Multi-Day Tour

First Passage to the West Highlights with Pre-Tour Cruise ms Nieuw Amsterdam - 2019 (14 days)

Rocky Mountaineer

Vancouver, Canada To Calgary, Canada

Valid for Departures: 04 May 2019 - 31 Oct 2019

Itinerary

DAY LOCATION(S) HOTEL MEALS DESCRIPTION
Day 1
Vancouver, BC Canada
None Breakfast, Lunch, Dinner
Begin your journey at the Vancouver cruise terminal where you board your ship. Overnight on Holland America's ms Nieuw Amsterdam.
Day 2
Vancouver, BC Canada
None Breakfast, Lunch, Dinner
Enjoy sailing through the dramatic Inside Passage. Overnight on Holland America's ms Nieuw Amsterdam.
Day 3
Juneau, AK United States
None Breakfast, Lunch, Dinner
Located at the foot of grand mountain peaks on the Gastineau Channel, the town of Juneau has the massive Mendenhall Glacier and the immense Juneau Icefields at its back door. Juneau is the place to let your imagination run wild. Explore the lush Tongass National Forest, visit the rustic shops in town, set out and whale watch, flightsee, hike, kayak, raft or fish. Due to the long daylight hours, there's plenty of time for your perfect Juneau adventure. Overnight on Holland America's ms Nieuw Amsterdam.
Day 4
Juneau, AK United States
None Breakfast, Lunch, Dinner
Take your time and poke into every little store from the Trail Bench to Lynch & Kennedy's Dry Goods. The Red Onion Saloon, with its honky tonk piano and costumed barmaids, is a treasure trove of memorabilia featuring pictures of Klondike Kate, Peahull Annie and other vintage characters. To complete the picture of those rip-roaring days, visit the nostalgic Trail of '98 Museum. The Klondike Gold Rush National Historical Park boasts restored buildings and wooden boardwalks that invite you to take a stroll into the past. Overnight on Holland America's ms Nieuw Amsterdam.
Day 5
Skagway, AK United States
None Breakfast, Lunch, Dinner
As Biosphere Reserve and UNESCO World Heritage Site, Glacier Bay National Park protects a unique ecosystem of plants and animals living in concert with an everchanging glacial landscape. Bring out the camera and listen for the thunderous sound of a monumental chunk of ice that has split from a glacier as it crashes into the sea. The impact shoots water hundreds of feet into the air. Glacier Bay has more actively calving tidewater glaciers than anyplace else in the world. Overnight on Holland America's ms Nieuw Amsterdam.
Day 6
Ketchikan, AK United States
None Breakfast, Lunch, Dinner
Built out over the water and climbing weathered stairways, Ketchikan clings to the shores of Tongass Narrows and drapes the mountains with a cheerful air. Take time to explore Creek Street, the Tongass Historical Museum, Totem Bight State Park and Saxman Village, Ketchikan's main attractions. Deep water fjords created by retreating glaciers has left behind stunning granite cliffs towering thousands of feet above the sea and countless waterfalls cascading into placid waters. Overnight on Holland America's ms Nieuw Amsterdam.
Day 7
Ketchikan, AK United States
None Breakfast, Lunch, Dinner
Enjoy sailing through the dramatic Inside Passage. Overnight on Holland America's ms Nieuw Amsterdam.
Day 8
Vancouver, BC Canada
Silverleaf: Pinnacle Hotel Vancouver Harbourfront, Goldleaf: Fairmont Hotel Vancouver, Goldleaf Deluxe: Pan Pacific Hotel Vanc Breakfast, Lunch, Dinner
After breakfast you will disembark the ms Nieuw Amsterdam in Vancouver. Take full advantage of a free day at leisure in Vancouver, and check out Vancouver's must-see attractions like the Vancouver Aquarium (admission not included), Stanley Park, or Granville Island, explore the city's museums, art galleries, gardens, and varied neighbourhoods, or take a day trip to discover the nearby resort town of Whistler or British Columbia's charming capital on Vancouver Island, Victoria. Overnight in Vancouver.
Day 9
Vancouver, BC Canada
Silverleaf: Pinnacle Hotel Vancouver Harbourfront, Goldleaf: Fairmont Hotel Vancouver, Goldleaf Deluxe: Pan Pacific Hotel Vanc None
Today, select your choice of one of four activity options: 1. Enjoy a six-hour sightseeing tour of Vancouver's spectacular North Shore. Travel across the Lions Gate Bridge and into the Coast Mountains. Experience the Capilano Suspension Bridge and Treetops Adventure, discovering the coastal temperate rainforest and British Columbia's First Nations heritage. Next, visit Grouse Mountain (gondola admission included), the Peak of Vancouver, and take in breathtaking views of the city, ocean, and surrounding mountains. Includes hotel pick-up/drop-off transportation; 2. Enjoy a five-hour guided cycling tour of Vancouver's highlights, and experience the best of Vancouver food, history, ecology and culture while being active. The 23km ride takes in the seawall and rainforest of Stanley Park, English Bay, Granville Island (including the Aquabus ferry), False Creek, Chinatown, Gastown, and Coal