM STEWARDS AND SERVERS OUTSTANDING.. WE WOULD OF LIKED A FEW MORE HOURS IN SOME OF THE PORTS DUE TO CLOCK WATCHING FEELING WE WERE RUSHED... OTHER THAN THAT GREAT TIME...
Travel Advisor:
Brenda Thomas
Recommended
Good for new cruisers
By: Lyndy
Reviewed on: 29 Jul 2022
We ve been on 8 cruises - 4 different lines . Like HAL itineraries but found they have cut back on numerous things . Biggest disappointment was no “ benefits being in aSignature suite (. Was larger ). Service was good - except in main dining but after comment was treated as VI PS . Disappointed at limited time at Victoria . Ship needs renovation -showing wear .
Travel Advisor:
Linda Spears
Recommended
Our cruise
By: Julie
Reviewed on: 29 Jul 2022
This trip was perfect! We had 4 rooms, close together. The staff was very friendly. Our rooms were kept spotless. The food was enjoyed by all. The excursions were great. It was a trip of our lifetimes, and we all felt the same. We would definitely choose Holland America and the Eurodam again!
Recommended
Family Cruise to Alaska
By: Bob
Reviewed on: 13 Aug 2022
The Eurodam experience met/exceeded our expectations. Very friendly and attentive crew - excellent service. Food was outstanding - Lido, main dining and specialty restaurants. Entertainment was high quality. Accommodations were clean, well appointed and maintained. Perks included with reservation were very much appreciated.
Travel Advisor:
Shawna Copeland
Not Recommended
Not what I expected
By: Amyk
Reviewed on: 20 Aug 2022
I wasn’t wow’ed by the Eurodam like I was the Niew Statendam. The food on the Lido deck had the same selections every day the entire cruise (7days). The carving station was always out of food. The dining room was chaotic and not the quiet atmosphere I’m used to on other ships. My husband ordered a burger and fries for lunch one afternoon and the burger came out 15 minutes after the fries.
I will say that every staff member we encountered was friendly, polite, helpful and a joy to visit with.
I had several treatments at the spa and they were very relaxing and staff so accommodating! Overall, our experience was a good one, though I would appreciate a better food selection and a little more upkeep of the ship.
Recommended
Eurodam is lovely
By: svwspeaks
Reviewed on: 02 Sep 2022
I know this ship is considered an "older" member of the Holland America fleet but we found it to be lovely. Our stateroom was fantastic, the common areas were terrific and we had no complaints.
Travel Advisor:
Thomas Carpenter
Recommended
We were so happy with our room
By: A. Traveler
Reviewed on: 06 Nov 2022
There was a lot to like about this cruise, but there was also a lot of room for improvement.
Travel Advisor:
Barbara Weber
Recommended
Excellent
By: Rosa
Reviewed on: 04 Nov 2022
Very good trip
Excellent staff
Hard workers
Travel Advisor:
Mary Webber
Recommended
Holland America
By: g
Reviewed on: 17 Nov 2022
Felt the staff were always willing to help in anyway. Everyone were gracious and receptive to any issues raised. Big shout out to our cabin stewards and dinning room staff.
Travel Advisor:
Deborah Bush
Recommended
On board.
By: Downhill
Reviewed on: 03 Dec 2022
Crew on board were great. Ship was very clean. Food good. Entertainment great. Shore excursions very good.
Travel Advisor:
Stefan Shields
Recommended
Eurodam Panama Canal Sunfarer Cruise
By: JudyVA
Reviewed on: 03 Feb 2023
It was relaxing. Cabin stewards, Lido Cafe and dining room staff were traveler-focused and terrific. Food was okay, but lacking in variety over the course of the trip. We had two 'small' fires that were handled well by the captain and crew, but it was an indication that the ship needs refurbishing. It's in drydock now, so hopefully there won't be a repeat.
Main stage entertainment wasn't great, and I missed having the enrichment lectures I've experienced on other Holland America (and other cruise line) voyages. Post-pandemic issue?
We came on board to relax and rejuvenate, and this cruise met our expectations. Great weather, well run ship, and we met some interesting fellow passengers along the way.
Travel Advisor:
Jeffrey Ward
Recommended
Eurodam Panama Canal
By: JP
Reviewed on: 01 Feb 2023
Great ship, great staff, great trip. Only negative was the lousy internet on the ship as well as the terrible system HAL has of running their bars. Requiring signed hard copy receipts for every drink served kills their bartenders and their service. They need to get into the 2020's.
Travel Advisor:
Debbie Kellogg
Recommended
Panama canal cruise
By: Terry
Reviewed on: 01 Feb 2023
Great experience. The itinerary was perfect for us and the time aboard the Eurodam relaxing and pleasurable. Compliments to the staff on the ship. They were both helpful and very courteous at all times.
Travel Advisor:
Debbie Kellogg
Recommended
Recommended
Ship
By: Dr jean
Reviewed on: 05 Apr 2023
Definitely better than the zandam which has rust in many places
Travel Advisor:
Candace Andreozzi
Recommended
Panama Canal Cruise
By: LarryC
Reviewed on: 10 Apr 2023
We had a fabulous time - food was excellent in the dining room and specialty restaurants, cabin service was great, entertainment was very good. Staff were helpful and excursions were interesting and informative. This ship however, is not a family cruise as it caters to an older crowd.
Travel Advisor:
Stephanie Goldberg-Glazer
Recommended
Quiet time
By: oknsoso
Reviewed on: 02 Jun 2023
The staff was great, the ship was nice, but it felt small. Not enough night time activity for us.
Travel Advisor:
Barbara Henkel
Recommended
Alaskan cruise may 2023
By: Cindy
Reviewed on: 30 Jun 2023
We loved our experience on the Eurodam. Balcony stateroom was excellent and we had wonderful service.
The crew was friendly, approachable and very attentive to anything you needed
Travel Advisor:
Debra Clark
Recommended
wonderful adventure
By: camel adventure
Reviewed on: 10 Jun 2023
We had a wonderful time on the Eurodam. Our excursions were as described, we saw wonderful things, the guides were all knowledgeable and courteous. Couldn't have been a better trip
Travel Advisor:
Laurie Valdez
Not Recommended
Ship
By: Noone
Reviewed on: 19 Jun 2023
Somewhat disappointed after booking a Neptune suite only to find my cabin was on a different level to the Neptune lounge. Shops were more expensive than in port shops for same items.
Recommended
Eurodam Adventure
By: Little Limey
Reviewed on: 08 Jul 2023
Great! I booked 4 cabins for our family which ranged in age from 7 to 87.. The accommodations and service were top notch; the food was excellent and my seven grandsons
(ages 7 to 18) were never bored, hungry or unhappy, nor were the adults!! We especially liked the variety of food on the Lido deck and the dining rooms that catered to everyone, whether vegetarian, gluten free, or had a particular craving for a variety of cuisine. The service provided by the cleaning staff, deck stewards and servers was always with a pleasant word and a:smile. The captain even honored my husband’s request to tour the bridge.
Travel Advisor:
Yvonne Heerema
Recommended
Super weather trip.
By: Doctor Wonderful 56
Reviewed on: 21 Jul 2023
Very good. I have traveled on the Eurodam once before in the Baltic.
Perfect weather every day.
Plenty of VERY fat women, far more so than men.
I could have selected the 2023 NFL draft from some of those corn fed
mid westerners...
Travel Advisor:
Sharon Organista
Recommended
Alaska 2023
By: Beejminx
Reviewed on: 30 Jul 2023
I really enjoyed my cruise experience on Eurodam. Everything was well managed. The food was exceptional. Embark and disembark was painless. Zero Complaints.
Travel Advisor:
Rene Maillard
Recommended
Great service
By: Glovic
Reviewed on: 06 Aug 2023
Our stay was pleasant and we had excellent service and food
Travel Advisor:
Allison Amini
Recommended
Top cruise line!
By: Karen
Reviewed on: 12 Aug 2023
I have sailed with Holland America for my past five cruises. The Customer service is unparalleled. The staff members are so kind and accommodating, the food is delicious, and the clientele are classy. I would never sail with anyone else!
Travel Advisor:
Erin Cohen
Recommended
From Alabama
By: Teacher
Reviewed on: 09 Sep 2023
We had the trip of a lifetime. The ship was very comfortable. The crew were very kind, knowledgeable and helpful. The food was delicious and plentiful. We would sail with her again.
Travel Advisor:
Jodi Wayland
Recommended
Eurodam
By: Peppermint Patty
Reviewed on: 29 Sep 2023
Had a wonderful time. Staff attentive and absolutely wanted you to have fun
Travel Advisor:
Emily Trione
Recommended
Alaskan cruise
By: Annie
Reviewed on: 23 Sep 2023
The cruise was wonderful. The food was delicious. The room stewards and entertainment staff were very professional and helpful. Even though the food was excellent the waitstaff was somewhat disorganized and not well trained. This would not keep me from using Holland America again.
Travel Advisor:
Emily Trione
Recommended
Fantastic
By: Granny
Reviewed on: 23 Sep 2023
Love Holland America! Second time cruising with them & can’t think of a negative thing to report! Staff is efficient & always friendly🤩
Travel Advisor:
Emily Trione
Recommended
Alaska on eouodam
By: Merv
Reviewed on: 14 Oct 2023
It was ok! Ship was clean , service was good, food was ok.
Tried to sell you or up charge on everything .
Worth price of cruise..
Travel Advisor:
Linda de Sosa
Recommended
Southern Carribean cruise
By: Bobbi
Reviewed on: 24 Nov 2023
For our 1st ever cruise, we selected the Eurodam because of its size (2000 passenger). The ship never seemed crowded so we were quite pleased. Staff is very attentive, especially helpful to assist my husband with his mobility scooter. The cabins are nicely appointed and the food was wonderful. Great way to celebrate a milestone birthday!
