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Reviews and Recommendations for Independence of the Seas
of 53 guests
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Nice ship - Mixed Experience
Reviewed on: 14 Sep 2013
Large ship, but suite amenities, and easy access in ports mitigated crowd issues. Excellent entertainment and experiences in Chops Grill and Concierge Lounge. Having bridge program was a big plus. We had major issue with one suitcase taken mistakenly by another passenger on departure. Although we filed claim form and luggage returned to RCCL same day at 3:30, we never received it while in London for five night. UK customer relations made us contact Miami which delayed process.
Reviewed on: 08 Dec 2013
This was our first experience travelling with Royal Caribbean and we were very impressed with the "Independence of the Seas". The service was outstanding, the ship immaculate, and the fact that we were always able to get a chaise lounge in the shade made us extremely happy. There were 11 of us travelling, and the dining accomodations worked out very well. The service was excellent, and the wait staff went out of their way to make us happy, although the food was for the most part mediocre.
Travel Advisor: Patti Olshen
Lots of fun!
By: Steve and Jane
Reviewed on: 28 Jan 2014
The ship, staff, and amenities aboard Independence of the Seas were amazing. They really do their best to ensure that everyone stays healthy by taking preventative measures. For instance, on your way into the buffet, they hand out antibacterial wipes so you can wipe your hands. The staff and guests everywhere on the Ship was so friendly. People all over the ship offered up great suggestions throughout our voyage.
Travel Advisor: Aline Coleman
Reviewed on: 05 Mar 2014
This ship was execellent in every way.... The best ship that I have been on.
Travel Advisor: Andrea Keiderling Fehl
Reviewed on: 16 Nov 2014
Once again, a great trip. Royal Caribbean has lived up to the sterling quality it has earned. Ship crew was wonderful. Had a wonderful time on this transatlantic from South Hampton to Ft. Lauderdale.
Travel Advisor: Ingeborg Sanders
Good Value and fun times
Reviewed on: 20 Dec 2014
We had a great cruise. The service was excellent everywhere except the SPA. We are gamblers and the slot machines on this ship are OLD. Seriously, it is time to upgrade. The selection is terrible. The shows were terrific. the food was ok. the windjammer food is really bad. Loved the drink package, but really who supplies your wine? I bought the premium package and there are no premium wines on this package. Up to $12 a glass. But no bars stock anything but Castle de gut rot. I was able to get the casino to stock Kendall Jackson. All in all we had a great time.
Freindly Staff and Full-Service On Board Options
Reviewed on: 20 Dec 2014
The friendly, experienced staff added a special touch to the well appointed and outfitted ship. Surprisingly good shows and dining options. Keep up the good work!
Travel Advisor: Ellen Zelman
Reviewed on: 30 Dec 2014
The ship was beautiful. It was well maintained and clean.
Excellent, we felt at home within a few days.
Reviewed on: 09 Feb 2015
My family and I, six of us, including two teenagers had a fantastic time. It was our first cruise and we do it again. Everybody on board were more than just professional, they all went the extra mile to make as feel at home.
Travel Advisor: Karen Lee-Ishmael
Reviewed on: 27 Mar 2015
This cruise was very enjoyable and the dining waiter, assistant waiter and the stateroom attendant were outstanding and went well beyond the requirements to make the cruise outstanding relaxing. We were disappointed with the ships singers, dancers, and guest performances. In additional, the evening show time changed a couple of times during the cruise which made it difficult to get to some of the showings. We missed a few because of it. Perhaps this was due to our using “any time dining” on the cruise. The dining room receptionist was very professional and helpful in assisting us during the reservation process.
What a great ship
Reviewed on: 10 Apr 2015
On our cruise, we recieved outstanding service, really great food, and small touches that made for a great cruise. Our room attendent brought ice twice a day, and always had our room clean. Dinner service in the main dining room was excellent. When iI saw that shrimp cocktail was not on te menu the first night, I asked for it. On the next night and for the remainder of the cruise, we got shrimp cocktail with dinner. You cant find service like that in any restaurant. The ship facilities were great. Plenty of pools, hottubs, recreational and entertainment on board. The shows were very good.
Great cruise line!
Reviewed on: 16 Jun 2015
Overall we had a great time and the ship was a lot of fun. I did get the infamous nori virus on day 4 of an 8 day cruise and had to remain in isolation for 33 hours. I feel the staff handled my illness very well and the medical staff specifically gave me medication to clear the illness up asap. They asked me to remain in my room so not to spread the virus and I complied. They called to check on me several times. They offered to bring food to my room. They comped all the movies I rented in the room, the Internet fee and the drink/snack charges from the mini fridge in the room. They also advised they would be discounting my next cruise and they brought me a goodie/get well bag to the room. I was appreciative they treated me well.
Travel Advisor: Trish Mercer
Large ship, Friendly staff
Reviewed on: 23 Jun 2015
This was a very large ship and can get crowded at peak times, but there is plenty to do to keep even the most adventurous family occupied. The dining room staff is the best we have ever encountered. The staff was so friendly and will meet any of your needs. I would definitely recommend this ship to anyone. As recommended by our travel agent, it was a huge benefit to have a balcony room with two teenage children. The extra space was wonderful and it was great to be able to see the ports from a different view.
