Onboard meals and entertainment
Items of a personal nature
Shore excursions and meals ashore
Hotel service charge
Anything not noted as included
Reviews and Recommendations for Noordam
of 106 guests
Virtuoso Verified Traveler
All reviews are from confirmed guests sharing exclusive insights
Sort reviews by
Recommend Holland America
Reviewed on: 22 Nov 2013
My husband and I have traveled on Holland America for almost 200 days. We have always found this line wonderful. We stay in the same room or near the same room every trip - on the 7000 level. The lounge is a great place and we enjoy having the concierge there to help with all our requests. Holland America has been our first choice for many years and will continue to be so.
Travel Advisor: KC Baldadian
Reviewed on: 25 Nov 2013
Good service. Friendly staff. Food was excellent. We are going on the same ship this coming January
Reviewed on: 31 Jan 2014
Travel Advisor: Lisa and Nancy Zupancic
Reviewed on: 07 Feb 2014
We had a wonderful vacation on holland America. We are 4star mariners and enjoy the extras that go along with that. The staff in all areas were wonderful and helpful . The ship was clean and well kept. The captain was great and held the ship for 3hrs waiting for the passengers on all the flights that were late because of the weather. we enjoyed all the island tours booked through the ship. Since we had a late flight we booked the tour to spend time at the cruise reception Center in Hollywood Florida until it was time to go to the airport. They took very good care of us and it was so much better than sitting at the airport . Cathy booked our flight through holland America and they certainly took good care of us . They reassured us when our flight was so delayed that they would take care of us if we were late getting there.
Reviewed on: 02 Feb 2014
The Captain of our ship Robert Jan Kan was remarkable, not only didhe hold the ship for weary travellers, but when there was a situation re power on the ship he made certain we were informed about what was going on.Kodos to our captain!!!
Love the service. Hate the decor
Reviewed on: 24 Feb 2014
I have cruised 5 times, three of them with HAL. I like the cruise line, the service, the food. But I hate the decor on most cruise ships. Why do they all have to look like they came out of 50s Las Vegas. How about injecting some sleek, contemporary design to the furniture, art on the walls and and other fixtures. Hotels have modern face-lifts why not the ships?There is also too much emphasis on shopping, spas and casinos. How about some interesting lecture series. In case you think I'm in my 30's, NO, I'm a modern 65 year old with some taste, part of your target demographic. Today's boomers don't want to live in Ozzie and Harriet style interiors.
Travel Advisor: Nancy Dosch
Reviewed on: 02 May 2014
By: Jaya 7
Reviewed on: 13 May 2014
We love Holland America. Ports were interesting and excursions well planned. We particularly loved our suite. It was very comfortable. The cabin crew was excellent. Dinner crew were also excellent. We are already planning the next trip. Will take a 6 mo. or so break first.
Travel Advisor: Theresa Quintarelli
yes, I would recommend Holland American Line
Reviewed on: 18 Jun 2014
Great Ports of Call in Alaska
Reviewed on: 30 Aug 2016
We enjoyed the ship and especially the ports of call. Holland America is obviously a preferred cruiseline when traveling to Alaska.
Experienced and friendly service
Reviewed on: 11 Oct 2016
We have booked several cruises with Annemari, and have always been extremely pleased with the bookings she has done for us. We have never dealt with travel agents before who are as professional and expert as Annemari. Because of her expertise, she has given us good and helpful advice. On top of that, she a very nice and pleasant person to deal with. We don't hesitate to recommend Annemari to anyone planning a trip or vacation.
Travel Advisor: Annemari Hermans
Reviewed on: 12 Feb 2015
We really enjoyed our cruise. The excursions we booked through HAL were very good. On St. Lucia we went on the 7 hour tour of the Island leaving from Castries and ending at Soufriere (where our ship was docked). On Barbados we went to Harrison's Cave. Very interesting and well worth it. On St. Thomas we went on a snorkeling tour with the Castaway Girls to Turtle Cove and Shipwreck Bay. The crew on the catamaran were excellent and fun. On the way back to the dock they plied us with rum punch! The Noordam is a lovely ship but getting a little "tired"...maybe time for a refit. As always, the Philippino staff were excellent...especially our cabin attendants, Usep and Andry; Willis, Lee, Chris and Rolando. Re: the use of the lounge chairs around the covered pool area. Many times people left their belongings on the chairs to go somewhere and did not return for up to several hours. That behavior is unfair to other guests. Not sure what HAL can do to alleviate this problem.
