Pallenberg Bros. Travel Service - Italy

Luxury Travel Services in Italy

Pallenberg Bros. Travel Service - Italy

We are proud to be one of the oldest tour operators in Rome, specialized in personalized and private travel solutions in Italy.Our custom tailored tours ensure that all clients receive a unique experience in Italy and see only the best of what our beautiful contry has to offer for unforgettable life-time experiences.Virtuoso and your Travel Advisor curate the best travel experiences from around the world.We choose exclusive experiences just for you.

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Reviews and Recommendations for Pallenberg Bros. Travel Service - Italy


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Extremely professional- Highly Reommend

By: Mike D

Reviewed on: 03 Sep 2013

Pallenberg Bros was scheduled to pick us up at 10am from our hotel and drive us to a future destination. They arrived at 9:59am! The driver was excellent and served as a great tour guide as well for our drive. We then visited Pompeii and the personal tour guide was amazing. Overall, Pallenberg Bros was worth the money and they met all of our expectations.
Travel Advisor:  Beth Jenkins Washington
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very good


Reviewed on: 25 Sep 2013

a bit rushed for our taste. Had all day for our tour, guide seemed to be in a hurry? Very expensive
Travel Advisor:  Lu Ann Cortese

Very good service

By: Dolly

Reviewed on: 18 Oct 2013

Even though our ship was two hours late in docking, our driver was there at the dock waiting patiently. Very pleasant and we have a good conversation on the drive to our hotel. Our tour in Rome was ideal with a very knowledgeable guide. Our drive to the airport was very pleasant.
Travel Advisor:  Eleanor Hardy
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By: Not provided

Reviewed on: 14 Oct 2013

Drivers were friendly and knowledgable . Vehicles were always luxurious.
Travel Advisor:  Beth Jenkins Washington
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Expert guide

By: OUfan

Reviewed on: 07 Nov 2013

Ugo was our guide on this trip. He was excellent and we were extremely well satisfied with his guidance. He was very well informed of every facility we visited and was well versed in the history and culture of the area. He gave excellent direction, met our needs and went out of his way to insure that we had a very nice experience. I would recommend his without hesitation. He spoke good English and was careful to make sure we could hear all he had to say.
Travel Advisor:  Deanna Byrd
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Outstanding Service

By: Dennis and EIleen

Reviewed on: 29 Oct 2014

A very professional organization and provided us amazing personal service. Fernando as a guide to Capri and Pompei was exceptional. Katerina in Florence was also exceptional. Aldo the driver in Naples was very professional and outstanding.

First rate tours of Italy

By: MS

Reviewed on: 22 Oct 2014

My husband and I recently went to Italy, and Pallenberg Brothers provided excellent guides in Venice, Florence, Tuscany and Rome.. They were magnificent! They had fabulous knowledge of their respective areas, and were a pleasure to meet and learn from.
Travel Advisor:  Kip Abbott

Perfect, gracious service

By: Amal

Reviewed on: 09 Aug 2015

We had drivers in Florence and Rome, all of whom were professional and caring. They also provided a guided tour with Barbara and Luigi which was one of the most memorable days ever! Really excellent company!
Travel Advisor:  George Nagy

Guide and driver services

By: R2

Reviewed on: 25 May 2016

Excellent travel service provided.
Travel Advisor:  Nancy Cutter



Reviewed on: 16 Aug 2017

The preformed well.
Travel Advisor:  Cindy Moore

Family run operator


Reviewed on: 08 Oct 2017

I have worked with Pallenberg on 9 trips to Italy. Service and attention to detail is a hallmark of this business. Very flexible and cooperative. Highly professional guides and drivers. The best choice for Italian travel.
Travel Advisor:  Nancy Cutter

Thomas Italy Trip

By: Deb

Reviewed on: 12 Oct 2017

Overall--very good!
Travel Advisor:  Ralph Iantosca
Not Recommended

Very Disappointing Venetian Lagoon Tour

By: James

Reviewed on: 12 Oct 2017

We booked a four hour tour of the lagoon and three islands by private boat with a English speaking guide. The guide and boat were on time. The boat was very nice and well appointed . The guide spoke English very well and was very informative. Our first stop was a glass factory on Murano where we were well received, provided a private glass blowing demonstration and visit to the extensive showrooms. We next went to Burano which included a short walk into the town center, a viewing of a seamstress working a lace design and a stop for coffee. We then returned to our hotel without visiting Torcello. We were very uncomfortable during both the glass and the lace store visits. It seemed that the clerks expected us to purchase some glass and lace and were somewhat put off when we did not. We did not tour any other sites on Murano nor visit any other sites on Burano. For the high cost the tour we felt we did not receive our moneys worth nor get to visit the islands we paid for.
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By: Fishman

Reviewed on: 30 Nov 2017

They furnished a car and driver and guide to Pompeii. Flawless in execution and professionalism. Would use them again.
Travel Advisor:  Tara Hyland
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Hoban Family Trip to Italy

By: Tony

Reviewed on: 10 Jan 2018

Tour guides were definitely a highlight of the trip. especially good was the driver and guide in Rome, and the driver and guide in Florence. The woman in Venice was good not great. Drivers and cars / boats at airports, train stations, terminals etc. were always on time, clean - made it incredibly easy. Happy to discuss this and other aspects of the trip in more detail over the phone if you wish
Travel Advisor:  Timothy Krenzien

