Auto Europe

d/b/a Driveaway Holidays in Australia and New Zealand

Auto Europe

For over 60 years, Auto Europe has been a leader in worldwide car rental services, covering over 20,000 locations in over 180 countries.

Insider Tip

Did you know that Auto Europe offers chauffeur drives and transfers worldwide?

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Reviews and Recommendations for Auto Europe


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Highly Recommended

By: Not provided

Reviewed on: 15 Sep 2013

Our recent car rental experience was with Auto Europe. From check-in to check-out, the process was "seamless". The vehicle performed very well. I would use Auto Europe again.
Travel Advisor:  Roxanne Girard

highly recommend

By: ego

Reviewed on: 08 Sep 2013

Whenever I fly to Europe I rent a car for the time that I spend there. Ordering the car in the States it has always been available in Europe when I wanted it and the size of car I wanted. Never a problem!
Travel Advisor:  Kenneth Sause

Good outfit

By: Terry

Reviewed on: 17 Sep 2013

Very cooperative. Nice cars. We were given a car which I am sure was not the one ordered by our agent. They were very cooperative and apologetic in upgrading to the kind of car that I am sure was specified by our agent. Was not happy with the helpfulness of the agent in Madrid airport when we turned in the car. We were in the wrong terminal (Madrid has 4 - unbeknownst to us) and the agent had no clue to our quandary.
Travel Advisor:  Ellen Coleman
Not Recommended

do not recommend

By: Steve

Reviewed on: 18 Sep 2013

our car was not ready and then they couldn't find the car we rented. Waited about 1 1/2 hours to find a substitute vehicle and the counter staff was less than helpful.

Great car

By: sister

Reviewed on: 25 Sep 2013

The car we picked up in Dubrovnik was the largest car I ever rented in a European country. It allowed plenty of room for luggage without all the struggle. They said it was a free upgrade from what was booked.
Travel Advisor:  Jan Hammond


By: Willie

Reviewed on: 07 Oct 2013

Had some miscommunication about pick up. Was handled judiciously.
Travel Advisor:  Meredith Broder


By: Not provided

Reviewed on: 04 Nov 2013

Highly recommended

By: pearson4

Reviewed on: 16 Dec 2013

We had a great experience with auto Europe when we rented a car to drive through Tuscany. Both pick up and drop off went smoothly. We had no trouble with the car and would use auto Europe again.
Travel Advisor:  Nancy Cutter


By: Celestial

Reviewed on: 26 Nov 2013

Quick and courteous knowledge and service..concerned with the customer....
Travel Advisor:  Deborah Trevino

car rental

By: ehopps

Reviewed on: 30 Jan 2014

For years I have rented cars through auto europe. I always ask for a VW Polo. This time I even got one not just another in the class. Happy with your service and Eurocar in Germany.
Travel Advisor:  Kenneth Sause
Not Recommended


By: Jayesh

Reviewed on: 24 Feb 2014

Good  service, easy to get care and drop off.   Just found it overpriced and also not the best car for the amount we paid.  

Vienna Office Great - Venice Office Not Great

By: Alabama Wine

Reviewed on: 07 May 2014

The help and service we received in the Vienna office was fantastic. The office staff on the Sunday afternoon when I got the car was quick, efficient, and couldn't have been betterThe Venice office, where the car was dropped off, was less than helpful. I understand that a language barrier was a problem, but the agent at the counter was completely uninterested in helping me. He just directed me to go online for any questions.Again, Vienna was a fantastic help. Venice, not so much...
Not Recommended

Try Avis

By: Not provided

Reviewed on: 31 May 2014

I would think twice about booking with National. Probably because their prices are attractive, there were so many people getting cars it took us 1 1/2 hour to get ours

Highly Recommend

By: Billy

Reviewed on: 29 May 2014

Highly Recommend

By: Chrisso

Reviewed on: 16 Jun 2014

Very easy as setup by travel agent.  Car was in great condition and the car I ordered was the car I was given with no problems. Only odd thing was that the European GPS I ordered through auto europe was sent to my home in USA and arrived the day before my flight.  I didn't know the GPS was coming to my home and thought it would be given to me when I picked up the car.  It was lucky I wasn't leaving from my travel partner's house or another city or I would not have received it. My packages are received by my apartments office and I also most didn't bother to go down and pickup my packages.
Travel Advisor:  Linda Terrill

Auto Europe made it so easy!

By: Ed & Laura

Reviewed on: 27 Sep 2017

Checking in to pick up the car was simple, with the Hertz lot just across a parking area from the Shannon (Ireland) terminal. They were easy to work with and made the whole process very simple. We had a great car and after getting used to driving on the left side of the road, our experience on the roads was wonderful. Checking the car back in at the Dublin airport was also very easy and they even dropped me off at our nearby airport hotel afterward. Wonderful experience all around!
Travel Advisor:  Marian Blessing

Italy Trip

By: Robie

Reviewed on: 29 Sep 2017

Yes but barely. They got everything right but there seemed to be a lot of transcribing of existing information involved in registering to get the car. The actual obtaining and returning of the car in the garage were slow and not particularly friendly.
Travel Advisor:  Beth Bastian


By: Sam

Reviewed on: 28 Sep 2017

Everything went as planned
Travel Advisor:  Joan Schwartz

Spain - Auto and GPS

By: Anne

Reviewed on: 01 Oct 2017

The car and GPS provided great service to us as we traveled the Andalusia region of Spain.
Not Recommended

Reservation problema/slow to action afterwards

By: Nic P

Reviewed on: 01 Oct 2017

Somewhere in the reservation process there was a problem. We got double charged on one service and charged more than we should have on another. They are looking into my case, but resolution is taking a long time.

Auto Europe

By: Jordan C

Reviewed on: 25 Sep 2017

Auto Europe was a little confusing to navigate around. We were unaware that Auto Europe wasn't the rental company so when we got to Sicily we were confused when we couldn't find an Auto Europe counter. We eventually found the counter we needed to go to for the actual car rental company, and when we got our car, the gas gauge didn't work and that was the only car available to us. However, this wasn't Auto Europe, it was the actual rental car company. We didn't really deal directly with Auto Europe at all.
Travel Advisor:  Julia Fisher

Italy/Scicely trip 2017

By: U

Reviewed on: 04 Oct 2017

New,clean and well serviced vehicle. Thought it was an excellent value. Make sure to get their WiFi!!
Travel Advisor:  Steve Kuriga

rates are good internationally

By: Chuck

Reviewed on: 29 Sep 2017

very good their rates are exceptional for international rentals
Travel Advisor:  Patricia Mankin

With Conditions

By: Ireland 2017

Reviewed on: 28 Sep 2017

They are a very good company and I would not hesitate to use them again. We did run into one employee who did not provide us with the service we are use to seeing.
Travel Advisor:  Jackie Matthews

European Car Rental Different than American

By: Teachick

Reviewed on: 27 Sep 2017

Mediocre. There was one agent on duty when we arrived at their pick-up place in Florence and a bit of a wait. Once we got to the agent, we quickly got through the process, having prepaid. The car appeared not to have been cleaned and had less than a full tank of gas. The car was fine otherwise and got us around all of the s curves and round-abouts. The drop off at the airport was more of what we're used to in the states.
Travel Advisor:  Martha Gaughen
Not Recommended

Long, long wait to get your car!

By: Coconut

Reviewed on: 09 Oct 2017

We arrived in Nice after an overnight flight from the US. We had reserved our car months earlier. The wait to pick up the car was over 2 hours! The process is very inefficient and needlessly long. When we finally got served the agent tried to upsell us to other cars. In the end, we got a great car that was reliable but getting out of the airport was very frustrating!

European Vaca

By: CtDoc

Reviewed on: 01 Oct 2017

The pick up and drop off locations were convenient, staff was very efficient and friendly. The car was clean, easy to drive and GPS very accurate
Travel Advisor:  Nancy Yale

Great service!

By: Robmel

Reviewed on: 30 Sep 2017

Well done Auto Europe!
Travel Advisor:  Deborah Pulliam



Reviewed on: 01 Oct 2017

Cars were nice and driving went smoothly
Travel Advisor:  Bettie Lee

Rental car

By: Nancy Jo

Reviewed on: 06 Oct 2017

Fast and efficient service both picking up the car and returning it.
Travel Advisor:  Kathy Rise

Get there early

By: lk

Reviewed on: 23 Oct 2017

The company processes all gold members first which is almost everyone. After weighting over one hour they finally processed us. We still would have waited but they fit us in because we inquired why our number kept dropping and explained that we had a 6 hour drive ahead of us. Overall the staff was friendly and quite helpful.
Travel Advisor:  Russell Wagenaar


By: no nickname

Reviewed on: 16 Oct 2017

fine the car was nice, although the low tire pressure gage was on and then we had a flat
Travel Advisor:  Susan Sparks

France/Lyon airport

By: Jack

Reviewed on: 17 Oct 2017

Fantastic!!!! easy from start to finish!!!
Travel Advisor:  Monika Dysart
Not Recommended

Rental car in Nice

By: Bill

Reviewed on: 29 Oct 2017

It took too long to get (2 hours) even with prepaid account. Hertz would have been no wait.

Service Provider, Auto Europe

By: Limey

Reviewed on: 25 Oct 2017

OK But they did charge us extra for I do not know what.. Hard to decipher the bill.The car was in good shape and the service efficient.
Travel Advisor:  Judy Kotkin

Car rental in Rimini, Italy was fine !