Travel Advisor: Robin Hutnan
CLEAN, EXPERT FRIENDLY SERVICE
Reviewed on: 13 Apr 2015
WE HAD ABSOLUTELY NO PROBLEM ANYWHERE ABOARD. CLEAN CABIN , VERY GOOD CABIN STEWARDS. DINING ROOM GREAT SERVICE ALL AROUND.-( NOTICED FOOD QUALITY SOMEWHAT DECREASED ). ALL IN ALL, EXCELLENT.
Reviewed on: 04 Jul 2015
good service all around
Excellent cruise, very nice ship
By: Al H
Reviewed on: 08 Jul 2015
The cruise was very good, and we had excellent weather. The ship was very, very clean, and the crew was just outstanding, always going out of their way to be helpful. Food was great. We would sail with Holland America again, one of the best cruise lines we've sailed on..
They know what they are doing
Reviewed on: 09 Jul 2015
Our trip was a bucket lister for us as we had long hoped to do an Alaskan cruise. We were looking for something nice, but not too pricey. HAL certainly fit the bill. The food was good and at times very good. The staff was delightfully courteous and well spoken. The spa was excellent. The only downside was the "shopping channel on the high seas" feel that we would get from time to time.
Travel Advisor: Daria Westerfield
Reviewed on: 08 Aug 2015
The food was wonderful. We tried to make a reservation at the Pinnacle on our first day at sea and they said they were completely booked until the last night of sailing at 9pm. We were disappointed but did enjoy the Vista Dining and open seating. We were impressed with the boarding and departing at the ports and the beginning and ending of the trip. I had to go to medical in the middle of the night and was impressed with the doctor and nurse attending. Overall, it was a great experience and I would highly recommend Holland America.
Travel Advisor: Alisa Dearing
Beautiful elevator doors!
By: House Mouse
Reviewed on: 01 Nov 2015
Please check previous review!
Reviewed on: 31 May 2016
Everyone working on this ship was so friendly and we had amazing service everywhere we went.
Travel Advisor: Anne Ramsey
Cruise to Alaska
Reviewed on: 30 May 2016
Staff was very friendly and competent. Special kudos to the Neptune concierge staff. Lots of food, but quality don't rate a ten. The individual entertainment was outstanding, The optional tours we took were also outstanding.
Great trip and friendly service
Reviewed on: 31 May 2016
Thanks for a great trip.
Travel Advisor: Abby Bebout
MORE THAN EXPECTED
Reviewed on: 06 Jun 2016
OUTSTANDING SERVICE WHICH MADE FOR A MOST MEMORABLE TRIP. WOULDN'T HESITATE TO PLAN ANOTHER TRIP WITH KIM AND WOULD RECOMMEND HER TO ANYONE WHO WANTS THE EXCEPTIONAL SERVICE.
Travel Advisor: Kim Schneider
Reviewed on: 11 Aug 2016
Concierge service was almost non existent. Great cabin, but that was it.
Ship / Itinerary selection
Reviewed on: 26 Aug 2016
Very nice ship ... fantastic dining and hospitality staff.
Travel Advisor: Deborah Barth
Solid ship with classic experience
By: Sleepling in Seattle
Reviewed on: 19 Feb 2017
We had an adventurous trip to Australia/ New Zealand. Ship decor is older. Food was plentiful- lots of options for dinner entrees.The Asian station for lunches, the made-to order pastas (yes, even gluten free), salads, were a nice change from the traditional Lido line foods. Other food options were the Pinnacle and Italian restaurants with excellent quality entrees and service. The Ship captain was excellent, good explanations and tackled some challenging locations skillfully. He really emphasized keeping the ship germ free! All staff were VERY upbeat and friendly, always greeted you, were prompt and gracious. Entertainment was fun with piano bar hits from 50's, 60's through current-engaging. BB King jazz and live band were tops for another option almost every evening. The main shows varied (as usual), mostly very good with a few solo performers that were not very good. The exercise room was bad-equipment was outdated, some not working. Classes packed. Off hours were better.
