Fairmont Orchid, Hawaii

Hawaii's luxury resort inspired by Culture, Well-being and Genuine Aloha!

Fairmont Orchid, Hawaii

Some of your toughest decisions at Fairmont Orchid, Hawai‘i will center around green sea turtles and oceanfront cabanas. What to do first – meet the native sea creatures as they bask on the beach, or indulge in a massage in a thatched-roof hale? Make time for it all: Visit the pool deck on Friday evenings for stargazing with a local astronomer, paddle the waters in an outrigger canoe, hike through a petroglyph field, or lounge on a sugar-sand beach. In the evening, listen to local musicians as the sun sets while you dine at the award-winning Brown's Beach House, located steps from the shore and serving locally grown specialties.

Hotel Tip

Fairmont Orchid’s Hui Holokai Beach Ambassadors will lead you on a guided walk to ancient petroglyphs nearby.

Virtuoso Preferred Supplier Since 01 Mar 2005


Virtuoso Amenities

For 2023:

  • Upgrade on arrival, subject to availability
  • Daily Breakfast for up to two guests per bedroom
  • $100 USD Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early Check-In / Late Check-Out, subject to availability
  • Complimentary Wi-Fi

Reviews and Recommendations for Fairmont Orchid, Hawaii


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Professional and "spot on"

By: janushka

Reviewed on: 20 Oct 2014

Knows what I like and need in a vacation...always comes thru!

third time there

By: Sharon

Reviewed on: 26 Feb 2015

We had another enjoyable visit to the Fairmont Orchid. A special treat this time was the number of whales frolicking close in. Delightful!!
Travel Advisor:  Birgit Navarre

Effortless hotel

By: SFscott

Reviewed on: 24 Jul 2016

The Fairmont Orchid was fantastic. Upgraded room on check-in, beautiful room, gorgeous beaches and incredible staff.
Travel Advisor:  Courtney Regan

Good, but not great!

By: Jim

Reviewed on: 21 Oct 2016

Overall, this is a nice hotel on the big island. The setting is great. However, a bit far from food unless eating at the resorts restaurants. Breakfast was nice for a day or two but became a bit monotonous. Everybody was extremely nice throughout. Overall, a nice hotel but not one that blew me away or overly impressed in any facet.
Travel Advisor:  Courtney Regan

Vacation in Paradise

By: Jann

Reviewed on: 13 Feb 2017

Our stay was exceptional. We go every year. It is one of our favorite places to go. The hotel staff are always very friendly and helpful. The hotel grounds are beautiful. Love it.
Travel Advisor:  Lynn Vonnahme

Fairmont Orchid

By: Maureen

Reviewed on: 19 Mar 2017

We began our trip at the Fairmont Orchid, a beautiful hotel. We were greeted by a very friendly staff after a very long travel day and felt immediately relaxed! As we spent the most time at this hotel, we did work with the Concierge to plan a few day drives, per John Chaffin's suggestions. Dinner reservations had been set up by John Chaffin and the Concierge in advance. As we had a few nights open for dinner, I did ask for a few of Rachel's, the Concierge, "local" suggestions. She guided us in the right direction each time! Brown's, at the Fairmont, is a wonderful restaurant, and we were perfectly appointed for our first Hawaiian sunset. "Poolside" (we usually sat near the ocean) service was amazing. Once we met Ed, he remembered us each and every day, and as someone who was born and raised on the Big Island, he was a wealth of local history! Because of Paul Klein and Virtuoso, we had a beautiful ocean upgrade and breakfasts included. Both huge perks!

Lovely Hotel and grounds. Friendly Staff

By: Roy

Reviewed on: 10 Jun 2017

Loved the hotel and location. Everyone was very friendly. Rooms fit us perfectly since we have two children 9 and 11 , finding a hotel that had two queens was not as easy as I would have thought on the Big Island. Grounds were amazing and the Brown restaurant has to be one of the top on the island. We loved the fun and sun pass that gave us access to snorkel gear and other fun beach toys. Getting a beach cabana was very key since not much shade on the beach. My parents would have melted otherwise. The transition to pool was easy and finding umbrellas was not an issue in the afternoons around the pool. Breakfast was very, very good so it was great that it was included (it is pricey). My daughter loved looking what the new pancakes would be each day. Lastly Hupuna state beach and the Mona Kea beach are a short drive north, Kings and Queens market is a short drive south if you need to shop more then whats at the shops at Mauna Lani.
Travel Advisor:  Courtney Regan

Fairmont Orchid

By: Traveler

Reviewed on: 04 Nov 2017

Our accommodation was excellent and the hotels amenities,emplyees, restaurants, surroundings, etc. were great
Travel Advisor:  Michael Siddall

fairmont orchid honeymoon

By: jaimee

Reviewed on: 19 Jan 2018

great hotel and when we filed a minor complaint they handled it right away and gave us an upgrade.


