Multi-Day Tour

10 Day Allure of the Alps: Switzerland & Italy (10 days)

Kensington Tours

Zurich To Welcome To Milan, Italy

Valid for Departures Now Through: 31 Dec 2020

10 Day Allure of the Alps: Switzerland & Italy (10 days)

Day 1

Zurich To Welcome

Day 2

Zurich To Lucerne

Day 4

Lucerne To Interlaken

Day 6

Interlaken To Lugano

Day 7

Lugano To Como

Day 9

Como To Milan

Itinerary

DAY LOCATION(S) HOTEL MEALS DESCRIPTION
Day 1
Zurich To Welcome
Ambassador (4*) None

A welcome package with a city map, train tickets (if relevant), local contact list, various brochures of the destinations you will be visiting and any other touristic information that we deem you may find useful will be waiting for you upon arrival at the first hotel on your trip.
Explore the city center of Zurich on a relaxing walking tour through Switzerland' largest city and one of the world' most important financial centers. With your private guide, wander along the streets and take in a good overview of Zurich' many sides. Stroll through the business district, lined with ample shopping opportunities, through the Old Town, and along the lake to recharge amongst the greenery of the city' recreational areas on the outskirts. Visit Fraumünsterto see Chagall' stained-glass church windows, and stop at the lake for a wonderful panoramic view of the city. As this is an orientation tour, entrance fees are not included and must be paid locally if you wish to enter any sites.
With its unique location in the heart of Zurich, the Small Luxury Hotel Ambassador à l'Opera has always been the first choice for a discerning clientele: lovers of culture and the arts and holiday guests from all over the world. Each room is equipped with a smartphone to use free of charge. The stylish and very individual hotel rooms, with free Wi-Fi and many other high-end amenities, make for a memorable, eventful stay in Zurich. Enjoy true sleeping comfort inluxurious, electronically adjustable beds. The hotel is just steps away from beautiful Lake Zurich, and the opera house; galleries, museums, the world-famous and exclusive Bahnhofstrasse shopping street within walking distance. On-site dining options include breakfast, a rooftop bar, and well-appointed tasting menus. Guests can use the nearby "Silhouette" gym free of charge.
Day 2
Zurich To Lucerne
Wilden Mann (4*) Breakfast

Meet yourguide for a train station transfer with a private vehicle.
Explore the picturesque storybook city of Lucerne, a charming city with many faces, with your private English-speaking driver. Situated on banks of Lake Lucerne, the city has a long and fascinating history. Begin with a stroll across the 14th century Chapel Bridge and cross the Mill Bridge to see the macabre 'Dance of Death' paintings. Pass by the Musegg Wall, the old city ramparts and the stately Town Hall, displaying suits of armor reminiscent of the Middle Ages. Continue to the Lion Monument, built in tribute to the Swiss Guards who defended the Royal Palace in Versailles during the French Revolution. An optional visit to the Swiss Transport Museum can be arranged. Famous for its huge collection of rail vehicles, aircraft cars, bicycles, and motorbikes as well as other exhibits and models connected with the history of transport and communication. Entrance fees are not included as this is a scenic orientation tour, any entrance fees required must be paid locally.
Board a train with service from Zurich to Lucerne. Approximate travel time is 45 minutes.
Wilden Mann Hotel an oasis of charm and hospitality snuggled in the picturesque old town of Lucerne. Each room is individually and beautifully decorated with a flair for detail. Wilden Mann is 200 meters from Lucerne' most famous landmark, the Chapel Bridge. Lucerne train station and Lake Lucerne can be reached within an 8 minutes' walk. The Wilden Mann Hotel has become synonymous with a creative cuisine with 3 on site restaurants, perfect service and top-quality facilities in a unique setting. A gem with the incomparable charm of bygone days, it currently extends across seven townhouses. Each room is individually and beautifully decorated with a flair for detail. A feeling for tradition harmoniously linked with modern comforts.
Day 3
Lucerne, Switzerland
Wilden Mann (4*) Breakfast

Leave behind the quaint city of Lucerne and head to nearby Mount Pilatus with your private guide, including a boat ride on Lake Lucerne. Begin the day with a leisurely cruise on the crystal-clear waters of Lake Lucerne to Alpnachstad. From here, board the world' steepest cogwheel train and ascend to Pilatus Kulm, at a breathtaking 7000 feet in height. At the top of Mount Pilatus stroll around to enjoy the dramatic panoramic views over the Swiss Alps and Lucerne. To descend, board an aerial cable car to Fraenkmuentegg, where you will change to smaller cable cars and sweep over pine forests and mountain meadows to the village of Kriens. Return to Lucerne by private transfer. First class Golden Round Trip tickets to Mount Pilatus, private guide, boat trip, cogwheel train, cable carandprivate transfer are included.
Wilden Mann Hotel an oasis of charm and hospitality snuggled in the picturesque old town of Lucerne. Each room is individually and beautifully decorated with a flair for detail. Wilden Mann is 200 meters from Lucerne' most famous landmark, the Chapel Bridge. Lucerne train station and Lake Lucerne can be reached within an 8 minutes' walk. The Wilden Mann Hotel has become synonymous with a creative cuisine with 3 on site restaurants, perfect service and top-quality facilities in a unique setting. A gem with the incomparable charm of bygone days, it currently extends across seven townhouses. Each room is individually and beautifully decorated with a flair for detail. A feeling for tradition harmoniously linked with modern comforts.
Day 4
Lucerne To Interlaken
Hotel Interlaken (4*) Breakfast

The center of Interlaken can't be thought of without horse and carriage rides! Enjoy a peaceful 1-hour ride in a carriage and enjoy an all new experience.
Board a train with service from Lucerne to Interlaken. Approximate transfer time is 3 hours.

