Southern Crossings New Zealand

Loved our amazing adventures in New Zealand provided by Southern Crossings. The accommodations, activities and transfers were all first class and handled seamlessly. We have traveled all over the world and this was without a doubt our best trip ever, we highly recommend Southern Crossings!

We were only there for 5 days on our way to New Zealand but Southern Crossings made our time in Australia unforgettable. From top notch accommodations and activities to smooth transfers, Southern Crossings made our trip carefree and we know we want to return to this beautiful country.

Southern Crossings did the work behind the scenes. They set up things after discussing the itinerary with my primary travel agent. Everything ran very smoothly including transfers, tours, private guides, flights, hotel chek-ins, etc. Highly recommended as things went very smooth. They even called me to welcome me to the area.

We did the glow worm cave and hobbiton! We loved each destination and glad that we had our reservations/confirmations done ahead of time since lines could be lengthy at times. Everything was smooth sailing. Would definitely use Southern Crossings again!

Southern Crossings has been our ground operator on three tours (two in NZ and one in Australia) and they do a first rate job. We hadn't experienced a really great ground operator previously, sort of doing things on our own, and it really makes a big difference. It's nice to have someone in country, in the same time zone, to call if you need something. We were low maintenance on this trip, but on a prior trip used their expertise quite a bit, and really appreciated their help.

We had excellent experiences in New Zealand. Though we never had to utilize the local numbers provided, we felt Southern Crossings presence all along the way. Drivers and tours were professional, courteous and very reliable. Our trip was certainly enhanced by the details being taken care of!

We really enjoyed the portion of our trip that came under this providers purview. Southern Crossing had us booked into Longitude 131 where we had a most enjoyable experience at Uluru! The accommodations were magnificent, and the food was superb! Our tours were professionally executed with courteous, knowledgeable and fun guides. Our experience with Southern Crossings was exemplary.

Southern Crossings planned the trip of a lifetime for my wife and me. Every detail was taken care of and all went according to plan per our itinerary. I highly recommend this travel agency.

New Zealand is now one of my favorite places in the WORLD! Queenstown especially, can't wait to get back. We loved and did everything on our literary and then some: bungee, helicopter ride, Rain Forest hike, wine tasting, great food, boat ride amazing accommodations! FANTASTIC!! In Q-town even did more than expected... visited an active sheep farm during spring shearing and witnessed sheep shearing, had lunch at a private golf tour, then got on golf cart and toured the golf course to see sculpture, visited artist barn on site. JT (John Thomssen) was amazing, he made us feel like we were visiting family and he made us feel so comfortable and relaxed, we felt we had know him for a life time, he was not just a tour guide.. he was a local and knew everyone. AWESOME

Exceptional! Very organized. Very informative

they set us up to stay at the Greenhill Lodge - what a fabulous place - way better than I had imagined...also our drivers were very nice and punctual - made for a great second half of our vacation

Great. Every detail covered!

Southern Crossings did a nice job planning the details of our trip. Everything happened "magically" that was on our itinerary. Literally all we had to do is show up.

Southern Crossings New Zealand was an absolute pleasure to deal with during our trip to NZ. The tour guides and operators were always on time and entertaining. Each of them provided us with a great deal of knowledge about the country and activity, be it wine tasting, cruising over Milford Sound, or simply riding to the airport. Their attention to detail is second to none.

Great. One hotel thought that we had not paid in advance. I called Southern Crossing & they took care of it!

Terrific. All there people were very friendly and knowledgeable. And, when I wanted to make a change to my itinerary during the trip, the changes went through seamlessly.

Very well organized and coordinated. Our only issue was that we missed a plane connection to Queenstown due to Air New Zealand’s catererer/mis-communication, causing us to have to be accomodated (by Air NZ) overnight in Christchurch. We were hoping to receive a credit for our unused hotel room in Queenstown, but only received mileage credit from Air New Zealand.

Great service and friendly staff.

