Rotterdam

Holland America Line

AT A GLANCE

24-hour Room Service
Beauty Salon
Broadway-style Entertainment
Casino
Children's Play room
Children's Play room
Cooking Classes
Elevators
Fitness Center
Fitness Classes
Formal Nights
Hot Tub
Laundry/Dry Cleaning
Library
Showroom

Ship Info

What's Included

Included

  • Shipboard accommodations

    Onboard meals and entertainment

Not Included

  • Airfare

    Items of a personal nature

    Shore excursions and meals ashore

    Hotel service charge

    Anything not noted as included

Ship Overview

Inaugural Sailing
1997
Renovated
2009
Tonnage
61849 Tons
Public Decks
10
Passenger Capacity
1404
Crew
600
Registry
Netherlands

Reviews and Recommendations for Rotterdam

82%

of 108
guests
recommend


Virtuoso Verified Traveler

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Recommended

By: JBTraveler


Reviewed on: 23 Aug 2013

Four of us had two Neptune suites on the Rotterdam sailing from Rotterdam July 27 to the Norwegian fjords. Our accommodations were excellent, the Neptune lounge was very comfortable, the staff very helpful, and the scenery was great. The food was very bland, however. A few spices would go a long way to improve the taste of the food. My cousin suffered a fractured left shoulder while trying to recover from a fall. The staff and especially the doctor, Dr. Gibson, were extremely helpful.
Travel Advisor:  Anne Scully

Fantastic...Professional

By: Jo


Reviewed on: 12 Oct 2013

Jan is very professional and knows her product. I cannot imagine useing any other travel agent as Jan had us apoiled.
Travel Advisor:  Janet Peterson

Holland America service is slipping

By: Silverfox


Reviewed on: 09 Mar 2016

I will copy Rose on the email I send to Holland America with the areas for improvement.
Travel Advisor:  Rose Rende

First time but love the M.S. Rotterdam...

By: Bruce


Reviewed on: 13 May 2016

It was our first time sailing out of Rotterdam and sailing on the M.S. Rotterdam. Without a doubt we would do it again! This ship is just the size we like. The crew was great and the food has improved over our last sailing with "Holland America". We even signed up for a 'future' booking while on board. We are looking forward to sailing on "Holland America" cruise line again. Bruce
Travel Advisor:  Joseph Rolfes

Great crew

By: MarJim


Reviewed on: 25 Jul 2016

Rotterdam is showing age in some spots, particularly baths and restrooms. Room, Neptune Suite was terrific. It should have a larger TV and certainly more channels. Only available were some movies, Fox News, BBC and MSNBC. No sports network. Pinnacle lounge was great as well. Dining room, Pinnacle Grille were excellent. Lido does not have as good a variety as some ships. Somewhat disappointing. Entertainment was very good, high quality and great shows. Cruise director chose to be invisible, didn't introduce herself until third day. Last but certainly not least, GREAT ITINERARY !
Travel Advisor:  Diane Ritchey

Excellent trip

By: Commander


Reviewed on: 28 Jul 2016

Beautiful weather, calm seas, excellent itinerary, good food, spacious and comfortable cabin and great service.
Travel Advisor:  Jesse Taylor

Treated like family on board

By: Old Sarge


Reviewed on: 05 Nov 2016

The staff and crew were extremely courteous and professional. Land excursions were as promised.

Expert Friendly Service

By: Stuart


Reviewed on: 30 Aug 2016

The cruising was great. The service on the ship was excellent. The fact that the Lido buffet was only open at certain times was not fitting our schedule. The timing of activities was poor, and they changed the times for the main shows, which made it impossible to spend any time in the evening seeing the BB King group. Other scheduling during the day was poor also.
Travel Advisor:  Sharon Whiting

Some Items Need to be addressed

By: Wayne


Reviewed on: 31 Aug 2016

We have cruised a least a dozen times on Holland America ships and we always have a wonderful time especially with the staff. We always request the late seating at 8:00 p.m. can have a relaxing dinner without rushing off to get a decent seat for the 10:00 p.m. show. This has always worked for us. This time, a week or two into the cruise, apparently the cruise director (Michael) decided to change the times to an 7:45 dinner and 9:30 show. This put is in a rush, rush situation and could not always enjoy dinner because we had in some cases had to hurry if we decided to go to the show. The other thing that we were disappointed on was that there was a happy hour before the early seating but Holland America choose not to include any happy hour before the late seating, unless we wanted to go at 4:00 p.m. That too was disappointing. Almost always, the expensive internet is a problem and the heating/cooling system throughout the ship needs some work. But it was still a great cruise.
Travel Advisor:  LynnDee King