Travel Advisor:
Michael Figueiredo
Recommended
Wonderful Cruise
By: jp
Reviewed on: 25 Nov 2023
Our cruise on the Eurodam was wonderful. I loved that it had less than 2000 passengers (as I think most Holland America ships do). It really never felt crowded.
The food was great both in the dining room and at the Lido. The service at both was outstanding--all of the staff was so friendly, welcoming, and fun.
The staff elsewhere on the ship were also wonderful.
Travel Advisor:
Michael Figueiredo
Recommended
Cruise
By: Bird
Reviewed on: 10 Jan 2024
Very Happy with the cruise ship and all the staff that we had to interact with.
Travel Advisor:
Shelley Greenan
Not Recommended
Eurodump
By: Michelle
Reviewed on: 17 Jan 2024
This ship is outdated, bad service, disgusting food, no entertaining, nothing to do, couldnt fit my stroller through the cabin door. We all can back SICK. Do not send people here.
Recommended
Caribbean cruise
By: Kohar
Reviewed on: 06 Feb 2024
I have only great recommendations with Holland America cruise lines and the Eurodam in which I asked with.
Decor was excellent
Food delicious and varied
Always clean and well maintained. No rust seen anywhere.
Staff and crew first class.
I will always sail with Holland America.
Travel Advisor:
Carol Pilon
Recommended
Relaxing and Quiet Vacation
By: KrzMo Family
Reviewed on: 30 Jan 2024
We had cruised on two other HAL ships so we decided to do it a third time. We liked that the itinerary (Eastern Caribbean), was 11 days long with 8 ports and 3 sea days. I suspect that because it does the Western Caribbean , Eastern Caribbean and then Southern Caribbean back to back , people choose to stay on the ship for longer. There were many passengers staying on the ship for a month and even longer. Due to this, the demographic was older and quieter than we had experienced on the Nieuw Amsterdam and Nieuw Statendam which were 7 day itineraries. Holland America is a more premium line and more traditional. Very few kids onboard . The Eurodam is an older ship, this smaller. Overall, we were pleased. We wanted to get away from the cold and relax and that's what we did.
Travel Advisor:
Adriana Greco
Recommended
easy traveling
By: Tulip Tootsie
Reviewed on: 12 Feb 2024
Ship had everything we needed. Entertainment was great. Staff were always friendly and helpful.
Recommended
A Journey to remember
By: DeeDee
Reviewed on: 21 Feb 2024
The ship was beautiful and the staff was professional. My husband and I each have health concerns. The staff was quick to understand our needs and to comply with our requests.
Travel Advisor:
Linda Allen-Speer
Recommended
Tourist trap
By: Breezer
Reviewed on: 28 Feb 2024
Didn’t like the tourist trap at all. Was a ripoff every time on shore.
Travel Advisor:
Tracey Teuber
Recommended
Excellent
By: Rey dog
Reviewed on: 22 Feb 2024
Absolutely best time ever. Beautiful boat. Great room. Excellent entertainment and beautiful lounges and bars. Very friendly and great staff. Excellent food.
I did not enjoy the smokers. The smell on the pool deck was annoying and feel there should be a smaller area and away from most of the people
Travel Advisor:
Luisanna Pettigrosso Finell
Recommended
Holland America does it right!
By: Barbara W.
Reviewed on: 28 Feb 2024
Excellent food, service and entertainment.
Travel Advisor:
Gae Kravit
Recommended
Time on the Eurodam
By: Prowbotham
Reviewed on: 02 Apr 2024
Loved our time on the ship, staff and food were wonderful. Entertain very good, would definitely on on the Eurodsm again.
Travel Advisor:
Sandy Willett
Recommended
Eurodan
By: Sam
Reviewed on: 06 Apr 2024
Good. Staff was excellent. Room was good ,decor of ship was elegant. Food a little disappointing except the Asian specialty dining. In the main diningroom the food was repeditive .
. Couldn't play pickleball due to wind they need a wind break. Entertainment loved the brass band and broadway shows. Snorkling Excursions were disappointing . Well organized embarking and disembarking. Billing system too complicated. Loved the crows nest space.
Travel Advisor:
Stephanie Smydo
Recommended
Great
By: CT
Reviewed on: 03 May 2024
The Eurodam is an older ship but really, other than a few door thresholds, wore her age well.
The entertainment, food service, and room care were top notch. The excursions sponsored by the ship were very educational, especially the one in Hualtuco, Mexico.
The passage through the Panama Canal was a one-of-a-kind experience and the running commentary provided by specialists sponsored by Holland America was riveting.
The only downside was Mother Nature providing a little heat and humidity, but what else should you expect in the tropics.
I would absolutely recommend this cruise.
Travel Advisor:
Patty Shelley
Recommended
Ouch
By: Syke
Reviewed on: 09 May 2024
The quality of the food has declined. I couldn’t cut my steak because the meat was tough and the knife was super dull. The ship looks a little beaten up. The staff were great as usual.
Travel Advisor:
Joyce Hill
Recommended
Funtime
By: Funtime
Reviewed on: 10 May 2024
The cabin stewards were great, they took care of all my needs.
Travel Advisor:
Linda Allen-Speer
Recommended
Exciting
By: Fun time
Reviewed on: 17 May 2024
The Eurodam is a nice big ship
Lot of things to do and great restaurants
Travel Advisor:
Sheri Deen Broeder
Recommended
Sailing Experience
By: World Travelers
Reviewed on: 14 Jun 2024
The ship comfort, cabin service, dining and entertainment was everything we could have asked for in a cruise. Five star experience.
Travel Advisor:
Carol Hammond Curry
Recommended
Holland cruise
By: Sunshine
Reviewed on: 06 Jul 2024
Everyone on that ship was awesome. Very pprofessional Professional went above and beyond to make us comfortable. Hoping on doing another trip soon. Rooms were clean ship was clean. Food was great excellent.
Recommended
Alaska Eurodam
By: Dennis Lenge
Reviewed on: 08 Jul 2024
The Eurodam exceeded our expectations! The ship and crew were first class. No stone was left untreated. We enjoyed every second on this cruise!
Travel Advisor:
Beth Benedetto
Recommended
Older Ship but Maintained Beautifully
By: Patti
Reviewed on: 20 Jul 2024
The service was incredible. Food was prepared and presented beautifully in the main dining room. The Lido offers loads of choices, including many healthy options.. Cabins were comfortable and cleaned perfectly. All staff were incredibly friendly and helpful. Highly recommend.
Travel Advisor:
Jean Riekers
Recommended
Wonderful journey and ship
By: Susan
Reviewed on: 07 Sep 2024
It was excellent-from the ship itself, the staterooms Wendy selected for us, the staff onboard the ship, the dining, the gym-everything was top notch
Travel Advisor:
Wendy Faulenbach
Recommended
Great customer service
By: Kimmie
Reviewed on: 20 Sep 2024
Noisy room on deck 8 of eurodam. We were under Lido Market and constantly heard chairs scraping on floor. Staff was awesome and has great customer service
Travel Advisor:
Julie Garcia
Recommended
Alaska Cruise
By: CCline
Reviewed on: 15 Oct 2024
I had a truly wonderful experience on the Eurodam during my Alaska cruise! The ship itself was beautiful, offering great amenities, comfortable accommodations, and a wide variety of dining options. The crew went above and beyond to ensure a pleasant and seamless experience, and the breathtaking Alaskan landscapes were unforgettable. From the onboard entertainment to the excursions, everything exceeded my expectations. I highly recommend the Eurodam and Holland America for anyone looking for an amazing Alaskan adventure!
Travel Advisor:
Eysa Portugues
Recommended
Great cruise
By: Jw
Reviewed on: 02 Nov 2024
This is a great cruise.
Eurodam is need of refurbishment.
Travel Advisor:
Valerie Rooney
Recommended
some thoughts
By: Marge
Reviewed on: 23 Nov 2024
The itinerary of the Eurodam was exactly what we wanted. The staff and crew were excellent. The ship does need some repair, perhaps aome updating. The Dining room experiences each night were some of the best we have ever had on our various trips. Servers were organized, very friendly, and most kind. The meals, especially the bread and desserts were a bit below average. We have had better.
The teams of getting us on and off the ship were highly professional. Much appreciate.
Travel Advisor:
Wafa Langenbrunner
Recommended
Recommended
Eurodam is Great
By: LoveToTravel
Reviewed on: 26 Dec 2024
Typical Holland America ship, but the staff on this ship is amazing. They went out of their way to be helpful at every turn!
Travel Advisor:
Lu Ann Haygood
Recommended
Extremely Wonderful
By: CLC
Reviewed on: 08 Oct 2013
We enjoyed our recent trip of the New England Fall Tour from New York City to Quebec. The service was great and the food even better. We did the return trip to New York for convenience sake - probably would not do that again as the ports were mostly the same.
Recommended
Highly Recommended
By: foh44
Reviewed on: 02 Nov 2013
Planning a cruise with Victoria Marshall (Jean Rose Cook Travel Agency) is such a wonderful experience. She's on top of everything, thorough in her preparation of your itinerary, communicative about changes/additions/options/etc. I love working with Victoria and will continue to do so.
The cruise was delightful, educational and well worth the cost.
Recommended
Highly recommend
By: annie1
Reviewed on: 19 Nov 2013
Have taken 6 cruises with Holland America. All have been excellent. Food is terrific, service is excellent, ship is clean, like the smaller vessels. See no reason to change cruise lines.
