When I checked in online, the gratuity was 12.95/person/day. no problem, I expect that and I've paid it before. However, when we boarded the ship, the gratuity had increased to $13.50/day. I don't object to them raising the rate, and I don't object to the extra 55 cents. My objection is that they said one thing and then changed it without notification. That's just petty. I visited the Guest Services desk and had the gratuity removed from my bill. Then I gave cash to my cabin attendant and dining table staff in the equivalent amount I would have paid at 12.95/day. This is the third year I've cruised with RCCL and the menu in the dining room, while delicious, hasn't changed. Also, the singing waiters on the last evening are just downright annoying. Other than that, the cruise was great. The RCCL staff is unfailingly friendly and polite. We really enjoyed the cruise!