CANCELLATION POLICY
IC Bellagio strongly recommends that travellers purchase trip cancellation/interruption insurance. The following penalties refer to non-group bookings (less than 8 guests) and are valid for entire or partial itinerary cancellations.
In case of cancellation between confirmation and 61 days prior to arrival 20% of the full cost of your holiday will be charged
In case of cancellation up to 60 - 31 days prior to arrival date 30% of the full cost of your holiday will be charged.
In case of cancellation 30 - 15 days before - 50% of the full cost of your holiday will be charged.
In case of cancellation less than 14 days prior to arrival date - 100% of the full cost of your holiday will be charged.
Please note that no partial refunds will be given for unused trip arrangements.
IC Bellagio Cancellation Policy for tickets and services on request when stated on the VIP Italy experience:
In case of cancellation of Opera, Palio or any other tickets (including museum tickets when they need to be pre-booked) and services on request when stated on the VIP Italy experience 100% cancellation will be applied.
Outdoor experiences
Outdoor experiences may be sensitive to weather and other local conditions beyond the control of the supplier. Our local supplier is best suited to assess local logistical conditions and to make a final decision as to whether or not it is safe to proceed with the experience.
If, in the sole opinion of the local supplier, conditions make it unsafe to enjoy the experience, the local supplier will cancel the experience and a full refund will be credited to the client. In the event, however, that the client chooses, for whatever reason, to cancel their participation in the experience, there will be no refund due to the client.
REFUNDS
Refunds will be processed at the end of the stay to the traveller’s credit card used for the payment of the itinerary. In case of bank transfers or checks further details will be requested in order to complete the transaction.
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