Pleasant Holidays

Hawaii,Mexico,Caribbean,Central America,South Pacific,Australia,Europe,USA and Canada. US and Europe River Cruising.

Pleasant Holidays

Founded in 1959, Pleasant Holidays is one of the largest travel companies in the U.S., offering vacation packages that include flights, hotels, cruises, car rentals, sightseeing tours, travel protection and more to the world's most popular destinations including Hawai'i, the Caribbean, Mexico, Europe, Tahiti, Fiji, Cook Islands, Central America, Asia, Japan and the U.S. and Canada. Pleasant Holidays' dedicated team of over 400 employees has assisted more than 10 million travelers and garnered numerous industry awards. The company's portfolio of travel brands includes Pleasant Holidays, Journese, Air by Pleasant and Pleasant Activities.

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Reviews and Recommendations for Pleasant Holidays


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Sandos Resort-Playa Del Carmen, Mexico

By: Juanita

Reviewed on: 13 Apr 2013

Pleasant Holidays made it so easy to enjoy our stay. The airport transfers were reliable, the agent on duty for questions about excursions, leaving the property was very knowledgable. Everything that we thought we were getting as part of the 'all inclusive' was what we had expected! We would definitely plan another trip with Pleasant Holidays.
Travel Advisor:  Shelly Lynch

Highly recommend

By: Amy T

Reviewed on: 02 Oct 2013

Arrangements made by Crossroads Travel Inc thru Pleasant Holidays for our honeymoon to Moorea and Bora Bora were flawless
Travel Advisor:  Uschi Helfrich

Highly Recommended

By: Tweetie Sandy

Reviewed on: 11 Oct 2013

We had a wonderful trip to Kauai and the breakfast included at the Hyatt with this trip was fantastic. We have been to this same hotel before on our own, but going through Virtuoso was much better!
Travel Advisor:  Alfred Volden

By: moe

Reviewed on: 19 Nov 2013

Was greeted at airport and shuttled to hotel by 2 very pleasant employees. Hotel staff was helpful and friendly. Hotel ammenities were very nice.
Travel Advisor:  Julie Fulwiler

By: Not provided

Reviewed on: 05 Feb 2014

Travel Advisor:  Diane Stickney Scholl


By: Jacque

Reviewed on: 14 Feb 2014

Overall, it was a great experience.  The one problem we had was that our itenerary said someone from Pleasant Holidays would be meeting us at the airport to drive us to our resort.  There was no one there and we had no idea where to go.  We didnt see anything that said Pleasant Holidays.  A nice porter man who helped with our luggage was kind enough to run around and find out where we were supposed to be, which was, VIP.  As a first time visitor, this was very confusing for us.  We did get an upgrade to a sister property which was more like a boutique which was fine.  Quite, more for adults.
Travel Advisor:  Geraldine Hasting

I'd do it again!

By: cjp

Reviewed on: 19 Apr 2014

I needed a suite to accommodate my daughter, son-in-law and little grandson.  Our needs were such that there be a place for privacy when needed.  Pleasant Holidays met our needs with a beautiful property and an SUV to accommodate us with all our stuff.  Every step of our vacation went like clock work.  I would definitely book through Pleasant Hawaiian again.  Thanks for the great memories!
Travel Advisor:  Ingeborg Sanders
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friendly service

By: elliot82

Reviewed on: 03 Oct 2014

It was fantastic and well organized.
Travel Advisor:  Uschi Helfrich
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highly recommended!

By: stan

Reviewed on: 24 May 2014

We were very pleased with the service we received from Mo.  She always goes above and beyond our expectations.  We will definitely use her services again.
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Everything went off like clockwork!

By: Not provided

Reviewed on: 10 Jun 2014

Everything was handled perfectly.  Can't say anything
Travel Advisor:  Debra Rischling

Highly Recommend

By: newlywed071214

Reviewed on: 30 Jul 2014

Our experience with Pleasant Holiday, and our represenative, Courtney Regan, were great! The property that represented (Rui Palace Bavaro) was out of this world. Alll of the travel arrangements, including transportation after we landed, were arranged for us and detailed instructions provided. I will use them again, and would recommend others to do the same!
Travel Advisor:  Courtney Regan
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Great Service

By: Jeff B

Reviewed on: 11 Aug 2014

My trip went great with no problems. I would recommend this company to others and use it again myself.
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Pleasant holidays vaca

By: LoveIngasTrips

Reviewed on: 02 Aug 2014

Good trip! Accomodations were tops however food was pretty high. Would have appreciated a warning to plan better.
Travel Advisor:  Ingeborg Sanders


By: Happily Retired

Reviewed on: 07 Oct 2014

Tour and arrangements were very good and enjoyed it. Problem came when driver tried to use a wheelchair lift to get my wife and wheel chair onto the bus. Didn't seem like he was very familiar with its operation.
Travel Advisor:  Andrea Keiderling Fehl



Reviewed on: 09 Oct 2014

I think I submitted a review but I don't know if it went through. Should I try again?
Travel Advisor:  Angela Kruseski

Great tour meeting

By: Cindi & John

Reviewed on: 30 Oct 2014

Wish I could remember the name of the Pleasant Hawaiian rep that held the seminar but she was great. Very knowledgeable with the island, tours, gave us options and recommendations.
Travel Advisor:  Lisa Hollo

Exceptional travel agent

By: Don

Reviewed on: 14 Feb 2015

Dympna is a top rate professional agent. She is extremely knowledgable. She has planned many trips for us over the years and we will return to her for any other travel plans.
Travel Advisor:  Dympna McFadden
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Everything went very well!

By: Pam/Michael

Reviewed on: 23 Feb 2015

Everything went extremely well with our two week trip to Maui. We had no problems at all with our itinery. I am sure we would use Pleasant Holidays again for any trip we have in the future.
Travel Advisor:  Diane Stickney Scholl
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Thanks for the memories!

By: Lorenz G.

Reviewed on: 08 Mar 2015

Our travel agent was knowledgeable and experienced! We worked with a true professional.
Travel Advisor:  Cheryl Strotz
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Best ever

By: Woolfman

Reviewed on: 08 Mar 2015

Great and expert service and advise. This was our best and easiest vacation. We will be calling Joyce for our next trip.
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Security in Pleasant Holidays

By: PghPens

Reviewed on: 12 Mar 2015

When our flight was cancelled, pleasant holidays stepped in to help. They did an awesome job and although we missed two days of travel, our time spent in Aruba was fantastic and worry free. Thank you Pleasant Holidays!
Travel Advisor:  Cheryl Strotz
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Awesome trip

By: Amberdakota

Reviewed on: 01 May 2015

Everything was incredibly well planned and executed! We had the trip of a lifetime and couldn't say enough great things about how smooth sailing our trip went. Thank you for all your hard work!
Travel Advisor:  Uschi Helfrich
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Good job


Reviewed on: 22 Jun 2015

The tours are very nice and fun but the quality needs a little more updating... But in overall the service from the staff and anyone associated with Pleasant Holidays was very friendly and courteous.
Travel Advisor:  Donna Jacobs Padilla
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Amazing experience!

By: BU65

Reviewed on: 13 Aug 2015

Our Pleasant Holidays experience was amazing! We had one of the best trips of our lives to Hawaii. I would highly recommend them to others who like to travel without headaches.
Travel Advisor:  Leah Bergner
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Debbie Did It!

By: Johnny78

Reviewed on: 13 Aug 2015

Debbie was big-time good - all the way through our vacation plans and even up to the day we left. She went "above and beyond" to our way of thinking because when we had a particular concern about the weather, we called her and she called us back - even though she was on vacation . . . We think that was impressive. We also were extremely pleased with how she set up our trip and gave us a packet with very-easy-to-follow plans and directions of what we would expect. Debbie was worth the price we paid to have a travel agent help us with our vacation.


By: Christy

Reviewed on: 06 Oct 2015

From the meeting at Hard Rock Café to the tours we booked, everyone was very kind and patient with my mom and I. They helped me out to help her out and took care of us like family! Thank you for helping me with my mom and the kindness you showed us while we were there! Without all of you the dream vacation would not have been a dream! Thank you for everything! Christy and Becky
Travel Advisor:  Lisa Salloum

Well done!

By: Jules

Reviewed on: 12 Feb 2016

Pleasant Holidays do a really nice job! No complaints at all but plenty of great memories. They made it smooth and seamless for us!
Travel Advisor:  Lisa Salloum
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Hideaway at Royalton, Playa del Carmet

By: Jared

Reviewed on: 25 Feb 2016

Efficient planning with easy to understand instructions. From arriving to the airport to our return flight home, we experienced no hang-ups or issues that affected our vacation experience.


