Fairmont Orchid
Hawaii's luxury resort inspired by Culture, Well-being and Genuine Aloha!
Some of your toughest decisions at Fairmont Orchid, Hawai‘i will center around green sea turtles and oceanfront cabanas. What to do first – meet the native sea creatures as they bask on the beach, or indulge in a massage in a thatched-roof hale? Make time for it all: Paddle the waters in an outrigger canoe, hike through a petroglyph field, or lounge on a sugar-sand beach. In the evening, listen to local musicians as the sun sets while you dine at the award-winning Brown's Beach House, located steps from the shore and serving locally grown specialties.
Hotel Tip
Hawai'iloa Lu'au held Saturday evenings at Fairmont Orchid's picturesque Plantation Estate offers Hawai'i's finest cuisine, hosted bar and vibrant hula performances.Virtuoso Preferred Supplier Since 01 Mar 2005
Virtuoso Amenities
For 2025:
- Upgrade on arrival, subject to availability
- Daily Buffet breakfast for up to two guests per bedroom, served in the restaurant
- $100 USD Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
- Early Check-In / Late Check-Out, subject to availability
- Complimentary Wi-Fi
Reviews and Recommendations for Fairmont Orchid
95%
of 40 guests
recommend
recommend
Virtuoso Traveler Reviewed
All reviews are from confirmed guests sharing exclusive insights
Sort reviews by
Recommended
Professional and "spot on"
By: janushka
Reviewed on: 20 Oct 2014
Knows what I like and need in a vacation...always comes thru!
Recommended
third time there
By: Sharon
Reviewed on: 26 Feb 2015
We had another enjoyable visit to the Fairmont Orchid. A special treat this time was the number of whales frolicking close in. Delightful!!
Travel Advisor:
Birgit Navarre
Recommended
Effortless hotel
By: SFscott
Reviewed on: 24 Jul 2016
The Fairmont Orchid was fantastic. Upgraded room on check-in, beautiful room, gorgeous beaches and incredible staff.
Travel Advisor:
Courtney Regan
Recommended
Good, but not great!
By: Jim
Reviewed on: 21 Oct 2016
Overall, this is a nice hotel on the big island. The setting is great. However, a bit far from food unless eating at the resorts restaurants. Breakfast was nice for a day or two but became a bit monotonous. Everybody was extremely nice throughout. Overall, a nice hotel but not one that blew me away or overly impressed in any facet.
Travel Advisor:
Courtney Regan
Recommended
Vacation in Paradise
By: Jann
Reviewed on: 13 Feb 2017
Our stay was exceptional. We go every year. It is one of our favorite places to go. The hotel staff are always very friendly and helpful. The hotel grounds are beautiful. Love it.
Travel Advisor:
Lynn Vonnahme
Recommended
Fairmont Orchid
By: Maureen
Reviewed on: 19 Mar 2017
We began our trip at the Fairmont Orchid, a beautiful hotel. We were greeted by a very friendly staff after a very long travel day and felt immediately relaxed! As we spent the most time at this hotel, we did work with the Concierge to plan a few day drives, per John Chaffin's suggestions. Dinner reservations had been set up by John Chaffin and the Concierge in advance. As we had a few nights open for dinner, I did ask for a few of Rachel's, the Concierge, "local" suggestions. She guided us in the right direction each time! Brown's, at the Fairmont, is a wonderful restaurant, and we were perfectly appointed for our first Hawaiian sunset. "Poolside" (we usually sat near the ocean) service was amazing. Once we met Ed, he remembered us each and every day, and as someone who was born and raised on the Big Island, he was a wealth of local history! Because of Paul Klein and Virtuoso, we had a beautiful ocean upgrade and breakfasts included. Both huge perks!
Recommended
Lovely Hotel and grounds. Friendly Staff
By: Roy
Reviewed on: 10 Jun 2017
Loved the hotel and location. Everyone was very friendly. Rooms fit us perfectly since we have two children 9 and 11 , finding a hotel that had two queens was not as easy as I would have thought on the Big Island.
Grounds were amazing and the Brown restaurant has to be one of the top on the island.
We loved the fun and sun pass that gave us access to snorkel gear and other fun beach toys. Getting a beach cabana was very key since not much shade on the beach. My parents would have melted otherwise. The transition to pool was easy and finding umbrellas was not an issue in the afternoons around the pool.
