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3000 passengers is too many for me
Reviewed on: 22 Sep 2013
I am happy to have visited Iceland and Greenland, and to have seen the incredible Aurora Borealis. I will never sail on a ship this big again. The ship is not built for the number of passengers, meaning long wait times for meals and shows (if you can even get in) and to get on and off the ship. Service was excellent. Food was mediocre, room was fine, except the uncomfortable bed and pillows, and entertainment was generally good.
Reviewed on: 20 Sep 2013
We had a super time on the Caribbean Princess on our last sailing- Southampton to New York. We met lots of nice people from all over and we especially enjoyed our dining room experiences with the same wait staff every day. The ports were well chosen and our stops in Iceland and meeting with friends for those days made the trip especially enjoyable! Caribbean Princess was clean, the cuisine was excellent. Staff was very professional. We have already booked our next cruise with Princess.
Travel Advisor: Bea Clagg
Reviewed on: 28 Sep 2013
The Canada/New England itinerary for the Caribbean Princess was excellent. The ship's personnel were very professional and friendly. The food was excellent and the entertainment was very good.
Reviewed on: 01 Nov 2013
Travel Advisor: Dee Framson
Reviewed on: 08 Nov 2013
Cynthia Hampton has been our travel expert for over five years. When she decided to leave her other travel agency and move over to Artistico Travel we knew we would be loosing one of the best and followed her over. When it comes to planning our travel arrangements we completely trust Cynthia with all of our travel reservations including all of our financial needs. She will work un-tiringly so that you will receive the best price, accommodations and travel arrangements possible.
Travel Advisor: Cynthia Hampton
A wonderful trip!
Reviewed on: 21 Nov 2013
I'd successfully avoided cruises all my life until my daughter booked one for us (as a gift to her mother and me). I have never had such a relaxing time. We were (surprisingly to me) fully in-charge of which activities we chose to do. The cruise was fantastic and relaxing, and we were able to adventure on our own at the ports of call (my preference). The food was perfect and (most importantly) healthy! I was worried that I'd gain weight and that didn't happen.
Travel Advisor: Deborah Knopf
Reviewed on: 21 Nov 2013
Betty is a professional. Always well organized. We like travelling with her because we are never worried about anything. If there is a crisis she's quick to find a solution and solve the issue in your favor. No demand is ever too much or impossible. She's the greatest.
Travel Advisor: Betty Shukster
Lovely cruise aboard the Coral Princess.
Reviewed on: 26 Nov 2013
My husband and I were very pleased with our Alaskan Cruise. However, I was not impressed with our travel agent, Pamela Norton. She booked us in the worst hotels I have personally every stayed. She was slow with her bookings and confirmations, and even chose the wrong dates when she finally did book us. Won't use her again.
Reviewed on: 07 Dec 2013
We had a great Thanksgiving cruise. It was a good 4 days of relazation for us. We had friends with us & we all just took it easy. The wine tasting was great & the show British Invasion was good & we sung along with the show. It brought back so many memories of years past. Room service, the dining rooms & food were excellent. Loved the new International cafe for lunches and the entertainment in the Atrium was great. Really for another cruise as soon as we can.
Ruby Princess - Not what I expected
Reviewed on: 21 Dec 2013
The mini-suite was lovely. The 4 nite cruise from Fort Lauderdale to Cozumel was alright. Meals in the dining room were basic and we ate in the buffet afterward - better variety and very helpful staff (Many Princess club members we spoke to only eat in specialty restos.) Crew unknowledgeable much of the time. The golf simulator was used as a portrait studio. Internet cafe was wi-fi only and noisy. As a frequent Celebrity guest comparing the two cruise lines, Princess lost every time.
Reviewed on: 07 Mar 2014
This was my second cruise and my first one with Princess Cruises. I was a huge fan of "The Love Boat" tv show so to get to travel on one of the Princess ships was very exciting for me. All of the crew that I met were friendly and helpful. I had a wonderful relaxing vacation aboard the Caribbean Princess and look forward to traveling with them again.
Travel Advisor: Denise Shepard
By: Jo Jo
Reviewed on: 09 Apr 2014
W a s so glad to have Carol as my agent. She made everything easy for me and was always just a phone call away.Have used her before and will continue to do so.