Travel Advisor: LynnDee King
Reviewed on: 15 Mar 2017
Basically ok however there are some areas we felt could be improved to provide a better experience.
Travel Advisor: Sharon Strickland
By: Enjoyed my trip
Reviewed on: 18 Apr 2017
Ship an d staff were great. Port of call were all we could ask for.
Travel Advisor: Marian Blessing
Reviewed on: 08 May 2017
We love the Vista class ships especially the signature suites they offer. We are now spoiled with the larger bathroom and double sinks. The ship is laid out very well and the staff and crew are very friendly and provide exceptional service.
Reviewed on: 11 May 2017
A worn our ship with very poor hotel management. Ship needs refurbishing right from worn out and threadbare carpets to furniture . Staff unwilling to arrange for family to have rooms together eve though after 14 days of cruising one room became available next door. The Captain was very approachable and interesting to see him interact so much with the clients but rest of white shirts were not very friendly. Unfortunately both of us sick and the Doctor misdiagnosing Shirley but regardless, Holland America is not a Cruise Line I would use again and would recommend none go on this boat until considerable money spent on same.
By: Mario Aquilina
Reviewed on: 08 May 2017
I thought the Holland line was over rated. Everything was a sales pitch. You were nickel and dimed constantly. The staff was great as was the food.
Travel Advisor: Rose Rende
Reviewed on: 29 Jun 2017
Love this ship and its courteous and attentive crew. Clean, comfortable staterooms, as well as the rest of the ship. Many entertainment and restaurant offering a nice variety of choices.
Travel Advisor: Suzette Mack
Reviewed on: 29 Jun 2017
Love the Noordam. We have sail on her many times. Love Holland America
Travel Advisor: Melitta Hannon
Reviewed on: 21 Jul 2017
Excellent. Very luxurious, great food. Entertainments were some of the best.
Travel Advisor: Caroline Chandra
By: Betty Lou
Reviewed on: 23 Jul 2017
Had a great time. The food was delicious. Loved the shows at night.
Travel Advisor: Arlene Humble
Nice ship but service lacking
Reviewed on: 28 Jul 2017
The ship was very nice and our room was better than even expected. Embarkation and disembarkation was very efficient and quick. However, service members, especially in dining areas always seemed to be disorganized.
Travel Advisor: Brenda Tolson
Alaska Trip - July 2017
Reviewed on: 24 Jul 2017
We had never been on a cruise before, and we both had preconceived notions about how things would go. We discovered that a cruise has many options, and the experience is truly whatever each traveler chooses to make it. We had a fabulous vacation, and now we are starting to think about where we can go next!
Travel Advisor: Kristen Elfritz
Yes, with caveats.....
Reviewed on: 06 Aug 2017
We have sailed with HA well over 100 days and this was the most disappointing trip. The crew was great but the ship seemed understaffed, with service very slow and at times, non-existent (e.g. waiting 30 minutes at the Ocean Bar for a drink that finally arrived as we had to leave for dinner). This situation was commented in by many other seasoned travelers with HA. There is now a very limited room service menu and service was very slow. The dance floor for evening ballroom dancing is gone as is the band for this purpose. The Ocean Bar allegedly had a small area for dancing but it was really a passageway and did not work well at all, although we tried. The Crows Nest is a great lounge but dancing was never offered there. Would I go on a HA cruise in the future? Not unless I was assured that the above issues were addressed and only after carefully considering other cruise line options. Unfortuaely, HA has lost the HA first loyalty of a third generation HA family.
Alaska Land and Sea
Reviewed on: 07 Aug 2017
We had a great cruise with lots to see and do. The only negative was the norovirus which hit the ship on day two. Two of eight in our group came down tithe it.