By: Woods2016

Reviewed on: 03 Mar 2016

The service at our destination hotel was great.
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By: ColColt

Reviewed on: 04 Jun 2017

Pleasant Holidays provided all things as advertised without any issues, all was very pleasing.
Travel Advisor:  Rachelle Sherman

The Perfect Honeymoon

By: SenoresBoden

Reviewed on: 14 Mar 2016

Our experience with Pleasant Holidays was the best trip of our lives! Everything surrounding our honeymoon was made perfect because of the awesome friendly service of all the staff we met with. I was amazed at how many different companies (Pleasant Holidays, Best Day Travel, Lomas Travel) interacted and worked with each other to seamlessly coordinate our transfers and excursions. These were truly some of the best travel reps I've ever worked with, and they made us feel like we were royalty with their above and beyond customer service and friendly attitudes. I highly recommend working with Pleasant Holidays and can't wait do so again in the future on other trips!
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Amazing fast nice service

By: hill0315

Reviewed on: 20 Mar 2016

They we're very helpful and friendly made sure we got the full experience.that we wanted
Travel Advisor:  Ileana Weingart

Great Job!

By: Brandin & Rochelle

Reviewed on: 11 May 2016

No complaints once so ever. We had a trip that was completely care in terms of traveling. We loved our trip and would use them again for sure!
Travel Advisor:  Maya Abdo
Not Recommended

a mess

By: grandma92

Reviewed on: 28 Jun 2016

Pleasant holidays messed up every step along the way. I will never go with them again. My choice of airlines were a $250 flight or a $1000 flight and they booked the more expensive one, we tried to get them to cancel it several times and they actually never did cause I was double booked on several flights. Thank goodness for Nathalie Liu who spent hours trying to straighten out the mess and get the payment straighten out on our end. Also they over charged for a post travel tour, booking it to late for the early fee and then refusing to make the change. Spent more time undoing what Pleasant did then was worth it!

Good service.

By: Sandman

Reviewed on: 05 Jul 2016

Never really worked with them directly but did a great job for us.
Travel Advisor:  Tara Nielsen-Rise

Hawaiian package

By: Cdc

Reviewed on: 20 Sep 2016

Everything worked well.

Friendly service

By: EmilyS89

Reviewed on: 03 Jan 2017

Pleasant Holidays has wonderful options for vacations. They made sure that we had all of the necessary travel arrangements made for our vacation and all of the workers we met were very knowledgeable and friendly. Overall a great company to work with.
Travel Advisor:  Ileana Weingart

Friendly service

By: Clay49

Reviewed on: 15 Dec 2016

Our flight was good, but tiresome due to long layovers at the airport. But, we chose this particular flight. Our agent was excellent as usual.
Travel Advisor:  Ingeborg Sanders

Great trip

By: dbc

Reviewed on: 05 Dec 2016

We were completely happy with our Pleasant Holidays trip as to value and all details were as represented. We highly recommend.
Travel Advisor:  Sharon Howell

not applicable

By: Cindy

Reviewed on: 14 Dec 2016

not applicable not applicable

An Epic Experience

By: Gramma Gay

Reviewed on: 12 Jan 2017

Everything was amazing, fun and smooth as silk. The Roberts Tour guide was AWESOME, as was the luau and the dolphins. The wedding was gorgeous.
Travel Advisor:  Nathalie Liu

Wondeful stay at El Dorado Seaside ...

By: Alton&Carolyn

Reviewed on: 26 Jan 2017

Great package and transportation to a wonderful place.
Travel Advisor:  Roz Gibel


By: Gunny

Reviewed on: 12 Feb 2017

Travel accommodations were efficient along with the people meeting/greeting us along the way. Probably would not want to came back through Miami if we were to do the same trip again.
Travel Advisor:  Linda Voelker


By: Painter

Reviewed on: 09 Feb 2017

Used them numerous times and have always been good.
Travel Advisor:  Theresa Quintarelli

Maui 2017

By: Tim & Cheryl

Reviewed on: 14 Feb 2017

Very good! Our package was well received at the resort. It included all of what we requested.
Travel Advisor:  Karen Barber


By: DJ

Reviewed on: 13 Feb 2017

Every thing was booked correctly and very well chosen.
Travel Advisor:  Sue Bauer

Great tour people

By: Janet

Reviewed on: 10 Jul 2018

Very attentive and helpful.
Travel Advisor:  Pamela Bergeson

Pleasant Holidays

By: Princess

Reviewed on: 21 Feb 2017

Pleasant Holidays made our vacation travel very easy. They provided us with a nice hotel and transportation transfers that worked very smoothly and efficiently. The transfers were on time or even a little early. The drivers were friendly and drove safely at all times. We would highly recommend Pleasant Holidays to other travelers.
Travel Advisor:  Georgann Swearingen

pleasant holliday

By: cap

Reviewed on: 26 Feb 2017

very good, very accommodating to our wishes. Great expierence
Travel Advisor:  Georgann Swearingen

Hawaii Tour


Reviewed on: 19 Feb 2017

Had a great trip - the plans worked out great, all the transfers and flights went fine, everything was as expected. Thanks Pleasant Holidays!
Travel Advisor:  Bonnie McLean

Maui vacation

By: Happy

Reviewed on: 20 Feb 2017

Our stay at the Kea Lani Fairmont was wonderful. We were unhappy with Hertz as the keyless entry fob had a dead battery and the car was dirty. We liked the airport greeting.
Travel Advisor:  Linda Voelker


By: Buff

Reviewed on: 24 Feb 2017

Although we didn't have much contact with Pleasant Holidays they booked our trip for Donna Hall. The hotels were ok, not great, but acceptable. Two of them were clean but old, and needed to be renovated. We requested a change to our last resort based upon written reviews that we read while travel king. They didn't charge us a change fee and rebooked us at a nicer resort which we really liked and appreciated. We attended one of their welcome breakfast to hear about the excursions that they offered. We didn't sign up for anything because they were expensive and didn't meet our schedule. We did our own traveling and excursions by driving the islands.
Travel Advisor:  Donna Hall

Hawaii Anniversary Trip

By: Mimi

Reviewed on: 04 Mar 2017

While we really didn't have direct contact with Pleasant Holidays, we had no issues with anything. Our shuttle services were prompt and accomodating to and from our respective resorts. The personnel were very polite and helpful on those shuttles. The only thing I would not want to use again would be Island Air betwen Oahu and Kaui. Our plane was a prop and was in dire need of some TLC on the interior. Would request Hawaiian Air as we had them from Kaui to Maui and their planes were impeccable.

Resorts in the Virgin Islands

By: First Mate

Reviewed on: 06 Mar 2017

We stayed at Bitter End for two nights and Bolongo Bay Resort for 3 nights - enjoyed our time at both resorts, staff were extremely friendly and helpful, food was amazing and the views across north sound at Bitter End were spectacular.
Travel Advisor:  Brenda Ostlund



Reviewed on: 13 Mar 2017

Wonderful trip with no problems. These folks know who to do business with. All of the subcontractors like transport companies and the like were top notch and very professional. I would highly recommend!

Hawaii vacation

By: Ann and Dave

Reviewed on: 15 Mar 2017

Yes, we took three tours while in Hawaii. Rain forest hike, whale watching and the road to Hana. All the operators were excellent. Very knowledgeable and fun. I would recommend any of these tours. You really get to see things and learn things that you would not otherwise.
Travel Advisor:  Kim Johnson

Mexico trip

By: S&J

Reviewed on: 15 Mar 2017

Great hotel & transportation package.
Travel Advisor:  Naomi Sucha

Puerta Vallarta

By: Betty

Reviewed on: 30 Mar 2017

Very good. Ms Mannikin did an excellent job arranging everything with Pleasant Holidays.
Travel Advisor:  Patricia Mankin

Maui vacation

By: Terry

Reviewed on: 01 Apr 2017

Pleasant Holidays is very well known in Hawaii. There was a car rental line for Pleasant Holidays customers. Airline tickets, Lodging, and car rentals all went smoothly.
Travel Advisor:  Georgann Swearingen

Sharon Carr

By: George & Margarita

Reviewed on: 28 Apr 2017

Our experience has been very good with Pleasant Holidays
Travel Advisor:  Sharon Carr


By: Airman

Reviewed on: 05 May 2017

Good, I had no problems.
Travel Advisor:  Maureen Paap

One chance at life.

By: Bull

Reviewed on: 07 May 2017

Excellent. Well planned.

Trip of a Lifetime

By: Cilla

Reviewed on: 16 May 2017

Very good. Tours were very informative!

