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Reviews and Recommendations for Pleasant Holidays
of 115 guests
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Sandos Resort-Playa Del Carmen, Mexico
Reviewed on: 13 Apr 2013
Pleasant Holidays made it so easy to enjoy our stay. The airport transfers were reliable, the agent on duty for questions about excursions, leaving the property was very knowledgable. Everything that we thought we were getting as part of the 'all inclusive' was what we had expected! We would definitely plan another trip with Pleasant Holidays.
Travel Advisor: Shelly Lynch
By: Amy T
Reviewed on: 02 Oct 2013
Arrangements made by Crossroads Travel Inc thru Pleasant Holidays for our honeymoon to Moorea and Bora Bora were flawless
By: Tweetie Sandy
Reviewed on: 11 Oct 2013
We had a wonderful trip to Kauai and the breakfast included at the Hyatt with this trip was fantastic. We have been to this same hotel before on our own, but going through Virtuoso was much better!
Travel Advisor: Alfred Volden
Reviewed on: 19 Nov 2013
Was greeted at airport and shuttled to hotel by 2 very pleasant employees. Hotel staff was helpful and friendly. Hotel ammenities were very nice.
Travel Advisor: Julie Fulwiler
By: Not provided
Reviewed on: 05 Feb 2014
Reviewed on: 14 Feb 2014
Overall, it was a great experience. The one problem we had was that our itenerary said someone from Pleasant Holidays would be meeting us at the airport to drive us to our resort. There was no one there and we had no idea where to go. We didnt see anything that said Pleasant Holidays. A nice porter man who helped with our luggage was kind enough to run around and find out where we were supposed to be, which was, VIP. As a first time visitor, this was very confusing for us. We did get an upgrade to a sister property which was more like a boutique which was fine. Quite, more for adults.
Travel Advisor: Geraldine Hasting
I'd do it again!
Reviewed on: 19 Apr 2014
I needed a suite to accommodate my daughter, son-in-law and little grandson. Our needs were such that there be a place for privacy when needed. Pleasant Holidays met our needs with a beautiful property and an SUV to accommodate us with all our stuff. Every step of our vacation went like clock work. I would definitely book through Pleasant Hawaiian again. Thanks for the great memories!
Reviewed on: 24 May 2014
We were very pleased with the service we received from Mo. She always goes above and beyond our expectations. We will definitely use her services again.
Everything went off like clockwork!
By: Not provided
Reviewed on: 10 Jun 2014
Everything was handled perfectly. Can't say anything
Travel Advisor: Debra Rischling
Reviewed on: 30 Jul 2014
Our experience with Pleasant Holiday, and our represenative, Courtney Regan, were great! The property that represented (Rui Palace Bavaro) was out of this world. Alll of the travel arrangements, including transportation after we landed, were arranged for us and detailed instructions provided. I will use them again, and would recommend others to do the same!
Travel Advisor: Courtney Regan
Pleasant holidays vaca
Reviewed on: 02 Aug 2014
Good trip! Accomodations were tops however food was pretty high. Would have appreciated a warning to plan better.
By: Happily Retired
Reviewed on: 07 Oct 2014
Tour and arrangements were very good and enjoyed it. Problem came when driver tried to use a wheelchair lift to get my wife and wheel chair onto the bus. Didn't seem like he was very familiar with its operation.
Travel Advisor: Andrea Keiderling Fehl
Reviewed on: 09 Oct 2014
I think I submitted a review but I don't know if it went through. Should I try again?
Travel Advisor: Angela Kruseski
Great tour meeting
By: Cindi & John
Reviewed on: 30 Oct 2014
Wish I could remember the name of the Pleasant Hawaiian rep that held the seminar but she was great. Very knowledgeable with the island, tours, gave us options and recommendations.
Travel Advisor: Lisa Hollo
Everything went very well!
Reviewed on: 23 Feb 2015
Everything went extremely well with our two week trip to Maui. We had no problems at all with our itinery. I am sure we would use Pleasant Holidays again for any trip we have in the future.
