Reviews and Recommendations for I.D.I Travel - Italian Dream Inc.


of 31

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

The Best

By: Mike

Reviewed on: 20 Oct 2013

Our adviser arranged all of our transfers, tours and guides through IDI Travel. Every detail worked as planned and the quality of the guides and drivers was top notch. Late afternoon of every day before a tour or transfer, IDI telephoned the hotel to advise about the time for meeting the next day and to inquire about our satisfaction with the trip, They delivered for us.
Travel Advisor:  Erin Logsdon
Not Recommended

not recommended

By: artour

Reviewed on: 23 Jun 2014

Although I gave very specific written instructions 7 months before the trip about the art I wanted to see, my requests were ignored often by IDI Travel and only the day before each visit did they contact me to say that I wouldn't be seeing the sites I had requested. In addition, the guides were sometimes great, and other times too rigid, rude and uninformed.

amalfi coast drive

By: mike and emily

Reviewed on: 26 Sep 2014

very nice knowledgable driver for a tour of the beautiful amalfi coast. he was polite and interesting and took us to a few local places that we would not have found on our own.
Travel Advisor:  Peg Aikman

Amazing Italian/Sicialian trip

By: Goldie

Reviewed on: 11 Jan 2015

Everyone was very helpful and professional

very good service

By: aschachter

Reviewed on: 19 Jun 2015

excellent guides will use again next time in italy

Reliable and professional

By: Family of 6

Reviewed on: 27 Jul 2015

We were pleased and impressed with every single tour guide and driver. We will use IDI again.
Travel Advisor:  Nancy Macleod

They Do Italy Right

By: Cros3

Reviewed on: 31 Jul 2015

I wish there were 2 thumbs I could click above as far as recommendation. IDI provided the perfect itinerary for our family. Every detail was perfectly coordinated and we had guides that I would recommend to anyone, We encountered one slight issue with one of our hotels during our trip and IDI was all over it and the problem was rectified immediately to our full satisfaction. I was thoroughly impressed!!! We had a "lot of moving parts" to our journey and I.D.I never lost a beat, they were on top of everything!!

Trip review

By: Russ P.

Reviewed on: 28 Jul 2015

Superb planning from overseas and outstanding support during the trip, including in response to several unexpected developments. This was a first-rate experience.
Travel Advisor:  Sandra Ortiz

Wonderful vacation

By: Betsy14

Reviewed on: 05 Oct 2015

IDI helped our travel agent Marlene Singer plan a fantastic trip to northern Italy in August. All went without a hitch- car rental, train tickets, hotel reservations and opera tickets.
Travel Advisor:  Marlene Singer

did not use.

By: Jay55

Reviewed on: 29 Oct 2015

Cancel my trip.
Travel Advisor:  Lisa Baserga

Best trip ever!

By: cathboylan

Reviewed on: 29 Jun 2016

The company was absolutely fabulous - everything was so well organized, every driver was on time, easy to find, spoke English, was kind, professional, and so helpful. We had the same tour guide for all our day trips, and she was just incredible! So smart, resourceful, explained things so well, so passionate about Roman history, she had answers to every question we asked! I cannot say enough good things about her, she brought everything about ancient Rome to life for us! I will never be able to return to Italy without her as our tour guide. We got great recommendations from all the staff regarding restaurants, coffee, and gelato. Everything went so smoothly without one misstep, cannot say enough good things.
Travel Advisor:  Susan Moynihan
  Loading comments. Please wait...

Very Helpful

By: BC1981

Reviewed on: 05 Jul 2016

A few changes or additions were made to our trip once we arrived in Italy and they were always very responsive and willing to help. They helped gladly and did everything to make requests happen.

All of the best

By: Micheleg

Reviewed on: 06 Jul 2016

We had two last minute additions to our travel party and I.D.I. was able to add them to all of our excursions and help find hotel rooms at the last minute for us. We loved our driver who met us in Palermo and stayed with us the whole two weeks. He was patient, courteous, helpful and playful with our children. Everyone loved him. At all of the excursions, our tour guides were very informative and again kid friendly. Everyone treated us amazingly and made all of our day trips were memorable for our family. Thank you for making a family vacation to another country so seamlessly easy and extraordinary.
Travel Advisor:  Kathy Moran

On time and had very good people work with us in Italy

By: Melahaye

Reviewed on: 07 Nov 2016

IDI did a good and professional job . We did find that pricing was sometimes out of line. We were quoted around 1200 euros for a private boat to Capri but booked a semi-private boat for 350. They were hesitant to break down their pricing per service offered until we refused to commit without the individual costs. All in all, they did a good job.
Travel Advisor:  Sandra Ortiz

Perfect Experience

By: Diana

Reviewed on: 06 Jul 2017

Our private tour of the Vatican and Basilica was exceptional. Due to their connections, we never waited in line and had detailed explanations of the artwork, altars and church history. Although pricey, it made for a memorable experience.
Travel Advisor:  Maureen Roemmick
  Loading comments. Please wait...

