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Reviews and Recommendations for Oosterdam
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By: delightful Ms. D
Reviewed on: 18 Sep 2013
The ship was lovely. The service impeccable. The food over the top. All staff went out of their way to make you feel comfortable. Entertainment, mediocre except for Leo, the illusionist and David the chef. Oh, I almost forgot, the staff's show.
Travel Advisor: Tom Derichs
By: Sally and Leo
Reviewed on: 24 Nov 2013
Cruise was great. A little shaky at dinner time the first 2 nights but then everything smoothed out for the rest of the trip. The $99. they offered on Thurs. at the Spa was awesome. So glad to have taken "the deal". For Grace, she is a super travel agent. Love booking through her as she goes over and beyond to make sure she gets the best for her clients.
By: Mel & Helen
Reviewed on: 24 Jun 2014
We cruised from Seward, AK to Vancouver for our anniversary. This was our first cruise and it won't be our last with Holland America. The food & service was outstanding. It was close to perfect. Thank you Holland America.
Reviewed on: 25 Jun 2014
Very clean, great food, pleasant helpful staff
Reviewed on: 28 Jul 2014
Holland America did an excellent job of coordinating the excursions and the land portion of the trip.
Travel Advisor: Sherrie Coffey
Reviewed on: 13 Aug 2014
While we had a great time on our cruise, we had a problem with a tour. While we paid for a transfer we were not provided one. Even though our ticket said "transfer included" we were told while in line for the tour that the transfer was only for Holland America hotels. We asked for a refund for the transfer and the Holland America employee said we would receive one in 2-3 days, we not only did not receive our refund, they are now denying that we even paid for one. Bad customer service, HAL! I would never recommend your lines just for that one issue. If you're not going to stand behind what you sell, I cannot recommend you.
Wonderful service from all personel
Reviewed on: 09 Aug 2014
We had a wonderful experience on our first cruise. The ship was clean and fresh. Our stateroom was spacious and very functional. The food was good and plentiful. Especially liked the Crows Nest on the 10th deck. All the personel were very friendly and helpful.
Travel Advisor: Ginny Mabry
A good way to see Alaska's highlights
Reviewed on: 01 Sep 2014
Although scheduling the land portion of the trip first is a little more hectic, it allows one to wind down before returning home. It also makes for a shorter flight home. All of the excursions were interesting but the Jet Boat Safari in Denali, the helicopter glacier landing in Juneau and snorkeling in Ketchikan were especially memorable. Sea kayaking and the Portage Glacier cruise were cancelled due to high winds rain and cold weather. The Haines Adventure hike was not very interesting since the guide was not very well informed. Haines, in general, was not an interesting stop. If I ever return to Alaska I probably will not cruise again since I did not find much that interested me on the ship between ports. The fourteen hour layover in Vancouver was a bit long, an earlier flight would have been better. On the whole, the trip was enjoyable, but I was surprised how expensive meals were off the ship.
Travel Advisor: Judy Fishburn
Reviewed on: 24 Jan 2015
FIND THEY CHARGE FOR EVERYTHING...EXAMPLE...WATER....WHY NOT ADD $ 2 FARE RATHER THAN THESE INCIDENTALS....NOT AWARE WE WERE BEING CHARGED DAILY TIP 4 STAFF...THEN XPECTED 2 LV TIP ON FIAL NITE!! THESE PAST CRUISES HV CONFIRMED MY OBSERVATIONS THAT HOLLAND AMERICA DESPERATLY NEEDS TO "SPRUCE" UP THEIR DECOR.....WHEN I TALK TO OTHERS THEY RAVE BOUT AMMENITIES N DECOR OF THE CRUISE LINES THEY USED.....THINGS LIKE COMPUTER CLASSES...OVERBOOKED...NO ROOM ETC
Reviewed on: 12 Mar 2015
Great as always
Travel Advisor: Lesley Buck
Reviewed on: 13 Apr 2015
We loved the ship. The service was fabulous and our stateroom, a vista suite was spacious and comfortable.
Travel Advisor: Laura Morrissette Clark
comfotable & well maintained
Reviewed on: 25 May 2015
Excellent service by the staff. Friendly and encompassed all needs. Only downside was somewhat repitious meals on the first cruise. More varied after leaving Sydney.
Travel Advisor: Jackie Matthews
Reviewed on: 27 Jun 2015
The people on the Oosterdam were wonderful. Our room was always well maintained, and the service in the restaurants was first rate. The shows that we attended were excellent.
Travel Advisor: Jim Buckley, CTA
The food is fantastic!
By: Kansas Mom
Reviewed on: 30 Jun 2015
This is our second cruise on the Oosterdam. The staff is friendly and courteous, the ship always sparkling clean. We had very smooth water and great weather.