Reviewed on: 08 Mar 2015
Great and expert service and advise. This was our best and easiest vacation. We will be calling Joyce for our next trip.
Security in Pleasant Holidays
Reviewed on: 12 Mar 2015
When our flight was cancelled, pleasant holidays stepped in to help. They did an awesome job and although we missed two days of travel, our time spent in Aruba was fantastic and worry free. Thank you Pleasant Holidays!
Debbie Did It!
Reviewed on: 13 Aug 2015
Debbie was big-time good - all the way through our vacation plans and even up to the day we left. She went "above and beyond" to our way of thinking because when we had a particular concern about the weather, we called her and she called us back - even though she was on vacation . . . We think that was impressive. We also were extremely pleased with how she set up our trip and gave us a packet with very-easy-to-follow plans and directions of what we would expect. Debbie was worth the price we paid to have a travel agent help us with our vacation.
Reviewed on: 06 Oct 2015
From the meeting at Hard Rock Café to the tours we booked, everyone was very kind and patient with my mom and I. They helped me out to help her out and took care of us like family! Thank you for helping me with my mom and the kindness you showed us while we were there! Without all of you the dream vacation would not have been a dream! Thank you for everything! Christy and Becky
Hideaway at Royalton, Playa del Carmet
Reviewed on: 25 Feb 2016
Efficient planning with easy to understand instructions. From arriving to the airport to our return flight home, we experienced no hang-ups or issues that affected our vacation experience.
Reviewed on: 03 Mar 2016
The service at our destination hotel was great.
Reviewed on: 04 Jun 2017
Pleasant Holidays provided all things as advertised without any issues, all was very pleasing.
The Perfect Honeymoon
Reviewed on: 14 Mar 2016
Our experience with Pleasant Holidays was the best trip of our lives! Everything surrounding our honeymoon was made perfect because of the awesome friendly service of all the staff we met with. I was amazed at how many different companies (Pleasant Holidays, Best Day Travel, Lomas Travel) interacted and worked with each other to seamlessly coordinate our transfers and excursions. These were truly some of the best travel reps I've ever worked with, and they made us feel like we were royalty with their above and beyond customer service and friendly attitudes. I highly recommend working with Pleasant Holidays and can't wait do so again in the future on other trips!
Amazing fast nice service
Reviewed on: 20 Mar 2016
They we're very helpful and friendly made sure we got the full experience.that we wanted
By: Brandin & Rochelle
Reviewed on: 11 May 2016
No complaints once so ever. We had a trip that was completely care in terms of traveling. We loved our trip and would use them again for sure!
Reviewed on: 28 Jun 2016
Pleasant holidays messed up every step along the way. I will never go with them again. My choice of airlines were a $250 flight or a $1000 flight and they booked the more expensive one, we tried to get them to cancel it several times and they actually never did cause I was double booked on several flights. Thank goodness for Nathalie Liu who spent hours trying to straighten out the mess and get the payment straighten out on our end. Also they over charged for a post travel tour, booking it to late for the early fee and then refusing to make the change. Spent more time undoing what Pleasant did then was worth it!
Reviewed on: 05 Jul 2016
Never really worked with them directly but did a great job for us.
Travel Advisor: Tara Nielsen-Rise
Reviewed on: 20 Sep 2016
Everything worked well.
Reviewed on: 03 Jan 2017
Pleasant Holidays has wonderful options for vacations. They made sure that we had all of the necessary travel arrangements made for our vacation and all of the workers we met were very knowledgeable and friendly. Overall a great company to work with.
Reviewed on: 15 Dec 2016
Our flight was good, but tiresome due to long layovers at the airport. But, we chose this particular flight. Our agent was excellent as usual.
Reviewed on: 05 Dec 2016
We were completely happy with our Pleasant Holidays trip as to value and all details were as represented. We highly recommend.