By: Love the warm weather
Reviewed on: 03 May 2014
We are Platinum Members and were not disappointed. Service staff was exceptional, food was excellent, and the Houston Facility was efficient.
By: Spa girl
Reviewed on: 30 Jul 2014
The ship was lovely and most of the staff was efficient and pleasant! I was unaware that the spa is actually run by an outside company! The cruise line will not help you if they mess up your charges, which they seem to do frequently. If you are a Spa girl too, make sure on Royal Princess with Lotus Spa you check your receipts and room charges well in advance of disembarking so you have time to dispute and correct the charge errors. Even if they have corrected them, check your final statement well in advance! There is a "clause" that states all charges must be disputed prior to leaving the ship!
Travel Advisor: Kim Schneider
Reviewed on: 04 Aug 2014
The cruise was great. The food was delicious. Some had issues with bathrooms working properly. Also issues with one of the pools. Overall a nice ship to cruise on.
Excellent Valve Cruise
Reviewed on: 22 Mar 2015
We have cruised on the Caribbean Princess in the past so we knew what to expect. For an older ship, the maintenance couldn't be questioned. This ship did a nice job of accommodating a wide range of age groups. There's a generous selection of activities each day so, as usual, we weren't able to see and do everything we found on the the daily Patter. The food met our expectations from our previous experience. We chose the Anytime Dining option and were able to sit in the same area each night which meant we had the same helpful, fun service staff for several of the nights. We wouldn't hesitate to cruise on the Caribbean Princess again.
Travel Advisor: Barbara Weigel
Something for Everyone
By: Lady Lee
Reviewed on: 20 Feb 2015
We enjoyed our cruise, there was a wide variety of activities, helpful staff, clean accommodations and lovely meals.
Reviewed on: 07 Apr 2015
This was our families first cruise and what a great experience it was! The ship was clean from every aspect that we saw and well maintained. The only real complaint we would have is the blocked off areas of the pool deck so that the flooring could be changed over. With this blocked off it made less pool seating and got really crowded. We were blessed with amazing help from anyone that worked on this cruise ship. Our waiters, Rudy and Abel, were so much fun and truly made our dining experience in the Palm Dining Room great fun each night. They catered to our every need/want and do so with a smile. They talked with our family as if we were the only ones in the room and made us feel special. Nazaro was our room attendant and he was more than willing to help out in anyway possible. Since we were traveling for people in one room he had to take down and put up the beds everyday and he did so without a hesitation.
Travel Advisor: Brenda Tolson
expert friendly entire staff
Reviewed on: 15 May 2015
Ships company was great in every way
Travel Advisor: Sarah Fitzpatrick
Big but Lots to Do
Reviewed on: 05 Sep 2015
Caribbean Princess is a large ship (3,200+ passengers) but with the amenities to take care of everyone. Sailed last half of August out of Southampton and that was both good and bad (sort of). Last of British holidays meant more families and children than retired cruisers might be used to but the ship did a good job of having activities to keep the kiddies busy. Good was the fact that the rest of Europe was also on holiday meaning the cities were almost devoid of traffic. This was our fifth Princess cruise and were not disappointed. I thought the Horizon Court was done more nicely than on the Island Princess, our previous cruise to the Panama Canal. We had reserved dinner seating and the menus were fabulous, as always. The staff were, simply, great ambassadors. Out table staff were a perfect team, taking only the first dinner to anticipate our every need. Our steward always greeted us when we left and came back to our cabin and our cabin was always done just right..
Travel Advisor: David Porter
Excellent service by staff
Reviewed on: 05 Oct 2015
The ship's staff were excellent and provided awesome service. However, the ship needs to be updated as it's old and needs some work. The food was excellent and had great variety of options for all dietary needs.
Travel Advisor: Sandie Harman
Reviewed on: 16 Oct 2015
We were disappointed that we were unable to go to Bar Harbor Maine. The weather did not allow us to tender. The food was very good. Our room could have used some updating. But our biggest criticism was the lack of direction. It seemed like "the right hand didn't know what the left hand was doing".
Reviewed on: 24 Oct 2015
Took the Canada/New England Cruise and had a fantastic time. The ship's service was excellent, the crew always friendly. Even though the weather played havoc with one port and resulted in it being cancelled the trip was great.
ship service was excellent.
