Big Five Tours & Expeditions, Inc.
Enriching Lives Through Distinctive Journeys
Reviews and Recommendations for Big Five Tours & Expeditions, Inc.
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Reviewed on: 15 Oct 2013
In Chengdu our guide, Amanda, went above and beyond her responsibilities and made our stay there the highlight of the tour. We did not go through the locks on the Three Gorges Dam. Apparently the locks were shut down because of wind. However, when we reached the locks there was not even a breath of wind. We will be obliged if you could confirm the reason for the locks being closed,and in future pick a cruise ship that goes through the locks in daylight.
Travel Advisor: Jodi Fox
By: Sandy Z
Reviewed on: 02 Nov 2013
We used them for our most recent trip. The arrangements they made were very good. We had a few problems with flight time changes, but each time I emailed them and they were able to confirm the changes and reassure me that we would be picked up at the appropriate time at the other end. THey made good choices for hotels, and the cruise boat down the Amazon was fabulous!!
Travel Advisor: Birgit Navarre
Hardworking and experienced tour group
By: Not provided
Reviewed on: 20 Nov 2013
We've used Big Five Tours twice. The first experience had one or two bumps in the outcome but they corrected what could be done at the time and were attentive. We had doubts about their competency and experience but spent time going over the issues with them after the trip. After detailed discussions, we found them to be truly interested and they took our comments seriously. We decided to give them a 2nd chance with another large trip and they did a fabulous job!
Travel Advisor: Sharon Cooper
By: TGC and MJC
Reviewed on: 24 Nov 2013
Our trip to the the Galapagos Islands and Machi Picchu was fine tuned to our personal needs and time restrictions. The local tour companies in Ecuador (Klein Tours) and Peru (Fiesta Tours) were outstanding. Their staff and guides could not have been better. It was a trip of a lifetime.
Reviewed on: 25 Jun 2014
Travel Advisor: Patty Calvert
Professional and timely
Reviewed on: 12 May 2015
Big Five provided a professional and individualized travel experience for us. Our guides were timely and informative and really seemed to want us to have a hassle free vacation while enjoying the beauty and culture of their country.
Travel Advisor: Michele Vogel
Ditto previous comments
Reviewed on: 03 Nov 2015
See my other review that contains the same information -- altogether excellent!
Travel Advisor: Honey Mistry
By: Been There
Reviewed on: 13 Mar 2016
Had a thoroughly enjoyable 17 day excursion to Bangkok, Amphawa, Chiang Mai, Yangon, Mandalay, Bagan, and Inle Lake areas. Travel connections were made without complication. Transportation (buses, vans) were comfortable, drivers and assistants were up to the task, Guides were knowledgeable, helpful, flexible, personable and communicated effectively. Accommodations for the most part were in keeping with what we expected. The restaurant in the Baan Amphawa Resort accommodation should not have served us supper as their kitchen was closing. The breakfast meals were good and set one up for the day. The accommodation in the Inle Lake accommodation (Inle Princess Hotel) has very weak internet connection for those needing to receive email. A travel companion had her US dollar cash reserve eliminated as the internet failed and she could not pay by credit card. Their water system pulses and surges giving uneven pressure when washing/showering. Had restful sleep in all hotels.
Travel Advisor: Nancy Ferragine
Comprehensive trip planners
Reviewed on: 19 Jul 2016
This was our second trip with Big Five. We also travelled with them in Peru, where we had one guide for 10 days who was one of the most remarkable people we've ever met. This trip included safari, Victoria Falls, and a few days in Cape Town. Our trip had many logistical elements (we are a family of 5) and it went off pretty much without a hitch. We had multiple guides and drivers, all competent and timely, some more expert or personable than others. The safari camps chosen exceeded our needs and expectations. We would do the trip again in a heartbeat.
Reviewed on: 13 Aug 2016
Our vacation to Tanzania, Africa was fantastic. Big Five Tours did not disappoint. We did not know what to expect and they did a great job in every way. The tented camps were more than anyone could have imagined. The guides were extremely knowledgeable and friendly.