Travel Advisor: Sharon Howell
Reviewed on: 14 Dec 2016
not applicable not applicable
An Epic Experience
By: Gramma Gay
Reviewed on: 12 Jan 2017
Everything was amazing, fun and smooth as silk. The Roberts Tour guide was AWESOME, as was the luau and the dolphins. The wedding was gorgeous.
Travel Advisor: Nathalie Liu
Wondeful stay at El Dorado Seaside ...
Reviewed on: 26 Jan 2017
Great package and transportation to a wonderful place.
Travel Advisor: Roz Gibel
Reviewed on: 12 Feb 2017
Travel accommodations were efficient along with the people meeting/greeting us along the way. Probably would not want to came back through Miami if we were to do the same trip again.
Reviewed on: 09 Feb 2017
Used them numerous times and have always been good.
Travel Advisor: Theresa Quintarelli
By: Tim & Cheryl
Reviewed on: 14 Feb 2017
Very good! Our package was well received at the resort. It included all of what we requested.
Travel Advisor: Karen Barber
Reviewed on: 13 Feb 2017
Every thing was booked correctly and very well chosen.
Travel Advisor: Sue Bauer
Reviewed on: 21 Feb 2017
Pleasant Holidays made our vacation travel very easy. They provided us with a nice hotel and transportation transfers that worked very smoothly and efficiently. The transfers were on time or even a little early. The drivers were friendly and drove safely at all times. We would highly recommend Pleasant Holidays to other travelers.
Reviewed on: 26 Feb 2017
very good, very accommodating to our wishes. Great expierence
Reviewed on: 19 Feb 2017
Had a great trip - the plans worked out great, all the transfers and flights went fine, everything was as expected. Thanks Pleasant Holidays!
Travel Advisor: Bonnie McLean
Reviewed on: 20 Feb 2017
Our stay at the Kea Lani Fairmont was wonderful. We were unhappy with Hertz as the keyless entry fob had a dead battery and the car was dirty. We liked the airport greeting.
Reviewed on: 24 Feb 2017
Although we didn't have much contact with Pleasant Holidays they booked our trip for Donna Hall. The hotels were ok, not great, but acceptable. Two of them were clean but old, and needed to be renovated. We requested a change to our last resort based upon written reviews that we read while travel king. They didn't charge us a change fee and rebooked us at a nicer resort which we really liked and appreciated. We attended one of their welcome breakfast to hear about the excursions that they offered. We didn't sign up for anything because they were expensive and didn't meet our schedule. We did our own traveling and excursions by driving the islands.
Travel Advisor: Donna Hall
Hawaii Anniversary Trip
Reviewed on: 04 Mar 2017
While we really didn't have direct contact with Pleasant Holidays, we had no issues with anything. Our shuttle services were prompt and accomodating to and from our respective resorts. The personnel were very polite and helpful on those shuttles. The only thing I would not want to use again would be Island Air betwen Oahu and Kaui. Our plane was a prop and was in dire need of some TLC on the interior. Would request Hawaiian Air as we had them from Kaui to Maui and their planes were impeccable.
Travel Advisor: Brenda Walters
Resorts in the Virgin Islands
By: First Mate
Reviewed on: 06 Mar 2017
We stayed at Bitter End for two nights and Bolongo Bay Resort for 3 nights - enjoyed our time at both resorts, staff were extremely friendly and helpful, food was amazing and the views across north sound at Bitter End were spectacular.
Travel Advisor: Brenda Ostlund
Reviewed on: 13 Mar 2017
Wonderful trip with no problems. These folks know who to do business with. All of the subcontractors like transport companies and the like were top notch and very professional. I would highly recommend!
Travel Advisor: Ann Winegeart
By: Ann and Dave
Reviewed on: 15 Mar 2017
Yes, we took three tours while in Hawaii. Rain forest hike, whale watching and the road to Hana. All the operators were excellent. Very knowledgeable and fun. I would recommend any of these tours. You really get to see things and learn things that you would not otherwise.
Reviewed on: 15 Mar 2017
Great hotel & transportation package.