I was so pleased by the accuracy and presentation of my tour itinerary. Southern Crossings had every pre arrangement for tours and excursions set up ahead of time. There were no glitches. Gail, their driver was on time, funny, and knowledgeable. I would definitely use Southern Crossings again,

SC did everything wonderfully. People were most kind and knowledgeable. the recommended hotels, restuarants and tours were great. Of course working in one of the most spectacular countries in the world helps also.

Southern Crossings provided excellent service while we were in New Zealand. We had one day that the weather prevented us from our planned activities. We were able to contact Southern Crossings and was able to schedule a different activity for the day. All of the providers they used were extremely knowledgeable about the area and professional

Paddy was great! Airport reception poor as no warning about severity of having a piece of fruit In carryon; received a $400 fine as a welcome to NZ!

Very reliable. The entire trip was smooth, and we had all the information we needed to have a stress-free adventure in New Zealand. Would definitely use them again.

They were great. They provided all of the necessary information in a timely fashion, so we never were wondering where things stood. ALL of their people on the ground were excellent. They were very friendly, timely and thorough. When we got to one hand off location ahead of schedule, they stayed with us to make sure everything went smoothly. The only comment where there is room for improvement is that as I came to understand there were more options than we were aware of. The final selections were great but it would have been nice to know what the options were.

Southern Crossings did a great job planning itineraries in all ports with experienced tour guides/drivers. All of our guides were knowledgeable and pleasant to be with. They were flexible with changes in our itinerary and we had a great time. The vehicles were comfortable too.

Delightful guides in all ports.

My husband and I had a trip of a lifetime for three weeks in New Zealand.! Southern Crossings did an outstanding job putting together an itinerary along with booking the activities , hotels, arranging car rentals, airfare, and supplying detailed suggestions of free time activities. We spent three weeks driving through the North and South islands during the busiest summer season with everything perfectly arranged for hotels and activities. It would have taken any individual countless hours/days to make these arrangements. Everywhere we traveled all of the accommodations were completely booked and we were so happy that we did not have to worry about lining up the hotel/condo rooms and activities. The accommodations and the cities/towns chosen to visit on the itinerary were all amazing, and we would have loved to have had more time in each location if we had extra time allotted. I highly recommend Southern Crossings for any traveler that would like to drive through New Zealand.!

Terrific altho we cannot understand why we were whisked out of Wellington immediately the ferry from South Island docked. Wellington is one of the great capitals of the world.

Tom did a super great job organizing our trip. We liked all the hotels and excursions he had planned on our itinerary. I would definitely use them again or refer friends to them.

Southern Crossings did a great job picking lodges and places to stay. There were a few things that seemed like they were not as cost conscious nor transparent about what the bigger ticket items were as they could have been (e.g. having a car in places we did not need one or being clear which were the expensive activities pushing the budget were). Still, we had a great trip and the route, order and pacing was very well planned.

All good excursions-on time, good guides, good experience!

From their knowledgeable lay of the land and laid back approach to their excellent recommendations they delivered a trip of a lifetime . Sebastian Partnered with Eileen and took time constraint and our budget and delivered everything we wanted and more . From the itinerary which was delivered in a beautiful book to calling us to welcome us in our first hotel to anticipating how weather was impacting our tour . He nade sure everything was seamless providing an experience beyond our wildest dreams If you. Are traveling to New Zealand working with Sebastian from Southern Crossings is a must of course in partnership with Eileen the US cohort !

Working with Karen (Brownell Travel) and Southern Crossing on our Australia / NewZealand adventure was an absolute pleasure. The hotels/resorts we stayed at were world class in service and attention to detail. Excursions were well planned and executed and we were very pleased with the overall trip. Thank you for an exceptional adventure!!!

I went to AUS and had a few questions and concerns when in AUS and they were great! So attentive and customer service was amazing!

