Dielesy
Rodriguez

Ever since my parents opened Modern Travel, I started attending Travel Agent familiarization trips with them and this is how my interest in travel started.  A few years later, After graduating from Loyola University in New Orleans, I reconnected with my passion for travel and joined my parent's travel agency as an Independent Agent from my home office in New Orleans, Louisiana.   

Currently, I  travel with groups every  year to all sorts of destinations, mostly exotic ones.  This type of group travel has given me the opportunity to view the sites, experience the hotels and stay up to date on the destinations I can then offer to my clients.  I have also successfully accompanied elderly couples who need travel assistance and support during their trip.

My goal is to make  recommendations to meet my customer's needs and I do so by demonstrating to my clients how the product or destination will satisfy those needs.

I understand how valuable my client's time is so I keep a secure file of each client with their booking information to save them time and take care of their more simple bookings, without disturbing them with too many phone calls and emails.    While offering the best fit for my client's vacation, I also concentrate on value so If they have Airline miles or  Credit card points,  I make sure this is taken into consideration. 

Travel is my passion so I stay on top of the emerging travel markets and recognize the importance of technological advances on travel so do my best to stay informed and up to date with the latest technology.  My clients can text, call or email me.  I am on call 24/7.  Even when my clients are abroad, they know they can text or call me at anytime with any concern. 

I understand that product knowledge is the key to a successful trip and every destination offers a mosaic of styles, people, and experiences.  As a travel professional, I make sure I take into consideration factors that may have an effect on my client's trip such as world climates, events and  stay informed about emerging destinations and what they can offer.   

With so many years in the travel business, I can say that I am the most knowledgeable in Europe, South America, the Caribbean and USA; however, I have travelled to other more distant places such as Asia, United Arab Emirates, and the Pacific.  I mostly enjoy booking FIT's ( Independent and tailor made trips based on my client's specifications and my recommendations). FIT's allow flexibility for my clients and I can always accommodate it to their budget and  include activities I recommend such as private tours, restaurant reservations, specific hotels with upgrades and other amenities only available through Virtuoso.

Cruises are very popular these days and since we are agency owners, we are invited to the inagurals and get to tour the cruises right away.  This opportunity is a very valuable one in that  we then have first hand knowledge of the options we can offer for cabin assignments, and learn  about restaurants and amenities offered onboard.