Holland America Has the Most Dedicated Staff

By: RichHAL


Reviewed on: 30 Aug 2016

We have cruised with Holland America for many years. We have noticed that they are cutting corners and making their staff cover more passengers. This is normal for most businesses nowadays. It is not pleasant for us because we know how Outstanding Holland America used to be. Today the overall service is Excellent but not at the levels it once was. We feel that Holland America has reduced the amount of staff per guest. They have also cut out some of the "niceties" that they used to offer. However, what has NOT changed is the dedication of the ship's staff and crew. They are still tireless workers offering the best and most personable service that one could ever expect. They will do just about anything to make us passengers feel comfortable. We hope that Holland America will bring back the Outstanding Service that made them the best Cruise line for us and our preferred choice.
Travel Advisor:  Dan Twomey

consistent friendly crew interaction

By: sherb


Reviewed on: 30 Aug 2016

significant amount of rust apparent in more areas than "normal" plus flakes of paint fluttered onto our balcony daily- one piece was as large as a dinner plate- over 20 ceiling lights in the theater were burned out and needed replacement (an example of lack of attention to detail?)- daily frustration with not being able to get a seat in the theater for guest speaker presentations or 7:30 entertainment (couldn't even find a place to STAND without being in front of someone else standing)- this meant getting to the theater 30 to 45 minutes early- annoying and a waste of time........lack of table options at the casino caused back-up at the 2 of 6 tables used. what a waste of personnel, space and revenue............also we constantly heard discussions among passengers about water overflow problems in their cabins, having to relocate and then the discussions ensued about how much of a credit did YOU get versus mine........

What a journey!

By: BKN


Reviewed on: 29 Aug 2016

Our vehicle, the MS Rotterdam, took in comfort and style.
Travel Advisor:  Dan Twomey

VoV

By: the_knee


Reviewed on: 31 Aug 2016

Always great foods. Super staff. Some conflicts in coordination of events. Canned music did not do justice to environment (specificaly in Ocean Bar..)
Travel Advisor:  Carol Terhune

Nice cruise

By: Vanman


Reviewed on: 15 Sep 2016

We hadn't been on HAL for a number of years. We were pleasantly surprised by the condition of the ship and the quality of the food. Service throughout the ship was excellent. Will definitely sail with them again.
Travel Advisor:  Cheryl Fenig

Needs Some Work

By: Cathy75


Reviewed on: 13 Oct 2016

It is a very pleasant ship, but some of the infrastructure need to be upgraded. The only problem in our cabin was an annoying vibration a couple of nights, making sleeping difficult. But our travelling companions on the deck above, had a couple days of toilet problems. Then a pipe burst in an adjoining cabin to them, and water leaked into several cabins. Other than that, it is a lovely ship.
Travel Advisor:  Teresa Skeim

Beautiful ship

By: M and M


Reviewed on: 15 Oct 2016

The ship was beautiful and the staff was great - very attentive and coureous
Travel Advisor:  Brenda Tolson
Not Recommended

Ship not as good as some others

By: CaroleB


Reviewed on: 17 Dec 2016

We had a number of problems with our cabin. The prime issue was the water system which was not fixed until day 40 or our 42 day cruise. We had to run the cold water (which came out literally steaming hot) from the cold water faucet for approx. 10 minutes before washing or showering. First incidence of this was about a week into our cruise and was reported by us 3 times, once to the cabin stewards and twice to the front desk. After scalding myself in the shower the first time this happened, I learned quickly to just run the cold tap until it was reasonable to use. So much for HAL's water conservation notes. I do not anticipate sailing on the Rotterdam anytime in the near future. (Oh, and I am a 5 star mariner so am not "new" to cruising)!

Still Hanging In There

By: JO


Reviewed on: 14 Dec 2016

The Rotterdam is beginning to show her age. I noticed a few problems, such as I had a great deal of difficulty getting my room cool enough. It took maintenance several visits to make the room barely acceptable. Paint chips are everywhere. I pointed out a missing door handle in a handicapped bathroom (it was promptly repaired when I showed it to the hotel manager). There was a problem of some kind on Deck Three that needed to have the carpet pulled up and whatever there was beneath it fixed. The library badly needs an update and another thousand books wouldn't hurt. Still, the old girl still purrs as she travels from place to place. All she really needs is a rejuvenating trip to a spa--or drydock.
Not Recommended

Disappointed

By: JR


Reviewed on: 12 Jan 2017

We are no strangers to the Rotterdam or HAL, being 5 star members. We were disappointed in the service, especially in the Dining room and the look of the ship. All the nice places have been turned into places to get coffee or food and everything was extra. We felt being nickled and dimed to death. Suite was in poor condition. There was no staff anywhere to help with various areas of the ship i.e., the computers. The entertainment at night lacked a certain spark, although the Cast members did a good job in their presentations. It will take a lot of thinking before we go HAL again....................................JR

M S Rotterdam

By: Tim


Reviewed on: 18 Feb 2017

The Rotterdam has aged over the years but it still a great ship thanks to the Indonesian and Filipino crew. It is sad that Holland America is eliminating various positions such as the librarian -- they were always very helpful and appreciated by the guests.
Travel Advisor:  Sharon Whiting

perfect weather on the cruise

By: CRONIC CRUISER


Reviewed on: 12 Mar 2017

The ports were interesting, the weather great. In both San Juan and in St. Lucia near the Pitons, the captain opened up the bow for observation and a commentary was given. The food was excellent. When high winds caused us to miss Key West, the captain arranged for us to go to Cozumel instead.
Travel Advisor:  LynnDee King

ship

By: alan


Reviewed on: 12 Mar 2017

Enjoyable but it badly needs to go into dry dock

Anothe great cruise

By: Annie


Reviewed on: 12 Mar 2017

Our time was simply terrific. Our tenth cruise with Holland America but our first on the Rotterdam. We love the smaller ships. Food, service, décor are unbeatable. We don't even look at the other lines.