Travel Advisor: Dana Daza
Practically perfect in every way
By: S & S Weebs
Reviewed on: 06 Jul 2015
Our cruise aboard Holland America's Oosterdam was like Mary Poppins: Practically perfect in every way. The staff was friendly and efficient and really seemed to enjoy working with the guests. The food, accommodations, and entertainment were top notch.. We would highly recommend traveling with Holland America. They are professional, efficient, and always helpful along the way. The cruise exceeded our expectations!
Great ship, loved it
By: Dreama & Lee (Mimi & Granddaddy)
Reviewed on: 10 Jul 2015
The Oosterdam was all we could have hoped for. The staff and crew were top-notch in all respects. Accommodations were fine, and the food was excellent. We particularly enjoyed some of the music offerings - especially Adagio in the Explorer Lounge, and Jimmy Maddox in the Piano Lounge. All the crew were very attentive to our four grandchildren, ages 8 to 12, and did a lot to jolly them along and keep them entertained. It pleased them enormously, and gratified us. The Neptune Lounge concierge staff, Stephanie and Roxy, were particularly friendly and helpful - including helping to find a lost pair of gloves! Our cabin stewards, Rizal and Noyon, provided first-class service. The dining stewards were superb, and Olga, the wine steward, gave very attentive and gracious service.
Travel Advisor: Jeremy Hall
Reviewed on: 29 Sep 2015
Food was excellent in all restaurants. Service in both Vista and Pinnacle was superb. Service by our stewards was also very good.
Travel Advisor: Nancy Cutter
Reviewed on: 29 Sep 2015
The service and amenities of the Oosterdam were generally good. An older ship but well maintained. The entertainment on their Alaska cruise catered to the older crowd which was natural given the audience but there were other placed to escape to. The food was OK however only the Signature Restaurants rate praise where the other dining options were pedestrian. Staff and shore excursions were great and well organized.
Travel Advisor: Maria Karmiris
Expect to be pampered
Reviewed on: 02 Oct 2015
A luxury cruise indeed. Most enjoyable.
Travel Advisor: Sandie Harman
Reviewed on: 12 Nov 2015
We have not been on an HAL ship newer than the Amsterdam so this was our first experience with a Vista class ship. There were problems with the cabin that were built into the design. No ventilation in the bathroom, there was far less storage space, particularly drawers and the space between the foot of the bed and the wall was too narrow. My wife's wheelchair is smaller than a standard wheelchair and it was only with "careful driving" that it could be guided through that space without scraping the wall or pulling the bedding off. The scrapes on the wall showed what others had done!
By: Joe H
Reviewed on: 17 Sep 2017
The service was excellent and the food was all great.
Reviewed on: 11 Nov 2015
The Oosterdam was a nice ship overall, with no feeling of being crowded. It was very nicely decorated, but the cabin was smaller than the cabin on the Noordam at the same price and same itinerary, that I took last February. The food in the Pinnacle Grill was excellent as usual. the food in the Vista Dining room was trying to be elegant, but not making it every day. The itinerary is an excellent cross section of the islands and we enjoyed walking around each town. The staff was excellent as usual. I would recommend this cruise to anyone .
Travel Advisor: Chris Chrystal
Still good but starting to lose focus
Reviewed on: 07 Jan 2016
On this trip I became a 3 star which I was excited about but after this trip, not so sure I will hit 4.Maybe I will make 100 sail days. There were differences from my past sailings & not so much for the better. Maybe just this ship so I will not count Holland out completely, but I do have my travel agent searching for a smaller line or at list one that does not put a price on everything you do. It was noticeable there was a staff cut back in the food / beverage side for sure & some in the hotel side. I did not feel the cabin was taken care of as much as in the past & in the dining areas we had to search out the servers for assistance, especially the beverage service personnel. I was very, very disappointed with both of the afternoon teas we attended, Indonesion & Dutch High. There was so much confusion & poor service that we chose not to attend anymore. It was like this was the first time anyone ever did this & the food was not very good. Hoping for better next time with Koningsdam.
wonderful service by crew members
Reviewed on: 30 Dec 2015
The crew was so friendly and accomodating that they always brightened my day. Having breakfast in my room was always prompt and tasty. The Lido Restaurant was fun to eat in with a wide variety of food and delicious pastries. The larger restaurants always had great food. The ship was constantly be cleaned, vacuumed plus the outside of the ship was washed down while we were in a port.
Captain runs a good ship.
Reviewed on: 15 Jan 2016
I was impressed by the service and mostly pleasant staff. During the holiday cruises we have sometimes experienced lax service. The bar staff on the lido could have been more attentive. Otherwise the staff and crew did a good job.
Reviewed on: 25 Feb 2016
Good ship, well maintained. Staff was great as always
Travel Advisor: Deanna Sutherland - Rigby
I would not call it a wonderful vacation but a nice change.
