Multi-Day Tour

16 Day South African Grand Journey (16 days)

Kensington Tours

Johannesburg, South Africa To Durban, South Africa

Valid for Departures Now Through: 31 Dec 2020

16 Day South African Grand Journey (16 days)

Day 3

Sabi Sands

Day 4

Sabi Sands

Day 5

Sabi Sands

Day 6

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Day 8

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Day 10

-

Day 11

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Day 13

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Itinerary

DAY LOCATION(S) HOTEL MEALS DESCRIPTION
Day 1
Johannesburg, South Africa
The Peech Hotel Breakfast

Enjoy a private airport transfer between the airport and your hotel.
To ensure a seamless experience, a documents package containing useful information including a detailed itinerary with pick­-up and drop­-off times, emergency contact information and relevant e­-tickets will be provided to you.
The Peech Boutique Hotel in Johannesburg boasts elegantly designed bedrooms and suites located in the main house and garden annexes. A private residence built in the 1950' The Peech was conceived, built, and is now ran and owned by James Peech. His attention to detail paired, wealth of experience and team of dedicated staff create a one of a kind stay. The Boutique Bistro overlook's the hotel's pool and landscaped gardens, and features sandstone floors, deep leather couches and a walk-in wine cellar, and most importantly, culinary masterpieces.
Day 2
Johannesburg, South Africa
The Peech Hotel Breakfast

Begin a two hour eco-friendly cycling adventure around the township, getting to know the different communities and their histories. Visit places such as a former migrant workers' hostel for men before continuing to Meadowlands, famous for the forced evictions from Sophiatown in the 1950'. Cycle through historical landmarks of the 1976 student uprisings and visit the memorial site of Hector Pieterson. You will also cycle down Vilakazi Street where Nelson Mandela used to reside, and where Bishop Desmond Tutu has his home. Lunch is included at a local establishment where you will have the chance to enjoy a delicious traditional African stew, cooked over a fire and served with a chunk of white bread a Sowetan 'bunny chow'. Both fun and informative, this is an activity geared for individuals and families who wish to embrace the unique character and friendly street culture of Soweto.
The Peech Boutique Hotel in Johannesburg boasts elegantly designed bedrooms and suites located in the main house and garden annexes. A private residence built in the 1950' The Peech was conceived, built, and is now ran and owned by James Peech. His attention to detail paired, wealth of experience and team of dedicated staff create a one of a kind stay. The Boutique Bistro overlook's the hotel's pool and landscaped gardens, and features sandstone floors, deep leather couches and a walk-in wine cellar, and most importantly, culinary masterpieces.
Day 3
Sabi Sands
Pondoro Game Lodge None

Enjoy a private airport transfer between the airport and your hotel.
Board a flight in Johannesburg with direct service to Hoedspruit. Approximate flight time is one hour.
Please note, luggage restrictions apply to this regional flight: 1) Maximum of one checked bag, weighing up to 50 lbs (23 kg); Checked baggage cannot be larger than 62 square inches (158cm). 2) Guests can also bring one piece of carry-on luggage with a maximum weight of 17 lbs (8 kg). Guests may also bring one slimline laptop bag.
Having had the chance to settle into your lodging - and to prepare for an adventure - meet with other guests of the camp to set out on your first authentic game drive. Sunrise and sunset are when animals are most active, and the Greater Kruger Area features some of the largest private game reserves in Africa, home to an incredible range of wildlife including the Big 5: the African elephant, lion, leopard, Cape buffalo and rhinoceros. Spanning across the provinces of Limpopo and Mpumalanga, the Greater Kruger Area covers a near unfathomable span of land upon which animals both large and small prowl, graze and roam free. Alongside an experienced ranger and tracker, you will explore fascinating and beautiful frontiers through the afternoon and until the sun sets, camera in hand, before returning to your lodge to prepare for a decidedly different adventure; a freshly prepared dinner that you won't be soon to forget.
Start your safari with a private transfer from Hoedspruit to your lodge in the Greater Kruger Area. Approximate travel time ranges depending on seasonal weather conditions and the location of your accommodation, taking between 30 minutes to two hours.
Adjacent to the majestic Olifants River inside Greater Kruger Area, Pondoro Game Lodge offers comfort, sophistication, and elegance in the heart of the bush. This exclusive lodge features eight chalets spread out along the largest perennial river in Kruger National Park, a hotbed for animal activity. Meals are an extraordinary culinary experience where traditional African cuisine fuses effortlessly with modern European haute trends. Served on a wooden deck high up in the tree canopy overlooking the Olifants River where game are often spotted, fine wines from the award winning Pondoro cellar are paired to compliment the mouth-watering food. Serenity Spa offers an escape to a place of sophistication and indulgence, surrounded by elegant decor and cascading waterfalls, it is an environment of breathtaking ambiance, much like the surrounding bushveld.
Day 4
Sabi Sands
Pondoro Game Lodge None

Continue your day after lunch with an exciting afternoon game drive. Perhaps the day will include massive, lumbering hippos emerging from the water to snack on nearby grasses, or predators beginning their nightly hunt as grazing antelope roam the plains. Out on the open reserves, trace across new lands as you gain a deeper and more intimate understanding of the South African bushveld before returning to the lodge for another fantastic dinner.
Adjacent to the majestic Olifants River inside Greater Kruger Area, Pondoro Game Lodge offers comfort, sophistication, and elegance in the heart of the bush. This exclusive lodge features eight chalets spread out along the largest perennial river in Kruger National Park, a hotbed for animal activity. Meals are an extraordinary culinary experience where traditional African cuisine fuses effortlessly with modern European haute trends. Served on a wooden deck high up in the tree canopy overlooking the Olifants River where game are often spotted, fine wines from the award winning Pondoro cellar are paired to compliment the mouth-watering food. Serenity Spa offers an escape to a place of sophistication and indulgence, surrounded by elegant decor and cascading waterfalls, it is an environment of breathtaking ambiance, much like the surrounding bushveld.
Day 5
Sabi Sands
Pondoro Game Lodge None

Night drives allow you to see nocturnal animals that are not encountered during the day, and a host of daylight animals behaving quite differently. Setting out as dusk begins, you may spot leopards in particular, and with a bit of luck, you may even encounter these predators while on the hunt. During evening drives, trackers employ a powerful spotlight to search for and showcase predators and prey. Lions, hyenas, aardvarks, bat-eared fox, porcupines, bush babies, bushbucks, mongoose, genet cats and nocturnal birds like owls and nightjars are just some of the animals fortunate guests may spot this evening under the African starlit sky.
Adjacent to the majestic Olifants River inside Greater Kruger Area, Pondoro Game Lodge offers comfort, sophistication, and elegance in the heart of the bush. This exclusive lodge features eight chalets spread out along the largest perennial river in Kruger National Park, a hotbed for animal activity. Meals are an extraordinary culinary experience where traditional African cuisine fuses effortlessly with modern European haute trends. Served on a wooden deck high up in the tree canopy overlooking the Olifants River where game are often spotted, fine wines from the award winning Pondoro cellar are paired to compliment the mouth-watering food. Serenity Spa offers an escape to a place of sophistication and indulgence, surrounded by elegant decor and cascading waterfalls, it is an environment of breathtaking ambiance, much like the surrounding bushveld.
Day 6