Harbour. Includes helmet and bicycle rental. Please note: Guests' heights needed to arrange appropriately-sized bicycles, and guests will need to make their own way to/from 1344 Burrard St. for the tour; 3. British Columbia's mild climate and unique geographic location, tucked between mountains and sea, provide the province with an abundance of amazing culinary bounty which guests will explore on this in-depth 'Made in BC' Vancouver food tour on Granville Island. In the company of an experienced local chef or food writer (maximum six guests/docent), this 2.5 hour walk will get under the skin (or peel) of this fascinating and delicious world as intellectually curious guests tour the market, meet some of the local producers and taste their delicious wares. Please note: Include any dietary restrictions or allergies, and the docent will adapt accordingly, as there are several tastings of fish or seafood, and guests will need to make their own way to/from 126 Davie St. for the tour; 4. Experience the Howe Sound coast line from a 30 ft. rigid hull inflatable boat on a 'Sea Safari'. With the refreshing sea mist in their faces, guests will take in the towering cliffs of Anvil Island, the seals at play at Pam Rocks, the caves of Bowen Island, and many more picturesque sights only seen from the water. Spend an unforgettable 2 hours cruising along the water's surface, surrounded by BC's unique Coastal Mountains, taking pictures with seals bathing in the sun, or cruising through the waves on our natural roller coaster. Includes hotel pick-up/drop-off transportation; 5. Enjoy the rest of the day at leisure to explore Vancouver. Overnight in Vancouver.
Day 10
Kamloops, BC Canada
Silverleaf: Kamloops Silverleaf Service Accommodation, Goldleaf: Kamloops Goldleaf Service Accommodation, Goldleaf Deluxe: Kam Breakfast, Lunch
Travel onboard the Rocky Mountaineer from the coastal city of Vancouver to Kamloops, in the heart of British Columbia's interior. On today's journey you will see dramatic changes in scenery, from the lush green fields of the Fraser Valley, through forests and winding river canyons surrounded by the peaks of the Coast and Cascade Mountains, to the desert-like environment of the BC Interior. Highlights include the rushing waters of Hell's Gate in the Fraser Canyon and the steep slopes and rock sheds along the Thompson River. Your day concludes as the Rocky Mountaineer travels along the shores of Kamloops Lake into Kamloops. Overnight in Kamloops. Please note that all accommodation in Kamloops is of moderate standard. Breakfast and lunch will be served onboard.
Day 11
Kamloops, BC Canada
Silverleaf: Fairmont Chateau Lake Louise, Goldleaf: Fairmont Chateau Lake Louise, Goldleaf Deluxe: Fairmont Chateau Lake Louis Breakfast, Lunch
Your journey continues eastwards to the mighty Canadian Rockies and the province of Alberta. Once again you will see a spectacular array of scenery as you travel across ranchlands, along rocky lakeshores, over high mountain passes and through the remarkable tunnels that form part of the rich rail history of the Canadian Rockies. Today's highlights include Craigellachie, where the last spike of the Canadian Pacific Railway was driven, the climb over Rogers Pass, Kicking Horse Canyon, the Spiral Tunnels and, of course, the glaciers and snow-capped peaks of the Canadian Rockies. Your rail journey ends this evening in the mountain hamlet of Lake Louise. Overnight in Lake Louise. Breakfast and lunch will be served onboard.
Day 12
Lake Louise, AB Canada
Silverleaf: Elk + Avenue Hotel, Goldleaf: Rimrock Resort Hotel, Goldleaf Deluxe: Rimrock Resort Hotel None
This morning you are free to explore beautiful Lake Louise on your own. After lunch, a half-day tour takes you into Yoho National Park to view some of its natural wonders. Among the attractions are the Spiral Tunnels, Emerald Lake and a natural rock bridge that spans the Kicking Horse River. At the end of the tour you will be transferred to Banff. Overnight in Banff.Please note: While departure from The Fairmont Chateau Lake Louise will be approximately 2:00 p.m., scheduled checkout time is normally 12:00 p.m. Your luggage will be stored upon checkout and you are free to enjoy the amenities of the hotel before the tour departs.
Day 13
Banff, AB Canada
Silverleaf: Delta Calgary Downtown, Goldleaf: Fairmont Palliser Hotel, Goldleaf Deluxe: Fairmont Palliser Hotel None
Today you will enjoy a full-day tour concluding in Calgary. Begin the morning with a sightseeing tour of Banff. Among the points of interest are Bow Falls, Lake Minnewanka, Surprise Corner and the Hoodoos. Banff Gondola included. Continue on to Kananaskis for the highlight of today's adventure, a 12-minute Panoramic Helicopter Tour over the remarkable landscape of the Rockies. Overnight in Calgary.
Day 14
Calgary, AB Canada
None None
Your vacation ends upon checkout from your Calgary hotel.