Reviewed on: 10 Mar 2016
I thought the service and the food wasn't as good as the last time I sailed on Holland America. However there were a few very nice meals. I was also disappointed that there seemed to be no organization for a bridge game or any other card games. The shows in the evening were good, sometimes a little too loud however. Overall, I will give it a fair rating.
Travel Advisor: Michael Kempinski
Couldn't be better
Reviewed on: 16 Mar 2016
We loved every aspect of our cruise. Our eyes were on overload everyday with all the beautiful sights we saw. The aquamarine water was the highlight for us. Then came food, service, staff friendliness, entertainment, cleanliness, and overall relaxation.
Older Ship but Great Staff
By: C&J Victoria
Reviewed on: 10 Jun 2016
The ship was a bit on the older side (especially the decor) but the staff were superb and the food was excellent. We loved the ports we went to and although there was not much in the way of entertainment on board, we took a cruise for the ports, not entertainment so we were happy. The room was a good size, bed was comfortable and there was generous closet space. The amenities on board suited us and we would try Holland America again.
Travel Advisor: Coleen Noble
Truly Memorable Trip
Reviewed on: 10 Nov 2016
Our recent cruise aboard the Oosterdam was excellent. We enjoyed the ship, the entertainment, the food, and the excellent room steward service. We had a balcony and were on a 12 day cruise. The stops were great in Spain, France, Italy, Monte Carlo, and Gibraltor. Started in Barcelona and ended in Rome. We have been on many cruises, with various lines, and would say this was one of the best cruise experiences we have enjoyed. Will be back to Holland America soon! Thank you for a wonderful vacation. ,
Travel Advisor: Janice O'Neil
Holland America Caribbean cruise
Reviewed on: 07 Feb 2017
Lacked Guest speakers. Entertainment was good. Food good but not up to usual standards. Dinning service was good. Room stewards were excelent.
Travel Advisor: Janet Brereton
Had to cancel last minute
Reviewed on: 02 Feb 2017
We did not make it but our friends said it was great
Travel Advisor: Cuca Bloom
Holland America Carib Cruise
By: John G
Reviewed on: 23 Feb 2017
First time on HAL. Excellent experience - staff, food, entertainment. And king size beds!!
Travel Advisor: Carlo Hilliard
Furniture in the room was in great need of an update!
Reviewed on: 24 Feb 2017
Good. Didn't like having to pay for bottled water, especially when going off on an excursion.
signs of lesser quality
Reviewed on: 02 Mar 2017
It seems on this trip there were signs of cutting back . Food and service by the cabin staff were not as good as past cruises. We had not been on Holland America for a few years , so maybe it is a sign of the times. Our Neptune suite and the Neptune Lounge and staff were however great as usual.
By: 1st time on Holland America
Reviewed on: 01 Mar 2017
The first night for dinner with open seating our reservations were incorrect which resulted in a delay in being seated. The ship was smaller than expected. The crew were always friendly but the ship was "tired". When I cruise again it will be back to Celebrity.
Reviewed on: 04 Mar 2017
Lots to do. Excellent food and activities. Very clean and the staff is the best.
Travel Advisor: Carol Terhune
Feb 17, 2017.
By: Larry Saphier
Reviewed on: 02 Mar 2017
Other than too much time pushing wine and spirits and little contact between the officers and cruise crew [which was notable on previous cruises] the cruise was excellent. Great food and service in the dining room and Lido.Excellent room attendants also. Very responsive to needs and requests.
Cruising the Gulf of Mexico
Reviewed on: 06 Mar 2017
Very relaxing. Clean and modern stateroom. Good food, nicely presented. Enjoyed the very limited smoking status of the ship.
By: Wild Bill
Reviewed on: 02 Mar 2017
Most always very pleasant...suite the only way to go..
Reviewed on: 11 Apr 2017
We had a great time, however, was not to happy with some of the changes they had made to upgrad the ship. Missed the old Explorers lounch. Lincoln Center Stage was not what we expected. The area where the group played was to confined and the music really did not sound good. When the played on the Mainstage it was great. We had been on the Oosterdam 6 years ago.
HAL southern caribbean trip.
Reviewed on: 07 Apr 2017
Holland America was good line. First time o HAL. They had a lot of nice classy touches and staff was very friendly and good.
Oosterdam had PROBLEMS! May be fixed???