The Transfers were Perfect

By: Zorro

Reviewed on: 01 Jun 2017

We had a real disappointing flt. from Auckland to Pape'ette on Air Tahiti Nui. The seats were marginal even in business class and the food was thrown at us when we finally received it. The flt. attendants were in attendance but that's about all. Oh, yeh, the flt was 2 hrs late leaving Auckland and we didn't get to our hotel room until 2:30 AM. That was ok, not! Then the flight from Pape'ette to LA was cancelled 48 hrs before we were supposed to leave, creating a bunch of anguish and worry at the end of our trip. Fortunately our Worldview Travel agent Jennie Jensen (love that lady) was right on top of things and rearranged our schedule and got us home safe and happy. Not so happy with Pleasant Holidays this time, but we have used them on previous trips with more success. Hope for the best and prepare for the worst.
Travel Advisor:  Jennie Jensen

Pleasant Holidays tour operator

By: VJay

Reviewed on: 05 Jun 2017

We experienced no difficulties. Our travel agent arranged everything so we didn't have any direct contact with them. As far as we can tell, everything went as expected.
Travel Advisor:  Jennie Jensen

Great offerings

By: Carmen and company

Reviewed on: 31 May 2017

Pleasant Holidays offers great option for all you travel needs. Our agent booked our Hawaii family vacation through them and everything worked great!
Travel Advisor:  Maureen Roemmick

Finn Family Vacation

By: Carol

Reviewed on: 03 Jul 2017

Because Rachelle did such a good job I really did not need to worry about contacting Pleasant Holidays.
Travel Advisor:  Rachelle Sherman


By: peanut

Reviewed on: 18 Jul 2017

Pleasant desk at hotel were very knowledgeable and friendly

Amazing trip!

By: Jennifer

Reviewed on: 21 Jul 2017

Our entire family had a wonderful time in Nuevo Vallarta and would easily book with Pleasant Holidays again. Thanks!
Travel Advisor:  Jennie Jensen
Not Recommended

Not the place to go

By: Dunc

Reviewed on: 25 Jul 2017

The hotel states is is private and all inclusive. There were kids everywhere except one adult pool the beach was open to People outside the resort. The beach had kids everywhere as well. All the restaurants had families in there at night not very romantic. The hotel also states the it is in downtown playa. You had to take a 20 minute taxi ride the was 15 bucks there and back. The room was nice but you could get it to cool off.

Cancun trip

By: Nina Reyna

Reviewed on: 11 Aug 2017

Pleasant Holidays was equally available and accommodating.
Travel Advisor:  Jennie Jensen
Not Recommended

Okay, but expected more

By: Traveller

Reviewed on: 23 Aug 2017

While everything was booked correctly, there really is no service provided. Pleasant Holidays does not provide any help or arrangements after the travels plans are made. No follow-up is done. Book the trip with them and then nothings.

Pleasant Holidays

By: SG

Reviewed on: 23 Aug 2017

they were responsive and provided quality services.
Travel Advisor:  Sandy Martens

They will take care of you!

By: Rich

Reviewed on: 25 Sep 2017

In trip I was just on we found out some bad news of the resort we were going to about a month ahead of our trip. Pleasant Holidays worked with our travel agent to find a few other options for other resorts for us to choose from and made it super simple for our group to have a great vacation!

Very good

By: Charlie

Reviewed on: 27 Sep 2017

A wonderful experience


By: Beach gal

Reviewed on: 13 Oct 2017

I enjoy their trips.


By: NM

Reviewed on: 06 Jun 2018

Very professional and effecient company. Made all traveling details easy and seamless.


By: Trey

Reviewed on: 15 Jun 2018

I don't know who this is sorry. I assume worked with my travel agent.
Travel Advisor:  Amy Daniel

Family Trips

By: Easy Travelers

Reviewed on: 28 Jun 2018

We've used Pleasant Holidays in the past and just learned on our most recent trip that we should have been receiving discount coupons :(
Travel Advisor:  Sheri Phillips


By: 2018 - Kaui

Reviewed on: 22 Jun 2018

We have used Pleasant Holidays many times and never been disappointed.
Travel Advisor:  Tina Slimp

Amazing Trip

By: ReyesCA

Reviewed on: 05 Oct 2017

Amazing Trip! Thank You Heidi Nanigian, for putting together an amazing experience. Our flights, connections, tranporation transfer were great with no problems. Tours suggested were amazing. She knew that time was valuable and made our our connections, flights and ferries seem like a breeze. Our stay in Athen was great, enjoyed the monuments, shopped and was able to enjoy great foods and drinks with great recommendation due to a local food tour, all with the help with Heidi. Myknos Hotel was amazying, her selection was amazing, she knew what we were looking for. To be able to enjoy the hotel, beach and hotel offer complimentary transfer to the town, for our enjoyment of dinner and shopping was great. Santorini, I love the the fact that were centered in main city of santorin, within close proximity of shoppings, beaches and excelent view, while still being able to maintain our budget. We are happy to put our trust in her and making our trip unforgettable. Thank you again Heidi N

Our Dominican Vacation

By: Maureen

Reviewed on: 21 Oct 2017

Everything ran smoothly and vacation was just what we hoped for


By: Happy

Reviewed on: 28 Oct 2017

All was very well planned and great experience!!
Travel Advisor:  Annie Rogers
Not Recommended

Taking Care of Business

By: Sandy

Reviewed on: 08 Nov 2017

My experience was mediocre. Mediocre travel is not my choice, especially at that price. Although the air travel was exceptional, the second condo was subpar.


By: Susy

Reviewed on: 01 Nov 2017

Very thorough in planning.
Travel Advisor:  Kathie Stallard


By: Mike

Reviewed on: 25 Nov 2017

Travel Advisor:  Dana Daza
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Tour company


Reviewed on: 26 Nov 2017

Appreciated them calling us to advise of airline strike.


By: Vincent

Reviewed on: 10 Dec 2017

The resort was too expensive for the amenities they were offering.


By: Gerry

Reviewed on: 10 Dec 2017

We were impressed with the setup of our trip. PH provided us with all the information we needed and we did feel we were missing anything. The only glitch was when my room was supposed to be upgraded, but the resort didn't honor that reservation. Everything else went just fine.
Travel Advisor:  Lisa Salloum

Worry Free

By: B Pense

Reviewed on: 11 Dec 2017

Thanks all for the great trip. All the details were included!

Seeing the World

By: Leroy

Reviewed on: 06 Dec 2017

We've used Pleasant Holidays numerous times when we've traveled. Our travel experiences have always been excellent. Pleasant Holidays always delivers what they agree-to in their contract agreements. For example, if someone from Pleasant Holidays is to meet us when we arrive at an airport, that person is always there.
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Hawaii-Maui Trip

By: Arlene

Reviewed on: 14 Dec 2017

Excellent. I first used Pleasant "Hawaiian" Holidays in 1980. It is still great today. We attended the Maui island breakfast/orientation, and Nao was great. She did a wonderful visual presentation of the island and fully explained the activities that Pleasant Holidays had to offer--with no pressure. She showed a map of the island and got us acquainted with the "lay of the land." We went with the 2-hour horseback ride with Lahaina Stables and the van tour of the Road to Hana. Both were excellent. Dani and Destiny of Lahaina Stables were patient, knowledgeable, and fun. Ed of our van tour was excellent as a driver of all the twists and turns of the road, his commentary of the area, and his stopping for photo opportunities. We also won a drawing to attend one free luau!
Travel Advisor:  Debra Stern

Great service

By: Marcus

Reviewed on: 09 Jan 2018

This is a great booking service with helpful and knowledgable staff to help accomodate all of my traveling needs. I have booked with Pleasant Holidays twice and am satisified with their services.


