Fairmont Kea Lani Maui

Our travel agent had recommended the Fairmont Kea Lani in Maui. I had been to Wailea before and wanted a great hotel to celebrate a milestone anniversary. WOW, can't imagine our 6-night stay being any better than what it was! We liked the room and my wife loved the oversized bathtub. We got an upgraded room and it was better than expected! We dined at Nick's Fishmarket which we liked but we completely loved Ko. The concierge staff - we can't speak highly enough of them. From all the pre-trip arrangements to all their help while we were there to the reminders they left us the night before our next day's excursion to their recommendations, they were all fabulous. The concierge got us a rsvp at Mama's. We got seated a little late but it was worth the wait - a prime table right at the front windows! You might say that this is what is expected at a highly rated hotel but their level of service was something we hadn't experienced before. We will return in the future? Definitely!!!

We just spent 10 days at the Fairmont Kea Lani. Our room was incredible, we felt like we had our own apartment, it was so spacious! The staff were all so welcoming and helpful. We took advantage of the spa which was also amazing. I can not say enough about how wonderful this hotel experience was.

Just returned from a lovely trip to the Fairmont Kea Lani in Maui, and couldn't be happier. Our arrival was late and yet we were met with a happy friendly bellman, a front desk clerk who was gracious and accommodating, and a lovely spacious room. The beds were comfy, the pillows perfect and the scenery was beautiful. We both managed to use the Willow Spa while we were there which was heavenly. Our entire stay was wonderful. The hardest decision we had to make during our visit was which pool to sit at - and of course there's the gorgeous beach. I would definitely return to the Fairmont - it was wonderful.

Maui perfect for all ages and wonderful accommodations and services. Great restaurants! Excellent beach! Enjoy!

Very nice high end hotel that is good for kids. Hard to find both... 4th time there in 4 years and ready to book a 5th

Our stay at the Fairmont Kea Lani Maui was all we dreamed it would be. It was a tropical paradise...Sun, fun, adventure and relaxation. We were greeted at the Fairmont with a beautiful Lei and a delicious tropical beverage. I can't think of a better way to start a vacation.

Fabulous! The suites are spacious and comfortable and very quiet. The hotel staff is friendly, welcoming and among the most professional we've ever met. The housekeeping staff greeted us by name in the hallways and made sure (without being asked) that the coffees, teas, and bathroom supplies were stocked with what we liked. When we complained about smelling cigarette smoke from a guest somewhere in our wing, the hotel staff acted immediately to identify the guest and speak to them about hotel policy and Hawaii State law. The water/tea station in the lobby is a hospitable touch. The breakfast buffet is excellent, and the omelette chefs are to be praised for their professional service and excellent cooking. Grounds, public areas and rooms are immaculate. We would definitely recommend this hotel (and already have!) and would go back there.

The suites were perfect for our family of 6 , the food healthy and tasty but best of all was the service by every single staff member from the housekeeping staff to the front desk- genuine warmth and a desire to help and please their guests. But the partial view of the ocean was really a partial view of the Maui Mountains through the tops of palm trees. It was sweet to hear the birds but we had expected to hear and see some ocean from our balconys. But the warm and service of the property made up for this disappointment .

Very nice resort in Wailea. Spacious suites with large bathrooms. Good beach and pools.

Great hotel for families

The Fairmont Kea Lani in Maui is wonderful! The staff are professional, personable and only interested in making the client's stay memorable and problem-free. From friendly greeters and reception to cafe and restaurant personnel, you feel welcome and cared for. It's a beautiful property with excellent amenities. In addition to hotel restaurants, the Kea Lani is situated close to countless dining choices and the concierge is happy to assist with all of guests' needs and interests. It is the only place we choose to stay when we visit Maui!

The KeaLani hotel is it an outdated old lady in bad need of refurbishing all of its suites. The rooms, while large have many shortcomings. The sinks in the main powder room are ridiculous for today’s day and age. There is virtually no Storage or proper cupboard facilities. I counted in our suite had as many as seven or eight doorways leading in and out of living areas. A modernization is long overdue. No proper storage facility for suitcases. The shower area is completely exposed and needs a door. In short, it is not worth $1500 per night. It is a much overrated and overpriced facility which I would not recommend to any traveler. There must be a better value and much more suitable properties somewhere on the island.

Great place for families. Gorgeous beach and pools

The Kea Lani was stunning! Beautiful grounds and amazing customer service! We were upgraded to a full ocean view room!!! The spa was incredible and the food at all of the restaurants on site were delicious. Best hotel to stay on the Wailea side of Maui. Thank you!

We choose the Fairmont because they have the best hotel beach in Maui and it’s amazing for kids. We have spent time on many islands and have found the water, waves, sand, etc. at the Fairmont to be easy and approachable for adults and children alike. The hotel is super kid friendly. My 6 year old son loves the water slide. The staff are great. The restaurants are very good. The rooms are spacious and the top floor balcony views are stunning.

Loved having a suite. Request a corner room for more space! Hotel was however not worth the price paid over the holidays.

We stayed 5 nights at Fairmont Kea Lani Maui in December 2019. We were there during one of the busiest times of the year. It was clear the resort was busy, but a very high level of quality was delivered nonetheless. The pools were beautiful, and poolside service was good. The beach was small but very nice, and free equipment was available for use. We were able to snorkel right off the beach and saw a green turtle right away. The spa is high quality, and the options at breakfast were plentiful. We’re we to travel to Maui again, we would definitely stay at the Fairmont.

