Reviews and Recommendations for I.D.I Travel - Italian Dream Inc.
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Reviewed on: 20 Oct 2013
Our adviser arranged all of our transfers, tours and guides through IDI Travel. Every detail worked as planned and the quality of the guides and drivers was top notch. Late afternoon of every day before a tour or transfer, IDI telephoned the hotel to advise about the time for meeting the next day and to inquire about our satisfaction with the trip, They delivered for us.
Travel Advisor: Erin Logsdon
Reviewed on: 23 Jun 2014
Although I gave very specific written instructions 7 months before the trip about the art I wanted to see, my requests were ignored often by IDI Travel and only the day before each visit did they contact me to say that I wouldn't be seeing the sites I had requested. In addition, the guides were sometimes great, and other times too rigid, rude and uninformed.
amalfi coast drive
By: mike and emily
Reviewed on: 26 Sep 2014
very nice knowledgable driver for a tour of the beautiful amalfi coast. he was polite and interesting and took us to a few local places that we would not have found on our own.
Travel Advisor: Peg Aikman
Amazing Italian/Sicialian trip
Reviewed on: 11 Jan 2015
Everyone was very helpful and professional
very good service
Reviewed on: 19 Jun 2015
excellent guides will use again next time in italy
Reliable and professional
By: Family of 6
Reviewed on: 27 Jul 2015
We were pleased and impressed with every single tour guide and driver. We will use IDI again.
They Do Italy Right
Reviewed on: 31 Jul 2015
I wish there were 2 thumbs I could click above as far as recommendation. IDI provided the perfect itinerary for our family. Every detail was perfectly coordinated and we had guides that I would recommend to anyone, We encountered one slight issue with one of our hotels during our trip and IDI was all over it and the problem was rectified immediately to our full satisfaction. I was thoroughly impressed!!! We had a "lot of moving parts" to our journey and I.D.I never lost a beat, they were on top of everything!!
By: Russ P.
Reviewed on: 28 Jul 2015
Superb planning from overseas and outstanding support during the trip, including in response to several unexpected developments. This was a first-rate experience.
Reviewed on: 05 Oct 2015
IDI helped our travel agent Marlene Singer plan a fantastic trip to northern Italy in August. All went without a hitch- car rental, train tickets, hotel reservations and opera tickets.
Travel Advisor: Marlene Singer
did not use.
Reviewed on: 29 Oct 2015
Cancel my trip.
Travel Advisor: Lisa Baserga
Best trip ever!
Reviewed on: 29 Jun 2016
The company was absolutely fabulous - everything was so well organized, every driver was on time, easy to find, spoke English, was kind, professional, and so helpful. We had the same tour guide for all our day trips, and she was just incredible! So smart, resourceful, explained things so well, so passionate about Roman history, she had answers to every question we asked! I cannot say enough good things about her, she brought everything about ancient Rome to life for us! I will never be able to return to Italy without her as our tour guide. We got great recommendations from all the staff regarding restaurants, coffee, and gelato. Everything went so smoothly without one misstep, cannot say enough good things.
Travel Advisor: Susan Moynihan
Reviewed on: 05 Jul 2016
A few changes or additions were made to our trip once we arrived in Italy and they were always very responsive and willing to help. They helped gladly and did everything to make requests happen.
All of the best
Reviewed on: 06 Jul 2016
We had two last minute additions to our travel party and I.D.I. was able to add them to all of our excursions and help find hotel rooms at the last minute for us. We loved our driver who met us in Palermo and stayed with us the whole two weeks. He was patient, courteous, helpful and playful with our children. Everyone loved him. At all of the excursions, our tour guides were very informative and again kid friendly. Everyone treated us amazingly and made all of our day trips were memorable for our family. Thank you for making a family vacation to another country so seamlessly easy and extraordinary.
Travel Advisor: Kathy Moran
On time and had very good people work with us in Italy
Reviewed on: 07 Nov 2016
IDI did a good and professional job . We did find that pricing was sometimes out of line. We were quoted around 1200 euros for a private boat to Capri but booked a semi-private boat for 350. They were hesitant to break down their pricing per service offered until we refused to commit without the individual costs. All in all, they did a good job.