Situated in the heart of the city, Hotel Interlaken is a convenient 10-minute walk from the GoldenPass Line scenic train ride and easy walking distance to many of the city' main sites. The family-owned and operated hotel has proudly boasted warm hospitality since its origins in 1491. The elegant guestrooms have been updated and modernized to meet the highest standards of comfort and modern technology. Onsite dining options include local Swiss fare and a cozy lounge and bar open from Tuesday through Saturday.
Day 5
Interlaken, Switzerland
Hotel Interlaken (4*) Breakfast

Today' self-guided excursion will take you to the very heart of the Bernese Alps: the mighty Eiger, Eiger, Mönch, and Jungfrau form the imposing nucleus of the Alpine Region. Walk to Interlaken Ost station and take the train into the Waterfall Valley of Lauterbrunnen where you will need to change trains and board one to Jungfraujoch. Approximate travel time from Interlaken to Jungfraujoch is 2.5 hours each way through stunning scenery. At Jungfraujoch, the highest railway station in Europe, you can visit the Ice Palace and the Sphinx Terraces - reached by lift affording a breathtaking view of the Aletsch Glacier, the largest river of ice in Europe. Refreshment or a meal can be obtained at the Jungfraujoch Restaurant "Top of Europe". After roughly 2 hours exploring the vistas, return to the mountaineering village of Grindelwald, known as the winter sports and mountaineering center. Enjoy the view on the mighty mountains, before returning to Interlaken where you'll independently transfer back to your hotel. Tickets to Mt. Jungfraujoch and seat reservation from Kleine Scheidegg Jungfraujoch and back are included.
Situated in the heart of the city, Hotel Interlaken is a convenient 10-minute walk from the GoldenPass Line scenic train ride and easy walking distance to many of the city' main sites. The family-owned and operated hotel has proudly boasted warm hospitality since its origins in 1491. The elegant guestrooms have been updated and modernized to meet the highest standards of comfort and modern technology. Onsite dining options include local Swiss fare and a cozy lounge and bar open from Tuesday through Saturday.
Day 6
Interlaken To Lugano
Splendide Royal (5*) Breakfast

Meet yourguide for a train station transfer with a private vehicle.
Meet your guide for a 2-hour private walking tour of Lugano, affectionately referred to as the 'Little Rio de Janeiro' of Europe. Thanks to the geographical configuration of the city, Lugano is blessed with subtropical vegetation and pleasant climate all year round. On your tour, discover the charming and relaxing atmosphere of this cosmopolitan city. Stroll through the characteristic traffic-free Old Town with its many arcades and cobble-stoned streets and along the Via Nassa, the city' main shopping street. The many piazzas will make you fall in love further with the city's romantic Latin-inspired world. Discover some of the city' unique sites, as well as the center of the town including the Monument of Independence, the Park, the Piazza Riforma, and the Santa MariadegliAngioli, the church of classic Franciscan character with its impressive frescoes. As this is an orientation tour, entrance fees are not included and any sites of interest must be paid for locally.
Board a train with service from Interlaken to Lugano with service via Lucern. Approximate travel time is 5 hours.
The Hotel Splendide Royal sits along the enchanting Lake Ceresio in the heart of Lugano and within walking distance to Museo d'Arte Moderna and more. The hotel is housed in a beautifully maintained late 19th-century palace and features opulent guest accommodations and welcoming staff who provide meticulous personal service, inspiring loyalty among its clients. Splendide Royal offers excellent Italian cuisine and refreshing cocktails at its restaurant & bar, ideal places to start and conclude a day's adventure. Its beauty dominates the lake front, La Riva Caccia, which connects to the centralized and elegant Via Nassa. The town center can be reached by foot in a few minutes by walking along the enchanting lakefront.
Day 7
Lugano To Como
Palace Hotel Breakfast

A welcome package with a city map, train tickets (if relevant), and any other touristic information that we deem you may find useful, will be provided to you on your first day in destination.
Meet your private driver and vehicle for a transfer to Como in Italy. Approximate travel time is45minutes.
Meet your private guide and set out on foot for a 2-hour walking tour through the town of Como, discovering the treasures of the historical center in this beautiful lakeside retreat.Founded by the Romans, the city is surrounded by medieval walls on its three sides.Enjoy a pleasant walk along the lake, allowing you totake in some views of villas and important rationalist style buildings (1920's-30's), continuing toward the ancient core of the city, admiring somequaint squaresenriched with works of art. Here you can spot Como's best-known monument, the Gothic and Renaissance Cathedral,where construction spanned the 14th-18th centuries.
In the center of Como, overlooking the lakefront, this historical Art Nouveau palace is divided into two buildings: the 19th Century grand mansion il Plinius and the modern wing Pianella. The Hotel features spacious and elegant spaces with 94 rooms boasting fantastic views of the lake or the city from the balconies and windows. The Garden Bar Ceccato with its romantic terrace is located in the extensive gardens which open out onto the docks. The splendid Antica Darsena Restaurant is great for an elegant lunch or dinner in a remarkable setting. And finally the relaxing Hotel Bar is a perfect way to end the evening.
Day 8
Como, Italy
Palace Hotel Breakfast

Meet your private guide and head to Como's harbor where you'll board a privately captained Venetian-style boat, and sailnorth toward Bellagio. Along the way, admire the stunning scenery of world-famous Lake Como and observe most of the ancient villas belonging to the Noble branch of the lake such as Villa Erba, Villa D'Este, Villa Pizzo in Cernobbio, and Villa Fontanelle situated in Laglio where the lake reaches its narrowest point. After about an hour on thispleasant boat ride, you'll reach Bellagio, one of the many scenic villages surrounding the lake. With the beautiful backdrop of the Alps, your guide will lead you on foot, spotting churches nearing 1,000 years old, and classical villas, of noble beginnings. Enjoy a visit to the English-style gardens of Villa Melzi, stretching out along the lake shore. This 19th century villa was built by master craftsmen for the Francesco Melzi d'Eril,who held the title ofGran Chancellor of the Napoleonic Reign of Italy.Afterward, you'll rejoin your boat for the return sailing to Como.
In the center of Como, overlooking the lakefront, this historical Art Nouveau palace is divided into two buildings: the 19th Century grand mansion il Plinius and the modern wing Pianella. The Hotel features spacious and elegant spaces with 94 rooms boasting fantastic views of the lake or the city from the balconies and windows. The Garden Bar Ceccato with its romantic terrace is located in the extensive gardens which open out onto the docks. The splendid Antica Darsena Restaurant is great for an elegant lunch or dinner in a remarkable setting. And finally the relaxing Hotel Bar is a perfect way to end the evening.
Day 9
Como To Milan
Una Cusani Milano Breakfast