Reviewed on: 10 Nov 2015
Ship service was always very good. Boarding was easy, tours were great. Staff was friendly and informative. Transfers form airport to ship as well as from ship to airport went smoothly.
Travel Advisor: Helen Varri
Food below average
Reviewed on: 21 Nov 2015
Food below average.
Nice Ship, Bad Departure Port
Reviewed on: 19 Dec 2015
The Caribbean Princess is a nice ship. Clean, friendly and what you would expect of Princess in general. The departure port was Houston which was selected due to its close proximity to my parents who live in San Antonio. They wanted to drive rather than to fly which was fine with us. The port operates in a dry county as I understand so the entire embarkation day only furnished very bad county regulated drinks. The port is also in the heart of refinery row so its pretty unattractive. I understand that Princess is not going to renew their port arrangement in the coming year. The ports were Costa Maya, Roatan and Belize. We went on a Maya ruin tour with Elvis (real name) who is the best tour guide ever. The ship food was ok. The steakhouse was very good. The Italian restaurant was also very good. All public areas were very clean and service was prompt. Get the beverage package- its worth it based on the cost of a single drink. The captain was also great.
great travel agaent - horrible cruise line
By: Mike V.
Reviewed on: 04 Jan 2016
*Our trip was delayed so we were BEHIND and LATE the whole trip. I am all for safety of the ship and passengers, but it was VERY frustrating that we were LATE getting into Cozumel (stop one), LATE and had to try to tender in rough seas, instead of docking at Roatan Honduras (stop two), and we aborted Belize completely (stop three). It was added frustration that RCL and Carnival had 3 boats docked at Roatan because they “got there earlier”, and that RCL Liberty and Vision BOTH got into Belize when we aborted completely. *Cruise Director (Bob Leininger) was very arrogant, rude and condescending to the passengers. He had no creative alternatives ON THE SHIP since we missed 2 of 3 ports. *We never saw captain (Nick Nash) or met him. He was very short, impersonal, and not really apologetic, due to the missed ports. *Crew was unhelpful at times, "not my job". *This cruise felt like a low budget, no frills, plain vanilla, uncaring staff and crew from the top down, trip that fell flat.
Reviewed on: 29 Jan 2016
The ship was beautiful and food selections were good. We loved the mini suite as it had a balcony and extra seating area with couch and chair and coffee table plus 2 TV's. We rarely saw our steward. Some of the staff were snobby and pretentious at the service desk, but I did not have to deal with them very often--some shop staff were excellent and some were not very accommodating or friendly. I used the spa and although I had a great massage therapist (2 deep tissue massages), the prices are very high and there is a lot of pressure to buy products from them--next time I won't be surprised by this and will just say "No". I wouldn't recommend this ship for younger adults since there wasn't a lot to do for this population--most of the cruisers were like ourselves and older or retired--that was a good thing for us because the ship was quiet and not rowdy but probably would not appeal to the younger generation (my sons who are in their late 20's complained about this).
Great value for the money
By: loves to cruise
Reviewed on: 06 Feb 2016
I thought the ship was just fine, consistent with other Princess ships. The food in the dining room was very good with lots of good choices. However, as I find on many ships the chef just salts their soups way too much. Otherwise the dining room was a good experience. We didn't care for the Crown Grill, speciality steak house. Service is slow, it took almost an hour to get our first appetizer. We thought the steaks were as good as what they served in the dining room, without the $25 service charge. The elite lounge experience almost every night was a very nice touch for Platinum & Elite guests.
Travel Advisor: Barbara Greenfield
What a dissapointment
Reviewed on: 22 Mar 2016
We have been on almost 50 cruises, with various cruise lines. We have always had great success with Princess. However, we feel that this ship, the Caribbean Princess was put in the Port of Houston to finish up the cruises before the port closes. Appearance of the ship, fair, food, poor, no variety in the buffet. Crew, efficient, business like, unfriendly. We booked this cruise partially because of the itinerary, and we have never sailed on this ship before. We were informed 1st. day at sea that the ship had a (slow engine) and we would not be able to make two of our ports because of this. In talking with passengers who had back to back cruises, they also related they had the same problem last week. Other passengers that had sailed on the Caribbean Princes in the past 90 days, said they had the same problems. Why would you put a ship that was not sea worthy in service and keep it there knowing it had a problem? We were greatly disappointed in all aspects of the cruise.