2018 Italy trip

By: Lea linville

Reviewed on: 07 May 2018

Amazing. Everything worked beyond my expectations. There was one unfortunate goof on the last day with our connection at the hotel to go to the airport. Not Bad for 16 days of bein treated like royalty. Wonderful drivers and guides. Enjoyed all of them
Travel Advisor:  Michael Beale

Amalfi Drivers

By: JenL

Reviewed on: 23 Jun 2018

The drivers were excellent and it is money well spent. You are able to get a real understanding of the region from their expertise.
Travel Advisor:  Lauren Raps



Reviewed on: 22 Jun 2018

They did a wonderful job with our transfers as well as provide an excellent tour guide.
Travel Advisor:  Sharon Betts


By: Jennifer

Reviewed on: 22 Jun 2018

This travel service was wonderful. The guides were very friendly and knowledgeable. We had great experiences on all of our tours and would use them again and again.
Travel Advisor:  Caroline Chandra

Italy Trip

By: Steve

Reviewed on: 21 Jun 2018

Our drivers (Giovanni, Michael, and Fausto) and guides (Ferdinando and Guerrina) were wonderful.
Travel Advisor:  Ralph Iantosca


By: plp

Reviewed on: 27 Jun 2018

Our tour guides were very knowledgeable and friendly.
Travel Advisor:  Sharon Betts


By: Todd

Reviewed on: 15 Jul 2018

Simone D'Ambrosio, Johnny ? and Fernando our drivers and guides were as good as it gets.
Travel Advisor:  Laura Wallace


By: Ft Lauderdale Lady

Reviewed on: 12 Dec 2018

The driver and tour guide really made Rome very special. Having a private tour of the Vatican is a definite way to go. Having the private car gave us accesability to pedestrian areas that would not have been available. They were wonderful.
Travel Advisor:  Jeannie Sauleau

Italy 2018

By: Italy 2018

Reviewed on: 30 Jul 2018

Our guide & drivers in Rome and Florence excellent. Guide in Siena was good & lacking. On time, directed us to the suite for the Palio. There was a little problem with the seating. One gentleman claimed to have seat #12 but had no ticket? He wanted to move into our area and I refused. I ask Federica to sort this out. I asked her have him produce his ticket and she said that it was O.K. She knew him. Our group of 16 had tickets and seats 3-10 sitting & standing. A Russian group had seats 11, 12, 13 with tickets. Look into this, please. My only other complaint was the restaurant La Sibilla. As soon as we were seated they served hors de oeuvres, for which we did not ask. Our group of 16, cost per person, for “just” the hors de oeuvres (meat balls, grapes, pasta, fried flowers) was 24 euros. Add in service 4 euros, a main course 15 euros, wine 10 euros/glass, dessert 12 euros = 75 = $90 USD for a very common meal. Take La Sibilla off all future agenda. They are a “rip off”
Travel Advisor:  Linda Buck

Don & Nancy Italy

By: Allan

Reviewed on: 10 Jul 2018

Excellent guides in Rome and Florence
Travel Advisor:  Linda Buck

Italy Trip

By: Alan G

Reviewed on: 07 Sep 2018

Their guides were excellent. The tours were great.
Travel Advisor:  Caroline Chandra

Great drivers and great logistics

By: Bill from Sarasota

Reviewed on: 27 Sep 2018

Pallenberg provided excellent drivers and planned many excellent tours.
Travel Advisor:  Karan Cowden-Cave

One in a Million Tour Guide

By: P & C Frederick

Reviewed on: 12 Oct 2018

Pallenberg Bros. provided our private tour guide, Caterina, for three consecutive days of private tours through Florence, Italy. To say Caterina SIGNIFICANTLY contributed to both our enjoyment and understanding of Florence and its art is an understatement! We enjoyed every minute with her! Our private tour allowed us to ask questions when we wanted, have the learning experience tailored to our interests and linger a bit longer in areas of particular interest. While more expensive than group tours, we'll probably use private tours for other big trips in the future. They are worth the cost and this company certainly provided a "gem" of a tour guide in Caterina.
Travel Advisor:  Pat Wilcock

Simona was incredible!

By: Meredith

Reviewed on: 17 Oct 2018

They were always on time and we never had issues keeping up with the tour guide, Simona, or finding the driver. Simona is incredibly knowledgable and a pro-- we couldn't have asked for a better guide!


By: Trailrider

Reviewed on: 22 Oct 2018

Our driver, Simon, was fantastic. He spoke wonderful English and you could tell that he takes great pride in his vehicle and his work. His smooth driving through the crowded streets of Rome was amazing. Our tour guide for the Vatican and the city of Rome was Barbara. He English was also very good and she was friendly, warm and a wealth of information. We were very impressed with her!
Travel Advisor:  Sara Krutsinger

Pallenberg Bros. Travel Service - Italy

By: Jim

Reviewed on: 08 Nov 2018

We have used our driver, Simone, on two separate trips for driving tours of Rome, and he provided outstanding service on both trips.
Travel Advisor:  Janet McLaughlin

Not Sure of whom this refers to


Reviewed on: 20 Nov 2018

If this covers the Guide we used in Venice, I can say he was very good and very knowledgeable. He spoke english well and slowly, so that we as older and hard of hearing could understand and learn about the area we were visiting. He directed us well and left us feeling confidant about sightseeing on our own for the next three days. Can I refer back to Ca"Segredo as I exceeded word count. The wifi was so bad that in the end I purchased commercial download time. The other problem was No evidence of a concierge and when we asked about the chefs visit to the fish market (as Jo had Suggested) it was not available in the following three days. Never at any stage, as tourists, were we offered advice on the area or even offered a map. We regret having to make this negative review.

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