Reviewed on: 12 Apr 2017
The people are great. The ship is fine. The plumbing on deck 4 had a BAD problem which did not get fixed - apparently about 40 cabins were affected. Erratic hot water - usually luke warm to cold. Toilet flushing problems. We were given $1000 credit (cash not voucher), a bottle of wine, 2 dinners for 2 at the Pinnacle, chocolates and numerous apologies. In addition we were moved to a very nice suite (6117) for the last 5 days. However we would have preferred our original cabin 4178 to have been usable. Otherwise the Oosterdam is a typical HAL ship. We missed one port - the captain said that our berth was given to another ship - he was mad - Costa Maya. Apparently we had a reservation at a specific dock but another ship got there first and the port authorities gave the space to them - probably a bigger ship?? Overall we think we were treated fairly and we will continue with HAL. We recommend Oosterdam provided you check that the plumbing problem has been fix
Travel Advisor: Diane Ritchey
Reviewed on: 05 May 2017
All of the personnel are pleasant and are very good at their jobs.
Great cruise line
Reviewed on: 07 May 2017
This ship, as well as all the Holland America ships we have traveled on, are impeccably clean. The layout of the ship makes sense. The decor is elegant. The food is always so good, we never get tired of it even on long cruises. The service is outstanding on every level.
By: Happy Cruiser
Reviewed on: 11 May 2017
We enjoyed our 23 days aboard the Oosterdam! I appreciated the size of the ship -- less than 1900 passengers and it wasn't so large that I felt lost. If and when I cruise again, I will choose this or another Holland America ship similar to this one. I can't say enough about the staff on the ship -- from our cabin to the dining room to the spa to any staff we encountered in the hallways -- everyone was extremely polite and friendly. All made us feel happy to be there. We absolutely loved -- and enjoyed -- our wait staff in the Vista dining room -- Gusti, the host; Neal, our wine assistant; and especially our two waiters, Barnabas Sinda and Fahrudy Lukman Arif. What a team! I celebrated my 77th birthday on the ship. Barnabas and Rudy learned of it and made it so very special for me. I couldn't be with my family but these two young men gave me wonderful memories to bring home! I will always remember that night!
canal and alaska
Reviewed on: 19 May 2017
awesome I chose that cruise not only for the destination, but because of the BBC , the NASA scientist was a bonus.
Travel Advisor: Kathy Broderick
Reviewed on: 27 May 2017
Staff was unbelievably attentive, friendly and polite. Ship was beautiful.
Reviewed on: 29 Aug 2017
Staff very friendly and helpful.
Girlfriend Alaska Cruise 30 years later
Reviewed on: 08 Sep 2017
30 years after our 1st cruise, 2 girlfriends take off on an experience aboard the HAL Oosterdam Alaskan Cruise. We were truly sailing in style-an upgraded Neptune Suite, use of the Neptune Lounge and Pinnacle Grill. The amenities were overwhelming and Marge and Riz were so extremely helpful and nice in the Neptune Lounge-any question or request you had, they took care of with grace. Arlin in the Pinnacle Grill was a delight to talk to and get to know. She truly loves what she's doing and we wanted to take her home with us! All the staff in the Pinnacle were fun, nice and made meals extra special. After 13 cruises, we actually made a deposit on another cruise next year. We booked the Neptune Suite to be able to enjoy all the extras!! This experience truly made the trip more memorable and easier. Former cruises have rarely been this relaxing. HAL is one of our favorite companies and we've had all ranges of trips from bad to good. This was the icing on the cake!
By: Batter Up
Reviewed on: 11 Sep 2017
Cruise was everything I expected. Service was great in all aspects. Juneau was great and whale quest and Mendenhall Glacier were great side trips. Sitka was disappointing, there was not hardly any shops to visit but I heard that the wilderness trips were good. Hubbard Glacier was great. Ketchikan was great and the lumberjack show was really good. Nice shops and local pub. Victoria would have been better if docked earlier in the day, didn't really get to see the city. A friend in our group fell do to a piece of metal sticking out, medical team did a good job but when she asked for a copy of her medical records and security records they said she would have to contact corporate but didn't give her any contact information for corporate. This is not right.
Travel Advisor: Patty Perry
Alaskan Cruise - Relaxing and Exciting
Reviewed on: 10 Sep 2017
The Holland America Oosterdam was a perfect ship for our Alaskan Cruise. The staff and crew were friendly, attentivel and informative. We stayed in a Neptune Suite - - our first ever - - and it was spectacular. The room was spacious, with a king bed, full bathroom (tub, separate shower and double vanities), lots of closets, drawers and a coffee/espresso machine in the room! We spent relaxing moments on the balcony with views that can only be described magnificent. To top everything off, we had access to the Neptune Lounge and Concierge --a very nice perk. Dinners in the main dining area were elegant and delicious. Our wait staff gave perfect recommendations and remembered our preferences after the first night. With its many peaceful nooks throughout the ship, as well as exciting activities, games, shows and excursions, the Oosterdam is a ship for all types of cruisers. From booking to debarkation this cruise was memorable in all the good ways. Can’t wait to return.
Westerdam was better
Reviewed on: 06 Oct 2017
It was ok. I would have preferred more time at the port stops.