Tour Features

Experience(s)

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Description

About Us

Rocky Mountaineer offers over 65 unique Canadian vacation packages and four distinctive rail routes through British Columbia, Alberta, and the Pacific Northwest. Our world-renowned train travels by daylight through the wild beauty of Canada’s West and is the best way to experience the majestic Canadian Rockies. This unforgettable journey takes us back to a time when travelling was just as much about the journey as the destination. With its impeccable onboard service, gourmet cuisine, and luxurious surroundings, it is no wonder that Rocky Mountaineer is considered by many to be one of the world’s ultimate travel experiences.

Insider Tip

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Terms & Conditions

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The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.

Reviews and Recommendations for Rocky Mountaineer

97%

of 89
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Well run but unpredictable

By: harps1


Reviewed on: 11 Sep 2013

Train was comfortable and staff were extremely pleasant and competent. Unfortunately weather was cloudy to the point of our being unable to fully appreciate the vistas. Also the final 3hrs thru the spectacular Rocky range, we were abandoned because of a derailment ahead of us, much disappointment felt by all. Bussed finally to Banff but most of trip in darkness so missed all of the most spectacular scenery. and no spiral tunnel.
Travel Advisor:  Rick Kritschgau

Recommended

By: jak


Reviewed on: 17 Sep 2013

It was an excellent trip. We had exceptional weather. I recommend spending more for the Gold Leaf service. The hotels were better; the train seats were better; the dining on the train was better. Our fellow travelers with Red Leaf service complained that their travel was like airline travel.
Travel Advisor:  Michelle Boyles

HIghly Recommended

By: Cindy


Reviewed on: 25 Sep 2013

What a luxurious experience on the Goldleaf car! Service, food, seating, were outstanding.
Travel Advisor:  Michelle Boyles

Highly recomended the Gold Leaf Package

By: SM48


Reviewed on: 21 Oct 2013

From the service, the food and the friendliness of the employees made this experice the best ever. I strongly recomend this worry free trip. The view was magnificent. I truly enjoyed the other passengers and became friends by the time the vacation ended.
Travel Advisor:  Shelley Greenan

Great, would recommend!

By: DG


Reviewed on: 18 Oct 2013

The train trip was great and the people were very nice and so helpful. Everything was great, recommend to everyone. Great way to visit Canada! DG
Travel Advisor:  Joan Gerson

Truly a unique and pleasurable journey

By: Jimbo


Reviewed on: 11 Oct 2013

Rocky Mountaineer "Gold" is incredible from the immaculate and comfortable rail cars to the awesome on board service, food and beverage. The destination of the Canadian Rockies met our expectations. I can recommend this product to my friends and associates heartily.
Travel Advisor:  Jim Buckley, CTA

Wonderful Experience, Highly Recommended

By: 1963


Reviewed on: 11 Oct 2013

My wife and I and our two close friends experienced a fabulous trip on the Rocky Mountaineer this summer. Our trip took us at a leisurely pace from Jasper to Vancouver with an overnight stay in Kamloops. On board the train we experienced breathtaking scenery, delicious meals and superb "first class" service from our three hosts who were knowledgeable, friendly and funny, yet also very professional. Tough to find that high level of service anywhere.
Travel Advisor:  Rick Kritschgau

Highly recommended

By: Elaine


Reviewed on: 28 May 2014

They do a great job.  It is a beautiful trip, great food, charming hosts, beautifully organized.

A great trip!

By: P & C


Reviewed on: 07 Jul 2014

Everything was smooth sailing! The ride itself was both quiet and smooth, a big step up from Via Rail from Toronto to Jasper (even with our car close to the front of the train). We were mid train on the Mountaineer. The 2 fellows serving us upstairs were very attentive, patient, kind and thorough. Jamie was so knowledgeable adding a delightful aspect to what we were looking at. The gals in the dining car kept in good order a busy and easily confusing setting. Connections were great as well as the accommodations. All in all we were and are very pleased.
Travel Advisor:  Peg Aikman

Wonderful!

By: Dave


Reviewed on: 10 Jul 2014

The Rocky Mountaineer is, without a doubt, a dream vacation.  The literature from Rocky Mountaineer doesn't come close to the actual experience.  Everything in the train coaches has been designed for the complete comfort of the guests and is always sparkling clean.  I cannot adequately describe the friendly, helpful employees on the train; nothing is too much to ask of them.  The meals are excellent with much attention to the presentation.  The hotels selected by RM are a reflection of the quality experienced on the train itself.  RM must be complimented on the handling of  the baggage.  Never once was a bag misplaced or delayed; the process was seamless.  Thank you Rocky Mountaineer!
Travel Advisor:  Theresa Quintarelli

Canadian Rockies Rock

By: World Traveler


Reviewed on: 10 Jul 2014

The Rocky Mountaineer train was comfortable and the staff excellent beyond our expectations--courteous, knowledgable, talented, and accommodating. Our gluten-free diet was happily, and creatively, presented. My birthday was celebrated with a signed card by the staff and four beautiful prints from vintage Rocky Mountaineer posters. Since Rocky Mountaineer Travel booked our Gold Service hotels, our only disappointment was the hotels in both Kamloops and Victora. The company REALLY needs to provide better accommodations in Kamloops--the place is horrible with no decent restaurant. There may be better places to eat in Kamloops, but after a 12-hr. train trip we just wanted a quick bite in the hotel (very disappointing) before retiring. Our other hotel disappointment was the Victoria Empress where we were told that our booking level, Gold Service and Virtuoso, didn't warrant a room with a water view. Rocky Mountaineer needs a better agreement with the Victoria Empress!
Travel Advisor:  Ginny Thornton

highly recommend

By: Not provided


Reviewed on: 23 Jul 2014

RM needs to provide more personal contact with their representatives.  Service and food on the train was excellent, however more commentary should be given,  and RM needs more involvement during the motorcoach part of the tour.  The gold leaf deluxe seems to rely on Fairmont for its price, but RM should be more visible. Also to not include Lake Morraine is a major reason I would hesitate to recommend this tour.
Travel Advisor:  Randie Rosenberg
Not Recommended

Could have been better

By: Red


Reviewed on: 24 Jul 2014

too long days on the train waiting for freights to pass (12+) hours, well trained and upbeat personnel who are knowledgeable, food was good but RM set my expectations too high.