Great Cruise

By: Sug


Reviewed on: 13 Mar 2017

It was a wonderful cruise. Very impressed with the Rotterdam. This is my 10th cruise with Holland America and I believe this is my favorite ship so far. I have had no complaints on the other cruises but really liked this ship. As always, the crew - from the engineering department up to the Captain - were friendly and helpful. Always have a smile and a hello when you pass them in the halls. My two traveling companions and I prefer the smaller ships that Holland America has - don't like those huge 4000+ passenger ones! Don't plan on cruising with anyone else. Already have next year's cruise booked with them - Hawaii!!! :-)
Not Recommended

Cruise review

By: Elly


Reviewed on: 27 Nov 2017

Even thought the ship had been in dry dock, and many items had been replaced, the ship was old and worn. The outside of our deck showed a lot of rust that had been painted over. The deck floor had been replaced beautifully, but was covered with an inch of dust. The deck furniture was nice, but when we arrived, very dusty. The counter in our cabin was chipped and the dressing table and drawers badly out of date. The couch was new and beautiful. The bed was very comfortable. The public areas of the ship were in very good condition. The food was excellent in the Lido and in the dining room. Service was excellent!

Rotterdam

By: H&A


Reviewed on: 10 Dec 2017

Great suite and service ; food good, not great; wines overpriced
Travel Advisor:  Malaka Hilton

Nice ship -- adequate food

By: Bob


Reviewed on: 12 Mar 2017

Clean ship, lots of stops, wonderful friendly crew, the good points. The main dinning, the food was adequate one night and piss poor the next. Service was good even with a short crew of dinning room staff. The chef was into presentation of the food, but not taste. Pinnacle Grill was very good, service was good, very friendly staff. Lido deck was ok. The "Drive In" was good if you could get them to make you a hamburger, 25 min wait for a plain hotdog, with no line. Room steward was one of the best we have ever had, he went out of his way to make us feel at home. The "Showroom at Sea" was crowded for the first and empty for the second show. The music was too loud, took my hearing out, still too loud. Could hear and understand the music from the Ocean Bar. People would get up and leave during the show. Lots and lots of stops, very good ports with a lot to do. Most ports people were friendly and helpful.
Travel Advisor:  LynnDee King

Aging Gracefully

By: sadbramer


Reviewed on: 30 Mar 2017

Our time aboard the Rotterdam was mostly pleasant, but had some issues with Lanai Cabin chairs not being numbered, consequently were mistaken for other passengers' chairs. The wait and front desk staffs, crew and bar service were phenomenal. CA3333, which was supposed to be an accessible room, was tiny, with barely room for my walker, and a terrible tripping hazard for my husband until we asked the beds to be re-configured. I caught a cold on our 7th day out, so missed a lot of things to which I was really looking forward. The Rotterdam needs some facelifting in several areas. Accessible doorways in all venues would be a good start and getting rid of smoking in the casino would be another great approach!
Travel Advisor:  LynnDee King

Cruising

By: Marco Polo


Reviewed on: 09 Apr 2017

Excellent. The crew and staff are always available for you. The food, shows, movies were up to par.
Not Recommended

Madison

By: Madison


Reviewed on: 07 Apr 2017

This was our first time on the Rotterdam, it was a lot smaller to me than other HAL ships we have been on. It is an older ship and I thought it was in need of "remodeling" a general fix it up ship. We were on lower Prom (walking deck) and it took some time to get use to people walking pass our room and also using the lounge chairs outside the room with people walking by constantly. It seemed there needed a lot of places where the ship needed paint touch ups. The crew on board were great. Always wanting to help you out in any way. Smaller Theatre - smaller ship - entertainment lacking.

Life on Rotterdam

By: Betty Ann


Reviewed on: 07 May 2017

Very good--We saw the shows every night. The Rotterdam singers and dancers were excellent. We had very few sea days as we were in the Mediterranean. We took shore excursions every day so were always busy on those. The meals were very good and the rooms were kept clean. The Indonesian crew has a very good attitude and are friendly and helpful Have been well trained. The shore excursion staff had lectures explaining the excursions and the location director had fine presentations as well.
Travel Advisor:  Carol Terhune