The Franschhoek Country House & Villas Breakfast

Ahead of first light it' time set out on an early morning game drive to discover the many animals that stalk through the bush during the early hours of the day. This is one of the best times time to view game, and it is made all the more spectacular as the rising sun dawns upon the unspoiled African bush; the world over, this place is known as the Land of the Rising Sun. Prepare to spot resident predators enjoying the spoils of their hunt the night before and a dizzying range of smaller mammals and bird life. After a few hours of exploration, photography and education, you will return to the lodge for a mouth-watering, well-earned, fresh-made breakfast.
Enjoy a private transferbetween Cape Town and Franschhoek. Approximate travel time is one hour.
Nestled between towering mountains in the beautiful Cape winelands lies the magnificent Franschhoek Valley. This is the food and wine heartland of the country, where splendid wines are grown andtop chefs create international cuisine. With a wealth ofrestaurants, cooking classes,quaint towns, shops, nearby Stellenbosh and small wineries toexplore Franschhoek is your perfect base as you explore South Africa's famous winelands.Here breath-taking scenery, warm hospitality, world class cuisine and the finest wines all combine to create lasting memories.
Board a flight in Hoedspruit with direct service to Cape Town. Approximate flight time is two hours.
Please note, luggage restrictions apply to this regional flight: 1) Maximum of one checked bag, weighing up to 50 lbs (23 kg); Checked baggage cannot be larger than 62 square inches (158cm). 2) Guests can also bring one piece of carry-on luggage with a maximum weight of 17 lbs (8 kg). Guests may also bring one slimline laptop bag.
The Franschhoek Country House & Villas is a 5 star hotel located in the heart of the Franschhoek Valley, just 1 km from the main town. Guests can choose to stay in the original and charming 14 guestrooms at Franschhoek Country House or the 12 recently added luxurious Villa Suites. Voted as one of South Africa' top restaurants, Monneaux Restaurant features a contemporary take on Mediterranean classics influenced by local Cape Malay flavours. Sample some of the mouth-watering wines from the underground cellar, showcasing local and international bottles. Relax and unwind with a range of spa treatments by qualified professional staff at the on-site spa. Lounge out by the two outdoor swimming pools and enjoy the panoramic views of the surrounding area. Reception staff at Franschhoek Country House & Villas are happy to arrange a variety of activities for guests, such as wine tours, wine tasting on horseback, golf and more.
Day 7
Franschhoek, South Africa
The Franschhoek Country House & Villas Breakfast

Explore one of the most scenic and beautiful areas in South Africa, visiting fascinating towns and taking a look into off-the-beaten-track farms which celebrate and honor their old-world roots and influences. Today is about so much more than just sipping fine wines. Depending on the timing of your trip, stroll through seasonal vines and learn about local farming methods and techniques with the help of your expert private guide. Take an intimate wine-tasting and cellar tour and possibly meet the driving force behind the estate. If lucky, your behind-the-scenes experience may include grape picking or barrel tastings. Explore striking Stellenbosch, browsing through its wealth of appealing stores and museums, and sip local coffee blends in tempting cafes. Let the pairing of wine and olives awaken your senses before meandering through lush gardens bursting with life. Admire a collection of contemporary art, see the highest-growing vines and, from an elevated point, take in the stunning vistas over an old-world estate. In the afternoon, discover Franschhoek. Established by the French Huguenots in 1688, this town retains its historic while fusing it with a contemporary vibe. It boasts gourmet restaurants, appealing boutiques and art galleries that you will visit based on your personal interests as the day is tailored to your liking.
The Franschhoek Country House & Villas is a 5 star hotel located in the heart of the Franschhoek Valley, just 1 km from the main town. Guests can choose to stay in the original and charming 14 guestrooms at Franschhoek Country House or the 12 recently added luxurious Villa Suites. Voted as one of South Africa' top restaurants, Monneaux Restaurant features a contemporary take on Mediterranean classics influenced by local Cape Malay flavours. Sample some of the mouth-watering wines from the underground cellar, showcasing local and international bottles. Relax and unwind with a range of spa treatments by qualified professional staff at the on-site spa. Lounge out by the two outdoor swimming pools and enjoy the panoramic views of the surrounding area. Reception staff at Franschhoek Country House & Villas are happy to arrange a variety of activities for guests, such as wine tours, wine tasting on horseback, golf and more.
Day 8

Abbey Manor Guest House Breakfast

Today, embark on a full day tour of the Cape Peninsula. Starting inFranschhoek, make your way along the coast to Cape Town, taking in the beaches of Clifton, Camps Bay and Hout Bay en route, where you may choose to join an optional boat cruise to Seal Island. Afterward, drive to the Cape of Good Hope Nature Reserve via Chapman' Peak, one of the world' most breathtaking coastal drives, where you will board a funicular to the top of the Peninsula to witness the symbolic meeting of the Indian and Atlantic Oceans as well as have spectacular views over False Bay.Enjoy lunch in the area (included) before continuing to Simonstown, the naval base, for a visit to the African Penguin breeding colony at Boulders Beach. After a day exploring the Cape Peninsula, you will wrap up the day' adventure by being transfer to your hotel in Cape Town.
Overlooking Table Bay and the beautiful city of Cape Town, Abbey Manor is ideally situated on the slopes of Table Mountain. Its ideal location is only minutes away from downtown, the waterfront, the beaches, Camps Bay and the Cape Town International Conference Centre. Each room is individually furnished to offer a romantic and tranquil atmosphere, with breathtaking and dramatic views of either the city or the surrounding mountains. Built in 1905, using an arts-and-crafts style, Abbey Manor has been fully renovated to ensure the greatest level of comfort. Guests can enjoy a gourmet breakfast in the comfortable dining area or on the verandah. The pool offers a refreshing option following a day of exploration, and the various lounge areas provide a peaceful resting post to reflect and refocus.
Day 9
Cape Town, South Africa
Abbey Manor Guest House Breakfast

One of the most spectacularly bio-diverse places on Earth, an estimated 1,500 unique species of plant-life are found on Table Mountain alone, many of which are endemic and found nowhere else on the planet. Ascend by cable car as the mist from the clouds open up to the main plateau while striking views of Cape Town come into crystal-clear focus. Now with a better understanding of the city' layout, walk past Cape Town' storied past as your guide recounts the colorful histories of the Houses of Parliament, the Castle of Good Hope (South Africa' oldest building) and the well-tended Company Gardens. Bargain your way through the lively Greenmarket Square in search of souvenir while meeting local artisans along the way. As you enter another one of Cape Town' famed stop at Bo-Kaap, learn how the Cape Malay community, with its cobbled streets and brightly colored houses became one of city' most vibrant neighborhoods. There' no better way of understanding local history than through your Capetonian guide. From here you have the choice of being dropped off at the V&A Waterfront to experience this landmark at your own pace, with its many shops, restaurants and pubs - or at your hotel to end the tour.
Overlooking Table Bay and the beautiful city of Cape Town, Abbey Manor is ideally situated on the slopes of Table Mountain. Its ideal location is only minutes away from downtown, the waterfront, the beaches, Camps Bay and the Cape Town International Conference Centre. Each room is individually furnished to offer a romantic and tranquil atmosphere, with breathtaking and dramatic views of either the city or the surrounding mountains. Built in 1905, using an arts-and-crafts style, Abbey Manor has been fully renovated to ensure the greatest level of comfort. Guests can enjoy a gourmet breakfast in the comfortable dining area or on the verandah. The pool offers a refreshing option following a day of exploration, and the various lounge areas provide a peaceful resting post to reflect and refocus.
Day 10

