The Milestone Hotel and Residences

"No Request too Large no Detail too small"

The Milestone Hotel and Residences

Discover old-world charm, beautiful rich furnishings; exquisite original arts; outstanding cuisine, including the famous Afternoon Tea; and an experienced and passionate team at this elegant, historic mansion house hotel. The Milestone Hotel and Residences is in a wonderful location opposite Kensington Palace and Gardens and close to the Royal Albert Hall. The 43 rooms, 13 beautiful suites and 6 luxury Residences, each feature original artwork and antiques. Fine British dining and international dishes can be enjoyed in Cheneston’s Restaurant or in the original chapel, the Oratory, while Stable’s Bar serves the famous Milestone Old-Fashioned.

Hotel Tip

The concierge can arrange private dinners, babysitters, picnic lunches or even a swordsman to open your bottle of champagne. –Eleanor Hardy Louisville, Kentucky

Virtuoso Preferred Supplier Since 01 Jul 2010

Virtuoso Amenities   

For 2019:

  • Upgrade on arrival, subject to availability
  • Complimentary full English breakfast daily for up to two in-room guests
  • $100 USD equivalent Dining credit to be utilized during stay (not combinable, no cash value if not redeemed in full).
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
  • Suite Bookings 3 or more nights or any apartment bookings of 5 or more nights a one way airport transfer to/from London Heathrow to Milestone will be included as additional amenity.

Reviews and Recommendations for The Milestone Hotel and Residences


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A fine place, quiet and comfortable

By: Pompey

Reviewed on: 26 Nov 2013

Enjoyed Hyde Park a lot, right at the front door. Close to good pubs.
Travel Advisor:  Eleanor Hardy

A quality experience

By: Longshanks

Reviewed on: 12 Sep 2015

The hotel decor is magical, the location could not be more central to what we hoped for. The room was beyond comfortable and the attention to customer delight second to none!
Travel Advisor:  Eleanor Hardy
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Recommended, but not highly

By: Laura

Reviewed on: 11 Apr 2017

This hotel is a 5 star and the lead hotel in Red Carnation Group . They have a bunch of 4 stars in London and we've tried a couple and they are terrific. Very high level of service for a 4 star. The Milestone was a dissapointment to me this year. The wi-fi is spotty in the hotel and my cell signal would not come through in their bar area and was spotty in my room. My A/C was broken the first of a two night stay and so it was too warm but there was nothing they could do short of moving me to another room. The breakfast is great, and the facilities downstairs are lovely. High tea was very good. But they give a very cheap exchange rate for the one-time F&B credit that Virtuoso, Amex and others offer. Like my $100 credit became 60 GBP when it should have been closer to 80 GBP. I would likely choose another hotel the next time I am in London and want to stay at a 5 star.
Travel Advisor:  Sam McClure
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The Milestone Hotel

By: Janet

Reviewed on: 26 Jun 2017

Excellent service, and a great example of a traditional English hotel.
Travel Advisor:  Debbie Fairvalley


By: traveler

Reviewed on: 06 Aug 2017

The service at the Milestone was top notch. The employees were helpful and courteous. They did an excellent job with their restaurant food and service at both breakfast and lunch.
Travel Advisor:  Julie Jones



Reviewed on: 01 Oct 2017

Service was excellent but rooms were small
Travel Advisor:  Bettie Lee

Wonderful hotel

By: Hank

Reviewed on: 07 May 2018

Everything about our stay at the Milestone Hotel was first class with wonderful service. The location is excellent right across from Hyde Park and Kensingston Palace and is within walking distance of the a tube stop, making getting around London very easy.
Travel Advisor:  Nancy Cutter

the best hotel no one has ever heard of.

By: rubyJ

Reviewed on: 15 Mar 2019

this was our 3rd stay. it is the best hotel anywhere, not just london. there is a warmth combined with such professionalism. great location. not walking out the front door into crowds. we can’t wait to get back there
Travel Advisor:  Jessica Hart

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