Eating our way thru Alaska
Reviewed on: 06 Oct 2017
Awesome time visiting the glaciers, villages and salmon hatcheries. The entertainment and activities were great but didn't compare to the outstanding service we received by all the crew members. Our wait staff and wine stewards were just wonderful. It made the trip sooo much fun.
Lack of perks
Reviewed on: 22 Oct 2017
I have almost 430 days on board HollandAmerica . And what do I get... free laundry and the discount in the pinnacle grill. It is a little insulting . What about an upgrade to a veranda cabin ? Even though I'm never in the cabin it's the thought or the effort that counts for that upgrade !! Crystal and Seaborn on which I have traveled, certainly after 430 days would give me something more than free laundry. I am a little familiar with their programs.
Reviewed on: 14 Nov 2017
our time was great We really appreciated the fact that there is no longer smoking permitted on the balconies. Makes it so much nicer and we can enjoy using our balconies
Travel Advisor: Gary Cossin
Reviewed on: 17 Nov 2017
The Oosterdam is a great ship. Our cabin was nice and the food was excellent.
Travel Advisor: Abby Lagman
Holland America Oosterdam
By: I've been traveling
Reviewed on: 16 Dec 2017
Disappointing. Furniture showing wear. Thanksgiving Holiday not special. Would never cruise at this time. Previously they made it really special. Itinerary from Ft. Lauderdale disappointing. Nicaragua, Costa Rica, Cabo San Lucas, Guatemala not my favorites. Been through the Panama Canal several times. If you've never done it try the San Diego to Florida with stops in the Caribbean--Cozumel, Panama etc. Dining room and room service excellent. Food just OK. Shows and entertainment excellent. Never heard back from HAL on problems.
By: Abe & John
Reviewed on: 08 Dec 2017
Very enjoyable, the staff was very attentive, personable. The personnel that we dealt with frequently remembered are names, preferences. Our cabin stewards wonderful, as were our servers in the dinning room, our favorite bartender and the staff on the Lido Deck. The only thing that we were sort disappointed in was the Tropical Rain Forest Aerial Tram, we only saw a couple of birds and one iguana. The naturalist was very knowledgeable and explained the types of birds and animals that live. The medical plant garden and the butterfly garden were very interesting.
Travel Advisor: Karan Cowden-Cave
Hawaii bt OIcean
Reviewed on: 28 Dec 2017
It was great It was great -- It was great!
Wonderful cruise on Oosterdam
Reviewed on: 04 Jan 2018
Our time on the Oosterdam was wonderful. We did the 18 day round trip San Diego to Hawaii and didn't have to fly which was great. Stayed in a Neptune Suite and very much enjoyed the lounge and the laundry perks. Food was all delicious wherever we ate, Dining room, Pinnacle Grill and the Sal de Mer. We thought it was as good as food we had on Seabourn and Regent. Didn't do any shows so cannot comment on that. Did a vow renewal for our 48th anniversary which was lovely and where able to spend considerable time with the captain and cruise director. Also had dinner with the captain 1 night. All staff took great care of us and from day 1 you could tell this was a very happy ship. We loved it so much we are booked on the Oosterdam again next October.
Reviewed on: 10 Jan 2018
Too many unsupervised children. Parents let them run wild.
Reviewed on: 06 Jan 2018
We really enjoyed the ship, food, and entertainment. Extra bonus - Santa made an appearance on the ship and our kids loved it.
Travel Advisor: Sandra Staples
Reviewed on: 10 Jan 2018
Unbelievable fun with 10 people of different ages.
Oosterddam is a great ship
Reviewed on: 10 Jan 2018
I was surprised with the Oosterdam since it is much different than other Holland America ships. It is a relative new ship and has many improvements over other Holland America ships. I greatly enjoyed my cruise on the Oosterdam.
Reviewed on: 09 Jan 2018
The Oosterdam is great; remodeled the public areas last year and they are very nice. Staterooms can use some updating, although the large flat-screen TV's are a nice touch. Food was excellent, they could use a few more attendants in the lido & pool areas. Some enforcement of "adults only" in the "adults only" pool would have been nice. Entertainment was excellent, I especially enjoyed the dual piano players next to the casino.
Travel Advisor: Jay Johnson
SD-SD CRUISE JAN 3-10
Reviewed on: 17 Jan 2018
Stayed most of the time in our suite. The rest of ship was poorly cleaned and maintained
Reviewed on: 20 Jan 2018
Food was excellent; room service excellent; all staff very friendly and welcoming. We were on the Navigation level under the dining room and pool area.....constant movement of chairs and tables, even into the night made it difficult to sleep sometimes. Ship generally in good condition. Some carpeting was worn at the edges.