Meet your private guide and driver, setting out on a half-day tour ofmonumental Milan. Admire the stunning exterior of the great Cathedral of Milan, a 515-foot long Gothic masterpiecewhich took six centuries to complete. It's the largest church in all of Italy, and the third largest in the world. Walk around the perimeter of the red and brown stone Sforza Castle, a Renaissance palace built in the 15th century by the Duke of Milan.Over years of expansion, thecomplex eventually became one of Europe's largest citadels. Continue on with views of La Scala, Milan's 18th century Opera House, one of the most prestigious in the world.The highlight of your tour will be a visit to the Santa Maria delle Grazie Church - a beautiful 15th century Renaissance convent, whereyou'll get to see the world-famous paintingthe Cenacolo (Last Supper) by Leonardo da Vinci. Conclude with a return transfer to your hotel.
Meet your private driver and vehicle for a transfer to Milan. Approximate travel time is 1 hour.
The elegant UNA Cusani Milano welcomes guests to Italy' most fashionable city with warm Italian hospitality and authentic Milanese style. Set on a bustling cobblestone street, this sleek hotel is ideally situated for exploring Milan between the Duomo, Castello Sforzesco, Brera District and the Scala Theatre allowing guests to make the most of their stay in Milan. Enjoy a wonderful meal at the hotel' on-site restaurant while gazing out at the magnificent view of the city. With it' modern, spacious guestrooms and thoughtful design, this delightful hotel promises a refined and comfortable stay filled with Italian charm.
Day 10
Milan, Italy
Depart (Int'l Airport) None

Meet your private driver and vehicle for an airport transfer.

Tour Features

Experience(s)

Experiences have not been selected at this time

Description

The Alps await, as you discover the scenic splendor of Switzerland and the picture-perfect Lake Como region of Italy.

About Us

Kensington Tours specializes in custom tours to over 90 countries worldwide. Our tailor-made journeys are carefully crafted to deliver a personalized adventure like no other. We build in extraordinary, enriching experiences and put the best private guides at your service. We do all this with award-winning attention to detail and unbeatable value for your travel dollar.

Insider Tip

Contact your Virtuoso Travel Advisor for insider knowledge to help enhance your experience.

Terms & Conditions

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The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.

Reviews and Recommendations for Kensington Tours

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Highly Recommended

By: Linda


Reviewed on: 30 Jan 2014

The food, ambiance and lodging accommodations were fabulous! Only on the Stella Australis did we find the food to be suboptimal but plenty of drink helped overcome that. The explorations and staff were wonderful. However, the "luggage storage" while we went to the desert did not happen--no-one from the tour agency knew about it. We survived anyway.

Highly recommend

By: Not provided


Reviewed on: 28 Apr 2014

I went on this trip with my son who was 12 at the time. My husband was unable to attend. Our personal guide and driver, Sam, was amazing and took us under his wing. We felt very safe and well cared for. He was patient with my son's energy level and also very knowledgeable about the wild life and culture. The lodges that we stayed in and the wild life viewing were amazing. The "kidtastic" tour that we took struck the right balance and my son had a great time! One of his favorite activities was hunting with the Aransai bush tribe people. Thanks
Travel Advisor:  Stephanie Miller Murphy

Great service with follow-through

By: Sgailey


Reviewed on: 18 Aug 2014

Kensington did a stellar job of helping us through a few issues we ran into while overseas. Without their great customer service, we would have spent a few days being totally bombarded by stress; instead, we were able to hand off the issues and trust that Kensington would resolve them.

Great

By: glo


Reviewed on: 30 Aug 2014

We had two tours one in Copenhagen and the other in London. Both were great. Very knowledgable guides
Travel Advisor:  Terri Stanfield

A Great trip with a few trips and falls

By: Michaelzstuff


Reviewed on: 14 Sep 2014

We had a great time overseas with plenty to see and plenty of time to see them. A wonderful experience but terrible service with the connections overseas. We had made arrangements for pick-ups at every train station at the time of our arrival and rides from out hotel to the train stations.. Unfortunately, many times there was no one waiting to pick us up and times when there was no one to take us back to the train station. We made several international calls to reach someone while standing at the station with our family and baggage and were told that they would get back to us but never heard from them again. One of the drivers who did arrive took us to the wrong departure location and we had to pay for a cab to the airport. The only other blip was when we arrived at one of our stops along the way and were told that we had to pay for the tickets even though we later found a document that confirmed our payment.
Travel Advisor:  Eleanor Hardy
Not Recommended

Barcelona

By: Kate


Reviewed on: 26 Sep 2014

Good guide and driver. Poor communication with the "office". We asked the "office" to change our airport pick-up time and that was never communicated.

Amazing marathon trip of a life time

By: Ellie and Rick


Reviewed on: 17 Oct 2014

Very impressed with the Kensington guides, drivers, hotel choices and tour choices. The cultural dinners and shows were great. Well done!!!
Travel Advisor:  Mary Ann Tiemeier

Expert Friendly Service

By: Nancy3961


Reviewed on: 28 Oct 2014

Nora was great and the tour was perfect for our needs
Travel Advisor:  Krista Wissinger

Excellent (Ausgezeichnet)

By: Prosit!


