Abercrombie & Kent Southern Africa Ltd.
Personalized tailor made holidays created to offer inspiring experiences and exceed expectations
Reviews and Recommendations for Abercrombie & Kent Southern Africa Ltd.
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Reviewed on: 13 Oct 2013
Travel Advisor: Catherine Whitworth
Reviewed on: 20 Nov 2013
We have used A and K on 3 different occasions. They are professional, courteous and I never worry when I know they are going to guide us through an airport, transfer us to a hotel in a foreign city etc.
Wonderful guides in South Africa
Reviewed on: 01 Jul 2015
Our travel agent worked with Abercrombie & Kent for our South Africa trip and we could not be happier. Upon our arrival in Johannesburg, we were met at the jetway by an airport representative who whisked us through customs. From that point on, we were always accompanied by a superb guide, and never had to make any arrangements for ourselves. In Johannesburg, our guide Lucky gave us an excellent learning experience about apartheid, including the Apartheid Museum and walking us through Soweto, the neighborhood where he lives. We visited a school that won a CNN Heroes award, very inspiring. In Capetown, our guide Penny who was a former history teacher, gave us her informed perspective on growing up as a white woman during apartheid. She went to great lengths to show us all over the city and then we spent a day driving down to Cape Point. Visiting the penguin beach and the botanical gardens, as well as the point, were wonderful. The level of service A&K provides is unparalleled!
Superb, friendly, knowledgeable service
Reviewed on: 03 Oct 2016
A&K South Africa was superb. We were greeted at the airport by Sipokazi with a warm smile, and she helped us not only to our hotel but stopped to allow us to exchange currency on the way. We even got a welcome gift which we were not expecting but absolutely loved! Our tour guide, Sam, took us on two full day tours around Cape Town. His knowledge and ability to educate us on every aspect of South African history, culture and life was remarkable. He was also very flexible and allowed us to adjust the itinerary. Both lunch restaurants were superb (and some of the best meals we had our entire trip!). We had an absolute ball and enjoyed every minute of our adventures with Sam! On the return to the airport, Sipokazi took the time to ensure we were checked in and to security before she left us. Could not have asked for better service. We were really impressed and hope to have the opportunity to use A&K South Africa again!
Travel Advisor: Denise Burcksen
By: steph and ron
Reviewed on: 09 May 2017
Our guides were very friendly, knowledgable and fun. We loved Louis in CapeTown, Andrew at the Botanical Gardens Lions Sands: Ivory...Neil, Like , Tami and Eric, and Ben...all amazing and lovely people. Royal Malawale...Ramos, Noelle, and Shelby...were great..
Travel Advisor: Regina Kubica
seem less travel
By: chuck scholer
Reviewed on: 17 Oct 2017
AK was with us EVERY step of the trip. Great guide in South Africa total .support. Well thought out itinerary that just got better and better as the trip progressed. Absolutely Perfect.
By: PGM and JBB
Reviewed on: 20 Nov 2017
A & K never leaves a detail to chance.
Travel Advisor: Rochelle Lieberman
Reviewed on: 18 Jan 2018
Great, very professional, punctual and service was excellent!
Reviewed on: 22 Apr 2018
Outstanding! Guides, accommodations, animals were above expectations. Chiefs camp was especially nice. Next time we will leave out the times in Johannesburg and Cape Town and allow more time in the bush. Special recognition should go to our guide “Chief” in Chiefs camp. He really deserves it!
Travel Advisor: Bette Prochaska
Reviewed on: 18 Jun 2018
Very professional.......very comfortable..........very accomodating
A & K South Africa
Reviewed on: 30 May 2018
Very pleased with our experience with A & K - well organized, knowledgeable tour guide, and smooth transfers (hotel/airport/Franschoek). A highlight was visiting the social enterprises in Cape Town and to meet the great people who work there.
Not sure about a recommendation
Reviewed on: 06 Aug 2018
We have used A&K repeatedly over the years. I would say that where is Zambia is concerned, our itinerary could have been better planned. Just weeks before our departure, that had been planned in excess of 18 months prior, we were advised that he A&K sold their camp. This resulted in a change of venue that greatly inconvenienced us and took an entire day of travel to reach a remote area where the wildlife viewing was anemic. The food at Liawa plains was substan.We had long drives on soft sand roads. The materials we received for the camps indicated that we would see giraffe only to learn at each camp there are no giraffe in this area of Zambia. Guides and staff made up for other disappointments. While we did see animals, it took a search effort of countless hours spent in the Jeep. That is not what your materials indicate. At Shumba camp you advertise that we would see lions from our deck. We spent an entire day on the plaines hunting down the only pride that still exists there.
By: Big Foot
Reviewed on: 13 Aug 2018
Most of the trip was excellent but the Shumba Camp was over rated. The accommodations were not up to par with the other camps (Sausage Tree and King Lewanika) with Sausage Tree by far the best. The camp manager at Shumba was arrogant and I’m surprised the staff tolerates him.
Travel Advisor: Bettie Lee
Review of A&K
Reviewed on: 31 Oct 2018
Tour reps were on time, polite and knowledgeable.
By: jim waitzman
Reviewed on: 19 Jan 2019
Good guides & very speedy, smart, & on the ball
Travel Advisor: Sherrie Coffey
South African Excursion.
Reviewed on: 10 Sep 2019
Absolutely the best! Awesome. From start to finish—we experience excellence at a level we have never encountered before. Our tour specialist, Ashran was the BEST EVER!!!! He provided such in depth detail of the history, the surroundings, the culture and beyond. A class act, consummate professional—who was so personable. It was a hallmark birthday for us—and Ashran took extra efforts to ensure we had a special time. We will never forget his kindness and graciousness and generosity. Thank you Abercrombie and Kent—our drivers who picked us up and took us to the airport were flawless in their execution, as well. We cannot imagine a trip ever again without the service of Abercrombie and Kent. You never know what you have NOT had provided—until you encounter the outstanding treatment of Abercrombie and Kent. We salute you for your stellar service and thank you for creating memories that we will cherish for the rest of our lives.
Travel Advisor: Sandra Ortiz
Bucket list trip
By: David/Diane Zimmer
Reviewed on: 06 Oct 2019
A & K arranged a wonderful trip. Every time we were to meet someone, be it at an airport, at our hotel, a driver, a guide, and so on, they were there on time or early. We were escorted through the airports, customs and immigration were facilitated, drivers were prompt, luggage was picked up, guides were friendly and on time, cars were comfortable, dining establishments (recommended by A & K) were good. We had one issue with the Blue Train and reported it to our travel consultant to take it up with A & K and to my knowledge, nothing has been offered or rectified. A/C was out on our car, water pressure was poor or not at all and internet was down. Nothing that changed our minds about the trip but minor inconveniences that the Blue Train should offer to make right. I don't know how we would have made a trip like this without the involvement of A & K.