Abalone Guest Lodge Breakfast

Your private guide and vehicle will be available today to take you around to different sights, suggest restaurants, etc.
Enjoy a privatetransfer from the Cape Town Airport to Hermanus. Approximate travel time is two hours.
The Abalone Lodge is situated on the magnificent ocean front of Hermanus. Abalone Guest Lodge offers luxury accommodation for travel, business or leisure. A combination of South African art on the inside & unsurpassed views to the outside position this acommodation as unique in Hermanus. Abalone Guest Lodge has direct-access to the well-known Scenic Cliff Path that makes Hermanus the Land Base Whale Watching Capital of the World. Abalone Guest Lodge on the dynamic Siever's Point, is a landmark seafront property midway between the town centre and the beautiful Blue Flag beaches of Hermanus. Easily accessible via some of the most beautiful routes in the Western Cape, Hermanus is just 1.5 hours drive from Cape Town.
Day 11

Turbine Hotel And Spa Breakfast

This morning your guide will collect you from the guesthouse and travel tothe lagoon-side town of Knysna gem of the Garden Route. Upon arrival you could enjoy some time at leisure at the Knsysa Waterfront Complex before embarking on activities or excursions. Attractions in Knysna include: nature reserves, animal encounters, beaches, free diving, markets, art galleries, golfing, biking, hiking and more. Water activities include excursions into the lagoon, Indian Ocean, dinner cruises, whale watching and more. All entrance costs and excursions are at an extra cost.
Enjoy time at leisure today to relax and explore at your own pace. Knysna offers a wide range of activities ranging from animal viewing to adventure activities. Optional activities on site include: Featherbed Nature Reserve, Birds of Eden, Elephant Park, Storm's River, Monkeyland, and more.
For the more adventurous, sign up for activities likemountain biking, quad biking, helicopter tours, forest exploration, rock climbing, para-gliding, kloofing, abseiling, black water tubing, Treetop Canopy Tours (zip lining, bungee jumping, etc.), sky diving, Tsitsikama Falls, motorcycle adventures, horseback riding...
Some of the water activities include: Paddle Cruiser, private charter sail boats/yachts/charters, John Benn floating restaurant, boat cruises, paddle surfing, kite surfing, canoeing, wakeboarding, waterskiing, tubing, Pontoon Cruises, kayak, shore scuba diving, fishing, and swim with seals!Speak to your guide or travel advisor for more details.
Enjoy an extra special experience at The Turbine Hotel and Spa, a five-star boutique hotel in Knysna. This exceptional boutique hotel is situated on Thesen Island, which is considered one of the most prestigious locations on the Garden Route. The Turbine Hotel and Spa was an ambitious project which transformed the old power station into a boutique hotel on the Garden Route, now with a massive wow-factor. All of the old machinery which was used in this power station has been creatively restored and forms an integral part of the hotel' aesthetics. The Turbine Hotel and Spa offers 17 suites, 6 luxury suites, a honeymoon suite and the self-catering Water Club apartment. Dine at the Tapas Bar, serving delicious light meals for lunch and dinner.
Day 12
Knysna, South Africa
Turbine Hotel And Spa Breakfast

Your private guide and vehicle will be available today to take you around to different sights, suggest restaurants, etc.
After breakfast, depart to the lagoon-side town of Knysna. Enjoy some time at leisure at the Knsysa Waterfront Complex before embarking on an excursion to the Featherbed Nature Reserve. The trip includes a ferry across the lagoon to the base of the western head with a drive to the top of the reserve, stopping at spectacular viewpoints. Your specialist guide will provide information on history, flora & fauna. There is an optional guided 2.2km walk through coastal forest and fynbos into ancient sea caves (on own account). The tour ends with a delicious buffet lunch served under the shade of the Milkwood trees. On return to the mainland, continue on to your hotel.
Enjoy an extra special experience at The Turbine Hotel and Spa, a five-star boutique hotel in Knysna. This exceptional boutique hotel is situated on Thesen Island, which is considered one of the most prestigious locations on the Garden Route. The Turbine Hotel and Spa was an ambitious project which transformed the old power station into a boutique hotel on the Garden Route, now with a massive wow-factor. All of the old machinery which was used in this power station has been creatively restored and forms an integral part of the hotel' aesthetics. The Turbine Hotel and Spa offers 17 suites, 6 luxury suites, a honeymoon suite and the self-catering Water Club apartment. Dine at the Tapas Bar, serving delicious light meals for lunch and dinner.
Day 13

The Oyster Box Breakfast

Enjoy a private airport transfer between the airport and your hotel.
Take your flight from George to Durban today. Travel time is one hour and 25 minutes.
Luggage restrictions applicable to this flight: The general free allowance is 20Kg in Economy Class. 90cm x 72cm x 45cm (including handle, wheels and pockets) total dimensions 207cm.
Day 14
Durban, South Africa
The Oyster Box Breakfast

Durban offers the choice of relaxation along its beaches with so many water activities to choose from. For those who are more active, sign up for one of the many tours available on-site: visit the San Rock Paintings, Drakensberg Mountains, Sani Mountain Pass, tour the city, Zulu or Inanda Heritage Tour, walk through the Kranskloof Reserve, visit the Hluhluwe/Imfolozi Game Reserve, and more!
Standing majestically on Umhlanga' prestigious beachfront on the eastern seaboard of KwaZulu-Natal, with sweeping views of the Indian Ocean and direct beach access, the Oyster Box Hotel is one of South Africa' most distinguished hotels. Perfectly situated on the ocean' edge, a brief 5 minute walk from Umhlanga Village Centre, the Oyster Box Hotel is conveniently located for quick and easy access to Durban city centre, International Airports, and numerous stylish shopping centres, yet has a feeling of classical charm and elegance like nowhere else on earth. From the moment the Oyster Box opened its doors in 1947, the hotel rapidly became one of Africa's best loved and most distinguished hotels. The combination of colonial charm, impeccable service, lush tropical gardens, and breathtaking seaside setting swiftly gained it a reputation that was legendary the world over. The setting, the architecture, the decor, the cuisine everything conspires to create a magical experience that affords a wealth of exceptionally pleasurable experiences and warm memories.
Day 15
Durban, South Africa
The Oyster Box Breakfast