Recommended
Highly Recommend
By: Sutton57
Reviewed on: 24 Nov 2013
This was our first cruise and we were very pleased with everything about Holland America. The service was over the top. Every person working on the boat was always pleasant and made you feel special. Food & Entertainment was excellent. We have recommended Holland America to our friends. We were however disappointed with our stop at Turks & Caicos. I'm sure it was a beautiful Island but our stop was in a very poor area and I was happy to get back to the ship.
Recommended
recommended
By: Mary
Reviewed on: 23 Nov 2013
Great itinerary to the Baltic countries. Would have preferred an additional day in St. Petersburg because there was so much to see in the 2 days we had there
Not Recommended
Very disappointed
By: OPK
Reviewed on: 01 Dec 2013
The sea days were very boring, lack of interesting or fun activities. The specialty restaurants, which you pay extra for, were outstanding the main dining room food and service was very poor.
Not Recommended
We will never sail on Halland America again!!
By: Kathy & Jerry
Reviewed on: 18 Mar 2014
Holland America allows smoking in all open air venues including balconies. Shame on us for not checking it out before sailing. We assumed that all major cruise lines had moved into the modern age regarding smoking. We had people smoking next to us while we were sun bathing on the sun deck. We couldn't use our balcony on several occasions due to the smoke coming from other balconies and the pool area above our cabin.The Lido buffet was complete chaos. All drinks except for those from the bar are self serve. Virtually no refill service was offered at our table. To make things worse you had to walk the entire buffet to view all food selections. These two issues caused extra traffic and confusion. Plate clearing was non-existent on most of our visits to Lido.After 11 cruises we are convinced you can get better value and organization on Princess, Celebrity, or Royal Caribbean.
Recommended
Love the ship
By: kaia
Reviewed on: 29 Mar 2014
Although the Eurodam is a smaller, older ship it is very well kept. The staff is polite, respectful and most accommodating. Food was excellent and very nicely presented. Balconies are large. Only issue were trying to make the anytime dining reservations (we were given different answers to how many days in advance we could do this, from 1 day to 3 days so several times we had to speak to a manager to get this sorted out) and the Internet connection. Spent over half our Internet time trying to connect. Perhaps the computers in the Explorer's Lounge need upgrading.All in all, a very pleasant experience.
Recommended
Recommend
By: 7seas
Reviewed on: 10 Jun 2014
High quality service, food, and facilities. Ship entertainers were average. I thin HAL is the best cruise value for your money.
Travel Advisor:
Becky Hayes
Recommended
Outstanding Experience Once Again
By: Going...going...gone!
Reviewed on: 23 Jul 2014
This was our second Holland America cruise and we could not have been happier. The Eurodam is a top-notch ship: beautifully maintained, outstanding accommodations, amenities, and staff, and excellent food, activities, and entertainment. Our 12-day Baltic Cruise could not have been better. We enjoyed all ports/destinations and all onboarding/offboarding was like clockwork. After full days on shore we looked forward to wonderful dining followed by near-Broadway-caliber shows and a visit to one of the many varied lounges for a drink and some music. There was plenty of activity to choose from throughout the day and night, and the overall traveler demographic was multigenerational and very active. Highly recommend.
Travel Advisor:
Rosemarie Spinney
Recommended
Friendly conscientious service
By: Judy
Reviewed on: 21 Aug 2014
The ship was lovely and the staff was very friendly and efficient. The food was delicious.
Travel Advisor:
Mary Catherine Sinkule
Recommended
HAPPY, HAPPY, HAPPY
By: Bizzy
Reviewed on: 09 Oct 2014
This was our first cruise with Holland America; this experience has left us with nothing but praise for the ship and her Excellent crew. ALL staff were great ambassadors for the company, from the cabin crew, beverage servers, ALL food servers, to the most gracious Captain. We would cruise with Holland America again in the future and feel very comfortable. Both my wife and I enjoyed speaking with the crew members, hearing about their lives, their work, their families - their friendliness was infectious - what a great family Holland America has. Thank You we will be back in the future
Recommended
Good service
By: Oni54
Reviewed on: 04 Nov 2014
Recommended for senior citizens.
Travel Advisor:
Alyse Cori
Recommended
Beautiful ship!
By: MaureenD
Reviewed on: 05 Nov 2014
The Eurodam is a beautiful ship - everything is maintained to the highest standards and is super clean. The ship staff is fantastic, from the cabin stewards to the dining room staff. They are always smiling and friendly.
Travel Advisor:
Linda Allen-Speer
Recommended
Top notch customer service
By: Sue J
Reviewed on: 28 Nov 2014
We have only cruised once before, but HAL really goes the extra mile to service cruisers. The destinations were breathtaking, the excursions were wonderful, the ship was beautiful and the staff was out of this world Best vacation in our 35 years of marriage. We would do this again in a heartbeat. Loved every, single minute of it!
Recommended
Expert and friendly service
By: Kan
Reviewed on: 23 Jan 2015
The food was excellent. We tried the 2 23-star Micheline and 3 specialty restaurants on Eurodam. The most I ever did in my 22 cruises experience.
Travel Advisor:
Darrin Cancellieri
Not Recommended
Just not top notch
By: Robert999
Reviewed on: 23 Feb 2015
We prefer smaller ships. A relative selected Eurodam for a family cruise. The little things add up: 1. When I have to pay for a dinner reservation at a specialty dining room, I don't expect to be seated near a dishwash room with the door propped open. The cacophony was ear splitting. The host was surprised by our complaint. Only the deaf would miss the discordant racket. We should not have had to complain. 2. HAL is NOT wine friendly. We had Explorer Package beverage cards. They are only good for drinks under $7. With the exception of an awful Prosecco, all wines by the glass are over $7. You can order first class alcohol for mixed drinks with the card, first class wine NO. 3. Knowing HAL's wine deficiency our family members brought bottles of very good wine for dinner. Our beverage steward and the sommelier didn't appreciate it, they treated us with benign neglect. Hovering at adjacent tables, virtually ignoring our table. We had to flag them down when we wanted to order something.
Not Recommended
Worst Holland America ship we've been on
By: Brown jumping rabbit
Reviewed on: 20 Mar 2015
Check in had wrong name on cards. Chaotic lifeboat drill when door we entered on deck was locked for exit forcing crowd to push back against each other. Food not up to previous cruises, fruit not replenished in room as done on previous cruises. If not going to Dunns Dalls, tours of Jamaica poor. Pluses are shows, cruise director, and piano bar.
Recommended
Cruise was a mixed bag
By: Cheryll
Reviewed on: 15 Aug 2015
We had mixed opinions about the cruise. The service and friendliness was first rate from EVERYONE we encountered. Our handicapped room had too much furniture to maneuver around, the door could not be opened by someone in a wheelchair and the bathroom toilet was placed awkwardly. I was not able to negotiate transportation options at most ports and the ship offered no suggestions. The food was slightly above average unless you paid extra to eat in the special dining areas.
Not Recommended
The Eurodam
By: Traveller
Reviewed on: 05 Oct 2015
The Eurodam is a newer Holland America Ship. It has it's good points and it's weak points. Our Penthouse Stateroom was lovely and our cabin stewards were flawless. The ship handled rough water well and we were never thrown around in heavy seas. The two problem areas were overcrowding and the poor quality food in the dining room. The overcrowding was most evident when there were waves of people going one way or the other in the public areas of the ship. The show room was inadequate for the number of passengers. People were standing, sitting on the stairs or just leaving. During the cocktail time before dinner there were frequently no seats available in the lounges. These problems are solvable. The other issue was the poor quality of the food. We sailed on another Holland America ship a year ago on a 3 week cruise of the Eastern Mediterranean and the food was fine. The menu selections this time included liver, kidneys, sweetbreads, and ox tail entrees. Food was overspiced
Recommended
Eurodam Fall Cruise
By: woowoo
Reviewed on: 10 Oct 2015
All staff was pleasant and friendly. Veranda room a little tight, will try to book suite on next sailing. Food was plentiful. Bartenders exceptional. Three great shows,
Travel Advisor:
Karyn Farr
Recommended
Mary is the best! Fantastic cruise!!
By: Michael B
Reviewed on: 30 Oct 2015
We had a wonderful time ! Wonderful weather and great excursions! I loved having my smoked salmon waiting for me every morning on the Lido deck. The whole crew was wonderful, happy and always greeted you with a "good morning"! We loved the free room service and took full advantage of it! Amazing how quickly you can enjoy being spoiled so! We anticipated every night- coming back to our stateroom to see what "animal" awaited us- transformed from bath towels. The only bump in the road was when we arrived in Saint Martin! -the French were on strike ( what a surprise??) - So we were not able to go to the French side of the island. Half Moon Cay was absolutely beautiful with the cleanest whitest sand I have ever seen! Now - being back home.. I have to learn how to ( once again) make my own bed and cook my own meals.. Horrible!! (smile) Michael B
Recommended
Excellent Service by Bridgett Quinn
By: Joan22
Reviewed on: 19 Nov 2015
Bridgett is always available to answer any questions and assist in all aspects of our trips. She exemplifies excellence in customer service. On this last trip she assisted my son and I with a matter that we addressed to Patricia in the Neptune Lounge. I took Patricia of copy of a correspondence with a Holland employee stating they were going to apply a credit on our statement. The credit had not been applied. I spoke with Patricia on several occasions and showed her the correspondence twice. She stated she would call someone regarding the correspondence. She later called me and asked me to bring the correspondence up to the Neptune again and stated it would take care of it. When I got there she to glanced at it and rudely stated that the person I corresponded with was mistaken and that she did not see where they agreed to a credit. I pointed it out to her for the 2nd time and she just stated that the person misunderstood. Bridgett ended up taking care of it. Thank You Bridgett.
Recommended
Great service
By: Ted
Reviewed on: 25 Nov 2015
Aimed at an older crowd, but that's fine.