Travel Advisor: Gregg Humble
Reviewed on: 10 Aug 2017
Was pleased with our accommodations, the staff was very friendly and helpful when necessary, and the food was outstanding. That said, contracted the Norovirus while at sea, causing a quarantine to our quarters, missing of a port, and the planned adventure at that port. This was the third Holland ship to have the virus to or from Alaska to Vancouver or Seattle in recent weeks and over 5.0 percent of the cruisers on our boat were ill. Did not think that Holland America reacted well to a known virus that was affecting their boats. Wrote to Holland America and received a sorry you were ill letter (email) and a hope that we cruise with them again. Was not looking for a free cruise and did not ask for anything; however, the offer of cruise credit or something if we chose Holland again would have been a nice gestor since a port, port adventure (not with Holland), and two days at sea were missed.
good food good times
Reviewed on: 20 Aug 2017
Holland runs a good ship .
By: Bucket List bunch
Reviewed on: 21 Aug 2017
We enjoyed the staff very much. The food was wonderful, the service exceptional, we enjoyed the entertainment. We thought our room was very nice and well-kept. It was bigger than I had thought it may be. Good storage!
Reviewv your cruise ship
Reviewed on: 12 Aug 2017
in the beginning of buying the trip i was not sure about it , but once i was on board , the trip turned out to be wonderful ,and very enjoyable . No problems
Travel Advisor: Annie Humble - Gougler
Our favourite cruise line
Reviewed on: 27 Aug 2017
We thoroughly enjoyed our cruise. The staff and crew are always friendly, efficient and make you feel very special. The Noordam is in need of some updating. Parts of the ship look very tired, although very clean and well maintained.
By: Betty Ann
Reviewed on: 03 Oct 2017
It was very good and as usual the staff works hard to make everything just right for the guests. The cast sungers and dancers were excellent as was the Pinnacle. Really great food.
Travel Advisor: Carol Terhune
Reviewed on: 28 Oct 2017
Vista class mid size cruise ship, elegant for her age. What separates Holland America is her Indonesian and Filipino crew. They are the “face” to the customers and they make it immensely enjoyable. The food is above average, at times way above. We appreciate that the buffet is served by the crew, nobody has touched your food before you get it. The ship is comfortable, handles high seas well, and only holds 2000 passengers. The crew is about 900, so it’s nearly one crew member for every couple. Recommended
Travel Advisor: Susan Mills
Reviewed on: 11 Oct 2017
Couldn't have been better. Excellent service and food. Enjoyed the shows. Only negative was the liquor packages-- way too expensive!
Travel Advisor: Andrea Keiderling Fehl
Alaskan Land and Cruise
By: gramma sharon
Reviewed on: 07 Oct 2017
We loved the ship. The crew was amazingly friendly, the food was out of this world delicious and the entertainment outstanding.
Travel Advisor: Michelle Jaykus Peck
Noordam to Australia/New Zealand
By: Travel happy
Reviewed on: 13 Nov 2017
Comfortable and convenient!
Travel Advisor: Eiko Yamamoto
Cruise Ship Review
Reviewed on: 20 Nov 2017
Everything including service and food, were excellent, although the Noordam is looking somewhat "TIRES"!!
Travel Advisor: Diane Silletta
By: Young travelled
Reviewed on: 20 Nov 2017
Everything was just okay. Room, food, entertainment, facilities. Just okay
By: Ray & Pat Ryan
Reviewed on: 24 Nov 2017
It was a good time with lots of activities and a variety of entertainment .The meals were great with lots of choices ,places , and times to eat. The staff provided excellent service; so you felt well looked after no matter where you were on the ship.
Travel Advisor: Francoise Campbell
Reviewed on: 19 Dec 2017
Excellent cuisine Superior service Outstanding cultural presentations
Cruise of a Lifetime
Reviewed on: 24 Dec 2017
The check-in was quick and streamlined, much better than previous cruises. Our stateroom was large, spacious with all amenities we needed. Staff were friendly and very helpful and the food was great with plenty of variety. We did catch colds and blame the air conditioning unit above the bed. Perhaps the bed should be re-located. The entertainment was very good, with an abundance of bars available. On a negative note, the tipping for the most part was not discretionary but pre-added to each order. General amenities were not on par with previous cruises ie: general gym availability without membership, no movie theater, and excursion prices were expensive.
