Grand Velas Riviera Maya

Grand Velas Riviera Maya redefines category in luxury at all-inclusive

Grand Velas Riviera Maya

Enjoy the jungle’s mystique and endless ocean views at this luxury, all-inclusive resort for all ages. Discover a different side of the Mexican Caribbean in the exotic Zen Grand Ambiance, surrounded by lush greenery and freshwater streams, or opt for ocean breezes in the Ambassador Ambiance. Explore the entire resort and its five family-friendly restaurants; adults are invited to enjoy the Grand Class hotel’s three additional restaurants and infinity pool as well. Visit the Kids’ Clubs and Teens’ Club, go on an Eco-tour, play miniature golf and much more, for a vacation that’s anything but ordinary.

Hotel Tip

Don’t miss the world-class spa; allow at least an hour before your treatment to take advantage of the hydrotherapy circuit. –Helen Papa Dix Hills, New York

Virtuoso Preferred Supplier Since 01 Mar 2010

Virtuoso Amenities   

For 2018:

  • Upgrade on arrival, subject to availability ( From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class )
  • Daily Buffet breakfast, for up to two in room guests
  • Complimentary one-way private airport transfer ( From Airport to the Hotel ) . Must be arrange at least 48 hrs prior arrival through our Virtuoso Specialist at virtuosospecialistrm@grandvelas.com, one transportation confirmed per family (booking) arriving together.
  • SPA Credit: $ 50 USD per person, per night SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 min or more (Not transferable between guests, Not cumulative, Not redeemable for cash, Unused balances will not be refunded, Not combined with other Spa promotions, Not applicable on SPA Boutique products, Beauty Salon, Hydrotherapy Circuit, Not applicable on treatments available in SPA Cabanas (outdoor areas at Ambassador), Applicable on treatments with a duration of 50 min or more.
  • A welcome bottle of Mezcal
  • Early check-in/late check-out (Upon availability at Check-in)
  • Complimentary Wi-Fi

For 2019:

  • Upgrade on arrival, subject to availability ( From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class )
  • Daily Buffet breakfast, for up to two in room guests
  • Complimentary one-way private airport transfer ( From Airport to the Hotel ) . Must be arrange at least 48 hrs prior arrival through our Virtuoso Specialist at virtuosospecialistrm@grandvelas.com, one transportation confirmed per family (booking) arriving together.
  • $100 USD equivalent Spa Services credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full, terms & conditions apply)
  • A welcome bottle of Mezcal
  • Early check-in/late check-out (Upon availability at Check-in)more
  • Complimentary Wi-Fi

Reviews and Recommendations for Grand Velas Riviera Maya

80%

of 5
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Highly recommended

By: gail


Reviewed on: 23 Feb 2014

The finest and most fun family trip we have taken was to Grand Velas.  The service, accommodations, food, spa, beach and everything else was wonderful.  It is especially nice for children old enough to swim, and things to do for the whole family.
Travel Advisor:  Martha Gaughen

Great Family Resort

By: Not provided


Reviewed on: 08 Mar 2014

Placed a more extensive review over at trip advisor.  Great family resort.  Excellent food (especially the dinners) as well as service.  Kids club for our 4/6 year old was great.  A notch below the 4 Seasons Punta Mita resort for overall experience but as far as all-inclusives the best we have been too so far.
Travel Advisor:  Linda Terrill

A delight at every turn

By: Deb


Reviewed on: 10 Mar 2018

Our fourth time at the resort and we were not disappointed. The staff at Grand Velas aim to delight you at every turn. They anticipate every need and make every meal a special occasion. Never waited even a full minute for a shuttle Our weather was beyond magnificent. We will be back!
Travel Advisor:  Grace Shpiz
Not Recommended

Grand Velas=Grand Disaster

By: waiting for Godot


Reviewed on: 28 Mar 2018

On an absolute basis the property is ok and the food passable. However, when you see how much you're paying per night for such service you feel like you have been conned, ripped off and had your house burglarized. There are not enough negative words in the English language to express the negativity I feel toward this property. Utter fraud. I would not send Trump to this property it is so bad.

Great hotel

By: Katz family


Reviewed on: 28 Aug 2018

Beautiful hotel
Travel Advisor:  Liana Kraushaar Merriman

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