Recommended
Excellent and Gracioys Service
By: Mark78
Reviewed on: 27 Jan 2016
Our trip consisted on two 1 week cruises (back to back) on the Eurodam and the Nieuw Amsterdam. Both ship provided the excellent service we expect on Holland American Line. Kudos go out to our cabins stewards, dining room wait staff and the laundry staff! On the Nieuw Amsterdam we heard one of the most incredible bands we have heard on all out years on Holland America. The Island Magic steel drum band was fantastic! We saw two of their performances and were blown away. Both times the entire audience was on their feet applauding and cheering.
Recommended
one of the best ships in the HAL line
By: maxie99
Reviewed on: 20 Feb 2016
she is my fav. I always get a ocean view room with a retreat cabana,, the only way to go, food, staff, crew, entertainment top notch
Travel Advisor:
Michelle Campbell
Recommended
Beautiful renovations
By: DJS51
Reviewed on: 20 Apr 2016
This is our 2nd cruise aboard the Eurodam and the renovations are outstanding - the refurbishing of the suites - the addition of the huge wall mounted big screen TV - the addition of billboard on board - etc. etc. Great Job Holland America
Recommended
Great Mid-size ship
By: Janice
Reviewed on: 22 Jun 2016
This was not one of the mega ships but the only thing that suffered from that fact was there was not a whole lot of shopping on board. That was not a loss for us, we prefer smaller ships and we don't typically buy a lot on board anyway. They had an a very knowledgeable port director on board who would give you very good advice for each port. With his help we took off on our own in several ports. We also enjoyed the excursions we took through the ship. I think it's always best to use the ships excursions, even if they sometimes cost a little more. The quality is just usually better. We had a couple of things in our cabin that needed fixing and they were there super fast to take care of it. The room stewards were very friendly, in fact everyone was very friendly. You couldn't pass any employee without them smiling at you and giving you a greeting. This was the second time we have been on this cruise line and I wouldn't hesitate to use them again.
Travel Advisor:
Jesse Taylor
Recommended
Excellent with some exceptions
By: Marty & Dottie
Reviewed on: 14 Oct 2016
Basically, we had a wonderful cruise (12-day Mediterranean Tapestry - Barcelona to Venice). As usual, Holland is a "step-above." However, there were a few things we noticed that were not as good as previous cruises (we have taken a number of HAL cruises). Specifically, the main dining room seemed to have less staff, leading to longer waits (though our waiter and his assistant were absolutely excellent). The Lido changed its format which made it a bit confusing to find what you wanted; also, the deli corner has cut back on the variety of deli meats. We also noticed that the 2-day hold on self-service in the Lido (for health reasons) was not being used. On the positive side, the food was very good and the ship's staff was very accommodating to our requests. We plan to take HAL cruises in the future.
Travel Advisor:
Jeremy Hall
Recommended
Dream come true
By: Donna82
Reviewed on: 02 Oct 2016
After looking forward for so long to really celebrating our 51st wedding anniversary, our trip was cut short as I broke my ankle on the first full day of the cruise. We had taken an Alaskan cruise the year before on the Ms. Noordam and loved it. The cruise this time consisted of the first evening dining in the dining room. Food was amazing as was service. The next morning, my spouse and I had a quick breakfast and went on to go on our excursion in Toulon, France. In Aix-en-Provence, as I was heading for the bus, I stepped off the curve and somehow broke my ankle in three places. I was taken back to the ship where I was given medical attention and meds for the pain. The medical staff were very attentive and most showed compassion. We were then advised to fly back to the United States where I would require surgery w/screws and plates. Until I could be disembarked which took place in Italy, I remained in my stateroom in pain.
Travel Advisor:
Janelle Olinger
Recommended
Superb service.
By: Tom c
Reviewed on: 06 Oct 2016
All food was 4 star plus and all scheduled stops and transfers were well handled. A very smooth and scenic cruise . I would not hestitate to recommend it to anyone.
Travel Advisor:
Naomi Sucha
Recommended
Enjoyable trip
By: p and b
Reviewed on: 26 Jan 2017
We enjoyed our trip on Eurodam. Very clean, food very good, stewards who took care of our room excellent. The open dining was tricky and seldom could we get a dining time that we wanted. Entertainment was not,quite as good as prior tours. All in all we don't think any other cruise line could do better.
Travel Advisor:
Rosemarie Spinney
Recommended
Panama Canal cruise
By: Crispus
Reviewed on: 03 Mar 2017
Very Good cruise
Recommended
Alaska on the Eurodam
By: Jan
Reviewed on: 20 May 2017
This was our first time on the beautiful Eurodam and we found our Neptune Suite to be both comfortable and attractive. I especially liked the new décor in the bathroom----- so pretty. The crew were hard working and cheerful, always smiling and never too busy to be sure all wants were quickly met.
Many thanks to Gayle for her knowledge, her patience, her always charming manner---- part of the fun of cruising is being able to work with her. She is a credit to Cruise Specialists and Virtuoso.
Recommended
Alaska cruise
By: Paul noski
Reviewed on: 20 May 2017
fantastic. Food and service was great.
Recommended
Ship Shape
By: Otto
Reviewed on: 22 May 2017
Everything was as advertised, as hoped for and in perfect ship shape.
Recommended
A relaxing vacation asea
By: Teresa
Reviewed on: 08 Jun 2017
Love traveling on Holland America cruises. The suite accommodations are always comfortable. Food is good and service is great. Activities onboard are good. Love the addition of Americas Test Kitchen demos! Love the wooden deck loungers-could spend all day in them staring out at the sea.
Recommended
Terrifec
By: Jinks
Reviewed on: 18 Jun 2017
The service was amazing. Our two stewards were so friendly and efficient. The grandchildren loved them,especially Leo. The whole crew was great. The dining was good and always well presented. The ship was so well maintained and my husbanded commented that they seemed to work 24 seven.
Travel Advisor:
Bowden Sarrett
Recommended
surpised by up to date menus and acitivties
By: dr sunnshine
Reviewed on: 27 Jun 2017
We have not been on Holland for 15 years and they surpassed our old opinion and the food and music and education, as well as cruising was incredible. We saw whales from our balcony and loved Lincoln Venter live, and America's Test Kitchen. The captain stayed extra long as we saw the glacier calving.
Recommended
Ship review
By: JJ
Reviewed on: 08 Jul 2017
Very enjoyable with excellent and attentive staff.
Recommended
MS Eurodam to Alaska
By: Linda
Reviewed on: 09 Jul 2017
Great trip to Alaska. Beautiful ship and attentive crew. The highlight was Glacier Bay where we got up close to the glaciers.
Recommended
Smooth sailing
By: Larry
Reviewed on: 10 Jul 2017
Highly recommended. Just ignore the small stuff.
Travel Advisor:
Donna Hall
Recommended
Family Cruise
By: Barb
Reviewed on: 15 Jul 2017
A great time was had by all ages - 17 to 75.
Recommended
Excellent
By: First time cruiser
Reviewed on: 18 Jul 2017
My on-ship expectations were exceeded by a ton. Our cabin was plenty roomy, with a balcony. Our group of ten had reserved extra expense dining in advance, but cancelled it once we experienced the standard (included) dining, which was excellent in service and food quality. Service was friendly and excellent throughout the ship. Entertainment was abundant and varied, from blues to classical and from stage shows to art exhibits.
Travel Advisor:
Janie Bullard
Recommended
Comfortable and Accommodating
By: Bo
Reviewed on: 29 Jul 2017
Stateroom facilities were good and comfortable. Ship's staff was very attentive and efficient. Food was very good but not exceptional. We spent approximately 2.4 days at sea out of 6 days. We would have enjoyed more time in ports.
They were very accommodating in luggage and port valet service!
Recommended
Eurodam review
By: John
Reviewed on: 19 Aug 2017
Lovely boat. Had a bit of trouble with water leaking onto our carpet from an adjacent utility room. Problem was handled quickly and we were given a ship credit to compensate for our inconvenience. Entertainment was ok. Food was excellent.
Not Recommended
Ship
By: kmust1
Reviewed on: 24 Aug 2017
The ship was just ok. Our dining room experience was unacceptable. Very slow, lack of understanding English & horrible service.
Recommended
Luxury cruising
By: Pagirl
Reviewed on: 12 Aug 2017
The food was fabulous, the best of any cruise we have taken. The ship decor was beautiful and there was a variety of activities for all ages. We especially liked the emphasis on the Alaska glaciers with park rangers providing narrative as we cruised Glacier Bay.
Travel Advisor:
Kathy Dorfman
Recommended
Neptune Deck
By: Mimi
Reviewed on: 26 Aug 2017
Long time cruisers, using Crystal, Silversea, Holland America etc. Gave up on Princess, loved Silversea (expensive), booked 8th deck on Crystal, but when we discovered Neptune deck on HAL, we found the perfect cruise line for us.
Recommended
Fun time
By: Mary
Reviewed on: 01 Sep 2017
The ships staff is great.
Recommended
Where to next?
By: Grandma
Reviewed on: 17 Oct 2017
As always, Holland America's service, food and entertainment is top of the line. This was the second cruise to Alaska we took our two grandsons and the boys loved every minute just as much as the first cruise and want to go again with us. Aren't we lucky grandparents? For sure, you have two more up and coming HA customers!
Travel Advisor:
Samuel Spencer
Recommended
Drizzly Alaska
By: pab
Reviewed on: 10 Sep 2017
The ship is beautiful and well maintained. Service excellent. Decor a bit subdued, especially the Pinnacle Grill, though the Colorado lamb chops are outstanding. We had a stern verandah stateroom and found it sufficiently roomy and presented a wonderful view of everything, especially Glacier Bay.