Standing majestically on Umhlanga' prestigious beachfront on the eastern seaboard of KwaZulu-Natal, with sweeping views of the Indian Ocean and direct beach access, the Oyster Box Hotel is one of South Africa' most distinguished hotels. Perfectly situated on the ocean' edge, a brief 5 minute walk from Umhlanga Village Centre, the Oyster Box Hotel is conveniently located for quick and easy access to Durban city centre, International Airports, and numerous stylish shopping centres, yet has a feeling of classical charm and elegance like nowhere else on earth. From the moment the Oyster Box opened its doors in 1947, the hotel rapidly became one of Africa's best loved and most distinguished hotels. The combination of colonial charm, impeccable service, lush tropical gardens, and breathtaking seaside setting swiftly gained it a reputation that was legendary the world over. The setting, the architecture, the decor, the cuisine everything conspires to create a magical experience that affords a wealth of exceptionally pleasurable experiences and warm memories.
Day 16
Durban, South Africa
Depart (Int'l Airport) None

Enjoy a private airport transfer between the airport and your hotel.
Take your flight from Durban to Johannesburg today. Flight time is approximately 1 hour and 10 minutes.
Luggage restrictions applicable to this flight: The general free allowance is 20Kg in Economy Class. 90cm x 72cm x 45cm (including handle, wheels and pockets) total dimensions 207cm.
Hand luggage: One bag allowed in addition to one slimline laptop bag. No bag should exceed 56cm x 36cm x 23cm (total dimensions of 115 cm including handles and wheels) weighing not more than 7Kgs.

Tour Features

Experience(s)

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Description

Embark on the voyage of a lifetime through South Africa, from historic Johannesburg, wild Kruger National Park, and sumptuous winelands, to iconic Cape Town, the breathtaking Garden Route and finish with the relaxing beaches of Durban.

About Us

Kensington Tours specializes in custom tours to over 90 countries worldwide. Our tailor-made journeys are carefully crafted to deliver a personalized adventure like no other. We build in extraordinary, enriching experiences and put the best private guides at your service. We do all this with award-winning attention to detail and unbeatable value for your travel dollar.

Insider Tip

Contact your Virtuoso Travel Advisor for insider knowledge to help enhance your experience.

Terms & Conditions

Please visit our website for full terms and conditions.



The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.

Reviews and Recommendations for Kensington Tours

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Highly Recommended

By: Linda


Reviewed on: 30 Jan 2014

The food, ambiance and lodging accommodations were fabulous! Only on the Stella Australis did we find the food to be suboptimal but plenty of drink helped overcome that. The explorations and staff were wonderful. However, the "luggage storage" while we went to the desert did not happen--no-one from the tour agency knew about it. We survived anyway.

Highly recommend

By: Not provided


Reviewed on: 28 Apr 2014

I went on this trip with my son who was 12 at the time. My husband was unable to attend. Our personal guide and driver, Sam, was amazing and took us under his wing. We felt very safe and well cared for. He was patient with my son's energy level and also very knowledgeable about the wild life and culture. The lodges that we stayed in and the wild life viewing were amazing. The "kidtastic" tour that we took struck the right balance and my son had a great time! One of his favorite activities was hunting with the Aransai bush tribe people. Thanks
Travel Advisor:  Stephanie Miller Murphy

Great service with follow-through

By: Sgailey


Reviewed on: 18 Aug 2014

Kensington did a stellar job of helping us through a few issues we ran into while overseas. Without their great customer service, we would have spent a few days being totally bombarded by stress; instead, we were able to hand off the issues and trust that Kensington would resolve them.

Great

By: glo


Reviewed on: 30 Aug 2014

We had two tours one in Copenhagen and the other in London. Both were great. Very knowledgable guides
Travel Advisor:  Terri Stanfield

A Great trip with a few trips and falls

By: Michaelzstuff


Reviewed on: 14 Sep 2014

We had a great time overseas with plenty to see and plenty of time to see them. A wonderful experience but terrible service with the connections overseas. We had made arrangements for pick-ups at every train station at the time of our arrival and rides from out hotel to the train stations.. Unfortunately, many times there was no one waiting to pick us up and times when there was no one to take us back to the train station. We made several international calls to reach someone while standing at the station with our family and baggage and were told that they would get back to us but never heard from them again. One of the drivers who did arrive took us to the wrong departure location and we had to pay for a cab to the airport. The only other blip was when we arrived at one of our stops along the way and were told that we had to pay for the tickets even though we later found a document that confirmed our payment.
Travel Advisor:  Eleanor Hardy
Not Recommended

Barcelona

By: Kate


Reviewed on: 26 Sep 2014

Good guide and driver. Poor communication with the "office". We asked the "office" to change our airport pick-up time and that was never communicated.

Amazing marathon trip of a life time

By: Ellie and Rick


Reviewed on: 17 Oct 2014

Very impressed with the Kensington guides, drivers, hotel choices and tour choices. The cultural dinners and shows were great. Well done!!!
Travel Advisor:  Mary Ann Tiemeier

Expert Friendly Service

By: Nancy3961


Reviewed on: 28 Oct 2014

Nora was great and the tour was perfect for our needs
Travel Advisor:  Krista Wissinger

Excellent (Ausgezeichnet)

By: Prosit!


Reviewed on: 28 Aug 2015

Many thanks to all of the Kensington staff that made out visits to Vienna, Salzburg and Munich so memorable. Our private tours in each city was incredible. Katerina in Wien was incredible as was our private tour in Munich, where the guide decided to drive us around to beat the heat instead of taking the walking tour was most appreciated, As well as some the extra touches we received such as the small "Lederhosen" purses for the children. You have an amazing team and we look forward to meeting you again in the future. Well done!
Travel Advisor:  Wayne Muhlstein

"Norman" was AMAZING

By: Pooz


Reviewed on: 11 Sep 2015

Once in Bali, my wife and I didn't have to worry about a thing. Norman, our English speaking guide, catered to our every request and suggested even more we never would have thought of. Norman and his driver took us to all the sites we planned to see plus some we didn't even know about. We always felt safe, that they had our best interests in mind, and never felt pressured to buy anything. We learned lots about the culture, history, and language. Wonderful trip!

great planning

By: 1434


Reviewed on: 02 Sep 2015

Trip came off as planned ---was a great experience. Excellent attention to detail.
Travel Advisor:  Marlene Zabel

Exactly what we asked for.

By: Patty


Reviewed on: 17 Sep 2015

This is the second time we have used Kensington and again they were excellent. Noel, our guide was fabulous. Extremely knowledgable, friendly, attentive be took very good care of us.
Travel Advisor:  Alyse Cori

Local pros!