By: paul f

Reviewed on: 06 Apr 2018

It was a great place to start our trip. The grounds are really beautiful. The room was nice, nothing spectacular but no complaints. The staff were wonderful.
Travel Advisor:  Robert Merlin


By: Jason M.

Reviewed on: 15 Apr 2018

Beautiful resort with many things to do with the kids.
Travel Advisor:  Kim Heflin

Tauck: Best of Hawaii

By: Travel Princess

Reviewed on: 07 Sep 2018

Due to Hurricane Lane, our tour had just arrived at the hotel. We were scheduled to stay there 3 nights. The staff were very good and cordial, especially since they had family concerns of their own during this time. I enjoyed the property and was quite well taken care of.
Travel Advisor:  Patricia Mankin


By: Erick

Reviewed on: 14 Jan 2019

As usual, very pleasant and 5 star
Travel Advisor:  Marion Harbison


By: Aloha

Reviewed on: 13 Jan 2019

Great choice. Tons of activities for all ages (from 8-75). Accommodations were lovely and all rooms were close together. Housekeepers were first class....morning and evening turn down service. Pool and lagoon, choice of restaurants and fantastic breakfasts! Beautiful sunsets. All around excellent staff.
Travel Advisor:  Terri Netzel

Must stay in GOLD

By: TravelFirst

Reviewed on: 28 Jul 2019

The GOLD level is a must and if I return that's where I would stay. Rooms were comfortable and clean. Food options could be a little more expansive. Views were terrific. I do wish there was some adult only time in the pool.
Travel Advisor:  Jane Braun
Not Recommended

Hotel was just OK

By: Wonderful Family Trip to Hawaii

Reviewed on: 15 Dec 2019

Grounds were nice. Hotel lacked attention to detail. It was OK. Not great and not bad. Service was just OK... Staff was not friendly but I cant say that they were unfriendly either. Only one pool which made it very crowded. Lots of rules that they make you follow as far as cabanas and times, etc... Food was OK but service was slow. Room was fairly nice but some things didn't work and needed up graded. Beach was small and very crowded...

big island

By: defcon5

Reviewed on: 24 Dec 2019

hotel a little dated but beautiful location and immaculate and well landscaped grounds. Staff friendly. Restaurants good. brand new equipment in fitness center.
Travel Advisor:  Dani Johnson

Big Island Fun

By: Big Island and Lanai Fun

Reviewed on: 05 Aug 2021

Nice resort full of families and couples. Good location to explore the island from while still feeling like you're in hawaii. Only complaint was the lunch options. Menu was a little small for us and food wasn't amazing. But the dinner restaurants were good. Concierge was great with helping to plan some day trips.
Travel Advisor:  Emily Prentiss

Beautiful Hotel

By: Nanette M

Reviewed on: 17 Aug 2021

Beautiful hotel. Everything was clean and lovely. Restaurant was excellent. Will definitely stay there again.
Travel Advisor:  Hedy Marks

A Nice Return…

By: KC

Reviewed on: 28 Aug 2021

A very nice resort on the Big Island. Little did I know I had stayed there almost 30 years earlier on my honeymoon! Nice to be back!
Travel Advisor:  Lisa Cohen-Dumani

Wonderful anniversary

By: Anna

Reviewed on: 02 Dec 2021

Excellent service…beautiful setting especially outdoors. Much to do on the resort grounds. Food was excellent.
Travel Advisor:  Brian Watson

Wonderful resort

By: Jack & Jan

Reviewed on: 28 Nov 2021

We had a wonderful time at the Fairmont Orchid. This was a new location suggested by our agent, Michele. The resort was beautiful and the service was excellent,. We really enjoyed all the restaurants, pool and luau. We will definitely return.
Travel Advisor:  Michele Benigno

Pleasant experience

By: Slhf

Reviewed on: 17 Jan 2022

Cordial staff, beautiful setting.
Travel Advisor:  Kristen Nix

Loved it!