Recommended
Holland America's EURODAM R/T Seattle Alaska cruise
By: chrispy
Reviewed on: 23 Sep 2017
King bed in 6040 was comfortable; entertainment 5 star---BB King show, Lincoln Center chamber players, James Cielen's magic. Dining room servers TONO & MARDIAN, table 43, were fun, friendly, thoughtful & efficient during all dinners.
Our balcony room felt "tight" & the decor colors & choices could be more pleasing. On smaller, deluxe ships---Paul Gauguin, Tahiti (350 passengers) & Clipper Cruise Lines (100)---our rooms were larger & more graciously appointed. We WERE surprised & pleased with bathroom size & layout on the ship. Fave meal was lunch in The Pinnacle on Fri, Sept 8---manager gave us a great window table so we watched whales; server Bogdan was very good; & the food the best we had all week! Overall, ship food was OK but not memorable or special, realizing you're dealing with 2,000 plus palates! VICTORIA 2 hour bus tour (including 20 minutes at Tim Horton's) was an expensive disappointment you should drop. Capt. Tillers inspired confidence & was amusing, just right for us!
Recommended
Eurodam cruise ship
By: D & C
Reviewed on: 25 Sep 2017
very pleasant; food was excellent; entertainment great; enjoyed meeting new people; appreciated Mass was available for Sunday worship. The only card tournament they offered was Bridge. Since pinochle is our game, we couldn't participate in that activity. Would have liked more team games to pass the long hours at sea. Because of my husband's breathing issues, being at the back of the ship and having to walk the long aisles to go anywhere was hard on him. The first day at sea was rough and I had motion sickness the whole day.
Travel Advisor:
Laurie Valdez
Recommended
Review
By: Lin
Reviewed on: 24 Sep 2017
Fabulous - great food, great service.
Recommended
Senior Travel
By: Tutu
Reviewed on: 07 Oct 2017
As a recent widow - and travel chair in the community where I live - I was very lonely. I encouraged the senior residents to invite family members, which they did, thereby increasing the number of passengers.
Recommended
Livin' the Life
By: L.J.
Reviewed on: 03 Nov 2017
The ship was clean. The staff was professional and friendly. The food was good and plenty. There was more than enough to do on and off the ship. It was a great experience.
Recommended
What a Ship!
By: Sparky
Reviewed on: 13 Oct 2017
We had the BEST time! So much variety and the food/bar options were fantastic.
Recommended
Mixed
By: Rosie
Reviewed on: 08 Oct 2017
I have been sailing on HAL since 1984. Over the years I have seen service and perks decline. Certainly not the ship"s fault. Corporate wants to make as much money as possible. This ship was beautiful. Service was good. Food was not so good. The entertainment was very good. A pretty good cruise experience.
Recommended
Outstanding cruise...
By: Rob
Reviewed on: 26 Oct 2017
My wife and I had an outstanding cruise to Hawaii recently aboard the HA Lines Eurodam. The service was excellent any time of the day, our cabin was spotless, and the food was excellent. The cabin steward and the rest of the crew saw to our every need. My wife returned home with a huge smile on her face, having completely rested for approximately three weeks.
Travel Advisor:
Samuel Spencer
Recommended
Cruise to Hawaii
By: Dee
Reviewed on: 22 Oct 2017
Everything on this trip was wonderful.
Travel Advisor:
Robin Jenkins
Not Recommended
HAL
By: Heck
Reviewed on: 12 Nov 2017
Not as good as it once was what was free you now pay for and it will continue unless loyal guests stop booking. This is just my opinion.
Recommended
THE SHIP
By: DARYL
Reviewed on: 03 Dec 2017
Excellent! The ship was clean and modern. The staff couldn't have been more helpful, pleasant and professional. The food was very good, the entertainment was fun and plentiful, the ports of call were handled very well.
Recommended
terrific cruise
By: Clarissa
Reviewed on: 08 Jan 2018
fantastic cruise - great food, attentive staff, lovely ship with many calm spots as well as lots of activities - loved the Lincoln Centre Stage offerings
Travel Advisor:
JoAnne Patterson
Recommended
Caribbean..
By: Ab
Reviewed on: 14 Jan 2018
Usual...Need to vary their Entertainment when on back to back cruises...
Recommended
Eurodam
By: Fritz
Reviewed on: 22 Feb 2018
very nice. liked stateroom. food is always good & service generally. I do think however that open seating should allow one to make a reservation at times other than 5:15 or 8 PM, therefore assigned seating should not take precedence in that dining area.
Recommended
Beautiful Ship
By: Nicole
Reviewed on: 04 Mar 2018
Loved the Eurodam. Has a wonderful old-world ambiance. The staff were outstanding.
Recommended
HAL Feb 2018
By: Roo
Reviewed on: 10 Mar 2018
Very nice. Clean, thoughtful staff. Some very nice programs and good food.
Travel Advisor:
Nathalie Liu
Recommended
Eurodam 21 day sailing
By: Beachgirl
Reviewed on: 12 Mar 2018
very pleased. good service in all areas, good food. special restaurants were excellent. newer ship with plenty of space for all activities including plush recliner seats in the movie theater.
Recommended
Cruise review
By: bob
Reviewed on: 26 Mar 2018
Trip was ok but quality has slipped over the years.
We have taken numerous trips since 1990 and our assessment is that the only thing that remains constant is the staff which is superb. The quality of everything else has been on a steady decline that is except for embarkation and disembarkation which has been vastly improved from when we started cruising on Holland America.
Travel Advisor:
Deanna Sutherland - Rigby
Recommended
Mel and Doris
By: Mel and Doris
Reviewed on: 18 Mar 2018
We had a wonderful time. The captain and all the crew were so kind and helpful throughout the 14 days. The food was delicious and the entertainment on the Mainstage was enjoyable. We did miss the Calipso music they use to have around the Lido pools.
We forgot to thank Island Travel for the Pre-Paid Hotel Service Charge
Recommended
Eurodam
By: Nanapat
Reviewed on: 21 Mar 2018
Very enjoyable, great staff, very clean,good food.
Travel Advisor:
Trish Chandler
Recommended
Caribbean
By: D and D
Reviewed on: 17 Mar 2018
All of the crew including our room stewards, everyone involved with the food and the Captain were first class. The band in B.B. King’s Blues Club was terrific. The entertainment on the main stage was not bad. We enjoyed a couple of their cooking classes. All of the food was nicely presented and delicious, including all of the spectacular desserts. We did not partake in the casino. There were also jewelry and art presentations. Lots to do on sea days. The ports were enjoyable if you take an excursion. Otherwise, there are a lot of vendors. We really enjoyed the smaller ship which was mostly adults. It was easy to find our way around and line ups for food in the Lido were not long compared to what we have heard of larger ships.
Travel Advisor:
Samuel Spencer
Recommended
Good ship
By: sadbramer
Reviewed on: 09 Apr 2018
Our biggest issue with the ship was with our "ambulatory accessible" stateroom. It is NOT accessible except for the doorways and the shower. Everything else about the room is dangerous for anyone with a wheelchair or a walker. We made Guest Services staff aware of the issues. Stateroom #5140. The ship overall is lovely, and the food, as usual, was phenomenal. Staff and crew were very attentive and helpful.
Recommended
Panama Canal
By: George
Reviewed on: 19 May 2018
We had a great time on the Eurodam. My wife especially enjoyed "America's Test Kitchen" onboard. Emerson in the Gallery Bar was especially attentive and always called us by name.
We were on this cruise with another couple and each of us had either our own interest fulfilled or we came together as a group to enjoy the meals and shows.
Our Captain, John Scott, was terrific. He kept us informed daily and we had an opportunity to get his autograph on one of the ship's publication.
Travel Advisor:
Darlene Sorrentino
Recommended
Awesome Advisor
By: NJgirl
Reviewed on: 29 May 2018
Pleasant for the most part. Life boat dril
process needs refining, especially after drill was finished and people had to return to their cabins. CONGESTION !
Recommended
Ship review
By: Cathy
Reviewed on: 25 May 2018
The Eurodam is a lovely ship. I enjoyed the cruise, though would share for short cruises a big ship is a challenge to explore all the delights! I admit I do miss a dedicated coffee bar. However overall the ship is beautiful and the piano duo was terrific! I enjoy Holland cruises. I would recommend the line and this ship.
Recommended
Ship
By: Nurse
Reviewed on: 31 May 2018
The ship was comfortable and beautiful just as it was the first time I sailed on it.
Recommended
Great Ship!
By: TAW
Reviewed on: 28 May 2018
The nice think about Holland America is their ships are laid out nearly the same, making adjustment to life at sea much easier. The Eurodam was spotless, well staffed and nicely appointed. Our Signature Suite was spacious and quiet. Meals were fabulous, as were the desserts. I appreciated the option to have breakfast in the room twice, and loved the mid morning trips to the Explorations Cafe for a daily cappuccino. My favorite part of the week was the visit to Glacier Bay with the Forrest Service reps onboard as guides. The day was surreal and the Captain maneuvered the ship so that both Port and Starboard cabins could enjoy the view of the Margerie Glacier. it was WOW! Couldn't even hear the engines, just the peaceful noises of the bay. Great cruise!
Recommended
review of Eurodam
By: chris
Reviewed on: 28 May 2018
Ok, size of staterooms was larger than expected.
Recommended
Navy Nurse Corps Reunion Cruise to Alaska
By: Bob
Reviewed on: 26 May 2018
Every crew member we encountered was eager to help and anticipate our needs.
Not Recommended
who cares
By: winnies
Reviewed on: 26 May 2018
could have been better
Recommended
Alaska Cruise
By: TMC
Reviewed on: 04 Jun 2018
very enjoyable, in fact time seemed to stand still. We met some really interesting people, ate great food and had amazing scenery each day.