Reviewed on: 06 Jul 2017
Our private tour of the Vatican and Basilica was exceptional. Due to their connections, we never waited in line and had detailed explanations of the artwork, altars and church history. Although pricey, it made for a memorable experience.
Travel Advisor: Maureen Roemmick
By: Tom Ivy
Reviewed on: 29 Jun 2017
Italian Dream was an outstanding tour operator. All tours were entertaining and educational. All drivers were early and their vehicles were very clean and comfortable. All guides were knowledgeable and spoke very good English. I highly recommend IDI to anyone traveling to Italy.
Trip to Italy
Reviewed on: 06 Jul 2017
We were very happy with the agency. All of the tours and guides were very interesting (we especially liked Barbara in Florence) and our needs were most definitely satisfied. We enjoyed the mask-making workshop in Venice, and the cooking class in Sienna, although I thought it was a bit long. Everyone was very polite and considering of our needs. No complaints.
Would Use Them Again
Reviewed on: 10 Jul 2017
They were great. We had a snafu with the rooms in Rome (we needed 1 room with twin beds and 1 with a double bed). We were given 2 rooms with double beds. The Rome hotel was booked up and could not switch us. I contacted IDI and they contacted the rest of our hotels to make sure the rooms would be what we needed. That night, after dinner, there was a hand written note in my room with an apology for the misunderstanding and a bucket with a bottle of Prosecco and 2 glasses. The other room also had a hand written apology and a box of chocolates and a box of cookies. They called us at the next 2 hotels to make sure everything was ok. All of the hotels they put us in were excellent. We loved each of them and would return to them. I will use IDI again when I return to Italy.
Italy Trip - Tour Operator Review
Reviewed on: 18 Jul 2017
Overall very good. We had a momentary concern on Monday July 3 when our tour guide told us that the Gotte di Catullo was closed; however it turns out that she was mistaken and that we were able to tour it. The only other issue was the fact that our room at the Grand Hotel Majestic in Bologna did not seem like it was a Superior Room. Additionally the air-conditioning did not work.
Reviewed on: 07 Aug 2017
I.D.I. was outstanding. I had a couple of issues while we were in Italy, I called them, they handled the issue immediately and then phoned me a day later to check if I was satisfied. Everything that was on my itinerary they handled perfectly. If I go back to Italy I will use I.D.i.
Travel Advisor: Mindy Milliron
Reviewed on: 26 Aug 2017
From the moment we arrived to the time we left we were treated like royalty. Great itinerary, superb hotels, and guides who were prompt and interesting picked us up and took us on tours. We had pasta making and mask making classes that were also a lot of fun and a nice break for the kids from museums. Really top notch and highly recommend.
Reviewed on: 27 Aug 2017
Super nice people
Travel Advisor: Vivian Paesano
Reviewed on: 21 Sep 2017
Our tour operator was fantastic. He was very informed and articulate. He went the extra mile to make sure we had a great time. He was extremely patient with the whole group. He was organized. He had a wonderful personality and watched out for our well-being. I honestly don't know how he did it.
Travel Advisor: Cindy Cain
IDI was great!
Reviewed on: 10 Oct 2017
We had a great experience with IDI. They were always on time, had great drivers, and worked well with our hotel to be sure all of our excursions ran smoothly. Felt like we had first class treatment and were in good hands.
Travel Advisor: Julie Harris
Reviewed on: 24 Oct 2017
I.D.I Travel and their entire team, our tour guide, drivers everyone simply did an awesome job. This was our first trip to Italy and they made everything effortless for us. I would use them again and would recommend them to my friends.
Reviewed on: 04 Nov 2017
Trip exceeded our expectations....only negative... pick up for airport return home.... needed to at least an hour earlier than it was, luckily we got pushed thru, because of time of our flight....without airport greeter we would not have made flight.
Italian "dream" vacation
Reviewed on: 01 Dec 2017
Rita is a planner, a fixer of problems, doesn't know the words "no, I'm sorry we can't do that," and a master of her trade. Her employees, and those she contracts with, are top notch and flexible. We pretty much put our life in their hands for almost three weeks, and it was one of the best journeys I can remember.
Travel Advisor: Amy Daniel