Journey Mexico

We went back and forth several times with Journey Mexico planning our itinerary and were very pleased with their responsiveness and obvious knowledge of the Yucatan Peninsula. They put together a wonderful tour with highly professional and knowledgeable driver/guides, and the hotel recommendations were excellent. They also followed up while we were traveling to make sure everything was satisfactory. Would definitely use them again.

Trip was well planned and accommodation were excellent

Upon our arrival in Mexico, Journey Mexico made it an easy trip. They had one of their employees with a sign outside the airport that greeted us, grabbed our luggage, gave us a folder of info of our contacts for our trip, and took us to our private transfer (we only had to wait a few minutes for the transportation to arrive). We left the airport with Journey Mexico within 10 minutes from us walking out of the airport. We arrived to the resort 25-30 minutes later - very easy! We had a little hiccup with the resort about what package we would supposed to receive. There was a miscommunication between the resort reservations and Journey Mexico. The resort and Journey Mexico hashed it out. During that process, we were being updated from Journey Mexico and our resort. Journey Mexico even sent a bottle of champagne to our room for the confusion which was a nice touch. Their rep even take you through the entire check in process at the airport for departure. Great customer service all week!

When I decided I wanted to visit Mexico for the first time, I spent hours online trying to plan a trip. Luckily, I came across an article recommending using travel advisors. Because I took that advice, I now have countless bad photographs and good memories of a trip to Mexico. Stacy was able to arrange a trip for me after a couple of phone calls and a few emails that was better than anything I could have done myself. I experienced the celebration of the Day of the Dead in Merida, explored Mayan ruins (culminating with the awesome ancient city of Chichen Itza), and spent a few relaxing days on a sugar-sanded beach in Tulum. My guide was terrific and the hotels were clean and comfortable without being impersonal and generic. The whole trip was great. After over a decade of staying close to home, I think I'm going to be hitting the road more often; and I'm sure I'll be using Stacy's services again.

Journey Mexico provided us with great guides and drivers. They were always on time and very pleasant.

they were on top of the logistic details. Very easy.

All was good,timely,courteous etc

Journey Zmexico provided us with the best experience we could have wished for in the Copper Canyon. The logistics of the trip, including timing, transportation, lodging, food and guide services was outstanding. The only low point was the dining experience at the Best Western in Creel- the hotel was fine but the dinners were not to our liking and did not match the amazing food we had at all the other hotels. The high point was our guide Gustavo who was the most well informed and superb guide! We are so fortunate to have him as our tour guide-heads it a fabulous trip- forever grateful to him!

Nice people. House was in good location. A few items not in good shape, but overall comfortable. Staff responded to our questions and needs.

This was our second trip with Journey Mexico, and we were privileged to travel with the most wonderful guides! All of our drivers and guides have been professional, accommodating, knowledgeable, protective, and extremely well educated. I have heard and read so many negative stories about travel in Mexico, so the most important message I can convey to anyone considering travel with Journey Mexico is that I have never had to overthink my personal safety, and I have never felt as though I was in a place or situation that could be dangerous. Another great bonus about travel with their guides is that they know all the great places to eat (you will not get sick) and they are true gentlemen and will help you shop. Also, your Journey Mexico concierge (who is different from your guide), is a phone call away. Our concierge called us on our second night just to check in and see if we needed anything, which we didn't because our every need was already taken care of- they are first class!

Journey Mexico made our family of 4 Spring Break Trip to Interior Mexico a breeze. The drivers were all very professional and we felt completely safe with the adventure travel operators. It was the perfect mix of adventure family fun and luxury travel.

Our hotel was perfect and in a lovely location. Our guide Louis was well informed and friendly. Cesar our driver was prompt and showed up exactly where we needed him every time. I was very impressed with the skillful coordination of our trip.

Journey Mexico was very easy to work with and completely enhanced our trip to Mexico City. We had the same driver for both tours who was wonderful and our guide at the pyramids, Isaias, was extremely knowledgeable and really made the experience there. I cant imagine having done the pyramids without his insight and guidance. I would highly recommend Journey Mexico to any friends and family.

Great tour operator!. Everything worked like clock work. Everyone from airport greeters, to drivers, to guides were gracious, friendly and knowledgeable. We especially enjoyed our Oaxacan guide, Gabriel. Warm, friendly, engaging and knowledgeable, he made our two day tour of Oaxaca an extremely pleasant and rewarding experience. We have every intention of returning to Mexico City and visiting Puebla. We will definitely seek out Journey Mexico for that trip!

I would highly recommend Journey Mexico - superior accommodations selected. Knowledgeable travel guide, Ari, who had a love for Mexico and it showed. My driver Sergio was excellent - I felt very safe with his driving. I liked that Ari and Sergio also made suggestions and were open to changes in the planned itinerary - that is the sign of a true professional.