Excellent

By: Hookman


Reviewed on: 31 Jul 2014

Totally enjoyed our recent trip on the Rocky Mountaineer.   I have a few comments that would have made the trip much better for our group.   First, the RM tour guide on our bus from Calgary to Banff was not even mediocure.  While he seemed to know a lot of sfuff, his delivery was boring and often confusing.   He did not represent RM well and given the cost of this trip we deserved much better.   I have toured a lot in the Americas and Europe and he is the worst guide I ever encountered.  Second,  It felt like we wasted a day of our time traveling between Banff and Lake Louise and back to Banff.   Planners need to fill this time better.   The highlight of my trip was a visit to Bouchart Gardens and it was not included in the RM part of the trip.   It should have been seen by everyone.  
Travel Advisor:  Jim Buckley, CTA

Would Recommend

By: ED


Reviewed on: 29 Jul 2014

Train trip was great. Hotels were outstanding. - There was no need to spend the evening in Calgary. Should have went directly to Banff. Hellocopter ride also was not necessary. 
Travel Advisor:  Jim Buckley, CTA

Comfortable Friendly Service!

By: marcie


Reviewed on: 01 Aug 2014

Service was excellent!
Travel Advisor:  Jim Buckley, CTA

Extraordinary service

By: CK


Reviewed on: 05 Aug 2015

We always say it is "People" who makes the difference! This is my second time that I was on the train. The first time I went by myself and this time I went with my family. The new station is fabulous and all the hosts are very patient and friendly. They always make us so welcome! My 2 boys - 8 & 6 enjoyed the train ride as much as the adults. We stay in the Gold Leaf cart and the hosts are so kind to my 2 boys - they allow them to stay with them and let them to help out. They have all these games for the kids to keep them engaged. I don't know how I can do that without their extraordinary service. I will definitely go again with my parents next time. One thing I would like to point out is the "land" service, I would recommend that RM should have representative in every stop to help the passangers to check-in. The piece that made me upset was the Fairmount part that the service is not good especially in Lake Louise.
Travel Advisor:  Teresa Ho

Best run company we have ever seen!

By: Xave & Caroline


Reviewed on: 24 Aug 2015

Great trip and wonderful employees. We would do it again!!!!
Travel Advisor:  Heather Rude

Organized friendly service

By: Joan


Reviewed on: 27 Sep 2015

Great holiday. As I said early we were disappointed with the Jasper Park lodge. Our room was too hot for living. Our reservations were mixed up and they were too busy with weddings etc. Other hotels were great. Rain tour was exceptional.
Travel Advisor:  Randy Raphael

Great company to travel with

By: mpo


Reviewed on: 25 Sep 2015

Rocky Mountaineer pulled out all the stops to ensure a wonderful experience. the trains were clean, the staff very accommodating and the scenery was spectacular. A great amount of time and effort was thought out to make this memorable. Kudos to our hostess onboard, Marylou..................she was great!!

Top flight service...

By: Happy


Reviewed on: 20 May 2016

Mary Emrich is on top of everything...
Travel Advisor:  Mary Emrich

Pampered from the beginning to the end

By: Miguel and Kim


Reviewed on: 14 Jun 2016

Top class and worth the Gold Leaf Service. Very comfortable, friendly, courteous and attentive staff. Food quality par excellence! Great selection of merchandise but would have been nice to purchase a reasonably priced child's (2-4 year old) toy train. Have already recommended to friends must take this trip.
Travel Advisor:  Sandie Harman

Great experience

By: Lorraine


Reviewed on: 11 Jun 2016

The Rocky Mountaineer lived up to its excellent reputation.
Travel Advisor:  Sandie Harman

Friendly, expert service!

By: Dana*7


Reviewed on: 10 Jun 2016

Wonderful time on Goldleaf service train!! The staff were very warm and welcoming, as well as informative on the sights seen. Enjoyed all the gourmet breakfasts and lunches served!! Appreciated the snacks and alcoholic drinks at anytime! Entertaining comments were appreciated, but safety was strongly emphasized. Easy transfers of luggage to hotels by staff...thank you!! Would love to do another train passage in the future. Keep me informed of any deals for repeat customers please! Thank you for everything!
Travel Advisor:  Sandie Harman

fun folks, top-notch meals

By: Pam


Reviewed on: 15 Jun 2016

The staff was excellent - in every way!
Travel Advisor:  Sandie Harman

Great Service, View and equipment

By: CLC


Reviewed on: 11 Jun 2016

The trip lived up to our very high expectations.
Travel Advisor:  Sandie Harman

Very helpful

By: Val


Reviewed on: 10 Jun 2016

Loved the Rocky Mountaineer train trip, and would do it again without hesitation! Sandie was most helpful...
Travel Advisor:  Sandie Harman

an extraordinary train trip

By: anik


Reviewed on: 28 Jun 2016

the RM is a" huge travel machine". Everything is coordinated at the best: Splendid itineraries, comfortable seats, gourmet food, lovely and smiling staff, perfect baggage transportation, at the chosen hotels. Precision, comfort and most agreeable environment. An excellent choreography which gives each traveller a chance to have a great personal experience.
Travel Advisor:  Dympna McFadden

outstanding service on the trail

By: Craig


Reviewed on: 23 Aug 2016

not sure they could have done it better would highly recommend the Rocky Mountaineer
Travel Advisor:  Jesse Taylor

Wonderful experience!!

