The Milestone Hotel

"No Request too Large no Detail too small"

The Milestone Hotel

Arrive at The Milestone Hotel, located in the Royal Borough of Kensington and Chelsea, and be warmly welcomed by a butler who is able to personally care for every detail of your stay, thanks to the hotel’s generous staffing of two personnel for every guest. The unique guestrooms, suites and apartments brim with British charm, some with views of Kensington Palace and Gardens, as well as a twice-daily maid service. Dining choices span four venues: the stately atmosphere of Cheneston's, the bright and airy Conservatory, the perfect-for-Afternoon-Tea Park Lounge and the club-like ambience of Stables Bar.

Hotel Tip

Choose the two-level Margaret Rose Suite with room for three — your prince or princess can sleep overlooking a palace. Afternoon tea is fit for a queen. –Fran Kramer Rochester, New York

Virtuoso Preferred Supplier Since 01 Jul 2010

Virtuoso Amenities   

For 2018:

  • Upgrade on arrival, subject to availability
  • Complimentary full English breakfast daily for up to two in-room guests
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full).
  • Suite Bookings 3 or more nights or any apartment bookings of 5 or more nights a one way airport transfer to/from London Heathrow to Milestone will be included as additional amenity.
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Reviews and Recommendations for The Milestone Hotel


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A fine place, quiet and comfortable

By: Pompey

Reviewed on: 26 Nov 2013

Enjoyed Hyde Park a lot, right at the front door. Close to good pubs.
Travel Advisor:  Eleanor Hardy

A quality experience

By: Longshanks

Reviewed on: 12 Sep 2015

The hotel decor is magical, the location could not be more central to what we hoped for. The room was beyond comfortable and the attention to customer delight second to none!
Travel Advisor:  Eleanor Hardy
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Recommended, but not highly

By: Laura

Reviewed on: 11 Apr 2017

This hotel is a 5 star and the lead hotel in Red Carnation Group . They have a bunch of 4 stars in London and we've tried a couple and they are terrific. Very high level of service for a 4 star. The Milestone was a dissapointment to me this year. The wi-fi is spotty in the hotel and my cell signal would not come through in their bar area and was spotty in my room. My A/C was broken the first of a two night stay and so it was too warm but there was nothing they could do short of moving me to another room. The breakfast is great, and the facilities downstairs are lovely. High tea was very good. But they give a very cheap exchange rate for the one-time F&B credit that Virtuoso, Amex and others offer. Like my $100 credit became 60 GBP when it should have been closer to 80 GBP. I would likely choose another hotel the next time I am in London and want to stay at a 5 star.
Travel Advisor:  Sam McClure
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The Milestone Hotel

By: Janet

Reviewed on: 26 Jun 2017

Excellent service, and a great example of a traditional English hotel.
Travel Advisor:  Debbie Fairvalley


By: traveler

Reviewed on: 06 Aug 2017

The service at the Milestone was top notch. The employees were helpful and courteous. They did an excellent job with their restaurant food and service at both breakfast and lunch.
Travel Advisor:  Julie Jones



Reviewed on: 01 Oct 2017

Service was excellent but rooms were small
Travel Advisor:  Bettie Lee

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