Travel Advisor: Kathy Wilton
Reviewed on: 29 Dec 2017
As always, Holland America is very solicitous without being overbearing. Superb dining experience. Loved the America's Test Kitchen. Staterooms are looking g a bit shabby, though, and this was disappointing.
Travel Advisor: Nora Pearce
Reviewed on: 11 Jan 2018
My recommendation would depend on what the passenger is looking for. The ship itself is very tired and in need of major upgrade. The Asian staff were fantastic. The food plentiful though mainly unexciting. My favourite Brown Brothers wine was on the wine list which is unusual for a cruise. My biggest problem was there was very little to do on board ship on sea days. If you like playing trivia, sitting by the pool or playing cards, you'd be fine, but otherwise it was a pretty boring cruise. The nightly shows were good, and our Neptune Suite was comfortable and very clean. Having use of the Neptune Lounge was a plus, though we didn't pay full price for our suite and wouldn't want to (we were offered an upgrade from a Signature Suite for a small increase in fare). Limited number of kids on the cruise was a plus and they were well behaved. There isn't an adult only pool. We dined with different and interesting people each night.
Unhappy with HAL
By: Michel B
Reviewed on: 30 Jan 2018
My time aboard the Noordam was very stress inducing. I changed rooms three times due to inadequately functioning bathrooms and toilets that never got resolved. The staff, crew, and officers of the Noordam are by far the best I have ever encountered in the HAL. I am very disappointed with the ship, HAL head office and their compensation. I did not savor the journey.
Kudos to Holland America
Reviewed on: 03 Oct 2018
Ship was wonderful. Crew was wonderful. In deciding our next cruise, I would not hesitate choosing Holland America.
Travel Advisor: Sharon Carr
A fantastic Cruise with a great Captain & Crew
Reviewed on: 12 Apr 2018
Captain Bos and his Crew made our trip one of the best we have been on. We had a little bit of bad weather but the Captain kept us informed of what was going on and had our safety and comfort as his top priority at all times. His crew, from his Officers to the deck hands were always polite and helpful. The Cabin, Bar and the Dinning Room Stewards were all top rate and made everything very pleasant and comfortable for us.
Travel Advisor: Lesley Buck
Alaska cruise with Noordam
Reviewed on: 28 May 2018
enjoyable, comfortable, great food
Travel Advisor: Randy Raphael
By: Mike F
Reviewed on: 11 Jun 2018
The time on board was very good. The ship is showing its age a bit, but the crew and staff were beyond excellent.
Reviewed on: 22 Jun 2018
This was our third Alaska cruise on Holland America. The food and service were wonderful. The coordination of activities and logistics was impressive. The only thing we missed not having was the chocolate surprise: it did not take place in the location on the daily program.
Travel Advisor: Susan Boehnstedt
Reviewed on: 29 Jun 2018
This was our first cruise and it was a wonderful experience! We never dreamed that we would enjoy it as much as we did.
Travel Advisor: Diana Rolig
Reviewed on: 27 Jun 2018
Crew was courteous, stateroom was always clean, public areas were well maintained.
Travel Advisor: Ara Cromwell
Inside Passage cruise Spring 2018
By: Indio Bob
Reviewed on: 08 Jul 2018
This ship is immaculate, beautifully decorated, and designed for the comfort of its passengers. All staff members are customer service oriented.
Travel Advisor: Barbara Sanner
Thank goodness for great cabin stewards!
Reviewed on: 15 Jul 2018
We found the ship itself to be shabby and the on-board activities much lower quality than HAL cruises of past years. And there is a lot of nickel and diming...surcharges for SO many things. The room service menu is meager, the shows are amateurish, and the shops are uninspired. But wow, the cabin stewards are first-rate, as was the jazz piano player Justin. (The other jazz pianist played worse than I do.) We di enjoy the string quartet from Lincoln Center, but they were in a tiny performance space that left many people standing at the back door listening. Meanwhile, the dull Vista Lounge performances had sparse attendance. I may have outgrown this sort of cruising. The benefit of not having to unpack in each city no longer outweighs the high cost for a lower quality cruise experience than in former years.
