Reviews and Recommendations for Rico Tours - Central & South America + Cuba
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Reviewed on: 04 Jan 2014
I highly recommend Rico Tours-Custom Itineraries. We knew what we were going to be doing at all times, not a step was missed. Everything was set up and done exactly like the itinerary said. Never did I have to question what to do next or with whom I was suppose to be meeting. Great job, thank you.
Reviewed on: 27 Mar 2014
fantastic trip, accomodations were excellent, arrangements were smooth.
Reviewed on: 29 Apr 2014
All our transfers and arrangements were seamless. All the drivers were personable, very informative and just really nice folks. Thanks for making all the arrangements and making this such an easy vacation for us!
Travel Advisor: Peg Aikman
Month in Costa Rica
Reviewed on: 05 Aug 2014
Rico Tours is definitely the 'go-to' tour operator for travel to Costa Rica. We didn't realize this before we set out on our adventure with 3 kids ages 11, 9 & 6 for a month in CR, but while we were conversing with owners of hotels & other excursion operators they all said that Rico Tours has been in CR for a long time and has a great reputation. We would certainly recommend utilizing their expertise on future trips back to CR, or to anybody who is considering travel throughout the country. Pura Vida!
Travel Advisor: Sam McClure
Rico = Reco
Reviewed on: 05 Dec 2014
Our transportation services thru Rico Tours (Jacamar) was top notch. The drivers were very knowledgeable and articulate. They were on time and the vehicles were clean and cool. Our transfers ended up being more informative and fun than I would have expected.
Travel Advisor: Trish Mercer
Reviewed on: 07 Jan 2015
It was wonderful to be greeted at the Panama City airport by your pleasant driver and driven to the beautiful Waldorf Astoria. We enjoyed our gorgeous room and the delicious breakfast. Another very pleasant driver drove us from the Wind Spirit's Costa Rica port to the San Jose airport.
Made the experience person
Reviewed on: 10 Jan 2015
Rico Tours was great! They utilized Jacamar tours in Costa Rica and everything went off without a hitch. All their recommendations were just as communicated.
Travel Advisor: Beth Jenkins
Reviewed on: 12 Apr 2015
Very happy with the itinerary by Rico Tours. They clearly know Costa Rica and it shows.
Travel Advisor: Randie Rosenberg
Reviewed on: 09 Jul 2015
We had a wonderful time in Costa Rica and all of our excursions and transfers were excellent. The excursions were particularly fun--we went ziplining, white water rafting, and jetskiing. All of our guides were top rate--especially Tom with Wave Excursions in La Fortuna!
Travel Advisor: Martha King and Susan Whitson - King and Whitson Travel
Reviewed on: 01 Dec 2015
Very helpful and super friendly drivers. Showed you things that you wouldn't have noticed. Vacation was perfect!
Reviewed on: 06 Jan 2016
Rico did a good job putting together the accomodations and travel side of the trip. They chose great hotels for our needs and budget and the transportation company was really great, prompt, friendly, helpful.
Travel Advisor: Joanne Socha
Reviewed on: 26 Feb 2016
Their selections for lodging and tours were perfect for our family. Negotiating the inclusion of the buffet breakfast was a real plus for us.
Travel Advisor: Debbie Aras
Every detail thought through
Reviewed on: 25 Mar 2016
Rico Tours moved my husband and I from Belize City to the Cayo District... from Belmopan to San Pedro... from San Pedro to Belize City -- all of these transfers and flights were super smooth and easy. There were no hiccups and our honeymoon went off without a hitch. The group seemed very knowledgeable of the properties, and made great recommendations for us!
Well Planned Out
Reviewed on: 18 Jul 2016
Rico Tours handled the booking of our recent Costa Rica trip through Brownell Travel. The itinerary was well laid out and we didn't have to worry about anything. The transportation was a major part of this trip and we had great service every time. Very friendly and knowledgeable drivers! The itinerary came well laid out to us and we just focused on the trip.
Travel Advisor: Deborah Barth
Reviewed on: 09 Aug 2016
We had an amazing experience with Rico Tours! Everything went off so smoothly, and the excursions were high quality and well worth the price. Our drivers were always knowledgeable and friendly, and made the trip so much fun for us!
Helpful clean transfers
Reviewed on: 01 Mar 2017
We used them only for transfers from airport to hotel and back in Nicaragua. The vehicle was clean and the guide was very nice. He spoke excellent English and had good knowledge of the area.
Travel Advisor: Betsey Brown
Costa Rica Tour Experiences
By: Meredith L.
Reviewed on: 22 Mar 2017
Rico Tours did a great job with our itinerary with only a few pitfalls. We had an issue upon arrival with our drivers knowing where our hotel was, but that was easily fixed. We did three tours and were picked up each day right on time or early! All the tour operators and especially our private guides were wonderful. Their English was fantastic, they were friendly and outgoing and they were knowledgeable of the country. We had fantastic experiences!
Travel Advisor: Laura Bassett
Reviewed on: 20 Apr 2017
Everything went well and according to plan.
Travel Advisor: Michelle Cowell
Belize family getaway
Reviewed on: 22 Aug 2017
We worked with Rico Tours to plan a family trip to Belize. They are knowledgable about the area and helped coordinate everything with our hotel. We loved the travel itinerary package they sent to us before the trip. It was filled with a ton of insights about what to pack and what to expect when arriving in Belize. Our travel advisor (Courtney) and Rico Tours also helped get us quickly rebooked with local transport due to our outgoing flight delay. It was a HUGE headache that we didn't have to deal with - especially when internet service can be spotty in Belize. I'd highly recommend.
Travel Advisor: Courtney Regan
Amazing Cuban Trip
Reviewed on: 12 Nov 2017
Excellent service - literally everything was arranged - from our touchdown at Jose Marti Airport to all of the tours and meals. Alejandro our guide and Emilio our driver were fabulous. And we highly recommend the Kempinski Hotel - great service and amazing daiquiris.
Travel Advisor: Becky Lamb
Reviewed on: 11 Dec 2017
i would recommend Rico Tours. Our accommodations were lovely, and the service was excellent.
Travel Advisor: Rosemarie Spinney
Reviewed on: 22 Feb 2018
The Rico team was great and they were very knowledgeable. The vans were nice, they provided water during the journey, and would take time to show us wildlife when they spotted it.
Travel Advisor: Gena Stoll
Costa Rica trip
Reviewed on: 16 Jan 2018
Awesome and professional
Poor Communicator when Issues Came Up
Reviewed on: 01 Feb 2018
If we hadn't had the weather closure of one of our lodges during our trip I'd be fully satisfied with Rico Tours. The operators they scheduled were pros and good. However, due to large amounts of rain, one of our lodges closed kicking off a frustrating chain of events that wasted half a day in follow up questions that we shouldn't have had to ask. The communications were simply unacceptable and unprofessional. We would ask a question and get a 2 word answer with no details leaving us to guess what we needed to ask. The cancellation resulted in replacing a raft in/out wilderness lodge with miles of on site hiking for a luxury spa hotel that was NOT remotely in line with our preferences. We wanted on site hiking, off the beaten bath and instead got parked in overcrowded Manuel Antonio with no on site activities other than bars and pools. Because of the poor communications we cut our losses and took it, but missed the part of the trip we were most looking forward to.
Travel Advisor: Jessica Upton
Overall a good experience
Reviewed on: 14 Feb 2018
Outside of the transportation and one tour, we didn't have much interaction with Rico Tours. I think they could have been a little more helpful in choosing what to do, but I also appreciated not being "sold" on everything.