Ship review

By: Maggie


Reviewed on: 26 Jul 2017

Had a positive experience on this line.
Travel Advisor:  Doug Caviness

Voyage of the Vikings

By: Ter


Reviewed on: 22 Sep 2017

The room stewards and wait staff were exceptional.
Travel Advisor:  Dan Twomey

Rotterdam

By: suzy


Reviewed on: 15 Sep 2017

good, good ports and itinerary
Travel Advisor:  Joe Lucero

Ship Review

By: 38Day Voyage


Reviewed on: 15 Sep 2017

We had many issues: Air conditioning not working the first week, Why offer a Navigation Wine package and not have the one wine available (Danzante Moscato) and the fact that the Head Wine Manager wouldn't come to our table is insulting. Toilet not working quite frequently, One day they didn't offer Red tender tickets for 4 & 5 star mariner's and we had to wait, Staff not very helpful when it came to getting on or off a tender, Staff don't get dinner orders correct, Issue with the show times, Found a bug in my salad in the Lido deck, Asked for a Panini during the Late-Night time but cook didn't know what it was, Lido deck severely leaked when it rained, No place to play Mahjong, Staff were more attentive and friendly on previous cruises, found Quality of Holland America cruises is going down from previous cruise, Excursion(s) cut short, Couch in state room is very uncomfortable, Saw certain rooms get information about new excursions coming available at specific ports but we didn't
Not Recommended

An Old Ship serving an old crowd

By: Jtsalley


Reviewed on: 17 Sep 2017

We knew that a 38-day voyage would attract mostly wealthy and retired. But were surprised when when 900 of the 1400 guests were four and five-star Mariners ...meaning very faithful Holland America Cruisers. Many had gone on this trip several times before and the average age was somewhere well over 75. Surprisingly there were not that many onboard activities established for such a prestigious clientele. everyone ate early and went to bed early, the ship even moved the Late Show to 9:30 because people thought 10 o'clock was too late. the ship also looked old and felt old leaky roofs in the dining area and dirty windows. Again surprising due to the clientele that they were serving. We do not feel that we got sufficient value for what this trip cost.

Viking cruise

By: Betty


Reviewed on: 16 Sep 2017

I like this ship because it isn't too large . Presently it could use some refurbishing but any problems are taken care of quickly. We had a comfortable cabin with no problems. The decor of the ship is nice . Crew and staff are accomodating and try to take care of your needs. Food was good. Enjoyable onboard shows. We particularly like the Band in the Explorer's longue and the BB King Blues club in the Crow's Nest. I enjoyed the duplicate bridge games and classes.
Travel Advisor:  Sharon Whiting

Very nice Ship - Excellent crew

By: ChinaDick


Reviewed on: 18 Sep 2017

We had a great trip on Voyage of the Vikings: Boston to Boston Aug-Sep 2017. We were very fortunate with the weather and got into all the scheduled ports of call except the very last one (Halifax, NS). The crew was excellent, although the cruise director was a bit inexperienced and sometimes a bit disorganized. The food was very good, and the entertainment generally quite good. The ship is a bit old, but well maintained, and the perfect size for cruising. The bigger new ships of Holland-America are too big and not as comfortable as ships like Amsterdam (our favorite) and Rotterdam.
Travel Advisor:  Sharon Whiting
Not Recommended

Ship Condition

By: Mary Lou


Reviewed on: 16 Sep 2017

There were leaks everywhere- Mold I am sure in my cabin-the windows were seldom washed and on and on The ship needs to be trashed!

Voyage of the vikings

By: Don


Reviewed on: 23 Sep 2017

Been on more than 20 HA cruises.......no need to say Anything more.
Travel Advisor:  Marje Henkel
Not Recommended

VOV Cruise 2017

By: VOV Traveler


Reviewed on: 16 Sep 2017

We enjoyed our time on the Rotterdam and this special long cruise. Service was excellent, but the ship is ready for a dry-dock renovation!

V V

By: Chief


Reviewed on: 16 Sep 2017

Very nice. We really enjoy the smaller ships rather than the mega boats.
Travel Advisor:  Teresa Skeim
Not Recommended

itinerary wonderful/Rotterdam disappointing

By: Jordan


Reviewed on: 16 Sep 2017

Unfortunately, the Rotterdam was disappointing. The food quality and presentation was poor. Any time dining really doesn't work if you show up between 1st and 2nd sitting. Showroom is inadequate for those who wish to attend at 8:00 pm, since most of the seats are taken or reserved (against ship's requests) by 7:15 pm. Nickel and diming is prevalent, although some freebies if you're 5 star. There is "sell, sell, sell" attitude with unnecessary announcements during the day of events already published in the daily program. Charging passengers $20.00 per person for a 2 mile shuttle bus ride in Dublin (and crew $7.00) is inexcusable. Charging for Wi-Fi: Sad scene in most ports seeing passengers and crew running off the ship to find wi-fi hot spots, and then gathered together in small area clutching their hand held electronics. Overall condition of the interior and exterior (lots of rust) of the ship is poor, probably needs weeks of dry dock. Positives: Itinerary & great crew attitude.