Breakfast was very, very good so it was great that it was included (it is pricey). My daughter loved looking what the new pancakes would be each day.
Lastly Hupuna state beach and the Mona Kea beach are a short drive north, Kings and Queens market is a short drive south if you need to shop more then whats at the shops at Mauna Lani.
Travel Advisor:
Courtney Regan
Recommended
Fairmont Orchid
By: Traveler
Reviewed on: 04 Nov 2017
Our accommodation was excellent and the hotels amenities,emplyees, restaurants, surroundings, etc. were great
Travel Advisor:
Michael Siddall
Recommended
fairmont orchid honeymoon
By: jaimee
Reviewed on: 19 Jan 2018
great hotel and when we filed a minor complaint they handled it right away and gave us an upgrade.
Recommended
Hawaii
By: paul f
Reviewed on: 06 Apr 2018
It was a great place to start our trip. The grounds are really beautiful. The room was nice, nothing spectacular but no complaints. The staff were wonderful.
Travel Advisor:
Robert Merlin
Recommended
Hawaii
By: Jason M.
Reviewed on: 15 Apr 2018
Beautiful resort with many things to do with the kids.
Travel Advisor:
Kim Heflin
Recommended
Tauck: Best of Hawaii
By: Travel Princess
Reviewed on: 07 Sep 2018
Due to Hurricane Lane, our tour had just arrived at the hotel. We were scheduled to stay there 3 nights. The staff were very good and cordial, especially since they had family concerns of their own during this time. I enjoyed the property and was quite well taken care of.
Travel Advisor:
Patricia Mankin
Recommended
Kona
By: Erick
Reviewed on: 14 Jan 2019
As usual, very pleasant and 5 star
Travel Advisor:
Marion Harbison
Recommended
Aloha
By: Aloha
Reviewed on: 13 Jan 2019
Great choice. Tons of activities for all ages (from 8-75). Accommodations were lovely and all rooms were close together. Housekeepers were first class....morning and evening turn down service. Pool and lagoon, choice of restaurants and fantastic breakfasts! Beautiful sunsets. All around excellent staff.
Travel Advisor:
Terri Netzel
Recommended
Must stay in GOLD
By: TravelFirst
Reviewed on: 28 Jul 2019
The GOLD level is a must and if I return that's where I would stay. Rooms were comfortable and clean. Food options could be a little more expansive. Views were terrific. I do wish there was some adult only time in the pool.
Travel Advisor:
Jane Braun
Not Recommended
Hotel was just OK
By: Wonderful Family Trip to Hawaii
Reviewed on: 15 Dec 2019
Grounds were nice. Hotel lacked attention to detail. It was OK. Not great and not bad. Service was just OK... Staff was not friendly but I cant say that they were unfriendly either. Only one pool which made it very crowded. Lots of rules that they make you follow as far as cabanas and times, etc... Food was OK but service was slow. Room was fairly nice but some things didn't work and needed up graded. Beach was small and very crowded...
Recommended
big island
By: defcon5
Reviewed on: 24 Dec 2019
hotel a little dated but beautiful location and immaculate and well landscaped grounds. Staff friendly. Restaurants good. brand new equipment in fitness center.
Travel Advisor:
Dani Johnson
Recommended
Big Island Fun
By: Big Island and Lanai Fun
Reviewed on: 05 Aug 2021
Nice resort full of families and couples. Good location to explore the island from while still feeling like you're in hawaii. Only complaint was the lunch options. Menu was a little small for us and food wasn't amazing. But the dinner restaurants were good. Concierge was great with helping to plan some day trips.
Travel Advisor:
Emily Prentiss
Recommended
Beautiful Hotel
By: Nanette M
Reviewed on: 17 Aug 2021
Beautiful hotel. Everything was clean and lovely. Restaurant was excellent. Will definitely stay there again.
Travel Advisor:
Hedy Marks
Recommended
A Nice Return…
By: KC
Reviewed on: 28 Aug 2021
A very nice resort on the Big Island. Little did I know I had stayed there almost 30 years earlier on my honeymoon! Nice to be back!
Travel Advisor:
Lisa Cohen-Dumani
Recommended
Wonderful anniversary
By: Anna
Reviewed on: 02 Dec 2021
Excellent service…beautiful setting especially outdoors. Much to do on the resort grounds. Food was excellent.
