If you are being picked up at your hotel, a representative will meet you in the hotel lobby and escort you to your water taxi. If your hotel does not have a canal where a taxi can get to directly, your water taxi will pick you up at the closest possible landing stage. You will be taken by boat to the train station. From or to inner canal hotels or hotels located on Lido Island there is a 20€ supplement that is paid to the operator at the time of transfer.
Please review special instructions and restrictions.
Meeting instructions: Specific pick up or taxi instructions will appear on your voucher after you purchase your trip.
Special instructions: - Please note that some hotels in Venice do not have a canal where a taxi can get to directly. If this is the case with your hotel, your water taxi will pick you up or drop you off at the closest possible landing stage. Please check with your hotel, and arrange for the hotel's porters to help you from the water taxi to the hotel entrance if necessary. With high or low tide it may not be possible to access an inner canal landing stage, as the boat may not be able to go under bridges or the water may be too shallow. This may occur at very high or very low tide. In this instance you will be taken to the closest landing stage possible to your hotel.
- If you miss a plane or experience long or serious delays due to missed/cancelled flights or lost luggage, please contact your tour operators at the number provided to you on your voucher. If your tour operator does not hear from you, you may be charged for the time they have to wait for you at the airport. If your flight was cancelled and they do not hear from you, you will be charged the full amount of your transfer.
- If any of your luggage gets lost, please approach the sliding doors of the custom area: you will find your driver/assistant right outside with a sign with your name. Kindly let them know that you'll be late.
- This transfer is for up to 8 people. If you have more than 8 people and/or 15 pieces of luggage, please purchase multiple transfers.