The entire ground staff was great... drivers... excursion operators and lodges... everything ran according to schedule with no problems

The entire ground staff was great... drivers... excursion operators and lodges... everything ran according to schedule with no problems

Southern Crossings New Zealand helped us have a wonderful and memorable 40th wedding anniversary trip. We visited 4 cities in Australia and in each location we stayed in lovely hotels and enjoyed wonderful tours which Southern Crossings help us choose. All of the tour guides were fun to spend time with and the tours and activities were varied and memorable. We wouldn’t have changed a thing!

Jodi at Southern Crossings was great. She followed us while we were traveling and responded quickly to our needs. The trip was very well planned and the transfers went smoothly with the tour drivers not passing us off until we were secure in the next leg of the journey. All arrival times were spot on for various reasons. I would definitely use Jodi again!

Absolutely gorgeous trip and top notch recommendations from Southern Crossings in terms of where to stay (Hulbert House), where to eat, and what to do- not that there is any issue with finding exciting things to do in New Zealand! We did it all and loved every minute of it!

In seven days, following a long cruise, we followed the adventure itinerary built by Southern Crossings on New Zealand's S. Island. The smiles generated from being at the locations they booked and the activities they recommended are still broad upon our faces, and in the retelling. Restful lodgings in scenic areas, outdoor activities from jet boat rides to glacier heli-hiking, and the fun of left hand driving on roads laid out by a snake were just some of the pleasures of being in New Zealand. Kudos to Sebastien Delteil and his team for crafting a memorable adventure for us.

Great ! Very experienced

We saw they coordinated well with Lauren David to make sure everything was covered while we were in Australia and. New Zealand. The used top notch companies for all of our transfers and each of our drivers were waiting for us to arrive. The one time we were brought to the wrong hotel our driver went out of her way to make sure we got settled at the correct hotel. Also, all tickets for our tours/activities worked out perfectly.

Both before and during our trip, we felt very well taken care of by Southern Crossings. They are very knowledgeable and have a great network of local partners to work with. All the trips and excursions which were planned by Southern Crossings were excellent and went super smooth: there were no delays, no misunderstandings, no deviations from the program. All is extremely well prepared and service is very personable. We would definitely recommend Southern Crossings for every New Zealand traveller!

We had a WONDERFUL time in NZ with Southern Crossings. The trip was beautifully comprehensive and the company was easy to contact for the one thing that needed tweaking in real time (due to a last minute cancellation from weather). We loved almost all of our private tours and guides, and would happily recommend Southern Crossings to our friends

Everything went as planned and worked out great. Needed to call once during trip to help figure something out which they helped with. Great experience!

Southern Crossings planned a 3 week trip to New Zealand, highlighting the South Island after listening to our travel preferences. Their attention to detail was amazing. They were always available for questions or to help arrange additional excursions not originally on our itinerary. We’ve decided we’d definitely like to visit New Zealand again, and would book with Southern Crossings.

Everything think went like clockwork, our hiking guide was very knowledgeable and our driver-guide knew his stuff and nice Mercedes van.

Southern Crossings did an amazing job of communicating and ensuring all tour schedules were on time. Upon arrival, they ensured we had all the information we needed and what to expect over the next 10 days. They provided outstanding tour guides and tracked our progress along the way. We always felt as if someone was keeping a careful eye on our comfort. First class results from a first class organization.

My experience was delightful.....Waiheke was absolutely amazing. Jo, my tour guide, lives on the island so she was really able to give me a comprehensive tour of the island. My hotel was lovely and had a glorious view.

Everything went exactly as promised

good but not perfect. some disconnects along the way. easier once I was there to connect with them tho.

Southern Crossings helped put together a great itinerary for our elopement and honeymoon to New Zealand. Half way through out trip we reached out to Southern Crossing to make a change in our itinerary and they responded immediately and provided great customer service.

Southern Crossings had access to some amazing accommodations in New Zealand. We felt that every place we stayed or ate was unique. The service was impeccable and personable, they made us feel like very special family.