Voyage of the Vikings

By: Bob


Reviewed on: 16 Sep 2017

The ship is 20 years old and is showing its age, however the staff is very service oriented and works hard to provide you with a good time. The ship is mid-size which we prefer as opposed to the newer mega-ships.

voyage of the vikings

By: cookie


Reviewed on: 16 Sep 2017

very good- excellent service and food
Travel Advisor:  Carol Terhune

Transportation

By: Barb


Reviewed on: 15 Sep 2017

The Rotterdam is a perfect size. It can go into many ports other ships cannot. The lay out of the ship is great and easy to get around. My interior stateroom was very comfortable. All public areas are pleasant and good size. The crew were outstanding.
Travel Advisor:  Bridgett Quinn
Not Recommended

MS ROTTERDAM

By: crash


Reviewed on: 16 Sep 2017

SHIP NEEDS MAJOR UPGRADING. MANY ROOMS LEAKED,POOR CLIMATE CONTROL,DIRTY WINDOWS FOR WHOLE CRUISE(38) DAYS
Not Recommended

Less Than Anticipated

By: Eddie


Reviewed on: 21 Sep 2017

Entertainment, speakers, and itinerary were all excellent. However, the Rotterdam is in need of some maintenance. It's scheduled to go into dry dock soon, so hopefully those issues will be resolved.

Ship Review

By: Suz


Reviewed on: 30 Sep 2017

This was my 2nd cruise aboard the Rotterdam. I especially like the size and connivence of this ship. It is very easy to navigate the ship with the 3 elevator banks.
Travel Advisor:  Gayle Takashima

Ship

By: Shortie


Reviewed on: 10 Oct 2017

Good, did not experience many problems. Ship is starting to show it's age and could use an upgrade. One plug-in per stateroom is bit difficult in this day and age. Also was not impressed by the "tender" experience in Bar Harbor. Tenders were fine, but organization and communication about procedure was terrible.
Travel Advisor:  Sharon Whiting

Rotterdam canadian Cruise

By: tasha


Reviewed on: 05 Oct 2017

Liked the size of ship. Stayed in Neptune Suite and enjoyed amenities that went with it. Staff was excellent. Ship needs some TLC and is going into dry dock for 10 days. Shows not very good, and was surprised there was no "Captain's Night:
Travel Advisor:  Cindy Bown

Comfortable

By: Rattlesnake


Reviewed on: 28 Oct 2017

As a handicapped person, my recent cruise was pleasurable. The front office was very accommodating. The Lido staff was very helpful at mealtime.
Travel Advisor:  Sharon Whiting
Not Recommended

First cruise after dry dock

By: Bob


Reviewed on: 26 Nov 2017

. Do not be the first passengers after a dry dock. 1000 characters is not enough
Not Recommended

BB report

By: Broadway Baby


Reviewed on: 08 Jan 2018

The ship was in great shape after a 2015 refit, but the staff needs a refit or at least an attitude adjustment. Food and beverage really needs help. You had to ask for everything at least twice before it was finally accomplished. Daytime activities also need help. The two piano players were terrific!!!

HAL fan

By: Laura


Reviewed on: 14 Jan 2018

Holland America is my most frequent pick. Sometimes for the itinerary no one else offers. Sometimes for the value. Three times for specialty theme cruises. They never disappoint. They do most things well but with an ease a graciousness the other lines just never seem to duplicate. I tell friends that HAL has a soul. This cruise our cabin stewards were top notch, the food was good and the piano bar was excellent. The only thing that could have been better was the shows. The first one was great but the rest were misses.
Travel Advisor:  Donna Hall

My trip to the Caribbean

By: Jlm


Reviewed on: 15 Jan 2018

Good, peaceful, reflective, relaxing and enjoyed the time away from real life.
Travel Advisor:  Kathie Stallard

Cruise Ship

By: Jap g


Reviewed on: 24 Jan 2018

The staff was great. It is the smallest ship Iv,e ever been on and although it was nice I do prefer the larger ship.
Travel Advisor:  Michele Rando

MS Rotterdam

By: Larry


Reviewed on: 05 Feb 2018

Excellent. the Crew was great, food excellent, service tops. The Captain talked too long over the PA. It was a healthy ship except i caught the flu which showed uo as soon as I got home.
Travel Advisor:  Gayle Takashima

January 2018

By: Puffin


Reviewed on: 11 Feb 2018

FANTASTIC!! We love the ship and love HAL - we don't sail on any other cruise lines.
Travel Advisor:  Sandra Keeso-Hall

Older crowd

By: Anita


Reviewed on: 10 Feb 2018

Holland America is a great cruise line, but it's not for young people. It's a very relaxing day going cruise line.
Travel Advisor:  Paola Shaw
Not Recommended

Disapointed

By: termick


Reviewed on: 04 Mar 2018

We have sailed on several Holland America cruise ships and this was our first on the Rotterdam. I realize it is an older ship and we have sailed on other older Holland America ships which we have enjoyed but there were several things not to our liking on the Rotterdam. Having said this the experience will not stop us from enjoying another Holland America cruise just not on the Rotterdam until it is replaced.