By: Mike & Janice

Reviewed on: 22 Oct 2017

Rented an automatic Renault Megane - the car ran well and had lot's of pickup and storage for luggage.
Travel Advisor:  Laura Hartman

Our trip to Italy

By: Bob

Reviewed on: 23 Oct 2017

Travel Advisor:  Diane Colaizzi

Italy 2017

By: nancy

Reviewed on: 23 Oct 2017

Fair. When we got car GPS was in German. Took awhile to fix that. GPS was also set to "no highways" so took awhile to fix that so we could get off 2 lane roads. They should have helped us with this stuff in the beginning. Also, hard to find return at Milan airport
Travel Advisor:  Randie Rosenberg

Car Rental

By: Travel Duo

Reviewed on: 26 Oct 2017

Very good. Easy to use.
Travel Advisor:  Krista Wissinger

Very easy

By: Shay

Reviewed on: 10 Nov 2017

Auto europe made the car rental process very easy. Everything went smoothly and will be using again for sure.
Travel Advisor:  Martha Gaughen


By: Spain

Reviewed on: 30 Oct 2017

Good company Everything went well
Travel Advisor:  Sigrid Braeckeveldt

Trip to U.K. Ireland and Scotland

By: Renee

Reviewed on: 27 Oct 2017

Great No problem
Travel Advisor:  Melita Hein

Portugal in the Fall

By: Sue Mann

Reviewed on: 29 Oct 2017

We didn't work directly with Auto Europe, but they organized most details of our trip through our travel agent. Everything went off without a glitch.
Travel Advisor:  JoAnne Patterson

Car rental in Florence

By: Sharon

Reviewed on: 08 Nov 2017

Helpful and flexible when smaller vehicle was requested.
Travel Advisor:  Judi Chaitman

Rental Car

By: Steve Levee

Reviewed on: 06 Nov 2017

Did not rent from Auto Europe. Our agent Switched our rental to Avis because of better insurance coverage. My only issues were: Windshield and interior windows not cleaned before we picked up the car. Drove around with a film on windshield. until we cleaned some of it off. Avis placed a 'temporary Visa charge' of 56 Euro (about $66) on our Visa Credit Card for a full tank of fuel, which will be charged if they have to fill it upon its return. We filled the tank shortly before we dropped the car off at Madrid's main Railroad station. There was a lot of commotion at Avis' drop off location, so we just left the vehicle and have no idea if they accepted the vehicle as having a full tank. We have not seen a charge for fuel yet, so I assume there will be none. By the way, the charge is either all or nothing. If we brought it in with say, 3/4 of a tank, they'd charge us to fill the entire tank. This is a great incentive to make sure the tank is full upon drop off and return.
Travel Advisor:  Beth Jenkins Washington

Didn't get to use

By: p and c

Reviewed on: 10 Nov 2017

Trip canceled for health issues. Will re-book next year
Travel Advisor:  Pat Wilcock

Fall Trip to Europe

By: Fall European Trip

Reviewed on: 16 Nov 2017

Seamless, the Alfa Romeo was to drive.
Travel Advisor:  Marlene Singer

French auto rental

By: Vic

Reviewed on: 19 Nov 2017

All went well except at the return of the car. I missed the return time (11:00AM) by an hour, but then found that the office closes for from 12:00 to 2:00. I had to "hang around" until they reopened, only to learn that I would be charged for an additional day.
Travel Advisor:  Melita Hein

Auto Europe review

By: Michele

Reviewed on: 04 Dec 2017

Everything was perfect.
Travel Advisor:  Deborah Pulliam


By: Tom

Reviewed on: 27 Nov 2017

Everything was fine. A bit more expensive than I'm used to paying in Europe. Steve saved enough on the airfare to pay for the car rental.
Travel Advisor:  Steve Kuriga

caer rental

By: Ireland

Reviewed on: 04 Dec 2017

Great! Get the insurance if you drive in Ireland...
Travel Advisor:  Kate Winslow

Car rental in France and Austria

By: Rita C

Reviewed on: 02 Jan 2018

Good. The model vehicles requested were available.
Travel Advisor:  Lois Moran
Not Recommended

Hidden Fee

By: Martin

Reviewed on: 29 Dec 2017

At the Melbourne Airport I had to pay a 27% surcharge for picking up the car at the airport. I have not encountered this type of charge before. There pricing was opaque to say the least. However, I was fully satisfied with the car that I rented. Under recommendation above I said no but would have said maybe if given the choice

Highly recommend Auto Europe

By: Dennett

Reviewed on: 05 Jan 2018

Very impressed with Auto Europe, great rate even with full insurance. We picked up and dropped off our car at Marseilles Airport (right across the street from terminal). No hassles either way. Highly recommend getting full insurance coverage which gives you complete piece of mind that any accident or theft is completely covered. After 8 days of driving in Provence, their only requirement was to return the car with a full tank of gas.
Travel Advisor:  Kathy Burns Lamphier

European Car Rental

By: Katrina

Reviewed on: 08 Jan 2018

Even though I’m a biz traveler and use Hertz and National, we asked our travel agent to book our car in Europe. So glad we did. Great car, insurance and price!
Travel Advisor:  Kristen Fernandez


By: Pepe

Reviewed on: 16 Mar 2018

convenient, reasonable, pleasant service was excellent
Travel Advisor:  Kevin Grubb

Trip tp Prague

By: Mike Moore

Reviewed on: 02 Apr 2018

Car was great. Easy to get thru the rental process.
Travel Advisor:  Lisa Baker
Not Recommended

Car Rental in Portugal

By: Eastern Ontario Traveller

Reviewed on: 16 Apr 2018

We rented a Mercedes 180 - a small diesel car with a TomTom GPS. The car was brand new and was the right size for Portuguese narrow streets. The overall experience with the car was good, however customer service was poor (check-in took far too long). Also, when I had a problem with the GPS, it was impossible to reach anyone on the phone (I tried a few numbers). Finally, I had to send an email to get their attention. It took a bit of negotiation to get them to remove the GPS charge from my bill.

Routine service-nothing special

By: Travel Nut Seattle

Reviewed on: 23 Apr 2018

nothing to report--routine
Travel Advisor:  Denise Larson

Great Rental car!

By: Wendy M.

Reviewed on: 24 Apr 2018

We had no issues with Auto Europe. They booked us with a Hertz rental car and everything was as expected. Very pleased with our travel arrangements.
Travel Advisor:  David Mellon

Car rental

By: Lou

Reviewed on: 26 Apr 2018

We rented aSkoda Kodiak which was room enough and reliable. It was a good ride.
Travel Advisor:  Lilo Matinas

Travel Abroad

By: Wesb

Reviewed on: 09 May 2018

Auto Europe provided us with a car that was perfect for traveling around Tuscany. The pick up process was easy. Finding the return location was a little tricky but it turned out we were using the wrong address. Otherwise, all went well.
Travel Advisor:  Laura Morrissette Clark


By: Jim

Reviewed on: 15 May 2018

Very good experience. Best of multiple trips to Europe
Travel Advisor:  Mary Ann Tiemeier

Mercedes YAHOO

By: Jody the teacher

Reviewed on: 24 May 2018

Yes, I am now buying a Mercedes!! I only wish! Auto Europe was very easy to use. Gave us a wonderful car for a great price. Helped us set our GPS to English. Very easy to pick up and drop off. Gave us a free upgrade also
Travel Advisor:  Laurie Valdez
Not Recommended


By: Tony

Reviewed on: 03 Jun 2018

Difficult. First name is different. Second, the return Location in Chiusi, Italy was impossible to find.

Touring Lisbon area

By: Grand Prix trip

Reviewed on: 06 Jun 2018

Excellent. Great tour guide and driver. Very knowledgable in regards to area and the history. Really enjoyed the time we spent with our guide and driver. I would request their services again.
Travel Advisor:  Shane Paquette

Car Rental


Reviewed on: 17 Jun 2018

Great rental car that drove well and held all our luggage AutoEurope/Avis was courteous on pickup and return.
Travel Advisor:  Martha Gaughen

Kind, courteous and prompt

By: Natasha P.

Reviewed on: 17 Jun 2018

Every driver we had was top notch. Very professional, great comfortable cars, always prompt and very helpful and kind.
Travel Advisor:  Shameeron Paur

No surprises

By: Cubano

Reviewed on: 24 Jun 2018

Car as advertised, hassle free.
Travel Advisor:  Debra Stern

Car Rental

By: Tom

Reviewed on: 22 Jun 2018

We had no difficulties with Auto Europe. The car was available as ordered and all transactions were without complication.
Travel Advisor:  Susan Boehnstedt

Trustworthy and friendly

By: Dean and Laurice Engle

Reviewed on: 19 Jun 2018

We rented a car in Stockholm, Sweden from Auto Europe and they were helpful, trustworthy and friendly. We appreciated their service.
Travel Advisor:  Lindsey Prumers
Not Recommended

Tried to gauge

By: One off

Reviewed on: 29 Jun 2018

Objected to original quote and the miraculously “were having a sale” so reduced the price. My husband in my absence called Hertz directly and got a much better quote for the same time period and class of car.

quick trip to Provence

By: Mary

Reviewed on: 28 Jun 2018

I arrived early so my "good deal" car supposedly wasn't available. I probably ended up paying twice as much to take the car that was available but that was my choice & the young man behind the counter was pleasant.
Travel Advisor:  Martha Rhodes

Van Rental

By: Pete

Reviewed on: 01 Jul 2018

Van met all our expectations for eight passengers and baggage. Pick-up and return was easy and efficient.
Travel Advisor:  Theresa Quintarelli

Excellent Auto rental

By: Henry Warren

Reviewed on: 13 Jul 2018

The car was perfectly suited to our needs. It was clean and we picked it up and returned it without any issues.
Travel Advisor:  Kip Abbott

Good Service

By: Don&Holly

Reviewed on: 10 Jul 2018

Our rental experience with Auto Europe was good. The car was ready for pick-up at the prescribed time. The vehicle performed well, although we could have used some training in the NAV system since it only spoke German. The vehicle return was quick and efficient, unlike some NA renters. A query to provide the closing invoice when we returned was responded to quickly and without issue.
Travel Advisor:  Paola Shaw


By: ackley

Reviewed on: 05 Jul 2018

They did fine. would use them again..although i was not happy when AUTO EUROPE seemed to quibble about a streak of blue paint as than as dental floss on passenger side mirror of my returned vehicle in Pisa Italy.
Travel Advisor:  Jan Halderman