Travel Advisor:
Sarah Fitzpatrick
Recommended
Holland America is wonderful
By: Beth
Reviewed on: 18 Jun 2018
We have cruised on another cruise line before and decided to try Holland America. It was simply fantastic! Great food, service and lovely accommodations. We will certainly travel with Holland America in the future!
Recommended
Having fun at 91
By: Ed m
Reviewed on: 30 Jun 2018
Best organized trip ever been on,service ,food,activities ,during day and night,great sights @nd history.would go back again and again!
Recommended
Buttoned up
By: RLuria
Reviewed on: 28 Jul 2018
So impressed with the ship and the Holland America approach to cruising. The efforts taken to communicate to the passengers, the quality of service, and the sheer ability to manage the movement of thousands of persons at a time was remarkable. Food availability & quality, entertainment, shore excursion opportunities and access to knowledge-building activities was also as laudable.
Travel Advisor:
Tina Slimp
Recommended
Cruising to Alaska
By: PNut
Reviewed on: 06 Aug 2018
Holland America Eurodam is a smaller ship and offers courteous and personable service. I was amazed how many staff members on my deck knew my first and last name, The buffet could get crowded during meals. It was sometimes a challenge to find a table. Food was aplenty with a good selection of food being offered on a daily basis. Food and service in the dining room was great. I really enjoyed the evening shows and many programs offered. I found all the staff to be friendly and helpful. I enjoyed the usage of the gym. I would have loved to see more exercise oriented classes.
Recommended
Nothing to do
By: Pat
Reviewed on: 03 Aug 2018
I travel to Holland America before and it was great on this trip it seems that there were not enough activities going on board to keep you occupied I was very disappointed in this. Other than that I would give a thumbs up
Not Recommended
food
By: frank
Reviewed on: 10 Aug 2018
Wonderful stateroom, wonderful service all over the ship. Ship was clean and well kept. Food was just okay, room service food uneatable.
Recommended
Awesome !
By: June bug
Reviewed on: 07 Aug 2018
Very pleasant ! Everyone was so helpful and there was always something to do
and delicious food !
Travel Advisor:
Terri Stanfield
Recommended
5 stars
By: Sally
Reviewed on: 03 Aug 2018
Great ship and great crew.
Travel Advisor:
Terri Stanfield
Recommended
Alaska
By: marsha
Reviewed on: 01 Sep 2018
Had been several years since my last Holland cruise. Was very impressed with the ship its self and all the staff.
Travel Advisor:
Camilla Lummus
Recommended
Alaska Cruise
By: Paul
Reviewed on: 29 Sep 2018
Always enjoy being on a H-A ship.
Recommended
Ship Review
By: 2cruisers
Reviewed on: 25 Oct 2018
Pretty good
Will return.
Recommended
maaartin
By: Martin
Reviewed on: 29 Oct 2018
Okay but they keep the interior of the ship too cold
Travel Advisor:
Sue Pechtel
Not Recommended
Wrong Destination/No luggage
By: Momdi
Reviewed on: 27 Nov 2018
Awful! Didn't find out until we were on board that our destination changed and our luggage was put on the wrong ship. For the first 2 days on the cruise, we only had the clothes on our back. Had to pay for a doctor appointment, to get the rest of my medications that had been packed in my luggage. Second night was formal night...
Our first stop was now San Francisco, only an hour from the airport where our car was parked. We would have ended this cruise the but we would have been charged $800
if we didn't continue the cruise. Now we had to shop for everything we had packed and is now sailing on the wrong ship!
Not Recommended
Cruise
By: Rik
Reviewed on: 24 Nov 2018
Our cruise was ruined by Holland America's excessive restrictions on smoking. We were not permitted to smoke on our own stateroom balcony even though there are privacy panels that separate the balconies of adjacent staterooms. Also, there was only one very small outside area at the back of the ship reserved for smokers which was very crowded and noisy all the time.
Even worse Holland America gave us no advance warning about their smoking restrictions. If we had known that the restrictions were going to be this severe, we definitely would not have booked the cruise.
Recommended
Eurodam
By: Karleen
Reviewed on: 04 Dec 2018
Yes I would recommend this ship but it bigger than I like and the cabins are small.
Recommended
Circle Hawaii on Eurodam
By: Walli
Reviewed on: 04 Dec 2018
The Eurodam is a beautiful and comfortable ship. The service and food were excellent. There were problems with internet service, but that is common in the middle of the Pacific Ocean. I would definately take a cruise on the Eurodam again.
Recommended
Good food, service and entertainment
By: Al
Reviewed on: 22 Dec 2018
HAL continues to provide good "bang for the bucks". Food service and entertainment were all very good and cabins are spacious compared to many. We went RT from SAN down the Baja peninsula. Not a very scenic or exciting itinerary. If you are going for the ship it is fine, but for the itinerary don't bother.
Recommended
Holland America
By: Charlie
Reviewed on: 24 Dec 2018
The crew was very friendly and fun to e around. they go out of their way to help everyone.
Recommended
big ship
By: Dee
Reviewed on: 15 Dec 2018
this was the largest ship we have sailed on. prefer smaller ships.
Travel Advisor:
Melita Hein
Not Recommended
Holland Mexico cruise
By: Frankie
Reviewed on: 06 Jan 2019
Not great. Shows average at best. Food not great. Holland has lost the crispness it had.
Not Recommended
Eurodam
By: Rod
Reviewed on: 14 Jan 2019
the carpeting in our stateroom was filthy and worn out. I admit, however, the steward did an excellent job taking care of us
Recommended
Eurodam
By: viola j
Reviewed on: 22 Jan 2019
There are so many new offerings on board. The America's Test Kitchen presentations were excellent. The performances on the Lincoln Center Stage were outstanding. The comics on the Mainstage were well-selected.
Travel Advisor:
Melita Hein
Recommended
Cruise ship
By: Jesse
Reviewed on: 28 Jan 2019
Had a great time on Holland America. Fantastic Room. Food was great. Entertainment was fantastic.
Travel Advisor:
Liz Nixon
Recommended
Wonderful Ship
By: Woodsy
Reviewed on: 28 Feb 2019
The staff on this ship was impeccable. The ship was clean and the rooms we great. My wife and I had a Verandah room with a queen bed and our kids had a connecting room with a queen and a pullout sofa. Room service was always on time in the mornings. The dinning room service and food was great. All around a great ship. Would definitely go again.
Travel Advisor:
Marilyn Bohle
Recommended
Good
By: Julie
Reviewed on: 27 Jan 2019
Nice ship. Good food. Great entertainment BAD WINE AND BEER SELECTION.
Travel Advisor:
Marilyn Bohle
Recommended
Bridge Cruise
By: Terry
Reviewed on: 02 Feb 2019
Wonderful, felt relaxed and pampered.
Recommended
The cruise ship
By: Maxwell13
Reviewed on: 02 Feb 2019
The Eurodam was beautiful! The entire ship takes you back to what the Old World represents. Although most of its areas and artifacts reflect the Old World there was also a mix of the contemporary world and that balance is very pleasing! The Holland America crew was amazingly courteous and friendly and always willing to help.
The entertainment was a good mix that seemed to please all generations.
The flow of passengers was efficient and very rarely you would see a traffic bottleneck in any given area.
The overall experience was very good!
Recommended
Good
By: 1234
Reviewed on: 08 Feb 2019
Very much as advertised. Good personnel
Recommended
Exciting Eurodam January 2019
By: Mogey
Reviewed on: 03 Feb 2019
our 4th cruise with Holland America....a lovely ship (but then, they all are).....we really enjoyed the B.B.KING Blues Club...went every night, very good band and lead singer....weather was great and smooth sailing all the way....San Diego is a great city for walking around in.....visited the Old Town and the Gas Lamp district...just walking along the waterfront was lovely...would come back again anytime
Travel Advisor:
Martina Peladeau
Not Recommended
Hawaiian Cruise
By: Al
Reviewed on: 27 Feb 2019
The Eurodam was not as nice as other ships we have been on. It was lacking atmosphere.
We realize that the weather can't be helped, but since we were able to enter only 2 of the intended 5 ports, the management on the Eurodam could have made the stay a litte more special, i.e. have something like a Luau on the ship since now one could go into Lahaina to attend a Luau.
Not Recommended
Awful trip
By: Lacy
Reviewed on: 27 Feb 2019
Terrible. Nothing to do. No organization after missing three ports due to weather. The worst disembarkation ever
Recommended
Recent Cruise to Hawaii
By: Jim
Reviewed on: 27 Feb 2019
We enjoyed our recent cruise to Hawaii despite inclement weather that we experienced. The crew was experienced, friendly, polite, personal and hard working.
Recommended
Hawaii on Holland America
By: Jo
Reviewed on: 14 Mar 2019
We had bad weather so were unable to make most of our ports. I think they were not prepared with additional guest speakers and entertainers.
Recommended
European at ses
By: Beth
Reviewed on: 15 Mar 2019
Food good, cabin crew great.
Travel Advisor:
Francoise Campbell
Recommended
Best cruise line for seniors
By: Push
Reviewed on: 12 Apr 2019
Personal attention to everyone
Not Recommended
Eurodam evaluation
By: Jim Mitchell
Reviewed on: 14 Apr 2019
Eurodam
Quality of dining room food : 3 out of 5
Entertainment: 2 out of 5
Safety on ship: 5 out of 5
Service by crew: 5 out of 5
Cruise Director: 3 out of 5
Captain: 5 out of 5
Condition of ship: 5 out of 5
Recommended
Review title
By: Jack
Reviewed on: 14 May 2019
Our time was very. Enjoyable. Coffee in our stateroom before breakfast. A lecture in the morning. A visit to the hydro pool and relaxing in their warm chairs while looking out at the sea (for an extra $252 each).wonderful dinners at.night in the main dining room, and then classical music.
