The Ritz-Carlton, Cancun

Mexico's Caribbean Masterpiece

The Ritz-Carlton, Cancun

After staying at The Ritz-Carlton, Cancun, you may take home more than just memories. While you’re here, you might learn a new, favorite recipe in the resort's Culinary Center — an exclusive cooking school and restaurant. When you aren't learning culinary secrets, you’ll enjoy delightful dining experiences at the award-winning restaurants Fantino, The Club Grill and Casitas — the latter of which is Cancun’s only true "restaurant-on-the-beach." You’ll enjoy the beach view from any of the renovated rooms and suites, relax in a Beach Villa, explore the nearby ancient Mayan ruins or be pampered in The Ritz-Carlton Spa.

Hotel Tip

While in Cancun, visit the Underwater Museum. The Silent Evolution is a monumental, underwater sculptural installation located in the transparent waters of the Mexican Caribbean.

Virtuoso Preferred Supplier Since 01 Nov 2005

Virtuoso Amenities   

    For 2019:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for up to 2 in-room guests
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (no cash value if not redeemed in full, not valid on alcohol, taxes, service charges or third party services, excludes Fantino and The Club Grill.)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Reviews and Recommendations for The Ritz-Carlton, Cancun


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Outstanding Beach Resort

By: RK

Reviewed on: 04 Dec 2014

We are frequent guests at the Ritz Carlton hotels, and found the Cancun property to be on par with the standards we've come to expect from the Ritz properties. The service was impeccable, the facilities were very elegant. The restaurants were superb, offering a wide range of excellent food (both in taste and presentation). The pool and beach access were beautiful and very well serviced.
Travel Advisor:  Laura Bassett

Excellent service and okay room

By: BobC

Reviewed on: 12 Jan 2015

Service was outstanding but the rooms were average.
Travel Advisor:  Louisa Gehring

Great service

By: Aimee

Reviewed on: 30 Mar 2015

Hallways and rugs need to be updated. The new rooms are gorgeous.

Simply the BEST in Cancun!

By: fthflpraise

Reviewed on: 23 May 2016

Superb service! Wonderful Hotel and location on the beach. Didn't want for anything. We had an oceanfront room and while the view was lovely and the room was spacious and clean, it wasn't 5 star. But it worked for a great weekend stay.
Travel Advisor:  Linda Terrill

Needs updates

By: Isa

Reviewed on: 14 Sep 2017

The hotel needs to be updated in their decor in some of the common areas
Travel Advisor:  Geisel Power

AMAZING getaway to the Ritz in Cancun

By: Erin

Reviewed on: 22 Jan 2018

We LOVED the Ritz. I can’t tell you how perfect the beach was. The sand was white and cool and the water was blue and crystal clear. The hotel was super nice and the breakfast was outstanding. We had dinner one night at Harry’s, one night at Elephanta, and the last night at Endochine, inside of Nizuc. When we got to Nizuc - I was amazed by the property. I was thinking I had wished we’d gotten a room there. But honestly - the beach at the Ritz was so amazing - we preferred the Ritz for sure, this time. (Nizuc next time?) I don’t think I’m ever going to book a hotel and not go through you, Amanda. It makes it so special and wonderful!
Travel Advisor:  Amanda Watkins

Ritz Cancun

By: Tom

Reviewed on: 05 Jan 2019

Great property - excellent service!
Travel Advisor:  Honey Mistry

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