Travel Advisor: Naomi Sucha
Reviewed on: 30 Mar 2017
Very good. Ms Mannikin did an excellent job arranging everything with Pleasant Holidays.
Travel Advisor: Patricia Mankin
Reviewed on: 01 Apr 2017
Pleasant Holidays is very well known in Hawaii. There was a car rental line for Pleasant Holidays customers. Airline tickets, Lodging, and car rentals all went smoothly.
By: George & Margarita
Reviewed on: 28 Apr 2017
Our experience has been very good with Pleasant Holidays
Travel Advisor: Sharon Carr
Reviewed on: 05 May 2017
Good, I had no problems.
Travel Advisor: Maureen Paap
One chance at life.
Reviewed on: 07 May 2017
Excellent. Well planned.
Trip of a Lifetime
Reviewed on: 16 May 2017
Very good. Tours were very informative!
Travel Advisor: Trish Mercer
The Transfers were Perfect
Reviewed on: 01 Jun 2017
We had a real disappointing flt. from Auckland to Pape'ette on Air Tahiti Nui. The seats were marginal even in business class and the food was thrown at us when we finally received it. The flt. attendants were in attendance but that's about all. Oh, yeh, the flt was 2 hrs late leaving Auckland and we didn't get to our hotel room until 2:30 AM. That was ok, not! Then the flight from Pape'ette to LA was cancelled 48 hrs before we were supposed to leave, creating a bunch of anguish and worry at the end of our trip. Fortunately our Worldview Travel agent Jennie Jensen (love that lady) was right on top of things and rearranged our schedule and got us home safe and happy. Not so happy with Pleasant Holidays this time, but we have used them on previous trips with more success. Hope for the best and prepare for the worst.
Pleasant Holidays tour operator
Reviewed on: 05 Jun 2017
We experienced no difficulties. Our travel agent arranged everything so we didn't have any direct contact with them. As far as we can tell, everything went as expected.
By: Carmen and company
Reviewed on: 31 May 2017
Pleasant Holidays offers great option for all you travel needs. Our agent booked our Hawaii family vacation through them and everything worked great!
Travel Advisor: Maureen Roemmick
Finn Family Vacation
Reviewed on: 03 Jul 2017
Because Rachelle did such a good job I really did not need to worry about contacting Pleasant Holidays.
Reviewed on: 18 Jul 2017
Pleasant desk at hotel were very knowledgeable and friendly
Reviewed on: 21 Jul 2017
Our entire family had a wonderful time in Nuevo Vallarta and would easily book with Pleasant Holidays again. Thanks!
Not the place to go
Reviewed on: 25 Jul 2017
The hotel states is is private and all inclusive. There were kids everywhere except one adult pool the beach was open to People outside the resort. The beach had kids everywhere as well. All the restaurants had families in there at night not very romantic. The hotel also states the it is in downtown playa. You had to take a 20 minute taxi ride the was 15 bucks there and back. The room was nice but you could get it to cool off.
Okay, but expected more
Reviewed on: 23 Aug 2017
While everything was booked correctly, there really is no service provided. Pleasant Holidays does not provide any help or arrangements after the travels plans are made. No follow-up is done. Book the trip with them and then nothings.
Reviewed on: 23 Aug 2017
they were responsive and provided quality services.
Travel Advisor: Sandy Martens
They will take care of you!
Reviewed on: 25 Sep 2017
In trip I was just on we found out some bad news of the resort we were going to about a month ahead of our trip. Pleasant Holidays worked with our travel agent to find a few other options for other resorts for us to choose from and made it super simple for our group to have a great vacation!
Reviewed on: 27 Sep 2017
A wonderful experience
By: Beach gal
Reviewed on: 13 Oct 2017
I enjoy their trips.
Travel Advisor: Denise Larson
Reviewed on: 15 Jun 2018
I don't know who this is sorry. I assume worked with my travel agent.