Travel Advisor: Debbie Crockett
Reviewed on: 21 Jun 2015
Service in the cabins and dining room was excellent! Ship was at capacity but didn't feel crowded.
Travel Advisor: Steven Glenn Gulko
Reviewed on: 03 Jul 2015
Our kids and grandkids had a great time. For the seasoned cruisers, we missed some small things. The cabin seemed small and they did not provide a pen and note paper. .
Travel Advisor: North Munro
Great ship for Families
Reviewed on: 14 Jul 2015
Independence is a wonderful ship with lots of activities to keep everyone busy. The room sizes were spacious and always cleaned to perfection. The buffet and dining room food not as good as I would have liked, but the service was excellent and the specialty dining options were delicious. Well worth the extra fee. Although there was a little waiting time to disembark in port (4,000 people), it went smoothly and fairly quickly. Even though we had 987 children on board the week of our cruise, the children were well occupied and not disruptive or noticed by adult passengers. Front desk staff was very helpful also. Overall a great cruise.
Travel Advisor: Lisa Baserga
Very nice ship
Reviewed on: 01 Aug 2015
The Independence of the Seas was a very nice ship with many surprises like the ice skating, rock wall, flow rider, put-put golf and more. The food and entertainment was wonderful and the staff was very friendly.
Travel Advisor: Kym Harrell
Reviewed on: 18 Sep 2015
We were celebrating our 40th wedding anniversary with friends and family. A wonderful time was had by all.
Something for Everyone
Reviewed on: 20 Dec 2015
The food is always a favorite with cruising and the Independence of the Seas has delicious food! The entertainment was another favorite of mine on this ship. Excellent, have to see, shows, ice skating, comedians, impersonator, the list goes on.
Reviewed on: 22 Feb 2016
As I mentioned, earlier, not sure I would try another Royal Caribbean Cruise.
Fun and Fabulous!
By: Beth Ann
Reviewed on: 10 Apr 2016
The Independence ship was full of fun...the service excellent...and the entire trip was fabulous!
crowded with kids
Reviewed on: 25 Jan 2017
not as good as we expected. There were many, many kids aboard.
By: Rod and Brenda
Reviewed on: 08 Feb 2017
Had a wonderful time... food was great... crew was fantastic and cabin exceeded exspections Just a note... no crackers, not even for soup, or snack type of goodies, like peanuts, chips pretzels.... :)
Travel Advisor: Sherrie Coffey
Reviewed on: 17 Feb 2017
It had everything we wanted; good food and entertainment, a casino, promanade shopping, mini golf. Staff are very friendly and helpful. Boarding and disembarkation were unusually caotic, and they didn't treat the people who needed assistance very well. We were the last to board because of lack of wheelchairs and staff. Being a Platinum Crown and Anchor member meant nothing.
Travel Advisor: Andrea Lesiak
Reviewed on: 03 Mar 2017
Staff on board was exceptional. Was available 24/7. The destinations were beautiful providing ample time to tour and partake in excursions. Staterooms were kept clean and daily itinerary were greatly helpful.
Reviewed on: 17 May 2017
The age of this ship is starting to show but we enjoyed every minute. The entertainment was fabulous and the food delicious. Our second year in a row taking this trip.
Travel Advisor: Suzanne Perun
Disappointed with this ship
Reviewed on: 16 Mar 2017
This ship is too big and impersonal... Food was good, service was only average (or slightly below). We've been on many other RCL ships and just were NOT impressed with this one. Also found the shops GREATLY lacking in both variety and quality. The evening entertainment was first rate, however.
Transatlantic without tediousness
By: Austrian Sailor
Reviewed on: 06 May 2017
great, many things so do on bord of the Independence ots on 7 days at seas ( good shwos, pools, climb, minigolf). The food, spec. dinner was first class. We like this itinerary, it was a mix, between caribean- and transatlantic cruises. With Labadee, San Juan, St. Thomas, St. Kitts and St. Maarteen enough possibilities to swimm and enjoy the beautifull caribbean island. Also we were in luck with the weather. Sunshine in the caribeean islands and only 2 day rough weather during the transatlantic passage.
Travel Advisor: Eleanor Light
Independence of the Seas
Reviewed on: 30 Jul 2017
Wonderful!! Exceeded our expectations!!!!
Travel Advisor: Elaine Clapp
excellent Royal Caribbean
Reviewed on: 14 Sep 2017
Everything was perfect.
Travel Advisor: Sharon Whiting
Kirk & Ivy Vacation
Reviewed on: 23 Oct 2017
We had an amazing time, we met so many wonderful people from all over the world that we spent every day with on the cruise, it became a very extended family. We all keep in touch since we return back home.
Travel Advisor: Barbara Clements
An ok trip
Reviewed on: 18 Dec 2017
This ship is very family oriented. My time dinning was not really my time, unless your time was after 9:00 pm. They were not accommodating to any dinning changes for family meals together. Not even one night.
