- Upgrade on arrival, subject to availability
- Full breakfast daily, for up to two in room guests, served in restaurant
- $100 USD Equivalent Resort or Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
- Early check-in/late check-out , subject to availability
- Complimentary Wi-Fi
Reviews and Recommendations for Viceroy Riviera Maya
of 4 guests
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Solo Traveler Had a Great Experience
Reviewed on: 21 Aug 2014
I just returned from 5 nights as a solo guest at the Viceroy. I never once felt uncomfortable or less important than the other hotel guests who stayed as couples. In fact, the Viceroy staff were extremely thoughtful to me as a solo traveler. When I arrived, my fabulous villa was tastefully decorated to celebrate my birthday, which was a nice surprise. One evening, I returned from dinner to find a hot bubble bath waiting for me. Everyone was attentive, but not intrusive. The food was very good, and the chef stopped by to introduce herself and offer her flexibility if I had wishes off the menu. When I asked to eat dinner in a quiet place to read my book, the staff always readily agreed without hesitation.
Travel Advisor: Sam McClure
Loved Viceoy Riviera Maya
Reviewed on: 04 Feb 2017
Beautiful resort. Customer service is over the top-will definitely go back. Virtuoso provided an upgrade when we arrived and an extra breakfast for our group. Thank you! This was a mother daughter trip and we will remember as a very special time for us.
Travel Advisor: Sally May
Change of plans
Reviewed on: 13 Mar 2017
With our change of plans, the resort was 100% accommodating. Could not have asked for more. First class operation.
This is the perfect place to relax
Reviewed on: 21 May 2017
I was looking for a beautiful, relaxing retreat and I found it at the Viceroy. The Viceroy is amazing--the service was impeccable and the accommodations were beautiful and really quite peaceful. I only wish I could have stayed longer. I highly recommend it.
Travel Advisor: Alicia Doak