The Payment Schedule
• There will be no binding contract for your holiday until we have received a signed booking form and/or payment of the deposit/sum required. You need only pay the deposit shown on the invoice at the time of booking, and you must pay the balance at least 45 days prior to departure.
• Please kindly note that bookings can only be considered CONFIRMED once the requested deposit or full payment is made.
• If you are booking a holiday for the peak period (December 15 to January 15) you may be required to pay the full amount at the time of booking. This will depend on the terms and conditions of the supplier.
How to pay?
• We accept all major credit cards. VISA, MASTER and AMEX. Please note that Sri Lanka In Style is a security aware business and for our guests financial security, we do not advise our guests to provide credit card details via e-mail. We prefer to call you to obtain the details. Unlike many of our competitors we do NOT add credit card fees.
• We take Bank Transfers as well.
• Once payment has been settled we will issue an confirmation voucher, contact details and will assign the chauffer guide. The confirmation voucher contains details of the arrival procedure as well as important contact numbers.
Cancellation
• All cancellations must be advised in writing and will take effect the day we receive it. Standard Cancellation Terms apply however where possible we voluntarily negotiate with the hotels and service providers on your behalf and refund all recoverable costs for cancellations beyond our terms and conditions.
• We will be entitled to retain part of the payment made by you as compensation for the work that has been put into preparing the itinerary. The compensation amount will differ according to whether the holiday period is during peak times or off-peak times in accordance with the tables below.
• Our standard cancellation policy is as follows:
Off Peak Period
• If you cancel more than 45 days prior to arrival the deposit is non-refundable.
• If you cancel between 30 and 45 days prior to arrival the cancellation is 40% of the holiday price.
• If you cancel between 15 and 29 days prior to arrival the cancellation is 60% of the holiday price.
• If you cancel between 14and 0 days prior to arrival the cancellation is 100% of the holiday price.
Peak Period. (December 15 to January 15)
• If you cancel more than 45 days prior to arrival the deposit is non-refundable.
• If you cancel between 0 and 45 days prior to arrival the cancellation is 100% of the holiday price.
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