Vienna - Prague

By: Julie

Reviewed on: 09 Jul 2018

Pick up and drop off were easy.
Travel Advisor:  Kristen Fernandez

Car Rental in Italy Summer 2018

By: Elizabeth Ash

Reviewed on: 17 Jul 2018

Our family of four rented a car in Italy during Summer 2018. We picked up the car at the train station in Rome and then dropped it off two weeks later at the Rome airport. The whole process was easy, seamless, quick and affordable. Auto Europe emailed all necessary info to me prior to leaving the US. The car was clean and well maintained. We opted to pay for the additional GPS, which was mailed to our home in the US before our departure. Once back in the US, I returned the GPS via FedEx using a pre-printed label - very easy. From communication with Auto Europe to picking up and dropping off the car in different locations to the quality of the vehicle, we were completely satisfied. The employees we met in Italy were professional, helpful and spoke excellent English. Both pick-up and drop-off went quickly - we were on our way in no time. We loved driving through Italy and seeing the countryside and Auto Europe made it almost effortless.
Travel Advisor:  Julia Slatcher

Car Rental in Europe

By: Dan50

Reviewed on: 19 Aug 2018

Auto Europe was great. They provided great cars which met the needs of our trip.
Travel Advisor:  Melissa McKinley

One for the Memory Books - touring Italy with 3 grandsons

By: Lisa of Wrenford

Reviewed on: 16 Jul 2018

Excellent! We lucked out with a Volvo station wagon that came with a very fine GPS system - we had not asked for a car with GPS and were happy to accept a vehicle with one. The GPS was particularly helpful in helping us to navigate the Rome airport to return our car. One suggestion: it would be very helpful for foreign travelers to be given written instructions on where to find the various shuttle services to airport hotels from the car rental return garage. We got a variety of answers from those we asked. That was frustrating. I will say that European station wagons do not come with a lot of leg room, which on journeys of more than 2 hours was a bit uncomfortable for those of us with long legs. It came with adequate trunk space for our luggage. The car was clean and the AC worked quite well.
Travel Advisor:  Randie Rosenberg

Auto Europe


Reviewed on: 19 Jul 2018

Great. Went through AvantCars locally. They provided a brand new VW Passat that was a pleasure to drive. Pick up and drop off were a breeze with very nice and efficient clerks.
Travel Advisor:  Deborah Knighton

Auto Europe

By: ALS3

Reviewed on: 19 Jul 2018

good experience
Travel Advisor:  Deborah Knighton

A wonderful Sanctuary

By: Nick S

Reviewed on: 27 Jul 2018

Each time we stepped into the hotel from the busy streets of Rome, we gave a sigh of relief. The hotel is modern, but very comfortable. The rooms were perfect for our trip.
Travel Advisor:  Valerie Ann Wilson


By: Kgotheart

Reviewed on: 27 Jul 2018

The car was great and we were treated well once we saw a representative. We did, however, wait in line for an hour to get our car. Auto Europe seemed to be the most popular spot with 7 customer service reps and long lines. I wasn’t a fan of the wait but the service and product were excellent.
Travel Advisor:  Susan Boehnstedt

Multiple rentals for family trip.

By: Stewart

Reviewed on: 30 Jul 2018

Comfortable car. Took full instance coverage. Good decision since we got pebble crack that spread across windshield. Could have been expensive repair. Travel agent suggested getting separate GPS - Garnine that I did but it was already in the car so I never used the one ordered and received before trip.
Travel Advisor:  Rochelle Lieberman
Not Recommended


By: Charlie H

Reviewed on: 06 Aug 2018

a very small nick on the LF tire and they charged me for a brand new tire.

driving in Germany

By: 42wander

Reviewed on: 07 Aug 2018

Easy check in at Nuremburg and fast checkout at Frankfurt airport. No problems with the car, it had all the space we needed for our luggage and enough leg space for everyone.
Travel Advisor:  Ken Neibaur


By: Carol

Reviewed on: 09 Aug 2018

Car was provided promptly by a courteous and well informed clerk. This, in spite of huge crowds of anxious and impatient clients.
Travel Advisor:  Susan Boehnstedt

Italy Trip

By: Frabizzio Family Trip

Reviewed on: 08 Aug 2018

Renting a car in Italy is a risky adventure. Have done it many times. Auto Europe was reasonable to deal with, but need to be vigilant about quality/condition of car before and after. Its a negotiation at each location and there are signficant costs at each turn. Check your final bill and make sure it is what was agreed upon and make sure you keep your receipts. Over charges are normal (and happened) but not always worth fighting for after the fact.
Travel Advisor:  Judi Chaitman

No problems at all

By: kfam

Reviewed on: 10 Aug 2018

We booked our car through Auto Europe and had no problems at all. The car was ready at the scheduled pick-up time. Although there were others at the rental agency that were having issues with their reservations ( not made through Auto Europe), we had absolutely no problem with ours. The car was ready and we were on our way in no time at all.
Travel Advisor:  Stella Signorello-Helton

Auto Europe

By: shell

Reviewed on: 06 Aug 2018

The vehicle we received was good. We purchased extra insurance for wheel/tires and were glad we did because we had a little incident and hit a rock which caused the tire bulge.
Travel Advisor:  Abby Bebout


By: PWTraveler

Reviewed on: 22 Aug 2018

Very good. Although it was slow checking the car back in.
Travel Advisor:  Debra Rischling

Scotland and Ireland trip

By: Pam

Reviewed on: 05 Aug 2018

very helpful and responsive
Travel Advisor:  Shelly Lynch

Auto Europe

By: Alison ealton

Reviewed on: 08 Aug 2018

It was difficult to locate where to park the car when returning in Lyon. No signage so we parked the car, advised the receptionist & we declined to move the car to their lot. Very frustrating. At the pick up point service was exceptional.
Travel Advisor:  Russell Glasheen

Car Rental Was Fine

By: Queen Married

Reviewed on: 09 Aug 2018

All okay except no manual in the car.
Travel Advisor:  Kevin Grubb

Dora was awesome!

By: Travelers 6

Reviewed on: 25 Aug 2018

9 passenger van was in good shape and was the perfect size for our trip.
Travel Advisor:  Dora Bitsos


By: Cheryl

Reviewed on: 16 Aug 2018

Very friendly, reasonably priced and easy pick up and drop off
Travel Advisor:  Lesley Buck
Not Recommended

Auto Europe

By: S&G

Reviewed on: 16 Aug 2018

We did not rent a car on this trip



Reviewed on: 23 Aug 2018

Travel Advisor:  Rebecca Falkenberry

Garmin rental

By: Bowden Fan

Reviewed on: 20 Aug 2018

Highly recommend when driving rental car in Europe
Travel Advisor:  Bowden Sarrett

Easy Car Rental Process

By: Came Home Happy

Reviewed on: 20 Aug 2018

We had no issues renting our car with Auto Europe. Everything worked out great.
Travel Advisor:  Molly Nunnelly


By: Miss Molly

Reviewed on: 23 Aug 2018

We rented a car in Stockholm and thankfully it had great AC since we were not expecting the heat in Sweden!!! The process at the airport was very quick and efficient and the directions to our hotel were perfect. Unfortunately we did not need the car after we got settled in the hotel, we walked all over the city. We will use this service again if we are in need of a car.
Travel Advisor:  Julie Garcia

Our Adviser

By: R+D

Reviewed on: 23 Aug 2018

They were easy to work with
Travel Advisor:  Herbert Wolf

Car rentals

By: KK

Reviewed on: 24 Aug 2018

The car rental went very smoothy. Both rentals were upgraded.
Travel Advisor:  Betty Shukster

Car rental in Iceland

By: Erika B

Reviewed on: 31 Aug 2018

Excellent. We had issues with vehicle that were addressed immediately.
Travel Advisor:  Kristen Fernandez
Not Recommended

Iceland rental


Reviewed on: 02 Sep 2018

Terrible experience ! They tried to nickel and dime us on our return and they could not have been less nice.

Italy 2018

By: Bill Mandrola

Reviewed on: 28 Aug 2018

The experience with Auto Europe was probably as one would expect it to be with a car rental organization. The car rental arrangement in Florence did not provide a navigation system and we realized that was not going to work. They were able to upgrade us to a vehicle that had a navigation system for a small number of Euro's per day. It was well worth it. The car was an Audi 3 I guess. It was clean and quite nice. Upon arrival they were quick to get the car and get us on our way. They were polite and helpful.
Travel Advisor:  Cheryl LaBaw

Ireland car rentals

By: Dunc

Reviewed on: 27 Aug 2018

Auto Europe was the middleman between our travel agent and Hertz Dublin for 2 simultaneous car rentals. The quotes and vouchers were complete and raised no questions at Hertz. All went very well.
Travel Advisor:  Sue Pechtel

Staff helped us with a small wrinkle when returning the car

By: CookieDee

Reviewed on: 05 Sep 2018

We didn't understand the instruction about returning the car with the gas tank full or letting them fill it and the staff helped us solve the problem.
Travel Advisor:  Betty Shukster

Ireland 2018

By: Diana

Reviewed on: 07 Sep 2018

Very good - car was very nice. Return process at Shannon airport vey smooth
Travel Advisor:  Mary Ann Tiemeier
Not Recommended

A big thumbs down to hertz Rent-A-Car

By: Caroleb

Reviewed on: 06 Sep 2018

A big thumbs down to hertz Rent-A-Car. They are trying to charge us for a tiny bit of damage to the front spoiler that we did not cause. When we picked up our rental car no one escorted us to the vehicle. They gave us a set of keys and pointed us to the garage. The garage was dark in the car had just been washed. The damages to the spoiler below the front bumper and we probably would not have noticed it anyway. It is a little bit of scraped paint and we are 100% sure we did not cause it. We are now in the position of having to fight with them not to charge us for it as they want close to $200 in American money.