By: Barbara


Reviewed on: 22 Aug 2016

Our first time on a trip like this which involved a train ride. It was wonderful!! The scenery breathtaking, meals on board the train were superb and expertly presented. Hot and filling. The hosts and chefs and everyone on board were absolutely delightful. Helpful, courteous, interesting, nicely dressed and coiffed. It was a lovely journey and one we would recommend to anyone. Thank you.
Travel Advisor:  Willo Falk

Fabulous service Great food Excellent hosts

By: Mary


Reviewed on: 09 Sep 2016

The Rocky Mountaineer experience was amazing. We were in the first domed car, and we had four young ladies who served us and met our every need. It is someting we will never forget, and we will recommend Rocky Mountaineer to others. We did not have any snafus. We are very impressed with their organization and how well they work with the hotels and motor coach companies. We are very happy with our experience.
Travel Advisor:  Laura Schelling

terrific service

By: aa57


Reviewed on: 28 Sep 2016

The train trip was excellent--good food --great service- wonderful staff
Travel Advisor:  Pam Anderson

High marks for Rocky Mountsineer

By: Steve2016


Reviewed on: 01 Oct 2016

Had a wonderful experience with Rocky Mountaineer. Really impressed with the quality of service and attention to detail. Staff on the train kept us informed and involved with the scenery we were traveling through. Great people !! Excellent travel support throughout. Thanks for an unforgettable tour through the Canadian Rockies !
Travel Advisor:  Mary Stershic

Great Service

By: JD


Reviewed on: 12 Oct 2016

Service was great, Food very good. personal friendly on Train. Check in at some hotel was slow, and could be more efficient. Have keys ready or passed out on train or bus before arrival. We enjoyed the trip.
Travel Advisor:  Marian Blessing

Amazing trip in western Canada

By: Rusty


Reviewed on: 11 Oct 2016

We spent 8 days on the Rocky Mountaineer trip this September and thoroughly enjoyed the experience. The trip hosts, Kevin and Laurie Lichty were excellent. They were very helpful, organized and caring. Their efforts and constant 'behind the scenes work' helped the trip to run smoothly. The Brewster motorcoach driver, Mike, was also an excellent addition to the team. His knowledge of the area and his patience in explaining local details was very much appreciated. Kevin, Laurie and MIke were always willing to put in extra effort to accommodate everyone on the tour. They helped to make a great experience even more enriching and memorable. The two days on the Mountaineer were exceptional as well. The beautiful scenery, the gourmet meals and amazing service were all memorable highlights. We especially appreciated the seamless movement of our luggage from bus to hotel to train. We are glad to have had this experience and would recommend it to anyone.
Travel Advisor:  Rick Kritschgau

Rocky Mountaineer

By: Joe


Reviewed on: 06 Jun 2017

It was a fabulous trip & the staff on the train treated us like kings & queens. The tours were perfect, the food was great, & the scenery spectacular!
Travel Advisor:  Ileana Weingart
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Rocky

By: Archie


Reviewed on: 29 May 2017

We had a very enjoyable trip with Rocky Mountaineer.
Travel Advisor:  Ileana Weingart
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Awesome

By: Sugar


Reviewed on: 06 Jul 2017

We had the most wonderful time. We celebrated our 50th wedding anniversary on this trip. We had talked about doung the Rocky Mountaineer for years snd finally decided to for our anniversary, why did we wait so long? We have already recommended this trip to others and are ready to go again, they take good care of you. Thenk you Rocky Mountaineer
Travel Advisor:  Connie Frenzel
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with changes

By: traveler


Reviewed on: 04 Aug 2017

We thought the hosts on the train were excellent. The noon and evening meals for the silver service were not very good. We suggest not taking the train back from Banff to Vancouver but rather take the option of going to Calgary. We also suggest starting in Vancouver rather than taking the train from Seattle to Vancouver. We did see as much of the mountains and lakes on the train as we thought we would.
Travel Advisor:  Ellen Cohen
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A unique and delightful experience

By: Tom C


Reviewed on: 11 Aug 2017

The Rocky Mountaineer was an ideal choice for crossing the Canadian Rockies. The on-board experience was amazing - there were three attendants in our car, providing informative and entertaining commentary throughout each of the two 12-hour days we were on board. The food & beverage service was continuous throughout each day, and the meals were surprisingly good. Their logistics for getting all of us passengers off to the hotels for the overnight pause, with our luggage waiting for us in the room, and for getting us back to the station early the next morning for the second day’s journey, were flawless. A thoroughly delightful way to experience the magnificence of the mountains.
Travel Advisor:  Kristen Fernandez
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fun trip

By: 50th. anniversary couple


Reviewed on: 05 Jun 2018

Friendly service, good staff.
Travel Advisor:  Nora Pearce
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Rocky Mountaineer

By: Mary


Reviewed on: 10 Aug 2017

What a great experience! Everyone should do this once in their lifetime. The train ride was smooth, the chefs were amazing so the food was equally tasty and presented to delight the eye. The crew was entertaining and informative and had stories to share from start of trip to end. The scenery was awe inspiring. Kudos, Rocky Mountaineer!
Travel Advisor:  Maureen Paap
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Mountaineer

By: Christine


Reviewed on: 10 Aug 2017

We had a very nice time. It was the Gold Leaf service. The staff on the train is awesome! The food, I thought, is good but not great. The days are long - start very early morning- and end later than I expected. A long day to be sitting- the scenery was nice but very much the same for the majority of the time. Did think Lake Louise and Banff were great places to visit. Vancouver is a wonderful city.
Travel Advisor:  Lise-Marie Wertanzl
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A Great Train Ride