Travel Advisor: Amy Daniel
By: Easy Travelers
Reviewed on: 28 Jun 2018
We've used Pleasant Holidays in the past and just learned on our most recent trip that we should have been receiving discount coupons :(
Travel Advisor: Sheri Phillips
By: 2018 - Kaui
Reviewed on: 22 Jun 2018
We have used Pleasant Holidays many times and never been disappointed.
Travel Advisor: Tina Slimp
Great tour people
Reviewed on: 10 Jul 2018
Very attentive and helpful.
Travel Advisor: Pamela Bergeson
Cayman Island vacation
Reviewed on: 13 Jul 2018
We has a great vacation to the Cayman Islands. It was a beautiful place to visit. Our resort was nice and the staff friendly.
Travel Advisor: Cindy Evans
Reviewed on: 05 Oct 2017
Amazing Trip! Thank You Heidi Nanigian, for putting together an amazing experience. Our flights, connections, tranporation transfer were great with no problems. Tours suggested were amazing. She knew that time was valuable and made our our connections, flights and ferries seem like a breeze. Our stay in Athen was great, enjoyed the monuments, shopped and was able to enjoy great foods and drinks with great recommendation due to a local food tour, all with the help with Heidi. Myknos Hotel was amazying, her selection was amazing, she knew what we were looking for. To be able to enjoy the hotel, beach and hotel offer complimentary transfer to the town, for our enjoyment of dinner and shopping was great. Santorini, I love the the fact that were centered in main city of santorin, within close proximity of shoppings, beaches and excelent view, while still being able to maintain our budget. We are happy to put our trust in her and making our trip unforgettable. Thank you again Heidi N
Our Dominican Vacation
Reviewed on: 21 Oct 2017
Everything ran smoothly and vacation was just what we hoped for
Reviewed on: 28 Oct 2017
All was very well planned and great experience!!
Travel Advisor: Annie Rogers
Taking Care of Business
Reviewed on: 08 Nov 2017
My experience was mediocre. Mediocre travel is not my choice, especially at that price. Although the air travel was exceptional, the second condo was subpar.
Reviewed on: 01 Nov 2017
Very thorough in planning.
Reviewed on: 26 Nov 2017
Appreciated them calling us to advise of airline strike.
Reviewed on: 10 Dec 2017
The resort was too expensive for the amenities they were offering.
Reviewed on: 10 Dec 2017
We were impressed with the setup of our trip. PH provided us with all the information we needed and we did feel we were missing anything. The only glitch was when my room was supposed to be upgraded, but the resort didn't honor that reservation. Everything else went just fine.
By: B Pense
Reviewed on: 11 Dec 2017
Thanks all for the great trip. All the details were included!
Seeing the World
Reviewed on: 06 Dec 2017
We've used Pleasant Holidays numerous times when we've traveled. Our travel experiences have always been excellent. Pleasant Holidays always delivers what they agree-to in their contract agreements. For example, if someone from Pleasant Holidays is to meet us when we arrive at an airport, that person is always there.
Reviewed on: 14 Dec 2017
Excellent. I first used Pleasant "Hawaiian" Holidays in 1980. It is still great today. We attended the Maui island breakfast/orientation, and Nao was great. She did a wonderful visual presentation of the island and fully explained the activities that Pleasant Holidays had to offer--with no pressure. She showed a map of the island and got us acquainted with the "lay of the land." We went with the 2-hour horseback ride with Lahaina Stables and the van tour of the Road to Hana. Both were excellent. Dani and Destiny of Lahaina Stables were patient, knowledgeable, and fun. Ed of our van tour was excellent as a driver of all the twists and turns of the road, his commentary of the area, and his stopping for photo opportunities. We also won a drawing to attend one free luau!
Travel Advisor: Debra Stern
Reviewed on: 09 Jan 2018
This is a great booking service with helpful and knowledgable staff to help accomodate all of my traveling needs. I have booked with Pleasant Holidays twice and am satisified with their services.