By: Monica B
Reviewed on: 17 Aug 2016
Working with Ashish and Big Five Tours was a great experience. Every aspect our our tour was outstanding and we would not have changed anything with our itinerary. Ashish took the time to get to know what we wanted and expected and was bang on with everything on our trip.
Travel Advisor: Sue Pechtel
Great Tour Company!
Reviewed on: 06 Feb 2017
Everyone was on time and where they said they would be in our itinerary. We had amazing guides and drivers who took such great care of us. I would highly recommend Big Five to my friends and family!
Travel Advisor: Courtney Regan
Reviewed on: 06 Mar 2017
This is our second time using Big Five. We were faced with an emergency situation of coming up with a 10 day itinerary for Uruguay with 2 weeks notice. They came through with a great program at a price point we were comfortable with. The planning and fine tuning was done quickly and efficiently. A great company for a good travel experience.
Travel Advisor: Natasha Rhodes
A boundary pushing vacation
By: Jann DH
Reviewed on: 27 Mar 2017
Having never been to Central America, it was important for our family to work with an experienced operator with trusted connections. Our amazing travel advisor Sheila Gallant-Halloran recommended Big Five, and together, we experienced our best vacation ever. Our accommodations were fantastic. While living in the jungle without electricity, waking up to the sound of howler monkeys and rappelling down 100ft waterfalls definitely pushed our personal comfort zones, it was always done within the parameters of safety, fun and new experiences (in addition to push comfort!). Having Gisele and Asheesh thoroughly explain the uniqueness of our vacation choices only added to the excitement upon arriving. The finely-detailed itinerary made for no surprises. Logistically, it was great to have people waiting for to take us to our next destination. Their local contacts Jose and Jannie checked in with us throughout our vacation, making sure all was well. Top marks for another great family vacation.
Travel Advisor: Sheila Gallant-Halloran Lush Life, VAST
Reviewed on: 30 Mar 2017
Most of our experience with Big Five was good. A couple of times drivers were not there but they recovered quickly. Guide was great. Trip through the canal went very well. Hi light of the trip.
Reviewed on: 03 Jun 2017
We could not fault the Big Five. We travelled to amazing places in Peru and Ecuador over 3 1/2 weeks and were looked after very well all the way. we had good accommodation, excellant guides and very good drivers with comfortable cars which all made for a good holiday.
Extremely professional and knowledgeable
Reviewed on: 22 Jun 2017
While I still get a bit confused about the role of Big Five vs. the local agencies in Peru (not to mention my personal agent), our overall trip was extremely well managed. The guides were all incredibly knowledgeable, to the point where they could have been professors! Everything was extremely efficient. We always felt like someone was watching out for us - which was important to us in a country where we don't speak the language. And most importantly, we were able to experience some truly amazing things. Thanks for a great trip!
Travel Advisor: Tisha Neufville
Great tour provider
Reviewed on: 19 Sep 2017
Big Five made sure our experience was exceptional. Our first experience in Africa was made memorable by Big Five. We were met at the bush plane by Michael our guide and from the minute we left the airstrip we felt safe and secure in his presence. Over the next several days he demonstrated his knowledge of the wildlife and their habits and made our experience a true adventure. He is more than a guide, he is an ambassador for Tanzania and a dedicated conservator of the wildlife resource. We saw and photographed so many different animals and had so much fun with Michael as he has a very developed sense of humour. The rest of our tour with Big Five was to the Ngorongoro Conservation area and was also memorable. Words cannot truly express the experiences provided us by Big Five you have to go there yourself. Big Five live up to their name and reputation and are the professionals they say they are.
Travel Advisor: Geordie McDonald
A Little Bit of Heaven
By: bus driver
Reviewed on: 08 Aug 2017
We couldn't have asked for a better experience. We were looked after right off from the start. During the whole trip we felt safe. The staff couldn't have been more accommodating,friendly caring people. The bus driver and myself highly recommend the Big Five to all who want a trip of a lifetime. try them you will never go to another.