Reviewed on: 28 Aug 2015

Many thanks to all of the Kensington staff that made out visits to Vienna, Salzburg and Munich so memorable. Our private tours in each city was incredible. Katerina in Wien was incredible as was our private tour in Munich, where the guide decided to drive us around to beat the heat instead of taking the walking tour was most appreciated, As well as some the extra touches we received such as the small "Lederhosen" purses for the children. You have an amazing team and we look forward to meeting you again in the future. Well done!
Travel Advisor:  Wayne Muhlstein

"Norman" was AMAZING

By: Pooz


Reviewed on: 11 Sep 2015

Once in Bali, my wife and I didn't have to worry about a thing. Norman, our English speaking guide, catered to our every request and suggested even more we never would have thought of. Norman and his driver took us to all the sites we planned to see plus some we didn't even know about. We always felt safe, that they had our best interests in mind, and never felt pressured to buy anything. We learned lots about the culture, history, and language. Wonderful trip!

great planning

By: 1434


Reviewed on: 02 Sep 2015

Trip came off as planned ---was a great experience. Excellent attention to detail.
Travel Advisor:  Marlene Zabel

Exactly what we asked for.

By: Patty


Reviewed on: 17 Sep 2015

This is the second time we have used Kensington and again they were excellent. Noel, our guide was fabulous. Extremely knowledgable, friendly, attentive be took very good care of us.
Travel Advisor:  Alyse Cori

Local pros!

By: kd58


Reviewed on: 02 Nov 2015

We used Kensington guides in Budapest, Prague and Vienna. Each driver and guide was professional, knowledgeable and accomodating. We learned both the history and special points about key sights, without them going into too much detail or information overload. We will recommend Kensington to our friends traveling to these locations.
Travel Advisor:  Michelle Bemis

Brilliant, funny, thorough, flexible, creative,

By: MPH1960


Reviewed on: 16 Nov 2015

Our tour guide Mordi Zissman our guide and driver is Brilliant, funny, thorough, flexible, creative, informed and passionate about his country. Israel could not have been seen any other way than by Mordi's guidance and driving! What a tour!
Travel Advisor:  Florence (Flo) Banks

Friendly Welcome in a Foreign City

By: Alina


Reviewed on: 31 Dec 2015

It was such a peace of mind to have Kensington Tours waiting for us at London Heathrow International Airport upon our arrival. Sigita and her driver met us at the airport with a nice welcome package and drove us to our hotel. Enroute to the hotel, Sigita answered all of my questions, explained the itinerary for the week and gave me the tickets for our tours/events. She also gave me an excellent city map and 24/7 emergency phone numbers, should we have any problems during our stay. Kensington Tours also ensured we had a ride back to the airport at the end of the week. That was a huge relief since we needed a driver at 4:30am on Christmas morning. Sigita's recommendations, the tours, the agenda, the location of our hotel, all were spot on. Our trip to England was absolutely the BEST vacation we have ever been on. This was largely in part to the efforts and services of Kensington Tours.
Travel Advisor:  Jeannine Bottorff

DUBAI ADVENTURE

By: DARLENE AND RUBEN


Reviewed on: 04 Feb 2016

THEY WERE VERY FRIENDLY AND VERY INFORMATIVE
Travel Advisor:  Gail Harada

Expert relaxed advice!

By: Stacy


Reviewed on: 01 Feb 2016

I clearly screwed this up and reviewed everyone at first. Kensington Tours was fantastic. We'll definitely use them in the future. The tour guides, the vehicles and the knowledge were first rate. They really made the trip for us.
Travel Advisor:  Louisa Gehring

Hilarious Guide

By: Emily13


Reviewed on: 15 Apr 2016

I believe we went on two tour with Kensington. The first was to the Ghibli museum. It was really cool to see this museum if you are an anime lover! The guide just talked to us about the museum on the way there. The second tour to shrines and the golden palace was amazing. We had a male tour guide who was beyond hilarious. He obviously loves his job and meeting new people. He was the best guide I have ever had, oh and did I mention HILARIOUS already? I regret that I do not remember his name but I would recommend a guided tour with him if you have the option.
Travel Advisor:  Nanci Cain

Personable Professionals

By: Wise4315


Reviewed on: 18 Jun 2016

This was my first experience with Kensington Tours. My wife and I commented nearly daily on the personable professional service highlighted by dependability and subject area experts with exquisite social skills. Kensington played a major role in fulfilling a lifelong dream to visit the exact site where my father came ashore on Omaha Beach 0700 on June 6, 1944 (D-Day). An example of my expectations being exceeded was my desire to have a highly qualified military historian providing the tour the Normandy beach heads. Expectations were exceeded by having a guide possessing a doctorate in history (Colin Taylor, PhD, Objective D-Day tours). We had superior guides in Paris, to Versailles and seamless transfers between hotels trains and airports. Our hotel in the Latin Quarter on the left bank in Paris was an easy stroll to the Notre Dame Cathedral. Our experience Kensington gave me an opportunity for me to honor my father and loving memories for both my wife and I.
Travel Advisor:  Tara Nielsen-Rise

Great European Experience

By: Bill


Reviewed on: 22 Jun 2016

The Kensington Tours people did an amazing job. Our family of 4 visited 3 cities in Europe and everything was perfect!
Travel Advisor:  Deborah Barth

Great service

By: Yvette22


Reviewed on: 22 Aug 2016

Our tour guides were fantastic and we really enjoyed our time with them and learned so much from them. The hotel we were in was so well-protected that we felt very safe
Travel Advisor:  Katie McCormack Krinkie

Jewish tours

By: judyandhowardRus


Reviewed on: 18 Sep 2016

Transfers to and from the airports were fabulous! They were on time, waiting for us and wanted to do anything for us that was needed. Prague Jewish tour was fantastic. Very informative, very interesting, very well presented. Liat Navi was wonderful and I would hgihly recommend her. Budapest tour was not so great. The tour guide walked us around very rotely and gave us information as he had learned it. When asked any questions about the significance about certain figures or actions, he did not know the answers. Even when we went to the Jewish cemetery, he directed us to the Holocaust area but really didn't know answers again to our questions. We walked around ourselves and tried to find the answers ourselves. Our smaller guides in the Old Jewish Synagogue and the Jewish Museum were much more informative for us.
Travel Advisor:  Wayne Muhlstein

Great Tour and Guides

By: LindaO


Reviewed on: 21 Oct 2016

The planned tours and guides were just great. Knowledgeable, personable and aware of any needs that we had.
Travel Advisor:  Joy Cottrill

Their guides are excellent

By: LouLou


Reviewed on: 27 Oct 2016

Having local guides from the countries we visited made a huge difference in our experience and we truly appreciated that aspect of our tours. We were able to learn even more from a locals perspective that went beyond the guide book
Travel Advisor:  Wayne Muhlstein

Fantastic guides and the best driver ever.