By: Don

Reviewed on: 25 Jan 2018

We had a good time and Anna is the best



Reviewed on: 26 Jan 2018

fantastic! really good
Travel Advisor:  Maya Abdo

Tour operator

By: MiMi

Reviewed on: 31 Jan 2018

Our tours were exciting and well planned. Our favorites were the Zodiac ride and the snorkeling in the fantastically clear water; the helicopter ride, a peaceful glorious look at Kauai with Geoffrey; and the Pearl Harbor tour. We would not do another luau because it was too long a trip at night for us old folks!
Travel Advisor:  Annie Humble - Gougler

Maui package 2018

By: Lynn

Reviewed on: 08 Feb 2018

Flights, condo, rental car all top quality and competitive price. We went to the presentation breakfast with some hesitation, prepared to bail if it became a hard sell timeshare pitch, but it was neither. We won two BOGO coupons and booked two excursions that we were very happy with!
Travel Advisor:  Barbara Weber


By: kjp

Reviewed on: 11 Feb 2018

It went very well. We will use them again
Travel Advisor:  Debbie May


By: Xxx

Reviewed on: 13 Feb 2018

All aspects of this trip we're taken care of and we had a very pleasant time. Accommodations were perfect.
Travel Advisor:  Maureen Roemmick

On time and reliable

By: Heather

Reviewed on: 23 Feb 2018

They contacted us at the resort and helped plan out pick up for the return to the airport. They didn't pressure us to do other adventures
Travel Advisor:  Wendy Chennault
Not Recommended


By: Dissapointed

Reviewed on: 03 Mar 2018

First of all it was not disclosed to my husband and myself that Cindy was a Pleasant Holiday rep. We were under the opinion that it was the travel agency we walked into. We did not go on the trip, emailed her and called the Dreams Hotel that our trip had to be delayed by two days. She never got back to us until after the weekend. YOUR policy is to not refund or allow the room to be booked again. We lost 1400.00 dollars for 2 nights. NEVER will we use Pleasant Holiday again! Our cruise will be booked elsewhere for all 9 of us.


By: retired

Reviewed on: 19 Mar 2018

I feel my experience was more with Kathie as an individual professional than with Pleasant Holidays so really can`t honestly rate "Pleasant"
Travel Advisor:  Kathie Stallard
Not Recommended

Pleasant Holidays not so pleasant

By: Partridge Family

Reviewed on: 26 Mar 2018

Pleasant holidays charged an outrageous amount for the service they provided, our airline seats were all the last row on the plane without regard to our preference and did not offer upgraded seats as an option. The rental car upon our arrival had the floor mats on the backseat that we had to reinstall in the car and we had to figure out how to engage the third row backseat- no one was there to assist. Pleasant Holidays made a huge deal requiring us to have the correct number of seatbelts for the number of travelers, and then didn't have the minivan seats set up for the number of people we had. We will never book a trip with them involved again. Never.


By: Susan breeden

Reviewed on: 08 Apr 2018

It was ok. We go here all the time.
Travel Advisor:  Kathie Stallard


By: Jason M.

Reviewed on: 15 Apr 2018

They did a nice job in helping us reschedule a helicopter tour which was one of the highlights of the trip.
Travel Advisor:  Kim Heflin


By: Matt

Reviewed on: 06 Apr 2018

Good experience


By: Marisa

Reviewed on: 12 Apr 2018

Working with Pleasant Holidays was in fact very Pleasant

Trip to Maui

By: Rose and Bo Miller

Reviewed on: 27 Apr 2018

Always very pleasant.
Travel Advisor:  Laurie Valdez
Not Recommended


By: Rick

Reviewed on: 10 May 2018

Pleasant Holidays contracted with a shuttle service in Punta Cana. The shuttle did not wait for us to clear customs and left us at the airport. We had to wait at the airport for another driver to be called in to pick us up. The shuttle was over 30min late picking us from from the resort at the arranged time to take us back to the airport. We also booked an excursion through Pleasant Holidays at the resort; but they neglected to tell us to bring the paperwork with us when we did our excursion. This lead to my wife and I almost being left out of the fishing trip that we had pre-paid for!!


By: sundevil

Reviewed on: 30 May 2018

Trip went very smoothly, no problems.
Travel Advisor:  Deborah Trevino

Cayman Island vacation

By: Dawn

Reviewed on: 13 Jul 2018

We has a great vacation to the Cayman Islands. It was a beautiful place to visit. Our resort was nice and the staff friendly.
Travel Advisor:  Cindy Evans

Tour operator review

By: Firsttimetravelagentgirl

Reviewed on: 17 Jul 2018

Overall organized and thorough Everything went smooth and there were no issues The only confusing thing was the start/end location of tours; the original Information said one thing and the voucher said another. My phone service didn’t work so it was hard to confirm when we got there. The tours were good. We had an issue with the Venice tour in that they cut our gondola ride from 40 minutes to 20 minutes. I contacted them but didn’t feel that they wanted to take any action.
Travel Advisor:  Kim Johnson

Pleasant Holidays was AMAZING

By: Duncans

Reviewed on: 07 Aug 2018

We loved the service Pleasant Holidays provided us! Everyone had great customer service!
Travel Advisor:  Sharon Howell


By: S. Engles

Reviewed on: 30 Jul 2018

We had a 2 night stop over in Hawaii following our Australia trip. We didn't have many activities planned since this was to help us ease into U.S. time. Our stay in Hawaii was pleasant and we had no issues with our stay.
Travel Advisor:  Amy Daniel

Clear and to the point

By: D

Reviewed on: 12 Aug 2018

All of our tours and reservations made by our AMAZING travel agent Heidi were so organized through the Pleasant Holidays voucher packet. While traveling from country to country we were able to easily keep track of reservations and the important details thanks to the printed overview and voucher packet. Anything that makes such a complicated trip easier was definitely appreciated!

Hawaiian Holiday

By: Hawaiian Holiday

Reviewed on: 11 Aug 2018

I have used Pleasant Holidays before. They do a great job and have great pricing. My only issue is that I am top tier for many hotels, airlines and car rentals and even though I understand I would not receive the mileage/points due to bulk purchasing it was disappointing I was not recognized as being Diamond or Platinum with our suppliers.
Travel Advisor:  Abby Bebout

Turtle Bay Resort

By: TomB

Reviewed on: 12 Aug 2018

Debbie May has been my only contact at Pleasant Holidays.
Travel Advisor:  Debbie May


By: Liz

Reviewed on: 05 Aug 2018

Great trip and enjoyable.
Travel Advisor:  Doug Caviness

Pleasant Holidays

By: Susie

Reviewed on: 22 Aug 2018

I have booked 3 trips with Pleasant Holidays packages. The trips worked out well. We also enjoyed the convenience of booking activities through Pleasant Holidays.
Travel Advisor:  Georgann Swearingen


By: Tink

Reviewed on: 24 Aug 2018

As always the experience is always very good
Travel Advisor:  Ileana Weingart

Kauai Family Vacation

By: Brad V

Reviewed on: 27 Aug 2018

Wendy Thompson really did nice work!
Travel Advisor:  Wendy Thompson

Mexico Holiday

By: Mexico Holiday

Reviewed on: 04 Sep 2018

Excellent would definitely use them again.
Travel Advisor:  Lena Brown

Didn’t notice Pleasant holidays presence

By: Nuss

Reviewed on: 07 Sep 2018

I didn’t see or get the impression that pleasant was anywhere around.

no problems

By: k

Reviewed on: 08 Sep 2018

Wanda booked hotels and transfers through Pleasant Holidays and everything worked out great
Travel Advisor:  Wanda Worsley

Hawaii Trip

By: cindyann

Reviewed on: 18 Sep 2018

Every part of our trip was easy and smooth in Hawaii. The many tourism people we encountered were very professional in their duties.

Greek holiday


Reviewed on: 25 Sep 2018

Pleasant holidays had everything smoothly organized with kind, helpful, prompt, professional individuals- along with emergency numbers and emails in case anything went wrong along the way. Accommodations were amazing. We had the time of our lives!
Travel Advisor:  Kim Johnson

Pleasant Holidays-Happy Trails

By: Curry's Happy Trail

Reviewed on: 29 Sep 2018

Pleasant Holidays was a dream come true to work with. They were visible throughout our vacation in Cancun, Very pleasant & Easy to communicate with. Locating Pleasant Holidays @ the airport was simple. The staff made us feel comfortable & Kept us well informed. All while safely transferring us to our destinations.
Travel Advisor:  Nasreen Omer

Great Travel Agency

By: San Diego Steve

Reviewed on: 05 Oct 2018

We've used this same travel agency several times and have always been happy with the service. -Steve
Travel Advisor:  Krista Betts

Pleasant Holidays

By: Moku

Reviewed on: 30 Sep 2018

Great hotel in Kauai and lots of vouchers for breakfasts, etc.