Reviewed on: 06 Aug 2018
Staff exceptional Food was great. Excellent service
Travel Advisor: Ingeborg Sanders
My Alaska trip on Noordam
Reviewed on: 01 Aug 2018
Great. Everyone was very helpful. The whole trip was well organized. My room was very comfortable. It would be easier if staff could speak better English during conversation at food bars.
Alaska land and sea trip
Reviewed on: 11 Aug 2018
We had an excellent trip aboard the Noordam. The accommodation, food, entertainment and crew were top notch. We would sail again with Holland America Line.
Travel Advisor: Peg Gullikson
Noordam - Alaska
Reviewed on: 05 Aug 2018
Loved the places we visited! We have only been on one cruise before this. Was expecting friendlier and better service and better food than what we received on this trip
Noordam Holland America
Reviewed on: 05 Aug 2018
Ship was not very clean, workers not very friendly, food average, not very much variety for entertainment
Touring Alsks via Holland Amerian
Reviewed on: 05 Aug 2018
Had a great time with eight family members and two of my closest friends. We chose Holland American because it had programs for my 5-year-okd grandson. Every member of the shiip's staff we met were extremely polite . Our two stewards, Kadek and Atman, were most attentive and saw to our every need. The Neptune Lounge personnel were extremely helpful in solving airplane boarding pass printouts. My partner and enjoyed David's style of playing at the Piano Bar.. As for the big shows, I found the magician amazing. the comedian less so. The production numbers were choreographed well, but seemed a mishmash. We also couldn't understand many of the vocals. Two downsides, 1) the announcements over the speaker system were often not understood by me and my guests, and the tour guide just spoke too fast. 2) And there seems to be less frills than the first time we sailed on the Noordam... no writing paper and envelopes, nor free wi-fi in our Neptune Stateroom.
By: Lynn &Rachel
Reviewed on: 05 Aug 2018
Had a wonderful time. The food was great and we enjoyed the entertainment.
Reviewed on: 13 Aug 2018
Absolutely wonderful! Very clean, friendly and comfortable!!!!
Travel Advisor: Lisa Salloum
Reviewed on: 07 Aug 2018
Neptune Suite and Lounge were great.
Travel Advisor: Bridgett Quinn
Alaska sea and land
By: Joan Hager
Reviewed on: 18 Aug 2018
Noir dam is a nice ship in good repair. Older crowd even on th Alaska cruise. Food was a little below previous cruises with HAL.
Reviewed on: 20 Aug 2018
Too boring but good entertainment and food Like the size of the ship
Alaska land and sea tour
Reviewed on: 10 Sep 2018
Great! Food was very good and convenient. Activities were enjoyble. There was something for everyone to enjoy - especially enjoyed the B.B. King jazz music, variety of shows, the string quartet with piano, the intercom narration in Glacier Bay and at other times, the areas designed for quiet times. The housekeeping was excellent. Found the folded towel critters every night amusing. Leaving the ship at different ports was very organized and the procedure for disembarking the last morning was very well handled and convenient. We would highly recommend this trip and this ship to others. Thank you!
Travel Advisor: Sarah Overbergen
Reviewed on: 25 Aug 2018
Everything about this cruise line was excellent!
Travel Advisor: Joan McGee
Nordam to Alaska
Reviewed on: 30 Aug 2018
We travelled with another couple and got to stay in adjoining rooms. This was a treat for coordinating our activities. The ship was smooth and comfortable and flowed nicely to get around in.
Travel Advisor: Roxanne O'Bryon
Cruising from Alaska on the Noordam
Reviewed on: 15 Sep 2018
When you don’t have to cook or clean for a week, who can complain. Cruise ships including the Noordam spoil their guests. We have done Carnival, Royal Caribbean and now Holland. Next time we will probably try Princess. We enjoyed Holland America
Travel Advisor: Naomi Sucha
We enjoyed the Noordam
Reviewed on: 20 Sep 2018
This was our second cruise with Holland America, and we enjoyed the Noordam as we had enjoyed our first cruise. We had no complaints, and instead were pleased with all items associated with the Noordam and had no problems. Thank you.