By: kd58


Reviewed on: 02 Nov 2015

We used Kensington guides in Budapest, Prague and Vienna. Each driver and guide was professional, knowledgeable and accomodating. We learned both the history and special points about key sights, without them going into too much detail or information overload. We will recommend Kensington to our friends traveling to these locations.
Travel Advisor:  Michelle Bemis

Brilliant, funny, thorough, flexible, creative,

By: MPH1960


Reviewed on: 16 Nov 2015

Our tour guide Mordi Zissman our guide and driver is Brilliant, funny, thorough, flexible, creative, informed and passionate about his country. Israel could not have been seen any other way than by Mordi's guidance and driving! What a tour!
Travel Advisor:  Florence (Flo) Banks

Friendly Welcome in a Foreign City

By: Alina


Reviewed on: 31 Dec 2015

It was such a peace of mind to have Kensington Tours waiting for us at London Heathrow International Airport upon our arrival. Sigita and her driver met us at the airport with a nice welcome package and drove us to our hotel. Enroute to the hotel, Sigita answered all of my questions, explained the itinerary for the week and gave me the tickets for our tours/events. She also gave me an excellent city map and 24/7 emergency phone numbers, should we have any problems during our stay. Kensington Tours also ensured we had a ride back to the airport at the end of the week. That was a huge relief since we needed a driver at 4:30am on Christmas morning. Sigita's recommendations, the tours, the agenda, the location of our hotel, all were spot on. Our trip to England was absolutely the BEST vacation we have ever been on. This was largely in part to the efforts and services of Kensington Tours.
Travel Advisor:  Jeannine Bottorff

DUBAI ADVENTURE

By: DARLENE AND RUBEN


Reviewed on: 04 Feb 2016

THEY WERE VERY FRIENDLY AND VERY INFORMATIVE
Travel Advisor:  Gail Harada

Expert relaxed advice!

By: Stacy


Reviewed on: 01 Feb 2016

I clearly screwed this up and reviewed everyone at first. Kensington Tours was fantastic. We'll definitely use them in the future. The tour guides, the vehicles and the knowledge were first rate. They really made the trip for us.
Travel Advisor:  Louisa Gehring

Hilarious Guide

By: Emily13


Reviewed on: 15 Apr 2016

I believe we went on two tour with Kensington. The first was to the Ghibli museum. It was really cool to see this museum if you are an anime lover! The guide just talked to us about the museum on the way there. The second tour to shrines and the golden palace was amazing. We had a male tour guide who was beyond hilarious. He obviously loves his job and meeting new people. He was the best guide I have ever had, oh and did I mention HILARIOUS already? I regret that I do not remember his name but I would recommend a guided tour with him if you have the option.
Travel Advisor:  Nanci Cain

Personable Professionals

By: Wise4315


Reviewed on: 18 Jun 2016

This was my first experience with Kensington Tours. My wife and I commented nearly daily on the personable professional service highlighted by dependability and subject area experts with exquisite social skills. Kensington played a major role in fulfilling a lifelong dream to visit the exact site where my father came ashore on Omaha Beach 0700 on June 6, 1944 (D-Day). An example of my expectations being exceeded was my desire to have a highly qualified military historian providing the tour the Normandy beach heads. Expectations were exceeded by having a guide possessing a doctorate in history (Colin Taylor, PhD, Objective D-Day tours). We had superior guides in Paris, to Versailles and seamless transfers between hotels trains and airports. Our hotel in the Latin Quarter on the left bank in Paris was an easy stroll to the Notre Dame Cathedral. Our experience Kensington gave me an opportunity for me to honor my father and loving memories for both my wife and I.
Travel Advisor:  Tara Nielsen-Rise

Great European Experience

By: Bill


Reviewed on: 22 Jun 2016

The Kensington Tours people did an amazing job. Our family of 4 visited 3 cities in Europe and everything was perfect!
Travel Advisor:  Deborah Barth

Great service

By: Yvette22


Reviewed on: 22 Aug 2016

Our tour guides were fantastic and we really enjoyed our time with them and learned so much from them. The hotel we were in was so well-protected that we felt very safe
Travel Advisor:  Katie McCormack Krinkie

Jewish tours

By: judyandhowardRus


Reviewed on: 18 Sep 2016

Transfers to and from the airports were fabulous! They were on time, waiting for us and wanted to do anything for us that was needed. Prague Jewish tour was fantastic. Very informative, very interesting, very well presented. Liat Navi was wonderful and I would hgihly recommend her. Budapest tour was not so great. The tour guide walked us around very rotely and gave us information as he had learned it. When asked any questions about the significance about certain figures or actions, he did not know the answers. Even when we went to the Jewish cemetery, he directed us to the Holocaust area but really didn't know answers again to our questions. We walked around ourselves and tried to find the answers ourselves. Our smaller guides in the Old Jewish Synagogue and the Jewish Museum were much more informative for us.
Travel Advisor:  Wayne Muhlstein

Great Tour and Guides

By: LindaO


Reviewed on: 21 Oct 2016

The planned tours and guides were just great. Knowledgeable, personable and aware of any needs that we had.
Travel Advisor:  Joy Cottrill

Their guides are excellent

By: LouLou


Reviewed on: 27 Oct 2016

Having local guides from the countries we visited made a huge difference in our experience and we truly appreciated that aspect of our tours. We were able to learn even more from a locals perspective that went beyond the guide book
Travel Advisor:  Wayne Muhlstein

Fantastic guides and the best driver ever.

By: Molly


Reviewed on: 05 Feb 2017

My independent tour with Kensington was the first I have taken. Hope it won't be my last! I was able to easily see all the places and sights I wanted to see in much less time than it would have taken with a traditional group tour. I saved enough in hotels and meals (and time off from work) to more than compensate for the luxury of a driver and car for my group of two. And the flexibility we gained was priceless. Our driver was with us the whole time, he had been with the company for 16 years and was fantastic. When my niece asked about seeing a temple her high school teacher recommended that began with an "A", he knew it! In each city we were greeted by a company rep and had a very experienced guide. The guides were smart and worked very hard to find us shops for textiles we desired and fill our days since we were a little more efficient than the planners expected! Thank you!
Travel Advisor:  Randie Rosenberg

Solid Planning from Start to Finish

By: Jamie and Josh


Reviewed on: 13 Feb 2017

Kensington Tours operated with the utmost professionalism when picking us up, escorting us to our activities and providing us with wonderful and capable tour guides. Our honeymoon was truly enhanced by the service that Kensington provided!
Travel Advisor:  Wayne Muhlstein

Europe

By: bald eagle


Reviewed on: 05 May 2017

Very good, However they need a English speaking phone number to call with questions as they occur when out of the USA.
Travel Advisor:  David Mellon

Great Tour

By: Anonymous


Reviewed on: 21 May 2017

It was great. I enjoyed all the tours and activities.
Travel Advisor:  Anne Crawford

From Milford Sound to Auckland in 10 days

By: Zorro


Reviewed on: 01 Jun 2017

Kensington tours provided us with the best tour guides, vehicles, accommodations and sightseeing locations we could imagine. Their guides were polite, knowledgable and concerned for our comfort and welfare. We were delighted by the locations that were selected by our tour guides when they were off script and needed to fill a void once a planned tour was completed but the day wasn't done. We learned a lot about NZ that wasn't in the guidebook and appreciated everything they did for us. Even the little off beat eating experiences were delightful and we couldn't imagine having a better time. They even got the weather right. The only part of the trip that wasn't top drawer was to the whale watch off Kaikoura. Because of a recent earthquake the normal route wasn't available and the alternative was a very narrow busy road that had a great deal of construction going on. It made for a long day with the last 2 hrs done in the dark and rain. Probably wouldn't do it again under those conditions.
Travel Advisor:  Jennie Jensen

