The Fairmont Empress

Experience over a century of historic charm amidst a backdrop of classic elegance and lavish décor.

The Fairmont Empress

Royalty and celebrities have enjoyed the remarkable ambience of Fairmont Empress since its opening in 1908. Experience the regal history in one of the hotel's guestrooms or suites, newly restored and elegantly appointed, offering panoramic views of Victoria or the Inner Harbour. Choose to stay on Fairmont Gold, where you will gain access to a private lounge and concierge team, and enjoy complimentary breakfast, evening hors d'oeuvres and honor bar service. There are also two excellent restaurants: Q at the Empress and the completely restored Lobby Lounge — home of the world-famous Tea at the Empress.

Hotel Tip

Afternoon Tea, a Fairmont Empress tradition for more than a century, is a must! Savor scones and the resort’s secret blend of tea in the majestic Tea Lobby.

Virtuoso Preferred Supplier Since 01 Jun 2003

Virtuoso Amenities   

    For 2019:
  • Upgrade on arrival, subject to availability
  • Daily full breakfast, for up to two in room guests
  • $100 USD equivalent Resort/Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Reviews and Recommendations for The Fairmont Empress


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By: Jack

Reviewed on: 17 Sep 2014

After initial problem that Michelle fixed, we had a wonderful time.
Travel Advisor:  Michele Benigno
Not Recommended



Reviewed on: 26 Aug 2015

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Beautiful Hotel

By: P. J. Walsh

Reviewed on: 04 Oct 2015

We loved the hotel - we were upgraded to a suite with a beautiful view. The service and staff was very professional and every detail was taken care of. We loved afternoon tea.
Travel Advisor:  Timothy Krenzien

Fairmont Empress Stay

By: Lionel52

Reviewed on: 06 Jul 2016

Wonderful! Having worked for InterContinental Hotels for thirteen years, and travelling throughout Asia (and staying at Peninsula, Shangri-La, Mandarin, and Regent hotels) I know what a four/five star hotel should deliver. And this is what the Fairmont Empress did. However, The room, bar, meal, and afternoon tea prices were excessive, particularly the room rate.
Travel Advisor:  Dean Barreca

Wonderful Place

By: Plantnic

Reviewed on: 02 May 2017

Wonderful. Room great. 40th anniversary and acknowledged at front desk where they were very friendly. Macaroons and card in room for anniversary. Breakfasts were superb and can't say enough about their Hot Chocolate. the staff there were absolutely superb, just the right touch of friendliness and helpfulness. Hotel and grounds were beautiful. Valet parking was great. Only mild note not a complaint. Only a rain shower in the bathroom and a hand held as well would have been nice(I'm nota fan of rain showers for hair rinsing) and did not find theconcierge there but other staff were very helpful. Would certainly recommend the Hotel to everyone
Travel Advisor:  Lisa and Nancy Zupancic

Alaskan vacation

By: BEN Family

Reviewed on: 14 Jul 2017

Recently completed a major remodel, elegant hotel.
Travel Advisor:  Kathryn Smith

Fairmont Empress

By: Nsl

Reviewed on: 17 Aug 2017

I love Fairmonts (except Chateu Lake Louise) and this one was great also. Accomodations and service fantastic.

Fairmont is fabulous

By: vesper

Reviewed on: 29 Aug 2017

This hotel is beauitful. The room was an upgrade and we loved the view and being in the older part of the renewed hotel was a pleasure. The history of the Empress is so interesting. I only wish we had purchased the Empress 1908 gin as it is light purple and beautiful and we only found it in Victoria. Good resturant find in town; Olo. Loved the Fairmont experience.
Travel Advisor:  Linda Van Buren

The Fairmont Empress in Victoria, B.C.

By: Murrow

Reviewed on: 31 Aug 2017

The staff did everything to make sure this was a restful, luxurious and pleasant getaway. We did request the 'quietest possible' room after a very long flight which was not restful. We were booked next door to a party room with a band and noticed this after turning in for the evening. Another room was offered but we requested earplugs, due to exhaustion. The next day, our room was upgraded, undoubtedly with Ken's insistence, making the rest of the stay truly memorable.
Travel Advisor:  Ken Neibaur

Time in Victoria


Reviewed on: 03 Oct 2017

Very excellent stay at the Empress. Great advice on Candy's part, regarding flight from Vancouver to Victoria and timeframe for this independent part of the trip. Staff at Empress were helpful in terms of assistance on getting around to see sights interesting to us. We are an older couple preferring independent travel and our experience at the Empress was very good!
Travel Advisor:  Candy Overland Davis


By: Canada

Reviewed on: 25 Sep 2017

The staff at this hotel in all levels of service is exceptional. They were always smiling and friendly. Always available to answer questions and provide highest level of service. Provided great assistance with directions and navigating our trip. Will recommend for the future.
Travel Advisor:  Deborah Barth

Fairmont Gold

By: Anonymous

Reviewed on: 03 Oct 2017

The Fairmont Gold experience at The Empress was amazing! The staff was delightful and the outdoor deck cannot be beat!
Travel Advisor:  Kristy Adler

Fairmont Empress

By: evba

Reviewed on: 03 Jan 2018

Best Christmas stay, staff so accommodating, room beautifully presented, comfortable bed, luxurious bathroom, outstanding food. Christmas at the Empress is special
Travel Advisor:  Amie Rand
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By: Joni

Reviewed on: 03 Jan 2018

It was so nice. The staff were very friendly and helpful, the food was delicious and the hotel was beautiful!
Travel Advisor:  Katie Schmit
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By: BC Vacation

Reviewed on: 04 Jul 2018

The Fairmont Empress was impressive and beautiful. Most importantly, the staff treated us with such care and were so nice. They genuinely wanted us to have a great stay. Our favorite thing to do was high tea! So fun!!
Travel Advisor:  Kris Matela
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Great hotel

By: Maura

Reviewed on: 12 Aug 2018

We loved staying at the Fairmont Empress in Vicotora! Kristen made sure our room was amazing with a great view and amenities :). The Empress is right on the harbor. Totally central to everything and we had good service. Thanks Kristen!
Travel Advisor:  Kristen Meckem
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By: Jac

Reviewed on: 12 Aug 2018

Fabulous hotel!
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Victoria Hotel

By: Maxbari

Reviewed on: 28 Aug 2018

Recently redone. Best location.
Travel Advisor:  Vivian Paesano
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By: Boo

Reviewed on: 19 Sep 2018

Very big Touristy but worked fine.
Travel Advisor:  Cate Caruso
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Pacific Northwest

By: A

Reviewed on: 06 Oct 2018

Wonderful. View was beautiful, room was large, clean, tasteful and elegant.
Travel Advisor:  Jay Johnson
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Christmas at the Empress

By: Larry

Reviewed on: 02 Jan 2019

This is our fourth Christmas at the Empress. Each year gets better. The staff at the Empress are polite, willing to do what it takes to make your stay memorable. The rooms we are able to get are large and well appointed. It is like living in your own home, only much nicer. The Q Lounge is always a must, as is the afternoon tea. Christmas dinner requires a bit of a fast, because it is always plentiful. What can I say, you could not find, more pleasant and helpful staff. This applies to all those connected with the Empress. We will return.
Travel Advisor:  Amie Rand

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