By: Molly


Reviewed on: 05 Feb 2017

My independent tour with Kensington was the first I have taken. Hope it won't be my last! I was able to easily see all the places and sights I wanted to see in much less time than it would have taken with a traditional group tour. I saved enough in hotels and meals (and time off from work) to more than compensate for the luxury of a driver and car for my group of two. And the flexibility we gained was priceless. Our driver was with us the whole time, he had been with the company for 16 years and was fantastic. When my niece asked about seeing a temple her high school teacher recommended that began with an "A", he knew it! In each city we were greeted by a company rep and had a very experienced guide. The guides were smart and worked very hard to find us shops for textiles we desired and fill our days since we were a little more efficient than the planners expected! Thank you!
Travel Advisor:  Randie Rosenberg

Solid Planning from Start to Finish

By: Jamie and Josh


Reviewed on: 13 Feb 2017

Kensington Tours operated with the utmost professionalism when picking us up, escorting us to our activities and providing us with wonderful and capable tour guides. Our honeymoon was truly enhanced by the service that Kensington provided!
Travel Advisor:  Wayne Muhlstein

Europe

By: bald eagle


Reviewed on: 05 May 2017

Very good, However they need a English speaking phone number to call with questions as they occur when out of the USA.
Travel Advisor:  David Mellon

Great Tour

By: Anonymous


Reviewed on: 21 May 2017

It was great. I enjoyed all the tours and activities.
Travel Advisor:  Anne Crawford

From Milford Sound to Auckland in 10 days

By: Zorro


Reviewed on: 01 Jun 2017

Kensington tours provided us with the best tour guides, vehicles, accommodations and sightseeing locations we could imagine. Their guides were polite, knowledgable and concerned for our comfort and welfare. We were delighted by the locations that were selected by our tour guides when they were off script and needed to fill a void once a planned tour was completed but the day wasn't done. We learned a lot about NZ that wasn't in the guidebook and appreciated everything they did for us. Even the little off beat eating experiences were delightful and we couldn't imagine having a better time. They even got the weather right. The only part of the trip that wasn't top drawer was to the whale watch off Kaikoura. Because of a recent earthquake the normal route wasn't available and the alternative was a very narrow busy road that had a great deal of construction going on. It made for a long day with the last 2 hrs done in the dark and rain. Probably wouldn't do it again under those conditions.
Travel Advisor:  Jennie Jensen

Kensington Tours review

By: VJay


Reviewed on: 05 Jun 2017

Fabulous! We had a wonderful time in New Zealand. The drivers/guides were wonderfully helpful and knowledgeable. They were always on time. They provided ample stops for photos, food, and other necessary breaks. They could talk about the history, the cultures, the birds, animals, and plants, as well as current topics. The hotels that were selected were very nice. We would definitely use their services again.
Travel Advisor:  Jennie Jensen

Paris

By: Mike Geary


Reviewed on: 12 Jun 2017

expensive BUT GOOD. Never asked age of kids and we had extra Museum and transit tickets as a result (free under 18)
Travel Advisor:  Lisa Salloum

South Africa Adventure

By: Sonny


Reviewed on: 10 Jul 2017

The Tour company did an excellent job of organizing transfers and was well organized. Choice of lodging was exceptional.
Travel Advisor:  Diane Stickney Scholl

Turkey trip

By: Steve


Reviewed on: 17 Jul 2017

Well planned and executed. Not one issue with Kensington. They provided an excellent guide (Erol Savda) who accompanied us through the entire trip.
Travel Advisor:  Tracey Shara

Clutch assistance

By: Andrew


Reviewed on: 18 Jul 2017

First, we have a fantastic trip to Croatia. However, KLM lost my wife's bag on the way in. KLM and the airport we're terrible about getting us the bag in a timely manner, which was very important because we we're supposed to go island hopping a couple days into the trip and not having her luggage for that would have been deal breaking. Kensington worked with the airport and arranged a special driver to get the baggage delivered to us much faster than the airport would have. Fantastic!
Travel Advisor:  Lynn Stevens

Eastern Europe

By: Rusty


Reviewed on: 01 Aug 2017

We took 6 private tours during our recent trip to Budapest, Bratislava, Vienna, and Prague. All of our tour guides were excellent and quite knowledgeable about the cities we visited. We got to see all the important sites and were given additional information about other places we could see while we visited the various cities. We had a great time and look forward to the next trip!!
Travel Advisor:  Jennifer Hicks

Family Adventure in Iceland

By: Adventure-bound


Reviewed on: 08 Aug 2017

Our travel planner with Kensington Tours is very knowledgeable about Iceland. She was able to recommend things to see and activities to do that I had not read about in all my travel research. My primary travel planner Kathy Moran, arranged several extremely helpful conference calls with our Kensington Tours consultant so that we could talk through options for my trip. Kensington Tours recommendations to take the Inside the Volcano tour and the all day Jeep tour to Landmannalaugar were two highlights of our trip that I can't imagine having missed. The only disappointment was some miscommunications with Kensington Tours and the tour operator in Iceland. No guide showed up for us for our 1/2 day private tour of Reykjavik. Our hotel called the local company and got a substitute guide for us within about an hour of when we were scheduled to leave. Unfortunately our sub guide had never been to the National Museum. Also there was no record of our driver for the Blue Lagoon and airport.
Travel Advisor:  Kathy Moran
Not Recommended

Spain

By: Europe


Reviewed on: 23 Aug 2017

Primarily because of the Spain experience!!!!