New Rotterdam

By: Tim


Reviewed on: 04 Mar 2018

The refurbished Rotterdam is again a first rate ship.
Travel Advisor:  Sharon Whiting

Nice sized ship

By: Alan Hesdorffer


Reviewed on: 03 Mar 2018

We have said on the Rotterdam numerous times including the inaugural World Cruise in 1998
Travel Advisor:  Dan Twomey

Nice ship

By: Carole B


Reviewed on: 04 Mar 2018

Ship accommodation, i.e. cabin size, was great but it is an older ship and needs some technical improvements - specifically in the bathroom area (toilets). The new decorating was a pleasant improvement and as always, the service is great in both the cabins and dining room. Staff was always smiling and pleasant.
Travel Advisor:  Dan Twomey

winter escape

By: cruiser


Reviewed on: 12 Mar 2018

This was my fourth time on the ship. It was nice to find the same excellent staff at the Ocean Bar. The staff is always excellent. I was disappointed that parts of the ship were blocked off due to constant repairs and painting. I know it is an old ship that needs to be kept up, but since was recently in dry dock, perhaps these repairs could have been done there instead. They also closed all the shops and changed merchants and merchandise. That also could have been done during dry dock and not inconvenience passengers.
Travel Advisor:  LynnDee King

Fun ship, but large

By: Gail


Reviewed on: 18 Mar 2018

If you like big ships, you will love the Rotterdam. We prefer smaller ships, but still had a good time there. Good food. Good service. OK entertainment.
Travel Advisor:  Michelle Andersen

Perfect ship

By: Ancient Mariner


Reviewed on: 07 Apr 2018

I've sailed on the Rotterdam a couple times before, on much longer cruises. It's a real nice intimate ship that rides well for it's size. I noticed on this cruise, the on board activies were sorely lacking. Enjoyed such things as chipping & putting contests, newly wed game, shuffleboard contests, blackjack contests, etc before. None of that on this cruise. I've also noticed a dramatic decline in dress code, ie shorts & hats in the main dining room. I suppose that's what the newer, younger guests demand. Food & service still excell.
Travel Advisor:  Sharon Whiting

family cruise

By: ME Paulson


Reviewed on: 15 Apr 2018

We spent a week on the Rotterdam sailing with a family of ten. Food and service was great. We liked the smaller ship and it had been redecorated that fall. We like traveling on the HAL line.
Travel Advisor:  Bonnie Humble

Excellent ship, excellent trip!

By: Tim from New Jersey


Reviewed on: 21 Apr 2018

We booked a Neptune Suite (7025) on the April 8, 2018 sailing of the Rotterdam to the Western Caribbean. It was a terrific cruise for my wife and me! The food and service in the Rotterdam Dining Room were excellent. The Pinnacle Grill and Rudy's Sel de Mer were excellent and should not be missed. The ship is in very good condition and our suite had new furniture, soft furnishings, and new chairs and table on the large veranda. We enjoyed the ports, especially Guatemala and Roatan, which are both ports that are less visited by cruise ships. The entertainment was very good and the HAL staff were, as usual, great. Rotterdam offers a "traditional" cruise. It is refined and relaxing. I would not recommend it for children or young couples, but for anyone who likes good food, good service, and an uncrowded feeling while on a cruise, I would highly recommend the Rotterdam. The Neptune Suites are great as the are about 600 square feet, have the use of the Neptune Lounge and its amenities
Travel Advisor:  Brad Hatry
Not Recommended

Rotterdam ship conditions

By: Cruiser


Reviewed on: 01 Sep 2018

Unfortunately HAL has let this ship get into terrible condition. There were leaks on every floor as well as in the 4th floor dining room at the aft, the lido deck around the pool, many cabins and 1 near the Mirabella shop. They did a dry dock last year but mostly cosmetic and not the working condition of the ship. This is a real shame as the ship is great as far as the size and the great art work but so many travelers had leaks in their rooms and in the dining room at the aft you could smell mildew. What a shame this is to any of us who have traveled for years on this smaller and ship love them. The crew was fantastic as usual and the entertainment was wonderful as well as the dining.
Not Recommended

HAL VIKING CRUISE

By: Bob


Reviewed on: 09 Sep 2018

Ship old and staterooms in poor condition.

Rotterdam Voyage of the Vikings

By: Suzi


Reviewed on: 03 Sep 2018

As always, I loved the cruise. I really like the ship itself..the Rotterdam is extremely easy to get around. Next year the Voyage of the Vikings is on the Zuiderdam..I much bigger ship...no one I talked to is happy about the change. But we shall see how it goes.
Travel Advisor:  Gayle Takashima

the elegant Rotterdam

By: SF_Danner


Reviewed on: 02 Sep 2018

A smaller ship like the Rotterdam is better able to bring the journey to special places. The Rotterdam's crew goes to great lengths for service excellence and guest care.
Travel Advisor:  Dan Twomey

follow the Vikings

By: Grandma


Reviewed on: 11 Sep 2018

We spent six weeks on the ship. Everyone was very courteous and helpful. The pleasure was dimmed, somewhat, by the virus that caused constant , but that was not anyone's fault. We loved Barry from Boston on the piano and enjoyed the other entertainment as well.
Travel Advisor:  Joe Lucero

Daily activity

By: Barry


Reviewed on: 08 Sep 2018

When we were not in ports and on tours we spent time on ship in seminars covering many subjects. Lots of good entertainment at night after dinner. Great food at every meal.
Travel Advisor:  Matt Caplinger