Not worth the money
Reviewed on: 05 Aug 2016
Older ship that needs updating. Nickel and dimed for everything. Didn't feel the value was worth what we spent.
By: no nickname
Reviewed on: 11 Sep 2016
We had a wonderful time - loved our stateroom, and the service was really excellent. Meals and entertainment were super, and the excursions were all very well planned and our guides were very well-informed. We will look forward to sailing with Princes Cruises next time. Bill and Ruth Rivers
Travel Advisor: Zeze Kattan
Larger but still quite good
Reviewed on: 27 Oct 2016
We enjoyed our trip (fall foliage) on the Caribbean Princess. The ship is quite well run by all concerned. We would have preferred to have the news sheets that many cruise lines provide. We did have fairly long lines, probably inevitable in a larger ship (3000 passengers). The shore excursions were in general well run. The putting green was fairly minimal (five short holes, but with character). We would have preferred a decent lecture program. In 11 evenings there were only two production shows by the singers and dancers. Our location (Plaza deck, near the middle) was very convenient. Fortunately, "Formal" nights were not rigorously enforced - a tie and sweater was enough. The food was generally of a high quality.
Travel Advisor: Roxanne Girard
Needs a renovation
Reviewed on: 10 Nov 2016
Ship is tired and needs a boost. Friendly staff but food was not the best.
Reviewed on: 14 Nov 2016
We have been on several Princess ships and enjoy many aspects of that line. The Caribbean Princess was very comfortable, had good food and service and land tours were varied and interesting.
Reviewed on: 12 Nov 2016
Ship too big and crowded
Great service, food and entertainment
Reviewed on: 20 Jan 2017
While the Caribbean Princess could probably benefit from an interior refresh, the food, service and entertainment on board were excellent!
Travel Advisor: Michelle Boyles
Reviewed on: 04 Feb 2017
We have taken 15 cruises on Princess and two cruises on the Caribbean Princess. This is a wonderful ship. There is plenty of space on the entertainment decks. There are several entertainment venues going all day long. There is a wide variety of entertainment--Easy listening, Dance music, Comedians and variety acts. The cruise director staff does an excellent job of developing fun and games for the passengers each day. The entertainment in the Princess Theatre each night is first rate and professional. There are five pools on the ship, and there are plenty of deck chairs. Space near the pools is at a premium on sunny days. The food in the dining room is excellent. For the most part, we tend to eat in the dining room for breakfast, lunch and dinner. The service is marvelous. The wait staff caters to your every need. On this cruise we ate at the "Crab Shack" ($29 per person). It is well worth the price. We look forward to traveling with Princess again.
Travel Advisor: Jan Halderman
Reviewed on: 12 Feb 2017
Had a great relaxing holiday. Entertainment was really good, Food was plentiful and good variety. Lots of things to do if you wanted such as art show, gym, bingo, games, etc.
Travel Advisor: Tanya Vaserbakh
Reviewed on: 25 Feb 2017
My trip was everything I wanted it to be. Good food very clean the help was very helpful. The shows were the best everyone better then the one before.
Travel Advisor: Hertha Prager
Reviewed on: 04 May 2017
It should of been in dry dock another 2 weeks. Non working tv. Heating cooling did not work.
By: Happy Travelers
Reviewed on: 19 May 2017
The Caribbean Princess recently underwent a renovation in many of the public areas, especially in the buffet which is fresh, new, bright and cheerful. Although the cabins are basically the same, the mattresses and bedding have been upgraded. The staff is extremely friendly and helpful which makes you feel very comfortable. We had been on this ship twice before and realized that one of the laundry rooms on our floor had been eliminated which caused quite a back-up in the remaining laundry room.