When in Rome... and beyond

By: KJo


Reviewed on: 03 Sep 2017

Kensington Tours took care of us! Every aspect of our trip, from transports to tours, were exceptional. Rome & Tuscany are amazing destinations, made even more amazing by the people at Kensington Tours!
Travel Advisor:  Kathy Moran

Very prompt with follow up

By: Imajoon


Reviewed on: 29 Aug 2017

At first we were not given the room we requested. Hotel said maybe tomorrow, they were totally booked. After a text to Debbie, hotel came up with a room. Our Panama Canal cruise started at 6:30 am. We requested that hotel pack a small breakfast as the restaurant was not open. We were told that there would be an additional charge even though breakfast was included. Again, the hotel called to say we would get breakfast. I don't know if Kensington was involved. However, what no one seemed to be aware of was that the boat served both breakfast and lunch. Even Panama Trails was not aware of this. The Marriott Resort in Playa Blanca was a tired hotel in need of refreshing. There was only one operational restaurant for the resort due to the low guest count. I would have preferred another resort.
Travel Advisor:  Debbie Rosenberg

Well Done

By: Steve


Reviewed on: 17 Sep 2017

We did a private tour in Germany. I'd give them an "A". Few things could have been sharper but in the context of a week with private drivers and guides, all went very well. A little more clarity on exactly where to meet guides and how to get in a few places would have reduced momentary anxiety hit worked well. Drivers were very good, watched speed and driving conditions and were helpful. Guides were knowledgeable and good.
Travel Advisor:  Georgia Schley Ritchie

Superb

By: Larry's Africa Trip


Reviewed on: 05 Oct 2017

Every aspect of our Kensington tour was outstanding. The accommodations provided, and the staff which attended to our local tours and transfers were as good as they could possibly be. I could not recommend Kensington Tours more highly.
Travel Advisor:  Bobbi Nappi

Kensington

By: KJ


Reviewed on: 02 Oct 2017

Good tour in Normandy
Travel Advisor:  Sara Krutsinger

No stress vacation

By: Kathy


Reviewed on: 14 Oct 2017

All prior arrangements worked out without a hitch. Thank you!
Travel Advisor:  Lorraine Young

Kensington Tours

By: KJ


Reviewed on: 10 Oct 2017

All transfers & local guided tours were excellent. All tour guides had great command of English & were very knowledgeable of their local area. Well organised & very hospitable.
Travel Advisor:  Georgia Schley Ritchie

Smiley

By: Smiley


Reviewed on: 17 Oct 2017

Trip was wonderful and attention to details was reassuring.
Travel Advisor:  Lisa Salloum
Not Recommended

(No title)

By: Rob


Reviewed on: 30 Oct 2017

I would not recommend Kensington Tours to other travelers.

Well worth it.

By: Well worth it


Reviewed on: 13 Dec 2017

Unbelievable service. Knowledgeable tour guides who were eager to fine tune our trip to our needs and cater to anything that we needed. Highly recommended
Travel Advisor:  Laura Cole

Kensington and Adreas were fantastic

By: Munich Group


Reviewed on: 16 Jan 2018

LOVED our guide Andreas. He was knowledgeable, flexible, fun and attentive when we had a medical issue. Our trip was excellent because of his walking tours and vast knowledge of German history. We all enjoyed him and would highly recommend him.
Travel Advisor:  Michelle Ellis

Excellent Customization

By: Mark


Reviewed on: 13 Jan 2018

Kensington planned out my Costa Rica trip. It was truly excellent, as they found great tour operators ... and more importantly, they put the tours on the right days, understanding how much activity we could take from one day to the next.
Travel Advisor:  Stuart Stone

Impressive

By: Myda


Reviewed on: 14 Jan 2018

Our experience with Kensington in Spain was very good. Loved the hotels that were chosen for us, as well as the personal guides, drivers, etc. They also called to check in to make sure we were happy with the arrangements.
Travel Advisor:  Deborah Pulliam

Kensington

By: crutsie


Reviewed on: 02 Feb 2018

They were so easy to deal with and the details of the trip were perfect
Travel Advisor:  Sara Krutsinger

Australian/New Zealand Tour Companies

By: Beck


Reviewed on: 09 Mar 2018

Our experience was very good. They showed up everywhere they supposed on-time and professionally. A couple of the tour operators mentioned that Kensington sent multiple confirmations to them leading up to the tours which seemed very professional. The private tours were unusual. We got a good feel for the indigenous peoples of both countries. The public tours that they had us go on were excellent - I think they made good choices in helping with our itinerary.
Travel Advisor:  Nancy Seiter

Fantastic service

By: Denise


Reviewed on: 20 Mar 2018

We were unfamiliar with Kensington and were pleasantly surprised. They kept searching and providing options till I was happy. They got us into a hotel we really wanted with an upgrade! Bravo! The drivers and tour guides were on time, flexible and very courteous. I will go out of my way to use Kensington again.
Travel Advisor:  Sarah Strand

Argentina

By: Suzilee


Reviewed on: 07 Apr 2018

Very Good Experience!
Travel Advisor:  Georgia Schley Ritchie

not bad

By: clan


Reviewed on: 16 Apr 2018

We used Kensington in 2 different countries on our trip. The guides in Rome were fantastic! It was evident that they loved their job and country, and the tours were amazing. The guides in Barcelona, however, were not as good. It all seemed a bit less organized and less informing. They are much more casual about issues that happen, such as one planned event being canceled and unable to reschedule and another that was completely scheduled incorrectly and ended up being in a van that broke down, stranding us in a truck stop for 2 hours. Overall I appreciated the assistance of the tour operator and would use them again - but next time a bit more educated on details than this time.
Travel Advisor:  David Mellon