A great time

By: Anj

Reviewed on: 05 Oct 2018

I thoroughly enjoyed my honeymoon in Los Angeles, and it was all made simple by Pleasant Holidays and our agent, Elena!
Travel Advisor:  Elena Cafaro

no opinion

By: Patti

Reviewed on: 14 Oct 2018

We relied on Roz. We knew where and when we wanted to stay.
Travel Advisor:  Roz Gibel


By: Patti

Reviewed on: 14 Oct 2018

no tour - self guided tour
Travel Advisor:  Roz Gibel

Hawaii package

By: Dinky

Reviewed on: 10 Oct 2018

Very good, the pleasant Holiday agent at Kaanapali Shors was very helpful on suggesting tours for me and my handicapped husband

Hawaii vacation

By: Clarkie

Reviewed on: 18 Oct 2018

Easy to work with. Didn't have to worry about anything from car rental, hotel stay, tours, etc. they took care of everything so we could enjoy our vacation.
Travel Advisor:  Gianna (Jenny) Serena

mauna kea hotel in Hawaii

By: GG

Reviewed on: 23 Oct 2018

Judy has put us on many of this company's tours.
Travel Advisor:  Judy Kotkin


By: Frazier

Reviewed on: 28 Oct 2018

Transfers all good. Professional people on time.
Travel Advisor:  Missy Sharp

Hawaii 2018

By: SeeGee

Reviewed on: 13 Nov 2018

No problems so far.
Travel Advisor:  Cynthia Hampton


By: Dwyane

Reviewed on: 14 Nov 2018

I have had 3 trip planed by Tony and everyone was great


By: L

Reviewed on: 14 Nov 2018

Overall it was good. A few little problems. On the Road to Hana tour they were supposed to bring a vegetarian meal and they did not. They stop at a store and got a little container of chopped up fruit. Which Wanda couldn’t eat.
Travel Advisor:  Jan Morris


By: Jose and Assiah

Reviewed on: 28 Nov 2018

Great people! Very friendly and helpful!
Travel Advisor:  Helga Thalheimer

Hawaii Vacation

By: Jim

Reviewed on: 27 Nov 2018

All of our tours were excellent. We had a great time.
Travel Advisor:  Tara Nielsen-Rise

Maui Honeymoon

By: Jim

Reviewed on: 29 Nov 2018

Pleasant Holidays is a very professional company that arranged the entire trip and provided a detailed itinerary for the trip.
Travel Advisor:  Jeanne Huth

Good work

By: Farm boy

Reviewed on: 30 Nov 2018

Our much needed vacation went off without a single hitch. Thanks for all the great planning help and execution.
Travel Advisor:  Shameeron Paur

Thanksgiving in San Jose Del Cabo

By: Mikki

Reviewed on: 04 Dec 2018

It's always comforting when traveling out of the country to know you have a reputable company working for and looking out for you.

Great Trip to Fiji

By: BarbMcG

Reviewed on: 18 Dec 2018

Our first trip to Fiji went off without a hitch. Our stay at Royal Davui Island was perfect! We flew into Nadi, Fiji, the took a small prop plane to Pacific Harbour, so we could take the boat to Royal Davui. Everyone we met was helpful and friendly. We enjoyed our accommodations, food, activities, and staff at Royal Davui. The property was beautiful and well maintained. We definitely felt pampered. Snorkeling in the Fiji waters was great! I would highly recommend Royal Davui. Our hosts John and Cathy were great! We also enjoyed our Couples Massage courtesy of! Thanks!
Not Recommended


By: redbird

Reviewed on: 20 Dec 2018

No. Did deal with them.
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By: Craig

Reviewed on: 22 Dec 2018

I'm not sure how much pleasant holidays had to do with our trip. Happy Jennifer fried had access to your platform I guess. She's why we went with your company.
Travel Advisor:  Jennifer Fried

Tour Operator

By: Jo

Reviewed on: 23 Dec 2018

We really had no issues with the tour operators. Tours were fine except for Pearl Harbor. tour. Was disappointed we did not get to go on the ferry on the water to the area of where the ships were and the attack was. We only got to see museums and walk around due to rainy and very windy conditions.
Travel Advisor:  Annie Humble - Gougler

Tour Operator

By: Joyous

Reviewed on: 13 May 2019

We never did deal with the tour operator. All the planning and work was done by the adviser.
Travel Advisor:  Wanda Worsley

Pleasant Holidays

By: Kristi

Reviewed on: 01 Jan 2019

Very satisfied with the trip and price!
Travel Advisor:  Jill Stralow

Great trip!


Reviewed on: 04 Jan 2019

Our experience with Pleasant Holidays was wonderful.
Travel Advisor:  Nathalie Liu

Costa Rica, Panama Canal

By: Kate

Reviewed on: 09 Feb 2019

Excellent. Helpful, professional and pleasant
Travel Advisor:  Kathy Rise

Maui Dream Trip

By: Karen

Reviewed on: 30 Dec 2018

The Pleasant Holidays as the final place holder was slower than anticipated for the final stats on this holiday. This is probably industry wide procedure, this was my first experience.
Travel Advisor:  Maureen Roemmick


By: Alice

Reviewed on: 01 Jan 2019

To circuitous a route. Too long a layover on return flights
Travel Advisor:  Nasreen Omer

Great Organization!

By: Steve

Reviewed on: 09 Jan 2019

It was nice to know that Pleasant Holidays is a reputable agency that was known at the resort I stayed at.
Travel Advisor:  Carrie Biro

Pleasant Holidays

By: DL

Reviewed on: 09 Jan 2019

I didn't work with Pleasant Holidays directly, but with Lisa acting as a liaison between both parties, it seemed very fluid and positive. I received traveling documents one week prior to leaving and it contained all of my information. They were a pleasant to work with,

very well-organized

By: cathy

Reviewed on: 13 Jan 2019

Our agent, Jennifer Fried, had 7 people from 3 locations all arriving and leaving within an hour of each other, a real feat . We had all of the specifics sent to us by Jennifer and Pleasant Holidays and since we don't travel that often, it was great having all of the particulars in black and white to carry with us. It made the trip so easy. I would certainly use both Jennifer and Pleasant Holidays again.
Travel Advisor:  Jennifer Fried
Not Recommended

Tour Company

By: Dave

Reviewed on: 25 Jan 2019

After the First-day Meet and Greet, the on-site representative made very little effort to contact us to see if everything was ok. I finally found her at the Dominicana resort next door to confirm our departure pick up for the airport.

Good company

By: Sweet Pea

Reviewed on: 18 Jan 2019

Thorough and professional
Travel Advisor:  Diane VanWyngarden


By: norm

Reviewed on: 15 Jan 2019

very good, I would recommend
Travel Advisor:  Dana Nethery


By: Jim Hudson

Reviewed on: 19 Jan 2019

Very pleased with service provided.
Travel Advisor:  Deborah Pulliam

Maui Vacation

By: James

Reviewed on: 23 Jan 2019

It was perfect, everything went smoothly.
Travel Advisor:  Sandra Staples

Pleasant Holidays review

By: Sharon

Reviewed on: 03 Feb 2019

Everything went smoothly. We have been with Pleasant Holidays before through Kathy Stallard with Direct Travel. Have not had any problems.
Travel Advisor:  Kathie Stallard

Friendly experience

By: Jose

Reviewed on: 05 Feb 2019

The staff were easy to find and very approachable. They were accommodating, and I felt taken care of while on vacation. Thank you!
Travel Advisor:  Rosalie Kellogg


By: Lori D.

Reviewed on: 08 Feb 2019

We had a great experience with Pleasant Holidays. Will definitely use them again.
Travel Advisor:  Diane VanWyngarden

No problems

By: Ringo

Reviewed on: 05 Feb 2019

Pleasant Holidays was the shuttle to and from the airport and resort. They were on time and the ride was comfortable.
Travel Advisor:  Jill Stralow
Not Recommended


By: Papa

Reviewed on: 18 Feb 2019

It was confusing working with Pleasant Holidays. The people at the resort seemed to not know what our package was and what we were required to pay above the "all inclusive" amount charged for the trip. I had questions about my bill when I went to check out, but could not get any answers before we had to leave in order to not miss our flight home. I was not pleased.

We had a great trip!