Travel Advisor: Michelle Jaykus Peck
Dumpy ship, unhelpful staff
Reviewed on: 25 Jun 2017
I would not go on the ship again. It was about the balconies were rusty all the caulking around the bathtub and the floor was old coming up. The sink was yellow. The whole ship just had a worn out look. The staff was very happy and they were Nice as they could be but totally unhelpful. The best example I can think of to show this was when we went to the purser desk and asked for help with our return airline tickets, which we had purchased through princess, they did not know what to do didn't know if they could help so sent an email to the main office. They told us we would hear back in a couple of days. A couple of days? By then it was too late to change our tickets. Also they told us one of the excursions that we wanted to take with our friends was full. When our friends returned, they said the bus was barely 2/3 full. And I think the most amazing example of all was when I went to the buffet and asked for a knife to butter my scone they said we don't have any knives!!
Ship to shore
By: Happy Traveler!
Reviewed on: 25 Jun 2017
The food was good (for a cruise), employees attentive, and room nice although the ship is older and smaller than others we have traveled on. Their recent upgrade was noticeable.
Travel Advisor: Marla Archer
Reviewed on: 31 Jul 2017
Itinerary was fantastic.
Travel Advisor: Joan Umbel
Reviewed on: 12 Aug 2017
I am not sure how to answer this question, the ship was ok , but we ran onto problems with almost every women's bathroom on the ship, one or more stalls were out of service, for most of the trip. Also I thought the food was not up to par for princess.
Travel Advisor: Andrea Keiderling Fehl
Not as good as it used to be
Reviewed on: 11 Aug 2017
We enjoyed our trip, we were a bit disappointed in Caribbean Princess. It did not seem as attentive and friendly to us as passengers. Food was not as good. For example: 1. on past princess cruises we connected with our dining stewards, this trip they didn't attempt to make conversation or connect with us. 2. The menu items were not as diverse or good. 3. Drink service was poor. 4. Our cabin did not have a working shower and we asked several times for help.
Reviewed on: 23 Aug 2017
3,000 passenger ship and embarkation was a breeze, plus being a platinum member helps also, our group size of 6 checked in so fast and up to the dining room for lunch. Did not bother to go to buffet as it is usually crowded. I did notice they remodeled the buffet, very modern and sleek with 2 add on specialty restaurants that was quite reasonable at $12 pp , dinner only. We did try one of the , Plank bbq and quite tasty and plenty of meat and something different than the dining room. Food in the main dining was sometimes a hit or miss. Best night was our second formal night, escargots, lobster tails and prawns and dessert, cannot remember now. Cabins had upgraded the mattresses and sheets, very comfy. Never really crowded except on sea days. Only downfall is getting off the ship when in port, long lines in the atrium. They usually open up deck 5 and 6 but should announce that for everyone so we would not line up only on deck 5.
Travel Advisor: Donna Hall
Reviewed on: 23 Aug 2017
Terrific. Nice itinerary, great ship, improved food. Superb evening shows
Travel Advisor: Stuart Stone
British Isles cruise
Reviewed on: 27 Aug 2017
This cruise was generally a great experience. The food was good, although the addition of two more "specialty restaurants", making four restaurants that charge extra, is an unfortunate money grab. We had good excursions, some provided by Princess, others sourced on our own. We had mass confusion one morning when they did not effectively manage excursion departures, and 100's of people ended up standing on the pier waiting for buses. Bathroom smelled of mildew when we arrived, but steward replaced the shower curtain with a new one, and that made all the difference. Beds were perfectly comfortable. Ship shows some wear - baseboards in the stateroom were pretty bashed up, and upholstered chair was well worn. Shower head leaked. Entertainment onboard was generally good. We especially enjoyed the trivia contests.
Travel Advisor: Maria Karmiris
By: Happy trip
Reviewed on: 11 Sep 2017
Our group had a great time. The shows on this trip were some of the best I have seen. Ship personnel were all friendly and helpful.
Travel Advisor: Julie Boulanger Taylor
Reviewed on: 24 Sep 2017
This ship was okay but it was a little tired.