Travel Advisor: Tracy Nutty
Enjoyed our trip
Reviewed on: 28 Sep 2018
We did enjoy our trip, and the staff could not have been nicer or more helpful. My complaint would be that there were so many extra charges-more than I remember on other cruise ships, although it has been 10 years since our last trip. Perhaps they all have extra charges, now.
Travel Advisor: Lauren Parry
Reviewed on: 17 Sep 2018
My time on the Noordam was very enjoyable. The crew interacted with the travelers and made the cruise experience a good one.
Travel Advisor: Cindy Cain
Great way to see Alaska
By: Baton rouge
Reviewed on: 06 Oct 2018
This was a trip we had been looking forward to. Holland did not disappoint. This is the second time we have sailed with Holland and will do so again.
Travel Advisor: Brandi Brister
Great Ship and Cruise!
By: Susan and Murray Lieberman
Reviewed on: 13 Oct 2018
Lots of varied activities on ship days, excellent food options, helpful crew, and interesting ports. We enjoyed the Noordam and recommend it!
Reviewed on: 16 Oct 2018
We were well taken care of
Reviewed on: 06 Oct 2018
OK is an adequate summary
post cruise tour
Reviewed on: 27 Oct 2018
The time on the Cruise was exceptional It was first cruise and srupassed my expectations
On board Noordam
Reviewed on: 28 Oct 2018
We stayed at level 8 and had a room with balcony and we really enjoed that.
Reviewed on: 28 Oct 2018
I found it very good. Having been on AH ships I was able to now 'where I was going' - except once when I found I was going forward instead of back - thanks to your crew I got turned. Being older walking is difficult and I enjoyed having my breakfast in my room. I would go on another HA line.
Cruise to Alaska- IFYE - Sept. 9 - 16 - 2018
Reviewed on: 27 Oct 2018
It was great, excellent food, a large variety of things to do during the entire day and well into the night. Staff members were most friendly and helpful and there when you needed them.
Alaska cruise 2018
Reviewed on: 27 Oct 2018
Trip to Alaska was very pleasant with excellent food and service.
By: no name
Reviewed on: 26 Oct 2018
Great if you love cruises. Staff were excellent and accommodations were pleasant.
Reviewed on: 26 Oct 2018
September 9-16, 2018 was an ideal time for travel with numerous on board entertainments, superb meals, and land trips after port stops meant the cruise more than meant expectations
Journey to Sydney
Reviewed on: 10 Nov 2018
very nice throughout
Travel Advisor: Dana Mcgregor
32-day South Pacific Cruise to Australia/New Zealand
Reviewed on: 14 Nov 2018
It was not as good as all our other Holland America tours. Despite an reported average age of 72, HAL seems to be targeting a younger crowd. (There were two children and parents out of 950 passengers.) Not many working-age people can afford a 30+ day cruise, yet the Lido music was 'contemporary, consisting of the same vocalist at lunch and diner, literally screeching the same songs for 32 days straight. The Cruise Director advised me that HAL cruises will never again be like what we have loved about our HAL cruises. Another example: Park West Art was replaced by 'Contemporary art.' For the first time ever, I bought no art. Lido deck food was monotonous: Lamb for lunch and dinner for three days in a row, followed by a day of prime rib, and a day of pork belly. Five or six types of potato were offered for lunch and dinner and occasionally carrots or one heavily spiced green vegetable. My husband mostly ate meat alone. Not a single tropical island snorkel or dive tour.
Travel Advisor: Diane Ritchey
Noordam was great
Reviewed on: 18 Mar 2019
We had a lovely time on the Noordam. The captain was very professional and kept us informed each day. We were confident we had an expert and steady hand at the helm. The crew provided gracious service. Our room stewards Bayu and Nyoman, and dinner waiters Ade and Robby were superb. All the crew were warm and friendly. The other guests were also friendly. The ship was well maintained and our stateroom was quiet and comfortable. We enjoyed the live music, America's Test Kitchen, magician/comedian, and port overviews.