By: Clint

Reviewed on: 24 Feb 2019

Our trip to the Grand Caymans was great!! Pleasant holidays helped us to have a relaxing and enjoyable trip!
Travel Advisor:  Amal Mulhem

Punta Cana

By: Dave

Reviewed on: 03 Mar 2019

Okay, the trip was as expected for the money.
Travel Advisor:  Linda Voelker

Had some problems

By: Tom

Reviewed on: 03 Mar 2019

On arrival Pleasant Holidays had made a clerical error in booking Once discovering the error rapidly corrected the problems
Travel Advisor:  Sherry Wilczewski


By: Jill

Reviewed on: 05 Mar 2019

Great job. The package deal was put together nicely with explanations and examples. Transportation to and from airport was helpful and flights were booked with enough time in between.
Travel Advisor:  JoAnna Gonseth

Review of Pleasant Holidays

By: Joyce

Reviewed on: 21 Mar 2019

The two breakfasts that we were able to attend provided very nice selection of food. The tour operators were very pleasant and we’re not pushy . The pearl harbor tour, the luau, and the horseback riding experiences we’re very good. The whale watching experience was very disappointing. The people that provided the experience spoke of the possibilities that we would be seeing whales etc. and that this was a good time of year. We learned later that the statement that this was a good time year was false.
Travel Advisor:  Carrie Biro


By: Dash

Reviewed on: 22 Mar 2019

Pleasant holidays is a great platform when things get a little bumpy. This company has great handlers and takes the wrinkles out of the problem to make the experience enjoyable. You can do it yourself,plan your vacation, it might be less expensive but at the end using pleasant holidays its worth it. Your treated from the moment you pick up your packet to go that the excitement for adventure is to begin.
Travel Advisor:  Georgann Swearingen

Pleasant Holidays Vacations

By: Debbie

Reviewed on: 29 Mar 2019

We have been traveling with your company for years, with great success. Looking forward to our next adventure!
Travel Advisor:  Lisa Hollo

Panama canal cruise

By: from minsk

Reviewed on: 12 Apr 2019

Panama canal cruise
Travel Advisor:  Nelly Kats


By: Elcuv

Reviewed on: 10 Apr 2019

Alexandra resort was great. Rooms were nice. Staff was friendly but understaffed at times. Food was good but access to food was limited compared to other all inclusives we visited. Fitness room was too small. Beach and water were the best we have ever been to. We would return to Turks in a heartbeat but might try another resort that offers more water activities rather then having to go off campus. We had a bad experience with immigration picking up employees from the jet ski business our sons visited. Overall great vacation will return next spring.
Travel Advisor:  Marnie Wilkes


By: Jan

Reviewed on: 05 Apr 2019

Excellent. Our trip went exactly as planned.
Travel Advisor:  Peg Gullikson

New York trip

By: Dean

Reviewed on: 14 Apr 2019

Prices and services are always excellent!
Travel Advisor:  Ileana Weingart

Everything was covered!

By: Gaga

Reviewed on: 07 May 2019

The flight, the rooms ...everything was great! The rental car was a bit of a pain, but more the rental car company and their workers, than Pleasant Hawaiian. We were supposed to have a sport utility vehicle...they gave us a mini van. It all worked out great.
Travel Advisor:  Linda Voelker

Worked well

By: Bogie

Reviewed on: 01 May 2019

Except for an issue with the Hilton Grosvenor (Edinbugh Scotland) losing track of prepayment data, everything worked splendidly.
Travel Advisor:  Soon-Hie Sargent

DC Tour

By: GrandmaBlue

Reviewed on: 25 Apr 2019

This tour was fun, planned well and great for all the sites we saw! Our tour guide was enjoyable to listen to and learn history and facts from.


By: bandf

Reviewed on: 03 May 2019

It was really easy, but I think that has a lot to do with Leah.
Travel Advisor:  Leah Bergner


By: Mark S.

Reviewed on: 06 May 2019

N/A - did not have a tour operator
Travel Advisor:  Laura Slawter


By: Kyle M.

Reviewed on: 09 May 2019

They were easy to work with. Minimum effort required from us which is a plus.


By: Mah

Reviewed on: 11 May 2019

Wonderful experience with Pleasant Holidays! Would highly recommend everything with them!
Travel Advisor:  Jacee Johnston


By: LovetheSun

Reviewed on: 14 May 2019

Location was relaxing with no issues. Enjoyed it and would book again.
Travel Advisor:  Michael Pickens


By: Shan

Reviewed on: 18 May 2019

Pleasant was great! The company they used (Tucari) for our transport to and from the AP was perfect. They also met with us about our return home and any excursions. Even got a text from the rep just saying enjoy your day. That was nice!
Travel Advisor:  Shelley Oliver Littleton

Great tours and transportation

By: Connie

Reviewed on: 17 May 2019

All of our connecting rides were perfectly timed and entertaining. Everything was great!!
Travel Advisor:  Shelley Oliver Littleton


By: Leonard

Reviewed on: 28 May 2019

Last December I booked a Waikiki package which included an OCEAN FRONT room at the Hyatt Regency. When I arrived, no ocean front nor ocean view rooms were available. The people at Journese arranged for me to move to an ocean front room at the Sheraton Waikiki, which was fantastic. On the May trip to Waikiki, my OCEAN FRONT room at the Hyatt Regency had a clear unobstructed view of the ocean which I was pleased with.
Travel Advisor:  Debra Stern


By: Andy

Reviewed on: 22 May 2019

I worked with Heidi and she was great, but this service altogether is so helpful. I especially loved getting a complete itinerary and travel vouchers in a Pleasant Holidays pouch that I could keep with me during the travel process.

Top Rated Travel Company

By: BigWurm01

Reviewed on: 02 Jun 2019

Outstanding travel agency with experienced professional consultants. Extremely happy overall


By: Rapid1

Reviewed on: 28 May 2019

Trip was organized as expected.....and has always been the norm.
Travel Advisor:  Brenda Cadman

Pleasant Holidays Recommendation

By: Cindy

Reviewed on: 31 May 2019

All plans went as scheduled. Wonderful Vacation!
Travel Advisor:  Tonya Barber

A wonderful trip

By: Jamie P

Reviewed on: 07 Jun 2019

We had a great time with Pleasant Holidays, would book again!
Travel Advisor:  Laura Smith

Pleasant Holidays

By: Brenda & Terry

Reviewed on: 31 May 2019

Great experience with Pleasant Holidays!
Travel Advisor:  Laura Smith


By: Chris

Reviewed on: 24 Jun 2019

Really like the whole facility.
Travel Advisor:  Jane Oliver Dunlap

Great company

By: Huatulco

Reviewed on: 16 Jun 2019

We enjoyed traveling with Pleasant. The package we purchased had a proper itinerary and we truly enjoyed the hotel that came with their package.

Honeymoon In Paris

By: Alexandria

Reviewed on: 24 Jun 2019

Our experience with Pleasant Holidays for our honeymoon was absolutely amazing! We never had any issues while there, and enjoyed every single day of our trip!
Travel Advisor:  Amy Pearson-Jensen

Tour operator

By: Traveling gal

Reviewed on: 28 Jun 2019

Tour operators were very accommodating. They we're very professional,always on time , and had their customers best interest at heart. I would recommend using this particular agency when traveling abroad!
Travel Advisor:  Georgann Swearingen


By: Erin

Reviewed on: 19 Jun 2019

The vacation was perfect. Heidi was amazing on every detail planned out. She did everything down to the excursions. Heidi has been doing our travel arrangements for over five years and would never go to anyone else.

Templeton Family

By: Templeton Family

Reviewed on: 26 Jun 2019

They are very efficient and explained everything in detail.
Travel Advisor:  Jane Oliver Dunlap

Costa Rica Family Vacation

By: Yvette

Reviewed on: 21 Jun 2019

We had a great time on our Costa Rica vacation and using Pleasant holidays for our plans. We look forward to planning in the future.

Pleasant Holidays

By: Carl Ham

Reviewed on: 24 Jun 2019

very easy using them as my Travel Advisor did all the work and P/H sent me all the paper work.
Travel Advisor:  Linda Talboy

Punta Cana

By: The Dawson's

Reviewed on: 12 Aug 2019

Our experience was great. Everything for our trip was excellent. Our accommodations were fantastic and the resort was beautiful. We had a wonderful and we have some wonderful memories. We only had one issue and that was with the transportation company once we got to Punta Cana. But our agent made sure that everything was taken care of for us.