Travel Advisor: Michele Vogel
do it again
Reviewed on: 14 Oct 2017
First, the ship just came out of dry dock in April or May and it looks good, the new World Fresh Market instead of the Horizon court is a home run. Over all we would give the ship two thumbs up on its new look. Why they continue to have problems with the propulsion (apparently this has been going on for several years) is a mystery. We had no real problems with the workings of the ship except the toilet system a couple of times. We did hear that there had been some problem with the ship on previous cruises. We did experience an interesting issue on the ship; it had to do with alcohol, especially wine. In talking to the bartenders, the waiters, the headwaiter and the maître ‘d they have been having a lack of wine and alcohol on the ship for the last several cruises. A couple of examples, at dinner they always have a recommended wine for dinner, the wine was never available, they had long since used it up. We only had a choice of a Merlo or a Shiraz for dinner, and they were runni
Travel Advisor: Jesse Taylor
Reviewed on: 29 Oct 2017
Have had a great experience all things considered. Just had too much watermelon. Liked the culinary presentation. Princess should have write ups on the stewards and servers as they too are a vital part of the cruise experience when they do write up in Princess Patter.
Reviewed on: 04 Nov 2017
Overall excellent Too many days at sea
Travel Advisor: Tracy Hughes
Wonderful line, wonderful ship
Reviewed on: 28 Oct 2017
Princess Cruises impressed me in the follow-up of Caribbean hurricanes with their generosity in matching financial gifts provided by passengers and crew, pledging to provide for needs where they are most needed, on our recent cruise. Rather than simply throw money at a devastated area, they pledge to look at long-term needs, and I was more than happy to donate. Princess staff consistently impress me with their dedication and service, and if a Princess crew member is ever having a bad day, they certainly don't let it show!
Reviewed on: 28 Oct 2017
Overall OK,, ship required a lot of repairs. there was always something in need of repairs - especially in the ladies washrooms.
Travel Advisor: Karen Scott
Not worth the money
Reviewed on: 04 Nov 2017
For a refurbished ship it had a lot of problems. Toilets that didn't flush at times and others that over flowed. The Pursers desk couldn't find the vouchers that had been promised until near the end of the first week. A waiter that mixed up orders or forgot them altogether.
Review cruise ship
Reviewed on: 06 Nov 2017
Travel Advisor: Diane Silletta
By: J & J
Reviewed on: 27 Nov 2017
We had a very interesting cruise. Food was great, Itinerary was excellent. We enjoy our cabin very much, lovely balcony, bed was great, BUT the shower was extremely small.
Travel Advisor: Marian Blessing
Reviewed on: 07 Dec 2017
The staff was excellent, the dining experience not so much. One of the best food items, and the line of people proved it, was the Salty Dog hot dogs. The buffet was adequate but was tepid at best.
Travel Advisor: Lucy Mennie
I love the Princess Cruise Line
By: Denise M
Reviewed on: 18 Dec 2017
The ship was beautiful, clean and the food was great!
Reviewed on: 01 Jan 2018
We are normally Royal Caribbean cruisers (about 7 times with them) and this was a mistake. The only really nice thing was the staff as they were excellent. Did not like the ship at all as it seemed cramped and tight. One of the worst things was that there was almost no where to sit and relax anywhere on the ship outside of your room. The MiniSuite was ok but nothing over the top. The bathroom appeared to be a bit "tired" in spite of a recent redo of the entire ship. We hated the layout of the ship as did all of our group as one had to go up and down and back and across to get to certain places on the ship - terrible design. Food was ok and we tried the 2 upscale restaurants and they were ok but no comparison to those on Royal Caribbean. Did not bother with entertainment as the descriptions seemed nothing that great. Cannot address any tours since we have been to the Caribbean several times did not have any desired to book tours.
cruise ship review
Reviewed on: 11 Jan 2018
While I found Celebrity Cruise lines and Holland America to be a little more luxurious, the activities aboard the Caribbean Princess far outweighed the ones afforded on the other two cruise lines.
Travel Advisor: Cindy Evans
Reviewed on: 10 Feb 2018
Friendly service is the standard set by Princess Cruises, and they consistently meet this high goal. If the cruise staff are ever having a bad day, it is extremely rare that this is apparent.
Reviewed on: 16 Feb 2018
Time was good but it always irks me when someone preachers that safety is number one but we all know that profit is number one. This cruise is geared to the 65 plus crowd but when a safety notice was broadcast they have the Captain who spoke poor English do it most have poor hearing and you have a fella that is hard to understand if safety was really number one it would be good to have someone from the U.S. broadcast the info.
Travel Advisor: Sandra Ortler