Travel Advisor: Martina Peladeau
Mexican riviera & Hawaii
Reviewed on: 14 Feb 2018
perfect.....we had a terrific time. We were in cabin 4077. The service was excellent. Dining room waiter, Kadek was great. The Lido waiters and their contagious smile three were our favourite. PUTU, PUTPUT,ANGGIE. also a very good experience in the medical center. The lady Doctor took time to talk to me, a new explain all the medical terms. Thank you
now my favorite ship
Reviewed on: 17 Feb 2018
Exceptional! The most attentive staff that focuses on detail, professionalism and the care of their passengers. From the room stewards to the Dining staff a friendly hand extended to assist you in detail and assistance. The entertainment was the best so that you could experience something new each night. The decor was great and would gladly plan another trip on the Oosterdam
Over crowded and a decline in service More like Carnival than HA
Reviewed on: 10 Feb 2018
The ship’s public areas are too small for the number of passengers You were always in a long line. You could never find a table in the Lido and the food there was terrible. The food in the diningroom was excellent except for the desserts which were inedible. The staff was excellent. HA has cut back on traditional buffets and no ice sculptures. Also they have started to nickle and dime you for things. Since the new president has taken over, the era of gracious cruising is a thing of the past.
Best Holland Ship
Reviewed on: 11 Feb 2018
This is the best Holland Ship that we have sailed on
Reviewed on: 21 Feb 2018
Excellent, we were with a family of 8 and everybody had a great time.
Travel Advisor: Diane Silletta
Reviewed on: 01 Mar 2018
Great time was had by all
Not what I have come to expect from Holland America
Reviewed on: 25 Feb 2018
I don't know if it was the ship, the passengers or just the time of year, but the trip seemed unexciting. The crew did their jobs but not with any flair or joy. If you talked with the people, they seemed to enjoy the interaction but did not go out of their way to engage. Not a lot of people went to the shows or entertainment. I am use to a lot of laughter on the cruises and excursions and there was very little. Maybe it is just the change in society, but it was disappointing.
Deja Vue All Over Again
Reviewed on: 11 Mar 2018
This was my third cruise on Holland America and second to Mexico. The other cruise was on the Westerdam, the sister ship of the Oosterdam. I was surprised at the decor and the condition of the ship seemed superior to the Westerdam at least to me. The crew is amazing as always. I believe you can be confident in Holland America cruises and receive great value for your money.
Travel Advisor: Maureen Roemmick
Panama Canal cruise
Reviewed on: 26 Mar 2018
It’s a beautiful ship! The crew is fantastic! We had a few issues that we reported to the front desk. No feedback from them yet.
best suites of the fleet
Reviewed on: 25 Mar 2018
The suites on these older ships are so much better than the newer ones - e.g. Koningsdam. The new ships have taken off a lot of the floor space in the bedroom and the bathroom so it was great to be back to the older version. The food and service were great aboard but the entertainment was extremely poor - comedians who weren't funny and singers who couldn't sing and acts that didn't know what they were doing.
Panama Canal Cruise
Reviewed on: 06 Apr 2018
Very knowledgeable guest lecturer provided excellent background on the Panama Canal. There was a good selection of shore excursions and the ones we took were well worth the value. Food was outstanding. The only drawback was the room was always hot. We were provided a fan which helped.
Travel Advisor: Liz Nixon
Reviewed on: 26 Mar 2018
Good sized ship. It was going into drydock right after our voyage for needed repairs. The crew was exceptionally friendly, food good and it was easy to get around.
Travel Advisor: Rebecca Bliefernich
Reviewed on: 29 May 2018
Fantastic! Food was good. Entertainment was great!
Reviewed on: 20 Jul 2018
Great ports, fantastic crew, we had a wonderful time!
12 Day Mediterranean Cruise
By: Kelly Piva
Reviewed on: 08 Aug 2018
We more than enjoyed this cruise! We spent 10 days on the Westerdam in the Mediterranean last year and loved it so much we did 12 days this year. The ports were all amazing and did not disappoint. The ship was just as lovely as the Westerdam and there was never a dull moment....we enjoyed all the amenities including the pools, casino, entertainment and activities. The food was incredible wherever we ate, we enjoyed the dining room, Pinnacle Grill, Dive-In and the salad bar. We had a Signature Suite which was roomy for three of us...the room stewards spoiled us daily and we wanted for nothing. We will definitely cruise again with Holland America!
Travel Advisor: Michelle Campbell
Reviewed on: 14 Sep 2018
This was our second HA cruise. We really enjoyed the ship. While it may not be as glamorous as some of the newer ships, it is very comfortable, clean and the staff is exceptional. We especially liked that is was a mid size ship and we never felt overwhelmed with crowds. The Veranda suite was great and the weather allowed us to be outside as much as we desired. The entertainment was great and the food was very good.