Good experience

By: Zuma

Reviewed on: 04 Aug 2019

Pleasant Holidays provided a great vacation package and I would use them again.
Travel Advisor:  Jane Oliver Dunlap

Bermuda VacationExcellent

By: Bill

Reviewed on: 14 Aug 2019

Excellent Service


By: Andres

Reviewed on: 05 Aug 2019

The Pleasant Holidays travel agency is by far one of the best ones out there, they helped us plan our vacation and it went really good. I would recommend them all the time.
Travel Advisor:  Jane Oliver Dunlap
Not Recommended

For most travelers would be fine. For us it didn't work out

By: Recent traveler

Reviewed on: 24 Jun 2019

This was our first trip where we booked the entire trip through a travel agent, and we probably would not do it again. While the prices for flights and certain hotels were certainly a motivation to book with them, the lack of flexibility on the trip was not. When the airlines changed airplanes and our seats were changed, we were unable to call in and make changes because we would have to call our travel agent to do so. When one of our hotels only had one of our rooms (instead of the two we paid for) the hotel couldn't just modify our reservation and give us a different room because it was already paid for via the travel agent and changes would have to go through them. So we got moved from room to room every night - to stay in a room that was "already paid" for. When our driver didn't show up at the airport to pick us up as promised, we were supposed to sit and wait until he showed up. After an hour we decided to take an uber and had to forfeit the $80 we had prepaid for a driver

Snorkeling on Maui

By: Elizabeth

Reviewed on: 25 Jun 2019

Our crew were excellent! We did snorkeling and SNUBA diving. The meal was catered and delicious. Snacks were perfectly planned. The weather was rough, and the captain made a great decision to move and it made the day. We dived with the turtles! Drinks were wonderful on the way back to port.
Travel Advisor:  Kim Johnson

Maui 2019

By: Kyle

Reviewed on: 05 Jul 2019

I didnt interact directly with this company. the travel agent made all the arrangements. everything worked out well.
Travel Advisor:  Dani Garcia

Honeymoon Travel

By: Rachel

Reviewed on: 07 Jul 2019

I would recommend working with Pleasant Holidays. Everything was well put together and laid out for us ahead of time. All the travel and hotel accommodations went beyond smooth. Our honeymoon was a memory of a lifetime, and couldn't have done it without Pleasant Holidays!
Travel Advisor:  Lisa VanBuhler

Turks and Caicos

By: Dave

Reviewed on: 06 Jul 2019

It was great. No issues
Travel Advisor:  Lisa Salloum

They were very responsive

By: Glo worm

Reviewed on: 25 Jul 2019

This was a new experience. I had already secured our lodging and they assisted me with air arrangements and rental car arrangements. The airline did not open the exit row until the last day before our flights. They were trying to SELL them and when not sold they released them for assignment to other passengers. I had 3 people over 6 ft. tall and they were able to get Exit row seating on both flights. We were a group of 9 and only one person had a seat by themselves, which was not a problem.
Travel Advisor:  Terri Stanfield


By: Irma

Reviewed on: 29 Jul 2019

Amazing experience!
Travel Advisor:  Barbara Dobson

Hawaii vacation experience

By: Gina

Reviewed on: 30 Jul 2019

Our experience was satisfactory.
Travel Advisor:  Nancy Borzino

3 islands, 3 days on each island

By: Griswald

Reviewed on: 02 Aug 2019

Hertz Honolulu a disaster!Waited over an hour. Only 3 of 8 stations open.Aston Waikiki Towers awesome! First room had obstructed view. After complaining pointed out reservation on Aston letterhead, staff reassigned to a wonderful room. Staff incredible, room beautiful, view perfect.Spoiled us for remainder of trip.Aston Kaanapali Shores-gorgeous landscaping,pool, great location, great restaurant.Room decor somewhat outdated..3 star..Wood furniture incredible, but upholstery a bit shabby.Poor turn down service for sofa bed.Hilton Waikola.beautiful grounds.Tram takes too long.30 minutes each way. Parking too expensive, lot too far away.No turn down first night,attempted to open sofa bed.Sofa bed nailed down.Room was for 3. Staff should never have assigned that room to us. Had to have rollaway and blocked use of sofa to view tv.(Motel 6)Talked to property manager with no good results.Kid oriented place,would have preferred somewhere not so kid oriented.Despite Hilton,trip was wonderful.
Travel Advisor:  LuAnn Harden


By: Fly

Reviewed on: 02 Aug 2019

Amazing experience always!
Travel Advisor:  Sue Bauer

Pleasant Holidays; worked out wonderful

By: Texas Travelers

Reviewed on: 31 Aug 2019

All our experiences with Pleasant Holidays have been excellent.
Travel Advisor:  Pam Smithgall

Costa Rica Trip

By: Jeff

Reviewed on: 26 Aug 2019

Not much direct interaction with Pleasant, but in a last-minute phone call or two they were able to get us some helpful information so we could plan better upon arrival.
Travel Advisor:  Patty Perry

Excellent trip!

By: Jamie Ryan

Reviewed on: 04 Sep 2019

Pleasant holidays worked very well with Lisa to ensure that we all had a wonderful trip. I certainly will travel with them in the future. Thank you so much!
Travel Advisor:  Lisa D. Fitzgerald

Great service

By: Cherny’s

Reviewed on: 29 Aug 2019

Our driver was waiting for us when we landed in Rome with ice cold water provided in a comfortable, cool vehicle which was greatly appreciated as the temperature was 90. Luigi was very informative during our ride to our hotel and gave us lots of helpful hints. The Savoy hotel and employees were friendly and very helpful also. When we were headed to the ship, the next day, Luigi was there for us again. Pleasant Holidays was the perfect way to start our vacation!
Travel Advisor:  Jill Stralow

Pleasant Holidays

By: Debbie

Reviewed on: 15 Sep 2019

We had a wonderful trip booked by Karyn Ewald of Direct Travel. We had no direct contact with Pleasant Holidays.
Travel Advisor:  Karyn Ewald

My Travel Agent

By: Joe

Reviewed on: 15 Sep 2019

My travel agent uses Pleasant Holidays which can only attest to their excellence.
Travel Advisor:  Elaine Clapp

great operator

By: Cole Thomas

Reviewed on: 17 Sep 2019

Pleasant Holidays were great. Very helpful, friendly, and streamlined.
Travel Advisor:  Donna Jacobs Padilla


By: Teebee

Reviewed on: 24 Sep 2019

Had an amazing time and felt zero anxiety about traveling.
Travel Advisor:  Donna Jacobs Padilla

All good!

By: Judy

Reviewed on: 27 Sep 2019

Great hotels and events!
Travel Advisor:  Lynn Hayes


By: Lisa

Reviewed on: 10 Oct 2019

Good service. Totally recommend
Travel Advisor:  Beverly Beck

Great service

By: Nick and Julie

Reviewed on: 05 Oct 2019

The drivers were all very safe and courteous. Made our first impression of Costa Rica very memorable
Travel Advisor:  Katherine Fields

Cabo 2019

By: Lisa H

Reviewed on: 06 Oct 2019

Seamless. No complaints. Great company with many options for their clients.
Travel Advisor:  Jennie Jensen

Good experience

By: Texman

Reviewed on: 09 Oct 2019

We had no issues whatsoever with Pleasant Holidays. All arrangements that were made ended up working out great.
Travel Advisor:  Pam Smithgall

Great trip

By: BonBon

Reviewed on: 28 Oct 2019

Veronica coordinates this trip with Pleasant Holidays and everything went like clockwork.
Travel Advisor:  Veronica Isham

Pleasant Holidays Review

By: Lindsey

Reviewed on: 21 Oct 2019

We had a very positive experience with Pleasant Holidays. Everything was taken care of for us and let us really enjoy our honeymoon.
Travel Advisor:  Cathy Rowland


By: Vanessa

Reviewed on: 28 Oct 2019

Very organized! Easy to go through. Love the app to see it all.
Travel Advisor:  Jane Oliver Dunlap


By: DebLyn

Reviewed on: 31 Oct 2019

They were so easy to work with and managed to work with out schedule
Travel Advisor:  JoAnna Gonseth

Hawaii family vacation

By: Misty

Reviewed on: 05 Nov 2019

Pleasant Holidays is a class act. The hotels and services within the Pleasant Holidays family are beyond exceptional. The one hotel I insisted on staying at, that was not within the Pleasant Holiday family, ended up being horrific and we checked out 15 mins after checking in. Thankfully, our travel agent, Pam Smithgall, was able to book us multiply rooms at a Pleasant Holiday resort with just a few hours notice.
Travel Advisor:  Pam Smithgall


By: Iceman

Reviewed on: 31 Oct 2019

Pleasant Holidays was good. They meet us with lei's when we got off the plane. They had our name on a board, so it was easy to find them. The car wasn't as easy to figure out. It would of been better to know they were in the same car rental spot as Hertz, but we still found them. A sign outside the doorway helped. Maui was great! I would recommend going to anyone.
Travel Advisor:  JoAnna Gonseth


By: lily

Reviewed on: 06 Nov 2019


Bucuti and Tara

By: Shell

Reviewed on: 15 Nov 2019

Aruba’s Bucuti and Tara resort was awesome! It was everything it professed to be online, and Pleasant holidays handled all the details for us. This resort is excellent for married, older adults who like quieter destinations. Lots to do, but the beach is so peaceful!! We will definitely be back.
Travel Advisor:  Donna Hall

Trip to/from hotel

By: Amy

Reviewed on: 14 Nov 2019

They did a great job! We missed our flight and they were very good about making sure to be there when our other flight came in.
Travel Advisor:  James Abel

San Juan Cruise

By: San Juan Cruise

Reviewed on: 20 Nov 2019

Very easy to work with.
Not Recommended

hard to work with

By: luckeye

Reviewed on: 01 Dec 2019

this company required everything, even the simplest question, tobe done through the travel agent. When I called to find where to meet the boat in mandalay, they wanted me to deal with my agent back in the usa and a twelve hour time difference. This is ridiculous. I will never book with them again.