Budget Rent a Car

By: travelbug

Reviewed on: 09 Sep 2018

Our service with Budget in Calgary was good
Travel Advisor:  Christine Serio



Reviewed on: 07 Sep 2018

Great experience. Our specific care was awaiting us in Shannon Airport. Toward the end of our trip we needed to extend the rental car for another day and it was taken care of.
Travel Advisor:  Laura Hartman

europe 2018

By: shifty

Reviewed on: 11 Sep 2018

AutoEurope was pretty good.
Travel Advisor:  Debbie Rosenberg

Service OK but procedures lacking


Reviewed on: 11 Sep 2018

We rented a GPS for our trip to France and Italy with a rental car in each country. The GPS arrived on time as promised and worked well. Picking up the car in Nice, France was cumbersome. Picking up the car in Genoa, Italy was a breeze. However when taking our the car in each country there was no one to check out the vehicle with. When returning them I was lucky to have taken timed damage pictures to prove that they were prior occurrences. The cars were very good.
Travel Advisor:  Paula Kay Eastham
Not Recommended

Auto Europe

By: Bella

Reviewed on: 15 Sep 2018

I would work directly with the car agency I would use either Avis or Hertz directly.

Auto Europe/Europcar

By: Lien

Reviewed on: 21 Sep 2018

Auto Europe arranged my Norwegian rental car through Europcar in Bergen, Norway. I had no problems picking up the car in Bergen or dropping it off at Vigra Airport in Aalesund. The vehicle itself was clean and otherwise in excellent condition when I rented it. I received detailed information about the various toll and drop off fees, as well as Norwegian insurance requirements as well. The only thing I wish they had provided was a set of paper maps for the cities and rural areas through which I planned to drive.
Travel Advisor:  Wanda Worsley

North Spain

By: Suzi M.

Reviewed on: 26 Sep 2018

Great experience, everything went exactly to plan.
Travel Advisor:  Bill Beckett

Auto Europe/Italy

By: Rita C

Reviewed on: 26 Sep 2018

It was seamless. We picked up the car at Malpensa airport in Milan and dropped it off near the train station in Florence.
Travel Advisor:  Lois Moran

Trip to Ireland

By: Brenda

Reviewed on: 26 Sep 2018

We had a rental all booked months in advance to pick up the car in Dublin with Auto Europe It took over an hour of standing in line to get our car, as there was only 1 person working and was having issues with proof of insurance with a customer that stopped in to book that day. It would've made more sense to have the gentleman step aside and take care of all of us that had reservations. A few miles down the road the service soon engine light came on. Made us very nervous as we had a 3 hour drive ahead and no phone service to even call Auto Europe. Tires also looked pretty sketchy. However, had no issues with the car and drove it for a week.
Travel Advisor:  Marnie Wilkes

Car rental

By: Betty

Reviewed on: 03 Oct 2018

The vehicle I rented was of an even higher quality than expected and was immaculate.
Travel Advisor:  Tina Posila

Easy And Adequate

By: Fred

Reviewed on: 26 Sep 2018

Signing for, picking up, and turning in our rental car was very easy. Best was no problems with picking the car up at one airport and dropping it off in a different one.
Travel Advisor:  Peter Rubin

Europe trip

By: Ali

Reviewed on: 30 Sep 2018

It was great. We picked up in Geneva and delivered in Millan airport
Travel Advisor:  Nathan Cripps

Auto Europe

By: Midge

Reviewed on: 02 Oct 2018

Great! We picked up a car in one location and returned in another which was very convenient for us.
Travel Advisor:  Fanny Katz

Easy car rental

By: Allie&Eric

Reviewed on: 29 Sep 2018

Everything worked out great with the car.
Travel Advisor:  Kate Winslow

Auto Europe

By: World Traveler

Reviewed on: 18 Oct 2018

If you need good drivers and transportation during your trip to Italy, I would recommend Auto Europe. We have 3 or 4 different drivers in various parts of Italy. All were engaging and fun, took great pride in their work and in their country. They allowed you privacy if you wanted to work or have a conversation with fellow travelers. But they also were happy to serve as guides and pointed out sites of interest along the way--even though they had been retained only as a driver. We also got great recommendations for restaurants along our routes. We accepted their recommendations and had some incredible meals as a result!
Travel Advisor:  Helen Varri

Car Rental

By: Bill

Reviewed on: 30 Sep 2018

Generally my experience with Auto Europe was very good. At some point during my use of the car (but not when I was driving it - presumably while it was parked), it suffered a slight amount of damage. Auto Europe dealt with this in a very understanding way.
Travel Advisor:  Carolyn O'Meara


By: Nuttinettie

Reviewed on: 24 Jan 2019

Great! They pleasantly changed cars for us to fit our needs.
Travel Advisor:  Shameeron Paur

Italy trip


Reviewed on: 04 Oct 2018

No problems everything went smoothly
Travel Advisor:  Rochelle Lieberman

Auto Europe Experience

By: Francine

Reviewed on: 25 Oct 2018

Great! The customer service reps were very friendly, but communication was a little challenging given we are English and they are French, but it worked out basically. We were given a brand new mid-size car with GPS. Thankfully the rep set the GPS in English and with an orientation of how to turn the car on we drove out of Paris. We really could have used a more informative orientation and at least a car manual in written in English. We rented the car in Paris and returned at the Marseilles airport without any problem. The staff were very courteous. We had two charges from Hertz on my travel partner's VISA which are questionable and awaiting resolution. We don't know what the charges are for. Aside from this mystery, our experience was good and I would rent a car from Auto Europe again.
Travel Advisor:  Natalia Weidner

Auto Europe easy to work with

By: bob

Reviewed on: 14 Oct 2018

We had a car delivered to our first manor house. The car was a very clean E class Mercedes. The agent went over all the details of this car, and left us with a full tank. We then used the car for a week and left the keys with the concierge at a different manor house. This was very easy and efficient.
Travel Advisor:  Martha Gaughen

Bill & Amelia Review EuropeCar

By: Bill & Amelia 09/18-10/12

Reviewed on: 12 Oct 2018

All services excellent. Very helpful staff in Munich, Germany & Como, Italy. Recommend reserving smaller car next time, especially in Italy.
Travel Advisor:  Brenda Staben

Car Rental in Scotland

By: Brandy

Reviewed on: 05 Oct 2018

Very efficient organization - helpful staff.
Travel Advisor:  Coleen Noble

A bit expensive

By: Ryan

Reviewed on: 04 Oct 2018

We did not get the Audi that we wanted but the Volvo was ok.
Travel Advisor:  Kris Matela

An Excellent Provider

By: P & C Frederick

Reviewed on: 12 Oct 2018

Our travel agent arranged car rental abroad through AutoEurope (called EuropCar in Europe). We read things go more moothly with an international driver's license so we obtained one prior to departure from our local AAA. Auto Europe also provided a free GPS which we picked up prior to departure and returned once we got back. The GPS was invaluable in navigating through Europe, speaking English directions to us, as we went. The customer service people at AutoEurope were delightful and helpful and the rental went flawlessly. It was worth the peace of mind getting complete coverage on the car as our own car insurance did NOT cover anything abroad.
Travel Advisor:  Pat Wilcock

Highly recommended

By: mb7

Reviewed on: 21 Jun 2014

I have been traveling to Italy for at least 5 years now and have used auto europe every time I'm there for car rental services.  The staff are very friendly and professional and I have never been disappointed with the service I have received there.  The cars are always as I have expected, the size is what I have requested and they are clean as well.  Highly recommend using them for your car rental while in Italy!
Travel Advisor:  Melanie Thomas
Not Recommended


By: linfra

Reviewed on: 24 Jun 2014

I asked for a Alfa Romeo Giulietta and paid for the upgrade and once at the airport in Ronchi dei Legionari (Trieste) I received a FIAT 500 L, without any explanation. I was too tired to complain, and I kept it anyway, but I am not very happy about it.

Trouble-free, as expected

By: Roy

Reviewed on: 01 Jul 2014

Easy pick-up & return, and smooth drive.
Travel Advisor:  Darcy Flarity
Not Recommended

Not recommended

By: tomten

Reviewed on: 16 Jul 2014

We rented a car at AVIS at CDG airport in Paris. We were give a diesel Ford with a gas tank that was almost empty.  We were told that the reason was that the gas stations in the neighborhood of the airport had run out of diesel. It was Sunday morning and we were left to cruise around the airport looking for a gas station that was open and had some diesel, while facing the possibility of running out of fuel. Not pleasant experience after being up all night on a plane. Avoid AVIS at CDG.
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highl recommended

By: doc allan

Reviewed on: 27 Jul 2014

no problems , other than the outrageous price of gasoline
Travel Advisor:  Rochelle Lieberman

Great service

By: astend

Reviewed on: 03 Aug 2014

Thanks for the great service.


By: Rosiedots

Reviewed on: 19 Aug 2014

They came out to parking lot and programmed GPS!
Travel Advisor:  Ellen Wyler


By: Dale

Reviewed on: 28 Sep 2014

Expensive but able to arrange multi country rental.
Travel Advisor:  Tony Huffman

Got the job done

By: jkw

Reviewed on: 29 Sep 2014

We have no complaints about our recent car rental in France with Auto Europe. The car provided was what we expected, and the minor damage was noted on the contract. We realized that the windshield washer fluid has not been topped off, as we ran out on the first day. That kind of made us wonder what else had not been checked, such as other fluid levels and tire pressure, etc. All in all, it was a basic, uneventful car rental experience.
Travel Advisor:  Beth Jenkins Washington

great car


Reviewed on: 01 Oct 2014

We loved our car. It was a diesel but had great power. Nice size boot and very comfortable.
Travel Advisor:  Gail Rosenberg

Easy car rental

By: McKey

Reviewed on: 03 Oct 2014

Auto europe was used by our travel agent to book a car in Mallorca. The paperwork was clear and the rental experience was easy.
Travel Advisor:  Gail Rosenberg

Loved our little red Fiat

By: T & D

Reviewed on: 28 Oct 2014

great car and just the right size
Travel Advisor:  Roz Gibel

Very efficient

By: Karen5816

Reviewed on: 22 Oct 2014

Fast service - I would have liked a GPS devise but since I didn't reserve if - none were available
Travel Advisor:  Stacy Weigant

Successful booking

By: Satisfied

Reviewed on: 13 Nov 2014

Booked us a car and we had no issues with the service.