Travel Advisor:
Robin Jenkins
Recommended
Alaska bound
By: ROco
Reviewed on: 19 May 2019
Enjoyed all our time and activities; dining, show, music, and America’s test kitchen. Particularly liked Sitka, ketchican and Victoria (Victoria was to short of time in this port.)
Travel Advisor:
Bitsy Clayton
Recommended
Alaska Cruise
By: T
Reviewed on: 07 Jun 2019
The cruise itself was OK, but feel it is better suited for an older, wealthier? crowd. We also didn’t like the constant “upsell” that this cruise line bombarded us with-seemed like thy were always trying to sell us something else! Food availability also didn’t seem as good as on some other cruise lines.
Recommended
Alaska Adventure
By: mj
Reviewed on: 03 Jun 2019
I never felt rushed or harried on this cruise. For the amazing number of travelers, there were NO long waits for meals, activities, and excursions. Staff was beyond accommodating, cheerful, and their willingness to help and please was over and above what I expected Our stateroom for three was spacious, comfortable, and well appointed.
Recommended
Eurodam
By: Bobby & Jan
Reviewed on: 05 Jul 2019
Very nice, especially for old folks like us. Great service, great food, good information every day to help us decide how to use our time. Very good options of entertainment and educational opportunities. Smooth sailing. Always on time. Helpful and flexible, for example, with gluten free dietary needs.
Travel Advisor:
Linda Allen-Speer
Recommended
Good Experience!
By: jamesmd
Reviewed on: 14 Jun 2019
Very much enjoyed the Eurodam cruise to Alaska.The onboard entertainment of Billboard Onboard was great.
I thought the food was superb on this ship-we ate at Lido Deck & main dining room. The presentation in main dining room was excellent as was the menu. We never found the Lido to be too crowded as had been mentioned by other travelers.
The crowd was definitely an older one than we had seen on our Royal Caribbean cruises.
Travel Advisor:
Jeremy Hall
Recommended
Stars Are Bright
By: Mariner Maven
Reviewed on: 22 Jun 2019
Variable. Little involvement of cabin Stewart’s who have too many cabins. Food inconsistent; room service breakfast the worst; Italuan Cafe the best. Stars were two concierge in Neptune Lounge-Inge and Darylynne.
Travel Advisor:
Michael Kempinski
Recommended
Great experience
By: Mardi
Reviewed on: 28 Jun 2019
This was my first cruise and it was a wonderful experience. I would definitely travel on Holland America again.
Recommended
Great Cruise Ship-Everyone is so friendly
By: Joyce
Reviewed on: 16 Jul 2019
The ship is great and the personnel are so friendly and nice. They go out of their way to accommodate your every need
Recommended
Alaska cruise
By: Tennis1
Reviewed on: 20 Jul 2019
This was a perfect multi generational ship and trip. We had very nice cabins( signature suites) and the kids loved enjoying the swimming pool in the afternoon. Service was good and food was good not excellent. Overall a great trip
Travel Advisor:
Karen McAlpin
Recommended
Happy Camper
By: Happy Camper
Reviewed on: 14 Jul 2019
We loved the ship
Recommended
Great Cruise
By: Angie K
Reviewed on: 22 Jul 2019
I greatly enjoyed our trip to Alaska. the employees on the cruise were top notch, friendly, extremely helpful, and provided great service. Also, the excursions were well coordinated and a great experience.
Recommended
We couldn't go
By: Jean
Reviewed on: 07 Aug 2019
Others in our group said it was very nice.
Travel Advisor:
Jan Barash
Recommended
Nice rooms.
By: 7262
Reviewed on: 19 Jul 2019
We were pleasantly surprised by room size and usability, including the bathroom. Nicely appointed but can be crowded because of hallway width and people management. Crew and staff are helpful and polite, especially wait staff and room stewards. Certain entertainment and presentation venues can become overcrowded. A proprietary wifi for information and internal messaging is available for free but it feels very dated and will not seem satisfactory to anyone younger than 55. At a minimum, standard texting should be available at no cost. Food is good but not excellent. Port time is minimal, so advance planning should be emphasized in order to make the most of it. Victoria, BC is a highlight. Best entertainment, by far, was the Lincoln Center Stage performances.
Travel Advisor:
Jan Barash
Recommended
Dewey
By: Dewey
Reviewed on: 24 Jul 2019
It was a fun experience. Felt like royalty and would like to try a different cruise sometime in the future.
Recommended
Alaska Adventure
By: BBB
Reviewed on: 03 Aug 2019
The Alaska Cruise was outstanding.
Travel Advisor:
Soon-Hie Sargent
Recommended
ship review
By: bugs
Reviewed on: 12 Aug 2019
very good once we figured out hot water controls in shower service on board generally very good
Travel Advisor:
Kristie Burke
Recommended
Fun family reunion
By: Mouse
Reviewed on: 16 Aug 2019
Friendly staff, good food, good activities
Recommended
Hollard America Cruise to Alaska
By: Christine & John
Reviewed on: 16 Aug 2019
Wonderful! Felt very spoiled by all the attention from the staff. Very organized. I love organized!!! Food delicious, huge variety. Loved that the servings were small that didn't have to leave some uneaten and was able to try new things. Desserts awesome! Best chocolate ice cream served at Lido Market.
Recommended
Great Boat
By: Eileen B
Reviewed on: 31 Aug 2019
We had a great time on our cruise. The ship was beautiful. We really enjoyed the entertainment and the food. The only thing with this boat is that the dining room is right above the engine so it was pretty loud during meals. You could feel it too. We just thought of it as a free vibrating massage. Service on the boat was really good and we loved our ports!
Recommended
Noisy
By: Cruiser
Reviewed on: 31 Aug 2019
It's an older boat. Our room was very nice with a great view. However, being in the aft is a noisy ride. Holland America Eurodam
Travel Advisor:
Arlene Humble
Recommended
Mostly positive experience
By: Midge
Reviewed on: 14 Sep 2019
A negative would be the inability to even text with our traveling companions to coordinate meeting.. In this day, that should be available without the expensive cost. Our next two cruises are with Oceania & we will opt for the package that includes WiFi.
More importantly, the dining staff was less professional than previous cruises on Princess & Royal Caribbean. The cabin staff was constantly around. On previous cruises they were subtly, politely invisible & not knocking on the door to clean, etc.
Recommended
Alaska
By: Sue
Reviewed on: 14 Sep 2019
Good food was ok. Entertainment was great
Travel Advisor:
Susan Boehnstedt
Recommended
Great crew
By: Cindycarla
Reviewed on: 06 Oct 2019
The crew of the Eurodam were friendly and very helpful.
Recommended
The Elegant Eurodam
By: Don
Reviewed on: 06 Oct 2019
By the time I got to the Lido deck for lunch some time after 12:30, it was very, very busy with passengers, I opted for the main dining room joining a couple from Seattle and had a delightful time as well as excellent meal. I made reservations for dinner at the Tamarind and had outstanding service and a marvelous dinner of lobster. The show at the main stage was also an outstanding dance performance with incredible special effects!
Recommended
cruising
By: Bee
Reviewed on: 20 Oct 2019
Loved the Eurodam even although HAL has cut back. It felt like nickle and diming for them to make a buck instead of it being all inclusive. The entertainment was not up to HAL's old standards. But the staff were amazing as always.
Travel Advisor:
Jackie Matthews
Recommended
Excellent Service with a Smile
By: bjfast
Reviewed on: 28 Oct 2019
Our recent cruise on the Eurodam took us around the Hawaiian Islands. We choose this ship for it's size, adult orientation, and specialty restaurants. The ship is in excellent condition. The food selection is great but what we enjoy most is the positivity of the crew in all levels of service.
Recommended
A wonderful ship.
By: Kathryn
Reviewed on: 23 Oct 2019
This was a 3-generation trip in the Fall. Few teenagers on the trip but ours had a great time swimming, participating in Trivia, playing the ukulele, going to kitchen programmes, etc.
Dining on the Eurodam was fantastic especially in the Dining Room. Also, experienced the Canaletto....great Italian food.
Comfortable bed with a roomy bathroom and lots of clothes storage.
Entertainment in the evening was very good for the most part....a couple of evenings were a let-down.
Travel Advisor:
Stacey Colnar
Recommended
Hawaii cruise on m/s Eurodam
By: Mo
Reviewed on: 28 Oct 2019
This is our 2nd time on the Eurodam. We like the ship and we enjoyed this cruise to Hawaii
Recommended
Cruise Chip
By: Cruiser
Reviewed on: 22 Oct 2019
Moistly ok we found the entertainment on the mainstage not on par with previous Cruises with Holland America
Recommended
Eurodam
By: greener
Reviewed on: 09 Nov 2019
Wonderful trip, great friendly crew
Travel Advisor:
Kara McFarlane
Recommended
Awesome ship!
By: Pslickster
Reviewed on: 31 Oct 2019
Very helpful staff
Travel Advisor:
Oscar Henrriquez
Not Recommended
Disappointed
By: Sir Brian
Reviewed on: 02 Nov 2019
Let me begin by saying that the staff was amazing as always. However the ship, the officers and customer relations left this traveler more than disappointed.
On the next to the last day they sent crews to the Sea View Bar Lido Deck and literally made the patrons move to a roped off area so they could drain the pool and use cutting torches and grinders to cut off the ladders and various items. The smell was terrible and they also starting spreading chemicals on the deck, ALL without notice or explanation. When an officer was confronted he basically blew it off and said “go to customer service and complain”. Never gave anyone an explanation.
Speakers on the back deck were missing, wires hanging, never fixed throughout our 27 days aboard!!!
Speakers on the back deck only worked on one side of the deck throughout the entire 27 days.