Kensington Tours review

By: VJay


Reviewed on: 05 Jun 2017

Fabulous! We had a wonderful time in New Zealand. The drivers/guides were wonderfully helpful and knowledgeable. They were always on time. They provided ample stops for photos, food, and other necessary breaks. They could talk about the history, the cultures, the birds, animals, and plants, as well as current topics. The hotels that were selected were very nice. We would definitely use their services again.
Travel Advisor:  Jennie Jensen

Paris

By: Mike Geary


Reviewed on: 12 Jun 2017

expensive BUT GOOD. Never asked age of kids and we had extra Museum and transit tickets as a result (free under 18)
Travel Advisor:  Lisa Salloum

South Africa Adventure

By: Sonny


Reviewed on: 10 Jul 2017

The Tour company did an excellent job of organizing transfers and was well organized. Choice of lodging was exceptional.
Travel Advisor:  Diane Stickney Scholl

Turkey trip

By: Steve


Reviewed on: 17 Jul 2017

Well planned and executed. Not one issue with Kensington. They provided an excellent guide (Erol Savda) who accompanied us through the entire trip.
Travel Advisor:  Tracey Shara

Clutch assistance

By: Andrew


Reviewed on: 18 Jul 2017

First, we have a fantastic trip to Croatia. However, KLM lost my wife's bag on the way in. KLM and the airport we're terrible about getting us the bag in a timely manner, which was very important because we we're supposed to go island hopping a couple days into the trip and not having her luggage for that would have been deal breaking. Kensington worked with the airport and arranged a special driver to get the baggage delivered to us much faster than the airport would have. Fantastic!
Travel Advisor:  Lynn Stevens

Eastern Europe

By: Rusty


Reviewed on: 01 Aug 2017

We took 6 private tours during our recent trip to Budapest, Bratislava, Vienna, and Prague. All of our tour guides were excellent and quite knowledgeable about the cities we visited. We got to see all the important sites and were given additional information about other places we could see while we visited the various cities. We had a great time and look forward to the next trip!!
Travel Advisor:  Jennifer Hicks

Family Adventure in Iceland

By: Adventure-bound


Reviewed on: 08 Aug 2017

Our travel planner with Kensington Tours is very knowledgeable about Iceland. She was able to recommend things to see and activities to do that I had not read about in all my travel research. My primary travel planner Kathy Moran, arranged several extremely helpful conference calls with our Kensington Tours consultant so that we could talk through options for my trip. Kensington Tours recommendations to take the Inside the Volcano tour and the all day Jeep tour to Landmannalaugar were two highlights of our trip that I can't imagine having missed. The only disappointment was some miscommunications with Kensington Tours and the tour operator in Iceland. No guide showed up for us for our 1/2 day private tour of Reykjavik. Our hotel called the local company and got a substitute guide for us within about an hour of when we were scheduled to leave. Unfortunately our sub guide had never been to the National Museum. Also there was no record of our driver for the Blue Lagoon and airport.
Travel Advisor:  Kathy Moran
Not Recommended

Spain

By: Europe


Reviewed on: 23 Aug 2017

Primarily because of the Spain experience!!!!

When in Rome... and beyond

By: KJo


Reviewed on: 03 Sep 2017

Kensington Tours took care of us! Every aspect of our trip, from transports to tours, were exceptional. Rome & Tuscany are amazing destinations, made even more amazing by the people at Kensington Tours!
Travel Advisor:  Kathy Moran

Very prompt with follow up

By: Imajoon


Reviewed on: 29 Aug 2017

At first we were not given the room we requested. Hotel said maybe tomorrow, they were totally booked. After a text to Debbie, hotel came up with a room. Our Panama Canal cruise started at 6:30 am. We requested that hotel pack a small breakfast as the restaurant was not open. We were told that there would be an additional charge even though breakfast was included. Again, the hotel called to say we would get breakfast. I don't know if Kensington was involved. However, what no one seemed to be aware of was that the boat served both breakfast and lunch. Even Panama Trails was not aware of this. The Marriott Resort in Playa Blanca was a tired hotel in need of refreshing. There was only one operational restaurant for the resort due to the low guest count. I would have preferred another resort.
Travel Advisor:  Debbie Rosenberg

Well Done

By: Steve


Reviewed on: 17 Sep 2017

We did a private tour in Germany. I'd give them an "A". Few things could have been sharper but in the context of a week with private drivers and guides, all went very well. A little more clarity on exactly where to meet guides and how to get in a few places would have reduced momentary anxiety hit worked well. Drivers were very good, watched speed and driving conditions and were helpful. Guides were knowledgeable and good.
Travel Advisor:  Georgia Schley Ritchie

Superb

By: Larry's Africa Trip


Reviewed on: 05 Oct 2017

Every aspect of our Kensington tour was outstanding. The accommodations provided, and the staff which attended to our local tours and transfers were as good as they could possibly be. I could not recommend Kensington Tours more highly.
Travel Advisor:  Bobbi Nappi

Kensington

By: KJ


Reviewed on: 02 Oct 2017

Good tour in Normandy
Travel Advisor:  Sara Krutsinger

No stress vacation

By: Kathy


Reviewed on: 14 Oct 2017

All prior arrangements worked out without a hitch. Thank you!
Travel Advisor:  Lorraine Young

Kensington Tours

By: KJ


Reviewed on: 10 Oct 2017

All transfers & local guided tours were excellent. All tour guides had great command of English & were very knowledgeable of their local area. Well organised & very hospitable.
Travel Advisor:  Georgia Schley Ritchie

Smiley

By: Smiley


Reviewed on: 17 Oct 2017

Trip was wonderful and attention to details was reassuring.
Travel Advisor:  Lisa Salloum
Not Recommended

(No title)

By: Rob


Reviewed on: 30 Oct 2017

I would not recommend Kensington Tours to other travelers.

Well worth it.

By: Well worth it


Reviewed on: 13 Dec 2017

Unbelievable service. Knowledgeable tour guides who were eager to fine tune our trip to our needs and cater to anything that we needed. Highly recommended
Travel Advisor:  Laura Cole

Kensington and Adreas were fantastic

By: Munich Group


Reviewed on: 16 Jan 2018

LOVED our guide Andreas. He was knowledgeable, flexible, fun and attentive when we had a medical issue. Our trip was excellent because of his walking tours and vast knowledge of German history. We all enjoyed him and would highly recommend him.
Travel Advisor:  Michelle Ellis

Excellent Customization

By: Mark


Reviewed on: 13 Jan 2018

Kensington planned out my Costa Rica trip. It was truly excellent, as they found great tour operators ... and more importantly, they put the tours on the right days, understanding how much activity we could take from one day to the next.
Travel Advisor:  Stuart Stone

Impressive

By: Myda


Reviewed on: 14 Jan 2018

Our experience with Kensington in Spain was very good. Loved the hotels that were chosen for us, as well as the personal guides, drivers, etc. They also called to check in to make sure we were happy with the arrangements.
Travel Advisor:  Deborah Pulliam

Kensington

By: crutsie


Reviewed on: 02 Feb 2018

They were so easy to deal with and the details of the trip were perfect
Travel Advisor:  Sara Krutsinger