The Fairmont was lovely. We had a spacious room. The grounds are beautiful with ample area for pool or beach lounging. The staff was extremely friendly, especially at breakfast and pool service. Matt continued to call us by name. Impressive! Truthfully it has nothing to do with the Fairmont, it is just that Maui is much more crowded. I felt badly for the staff at breakfast. At breakfast guests would leave the chaffing dishes open. The food would get cold. No fault of the Fairmont. And the area for the buffet was a bit tight and difficult to navigate with the number of guests. But I'm being picky. The room was wonderful, as was the staff. Maui is just that much busier.

The Fairmont Kea Lani hotel and grounds are simply amazing. This was my third time at the resort and it never lets met down! The first night we had dinner at Nicks Fishmarket and fireworks were going on in the background...not to mention they seated us at our own separate table, incredible...felt like this was our welcome to Maui! From the breakfast buffet to the morning walks along the coastline...this is one amazing hotel. Not to mention the daily evening celebration of the sunset. This resort at night is BEYOND AMAZING! Walking the grounds is a daily pleasure from the gorgeous landscaping and flowers to the superior service received everywhere. I would highly recommend this resort!!

We have stayed at the Kea Lani numerous times over many years. The property is gorgeous, the suites, lovely and the staff very friendly and helpful. They are now like family to us.

If you can get one of their villas and reserve a pool side cabana, I highly recommend it. Definitely allows for a most relaxation vacation!

Crowded and rooms are tired.

Hotel getting older but still very nice location, staff very friendly

Hotel was fine , room location was to remote. Adult pool and cabana was fine. Restaurants room service food was only fair.Room service menu especially limited.

You would think the Fairmont resort in Maui would know how to Bill is. However, they charged us $114.00 everyday for a buffet breakfast I had to go to the front desk 7 days in a row to straighten up their billing I’ve never seen so many add-ons to my bill as with this hotel

Great hotel and fabulous staff!

We loved our stay at the Fairmont Kea Lani. The hotel did a great job with all the covid measures. The rooms were very clean. The staff was very helpful. They let us extend our checkout time without any charge. They have amazing restaurants on the property. They helped plan a birthday surprise (with our travel agent) for one of our children after our flight was delayed and our dinner plans to celebrate birthday were ruined. I will definitely stay at Fairmont and I highly recommend the hotel!!!

The Fairmont Kea Lani was a dream come true. It was beyond beautiful and family welcoming. We had a trip of a lifetime and I would highly recommend this resort to others

Great hotel. Suites are perfect for a family stay.

We loved our stay here, conveniently located in an upscale resort area, great beach & pools. Everyone was very friendly and we felt the aloha!

They tried bey hard to make our stay as nice as possible. There were just a few. Screw ups.

Nice property. Good food and service. Recommend booking a cabana if you are going to be at the pool all day as finding a chair can be hard to come by after 11 am. Beachfront villas and suites have bigger than average room sizes and functional space.

The Resort it beautiful and everyone who worked there was so nice and helpful. The service was amazing and I felt like they really cared about guests' experiences. The rooms are large and clean and updated and the grounds are beautiful.

The property was in a beautiful setting largely staffed by attentive, caring, people willing to interact with their guests. It was perfect.

This is an excellent location for families! Our villas were spacious and very quiet so it was easy for the little ones to nap. The kids loved playing outside on the grass in the afternoon and the waterslide was a big hit. Everyone love meeting in the morning at the breakfast buffet and the adults that needed a break found a tranquil spot at the adult pool.

Lovely suite. Beautiful well-maintained grounds. Beach and pools. Fabulous restaurants. Best breakfast buffet ever. Highly recommend.

This hotel was perfect. The room was fantastic & the right size for our family of 4. The hotel restaurants were world-class. The staff and grounds were amazing. The kids loved the pool with basketball net!! I loved having the beach & ocean just a simple walk down the hill. I can't wait to visit again!

This hotel was beautiful. It is definately a family hotel so if you are traveling as a couple it may not be the right fit. It’s very big but is high end and feels very lux. Our room was spectacular with the most incredible view.

The location of the restaurants and lounge on the property is ideal, and it is a stunning property. The expansive indoor/outdoor lobby with the grand staircase and ocean view is one of my favorite features. We observed a Hawaiian ritual and discovered how to make a lei. With a separate living room, a sizable bedroom, and a bathroom, the rooms are all suites, which is unique. There are chairs and umbrellas set up for you at the beach access, which is just a few steps down. We rented a boogie board, bought a $10 sand castle-making kit—well worth the investment for a 3-year-old—and enjoyed chatting in the ocean with other guests with amazing pina colada-filled pineapples.

Loved the Kea Lani. Rooms have been updated. Grounds are spectacular and lots of space outdoors at the various pools on property. Breakfast buffet was fabulous. I would definitely plan to come back to this hotel.

The Fairmont Kea Lani is in a beautiful private location and had the perfect beach for young children. The surf was never too strong and the waves broke quite far out. Beach chairs and umbrellas were available for guest at no additional charge. The extra suite space was generous and allowed us to spread out. Appreciated the microwave and mini fridge. Great for keeping a few snacks. The suite had a nice sized balcony with a table for four so we could enjoy a meal together in our room. For a luxury resort, the following aspects of Fairmont Kea Lani was disappointing and below expectations: 1. Service at breakfast was nonexistent. In the mornings, it was a long wait to be served coffee/tea/juice, then another wait for refills. The coffee was bad and inedible which is unacceptable. 2. Hotel is showing its age and not well maintained. The suite appears to be brand new, but the kids wading pool has large chunks of missing/broken tiles.

The spa was incredible! The suites are new and clean. Well decorated as well. Room service was great!! Great customer service.

The hotel is sited on one of the most beautiful parts of Wailea. Easy access to the beach and the pool is great for kids and families. My only suggestion would be to get there early to claim a shaded area for your group as seating can be limited unless you pay for a cabana. Nick's Fishmarket is the best dining on property and the staff is so helpful and friendly.