Reviewed on: 03 Dec 2017
Not very good Service terrible Problems when reported not resolved No one tried to make better Been on Riyal many times but this one not so good
Poor customer service
Reviewed on: 27 Dec 2017
We experienced awful care from this cruise line. The ship was contaminated with Nova virus and limited daycare services and excursions. Water bottles were charged and we couldn’t get water into our room. Very poor care from the medical staff if someone got sick. Over 400 clients were sick and food was limited after people got sick.
By: Lekita Wysong
Reviewed on: 30 Mar 2019
Always a good time
Travel Advisor: Gay Johansen
Reviewed on: 10 Apr 2019
Amazing Cruise Line
Travel Advisor: Julie Boulanger Taylor
Mostly thumbs up but some thumbs down
Reviewed on: 28 Dec 2017
Beautiful ship physically but food in the buffet was poor. The food in the main dining room at all meals was good but the service was erratic. Boarding of the ship was too slow because the staff was inefficient; stood in line for 40 minutes. The entertainment was very good especially the specialty acts and the ice show was excellent. There were plenty of activities on the ship but Istill cannot understand how they allow smoking in the casino. The staff seemed fatigued for the previous cruise that had an outbreak of Nero virus.
Travel Advisor: Susan Salk
Reviewed on: 29 Dec 2017
We boarded the ship right after an outbreak, so everything was super clean and they were diligent about keeping the germs at bay. Only down side was getting access to morning coffee. There are only one place on the Promenade to get coffee and the line was always super long, and s-l-o-w!
Travel Advisor: Patricia McKenzie
Reviewed on: 04 Jan 2018
The ship is huge and has a ton of amenities...certainly enough to keep us occupied on our 5 night cruise. We went with a group of young professionals and had a blast. Certainly recommend the drink package for those that want to have a few more than a few like we did. The food was decent but nothing to write home about...that said I do live in a major city where restaurants are phenomenal so I’m a bit spoiled day to day. My only regret is not waiting for the ship to be overhauled which I understand will be completed during it the beginning of 2018.
Independence of the Seas
Reviewed on: 19 Jan 2018
The ship was enjoyable. Food was good. Staterooms comfortable.
Travel Advisor: Ramona Holbrook
Independence of the Seas
Reviewed on: 20 Jan 2018
Great Ship - has lots to offer the entire family - Our room attendants were wonderful - we had fantastic service at both Chops Grille and Giovanni's Table - and Wendy in the pub was our favorite - Great time in Labadee - we did jet skis and rented a private cabana - we had a fantastic time in Haiti. We did a third party excursion in Jamaica via Jaital for transportation and a day pass to the White Sands Resort - and had the BEST day there - it was beautiful and very close to the Falmouth port so we enjoyed a good amount of time. Highly recommend going down a day ahead when cruising as we hit delays on our way out of logan bc it's winter - a tip from our travel agent - and definitely was the right move. Great family vacation.
Travel Advisor: Lisa Freese
Not the best cruise
Reviewed on: 24 Jan 2018
Not the best. Too many people
Reviewed on: 08 Feb 2018
My trip was amazing. Love Royal Caribbean cruise line and would not travel on any other cruise ship. Amazing!!!!!
Loved the suites
By: Chrissy J
Reviewed on: 02 Mar 2018
The rooms were spacious and we loved everyone that assisted from concierge to our state room housekeeping.
Travel Advisor: Lauren Rubin
Reviewed on: 07 Jul 2018
Very good. Concierge junior was wonderful as was Melani our cabin steward
Travel Advisor: Deborah Trevino
S Hampton to Canaries
Reviewed on: 28 Sep 2018
Very nice, but we prefer a smaller ship.
Travel Advisor: Randie Rosenberg
Reviewed on: 19 Nov 2018
Because we have cruised so many times it is too obvious when amenities change.
Travel Advisor: Joseph Rolfes
Spring break cruise
Reviewed on: 20 Mar 2019
The Royal Caribbean ship was awesome. There is lots to do for all age groups. The staff was wonderful and very helpful. Departing was a breeze as it was very organized. We were not impressed with our accommodations on board the ship.
Travel Advisor: Victoria Hardison-Sterry
First time cruisers!
Reviewed on: 26 Mar 2019
This was our first time on a cruise and our family loved it! There was something for all age groups! My kids loved the basketball courts, mini golf, Sky Pod, and all the entertainment at night! I would high recommend this cruise ship to anyone!!
Reviewed on: 29 Mar 2019
The ship was amazing. The crew was great. Enjoyed every bit of it.
Reviewed on: 07 Apr 2019
Excellent. Good Food, Good Service, Good Entertainment Cleanliness of the ship
Reviewed on: 14 Apr 2019
Wonderful, service, food, entertainment and workers. Would travel again on this ship.
By: Sweet cheeks
Reviewed on: 07 Apr 2019
Good except it was very crowded. Prob would not do a big ship again.