Seemed as though staffing was cut as tables in the Lido Deck buffet area were left with dirty dishes while people were walking all over looking for a place
Recommended
ship
By: Not interested
Reviewed on: 27 Nov 2019
The ship was lovely and the crew was lovely. We had a wonderful time.
Travel Advisor:
Laurie Valdez
Recommended
excellent
By: caron
Reviewed on: 23 Nov 2019
We had a great cruise We did find the constant sale for the extra price restaurants annoying always selling.
Not Recommended
Richards
By: Richards
Reviewed on: 24 Nov 2019
We enjoyed our one week stay on the Eruodam, and compared to the last cruise we took 3 years ago on the Neiw Amsterda,, there was a big difference in the cost of on-board things.....We bought the liquor package and it was so expensive, we could never drink enough to get what we paid for....also, the wine tastings should have been included with the booze package, in my opinion....was so different in 3 short years, you can really tell they are cutting corners and trying to get every last dime from you!
After this cruise, we will probably not be cruising again, the cost is just too much for people retired and on fixed income........
Not Recommended
Eurodam
By: Codebreaker
Reviewed on: 08 Dec 2019
Terrible experience would not ever recommend Holland America again. Cost not equal to value Food and beverage average. Cost of beverages a total rip off.
Recommended
You won’t be disappointed
By: Larry T,
Reviewed on: 18 Dec 2019
This vessel is pleasant and relaxing. Service is excellent in all areas.
Travel Advisor:
Donna Hall
Recommended
Love to Cruisr
By: Bullberry
Reviewed on: 19 Dec 2019
Ships are very clean up to date and the food is great. Staff are the most friendly and insure you in joy your cruise.
Recommended
Carabeian
By: Tip
Reviewed on: 05 Jan 2020
A great time everything was great!
Travel Advisor:
Julie Powers
Recommended
HAL Holiday Cruise
By: Dee
Reviewed on: 22 Jan 2020
We took the same Holiday Cruise on the same ship in a Neptune Suite 2 years ago, only the ports were different. We did find a number of differences that do not reflect well on HAL. The entertainment left much to be desired. The second week had an exact repetition of the first week on the main stage. The same second rate magician appeared on that stage 4 nights in the 2 weeks with the same act!
The daily ballroom dance hour took place in a darkened room with a closed bar with canned waltz music for the whole hour one night followed by an hour of tango music the second night. We did not return for a third night!
The Orange Club idea needs to be thought out in a better way. The only benefit we found for suite guests was one extra menu item on the menu in the main dining room nightly. They may want to look at the suite perks on Celebrity!
We did enjoy all the meals in the specialty restaurants, especially Tamarind.
Our cabin stewards were excellent. We never had to wait for service
Travel Advisor:
Shelley Greenan
Recommended
Panama Cruise
By: Tasker
Reviewed on: 22 Jan 2020
Good but not as great as previous Holland America experiences.
Travel Advisor:
Sandra Keeso-Hall
Recommended
Ship review
By: US
Reviewed on: 23 Jan 2020
Wonderful crew on an excellent ship travelling to superb destinations.
Travel Advisor:
Nellie Follings
Recommended
11 Day Caribbean with Panama Canal
By: Susan P
Reviewed on: 27 Jan 2020
We absolutely loved our first cruise. It was everything we had imagined and more. We wanted a smaller ship with activities aimed towards an “active older crowd”. We could be as busy as we wanted, or quiet if needed. Holland America definitely hit the mark as far as we were concerned. EVERY staff member we met had a smile and friendly greeting and were always eager to make our vacation enjoyable. We loved our verandah room and our room stewards were a joy.
The food was amazing whether it was the Lido buffet or the Dining Room full service. We loved every minute and have started looking for our next adventure with Holland America.
Recommended
Recommended
Happysails
By: Happysails
Reviewed on: 12 Feb 2020
The staff were excellent and took the greatest effort to make sure we were taken care of.
Captain Eric does a great job.
Travel Advisor:
Joyce Hill
Recommended
10 day cruise
By: Big Al
Reviewed on: 12 Feb 2020
We really enjoyed our time on this cruise. Things were geared to older folk .We wanted this to be a relaxing and pampering time. Everything about this cruise was wonderful. Thank you.
Travel Advisor:
Michelle Campbell
Recommended
Mexican Riviera Cruise
By: Maxie
Reviewed on: 16 Feb 2020
Have been on this ship before. Always enjoy this ship and
most of the Holland ships.
Travel Advisor:
Neelam Dwivedi
Recommended
Great cruise line
By: Panama
Reviewed on: 24 Feb 2020
Clean. Freindly and very organized
Recommended
Home at Sea
By: Traveler
Reviewed on: 08 Mar 2020
We had an enjoyable time on Holland America. The staff (serivicing our rooms, serving us in all the meal venues) were exceptional.
We enjoyed all the entertainment venues
Recommended
Holland America
By: Grandma Turkey
Reviewed on: 15 Mar 2020
Our time was excellent. Was our first cruise,and we were impressed with the cleanliness, the friendliness of workers and how they aimed to please. The food choices were over-
Welming. The entertainment and daily programs offered were interesting. Ship Captain speaking to travellers in theatre was re-assuring we were in good hands. Checking of travellers going off and back on ship after tours very secure, and handing every one a wet facecloth on arriving was excellent for control of virus. Job well done Eurodam....
Recommended
Panama Canal Cruise
By: SeniorTraveller
Reviewed on: 13 Mar 2020
Accommodation and food were good. Service was outstanding. Embarkation was disastrous involving standing in line outside for over an hour before reaching security and then long lines for registration. Previous HAL cruises have always involved SEATED waiting areas for embarkation. Disembarkation was flawless but delayed.
HAL tours on this cruise were generally not up to usual standards. More sea days than usual. Destinations were interesting but not outstanding and often involved industrial container ports requiring land transportation elsewhere. Good winter break as an alternative to the Caribbean.
Recommended
Cruise Ship
By: Ann
Reviewed on: 19 Nov 2021
Pleasant. Good Speaker and dinning Room food. A lot of the ports of call were to far away from the cities with no shuttle.
Travel Advisor:
Mary Hanigan
Recommended
Southern Caribbean Panama Canal Partial Transit
By: Phos
Reviewed on: 24 Dec 2021
Wonderful. Excellent service. Disappointed with the food compared to previous HAL cruises.
Travel Advisor:
Kevin Grubb
Recommended
Eurodam
By: Dorian
Reviewed on: 11 Feb 2022
Mostly excellent. Not good at insisting people wear masks on the dance floor or even in the bars. We were at 1/3 capacity which made everything safer and easier. Did have some engine trouble and some Covid cases which prevented us from one stop however they gave us a nice credit to use which made things right. loved all the entertainment.
You got the singles to meet on the first night. Please do this every night.
Travel Advisor:
Jennifer Mifflin
Recommended
Great personnel on Eurodam
By: Illi
Reviewed on: 16 Apr 2022
Very nice. Only complaint was the lack of air conditioning in daughter's suite 7044.
Travel Advisor:
Lisa Hollo
Not Recommended
Eurodam cruise
By: Linda
Reviewed on: 07 May 2022
We found this cruise to be full of disabled passengers and we felt almost out of place as we did not have a cane, wheelchair, motorized scooter or walker. It was often an impediment getting around the ship or on a tour. The staff were amazing and the shows were outstanding. The food was great except for the desserts - not up to their usual standard.
Recommended
Some improvement needed
By: Satisfied
Reviewed on: 14 May 2022
Very pleased with the Eurodam except for the very poor Internet and lax enforcement of Covid mask-wearing. Holland America needs to recognize that Internet access is critical in this day and age and substantially improve the quality of Internet services. I would also like to see more enforcement of mask-wearing. Although it was kept very quiet there were numerous covid cases on the ship and people were not even not wearing masks when it was clearly indicated that masks were required butthere was no enforcement.
Travel Advisor:
Jennifer Mifflin
Recommended
Holland America Eurodam
By: Panda
Reviewed on: 20 May 2022
The cruise was wonderful & all crew members made the trip even more so. The veranda cabin was comfortable & clean & the view spectacular. The food was varied & delicious. The excursions were a bit disappointing in that 3 planned ones were cancelled. The seafood feast & native dance one was outside & it was cold. The description of that particular one did not include that it was an outdoor event. There were plenty of events on the ship to choose from & the quality of those events was very good. I would do it again.
Travel Advisor:
Jennifer Cassady
Recommended
Good Quality Product
By: Michael Phillip Levine
Reviewed on: 27 May 2022
The Eurodam was very nice. Good quality for this mid-level price point. The Ship was very clean and for the most part very well maintained. The service (all from Indonesia) staff was very good. Attentive, always available and just cared about your trip.
The food in the main Dining Room was good. Tamarind, a specialty restaurant (additional cost) was very good and the service was excellent.
There are severe issues with the food temperatures in the main Dining Room and most certainly room service. I must add it seemed like many of the crew members were new so let's take that into account.
Overall, I most definitely would recommend Holland America.
Travel Advisor:
LuAnn Frisina
Sustainability
Our Commitment
Holland America Line's mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Like many other companies today, we are adapting to the current economy and will continue to manage our resources carefully while enhancing our product in ways which delight our guests and sustain our business. Holland America Line's environmental goals cover reducing single-use plastics, food waste, energy, waste and water. We also have pledged to install environmentally friendly equipment to decrease greenhouse gas, air and water emissions. Our efforts to significantly reduce non-essential single-use items, including plastics, on our ships is key to our environmental compliance program, Operation Oceans Alive. We are committed to reducing these items by 50% by the end of 2021. It is our shared responsibility to limit our environmental footprint. The more we learn, the more we must be willing to move in the direction of zero-impact. We are committed to reducing, reusing, recycling, as well as to properly dispose of the waste we generate.