Australian/New Zealand Tour Companies

By: Beck


Reviewed on: 09 Mar 2018

Our experience was very good. They showed up everywhere they supposed on-time and professionally. A couple of the tour operators mentioned that Kensington sent multiple confirmations to them leading up to the tours which seemed very professional. The private tours were unusual. We got a good feel for the indigenous peoples of both countries. The public tours that they had us go on were excellent - I think they made good choices in helping with our itinerary.
Travel Advisor:  Nancy Seiter

Fantastic service

By: Denise


Reviewed on: 20 Mar 2018

We were unfamiliar with Kensington and were pleasantly surprised. They kept searching and providing options till I was happy. They got us into a hotel we really wanted with an upgrade! Bravo! The drivers and tour guides were on time, flexible and very courteous. I will go out of my way to use Kensington again.
Travel Advisor:  Sarah Strand

Argentina

By: Suzilee


Reviewed on: 07 Apr 2018

Very Good Experience!
Travel Advisor:  Georgia Schley Ritchie

not bad

By: clan


Reviewed on: 16 Apr 2018

We used Kensington in 2 different countries on our trip. The guides in Rome were fantastic! It was evident that they loved their job and country, and the tours were amazing. The guides in Barcelona, however, were not as good. It all seemed a bit less organized and less informing. They are much more casual about issues that happen, such as one planned event being canceled and unable to reschedule and another that was completely scheduled incorrectly and ended up being in a van that broke down, stranding us in a truck stop for 2 hours. Overall I appreciated the assistance of the tour operator and would use them again - but next time a bit more educated on details than this time.
Travel Advisor:  David Mellon

Kensington

By: Traveler


Reviewed on: 03 May 2018

Our tours provided by Kensington were absolutely fabulous. The drivers were great and our guides knowledable and courteous. We learned so much on these tours about the history and culture of the region. We highly recommend these tours.
Travel Advisor:  Bobbi Nappi

Tour review

By: MaryM


Reviewed on: 08 May 2018

Excellent. Our guides in Seville were the high points of our trip. Antonio took us around to see the historical sites. His knowledge was extensive and his enthusiasm for the sites and their rich history made the tour fascinating. He was a delightful guide. And Luis took us out for tapas. We had a great time with him. He took us to the perfect combination of traditional and modern tapas bars and really gave us the flavor of local living in Seville. And he too was extremely knowledgeable about the history and culture of Seville. I would highly recommend them both.
Travel Advisor:  Wayne Muhlstein

Smooth operators!

By: Laurie & Chuck


Reviewed on: 09 May 2018

Kensington Tours did a great job in keeping our trip running smoothly and on schedule. Someone met us at every airport, was friendly, kind and spoke our language so that it was clear on what was to come. Every tour guide was on time. All spoke with pride about their country and answered all our questions.
Travel Advisor:  Wayne Muhlstein

Moroccan Trip

By: Gabe


Reviewed on: 13 May 2018

Working with Jasmine was a pleasure. She found us great Riads to stay in. Everything went well on the trip she planned.
Travel Advisor:  Susan Ward

Wonderful tour guides!

By: Michael


Reviewed on: 07 Jun 2018

Super knowledgeable and made our experience top-notch!
Travel Advisor:  Simone McKinney

great guides

By: sbpink


Reviewed on: 03 Jun 2018

I will say this tour company was terrific. Our guides picked us up from the airports and the were with us each tour day so we knew it would be the same driver and guide each day. Our guide in Bangkok was named Waewe and she was terrific. She really was knowledgeable and customized the tours to our likes. She went the extra mile sharing street food and local delicacies and the floating markets. She found out we love flowers and took us to their whole sale flower and veggie markets where the locals go. Would highly recommend this friendly, professional reliable company.
Travel Advisor:  Marian Blessing

Rome, Florence and Venice

By: TripletMom1995


Reviewed on: 25 Jun 2018

Our 8 day Italy experience was fantastic-2 days in Rome, 3 days in Florence, 2 days in Venice!! The itinerary was well thought out. The tour guides were great. We loved Francesca in Rome and Sylvia in Venice. We thought the guided tours were interesting, well planned out, and we learned a lot of history. Our only issue was finding our guide at the airport in Rome and we had to call the tour office. There isn't a lot of time to linger anywhere on a guided tour, but we learned this was necessary for the time allotted as there is much to see. Due to time, we did not get to go into the Duomo in Florence, nor St. Mark's Basillica in Venice. We also did not get to climb the Bell Tower in Florence because tickets are now required 3 days out. These weren't disappointments, just things we need to do when we go back! Loved having our dinners free! Bike tour in Tuscany was a huge hit as was Piazzale Michaelangelo in Florence. We loved the winery lunch. We would choose Kensington again!

Excellent Guides and Drivers

By: Mary Yost


Reviewed on: 09 Jun 2018

Our experience with all of the Kensington tours drivers and guides was absolutely excellent. They are professional and courteous, knowledgeable and friendly, and we will most definitely use them again on future trips.
Travel Advisor:  Georgia Schley Ritchie

A Taste of Australia

By: Betty


Reviewed on: 08 Jul 2018

1. The itinerary was packed with first rate activities. 2. The tour groups were small and all tour leaders were enthusiastic and knowledgeable. 3. Next time I would give more input on the type of places we prefer to stay; such as distance from restaurants and town center, whether a view matters and number of bathrooms in a unit. 4. When our Great Barrier Reef snorkeling tour was cancelled, they contacted us the day before to make alternate plans going out on a different boat. This was very much appreciated. 5. All airport transfers and tours were on schedule and as planned.
Travel Advisor:  Lisa McKay

galapagos and ecuador trip

By: lou


Reviewed on: 30 Jul 2018

Overall trip was great. Pictures of cabin and the itenerary we were given was decieving (not accurate). Had to pay for things that were suppose to be included. The food selection on the boat was not everything I was led to believe, but was still ok. multiple activities /events that were mentioned/listed, in the information provided by kensington tours, never happened. They need to revise the program and what is included. Also, need to be more accurate with cabin pictures and discriptions. The boat galapagos legend was still a nice boat. I wouldnt give it 5 stars but still was nice enough to meet our needs and be comfortable. crew was very courtious and friendly.
Travel Advisor:  Carol Asivido

Brussels, Ghent, Brugges, Eurostar to London and Limo to Southampton

By: Tour of Central Europe and QM2 to NYC


Reviewed on: 26 Jul 2018

Excellent. Wonderful hotels and guides. Could not have been nicer.
Travel Advisor:  Brigitte Feinberg

Kensington Tours

By: 42wander


Reviewed on: 07 Aug 2018

I did not feel prepared for our trip to Germany, but after I received our detailed and thorough itinerary the stress levels dissipated. My husband, who is very detailed oriented, was relieved to have everything organized and phone numbers for the drivers and the guides highlighted. All the train tickets and hotel vouchers were ordered and highlighted. I didn't have to hunt for anything, all nicely packaged.
Travel Advisor:  Ken Neibaur