Kensington

By: Traveler


Reviewed on: 03 May 2018

Our tours provided by Kensington were absolutely fabulous. The drivers were great and our guides knowledable and courteous. We learned so much on these tours about the history and culture of the region. We highly recommend these tours.
Travel Advisor:  Bobbi Nappi

Tour review

By: MaryM


Reviewed on: 08 May 2018

Excellent. Our guides in Seville were the high points of our trip. Antonio took us around to see the historical sites. His knowledge was extensive and his enthusiasm for the sites and their rich history made the tour fascinating. He was a delightful guide. And Luis took us out for tapas. We had a great time with him. He took us to the perfect combination of traditional and modern tapas bars and really gave us the flavor of local living in Seville. And he too was extremely knowledgeable about the history and culture of Seville. I would highly recommend them both.
Travel Advisor:  Wayne Muhlstein

Smooth operators!

By: Laurie & Chuck


Reviewed on: 09 May 2018

Kensington Tours did a great job in keeping our trip running smoothly and on schedule. Someone met us at every airport, was friendly, kind and spoke our language so that it was clear on what was to come. Every tour guide was on time. All spoke with pride about their country and answered all our questions.
Travel Advisor:  Wayne Muhlstein

Moroccan Trip

By: Gabe


Reviewed on: 13 May 2018

Working with Jasmine was a pleasure. She found us great Riads to stay in. Everything went well on the trip she planned.
Travel Advisor:  Susan Ward

Wonderful tour guides!

By: Michael


Reviewed on: 07 Jun 2018

Super knowledgeable and made our experience top-notch!
Travel Advisor:  Simone McKinney

great guides

By: sbpink


Reviewed on: 03 Jun 2018

I will say this tour company was terrific. Our guides picked us up from the airports and the were with us each tour day so we knew it would be the same driver and guide each day. Our guide in Bangkok was named Waewe and she was terrific. She really was knowledgeable and customized the tours to our likes. She went the extra mile sharing street food and local delicacies and the floating markets. She found out we love flowers and took us to their whole sale flower and veggie markets where the locals go. Would highly recommend this friendly, professional reliable company.
Travel Advisor:  Marian Blessing

Rome, Florence and Venice

By: TripletMom1995


Reviewed on: 25 Jun 2018

Our 8 day Italy experience was fantastic-2 days in Rome, 3 days in Florence, 2 days in Venice!! The itinerary was well thought out. The tour guides were great. We loved Francesca in Rome and Sylvia in Venice. We thought the guided tours were interesting, well planned out, and we learned a lot of history. Our only issue was finding our guide at the airport in Rome and we had to call the tour office. There isn't a lot of time to linger anywhere on a guided tour, but we learned this was necessary for the time allotted as there is much to see. Due to time, we did not get to go into the Duomo in Florence, nor St. Mark's Basillica in Venice. We also did not get to climb the Bell Tower in Florence because tickets are now required 3 days out. These weren't disappointments, just things we need to do when we go back! Loved having our dinners free! Bike tour in Tuscany was a huge hit as was Piazzale Michaelangelo in Florence. We loved the winery lunch. We would choose Kensington again!

Excellent Guides and Drivers

By: Mary Yost


Reviewed on: 09 Jun 2018

Our experience with all of the Kensington tours drivers and guides was absolutely excellent. They are professional and courteous, knowledgeable and friendly, and we will most definitely use them again on future trips.
Travel Advisor:  Georgia Schley Ritchie

A Taste of Australia

By: Betty


Reviewed on: 08 Jul 2018

1. The itinerary was packed with first rate activities. 2. The tour groups were small and all tour leaders were enthusiastic and knowledgeable. 3. Next time I would give more input on the type of places we prefer to stay; such as distance from restaurants and town center, whether a view matters and number of bathrooms in a unit. 4. When our Great Barrier Reef snorkeling tour was cancelled, they contacted us the day before to make alternate plans going out on a different boat. This was very much appreciated. 5. All airport transfers and tours were on schedule and as planned.
Travel Advisor:  Lisa McKay

galapagos and ecuador trip

By: lou


Reviewed on: 30 Jul 2018

Overall trip was great. Pictures of cabin and the itenerary we were given was decieving (not accurate). Had to pay for things that were suppose to be included. The food selection on the boat was not everything I was led to believe, but was still ok. multiple activities /events that were mentioned/listed, in the information provided by kensington tours, never happened. They need to revise the program and what is included. Also, need to be more accurate with cabin pictures and discriptions. The boat galapagos legend was still a nice boat. I wouldnt give it 5 stars but still was nice enough to meet our needs and be comfortable. crew was very courtious and friendly.
Travel Advisor:  Carol Asivido

Brussels, Ghent, Brugges, Eurostar to London and Limo to Southampton

By: Tour of Central Europe and QM2 to NYC


Reviewed on: 26 Jul 2018

Excellent. Wonderful hotels and guides. Could not have been nicer.
Travel Advisor:  Brigitte Feinberg

Kensington Tours

By: 42wander


Reviewed on: 07 Aug 2018

I did not feel prepared for our trip to Germany, but after I received our detailed and thorough itinerary the stress levels dissipated. My husband, who is very detailed oriented, was relieved to have everything organized and phone numbers for the drivers and the guides highlighted. All the train tickets and hotel vouchers were ordered and highlighted. I didn't have to hunt for anything, all nicely packaged.
Travel Advisor:  Ken Neibaur

Italy

By: Lou


Reviewed on: 04 Aug 2018

They were great, great tour guides!!!!
Travel Advisor:  Lisa Salloum

Trip to Portugal and Spain

By: Smiley


Reviewed on: 13 Aug 2018

We had an amazing experience this summer during our vacation in Portugal and Spain. We would do it all over again!
Travel Advisor:  Lisa Salloum
Not Recommended

