Reviews and Recommendations for Avis Rental Car
of 31 guests
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Reviewed on: 11 Sep 2013
No surprises. Car ran fine and staff were knowledgeable if not curt and unsmiling at the airport pick up counter.
Travel Advisor: Rick Kritschgau
Reviewed on: 03 Oct 2013
ready and waiting..great little car ..drove thru france
Travel Advisor: Timothy Krenzien
They do try harder
By: Not provided
Reviewed on: 20 Nov 2013
Good service. It's a sign of good service when one cant remember the details of a car rental event. Everything went as expected... as it should!!
Travel Advisor: Sharon Cooper
Reviewed on: 24 Sep 2014
the cars were in good condition, they were clean and performed as required.
Reviewed on: 15 Feb 2015
We had a minor fender bender with a rock in Kaua'i, Hawai'i (cracked the bumper). The Avis representatives were professional and understanding when I called to report the accident. We were supplied with a new car so we could sign up for their insurance in case we had any other problems during our trip. Both cars that we rented had minor issues. The first car had an undercarriage noise while driving from the very beginning and the check engine light went on just before we returned it to Avis (nothing to do with the minor bumper damage). The second car had a warning on the dash that said it needed an oil change. We made the representative aware, and he said that the mechanic probably didn't reset the message after the recent oil change. He gave us an option of changing our car, but it was closing time and we decided not to. After that, each time we used the car, we changed the read-out so we wouldn't have to look at that warning on the dash all the time.
Travel Advisor: Rosemarie Spinney
Reviewed on: 22 Mar 2015
We asked for a full size SUV and were pleasantly surprised with the 2015 Chevy Suburban. Avis always does a great job. They know their stuff!
Travel Advisor: Joan McGee
Jennifer got me an Upgraded Car
Reviewed on: 20 Apr 2015
Jennifer booked my car rental on a recent business trip to LA. I typically book the lowest priced car rental to be mindful of business expenses. However, since I booked my car through Jennifer, I was extended an upgrade. The rental car associate even allowed me to choose my vehicle. Jennifer makes travel, whether for business or pleasure, a breeze. I never worry about my air, hotel, or car knowing that Jennifer has handled all the details. Thank you, Jennifer!
Travel Advisor: Jennifer Mercado
Reviewed on: 08 Sep 2015
The car we rented was not available, so the attendant up-graded. Very good service, would recommend.
Travel Advisor: Debbie Reimer
Reviewed on: 30 Jul 2016
Brenda gracefully and quickly resolved a number of errors that I made in planning this trip. She is not only a great problem-solver but, also, a patient one.
Travel Advisor: Brenda Tolson
Reviewed on: 18 Aug 2016
She did handle this for me perfectly and made it as painless as possible.
Travel Advisor: Christine Serio
Agent was helpful
Reviewed on: 15 Oct 2016
The Avis agent was very helpful with reservation. The only complaint was the wait to see an agent, were in line for more than an hour.
Travel Advisor: Julie Raines
expert friendly service
By: Rose M.
Reviewed on: 18 Oct 2016
We landed in San Francisco and found that the car we thought we were getting was not available for us. Well, Vincent went out of his way to find us a beautiful car that more than met our needs. He turned a problem into a heart warming experience. By the time we left Avis, we felt like we'd connected with a gentleman who was truly concerned with the satisfaction of his customers. Thank you Vincent! I'm so glad you were at the counter when we came in.
Travel Advisor: Marla Ceresne Black
avis not so much
By: i am who i am
Reviewed on: 10 Jan 2017
although I had a reservation for a small car, I was given a four door and told that was all they had.
Reviewed on: 31 Jan 2017
All as expected
Avis not good at this location
Reviewed on: 02 Mar 2017
Car rental was there and ready to go, however the car had a loose license plate that rattled to whole time. The windshield washer fluid was empty, and in Fla. you need it often. The car didn't look like it was cleaned before we got it either. Luckily all we need the car for was to go to and from the hotel & airport. Next time Ill get an Uber.
Reviewed on: 29 Mar 2017
Nice car and no complaints! Long lines at the Phoenix airport but super easy rental return.
Travel Advisor: Lauren Parry
Reviewed on: 20 Apr 2017
we had car 5 hours total and were charged over$ 200.
Reviewed on: 24 Apr 2017
Satisfactory service, but Enterprise was better
Travel Advisor: Cheryl Everhart
Reviewed on: 12 May 2017
No problems encounterd.
Travel Advisor: Kristina Miller
Reviewed on: 27 Jun 2017
As usual, Avis was very dependable and reliable. We had great service.
Travel Advisor: Cristina Buaas
Reviewed on: 18 Jul 2017
Never an issue with Avis.
By: Malcolm family
Reviewed on: 28 Jul 2017
All good and worked fine
Reviewed on: 13 Aug 2017
Car was just the right size
Travel Advisor: Victoria Seltzer
Reviewed on: 27 Aug 2017
I was very pleased with my rental car
Travel Advisor: Melanie Thomas
Reviewed on: 06 Oct 2017
Good. We got mini-van as requested which was available on-time in Jackson Hole, WY with return in Portland, OR.
Travel Advisor: Jane Hersom
National FFA Convention
Reviewed on: 12 Nov 2017
Avis was easy to work with and the vans were clean and ready to go. The employees were very friendly and got us in and out in a flash.
Travel Advisor: Debbie May
Reviewed on: 29 Jan 2018
All good. Good car and service.
Reviewed on: 01 Feb 2018
we used Avis almost every time, they have great service, never had an issue with car type or size for our needs
Travel Advisor: Maureen Johnson
By: Lori Donnelly
Reviewed on: 03 Feb 2018
The rental car was great no problems and were equipped with two car seats.
Travel Advisor: Annie Humble - Gougler
Australia and New Zealand trip
By: SC Traveler
Reviewed on: 15 Feb 2018
Average. Typical understaffed car rental company
Travel Advisor: Birgit Navarre