Travel Advisor: Bridgett Quinn
trip to adriatic
Reviewed on: 18 Sep 2018
voyage was pleasant; service was good; food was adequate
Travel Advisor: Susan Dischner
the ship needs rehab
Reviewed on: 17 Sep 2018
The crew was great and the ship was clean. however there were panes of broken glass in some public rooms. all elevators had torn and scarred walls. Our cabin had a piece of baseboard masking taped together. Our door to go out on the balcony had a plate loose. Holland America says there will be wheelchairs available for embarkation and debarkation and there were none to help board the ship and 1 in evidence to leave.
Reviewed on: 10 Oct 2018
Our cruise was a very memorable experience. We were treated very well in the dining room, enjoyed hearing the EXC talks as well as enjoyed the evenings entertainment.
Travel Advisor: Sue Pechtel
By: Happy Traveler
Reviewed on: 22 Oct 2018
We had a great time on our cruise of the Greek Isles. We enjoyed everything the Oosterdam had to offer. The Crew was amazing.
Travel Advisor: Corry Ticknor
Great ship and crew
Reviewed on: 01 Nov 2018
This was our fourth cruise with Holland America and our fourth different ship. The MS Oosterdam seemed a lot like the MS Noordam, which we sailed on last year, but I understand they are of different classes. None the less, the on board crew did a fabulous job, as we have come to expect from HAL. I was told the ship had recently had some updates, but there were some minor rough spots here and there around the ship. Nothing to distract or be a nuisance though.
Travel Advisor: Gillian Clark
Reviewed on: 17 Nov 2018
From November 25th through December 10th. Great service.
Reviewed on: 23 Nov 2018
Oosterdam was a good ship.
Reviewed on: 18 Nov 2018
Very good. Enjoyed the new decor, great laundry service, the Lincoln Center Stage and Billboard entertainment venues, and as always on HAL, the service was excellent in the cabine as well as the dining room.
By: Disne & Roger
Reviewed on: 23 Nov 2018
Reviewed on: 19 Nov 2018
Very nice -- well taken care of.
Reviewed on: 20 Nov 2018
food was not that good
Reviewed on: 23 Nov 2018
great itinerary, service was excellent, ship was clean and updated. food was above average.
Travel Advisor: Tracy Fiala
Reviewed on: 02 Dec 2018
Beautiful ship!!! 7 days on the Oosterdam in the Caribbean. Top notch entertainment, great excursions, fantastic dining! Over the top HAL!
Travel Advisor: Marje Henkel
Reviewed on: 12 Jan 2019
The services were fabulous. There is no reason to be board on this ship, for there is something to do every hour of the day or night. Fine dining is the best for food selections and there is package price levels for this choice. Food in the main part of the ship is so so. Breakfast was great, lunch was ok, but dinner was where it was so so. Chicken not tender and steak and fish over done. However, other choices were fine.
Travel Advisor: Theresa Quintarelli
By: OSU Fan
Reviewed on: 10 Jan 2019
The Singers and dancers were first class!! As good, if not better, than you would see in a professional venue!! One night was very rocky and the dancers did a great job with the 'Musicology' program. It was fabulous!! The Billboard piano players were out of this world. Will (from Pigeon Forge, TN) was sick the last few nights of our cruise and he was missed. However, the other piano player (from Pennsylvania) was wonderful and very, very talented. It was hard for him to be the only one playing and singing but her did a great job!! We found ourselves going to more than 1 of their shows per night just for the fun and to watch and listen to the amazing talent!! Thanks to those 2 guys for making our cruise memorable over a holiday!
By: Jane and Jeff
Reviewed on: 23 Jan 2019
Very enjoyable. Excellent service.
Travel Advisor: Florence (Flo) Banks
Reviewed on: 22 Feb 2019
I only recommend this trip to someone over 90 and needs a walker. That sounds snotty but truly, there was very little to do, they charged for everything and the food was sub -par, except in the special dining areas, which charged extra, of course. The crew was very nice, helpful and pleasant. But the 957 gospel singers, the Amish family reunion and the retired biker club took over the ship. The weather was great though.
By: MEV & Curt
Reviewed on: 07 Mar 2019
We enjoyed our time on the ship, especially BB Kings and Lincoln Center Stage. Our Signature Suite had been recently refurbished and it was very evident....well designed bathroom, new bedroom furnishings and a large well furnished balcony. The staff was great!
Travel Advisor: George Balogh
Reviewed on: 05 Apr 2019
We enjoyed our trip. The ship was recently upgraded. Our cabin was perfectly placed. Food was great. Weather was great.
Travel Advisor: Paul Samuel
Reviewed on: 07 Apr 2019
Our trip on Holland America was a lovely experience. We felt pampered and well-cared for! The entertainment (Lincoln Center, BBC experience, America’s Test Kitchen and main stage attractions) was all top-notch and extremely enjoyable. The food was gourmet, and the afternoon tea was such a pleasure!
