Mai10 - Argentina

Very much enjoyed the Buenos Aries guide.   Ensured we saw what we needed to and engaged us in conversations that gave us a very personal understanding of Argentina.  Local guide in Iguazu Falls was very attentive and knowledgeable.  We went at our own pace.

We will return to Mai10 definitely. They sent us a full brochure detailing our itinerary along with details points of interest, shopping, restaurants, weather etc. Upon arrival to each location, the local office called to confirm that all is well. They had arranged for all transportation to and from the airport as well as the tours and guides. At one point, their appointed driver was late in picking up us for our flight to Mendoza from Buenas Aires , and the hotel had to get us a cab to the airport. Once notified of this , when the local representative called us in Mendoza to confirm the details of the various tours, they were most apologetic. A local representative met  us along with the planned  driver, upon our return to Buenas Aires,  and  graciously refunded our cab fare . We were impressed with their close followup with us in Buenas Aires and Mendoza, the ciites we visited, and eager to do all to make the trips successful.

Did everything I expected and then more. Met us promptly, adapted to our needs which included a little extra sleep and very accommodating and knew all the fun places to go. A real pleasure.

Our stay in Buenos Aires was fascinating and well coordinated. Everything went as scheduled with our city guide, and we absolutely loved the city and its history. So many parks - so little time! We also fell in love with the Tango while we were there and are hoping to take some lessons here at home. Iguazu Falls was definitely a highlight - the falls are stunning! We marveled at the amount of work that went into the construction of the walkways and how close we were able to get to the actual falls. Simply amazing!!!

It was OK, we had a lot of things not go as planned but they did try to make up for it once things didn't go the right way. For the amount of money we paid them I do feel like too many things didn't go as they should have. Their part of the planning and arranging was a bit off. We had issues with hotels, transfers and not being able to get the correct help when needed at the right time and a very rude driver! Alex from Mai10 was helpful and he did take care of us when we couldn't get help. We appreciated that! The tour guides they used also during our vacation were great and we very much enjoyed the tours. They were helpful, kind, knowledgeable and good.

Mai10 was super helpful in making our trip to Argentina perfectly seamless!