Enchanted Princess®

Other than CoVid ignorance outside my control, the Enchanted Princess was stunning, brand new, crew so very wonderful! Love the half capacity numbers, wish we didn’t have to go back to full numbers! Love my princess cruises

It was excellent. Service was fantastic, crew were more then happy to help as much as they could. Cleaning protocol was thorough and we felt safe onboard

Would not work with us at all

The Enchanted is a beautiful ship. Our mini-suite was very comfortable. The food was very good and we enjoyed the entertainment. We are veteran cruisers on Princess and look forward to cruising with them again.

We are a great time. There were only about 1500 passengers so no waiting on anything and the staff took really good care of us. The ship was still under a lot of Covid restrictions but not too bad. Ship was beautiful.

This was our first experience with Princess and our first back-to-back cruise in 2 years so we were excited. We found the food excellent and our mini-suite stateroom very well appointed. The entertainment wasn't as good as on previous cruises with other cruise lines, but we learned that the cruise singers and dancers wouldn't be performing during our first cruise because of Covid, but that they would be performing during our second cruise. Because we had been in close contact with a person who had a positive Covid test, we were not allowed to go on our second cruise. We understood the situation and accepted Princess's decision. However, as soon as we got off the ship, it was very difficult to know what would happen to us. We still don't know what we can expect from Princess regarding our accommodation costs for our one-week stay in Florida, and the refund of our cancelled cruise. Princess should communicate better with its passengers when they force them to miss a cruise.

It went very well. The ship was fabulous in every way. There were some issues with bar service but not bad. Had lots of fun

It was very enjoyable. All of the staff were extremely courteous and helpful. The ship decor was very nice. The food was great also.

For the most part it was very good. Food court traffic flow was chaotic. Special night performances were just so-so. COVID testing on final day was not well organized.

Among the many cruise lines with which I have sailed, Princess is among the best. I will sail with them again.

The Enchanted Princess is new and nicely appointed. The public areas are good. The balcony staterooms are a bit small. There is no promenade deck that allows you to walk the entire perimeter of the ship. The walkway provided on the 18th floor is small, 7 laps to a mile and very windy to the point of being unusable. The only access to the front of the ship is via the Sanctuary, which is an extra cost. Our cruise was at 2/3 capacity which felt good, i don’t know how it would function if 3500 passengers were on board. It handled the rough seas well but with noticeable creaking.

Ship was beautiful - very comfortable. Staff and entertainment was excellent. Plenty of things to choose from onboard. Good variety in foods (and desserts).

always feel like coming home getting on Princess. ship. I always know what to expect and find I like it! It was a little different this time getting used to the med

The ship and Entertainment were great. Our state room and room Stewart was wonderful. The beds were so comfortable. The food on the other hand was underwhelming. The last couple nights were great breakfast was fine but dinners left little to be desired in the MDR and buffet. One night there was all shellfish and Lamb most everything was not anything I would eat. We wound up eating at the Salty Dog and had a burger. Not sure it was because we had to miss a port or what but seemed like a total glitch on Princess’s part. Will still cruise with Princess but now and thinking of trying a different cruise line for our next trip.

Had a great time and ship was top notch! Only negative pc would be that the cruise scheduled transfers with ship location which happened to be in NYC, had some scheduling flaws and customer service issues to be reviewed. Don’t let that stop you from a great ship!

Beautiful ship. Food not as good as previously. Capri dining room wait staff was very very slow. Room steward and other wait staff people wonderful

Enchanted Princess ship is just that….enchanting! We enjoyed that it offers something for everyone. The staff was very friendly and helpful all the time. We especially like when they share stories about their county of origin and family. We appreciate how they hard work and their dedication to the Princess family too. We already have plans to return to the “Enchanted” in February of ‘23.

Lovely trip! Two of our harbors had to be canceled due to High winds and not safe to enter port. Certainly appreciate Captain taking safety of all aboard into his decisions. VERY clean ship! Would highly recommend!