34Days on the Rotterdam

By: Iowa Farmer


Reviewed on: 01 Sep 2018

I have seen some changes in cruising, some cutbacks were surprising. This ship is great for older cruisers. The staff was great, very hardworking. Entertainment was good, enjoyed the variety. Took long to get a handle on the norovirius. We liked our lanai room. Food was excellent, nice to have room service on port days. Shore excursions were handled well. Guest Services were pleasant and helpful. Disappointed in internet service and the shops.
Travel Advisor:  Diane Ritchey

Viking cruise

By: Dutch


Reviewed on: 01 Sep 2018

Rate it a C Grade
Travel Advisor:  Matt Caplinger

Great Ship

By: tad


Reviewed on: 14 Sep 2018

Great service done by the very friendly crew of the MS Rotterdam.
Travel Advisor:  Carol Terhune
Not Recommended

Canada New England Cruise

By: CliffB


Reviewed on: 07 Sep 2018

The ship is nice BUT is aging and seemed to have lots of maintenance issues......especially plumbing.

MS Rotterdam

By: Jim


Reviewed on: 14 Sep 2018

The MS Rotterdam is one of the older ships in the Holland America fleet and there are signs of wear-and-tear. The service and food were excellent. The entertainment on our fourteen day cruise was very repetative the second week. Embarkation and debarkation were well organized and efficient.
Travel Advisor:  Marilyn Bennett

Canada and New England

By: Patti


Reviewed on: 18 Sep 2018

Relaxing. We loved the food, the piano bar, and the facilities. The shows could have been better, though. We were on the second deck and had too much vibration a couple of nights and couldn't sleep. Otherwise, it was fine.
Travel Advisor:  Gay Johansen

A very successful cruise.

By: PADutchman


Reviewed on: 22 Sep 2018

If you are looking for zip-lines and surfing pools, look elsewhere. If you value an excellent crew, great food and entertainment this is a great ship. It's a 'right size' ship, large enough to be comfortable with lots of public space and small enough to be intimate. You get to know the staff and they get to know you. This is important to us. Our waiters know us and our preferences and go way beyond the norm in making sure that things are the way you like them. Your room steward will get to know your habits and are eager to make sure your needs are met in every way. HAL uses this ship on some extremely attractive itineraries. Our trip was 52 days on this cruise and we had a wonderful time.
Travel Advisor:  Gayle Takashima

Ship

By: chip


Reviewed on: 22 Sep 2018

Its OK but they need to improve food at the dinning room Need a NEW pastry chef and bread chef
Travel Advisor:  Karyn Farr

Good ship

By: Kirk


Reviewed on: 01 Oct 2018

Very friendly and professional staff. Happy with our cabin.
Travel Advisor:  Rachelle Sherman

Good service

By: Wolfgang


Reviewed on: 16 Oct 2018

Our room was always refreshed every day. The wait staff at the dinning rooms were very attentive.
Travel Advisor:  Dana Daza

Rotterdam

By: Sticks


Reviewed on: 20 Oct 2018

A good time was had. Excursions were wonderful, as usual.
Travel Advisor:  Alyse Cori

Aboard

By: Flyer


Reviewed on: 20 Oct 2018

The most memorable part of the cruise was the absolute friendliness and helpfulness of the crew. All the stops were great, though Sydney needs to “beef” up the sights. Saw it all in an hour.
Travel Advisor:  Cheryl Taylor

Canada cruise

By: Har


Reviewed on: 22 Oct 2018

Pleasant and engaging
Travel Advisor:  Deborah Pulliam

Holland New England trip

By: Nancy


Reviewed on: 05 Nov 2018

Excellent Service and Care!
Travel Advisor:  Deborah Pulliam

Cruise to New England and Canada

By: Bob the Bunter


Reviewed on: 20 Oct 2018

We boarded the ship in Boston and there were enough porters to carry our bags to the cabin. Going thru the lines took only 30 minutes and we headed to the Lido deck for a nice brunch. After walking around the ship, it was time to unpack and then go to the muster drill. The ship was very clean and the mattress was firm and water pressure was excellent. There was a tub and shower, and a small sofa. The TV screen was small and channels were limited, but there was a DVD player. The tender service in Bar Harbor was well-organized and fast. During the evenings there were 2 shows with singers and dancers and a 4-piece band. There were also 2 comedians and daily movies which were average. Buffett breakfasts were very good with many choices and high- quality food. We usually ate a light lunch in the ports and you could sign up for tours online or after landing depending on the weather. It was cool and partly cloudy for 5 out of 7 days, so it may be better to go in Sept.
Travel Advisor:  Janine Magnuson

no title

By: Ruzena


Reviewed on: 21 Oct 2018

My time on Rotterdam was good
Travel Advisor:  Nathalie Liu

A Pleasant Voyage Along the St. Lawrence

By: Traveling Teacher


Reviewed on: 02 Nov 2018

Thanks to our travel agent, we novice cruisers learned an important lesson: always book a stateroom on the promenade deck! What a lovely way to expand your 'living space.'
Travel Advisor:  Kate Winslow