Travel Advisor: Debbie Hires
Reviewed on: 13 Apr 2019
Great food and entertainment.
Travel Advisor: Joan Gerson
By: Southern Lady
Reviewed on: 23 Apr 2019
Love the smaller ship. However, the entertainment left a lot to be desired. However, I will give them another chance, because everything else was good.
Travel Advisor: Jennifer Dooling
By: Traveler Tom
Reviewed on: 10 May 2019
Our time aboard the Oosterdam was wonderful. It was a quieter environment than what we had experienced on other ships. The food was delicious in all dining venues. The entire crew was professional, pleasant, and helpful. Our cruise aboard the Oosterdam was so enjoyable.
Travel Advisor: Sharon Howell
Panama Canal Cruise 2019
By: Robert & Jeanne Place
Reviewed on: 18 May 2019
Service was very good. Ship was clean.
Travel Advisor: Samuel Spencer
A special week
Reviewed on: 02 Jun 2019
I enjoyed every moment aboard Oosterdam. It's an o!der but we'll cared for ship, with a friendly, hard working crew that wants to please. My Neptune Suite was attractive and comfortable .
Alaska Inside Passage
Reviewed on: 26 May 2019
We truly enjoyed the week aboard the Oosterdam. The ship had entertainment, relaxation and adventure. We enjoyed all of the headliners and a few of the other offerings, casino, trivia, etc. There was plenty of opportunity for relaxation. Spending time sipping coffee in the ESC or on our private balcony enjoying the view. The Oosterdam has a great system for planning and scheduling onboard activities or off board excursions. There truly is something for everybody. The ship decor may be a bit dated, but you stay so busy it doesn’t really matter. We liked the App to track activities and plan our individual itinerary.
Travel Advisor: Nick Running
Review your Cruise Ship
Reviewed on: 24 Jun 2019
It was the best. The ship had been refurbished and was beautiful. We had a wonderful time.
Travel Advisor: Matt Caplinger
Reviewed on: 15 Jun 2019
Very disappointed with our experience. It did not measure up to our previous cruises with Holland.
50th Anniversary Cruise
Reviewed on: 19 Jun 2019
The people were excellent. The follow through for my special events and one of my tours was not. Extreme lack of follow through regarding my instructions to not communicate this event to my wife. We were barely in our suite when a call was answered by my wife, and the wedding vow event was discussed with her. I took the phone and was extremely disappointed. I am confident that the Customer Service Associate did not have any prior knowledge of this directive. She gave us a heartfelt apology that I think was very sincere. As a result of her follow through she found that the message was not received by the on ship office. A positive was that the event was very nice and the Captain did a great job of preforming the vow service. The room was also very nicely decorated and the cake was delicious. In addition we ate in Canelleto's, Rudy Sel De Mer, and the Pinacle Grill. Canelleto's was excellent in both food and service. Rudy Sel De Mer was also very good with one exception. Not complete
Reviewed on: 24 Jun 2019
Great Cruise, extremely helpful staff, everyone was very nice! If you're bringing the kids don't plan on leaving them at ClubHal too much, pretty limited hours. Have to schedule massages and dinners around ClubHal.
Reviewed on: 29 Jun 2019
Great ship, great crew, awesome cruise line. We keep going back and going back!!
Travel Advisor: Patty Shelley
Reviewed on: 16 Jul 2019
The staff was wonderful! Our first cruise so nothing to compare it too, but we thoroughly enjoyed everything!
Travel Advisor: Joy Cottrill
clean, great staff and delicious food
Reviewed on: 15 Jul 2019
we had a fun time, shows were good and food was amazing
Travel Advisor: Bitsy Clayton
Up to Holland America standards
Reviewed on: 04 Aug 2019
The ship is aging a bit but is well maintained and clean. The staff is top of the line, always exhibiting Holland America’s professional but warm attitude.
Travel Advisor: Renee Weiss
review your cruise ship
Reviewed on: 11 Aug 2019
Excellent second time on the Oosterdam
Reviewed on: 11 Aug 2019
We enjoyed the overall size of the Oosterdam. It was not so huge that everything was a line. Entertainment was good and the staff was great. Only complaint is the coffee wasn’t strong enough :)
Cruising Cold Waters
Reviewed on: 19 Aug 2019
Oosterdam is a nice ship with a very fine, professional staff. Our cruising tastes go toward using the vessel as a way to get from one place to another with frequent and sometimes lengthy stops. That was not the case on this most recent trip. Was grateful that the ship is as nice as it is, and its staff as polished as it is, because we spent a lot of time onboard.
Travel Advisor: Kara Duncan