Enchanted Princess is a beautiful ship and has some wonderful food. The activities on board are not always to my liking. The music seams to be more geared to a older crowd and I am pretty old myself. I grew up in the rock and roll era of Lynyrd Skynyrd and Allman Brothers. The house band has some very talented musicians but there talents are only used for backup of of venues that do not appeal to me. It would be appreciated that they are allowed to put on more concerts of there own and allowed to use some of there talents to more modern music. When I went into the Jazz lounge I was expecting some modern Jazz but was greeted with music from Frank Sinatra. My mother listened to Frank Sinatra and she is 96 years old. As far as the servers and workers on board they are all very nice and helpful. It appeared that there was not as many servers available as past cruises and sometimes had to wait for service. We missed the chocolate on the pillows at night.

Enchanted is an excellent ship and provides a pleasant cruise experience.

Our time aboard the Enchanted Princess was a pleasant experience. We had some fantastic service. In the Crooners Bar there is a server by the name of Ajit. Best service on board the ship. Friendly and helpful. If you're on the cruise, look him up. Our Cabin was comfortable and our steward Ariel was attentive. Our cabin always freshened up. The bathtub in our cabin is comfortable, but unable to adjust or turn off the water without standing. The new medallion program is fun, but the technology and the app are new and need further tuning. It would be nice to have an introduction to the medallion app on screen in the cabins. Did more than we knew until the last few days of the cruise. With the medallion, you are able to order from almost everywhere on the ship and they will find you. There is a charm program where travelers can attend areas of the ship and receive a charm bracelet and charm that tells your story It would be nice to have water bottles in the rooms.

The ship is stunning! Wouldn’t expect anything less with a Royal class! The staff always amazes me! Bravo Princess cruise lines

Our time was good. Pretty quiet actually. We felt the service in dining rooms very SLOW. Staff seemed somewhat lost or confused on who did what, where and when. However, they were exceptionally cordial, pleasant and eager. English language a bit of an issue.

We had a wonderful time. The staff treats you like family. The shows and food were excellent also.

We had a accessible room and a rented scooter which worked well. Our room steward was awesome. All the employees were friendly and happy. The food was great. Our only problem was with an excursion we had booked. We booked a wheelchair accessible. The excursion office asked if we could change to regular one . They assured us that there would be a golf cart at pier for my husband. he is able to walk short distances but not the length of the pier. No golf cart there and just shrugged shoulders when we were on the pier. We went the next day to the excursion desk who promised to get back to us but never did / The only complaint of the cruise.

The cruise was good. Staff on the ship were excellent. We had issues with billing while on board and most were resolved prior to disenbarking. However, more billing issues arose after we got home and are still waiting a satifactory resolution.

I have cruised with Princess for many years and continue to enjoy sailing with them. The ships are well maintained. The crew members are very pleasant and service minded. The loyalty program is excellent.

A great ship with plenty of activities to keep you busy. Food was great and a big upgrade for Princess/

This was our first Princess Cruise in 20 years and it was so much more than we ever expected. It was a wonderful Love Boat experience. Food, entertainment, staff, cabins were all over the top. We have been on many different cruise lines, always selecting a cruise by the itinerary, not loyal to one line necessarily. It will not be 20 years before we get on the next Princess cruise, that is certain! It will be very soon!

The Enchanted Princess, one of the newest ships in the fleet, is a truly beautiful and comfortable vessel. The entertainment on this cruise was also outstanding.

Service, ship, and food were all excellent!! Loved the itinerary for this European Cruise—- not too many cruise ships stop in Gibraltar and surprisingly this was one of our favorite port stops. The Junior Suite was perfect space for our family of 4. Would highly recommend and would take this cruise again in a heartbeat.

Balconies are very small. Since this ship is three years old it appears they added more rooms to sell. Like princess but not this ship

Wished it had some quite location (other than the Sanctuary) for reading and the like.

We spent 3 weeks on the Enchanted and as frequent Princess cruisers (15) it was outstanding as are all of the Princess ships! Spotless when it comes to cleanliness. Very modern and exceeds the needs of passengers.

very organized and great crew

Beautiful new ship. I love the new electronic room key which provides easy access on and off the ship. Staff and food was excellent as always.

All very good great staff

Wonderful ship.