Italy Trip

By: Tom Ivy

Reviewed on: 29 Jun 2017

Italian Dream was an outstanding tour operator. All tours were entertaining and educational. All drivers were early and their vehicles were very clean and comfortable. All guides were knowledgeable and spoke very good English. I highly recommend IDI to anyone traveling to Italy.
Travel Advisor:  Michelle Crews
  Loading comments. Please wait...

Tour operator evaluation

By: Sleeves

Reviewed on: 05 Jul 2017

Very capable guides, on time transport in comfortable vehicles, and invaluable, excellent assistance at departure airport.
Travel Advisor:  Nancy Macleod
  Loading comments. Please wait...

Trip to Italy

By: Masha

Reviewed on: 06 Jul 2017

We were very happy with the agency. All of the tours and guides were very interesting (we especially liked Barbara in Florence) and our needs were most definitely satisfied. We enjoyed the mask-making workshop in Venice, and the cooking class in Sienna, although I thought it was a bit long. Everyone was very polite and considering of our needs. No complaints.
Travel Advisor:  Nancy Yale
  Loading comments. Please wait...

Would Use Them Again

By: Mac

Reviewed on: 10 Jul 2017

They were great. We had a snafu with the rooms in Rome (we needed 1 room with twin beds and 1 with a double bed). We were given 2 rooms with double beds. The Rome hotel was booked up and could not switch us. I contacted IDI and they contacted the rest of our hotels to make sure the rooms would be what we needed. That night, after dinner, there was a hand written note in my room with an apology for the misunderstanding and a bucket with a bottle of Prosecco and 2 glasses. The other room also had a hand written apology and a box of chocolates and a box of cookies. They called us at the next 2 hotels to make sure everything was ok. All of the hotels they put us in were excellent. We loved each of them and would return to them. I will use IDI again when I return to Italy.
Travel Advisor:  Kathleen DiMeglio
  Loading comments. Please wait...

Italy Trip - Tour Operator Review

By: Paul

Reviewed on: 18 Jul 2017

Overall very good. We had a momentary concern on Monday July 3 when our tour guide told us that the Gotte di Catullo was closed; however it turns out that she was mistaken and that we were able to tour it. The only other issue was the fact that our room at the Grand Hotel Majestic in Bologna did not seem like it was a Superior Room. Additionally the air-conditioning did not work.
Travel Advisor:  Kathleen DiMeglio


By: kathye

Reviewed on: 26 Jul 2017

Everyone we dealt with was professional, timely and very nice.
Travel Advisor:  Nancy Yale
  Loading comments. Please wait...

Italy Trip

By: Lou

Reviewed on: 07 Aug 2017

I.D.I. was outstanding. I had a couple of issues while we were in Italy, I called them, they handled the issue immediately and then phoned me a day later to check if I was satisfied. Everything that was on my itinerary they handled perfectly. If I go back to Italy I will use I.D.i.
Travel Advisor:  Mindy Milliron
  Loading comments. Please wait...


By: Christina

Reviewed on: 26 Aug 2017

From the moment we arrived to the time we left we were treated like royalty. Great itinerary, superb hotels, and guides who were prompt and interesting picked us up and took us on tours. We had pasta making and mask making classes that were also a lot of fun and a nice break for the kids from museums. Really top notch and highly recommend.
Travel Advisor:  Kathleen DiMeglio
  Loading comments. Please wait...

Italy trip

By: Margie

Reviewed on: 27 Aug 2017

Super nice people
Travel Advisor:  Vivian Paesano

Tour Operator

By: Daisy

Reviewed on: 21 Sep 2017

Our tour operator was fantastic. He was very informed and articulate. He went the extra mile to make sure we had a great time. He was extremely patient with the whole group. He was organized. He had a wonderful personality and watched out for our well-being. I honestly don't know how he did it.
Travel Advisor:  Cindy Cain

IDI was great!

By: lovetotravel

Reviewed on: 10 Oct 2017

We had a great experience with IDI. They were always on time, had great drivers, and worked well with our hotel to be sure all of our excursions ran smoothly. Felt like we had first class treatment and were in good hands.
Travel Advisor:  Julie Harris
  Loading comments. Please wait...

Italy trip

By: Angela

Reviewed on: 24 Oct 2017

I.D.I Travel and their entire team, our tour guide, drivers everyone simply did an awesome job. This was our first trip to Italy and they made everything effortless for us. I would use them again and would recommend them to my friends.
  Loading comments. Please wait...


By: Janeycant

Reviewed on: 04 Nov 2017

Trip exceeded our expectations....only negative... pick up for airport return home.... needed to at least an hour earlier than it was, luckily we got pushed thru, because of time of our flight....without airport greeter we would not have made flight.
Travel Advisor:  Michelle Crews

Italian "dream" vacation

By: Amy

Reviewed on: 01 Dec 2017

Rita is a planner, a fixer of problems, doesn't know the words "no, I'm sorry we can't do that," and a master of her trade. Her employees, and those she contracts with, are top notch and flexible. We pretty much put our life in their hands for almost three weeks, and it was one of the best journeys I can remember.
Travel Advisor:  Amy Daniel

Thank you

By: Peggy

Reviewed on: 25 Nov 2017

Excellent personable friendly interesting knowledgeable guides and driver.
Travel Advisor:  Patricia Klippel
  Loading comments. Please wait...