Ila
Gomez

Customer service -oriented Independent Travel Consultant and has been to almost 50 countries. My focus is to enhance client satisfaction by providing personalized travel recommendations and itineraries. Collaborated with suppliers to negotiate competitive rates and exclusive deals for clients. Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base. Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.