By: Spinman


Reviewed on: 12 Aug 2017

Luxury and hospitality to the max! The two days from Vancouver to Jasper were wonderful thanks largely to the staff in our car. They were most knowledgeable and friendly. Luckily the fires in BC were mostly north of us and only marginally affected the trip. Hotels were mostly excellent with few exceptions.
Travel Advisor:  Becky Sullivan
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Rocky Moutaineer Experience

By: Steve


Reviewed on: 14 Aug 2017

I did not know what to expect on this trip. I thought that I understood the scope of the trip but was very surprised about the extent of the personal service that we received. Whether it was on the train or the buses at the last part of the trip, we were treated with exceptional professionalism. The staff on the train portion was over the top with historic knowledge, professional service, and great attention to the travelers. Every employee of RM was polite, customer oriented and always helpful. The partnership with Brewster helped make the trip, especially after we left the train. One driver in particular helped immensely with our trip enjoyment and his name was Allister Brissndn. Cannot say enough about the train buses, and the first class accommodations. You will be highly recommended by my wife and me. Great experience!!! Steve
Travel Advisor:  Janet Cochenour
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trip

By: southern


Reviewed on: 31 Aug 2017

extremely enjoyable, they took care of all the details, the food was excellent, the accommodations were breathtaking.
Travel Advisor:  Paula Sasser
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Rock Mountaineer

By: Sandy


Reviewed on: 23 Aug 2017

Wonderful experience. the train was very comfortable, the meals were delicious and the staff was terrific. They was courteous, knowledgeable, and friendly . The scenery was spectacular. A truly amazing experience.
Travel Advisor:  Rachel Hardy
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Wow!

By: Elated


Reviewed on: 27 Aug 2017

What can we say except WOW?!? From the get go, efficiently run, thorough in their attention to detail and oh the food! The staff is excellent, attentive and very knowledgable. We were thoroughly satisfied and would recommend the Rocky Mountaineer to everyone. The train is a wonderful way to travel and relives the glory days of rail transport.
Travel Advisor:  Kevin Lichty
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Vancouver to Baniff

By: john


Reviewed on: 07 Sep 2017

Very pleasant experience
Travel Advisor:  Rachel Hardy
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Was well suited to work with Roz for the benefit of K and I.

By: wildlight4944


Reviewed on: 08 Sep 2017

Nancy as the sales agent and the entire RM team on the ground and on the train - and in the air (helicopter) - were tuned into our celebration. We were pampered from the private car ride to the Four Seasons Hotel, the ferry to Victoria and the Empress and Buchart Gardens, the chopper to Sonora Resort, back to Vancouver and Stanley Park, the train ride to Kamloops and Banff, the Chateau at Lake Louise and on to Calgary and our private car to Calgary airport.
Travel Advisor:  Roz Gibel
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Bahr Group Rocky Mountaineer

By: Carol W


Reviewed on: 07 Sep 2017

Our experience with Rocky Mountaineer was awesome. The hosts/hostesses were so friendly and hospitable. The food was plentiful and delicious and served so attractive. They made a very comfortable train ride spectacular.
Travel Advisor:  Helga Thalheimer
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Thru the Rockies on a train and a bus

By: Guy


Reviewed on: 15 Sep 2017

We had a great time on the Rocky Mountaineer. Staff attention and food were excellent. The scenery was fabulous. To us this was one of those 'once-in-a-lifetime' trips. There are maybe too many options in choosing the trip. I must admit I was daunted br the huge book describing all the various options and relied on the others in our party and our travel agent to make the selection. The days on the train are long, and my wife's knees got swollen during the journey. Kamloops was fine for a stopover, not expecting much, but we got into the Jasper Park Lodge very late, and had too leave very early the next morning, so we did not really get to appreciate this beautiful hotel. If we were to do it again, I think I would have liked to spend an extra day in Jasper. Lake Louise was beautiful and the schedule let us spend a little time walking around there. There was confusion over beds. We asked for accessible rooms, and got them, but we also got an extra cot set up in the room, twice
Travel Advisor:  Francine Leduc
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Rail Carrier

By: Sandy


Reviewed on: 17 Sep 2017

I would compare the train company to Viking. Everyone was knowledgeable and responsible. We are so happy we chose the gold service. Food and drink was plentiful and very good. The company is outstanding.
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.?

By: Marie


Reviewed on: 17 Sep 2017

The coach was comfortable, service and fool excellent and plentiful, the staff knowledgable and pleasant. The only negative was elongated waiting for freight trains to pass, the downside being enroute many hours with no possibility of movement and very late dinner hours.
Travel Advisor:  Roxanne Girard
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Trip of a Lifetime

By: SusanS


Reviewed on: 20 Sep 2017

From the time we departed the Vancouver airport until we left for the airport in Calgary, we never touched our luggage. It was delivered to our hotel room and was waiting for us upon arrival. All the details of the trip had been taken care of and so we only had to concentrate on making memories. The train "experience" could not have been better. Our coach was brand new and was so comfortable. The food and wine were delicious! The 4 hosts on our coach were fabulous and it is easy to tell that they truly loved their jobs. Loved their commentary and their willingness to make our trip a memorable one. We were impressed with one of the team leaders that was talking through a medical issue with a fellow passenger. Her demeanor was very calming and professional. The hotels in Vancouver, in Lake Louise and in Calgary were first class Fairmont hotels where the service was exemplary.
Travel Advisor:  Sally Shekane VCTA
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Rocky Mountaineer Goldleaf Service

