We quote in Euros and charge in Euros. Below is our Method of Payment which is also send out to you with your RFP.
METHOD OF PAYMENT IN EURO
- By bank draft (no personal checks are accepted) addressed to our company
- Credit Card: VISA, AMEX & MASTERCARD (Necessary details: copy front and back of card, card type & number, expiry date, cardholder’s name, full address & acceptance signature on authorization form fax.)
- By wire transfer or draft to our bank account
It is important to advise the Sales Executive you are working with that you are / have sent it in order for the accounts to be aware.
NB Credit card will be charged in the local currency (Euro) and will be exchanged by your companies or clients bank at the exchange rate applicable on the day the bank processes the charge.
PAYMENT & CANCELLATION POLICY
Upon confirmation, a deposit of 25% of the total is required, apart from ferry/hydrofoil and air tickets which are paid in full prior to issuing them, and 21 days prior to the arrival date we require the remaining amount.
In the event of cancellation, written notice must be received
- From deposit made and up to 21 days prior to arrival an Administrative Fee 3% of the total booking apply.
- 20-07 days - 25% of total due
- 06-03 days - 50% of total due
- 02 days to No Show - 100%
NOTE: - All cancellations made after confirming and issuing ferry/hydrofoil or air tickets full cancellation fees apply. Additional Hotels' cancellation policies are notified on a case by case at the time of cancellation.
HELLENIC SERVICES CONFIRMATION
Please note that upon confirmation of services we send you the invoice including analytical pricing. Along with the invoice we send you the credit card authorization form. After receiving the payment with either ways mentioned above in the method of payment, we send you the services voucher with all the contact details. In case you haven’t received services voucher from Hellenic with contact details, please note that the services are not confirmed.
IMPORTANT REMARKS: Entrance Fees, Tolls, and VAT are based on actual Official Rates and in case of increase will be subject to change accordingly.
The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.