Travel Advisor:
Brian Watson
Recommended
Wonderful resort
By: Jack & Jan
Reviewed on: 28 Nov 2021
We had a wonderful time at the Fairmont Orchid. This was a new location suggested by our agent, Michele. The resort was beautiful and the service was excellent,. We really enjoyed all the restaurants, pool and luau. We will definitely return.
Travel Advisor:
Michele Benigno
Recommended
Pleasant experience
By: Slhf
Reviewed on: 17 Jan 2022
Cordial staff, beautiful setting.
Travel Advisor:
Kristen Nix
Recommended
Loved it!
By: Mary
Reviewed on: 02 Feb 2022
We loved our stay at the Fairmont. While this resort books a lot of conventions, we loved it for our 10 year anniversary. Since everyone was at the convention, a lot of time we had the pool area to ourself in the morning and it was easy getting a table to dine. Property and rooms were very clean and have beautiful views of the sunset. Loved being able to snorkel in the ocean by the beach attached to the resort.
Travel Advisor:
Kristen Nix
Recommended
Hawaii Travel
By: Hawaii Travel
Reviewed on: 28 Mar 2022
Fairmont Orchid has the most beautiful grounds and is located on the west side of the Big Island, close to the highway and restaurants, although there was no reason to ever leave the resort, super service.
Travel Advisor:
Monika Dysart
Recommended
Bastante bien
By: Hawaii
Reviewed on: 26 Apr 2022
Las instalaciones son muy buenas al igual que la ubicación. El servicio en los restaurantes bastante deficiente y la comida no esta a la altura de otros hoteles Fairmont que hemos visitado.
Travel Advisor:
Francis Contreras
Recommended
Love it
By: Liza
Reviewed on: 05 May 2022
Their little cove is the best and hotel great, food is great and staff is wonderful. With or without kids we highly recommend
Travel Advisor:
Leslie Swanson
Recommended
True paradise!!
By: Johnny T
Reviewed on: 14 Sep 2022
This was my second time on the Fairmont Orchid property this year! This property is perfect for a nice relaxing getaway! This property has everything you need, and the staff are all super hospitable! Thank you all for another great stay!!
Travel Advisor:
Jesse Taylor
Recommended
Fantastic hotel on the Big Island
By: Sheldon
Reviewed on: 31 Mar 2023
We spent 6 nights at the Fairmont. Accommodations were excellent. Hotel is laid out very well with wide oceanfront exposure. Rooms and beds were extremely comfortable. Cocktails and bar food were very good. Staff catered to all of our needs. I will return!!
Travel Advisor:
Mandy McKaskle
Recommended
Beautiful Hotel
By: Courtney & Chris
Reviewed on: 29 Oct 2023
Our stay at the Fairmont Orchid was lovely. We were greeted with beautiful leis and there were plenty of staff members to help us with our bags. The hotel itself and the property was very beautiful and the staff was friendly. There were several different restaurants on property and we enjoyed the two that we went to. Both restaurants had live music which was a nice touch. We also appreciated how large the pool was and the fact that there was an adults only area. We only stayed two nights, as we were visiting several islands but the hotel had so much to offer that we would love to go back and spend more time there.
Travel Advisor:
Carissa Gulyas
Recommended
Fairmont Orchid
By: Jake B
Reviewed on: 18 Jul 2024
This was our first stay at the Fairmont and it was amazing. This is truly a luxury resort. The staff, facilities, and our room were incredibly clean and well maintained. The food on site was spectacular. During our trip, we visited a couple different resorts, and none of them compared to the Fairmont. The Fairmont atmosphere was a more sophisticated, but families were definitely welcome. The beach at the Fairmont was wonderful and the water was really clear for snorkeling. Our room included access to the gold club, which was a great perk for grabbing snacks and drinks on our way to the beach or excursions.
Travel Advisor:
Jamie L. Cyrus
Recommended
Fairmont Orchid is a wonderful property
By: California Family
Reviewed on: 07 Aug 2024
We very much enjoyed our stay at the Fairmont Orchid. The amenities of the Gold level were wonderful. The staff at the lounge were so gracious and welcoming to our family and were especially great with our kiddo. Thank you so much!
Travel Advisor:
David Petlin
Recommended
Fairmont Orchid
By: Dani
Reviewed on: 11 Aug 2024
We really enjoyed the hotel. For a large chain hotel, they did a great job! It is a beautiful piece of property!