New Zealand Trip

By: Steve28

Reviewed on: 06 Jan 2015

The car rental was another five star part of this trip.
Travel Advisor:  Gianna (Jenny) Serena

easy in easy out

By: Foghorn77

Reviewed on: 16 Apr 2015

from pick up to drop headaches at all

Auto rental

By: Commodore

Reviewed on: 03 May 2015

Drove a VW Golf.very good for touring
Travel Advisor:  Gail Rosenberg
Not Recommended

Hertz did not refund for the gas pre-pay

By: Charles

Reviewed on: 19 Jun 2015

The are was fine, but we were talked into prepaying for gas and not filling up the car when we returned. We returned the car with 3/4 tank nonetheless and they did not refund 3/4 of our prepay. They promised to do it but did not. This was unfortunate. We felt a bit scammed by the rental car.

good rental agency

By: gene65

Reviewed on: 19 Jun 2015

easy to get car and return; pleased with the vehicle.

Professional, friendly service

By: RoamTheWorld

Reviewed on: 10 Jul 2015

The staff were very thorough, had our reservation ready, explained some options to us WITHOUT a high-pressure upsell, and got us into our rental car quickly. They made certain we were aware of the driving rules and understood the basics of the car operation (such as headlights and windshield wipers). They also gave us explicit instructions and a clearly detailed map to help us get to the main highway which were better than the GPS directions. Very thorough and efficient when we returned the car -- they worked to make certain we did not have any surprises by checking for dents and explaining the charges for gasoline.
Travel Advisor:  Sigrid Braeckeveldt

France Fairy Tail Wedding

By: Patty

Reviewed on: 02 Jul 2015

Although there was construction at the Bordeaux train station, we found the rental agency after about a 10 minute walk . No issues with securing the car all though we did get side swiped by another car during our travels and did not discover until the next morning.
Travel Advisor:  Nancy Yale

fine but not great

By: j

Reviewed on: 09 Jul 2015

Although the travel agent mistakenly reserved the car for 10 am, when our flight landed before 8 am, they were able to find us another car. It wasn't as big as the car we'd reserved, but it sufficed. They only had one map, of Italy as a whole, and no regional maps, which was a huge disappointment.
Travel Advisor:  Natalie Faggianelli

Very useful service

By: ikorn

Reviewed on: 28 Jul 2015

AutoEurope is an amazing service: to have waiting and ready a car when you arrive in any country - pretty cool!
Travel Advisor:  Melita Hein


By: music man

Reviewed on: 28 Jul 2015

The car was great! the service was not so great .

trouble free

By: Brenda 89

Reviewed on: 15 Aug 2015

Our reservation was in their computer and we had our rental car in appropriate time with no cliches. We did have to make one call to them after we left due to a message on the dashboard and it was handled quickly and professionally. Upon returning the car at the end of our 17 day stay, we were served quickly with courtesy.
Travel Advisor:  Randy Raphael

Ready when we were !

By: JayB

Reviewed on: 02 Sep 2015

Auto europe were waiting for us when we got there and helped us upgrade to another car easily. The car was excellent except for an annoying pressure indicator light from day one of which I reported .
Travel Advisor:  Bill Beckett

It was OK

By: Jamie J.

Reviewed on: 30 Aug 2015

Car was nice and in working order. Returning the car in Lyon was harrowing. Be sure and check the operating hours of the rental car offices in whatever city you are ending your trip in. You could find yourself stranded! The rental car employee present did let us have a seat and wait for the clerks to get to work. He gave us a bottle of water too. He was great!
Travel Advisor:  Becky Sullivan


By: Corsica

Reviewed on: 18 Sep 2015

Everything went smoothly!
Travel Advisor:  Sigrid Braeckeveldt

Great service


Reviewed on: 20 Sep 2015

They delivered the car to the hotel a day early. It was clean and large enough so the luggage for 4 people just fit. It was a small Opal wagon and had an automatic transmission although we were expecting an manual. That was probably good as we were in some stop and go traffic.
Travel Advisor:  Helen Varri

Expert friendly service

By: Anne

Reviewed on: 21 Sep 2015

Having a GPS while traveling in France is extremely helpful. This is a great way to rent one. AutoEurope does a good job of delivering the device on time and makes the device return simple. I would recommend this company.
Travel Advisor:  Nancy Cutter

Italian Adventure 2015

By: H&L2015

Reviewed on: 28 Sep 2015

Our car was comfortable, clean, and in good working order. Pick up worked out well. We ended up with a larger car than we thought we were renting. Kyle and Dexter could not have been more helpful and attentive when we ran into a problem with exchanging the car we had reserved for a smaller model. We decided to keep our original rental and were happy with its performance. Would definitely rent from Auto Europe again in the future.
Travel Advisor:  Diana Dopson

Average Car Rental Agency

By: BC & JC

Reviewed on: 24 Sep 2015

There cars are nice, clean and well serviced. It's recommended that you learn how to drive a stick shift if you don't know how. There GPS units don't work very well and we used our cell phone for directions a lot . We did find it hard to follow the return car instructions sometimes.
Travel Advisor:  Judy Schwartz

Reliable transportation

By: Axuary

Reviewed on: 01 Oct 2015

We liked the car and the service at pickup and drop off. The rate was reasonable given the coverage. We picked the car up in downtown Lisbon and returned it to downtown Porto. The car handled well and the Diesel engine was quiet and economical.
Travel Advisor:  Suzan Von Lengerke

Smooth Check Out and Return

By: Doug

Reviewed on: 14 Oct 2015

No surprises, isn't that what people want? Definitely recommend paying a little extra to get the GPS, or you may never arrive at your destination. Doug
Travel Advisor:  Jane Essenburg

everything went smoothly

By: Roni

Reviewed on: 10 Nov 2015

easy to rent from Eurocar. Nice car and GPS worked extremely well!
Travel Advisor:  Sally Shekane VCTA

Excellent Customer Service

By: Family Trip

Reviewed on: 03 Dec 2015

The Rep, Helga, was fabulous to work with. She really helped us out.
Travel Advisor:  Sherrie Coffey

Very happy

By: Duke

Reviewed on: 31 Jan 2016

Normally use Autoeurope with our Europeon travels and have always been satisfied with the vehicles and quality of service.
Travel Advisor:  JoAnne Patterson

Super nice people, easy to use, great service

By: LisaK

Reviewed on: 20 May 2016

We picked our car up in Glasgow and Amy and Dom were just wonderful. Super friendly and gave us a choice of cars. Amy even gave our family water bottles for the trip and a helpful map. I would highly recommend Auto Europe to anyone wanting to try driving through Scotland. Lisa
Travel Advisor:  Michelle Boyles

Very good service

By: Fritz

Reviewed on: 19 Jun 2016

Rented a large Mercedes GL at the Avignon train station in June 2016; brand new and wonderful car. Front desk and lot personnel extremely friendly and efficient.
Travel Advisor:  Uschi Helfrich

Expert Friendly Service

By: SHM3

Reviewed on: 11 Jul 2016

Patient with my rusty French, good-humored and multiple and convenient locations. Van was in great shape.
Travel Advisor:  Bowden Sarrett

Good Service

By: E&D

Reviewed on: 11 Jul 2016

Car worked out very well and was a great choice!
Travel Advisor:  Vicky McGlynn

Great car in France

By: France

Reviewed on: 12 Jul 2016

We had an excellent car at very good price for our 2 week driving tour of France this summer. The car was just the right size and we could carry all our bags and have them well hidden while we toured. The car was a stick shift which was perfect. Very easy to drive and a much better car rental price than an automatic. Great gas mileage which is particularly important when buying fuel in Europe.
Travel Advisor:  Polly Roessler

Wonderful trip planner

By: WO4613

Reviewed on: 16 Jul 2016

Roseann always plans the best trips. Thanks
Travel Advisor:  Roseann Konke
Not Recommended

Car was fine but took forever to get it

By: BobandLacey

Reviewed on: 23 Jul 2016

Once we got to the desk in Florence the staff was friendly and professional, and the car was just fine. But it took over an hour waiting in line to get to the desk. Next time I would want to see if Hertz might have more staff....or even consider arranging a car and driver ahead of time to take us where we wanted to go.

Travel advice

By: Victor

Reviewed on: 04 Aug 2016

Auto Europe was excellent.
Travel Advisor:  Melissa Reese

Lake District,UK trip


Reviewed on: 29 Jul 2016

Had the usual confusion about car collision insurance-scared us into "Big BUCKS!" AGAIN! Otherwise o.k.
Travel Advisor:  Joni Bialzak


By: L

Reviewed on: 12 Oct 2016

The telephone assistants were EXCELLENT. They spoke English and understood the questions. Very efficient and quick.

What service

By: Theresa

Reviewed on: 09 Oct 2016

Daniel our chauffeur arrived on time, in uniform, in a beautiful red Jaguar. He was engaging, intelligent and took great care of us. He waited even though the Tattoo ran about 30 minutes longer than planned. I would recommend this service to anyone.
Travel Advisor:  Randy Raphael

Satisfactory Service

By: Cathy4776

Reviewed on: 31 Jul 2016

We picked up our vehicle in Glasgow. There was a line but not too long. Our service rep was excellent. Our vehicle was fine. We had to ask for help with the navigation system and an overview of the car. The gentleman that helped us seemed in a hurry but helped us. We asked for a map and directions but those services were not provided. Returning the vehicle was a nightmare. No one had informed us that in Edniburgh a road near the return spot has been closed for months and it makes it very complicated to get to the return location. Once at the return location it is very complicated to get to the proper location in the parking garage. Then the office was closed so it was difficult figuring out what procedures we needed to follow. All in all hopefully or car return was successful. We have not received anything from the company.