By: Mary

Reviewed on: 02 Feb 2022

We loved our stay at the Fairmont. While this resort books a lot of conventions, we loved it for our 10 year anniversary. Since everyone was at the convention, a lot of time we had the pool area to ourself in the morning and it was easy getting a table to dine. Property and rooms were very clean and have beautiful views of the sunset. Loved being able to snorkel in the ocean by the beach attached to the resort.
Travel Advisor:  Kristen Nix

Hawaii Travel

By: Hawaii Travel

Reviewed on: 28 Mar 2022

Fairmont Orchid has the most beautiful grounds and is located on the west side of the Big Island, close to the highway and restaurants, although there was no reason to ever leave the resort, super service.
Travel Advisor:  Monika Dysart

Bastante bien

By: Hawaii

Reviewed on: 26 Apr 2022

Las instalaciones son muy buenas al igual que la ubicación. El servicio en los restaurantes bastante deficiente y la comida no esta a la altura de otros hoteles Fairmont que hemos visitado.
Travel Advisor:  Francis Contreras

Love it

By: Liza

Reviewed on: 05 May 2022

Their little cove is the best and hotel great, food is great and staff is wonderful. With or without kids we highly recommend
Travel Advisor:  Leslie Swanson

True paradise!!

By: Johnny T

Reviewed on: 14 Sep 2022

This was my second time on the Fairmont Orchid property this year! This property is perfect for a nice relaxing getaway! This property has everything you need, and the staff are all super hospitable! Thank you all for another great stay!!
Travel Advisor:  Jesse Taylor

Fantastic hotel on the Big Island

By: Sheldon

Reviewed on: 31 Mar 2023

We spent 6 nights at the Fairmont. Accommodations were excellent. Hotel is laid out very well with wide oceanfront exposure. Rooms and beds were extremely comfortable. Cocktails and bar food were very good. Staff catered to all of our needs. I will return!!
Travel Advisor:  Mandy McKaskle

Beautiful Hotel

By: Courtney & Chris

Reviewed on: 29 Oct 2023

Our stay at the Fairmont Orchid was lovely. We were greeted with beautiful leis and there were plenty of staff members to help us with our bags. The hotel itself and the property was very beautiful and the staff was friendly. There were several different restaurants on property and we enjoyed the two that we went to. Both restaurants had live music which was a nice touch. We also appreciated how large the pool was and the fact that there was an adults only area. We only stayed two nights, as we were visiting several islands but the hotel had so much to offer that we would love to go back and spend more time there.
Travel Advisor:  Carissa Gulyas

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    Our Commitment

    Fairmont Orchid invites guests to care for the ‘aina (land) as it cares for us. Mālama: Take CareHawaiʻi

    We invite you to care for the ʻāina (land) as it cares for us. Hawai‘i Island is as precious and vulnerable as it is beautiful and alluring. Visit with intention and make protecting the fragile ecosystem a major part of your trip. Responsible tourism is a growing pursuit and Hawai‘i Island offers several opportunities to join in while you’re here.


    Waikōloa Dry Forest Initiative - Forest restoration, educational programming and native plant conservation top the agenda at this preserve in Waikōloa. Bee Sustainable- - Join our complimentary weekly Aloha ‘Āina—Botanical Bees & Chef’s Garden Tour to visit our chef’s garden and hives containing 80,000 honeybees. Our bees produce raw, white, monofloral kiawe honey—one of the rarest varieties in the world. This special tour is led by our Director of Hawaiian Culture, who shares the Hawaiian legends and lore behind pollinator-friendly plants such as the naupaka.

    Ulu Pono Garden Experience -Join our Director of Hawaiian Culture on a special tour of the Chef’s Garden.

    Ocean Education -Learn how to protect our beloved marine life, delicate ecosystems and vibrant coral reefs as our Hui Holokai Beach Ambassadors offer weekly ocean education sessions for our guests. Please see our Activity Schedule for the latest information.