Italy

By: Lou


Reviewed on: 04 Aug 2018

They were great, great tour guides!!!!
Travel Advisor:  Lisa Salloum

Trip to Portugal and Spain

By: Smiley


Reviewed on: 13 Aug 2018

We had an amazing experience this summer during our vacation in Portugal and Spain. We would do it all over again!
Travel Advisor:  Lisa Salloum
Not Recommended

Not in England

By: First class first timer


Reviewed on: 09 Aug 2018

Multiple screw-ups from the England agency working through Kensington. Unresponsive to emergency call number, trains booked to a station that was in operation, and being issued coach seats when we had paid for first class. Then there was the driver that just didn't show up. Without the strong concern and advocacy of our booking agent, I don't think any of our issues with Kensington would have been successfully addressed.

flexible

By: Bill


Reviewed on: 12 Aug 2018

when our incoming flight was delayed by 20+ hours, Kensington had already changed our pick up information and tour arrangements to accommodate our new timetable.
Travel Advisor:  Andrea Keiderling Fehl

tour operator

By: tj


Reviewed on: 16 Aug 2018

everything was good - except- the guide (Anna) in Copenhagen wouldn't listen. We said "enough with so many dates" then we wanted to cut the tour short and she refused. She was very irritating.
Travel Advisor:  Alfred Volden

Kensington Tours in Ireland

By: Lisa


Reviewed on: 24 Sep 2018

We were very happy with Kensington Tours and would use them again in the future. The drivers were knowledgeable and very helpful to recommend lunch places and other ideas as we asked. The hotels we stayed had great service and we would use them again.
Travel Advisor:  Gianna (Jenny) Serena

Excellent tours in St. Petersburg

By: Betty


Reviewed on: 30 Sep 2018

We had to wait too long to get a refund - and ended up getting a 5* Room Upgrade and suite upgrade to compensate! The tour guide we had in St. Petersburg was the best ever - ask for Arana!!
Travel Advisor:  Kathryn Smith

Another perfect vacation

By: Tman


Reviewed on: 29 Sep 2018

Not a problem! Absolutely amazing
Travel Advisor:  Cindy Moore

trip to Switzerland and northern Italy

By: travel joe


Reviewed on: 26 Sep 2018

We had an amazing experience and every hotel, driver, and especially the guides were all first class.
Travel Advisor:  Peter Rubin

Trip to Croatia

By: Dinka


Reviewed on: 26 Sep 2018

Very good travel Drivers AND tour Guides. Very knowledge.
Travel Advisor:  Gianna (Jenny) Serena
Not Recommended

Cape Town to Botswana to Victoria Falls

By: J.Schneider


Reviewed on: 29 Sep 2018

Most of the trip, things went fine! Kensington Tours did a great job with the Cape Town and Botswana portions of the trip, but the last 2.5 days at Victoria Falls fell short of expectations. We didn't have tickets to two of our scheduled events, the hotel was very average and the activities staff at the hotel was rather unfriendly. We were misinformed about our dinner package by one of the front desk staff members and we didn't have transportation to one of our scheduled events though we were told by Kensington it was all taken care of. For the price and the "hype" on the quality of Kensington Tours, our trip ended on a very "flat" note. Also, with the other trips we've taken (Tauck or Holland America) there was always a "surprise extra" added to the trip by the Tour Operator. It made us feel appreciated as customers...didn't see anything like that with Kensington Tours. Therefore, I wouldn't necessarily recommend Kensington as a top tour company to use.

Swiss trip

By: Brett


Reviewed on: 03 Oct 2018

I really don't do tours, but Kensington did a great job. All the details were there and they made travel quite easy.
Travel Advisor:  Michael Kempinski

Kensington Madrid

By: doofus


Reviewed on: 09 Oct 2018

Had problems with the airport transfers, both for arrival and departure. Once in Madrid, though, things went well. Our guides, Bertha, Sonja, and Marisa were all knowledgeable and personable, especially in the art museums. The Prado with Bertha was the high point. Flamenco dinner and show was included, so now I can say I've seen a Flamenco show. Enjoyed that we had plenty of time to ourselves over the course of the week, which allowed us to roam around Madrid on our own.
Travel Advisor:  Peter Rubin

Very professional

By: Terri


Reviewed on: 16 Oct 2018

There were several times during our trip when I needed help with something or I needed information about something. Every time I called the phone was answered promptly and the person that I talk to gave me the correct information that I was looking for. A couple of these calls were made on a weekend or late at night after office hours. That did not interfere with the high quality of the service. I talked to several different agents during the course of our trip and got the same high level of professional service with each employee.
Travel Advisor:  Beth Saboe Mollo

Iceland

By: Deb


Reviewed on: 15 Nov 2018

Excellent company. Weather cancelled one of our activities and they worked diligently to locate us and offer alternative plans. Our guides were the best!
Travel Advisor:  Andrea Kurschinski

Kensington Tours

By: Mike


Reviewed on: 21 Nov 2018

The tour guides were there on time every time. They were able to answer any question or concern, and were flexible when I wanted to visit places not originally on the tour.
Travel Advisor:  Wayne Muhlstein

Argentina Three Ways

By: Shannon B


Reviewed on: 06 Dec 2018

Our travel advisor was the main point of contact for Kensington Tours so I didn't deal with them directly. But given how smoothly our trip went, I have a very positive impression.
Travel Advisor:  Beth Bastian

Great side trip in Thailand

By: Kathy


Reviewed on: 23 Dec 2018

I wanted to do a side trip from Bangkok to northwestern Thailand (including Chiang Mai and Pai). Through my travel advisor, I explained what I wanted to do/see, and Kensington Tours arranged everything in accordance with my request - including airport transfers, air reservations, private local guide and professional driver. Everything worked out as planned, but the local guide was also amenable to minor changes in the itinerary with respect to timing, order of visits and restaurants. It was not inexpensive, but I feel I got good value for the money I spent. Also, I felt very secure and safe throughout my trip, and didn't have to worry about the details.
Travel Advisor:  Lorraine Young

Austria 2018

By: cole


Reviewed on: 07 Jan 2019

They handled all of the details to make the trip run smoothly. All tour guides were knowledgeable and fun, and made the trip a wonderful experience four our family.
Travel Advisor:  Deborah Pulliam

Very Organized

By: Mel


Reviewed on: 18 Feb 2019

Did a great job.
Travel Advisor:  Beth Justus

Dream trip to Australia

By: Jane Bartunek


Reviewed on: 07 Mar 2019

The staff at Kensington Tours were a true delight to work with through our travel agent. They answered all of our questions and was able to make our trip to Australia one that we will never forget. The private tour guides that they had for us where fantastic, which made our sight seeing adventures so enjoyable.
Travel Advisor:  Debra Wall

Wonderful customer service

By: LP


Reviewed on: 08 Mar 2019

We enjoyed our time in Venice very much. The guides were knowledgeable and extremely friendly. They were prompt and knew how to navigate the city to make it very easier for the travelers. The sites we saw were fantastic. We never waited in line or wasted any time. We received excellent treatment and service.
Travel Advisor:  Andre Xavier

ecuador and galápagos

By: leesa


Reviewed on: 16 Mar 2019

rocky start but they resolved the problem
Travel Advisor:  Cheryl Everhart