Trying to upsell aggressively


Reviewed on: 18 Aug 2016

The car was new and in perfect condition. We didn't like the aggressive upselling at the counter when we were just trying to get on the road. We paid a lot of money for the rental in advance and then got charged 20% more for things we thought were covered, such as 1 added driver and some airport taxes/fees.
Travel Advisor:  Gayle Soloe

Car in Europe

By: Greg

Reviewed on: 21 Sep 2016

Getting a car on a holiday in France was memorable. Sort of a planes, trains and automobiles sort of experience. That said once we located the car, it was great. Check in and out was easy and the quality of the car was excellent. Had it not been a holiday the car would have been delivered. The price of an automatic transmission was prohibitive but the cost of a manual was much more in line with expectations. IF you can drive a stick get one of those. There was no hidden fees or charges after we got back from the trip so that was reassuring.
Travel Advisor:  Kim Heflin

Thank goodness we had it

By: Karen

Reviewed on: 04 Sep 2016

Shipped to our home in the US prior to the trip. Up to date maps that got us all over Ireland no problem and a very pleasant voice telling us where to go.
Travel Advisor:  Mary Louise Shore

Easy and Quick

By: MereMay

Reviewed on: 06 Sep 2016

Flawless and easy, quick and efficient. It was clean and quiet.
Travel Advisor:  Courtney Regan

Friendly service

By: Daly92

Reviewed on: 11 Sep 2016

Very nice service and friendly folks.
Travel Advisor:  Alfred Volden

Incredible service and care

By: CalPacRick

Reviewed on: 09 Sep 2016

Very helpful and considerate. Provided upgrade at no cost! Excellent car for our trip! Would highly recommend them.
Travel Advisor:  Steve Kuriga

Satisfactory service

By: ricey

Reviewed on: 22 Sep 2016

<p> Very good except for a long -1 hour wait at Naples Airport- to get our cars. Cars were better than expected. not sure of why there were surcharges for Kevin Bond and Scott Cioffari when they returned cars. </p> <p> Okay </p>
Travel Advisor:  Natalie Faggianelli

Auto Europe

By: LNH2016

Reviewed on: 27 Sep 2016

I've used their services multiple times and have had consistently good service. My flight from ORD to MAN was canceled resulting in a days delay in picking up the rental car. The staff at the 800 number were helpful and pleasant, and I received credit for one day of prepaid rental. My one disappointment was with the young man that processed my rental in MAN. My prepay was for the smallest vehicle they offered and he was persistent in trying to get me to upgrade (with and additional charge). He ended up giving me a Jeep Renegade which is a gas guzzler. I agreed because I was worn out from flight cancellations, delays and jet lag but wasn't pleased with that element of the experience.
Travel Advisor:  Andrea Keiderling Fehl


By: Ron

Reviewed on: 06 Oct 2016

The car was fine,every thing that we needed. While my reservation was on file and there was no mix-ups, the wait to get the car was over an hour. There were only 2 clerks to process all of the people waiting and even those of us with Avis Preferred status had to wait over an hour.
Travel Advisor:  Janet Rubinger

Very satisfied

By: Abam

Reviewed on: 10 Oct 2016

AutoEurope talked us into a GPS. Wow, thank goodness for that! Couldn't have navigated the mountains of northeastern Spain without it. Our cellphones didn't have quite the same logistical accuracy. Really appreciated the ease of pickup and delivery. Absolutely no problems whatsoever, and our vehicle was super comfortable and drove beautifully. Diesel really gets great mileage, even in mountainous conditions.l

On Time Every Time

By: RogerG

Reviewed on: 03 Jan 2017

Our wonderful travel agent, Izumi Ozawa, made sure we enjoyed our trip hassle free. We were picked up at the airport when we arrived and taken straight to our hotel. Then they picked us up and delivered us right to the ship for our cruise. We stayed a few extra days in our final port of Amsterdam and the transportation service picked us up right at the ship and delivered us to our hotel. They always insisted on helping us with all our baggage every time. No lifting or lugging for us.....we were on vacation and being pampered!!!
Travel Advisor:  Izumi Kirchmayr Ogawa


By: Dennis

Reviewed on: 22 Feb 2017

Pick-up and delivery was very easy and quick. Cars were fine.
Travel Advisor:  Jane Scarcello

No problems

By: MJ

Reviewed on: 06 Mar 2017

As expected without any difficulties.
Travel Advisor:  Bill Beckett

Auto Europe

By: BC

Reviewed on: 19 Mar 2017

Excellent prices and cars in very good condition I recommend Auto Europe for all car rentals
Travel Advisor:  Judi Glass, CTA

Drive around the North Island in NZ

By: Linda

Reviewed on: 24 Mar 2017

Completing the paperwork and collecting our car when we landed in Auckland was fast and effecient. Returning the car was just as easy. We dropped off the vehicle in the car lot and the office already had the details when we arrived at the desk inside the airport .
Travel Advisor:  Tracy Fiala

car rental

By: Gracie

Reviewed on: 31 Mar 2017

Great experience with this company. Flawless!
Travel Advisor:  Pam Anderson

What a car!

By: CurAua

Reviewed on: 18 Apr 2017

They offered me a major upgrade from a mid-size to a Mercedes Benz SUV for a low additional amount. I grabbed. it. Service at the counter was very good and they helped me change the GPS from Italian to English which was not an easy feat.
Travel Advisor:  Liora Manilof


By: Alyson

Reviewed on: 01 May 2017

Some confusion about the car we reserved ( it was not available) and again some confusion about the first offered replacement (too small for our luggage) but we ended up with a much nicer vehicle, and staff was VERY helpful with our GPS system.
Travel Advisor:  Honey Mistry

Easiest Car Rental

By: Steve and Alice

Reviewed on: 06 May 2017

The easiest and smoothest car rental we have ever experienced.
Travel Advisor:  Deborah Barth


By: claraboya

Reviewed on: 15 May 2017

used by another family member so was ok
Travel Advisor:  Michele Benigno
Not Recommended

Not satisfactory

By: Bruce Woolley

Reviewed on: 17 May 2017

I have used them before. They are expensive. The staff are friendly, but I upgraded to a Mercedes to get GPS. I discovered about an hour after I left the rental car location that the GPS had not been uploaded into the car. When I returned the car, the Auto Europe person told me that was a common problem.

Large van

By: Happy traveler

Reviewed on: 20 May 2017

We needed a vehicle that would carry 6 adults and their luggage. We rented a 9 seater Mercedes van. There was plenty of room but the van was too high for the parking garages and surface parking was an issue at times.
Travel Advisor:  Marilyn Bennett


By: trip

Reviewed on: 20 May 2017

Very easy to work with
Travel Advisor:  Gianna (Jenny) Serena

Car Rental

By: Sandy Lynn

Reviewed on: 30 May 2017

Good location in Venice close to the rail station. Car was clean and ready when I arrived and exactly what I had ordred.
Travel Advisor:  Lindsey Epperly

Efficient and Helpful Service

By: Bill

Reviewed on: 31 May 2017

Totally positive experience from start to finish.
Travel Advisor:  Carolyn O'Meara

California coast trip

By: Bill

Reviewed on: 09 Oct 2017

Got all the service of the big guys at a much lower cost
Travel Advisor:  Joni Bialzak

October trip

By: nan

Reviewed on: 12 Oct 2017

All went well with the arrangemenrs
Travel Advisor:  Toni Mueller
Not Recommended

Car Rental in UK


Reviewed on: 03 Jun 2017

We had an unfortunate experience with our car rental while vacationing in England. The main problem was that the cost of rental was double what we were quoted on Expedia. The rental agent insisted that we had to take the premium insurance package which significantly increased our rental cost. We questioned this with our travel agent on our return who suggested we should not have been charged these extra costs. In addition the rental agent was pushing hard for us to upgrade to a vehicle we were not interested in at a significantly higher cost. Not a great experience. We placed a complaint to the company on our return but have had no reply after 2 weeks. Would not recommend this company.

Ford Kugr

By: Moro

Reviewed on: 06 Jun 2017

Excellent car with great features. Great and easy pick up and drop off.
Travel Advisor:  Michelle Campbell

Auto Europe

By: Linda Osterholt

Reviewed on: 11 Jun 2017

We had no issues picking up or dropping off the car. The worked well for our needs except the GPS in the car did not work very well, therefore we ended up having to depend on maps rather than the GPS. I don't know if it hadn't been updated, but we got lost multiple times when we followed the GPS directions. It did work well withing the cities in Europe but not in the rural areas.
Travel Advisor:  Pam Anderson

Hertz via Auto Europe

By: Michelle R

Reviewed on: 13 Jun 2017

Generally, our experience was fine with one exception. In Barcelona, the Hertz representative, Fabio, tried to scare me into upgrading our vehicle. He emphatically told me that unsecured luggage in the backseat is illegal and that I was likely to get stopped by police and ticketed. He pushed a larger vehicle that would handle all of our luggage in the trunk, a 140Euro upgrade. Truly a tall-tale. It is not illegal to transport luggage in your backseat. No, I did not upgrade -- but the experience was uncomfortable, embarrassing, and a waste of time.
Travel Advisor:  Denise Larson

Scotland car review

By: Operation YJ

Reviewed on: 19 Jun 2017

It was just ok. The line up at the Edinburgh airport was too long. It took us an hour to get the car. They need a better check in system. Once we got to the counter the employee was very friendly and helpful. He did however manage to upsell us a more expensive car. It was too big though and we should have stuck with the smaller car based on our inexperience on these roads. It was way too expensive to rent cars in Scotland.
Travel Advisor:  Shelley Greenan

Auto europe


Reviewed on: 23 Jun 2017

Arranged by my virtuoso travel agent. No problems at all.
Travel Advisor:  Marion Harbison

The car was the way to go for us!

By: Beth

Reviewed on: 26 Jun 2017

Very nice--car was as expected and roomy for 5 people with 6 suitcases, a walker, and assorted backpacks, etc.. We found with a walking challenged adult having a van made traveling very uncomplicated. It was easy to pick up and return.
Travel Advisor:  Laura Morrissette Clark


By: Mike

Reviewed on: 24 Jun 2017

Very good. Car was good--good deal on it, very dependable, easy to wok with.
Travel Advisor:  Nancy Cutter

Great experience all around

By: Vaughn

Reviewed on: 23 Jun 2017

We used Them rather than an American car company while in Italy and got a much better rate, a high quality car (Audi A6 wagon) and the pick up and return process was easy! I would use them again for sure!
Travel Advisor:  Betty Worthy Strahan


By: Sixpack

Reviewed on: 04 Aug 2017

With an upgrade of vehicle, various insurance packages, additional driver, and taxes--final cost was more than double what we expected. But the Volvo SUV was a dream and accommodated all our party and our luggage. Worth the extra expense.