Reviewed on: 25 Jan 2018
We had a good time and Anna is the best
Reviewed on: 26 Jan 2018
fantastic! really good
Reviewed on: 31 Jan 2018
Our tours were exciting and well planned. Our favorites were the Zodiac ride and the snorkeling in the fantastically clear water; the helicopter ride, a peaceful glorious look at Kauai with Geoffrey; and the Pearl Harbor tour. We would not do another luau because it was too long a trip at night for us old folks!
Travel Advisor: Annie Humble - Gougler
Maui package 2018
Reviewed on: 08 Feb 2018
Flights, condo, rental car all top quality and competitive price. We went to the presentation breakfast with some hesitation, prepared to bail if it became a hard sell timeshare pitch, but it was neither. We won two BOGO coupons and booked two excursions that we were very happy with!
Travel Advisor: Barbara Weber
Reviewed on: 11 Feb 2018
It went very well. We will use them again
Travel Advisor: Debbie May
On time and reliable
Reviewed on: 23 Feb 2018
They contacted us at the resort and helped plan out pick up for the return to the airport. They didn't pressure us to do other adventures
Travel Advisor: Wendy Chennault
Reviewed on: 03 Mar 2018
First of all it was not disclosed to my husband and myself that Cindy was a Pleasant Holiday rep. We were under the opinion that it was the travel agency we walked into. We did not go on the trip, emailed her and called the Dreams Hotel that our trip had to be delayed by two days. She never got back to us until after the weekend. YOUR policy is to not refund or allow the room to be booked again. We lost 1400.00 dollars for 2 nights. NEVER will we use Pleasant Holiday again! Our cruise will be booked elsewhere for all 9 of us.
Reviewed on: 19 Mar 2018
I feel my experience was more with Kathie as an individual professional than with Pleasant Holidays so really can`t honestly rate "Pleasant"
Pleasant Holidays not so pleasant
By: Partridge Family
Reviewed on: 26 Mar 2018
Pleasant holidays charged an outrageous amount for the service they provided, our airline seats were all the last row on the plane without regard to our preference and did not offer upgraded seats as an option. The rental car upon our arrival had the floor mats on the backseat that we had to reinstall in the car and we had to figure out how to engage the third row backseat- no one was there to assist. Pleasant Holidays made a huge deal requiring us to have the correct number of seatbelts for the number of travelers, and then didn't have the minivan seats set up for the number of people we had. We will never book a trip with them involved again. Never.
By: Susan breeden
Reviewed on: 08 Apr 2018
It was ok. We go here all the time.
By: Jason M.
Reviewed on: 15 Apr 2018
They did a nice job in helping us reschedule a helicopter tour which was one of the highlights of the trip.
Travel Advisor: Kim Heflin
Reviewed on: 06 Apr 2018
Reviewed on: 12 Apr 2018
Working with Pleasant Holidays was in fact very Pleasant
Trip to Maui
By: Rose and Bo Miller
Reviewed on: 27 Apr 2018
Always very pleasant.
Travel Advisor: Laurie Valdez
Reviewed on: 10 May 2018
Pleasant Holidays contracted with a shuttle service in Punta Cana. The shuttle did not wait for us to clear customs and left us at the airport. We had to wait at the airport for another driver to be called in to pick us up. The shuttle was over 30min late picking us from from the resort at the arranged time to take us back to the airport. We also booked an excursion through Pleasant Holidays at the resort; but they neglected to tell us to bring the paperwork with us when we did our excursion. This lead to my wife and I almost being left out of the fishing trip that we had pre-paid for!!
Reviewed on: 30 May 2018
Trip went very smoothly, no problems.
Travel Advisor: Deborah Trevino
Reviewed on: 06 Jun 2018
Very professional and effecient company. Made all traveling details easy and seamless.
Tour operator review
Reviewed on: 17 Jul 2018
Overall organized and thorough Everything went smooth and there were no issues The only confusing thing was the start/end location of tours; the original Information said one thing and the voucher said another. My phone service didn’t work so it was hard to confirm when we got there. The tours were good. We had an issue with the Venice tour in that they cut our gondola ride from 40 minutes to 20 minutes. I contacted them but didn’t feel that they wanted to take any action.