Travel Advisor:
Susan Demaio
Recommended
Beautiful Resort
By: Epic Hawaii 2024
Reviewed on: 13 Aug 2024
Beautiful rooms, excellent service, stellar landscaping and environment. The service was also excellent. We loved the Fairmont and would definitely return.
Travel Advisor:
Jessica Causer
Recommended
Breathtaking
By: Joshua
Reviewed on: 26 Aug 2024
"The Fairmont Orchid in Hawaii is an absolutely beautiful property that is exceptionally well-maintained. The service was impeccable, making my stay truly memorable. Of the four hotels I stayed at in Hawaii, the Fairmont Orchid on Big Island was by far the best. I highly recommend it for anyone seeking a luxurious and flawless experience."
Travel Advisor:
Leah Kirgis
Recommended
Fun resort
By: Pete and Joanne
Reviewed on: 10 Oct 2024
The Fairmont has lots to keep you busy and entertained. They have a beach area that is great for snorkeling. We also went on a canoe from the beach lagoon area. The pool is big. They have live entertainment at night.
Travel Advisor:
Jessica Causer
Not Recommended
Hawaii
By: hawaii
Reviewed on: 11 Dec 2024
The Fairmont Orchid is a pretty property.
We have stayed on the Gold Floor of the property which is the concierge floor.
This time the Gold Floor was going under renovation and stayed in the regular part of the hotel.
The Fairmont Orchid has cut back on staff and it is reflected in the service.
The breakfast staff several times forgot to serve items and not until we reminded them were the items brought. The breakfast buffet has been cut back significantly. And the selections were not what I expect from a 5 star hotel with a 4 Diamond Rating from the AAA.
Our turn down service was missed twice during our stay.
There was no beach service. And when there was someone on the beach the attendants were paying attention to the people renting cabanas and not the other people on the beach.
This is not the service I expected from a 5 star 4 Diamond Resort.
I have said to my husband and my travel advisor if the Gold Floor is not available we will not stay at the Fairmont Orchid.
Recommended
Hawaii trip
By: Stu
Reviewed on: 16 Jan 2025
Fairmont Orchid was a great hotel, with a comfortable beach. Chairs were available as needed, and the staff was great. Hotel itself was interesting to walk around, as there was a lot of local history and artifacts to be seen. Many activities to do, and the weather was great.
Travel Advisor:
Sharon Strelzer
Recommended
Wonderful Stay
By: Henry
Reviewed on: 09 Jan 2025
Our entire family loved the Fairmont Orchid. The rooms were spacious and comfortable. The grounds were meticulous and beautiful. The food and drinks were amazing. One of the best breakfast buffets ever. Can’t wait to return.
Travel Advisor:
Meredith Riley
Recommended
Beautiful
By: Tartar
Reviewed on: 22 Feb 2025
Beautiful accommodation, great views, great food and great staff
Travel Advisor:
Bonnie Kenneally
Sustainability
Our Commitment
Fairmont Orchid invites guests to care for the ‘aina (land) as it cares for us. Mālama: Take CareHawaiʻi
We invite you to care for the ʻāina (land) as it cares for us. Hawai‘i Island is as precious and vulnerable as it is beautiful and alluring. Visit with intention and make protecting the fragile ecosystem a major part of your trip. Responsible tourism is a growing pursuit and Hawai‘i Island offers several opportunities to join in while you’re here.
https://www.fairmontorchid.com/explore/island/sustainability/
Waikōloa Dry Forest Initiative - Forest restoration, educational programming and native plant conservation top the agenda at this preserve in Waikōloa. Bee Sustainable- - Join our complimentary weekly Aloha ‘Āina—Botanical Bees & Chef’s Garden Tour to visit our chef’s garden and hives containing 80,000 honeybees. Our bees produce raw, white, monofloral kiawe honey—one of the rarest varieties in the world. This special tour is led by our Director of Hawaiian Culture, who shares the Hawaiian legends and lore behind pollinator-friendly plants such as the naupaka.
Ulu Pono Garden Experience -Join our Director of Hawaiian Culture on a special tour of the Chef’s Garden.
Ocean Education -Learn how to protect our beloved marine life, delicate ecosystems and vibrant coral reefs as our Hui Holokai Beach Ambassadors offer weekly ocean education sessions for our guests. Please see our Activity Schedule for the latest information.