Crash test

By: Crash Gerry

Reviewed on: 26 Jun 2017

Excellent rate. When I got into accident they took care of everything
Travel Advisor:  Lesley Buck

Ireland & Scotland Trip

By: Donna Hornung

Reviewed on: 19 Oct 2017

we did not experience any problems with the providers. Everything was good.
Travel Advisor:  Andrew Seligman

england trip

By: pat kenneally

Reviewed on: 05 Jul 2017

Yes noted above is a mixed yes. I picked up a nail in tire on first car i rented and they had no capacity in York, England to change a tire-Highly unusual in my opinion. I was then switch into a much less desirable car than the premium car I had. Had to divert to Birmingham, England airport to switch again. For most part they were always courteous but seemed not able to provide even limited variety of cars outside of major airport locations
Travel Advisor:  Trisha Iannazzi

Family visit

By: Family visit

Reviewed on: 05 Jul 2017

Auto Europe outsourced the service to a local company called U-Serve. They picked us up at the airport and shuttled us to the nearby pick up location. The vehicle was ready for use and served us well for 2 weeks. I would use their services again.
Travel Advisor:  Karen Lee-Ishmael


By: Nick

Reviewed on: 08 Jul 2017

All ended well, but no car inspection at the beginning, I had to insist the car scratches, etc. were recorded and signed off. Plus the car exterior was muddy. And no personal interaction at the drop off at Manchester Airport - just a key drop.
Travel Advisor:  Andrew Seligman

Car rental in Germany.

By: Gmj

Reviewed on: 10 Jul 2017

Car was just what we needed and the pickup and return processes were easy. One note - not so easy to find gas station near return. Plan ahead :) Price was excellent and GPS (We called her Lucy) was built in and easy to use.
Travel Advisor:  Bowden Sarrett

A bit of a challenge

By: Let'sgo

Reviewed on: 16 Jul 2017

Not a lot of information about pick-up and drop-off but we had a really nice car (big!) and managed quite nicely.
Travel Advisor:  Margaret Nichols

Italy car rental

By: trix

Reviewed on: 16 Jul 2017

They were prompt, polite and made picking up and dropping off the car easy.
Travel Advisor:  Cindi Mirchin-Work


By: Bill Blount

Reviewed on: 15 Jul 2017

Fair to good. The GPS was not programmed solely for Europe and consequently it was off by several hundred meters at times. Auto Europe acknowledged the error and refunded our payment in full. This was a satisfactory response to the situation. Next time I will need to double check that the GPS is programmed properly.
Travel Advisor:  Pat Wilcock

Travel Services

By: Happy Crystal Cruiser

Reviewed on: 03 Aug 2017

Services were as requested.
Travel Advisor:  Sarah Fitzpatrick

Europe 2017

By: christym

Reviewed on: 06 Sep 2017

Our car rentals were easy and appropriate for our needs.
Travel Advisor:  Kim Paterson



Reviewed on: 17 Jul 2017

Again, I guess. we ended up with a great car BUT did not realize it had a great GPS until we were totally lost on the way the to villa. the car pick up location first would not help us because we arrived early (said to be there before 12:30 and we got there at 11:40 apparently had to be there at noon). so we left and came back and by then there was a line out the door - had been none before so we did not understand. They did not show us anything in the car like the GPS or really tell us how to get out of there. Just gave us the keys. But the car was great.
Travel Advisor:  Rene Maillard

France 2017


Reviewed on: 21 Jul 2017

Our experience with Auto Europe was exceptional. We did not have any issues picking up or returning our cars. The Garmin that was mailed to us was essential as we navigated the streets of Nice and Monaco as well as the Normandy region.
Travel Advisor:  Christine Serio

The rental car check out and check in were quick and painless - very easy!

By: Ed & Laura

Reviewed on: 21 Jul 2017

Auto Europe gave us a great car upgrade - a Volvo XC60 hatchback, which worked extremely well and had lots of bells and whistles - I knew the speed limit everywhere by looking at the dashboard. It was a great car and performed wonderfully for us!
Travel Advisor:  Marian Blessing

Italian Trip

By: MW

Reviewed on: 20 May 2018

Fantastic! Gave great o review of City. Personable, professional and fun!
Travel Advisor:  Diana Dopson

Switched to Hertz

By: CherylH

Reviewed on: 29 May 2018

No review for Auto Europe - Hertz was great - just be sure to carry change in Zar's for the tolls as their toll pass did not work.
Travel Advisor:  Vicki Aubert

Car rental

By: Val

Reviewed on: 27 Jul 2017

The answer is probably maybe vs yes. While the car was fine, the process of picking up and dropping it was very inefficient. We had to wait almost 40 mins for the car at Heathrow and similarity had to wait about 30 minutes when dropping off the car in Birmingham. Luckily we had built time into the schedule. Lastly, the original service professional at budget did not do a good job of explaining the additional charges that we found upon returning the car.
Travel Advisor:  Michelle Crews

Great Experience

By: NM

Reviewed on: 29 Jul 2017

Had no issues with car rental. Everything went smoothly.
Travel Advisor:  Daria Westerfield

Carol O

By: Carol O

Reviewed on: 02 Aug 2017

Very efficient
Travel Advisor:  Diana Traficante

Rental Car Italy w AutoEurope

By: D Martines

Reviewed on: 19 Aug 2017

Fine experience with our rental car from AutoEurope. We rented an Audi. My only complaint was that I would normally expect an Audi to have leather seats and upgrades more consistent with a luxury car and it did not. I went back to the counter to request an upgrade and they were not very helpful saying they were very busy and had no extra vehicles. But overall the car ran fine and we had no other problems for two weeks.
Travel Advisor:  Susan Butler

Good Car Rental

By: Paige

Reviewed on: 10 Aug 2017

Our experience was exactly what it should have been for a car rental place. Easy, fast, and pretty straight forward. They will try to sell you GPS for an extra $90 euro, but if you don't fall for that, it's all good. Pick up was easy and drop off easier still.
Travel Advisor:  Courtney Regan

A van with GPS

By: HB Family

Reviewed on: 15 Sep 2017

Having onboard navigation in our rental van saved us the stress of getting lost in cities all over Switzerland. The rental van was clean, got great gas mileage, and best of all, kept us from ending up in the wrong place.
Travel Advisor:  Shameeron Paur

Ireland Trip

By: Andrea

Reviewed on: 21 Aug 2017

The people at Auto Europe were very easy to work with. I had to change information regarding my vehicle travel insurance and they provided me the most cost effective means as well as made the change purchase easy. I would definitely utilize them again.
Travel Advisor:  Beth Bastian

Hawaii Rentals

By: Pair of Penguins

Reviewed on: 05 Oct 2017

While I did not work directly with Auto Europe, I will say that the rate we were provided by booking with them was about 10% lower than if we booked directly with the rental car company. Hawaii car rentals are not inexpensive by any means so while this was a small bit of savings, it was still saving us something.
Travel Advisor:  Kristen Fernandez
Not Recommended

Avis Portugal

By: Carol Holtby

Reviewed on: 28 Aug 2017

We waited 2 hours to pick up our car at the Lisbon airport Then, trying to return it days later at another location, in Lisbon, they were not available by phone, during the day, closed that day before returning our calls, then attempted to charge us for an extra day Terrible On top of it all it was 90 plus degrees and the AC in the car was not working

Great service in Cardiff

By: Schoman

Reviewed on: 28 Aug 2017

These guys in Cardiff were great. Got an upgrade without asking. They even gave me a very short ride to the train station that allowed me to just catch my train. Wonderful service in Cardiff.
Travel Advisor:  Stacy Luks

Car was Great!

By: Grace & James Banks

Reviewed on: 01 Sep 2017

Perfect for us!
Travel Advisor:  Angela Schoenhard

England 8/2017

By: Tom

Reviewed on: 03 Sep 2017

Completely satisfactory.
Travel Advisor:  Cindy Evans

Trip to Europe

By: Tom

Reviewed on: 08 Sep 2017

Very good experience with Enterprise
Travel Advisor:  Melita Hein

Auto Europe review

By: Julee Moore

Reviewed on: 13 Sep 2017

We actually waited in line for quite a long time at the Milan airport to get help. As well we were told our car would be a BMW but was actually a VW. But all in all, it all worked out.
Travel Advisor:  Denise Larson

Italy Trip

By: SantaNCH

Reviewed on: 05 Jun 2018

Very helpful getting us underway in the Rome airport upon arrival.
Travel Advisor:  Landa Mauriello-Vernon

Car rental

By: KG

Reviewed on: 12 Oct 2018

Mixed review of this service. I don't have previous experience renting cars in Europe, so have nothing to compare to. For the most part it was fine and the rental company that provided the car was reasonable to deal with. However we did have a couple of frustrations. Firstly, I am used to the rental charge being based on a 24 hour period. However in this case, when we wanted to change our pick-up time to just a couple of hours earlier, we were told that this would likely increase the cost of our rental. This seemed a bit absurd, given that we were renting the car for 3 weeks! As well, we paid a rather large additional sum to buy extra insurance, but it seems that this did not cover interiors. So, the fact that one of the seats was slightly soiled, resulting in some special cleaning of that seat, we were charged a significant additional charge for that cleaning. Considering how much the rental cost in the first place, we were not impressed by these extras.
Travel Advisor:  Brenda Ostlund

Very nice


Reviewed on: 05 Oct 2018

We rented a car for a couple days in Iceland. They worked alongside Procars to give us an excellent experience. They did give us some misinformation on our invoice, but it wasn't anything serious, it just meant they would take us to their rental store instead of dropping the car off at our hotel. Otherwise, no issues and the car was excellent.
Travel Advisor:  Barbara Weber


By: Moo

Reviewed on: 13 Oct 2018

Expedient and courteous
Travel Advisor:  Mary Watts
Not Recommended

Ireland (Hertz)

By: Ryan

Reviewed on: 10 Oct 2018

We landed in Shannon Ireland and on our Itinerary it said we were getting a FORD MONDEO or similar. That is a Ford Fusion in the US. We got to Hertz and got handed keys for a Volvo V40, small hatch, to me that is not a "similar". We were only able to fit one of our check bags in the back. We ended up having to go back and get a different car and pay additional money for something that still was not similar to a Ford Mondeo, we got a BMW 3 series. Overall they need to have cars available as mentioned or upgrade to us to a vehicle that is bigger and NOT smaller.

