Virtuoso Amenities   

For 2018:

  • Upgrade on arrival, subject to availability (not applicable to Ocean Front room or suite category, Fairmont Gold Executive Suite and Presidential Suite)
  • Buffet breakfast daily for up to two in-room guests, in Orchid Court Restaurant
  • $100 USD Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Reviews and Recommendations for Fairmont Orchid, Hawaii


of 9

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Professional and "spot on"

By: janushka

Reviewed on: 20 Oct 2014

Knows what I like and need in a vacation...always comes thru!
Travel Advisor:  Debbie Aras

third time there

By: Sharon

Reviewed on: 26 Feb 2015

We had another enjoyable visit to the Fairmont Orchid. A special treat this time was the number of whales frolicking close in. Delightful!!
Travel Advisor:  Birgit Navarre

Effortless hotel

By: SFscott

Reviewed on: 24 Jul 2016

The Fairmont Orchid was fantastic. Upgraded room on check-in, beautiful room, gorgeous beaches and incredible staff.
Travel Advisor:  Courtney Regan

Good, but not great!

By: Jim

Reviewed on: 21 Oct 2016

Overall, this is a nice hotel on the big island. The setting is great. However, a bit far from food unless eating at the resorts restaurants. Breakfast was nice for a day or two but became a bit monotonous. Everybody was extremely nice throughout. Overall, a nice hotel but not one that blew me away or overly impressed in any facet.
Travel Advisor:  Courtney Regan

Vacation in Paradise

By: Jann

Reviewed on: 13 Feb 2017

Our stay was exceptional. We go every year. It is one of our favorite places to go. The hotel staff are always very friendly and helpful. The hotel grounds are beautiful. Love it.
Travel Advisor:  Lynn Vonnahme

Fairmont Orchid

By: Maureen

Reviewed on: 19 Mar 2017

We began our trip at the Fairmont Orchid, a beautiful hotel. We were greeted by a very friendly staff after a very long travel day and felt immediately relaxed! As we spent the most time at this hotel, we did work with the Concierge to plan a few day drives, per John Chaffin's suggestions. Dinner reservations had been set up by John Chaffin and the Concierge in advance. As we had a few nights open for dinner, I did ask for a few of Rachel's, the Concierge, "local" suggestions. She guided us in the right direction each time! Brown's, at the Fairmont, is a wonderful restaurant, and we were perfectly appointed for our first Hawaiian sunset. "Poolside" (we usually sat near the ocean) service was amazing. Once we met Ed, he remembered us each and every day, and as someone who was born and raised on the Big Island, he was a wealth of local history! Because of Paul Klein and Virtuoso, we had a beautiful ocean upgrade and breakfasts included. Both huge perks!
Travel Advisor:  John Chaffin

Fairmont Orchid

By: Traveler

Reviewed on: 04 Nov 2017

Our accommodation was excellent and the hotels amenities,emplyees, restaurants, surroundings, etc. were great
Travel Advisor:  Michael Siddall

fairmont orchid honeymoon

By: jaimee

Reviewed on: 19 Jan 2018

great hotel and when we filed a minor complaint they handled it right away and gave us an upgrade.
Travel Advisor:  Elizabeth Clyde