Not in England

By: First class first timer


Reviewed on: 09 Aug 2018

Multiple screw-ups from the England agency working through Kensington. Unresponsive to emergency call number, trains booked to a station that was in operation, and being issued coach seats when we had paid for first class. Then there was the driver that just didn't show up. Without the strong concern and advocacy of our booking agent, I don't think any of our issues with Kensington would have been successfully addressed.

flexible

By: Bill


Reviewed on: 12 Aug 2018

when our incoming flight was delayed by 20+ hours, Kensington had already changed our pick up information and tour arrangements to accommodate our new timetable.
Travel Advisor:  Andrea Keiderling Fehl

tour operator

By: tj


Reviewed on: 16 Aug 2018

everything was good - except- the guide (Anna) in Copenhagen wouldn't listen. We said "enough with so many dates" then we wanted to cut the tour short and she refused. She was very irritating.
Travel Advisor:  Alfred Volden

Kensington Tours in Ireland

By: Lisa


Reviewed on: 24 Sep 2018

We were very happy with Kensington Tours and would use them again in the future. The drivers were knowledgeable and very helpful to recommend lunch places and other ideas as we asked. The hotels we stayed had great service and we would use them again.
Travel Advisor:  Gianna (Jenny) Serena

Excellent tours in St. Petersburg

By: Betty


Reviewed on: 30 Sep 2018

We had to wait too long to get a refund - and ended up getting a 5* Room Upgrade and suite upgrade to compensate! The tour guide we had in St. Petersburg was the best ever - ask for Arana!!
Travel Advisor:  Kathryn Smith

Another perfect vacation

By: Tman


Reviewed on: 29 Sep 2018

Not a problem! Absolutely amazing
Travel Advisor:  Cindy Moore

trip to Switzerland and northern Italy

By: travel joe


Reviewed on: 26 Sep 2018

We had an amazing experience and every hotel, driver, and especially the guides were all first class.
Travel Advisor:  Peter Rubin

Trip to Croatia

By: Dinka


Reviewed on: 26 Sep 2018

Very good travel Drivers AND tour Guides. Very knowledge.
Travel Advisor:  Gianna (Jenny) Serena
Not Recommended

Cape Town to Botswana to Victoria Falls

By: J.Schneider


Reviewed on: 29 Sep 2018

Most of the trip, things went fine! Kensington Tours did a great job with the Cape Town and Botswana portions of the trip, but the last 2.5 days at Victoria Falls fell short of expectations. We didn't have tickets to two of our scheduled events, the hotel was very average and the activities staff at the hotel was rather unfriendly. We were misinformed about our dinner package by one of the front desk staff members and we didn't have transportation to one of our scheduled events though we were told by Kensington it was all taken care of. For the price and the "hype" on the quality of Kensington Tours, our trip ended on a very "flat" note. Also, with the other trips we've taken (Tauck or Holland America) there was always a "surprise extra" added to the trip by the Tour Operator. It made us feel appreciated as customers...didn't see anything like that with Kensington Tours. Therefore, I wouldn't necessarily recommend Kensington as a top tour company to use.

Swiss trip

By: Brett


Reviewed on: 03 Oct 2018

I really don't do tours, but Kensington did a great job. All the details were there and they made travel quite easy.
Travel Advisor:  Michael Kempinski

Kensington Madrid

By: doofus


Reviewed on: 09 Oct 2018

Had problems with the airport transfers, both for arrival and departure. Once in Madrid, though, things went well. Our guides, Bertha, Sonja, and Marisa were all knowledgeable and personable, especially in the art museums. The Prado with Bertha was the high point. Flamenco dinner and show was included, so now I can say I've seen a Flamenco show. Enjoyed that we had plenty of time to ourselves over the course of the week, which allowed us to roam around Madrid on our own.
Travel Advisor:  Peter Rubin

Very professional

By: Terri


Reviewed on: 16 Oct 2018

There were several times during our trip when I needed help with something or I needed information about something. Every time I called the phone was answered promptly and the person that I talk to gave me the correct information that I was looking for. A couple of these calls were made on a weekend or late at night after office hours. That did not interfere with the high quality of the service. I talked to several different agents during the course of our trip and got the same high level of professional service with each employee.
Travel Advisor:  Beth Saboe Mollo

Iceland

By: Deb


Reviewed on: 15 Nov 2018

Excellent company. Weather cancelled one of our activities and they worked diligently to locate us and offer alternative plans. Our guides were the best!
Travel Advisor:  Andrea Kurschinski

Kensington Tours

By: Mike


Reviewed on: 21 Nov 2018

The tour guides were there on time every time. They were able to answer any question or concern, and were flexible when I wanted to visit places not originally on the tour.
Travel Advisor:  Wayne Muhlstein

Argentina Three Ways

By: Shannon B


Reviewed on: 06 Dec 2018

Our travel advisor was the main point of contact for Kensington Tours so I didn't deal with them directly. But given how smoothly our trip went, I have a very positive impression.
Travel Advisor:  Beth Bastian

Great side trip in Thailand

By: Kathy


Reviewed on: 23 Dec 2018

I wanted to do a side trip from Bangkok to northwestern Thailand (including Chiang Mai and Pai). Through my travel advisor, I explained what I wanted to do/see, and Kensington Tours arranged everything in accordance with my request - including airport transfers, air reservations, private local guide and professional driver. Everything worked out as planned, but the local guide was also amenable to minor changes in the itinerary with respect to timing, order of visits and restaurants. It was not inexpensive, but I feel I got good value for the money I spent. Also, I felt very secure and safe throughout my trip, and didn't have to worry about the details.
Travel Advisor:  Lorraine Young

Austria 2018

By: cole


Reviewed on: 07 Jan 2019

They handled all of the details to make the trip run smoothly. All tour guides were knowledgeable and fun, and made the trip a wonderful experience four our family.
Travel Advisor:  Deborah Pulliam

Very Organized

By: Mel


Reviewed on: 18 Feb 2019

Did a great job.
Travel Advisor:  Beth Justus