By: Pat P


Reviewed on: 09 Nov 2017

We boarded the Rocky Mountaineer on September 6, 2017 and knew immediately that we were in for a trip of a lifetime! The warmth of our four hosts on the train made our trip all that more enjoyable and they tended to our every need. They let us know when something special was coming up and kept us very comfortable on the train. We traveled with a group of eight and had the seats in the back of the train which was perfect as we were able to walk around and visit amongst ourselves without disturbing others. We enjoyed every aspect of the trip. The scenery was majestic and every detail was tended to. Not having to deal with our luggage was a plus and all of the hotels we stayed in were outstanding. We were a group of family and good friends which made our trip even more enjoyable. There is nothing that I could suggest to have made the trip any better. Our travel agent, Sally Shekane, left nothing undone. This was definitely a bucket list trip!
Travel Advisor:  Sally Shekane VCTA
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Canadian Rockies

By: Stan


Reviewed on: 20 Sep 2017

Everything was excellent with few exceptions! Our room at the Banff Springs Hotel was a little tight (dormers) and not a great view. Some repitition on the motor coach / too much back and forth highway riding. Staying in 5 hotels in 9 days was a little tiresome, however, it is understandable! Kudos to the train staff!
Travel Advisor:  Patricia Shachat
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Satisfaction

By: Johnadvm


Reviewed on: 06 Oct 2017

Excellent !!!!!i I do not like the format of bthis questionnaire
Travel Advisor:  Sandie Harman
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Rocky mountaineer

By: ralph


Reviewed on: 09 Oct 2017

First class treatment and travel---hard to improve on the experience.
Travel Advisor:  Yvonne PelletierPaul
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Great Rockies trip

By: Larry


Reviewed on: 08 Oct 2017

We spent 11 days traveling through the Rocky Mountains and had a great time. All arrangements were well coordinated with the hotels...everything went smoothly. RM was never late. The motor coaches were comfortable and the drivers did a good job with their commentaries. The train was great although the days were long...some too long. The staff on the train were very friendly & went out of their way to entertain us...food & service was great.
Travel Advisor:  Gabrielle Warncke
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Friendly Crews; Beautiful Views

By: Bill


Reviewed on: 18 Nov 2017

Title sums up the trip. Some of those very early luggage collection times were difficult, but we realize necessary for some of those long days of travel. Only real complaint was the very short duration of time in Whistler. Otherwise the entire trip was handled very professionally, as well as pleasantly.
Travel Advisor:  Rachel Hardy
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Rocky Mountaineer

By: Retired Fed


Reviewed on: 10 May 2018

This was one of my most favorite travel experiences. The Rocky Mountaineer service was over the top. High quality accommodations and cuisine. The mix of train and road travel was well balanced. Accommodations in Jasper, Banff and Calgary were first class. The tours supported by Brewster travel were first rate. And of course the scenery was amazing.
Travel Advisor:  Jan Halderman
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Train through Canadian Rockies

By: Con


Reviewed on: 15 May 2018

This was a fantastic two day luxury trip through the Rockies. The service was impeccable, the food was fantastic, and the scenery was unbeatable. Truly the trip of a lifetime.
Travel Advisor:  Coleen Supancic
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Rockies

By: May


Reviewed on: 25 May 2018

Excellent, from the send--off in Vancouver to the extremely well-organized arrival at each destination. There is no confusion or hastle. Service on the gold leaf was superb. The staff was very attentive to all and special note to the people who keep the cars including the washrooms immaculate! The food was tops, and the staff on my first two days were fun, enthusiastic, and inclusive of all the passengers; Laura, Kiki, Sean, and the others love their jobs. The crew on my back two days are just as good, but they and the passengers were more subdued. The scenery is majestic and It was relaxing, but interested parties should be aware of many delays due to freight.
Travel Advisor:  Heidi Nanigian
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Rocky Mountaineer

By: John


Reviewed on: 28 May 2018

Gold leaf is recommended Also select the meal plan The trip was awesome highly recommend
Travel Advisor:  Karyn Farr
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Canadian Rockies

By: Nancy Young


Reviewed on: 29 May 2018

The service was excellent! The trip was handled professionally, fun and train was comfortable. All the connections with hotels, buses and luggage handling was great! The delays in train schedule while on board was the only disappointment.
Travel Advisor:  Jan Hammond
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train trip

By: Randie


Reviewed on: 28 May 2018

Great! The trip was wonderful!
Travel Advisor:  Marsha Dolbow
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Great experience. 10 out of 10

By: Dr K


Reviewed on: 07 Jun 2018

Wonderful experience highly recommended to all.
Travel Advisor:  JoAnne Patterson
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Dream trip

By: EZ


Reviewed on: 05 Jun 2018

Worth every penny! I went for the views and the mountains but was astonished at the length the Mountaineer team goes to provide excellent service. The food, the train, the stations, hotels, were all serviced by an exceptional customer satisfaction teams! Every aspect is service and experience oriented! Would highly recommend!
Travel Advisor:  Nora Pearce
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Banff to Vancouver

By: Iggy


Reviewed on: 14 Jun 2018

Day 1. CP went on strike so we had to travel 9 and a half hours on a mediocre bus. The scenery was beautiful but no alcoholic drinks and a terrible box snack was served. Not on our bucket list. Kamloops accommodation where we stayed overnight was great. Day 2. We boarded the train. It was fabulous! Everything we expected. Smooth ride, great scenery, delicious food, amazing staff. And because of our disappointing first day, they compensated us royally.
Travel Advisor:  Linda Vaughan
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Review your rail carrier