Portugal trip review

By: Loufre

Reviewed on: 08 Oct 2018

A little bumpy at the beginning due to the car breakdown. However, when revisiting the office, the matter was resolved quickly and with priority, for a car replacement. The next two weeks were without incident and the car was in good condition.
Travel Advisor:  Lee Lennon

Great Car

By: Andrea E

Reviewed on: 15 Oct 2018

Car was great, clean, and fit all of our luggage.
Travel Advisor:  Carissa Gulyas

Tuscany Road Adventures

By: Army Ranger

Reviewed on: 10 Oct 2018

Car pick up process quick and easy. Car was as described in planning process. Car return process quick and easy. Would recommend purchasing the auto toll device or card, which will avoid confusion when approaching and passing through toll collection areas on the AutoStrada.
Travel Advisor:  Laura Cole

Souther Italy

By: Sarah

Reviewed on: 14 Oct 2018

Car was fantastic! Made it easier for us to explore Italy!
Travel Advisor:  Sandra Staples

Great driver!

By: Jeri

Reviewed on: 17 Oct 2018

The driver and car we had in France was great. He was very knowledgeable, English speaking, safe driver and on-Time.
Travel Advisor:  Deborah Knopf


By: lsturtevant

Reviewed on: 15 Oct 2018

While car functioned - for our purposes - we had ordered a 7 passenger with luggage vehicle and we got a vehicle that barely fit 5 adults and the luggage for those 5 did not really fit. Made it work -but felt we didn't get what we ordered.
Travel Advisor:  Brenda Staben

Auto Rental was as Expected

By: Judy & Jim

Reviewed on: 12 Oct 2018

Good vehicle with options as ordered. Liability insurance very expensive, but typical for rental companies. Service was at pickup location was prompt and courteous.
Travel Advisor:  Monika Dysart

Trip to Italy

By: Cindy F.

Reviewed on: 10 Oct 2018

Our car rental was seamless, from picking up the vehicle to dropping if off. Great service and would highly recommend.
Travel Advisor:  Kathy Burns Lamphier
Not Recommended

Difficulties returning car.

By: Laura

Reviewed on: 14 Oct 2018

Our car was comfortable and clean, but there were two significant problems: it took hours to get the car from our arrival airport (they had only a couple employees handling lines of people to pick up their cars), and when we returned our car, the office was closed (for lunch?) so they had vague instructions taped on the door as to where to leave the car. Then they charged us for another week, because they couldn't find the car, even though it was parked exactly where they asked it to be parked in the note taped to the door. Difficult, and stressful, especially when you have tickets to catch a specific train.


By: Ibby

Reviewed on: 14 Oct 2018

We enjoyed our guides who were fun, interesting and I could understand with his accent. He also had humor, and understood our nuances. Flexible too. -Berlin MUNICH: we ended up liking our guide- but he was a bit gruff. No way to identify him at train station-no sign. Messy and dishoveled van(groceries) so lack of space for our luggage. All worked out and a compassionate guide who was highly interesting and intelligent.
Travel Advisor:  Martha Gaughen


By: NannyB

Reviewed on: 14 Oct 2018

They made a helpful adjustment for us in finding a large SUV for a one way trip...
Travel Advisor:  Louisa Gehring

Nice Vehickes -Good Service

By: Debirah

Reviewed on: 17 Oct 2018

We had booked two 9 seater luxury vans for a large family trip. The office was quite busy when we arrived. We wanted GPS in our cars and they recommebddd upgrading to a different model. The vehickes were new, clean and the GPS were invaluable in the south of France. Unfortunately we didn’t realize until we started loading them that the upgraded vehickes were 8 seaters not 9. This did make travel more difficult as we had needed one vehicle for two families totalling 9.
Travel Advisor:  Shelley Fremont

Rental car in Germany

By: Julie

Reviewed on: 19 Oct 2018

Check in was rather slow - but the car was the right size and had great English GPS.
Travel Advisor:  Randy Raphael


By: Carol

Reviewed on: 22 Oct 2018

Securing the car at our destination was fine. No problems.
Travel Advisor:  Nancy Cutter

No Problems at all

By: Miran

Reviewed on: 25 Oct 2018

We used Auto Europe for our car rentals in Portugal and in Italy. Pick up and drop off process was very simple (although do remember to take your passports when picking up your vehicle). Cars were clean and well maintained.
Travel Advisor:  Natasha Rhodes

Two thumbs way up!

By: Angela

Reviewed on: 28 Oct 2018

There was a problem with our rental car in France. We called Auto Europe's customer service line at 8am (the middle of the night in the US.) Tiffany resolved our problem immediately. She insisted that the company fix their mistake by transferring a car from Paris, which they did! Thanks Tiffany!
Travel Advisor:  Laura Cole
Not Recommended

Auto rental

By: Cozz family

Reviewed on: 25 Oct 2018

Added fees and services upon return Telepass functioned 50% of time used

Great service

By: Travis

Reviewed on: 03 Nov 2018

They made it easy for someone who has never driven in Germany before.
Travel Advisor:  Natallia Khoshchynka

Car in Spain

By: Mike

Reviewed on: 04 Nov 2018

We rented an automatic car to get around in Spain. It turned out to be a great deal. It had plenty of room, was very comfortable and turned out to be very ecomical. The only downside was that we did not get directions for the drop off location in Barcelona and that proved to be a frustrating experience. But overall we would not hesitate to rent from Auto Europe again.
Travel Advisor:  Natalia Weidner

Auto Europe

By: SS

Reviewed on: 28 Oct 2018

Excellent rental and return process. The vehicle was clean and new and performed flawlessly.
Travel Advisor:  ANDREW DE ANGELIS

Vienna/Austria trip

By: Susan

Reviewed on: 30 Oct 2018

The automobile was fine and the service was very good. In the end we did not use the GPS but had it along in case we needed it. My husband insisted on using Goggle maps.
Travel Advisor:  Linda Terrill
Not Recommended

Long wait

By: GR

Reviewed on: 03 Nov 2018

In Marsaille we waited for nearly an hout to get a car.


By: JIm

Reviewed on: 07 Nov 2018

No problems whatsoever. Pick up of car was in a difficult location.
Travel Advisor:  Valerie Rooney

Car rental

By: Cre

Reviewed on: 14 Nov 2018

Budget Rental - Service could be a little better. They try to give a car that is not what you requested and in bad physical condition.
Travel Advisor:  Russell Wagenaar


By: Novajet

Reviewed on: 06 Nov 2018

We had a great experience with Hertz. Car was more than I expected. Return was easy and pleasant.
Travel Advisor:  Michele Smith

Auto Europe/Avis easy to work with

By: Larry

Reviewed on: 09 Nov 2018

The agent walked to the Malaga airport parking garage with us (a fairly long walk) to inspect the car and help us to decide on the correct size car. Car drove fine, no problems. Turn-in at Seville train station was very easy.
Travel Advisor:  Connie Valimont

Good experience.....

By: Cheryl and Mark

Reviewed on: 16 Nov 2018

By mistake (ours), we showed up a day late for our rental. The car was still waiting, and the company agent was gracious and understanding. Pick up and drop off were simple, and we would certainly recommend the company.
Travel Advisor:  Carol Asivido

UK holiday

By: Duke

Reviewed on: 21 Nov 2018

Excellent, friendly and helpful.
Travel Advisor:  JoAnne Patterson


By: Joe

Reviewed on: 23 Nov 2018

we have used this service for a number of years and have always been pleased with the cars we get and the efficiency with which we get off the plane and pick up our car.
Travel Advisor:  Michelle Campbell

Our Tripp

By: Bruce

Reviewed on: 01 Dec 2018

The car was great and we had no problems.
Travel Advisor:  Cindy Bown


By: Stinky

Reviewed on: 10 Dec 2018

Good clean vehicles. No issues with pick up or return
Travel Advisor:  Kim Paterson

rental car

By: Donna

Reviewed on: 21 Dec 2018

very good! Desk personnel at Melbourne Airport were helpful and efficient. Had directions for me to get out of the airport on the right road and exactly how to get back and what to have done. Car was clean and in excellent condition.
Travel Advisor:  Rachel Boren

Car Rental in Spain

By: sem

Reviewed on: 14 Jan 2019

Renting a vehicle from Auto Europe in Spain was no different than renting a vehicle at an airport in the states. The vehicle was clean and drove well.
Travel Advisor:  Natallia Khoshchynka
Not Recommended

Great Car but Challenging Service

By: Christmas in Santa Fe

Reviewed on: 11 Jan 2019

Our travel agent booked through Auto Europe for a 4 Wheel Drive at a great rate. When we got to the airport they said the car was not 4 wheel drive but she was finally able to upgrade us at no charge. The car was an all wheel drive Subaru which was great as it snowed a lot in Santa Fe. When my mom got sick and we had to drive back to Austin due to altitude it was a chore to change it. Fortunately, our travel agent help navigate it. Avis said we said we wanted to pay in cash when we turned it in which was not the case. We had paid in full before we got the car.

Northern Italy Trip

By: Chris

Reviewed on: 10 Jan 2019

Great. Easy pick up easy drop off
Travel Advisor:  Megan Winslett

Simple and Quick

By: Nancy

Reviewed on: 11 Jan 2019

The rental car company was very easy to work with. We got our keys in no time and able to head out on our vacation with no issues. I highly recommend Auto Europe.
Travel Advisor:  Anchulee Carranza


By: Julie

Reviewed on: 02 Feb 2019

Auto Europe was perfect for our trip. Our car rental went so smoothly on arrival and drop off. Definitely recommend the GPS! It saved us.
Travel Advisor:  Deborah Barth

Doreen's choice

By: Bocknek

Reviewed on: 11 Feb 2019

Excellent service
Travel Advisor:  Doreen Rich

Products Offered By Auto Europe

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