From Snow to Hot Days in One Trip

By: Cathy


Reviewed on: 03 Nov 2018

We enjoyed the Rotterdam. The crew were all personable and friendly. There was a happy hour deal in two bars each day at 4:00. The Pinnacle Grill and Canneletto specialty restaurants presented fabulous food! Our cabin had plentiful storage space.
Travel Advisor:  Diane Ritchey

Cruise on October 13, 2018

By: Mother Trucker


Reviewed on: 19 Nov 2018

We enjoyed our cruise very much.
Travel Advisor:  Gayle Takashima
Not Recommended

Rotterdam cruise October 2018

By: Susan


Reviewed on: 04 Nov 2018

Crow's Nest was closed for a Private Party during the sailaway narration on the St. Lawrence given by an Exc member on 1 side AFTER everyone had taken a seat during Happy Hour. There was no where for that side to go, so everyone had to leave. It was also completely closed for H H one day and everyone was instructed to go to the Ocean Bar for Happy Hour. The fish, including the shrimp, at dinner , other than the salmon, was poor quality and/or not cooked to the standards we have come to expect from HAL. Having different fish at dinner is a big deal for me so I was disappointed for 14 days. The Shrimp a la Diabla is supposed to have a sauce; this had cayenne pepper dusted on it; and it was horrible. One night the sole was coated with egg & a sweet pancake batter. Terrible. It never got better. 2 Mariner's Luncheons were held & the "choices" were Venison Stew or Cod. The fish at our luncheon was inedible & we heard the same from others in the second group. Insulting.

Rotterdam was a great ship

By: TIMM


Reviewed on: 02 Nov 2018

It wasnt perfect but close. We love this sized ship. Lots of activities...entertain was above par. I though food was good...wife thought it was a bit fussy. Lots of sauces. She had some tough meat. But staff was amazing. Cruise director a little stiff
Travel Advisor:  Teresa Skeim

Rotterdam

By: Bill Ricketts


Reviewed on: 10 Nov 2018

Staff was great we really enjoyed trip
Travel Advisor:  LynnDee King

Holland Cruise Rotterdam

By: John


Reviewed on: 09 Dec 2018

Very good excursions. All ship personnel were helpful and friendly. Great breakfast. Pinnacle Grill was the best food we had eaten for years. (Will worth the $35.00 charge.) we were on the Rotterdam
Travel Advisor:  Linda Allen-Speer
Not Recommended

Rotterdam

By: John


Reviewed on: 17 Jan 2019

It needs massive refurbishing.

Beautiful Ship

By: jj


Reviewed on: 08 Feb 2019

This ship was beautifully appointed...furnishings and art pieces, etc. The food in the main dining room was really special and the service was among the best we have had. The entertainment was also very special. We went to all the shows!
Travel Advisor:  Peggy Sue Taylor

Rotterdam—Caribbean

By: GT


Reviewed on: 16 Feb 2019

We enjoyed 3 relaxing weeks in the Caribbean. Our cabin stewards were attentive and responsive. The meals in the dining room were delicious, varied, beautifully served.
Travel Advisor:  Julie Garcia

Caribbean West

By: Jarvis


Reviewed on: 23 Feb 2019

Quite enjoyable, even though fog held us in Tampa Bay and eliminated the visit to Key West. The other three ports are not that interesting, and the ship is showing its age in subtle ways. Nonetheless, a fine voyage and crew.
Travel Advisor:  Joe Lucero

Clean-friendly-good size

By: Bubbles


Reviewed on: 04 Mar 2019

Nice people-great staff-plenty of bars-variety of places to eat
Travel Advisor:  Frances Sarrett

very nice cruise

By: s


Reviewed on: 02 Apr 2019

One of the nicest cruises we've been on
Travel Advisor:  Alan Abelson
Not Recommended

Needs serious refitting

By: sadbramer


Reviewed on: 02 Apr 2019

While the crew and staff were excellent, the ship itself needs serious work. We were in a fully accessible Lanai Room in which the Lanai Doors didn't lock, nor close, nor open effectively. It was a known issue when we boarded the ship because there was, already in our stateroom, an in-house made block of wood to put inside the sill of the Lanai Door in order to keep it closed and that others from the outside could not gain entrance. We were recompensed, but the fact is that the rooms should not be sold as Lanai Rooms until they are fixed. There were many other issues that didn't impact us directly, but that we heard from other passengers, as to no hot water, no cold water, flooding in a room, etc. Those things being said, we are still in love with HAL and have booked another cruise for next year on the same ship. We have been assured that by the time we sail, she will have been into dry-dock and all problems addressed.

Caribbean

By: Jan


Reviewed on: 08 Apr 2019

We enjoyed every day of our 21 day cruise
Travel Advisor:  Betty Shukster

MS Rotterdam

By: Chuck M


Reviewed on: 05 Apr 2019

Very Relaxing ! With less people onboard, the overall service was very good ! The staff on the ship was very polite and very accommodating ! The ship was also VERY clean and well maintained.
Travel Advisor:  Sharon Whiting