By: Puppy


Reviewed on: 16 Jun 2018

The accommodations on the train were good. The food was good and your personnel were very accommodating and informative. The hotels were nice but was disappointed that there was a strike (not your fault) and our group was caught up in it but you did provide us with a bus tour from Kamloops to Banff. We were able to take breaks at different places, which re leaved our non movement.
Travel Advisor:  Marlene Walsh
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Wrong timing

By: Gianna


Reviewed on: 13 Jun 2018

I was only on the train for one day because of a strike. Very disappointed. The one day the service and care I received were excellent . We where put on a bus and they did the best they could but it was not the same. Very long and tiring day. Plus the hotel we were put in was not what I expected Very disappointing trip. The food on the train was excellent. I was very impressed on the care and service given
Travel Advisor:  Marlene Walsh
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Not Recommended

Too many problems

By: Freud


Reviewed on: 18 Jun 2018

When it was necessary to go to a plan B because of a rail strike, they were very unprepared. The right hand did not know what the left hand was doing. We got different stories from different people. We were lied to several times, as a result. They did not accommodate to special needs. We went from chocolate and champagne to granola bars and hard candy. They agreed to compensate us for the lost day, but it wasn’t adequate and they operated with the one size fits all rule. We have already recommended other travel programs to three other families.
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RM trip

By: Jo


Reviewed on: 22 Jun 2018

We thoroughly enjoyed the train portion of the trip. Some of the accommodations were below our expectations. We were disappointed with the food at most of the restaurants. We felt they were overpriced for the limited menu they gave us. The bus drivers were very informative and helpful.
Travel Advisor:  Susan Boehnstedt
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Review

By: Sam


Reviewed on: 14 Jun 2018

Great logistical operation;! Delightful
Travel Advisor:  Marilyn Bennett
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First Class

By: JBT


Reviewed on: 03 Jul 2018

Rocky Mountaineer train is definitely a first class operation. We loved our train ride and the great customer service while on the train.
Travel Advisor:  Alicia Doak
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Bucket list

By: Michelle


Reviewed on: 18 Jul 2018

Beautiful views, fabulous plentiful food & drink! Good cheer for all!
Travel Advisor:  Rebecca Falkenberry
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Rocky Mountaineer trip

By: Mooby


Reviewed on: 16 Jul 2018

5 star service, food, scenery, etc
Travel Advisor:  Roxanne Girard
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Well done

By: Scarlatti


Reviewed on: 12 Jul 2018

An excellent experience - quite aside from the unmatched and dramatic settings, the RM approach to providing - indeed anticipating - what their passengers would want or appreciate, is probably close to unparalleled.
Travel Advisor:  Kip Abbott
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The only way to go.

By: MEBS


Reviewed on: 27 Jul 2018

The observation car is wonderful and the crew is top notch. They assure that everyone is jolly and well-served. They provide informed commentary on the sites. And yes, they will give you whatever you want, whenever you want it!
Travel Advisor:  Eleanor Hardy
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Rocky Mountaineer

By: Cece


Reviewed on: 26 Jul 2018

The rail car was comfortable and roomy with unobstructed views. Food was excellent. Service was impeccable.
Travel Advisor:  Angela Pierson
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The awesome train

By: Robyn


Reviewed on: 04 Aug 2018

Loved the train - the Gold Leaf is definitely the way to go. The service, the views, the food and the staff was beyond awesome. Great way to see Canada and all of the mountains. Have told many of my friends. They all want to go too!!
Travel Advisor:  Taryn Daley
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A wonderful trip

By: Jim


Reviewed on: 01 Aug 2018

This was an eight person family adventure that went perfectly. At first I was put off by the idea of only two days on the train and hen four on the tour bus. It actually worked out perfectly. The train was comfortable. Service was excellent. There was too much food and it was great. They have the logistics well coordinated. People and luggage transfers were quick and comfortable. We went Gold Leaf. Hotels were excellent, as were the assignment of rooms. We bought the meal plan and the dinners were delicious and very generous. The bus tours had frequent stops where we could be outside in this beautiful scenery. The guides were personable and knowledgeable. It was a terrific vacation.
Travel Advisor:  Brenda Cadman
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Top trip

By: Steve & Jean


Reviewed on: 05 Aug 2018

Everything was outstanding, Service unbeatable. First class all the way. All provided accommodations were were good. Better than expected. Trip went without a hitch.
Travel Advisor:  Julie Schram
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Rocky Mountaineer

By: Fred


Reviewed on: 06 Aug 2018

The 2 day train ride from Vancouver to Kamloops and Jasper National Park was amazing! Even better than we had anticipated. Excellent service, food, and scenery!
Travel Advisor:  Michelle Andersen
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Canada

By: texas


Reviewed on: 08 Aug 2018

The Rocky Mountaineer was an enjoyable experience, and their organization of luggage, people , train cars and buses to hotels was extraordinary. The staff and food on the trains was excellent, and this was a wonderful way to see the interior of Canada.
Travel Advisor:  Meg Harrison
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Great Trip!

By: Jerry


Reviewed on: 11 Aug 2018

Great Trip! Exceeded expectations in every way. Team was very kind, courteous, and very well trained. Could not have been better.
Travel Advisor:  Nora Elzy
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A perfect trip

By: S&G


Reviewed on: 16 Aug 2018

Perfect in every way
Travel Advisor:  Connie Valimont
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