Travel Advisor: Nasreen Omer
By: Happy 😊 Time
Reviewed on: 18 Mar 2019
The time on the ship was average. Food was not always tasty. Service was average. Too many cut backs on the ship. No Baked Alaska.
Travel Advisor: Shawn Kilner
First time on HAL Cruise Line
Reviewed on: 22 Nov 2018
Pros: the Noordam was the cleanest ship we have ever sailed on. The entire ships staff n crew were the friendliest that we have encountered ever. Food quality and managed portion sizes in main dining room ranked the best we have experienced. Actually the food at the Lido buffet was pretty tasty as well. Really enjoyed the Dive In where you could get fries, fresh grilled burgers and hot dogs. Service was quick and food was very good. America’s Test Kitchen and BB Kings were unique and fun. BB King’s band and lead vocalists were outstanding. Cons: overall the ship seemed understaffed. Dining room and room attendants seemingly had more tables and more rooms to manage than any other ship I’ve ever sailed on so service was slow! Entertainment in Vista Lounge was marginal, ships own singers and dancers were just not good. HAL sold our cruise as 39 day cruise but actually treated it as two cruises, 25 n 14. Consequently ATK and vista lounge shows were not fresh but repeats.
Travel Advisor: Lynne Adams
Nz and Australia
Reviewed on: 01 Dec 2018
Great time with all the crew and guests Excursions were all well organized
New Zealand, Tasmania, Australia Cruise
Reviewed on: 03 Dec 2018
We boarded the MS Noordam in Auckland, NZ and made port calls in many different locations.All the excursions were educational and memory making. Ship Crew who was Extraordinaire and excelled in the Highest Standards This group exceeded our expectations and made our experience extremely enjoyable and pleasurable. Each of these crew members has a super personality and treats you like you were the only one on board. This entire group are each very capable and do an outstanding job in carrying out their duties. They are to commended for the value they add to what could be an ordinary cruise. Each one is definitely “A Keeper”. Norman, Bartender in Crows Nest Bar, Chris, Bartender in Crows Nest Bar Hazel, Wine Steward/Service Lido Deck Leonard, Wine Steward/Service Lido Deck Servers on Lido Deck, Ayua, Indria, Server Lido Deck, Meri Anita, Ravie, Rebeca, Masseuse in Spa and Kishore, Masseuse in Spa Joe, and Daddanajandra, Suite/Cabin Steward Joy & Marcel, Concierge Neptune Loung
A great cruise
Reviewed on: 15 Dec 2018
The Noordam is the perfect size ship. It is large enough to have all the amenities but not too big to feel overwhelming. The covered pool area was great for the cool New Zealand days The gym had adequate machines and wasn't overcrowded. We never had to wait for a table in the dining room and disembarkation at the ports ran smoothly. There were local ambassadors in both New Zealand and Australia (Maori & Aboriginal )who gave us an insight into their culture. They provided activities every day.
Travel Advisor: Suzanne Adams
South Australia Cruise November 2018
By: M & M
Reviewed on: 16 Dec 2018
Enjoyable, all the staff were very attentive but the furnishing could do with updating
Ups and Downs
Reviewed on: 30 Dec 2018
Not good stabilizers. Entertainment mediocre except for one concert pianist and a five piece string group. Food medium...except for one specialty restaurant. One Tender pilot nearly caused an accident by racing to overtake our tender back to ship (from Cairns). Staff was good and friendly. Charged for water bottles to take for excursions and they were not even chilled.
A Gracious Lady
Reviewed on: 16 Feb 2019
I cruised Australia and New Zealand for 14 days on the Noordam. She is an older ship and some of the appointments are showing their age but I don't know how I could have asked for a better trip. The crew was, without exception, welcoming and efficient. There were varied activities available on the days at sea and the food was excellent in the main dining room and in the specialty restaurants.
Travel Advisor: Teena Hunt