Wonderful vacation

By: Cece

Reviewed on: 01 Dec 2019

Good, I would recommend Pleasant Holidays.
Travel Advisor:  Sheri Phillips

Great Honeymoon!

By: Creighton Asbill

Reviewed on: 03 Dec 2019

Everything in our Barbados honeymoon was great. From the flights, rides, and adventures; they did great with all the details of our trip. We will definitely be back to boots to journey for all our future trips. We appreciate everything that they did.
Travel Advisor:  Michael Pickens

Top Rating

By: H E

Reviewed on: 03 Dec 2019

Great service, and follow through.
Travel Advisor:  Amber Kimble


By: gman

Reviewed on: 26 Dec 2019

Pleasant Holidays was great!
Travel Advisor:  Devan Mercer

Cancun Holiday

By: Uncle jJohnnie

Reviewed on: 25 Dec 2019

Went without a hitch.
Travel Advisor:  Diana Chartier


By: Schooner

Reviewed on: 22 Dec 2019

We could not have been more pleased with our accommodations transfers and overall holiday. Our only issue was a return flight departing Antigua.
Travel Advisor:  Laura Smith

Great trip and great price!

By: Scott from L.A.

Reviewed on: 05 Jan 2020

Pleasant offered great options for all-inclusive and adult only properties with reasonable prices. Definitely recommend using them.
Travel Advisor:  Erika Mlachak Farmer

Playa Del Carmen

By: Ms G

Reviewed on: 03 Jan 2020

Everything was exactly as promised in the itinerary. I had no problems or issues at all!
Travel Advisor:  Roz Gibel

Cruise Details

By: Craiger

Reviewed on: 04 Jan 2020

Everything was as planned and we encountered no issues.
Travel Advisor:  Alexandra Tucker

Costa Rica

By: Kelly Tummillo

Reviewed on: 23 Jan 2020

Tour operators for both of our excursions were excellent! Very friendly and accommodating and knowledgeable.
Travel Advisor:  John Rees

Family Trip

By: Family Trip

Reviewed on: 12 Jan 2020

Excellent resort, excellent service, great food quality and variety. Employees friendly and helpful.
Travel Advisor:  Sharon Howell

Taste of Tahiti cruise

By: Amy

Reviewed on: 11 Jan 2020

Most everything was addressed. There were a few bumps in the road, but when traveling that is to be expected.
Travel Advisor:  Ursula Pearson


By: Jacob

Reviewed on: 17 Jan 2020

Not sure what they did but if Spencer works for them then they are great too. Everything was great.
Travel Advisor:  Spencer Shumaker


By: nicky

Reviewed on: 29 Jan 2020

Very professional, pickups always punctual, well organized.
Travel Advisor:  Edwin Ellis

Tours & Hilton


Reviewed on: 31 Jan 2020

Hilton check in took almost 2 hours! Unacceptable. They were not fully staffed & unorganized. Would have liked them to offer some compensation for the delay Complex was too big, too many people & we never made it to the beach. Staff there was stressed & not helpful.
Travel Advisor:  Debbie May

South sea

By: Gilly

Reviewed on: 28 Jan 2020

Did not have direct contact
Travel Advisor:  Liane Chrastina


By: DC 450

Reviewed on: 20 Feb 2020

No issues although we had a long layover in Atlanta to go to JAX of 3 hours. Not sure why we were not only an earlier flight
Travel Advisor:  Angela Pierson

Pleasant Holidays

By: Bill

Reviewed on: 12 Feb 2020

everything was well organized.
Travel Advisor:  Diana Gardner


By: Geni

Reviewed on: 12 Feb 2020

The staff at check in was efficient and when it was time to check out they helped us print our boarding passes so we wouldn’t have to do it at the airport.
Travel Advisor:  Rene Maillard


By: Hudson Auto

Reviewed on: 16 Feb 2020

We recommend Pleasant Holidays - we have used this tour operator for two corporate incentive trips and have been very pleased.
Travel Advisor:  Deborah Pulliam

Review of pleasant holiday

By: Ted

Reviewed on: 18 Feb 2020

It was fine. They should give a break down on cost instead of just a total cost.
Travel Advisor:  Sue Bauer


By: David

Reviewed on: 26 Feb 2020

Had very little interaction with the operator but everything went smoothly-no surprises.
Travel Advisor:  Lisa Salloum

Aruba 2020

By: wu

Reviewed on: 19 Feb 2020

Pleasant Holidays seems to have nice venues in their selection. We had transportation arranged for us and it is always efficient and easy to use.
Travel Advisor:  Karyn Ewald

High seas

By: Terminator

Reviewed on: 26 Feb 2020

I am assuming that since we had such a good experience that Pleasant Holidays had a lot to do with that. Everything was planned perfectly to a tee!
Travel Advisor:  Debbie May

Thank you

By: MammaMeg

Reviewed on: 02 Mar 2020

Wonderful trip!
Travel Advisor:  Annie Humble - Gougler

Hawaii Maui Kona trip

By: Greg H

Reviewed on: 23 Feb 2020

Very good, they were prompt and accommodating at check-in and check-out and during the stay.
Travel Advisor:  Rene Maillard

Excellent Trip

By: JLB60

Reviewed on: 26 Feb 2020

Perfect time spent at Napili Kai! This is a wonderful resort for young and old. Close to Lahaina, but not too close. Services and staff were great. No problems with our travel plan. We enjoyed every minute.
Travel Advisor:  Maureen Roemmick

Excellent company

By: Fun in the sun

Reviewed on: 08 Mar 2020

First time using this agency. This was first class- except for travel arrangements. Only had less than thirty minutes to get to second leg of trip. First arrangement in fall was different than we looked at final. Two hundred dollar change fee- we just prayed we would make flight.
Travel Advisor:  Diana Mamone


By: G&C

Reviewed on: 04 Mar 2020

We had a great experience with working with Pleasant Holidays and would would use them again.
Travel Advisor:  Andrea Keiderling Fehl

Cook Islands

By: Carnac

Reviewed on: 06 Mar 2020

all details went well, accomodmations were best in islands
Travel Advisor:  Sara Krutsinger

Pleasant Holidays

By: sun lovers

Reviewed on: 15 Mar 2020

We were greeted at the Airport and had transportation ready and convienant to us
Travel Advisor:  Maureen Roemmick

Beautiful Destination

By: Roxanne

Reviewed on: 14 Mar 2020

We had a wonderful time with our adult children. The food was delicious, the staff was friendly...glorious resort.
Travel Advisor:  Carol Hammond

Great itinerary

By: Sun seeker

Reviewed on: 11 Mar 2020

Very pleased with the itinerary that was planned for us which allowed for our trip to flow seamlessly. We were going to two islands and they arranged an itinerary that made the logistics of dropping off our rental and catching a ferry pretty efficient. This is the second time we’ve booked with the tour operator.
Travel Advisor:  Deborah Trevino


By: Nanc

Reviewed on: 11 Mar 2020

We loved the accommodations!
Travel Advisor:  Liane Chrastina


By: Juju

Reviewed on: 13 Mar 2020

We had a great time! The resort was luxurious, food was gourmet, the golf was great, too. The people working in the resort were warm and friendly...all in all fun! I’d come back in a heartbeat! Ellen, as always, did a great job and had us all set up for a great trip...
Travel Advisor:  Ellen Coleman

Hawaii was everything I expected

By: Denise

Reviewed on: 14 Mar 2020

Great trip and all went really well
Travel Advisor:  Lu Ann Haygood


By: cj

Reviewed on: 16 Mar 2020

Every trip we have planned with Pleasant Holidays has been wonderful. The lodgings are comfortable, clean and in great locations. The ease of accessing cars, lodging and getting info about the area is wonderful and really improves each trip.
Travel Advisor:  Maureen Roemmick


By: Lilly

Reviewed on: 22 Mar 2020

We had a great experience and would definitely book a other trip in the future.
Travel Advisor:  Donna Jacobs Padilla


By: Lilly

Reviewed on: 22 Mar 2020

Yes, we would highly recommend Pleasant Holidays to any friends and family traveling in the future.
Travel Advisor:  Donna Jacobs Padilla

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