Journey Mexico exceeded all of our expectations! All of our connections were prompt, destinations were amazing, arrangements were efficient. Tour guides were exceptionally knowledgeable and friendly.

Journey Mexico was a great choice for our trip to Oaxaca. They made everything very seamless, and the guides were exceptional. My one issue was that our Journey Mexico appointed trip counselor called every night to reconfirm our next day's tour, and it was a bit disruptive. Otherwise, the cars, timeliness, quality of the guides and tours were all excellent. Highly recommend.

Journey was great. Drivers and liaisons were excellent. Helpful and courteous. Our bi lingual guides were amazing. Learned more than I thought I would and had a great time

While on our vacation, we went on 2 different arranged private tours. The tour guides were very professional and we enjoyed learning about the culture and history of the area. The restaurant suggestions were top notch.

While great, the Ponant cruise was too short to experience the Yucatan in depth. Jesse added some extra days with Journey Mexico so we could see more. They provided a great guide, who gave us excellent dining recommendations. The hotels they booked were unbelievably good. They expanded on our wish list of things to do with sites and activities that greatly enhanced our trip experience. Merida is a must visit, a real fun happening place. Balthazar at Casa Lecanda makes the best Margaritas!

The care to attention by Journey Mexico's staff is outstanding. The daily check-in by our staff guide was a step of care beyond what I expected. I would definitely recommend Journey Mexico.

Our guide was outstanding - we explained what was important to us and he went above and beyond to make it all happen. He was bright, friendly and so easy to be with for our 4 day visit.

Best in class group supporting Howard Green and Moonrings.

Loved our guide! Extremely knowledgeable and delightful.

We had an amazing guide with Journey Mexico on our visit to Oaxaca. Florencio was super smart, knew all the insider places to visit, and was very patient with all of our questions. He made the trip memorable. The accommodations were very centrally located, within walking distance to all the best attractions, restaurants and neighborhoods.

Journey Mexico's guide, Florencio, was timely, patient and knowledgeable about the entire area and was never at a loss to answer any of our many questions as we journeyed to the various venues and restaurants. (He knew a LOT about a LOT!) Additionally, he was super fun to be with!

Highly recommend Journey Mexico. We loved every minute at the beautiful Casa Majani in Punta de Mita. The service was absolutely impeccable! We were celebrating a milestone birthday and had 5 other couples join us. I am not a great planner and was feeling a bit stressed about menu planning, etc. The staff were absolutely amazing, they took the planning right out of my hands and added many special touches along the way that I would not have even though to ask for. I think they even made the sunsets perfect for us! 5 stars. Highly recommend.

We really enjoyed our tours while we were in Mexico! Our guide, Everardo Tellez, took us to Puebla, Cholula, and Teotihuacan. He was incredibly knowledgable, able to answer all of our questions (we have a lot) and just fun to be with! Our driver Guillermo was also fantastic.

The drivers and tour guide (Alfredo) were great! they were on time, patient with questions and requests and really rounded out our knowledge of the sites we visited with their own personal knowledge and observations. We would recommend them to friends!

They were accommodating with changes and kept us informed. Super helpful and we felt really comfortable knowing we had help if we needed it.

Raquel was great to work with. Always available by email or text. All the details of our trip were perfect.

All of the staff at Journey Mexico were excellent. Carlos did a great job of following up throughout the trip to make sure we were being taken care of. The tours were great as well. We enjoyed our tour guides knowledge and friendly attitudes. Made it a once in a lifetime trip. Thank you.

two days in Mexico City were outstanding : hotel, guide, driver, itinerary

We are very grateful to Journey Mexico for all their help. The provided assistance every step of the way on our trip. The guides they found were very interesting and knowledgeable. When my husband became ill during the trip, they were extremely responsive and helpful.

Jesus at journey Mexico was communicative and helpful throughout the trip. Great service provider.

From start to finish our experience with Journey Costa Rica was phenomenal. Every single representative of the company was extremely knowledgable and professional. The drivers were great and definitely knew how to navigate the winding and steep terrain. The vehicles were new and clean with A/C and fully stocked with snacks and drinks. The guides were so passionate about sharing their knowledge and love for their country. We really appreciated how flexible they were with accommodating different asks to stop, whether it was for restrooms, snacks, shop or a picture. We felt so safe and comfortable. Thank you for being so welcoming and helping us explore all of Costa Rica's beauty.

Journey Mexico was fantastic.

First time with them but it was a seamless and professional experience. Very well done.

Thank you Journey Mexico for all. Wonderful experience from start to finish. Loved the welcoming at the airport and coming back. Great driver and guide!