- Upgrade on arrival, subject to availability
- Daily Buffet breakfast, for up to two in room guests
- A complimentary lunch or dinner for up to two people per room, once during stay, excluding alcohol, taxes and gratuities
- Complimentary Wi-Fi
- Early check-in/late check-out, subject to availability
Reviews and Recommendations for The Westin Palace, Madrid
of 16 guests
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Reviewed on: 20 Nov 2013
Great location - walk to museums, shops,wonderful tapas bars. Beautiful and unique dining area and bar. Good service.
Reviewed on: 10 Aug 2016
We enjoyed our stay at the Westin Palace in Madrid. The staff was uniformly helpful, friendly and eager to please. Our room was very comfortable, and the bathroom was great. Room service was amazingly quick, and the concierges were very helpful and met all of our requests. The only things we were not 100% pleased with were the food (room service menus very blah and the dinner we had at the Rotunda restaurant was good but not great) and the television, which offered very few channels and had a prehistoric remote. All in all, very pleased with hotel and would probably go back again, although we might try the Ritz next time!
Travel Advisor: Jonathan Phillips
The Westin Palace, Madrid, Spain - Outstanding
Reviewed on: 05 Sep 2016
From the accommodations to the personnel, the Westin Palace in Madrid, Spain was outstanding. The location was great and close to the train station, as well as many monuments, museums and excellent eateries. The decor and grandeur of the Westin Palace made our visit to this incredible city that much more special! We would recommend this property to our friends and family visiting Madrid in the future and if we were to return to Madrid, we'd stay there again!
Travel Advisor: Jenny Wilkinson
By: Tom and Jan
Reviewed on: 06 Oct 2016
Beautiful room, good service, spectacular public spaces, wonderful location--near all the major museums.
Travel Advisor: Karen Howland
Westin Palace Madrid
Reviewed on: 07 Oct 2016
Beautiful hotel. Great location near the Prado Museum and walking distance to Plaza Mayor.
Travel Advisor: Birgit Navarre
Reviewed on: 28 Oct 2016
Great hotel, clean, good room size, excellent staff, good food, good location, excellent amenities
Travel Advisor: Brenda Ostlund
By: Patti & Don
Reviewed on: 28 Mar 2017
Really lovely with very thoughtful staff !
Travel Advisor: Bettie Lee
By: Al P
Reviewed on: 10 May 2017
loved the hotel, the room was the best hotel room we ever had.
Travel Advisor: Sue Glomski
Reviewed on: 02 Jun 2017
Beautiful hotel with wonderful location.
Travel Advisor: Jane Rosenkrantz
Reviewed on: 23 Jun 2017
The Westin Palace was a beautiful hotel and centrally located to everything we wanted to do in Madrid for our two-night-stay. The service from reception, house-keeping, the bellmen, and the concierge was fantastic.
Travel Advisor: Sarah Lee
The Palace Hotel
By: Traveling Suitcase
Reviewed on: 07 Aug 2017
The Palace Hotel was wonderful for many reasons; the service desk helped in many different ways; rooms were very nice and big ; the food at breakfast was great so many things to choose ; the location was great
Travel Advisor: Ann Caraway
Reviewed on: 26 Oct 2017
Lovely hotel. Excellent location
Travel Advisor: Carolyn Greenberg
Great Location and Service
Reviewed on: 09 Nov 2017
We enjoyed this hotel very much. The location is excellent. Staff was great, and greeted us warmly on arrival. All our requests were taken care of, and housekeeping did a good job in keeping our room clean. Food was excellent, and the breakfast had a lot of options of good quality. The dinner was especially memorable.
Travel Advisor: Ourisman Travel
Reviewed on: 08 Jan 2018
this hotel was stunning. we had a wonderful experience staying here and the staff was attentive and so delightful. the breakfast was a treat and it is so centrally located that you cannot miss the sights if you stay here. Muy Bueno!!
Travel Advisor: Ron Phillips
By: Michael Hack
Reviewed on: 25 Jan 2018
Travel Advisor: Suzette Mack
Reviewed on: 09 Feb 2018
noisy lots of construction. great hotel but staff in restaurant not friendly