Rocky Mountaineer
Rocky Mountaineer offers curated vacation packages and four distinctive rail routes through the Canadian Rockies and American Southwest. The world-renowned train travels by daylight through the stunning scenery and is the best way to experience iconic destinations. This unforgettable journey takes you back to a time when travelling was just as much about the journey as the destination. With impeccable onboard service, gourmet cuisine, and luxurious surroundings, it is no wonder that Rocky Mountaineer is considered by many to be one of the world’s ultimate travel experiences.
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Reviews and Recommendations for Rocky Mountaineer
95%
of 450 guests
recommend
recommend
Virtuoso Traveler Reviewed
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Recommended
Well run but unpredictable
By: harps1
Reviewed on: 11 Sep 2013
Train was comfortable and staff were extremely pleasant and competent. Unfortunately weather was cloudy to the point of our being unable to fully appreciate the vistas. Also the final 3hrs thru the spectacular Rocky range, we were abandoned because of a derailment ahead of us, much disappointment felt by all. Bussed finally to Banff but most of trip in darkness so missed all of the most spectacular scenery. and no spiral tunnel.
Travel Advisor:
Rick Kritschgau
Recommended
Recommended
By: jak
Reviewed on: 17 Sep 2013
It was an excellent trip. We had exceptional weather.
I recommend spending more for the Gold Leaf service. The hotels were better; the train seats were better; the dining on the train was better. Our fellow travelers with Red Leaf service complained that their travel was like airline travel.
Travel Advisor:
Michelle Boyles
Recommended
HIghly Recommended
By: Cindy
Reviewed on: 25 Sep 2013
What a luxurious experience on the Goldleaf car! Service, food, seating, were outstanding.
Travel Advisor:
Michelle Boyles
Recommended
Highly recomended the Gold Leaf Package
By: SM48
Reviewed on: 21 Oct 2013
From the service, the food and the friendliness of the employees made this experice the best ever. I strongly recomend this worry free trip. The view was magnificent. I truly enjoyed the other passengers and became friends by the time the vacation ended.
Travel Advisor:
Shelley Greenan
Recommended
Great, would recommend!
By: DG
Reviewed on: 18 Oct 2013
The train trip was great and the people were very nice and so helpful. Everything was great, recommend to everyone. Great way to visit Canada! DG
Recommended
Truly a unique and pleasurable journey
By: Jimbo
Reviewed on: 11 Oct 2013
Rocky Mountaineer "Gold" is incredible from the immaculate and comfortable rail cars to the awesome on board service, food and beverage. The destination of the Canadian Rockies met our expectations. I can recommend this product to my friends and associates heartily.
Travel Advisor:
Jim Buckley
Recommended
Wonderful Experience, Highly Recommended
By: 1963
Reviewed on: 11 Oct 2013
My wife and I and our two close friends experienced a fabulous trip on the Rocky Mountaineer this summer. Our trip took us at a leisurely pace from Jasper to Vancouver with an overnight stay in Kamloops. On board the train we experienced breathtaking scenery, delicious meals and superb "first class" service from our three hosts who were knowledgeable, friendly and funny, yet also very professional. Tough to find that high level of service anywhere.
Travel Advisor:
Rick Kritschgau
Recommended
Highly recommended
By: Elaine
Reviewed on: 28 May 2014
They do a great job. It is a beautiful trip, great food, charming hosts, beautifully organized.
Recommended
A great trip!
By: P & C
Reviewed on: 07 Jul 2014
Everything was smooth sailing! The ride itself was both quiet and smooth, a big step up from Via Rail from Toronto to Jasper (even with our car close to the front of the train). We were mid train on the Mountaineer. The 2 fellows serving us upstairs were very attentive, patient, kind and thorough. Jamie was so knowledgeable adding a delightful aspect to what we were looking at. The gals in the dining car kept in good order a busy and easily confusing setting. Connections were great as well as the accommodations. All in all we were and are very pleased.
Travel Advisor:
Peg Aikman
Recommended
Wonderful!
By: Dave
Reviewed on: 10 Jul 2014
The Rocky Mountaineer is, without a doubt, a dream vacation. The literature from Rocky Mountaineer doesn't come close to the actual experience. Everything in the train coaches has been designed for the complete comfort of the guests and is always sparkling clean. I cannot adequately describe the friendly, helpful employees on the train; nothing is too much to ask of them. The meals are excellent with much attention to the presentation. The hotels selected by RM are a reflection of the quality experienced on the train itself. RM must be complimented on the handling of the baggage. Never once was a bag misplaced or delayed; the process was seamless. Thank you Rocky Mountaineer!
Travel Advisor:
Theresa Quintarelli
Recommended
Canadian Rockies Rock
By: World Traveler
Reviewed on: 10 Jul 2014
The Rocky Mountaineer train was comfortable and the staff excellent beyond our expectations--courteous, knowledgable, talented, and accommodating. Our gluten-free diet was happily, and creatively, presented. My birthday was celebrated with a signed card by the staff and four beautiful prints from vintage Rocky Mountaineer posters. Since Rocky Mountaineer Travel booked our Gold Service hotels, our only disappointment was the hotels in both Kamloops and Victora. The company REALLY needs to provide better accommodations in Kamloops--the place is horrible with no decent restaurant. There may be better places to eat in Kamloops, but after a 12-hr. train trip we just wanted a quick bite in the hotel (very disappointing) before retiring. Our other hotel disappointment was the Victoria Empress where we were told that our booking level, Gold Service and Virtuoso, didn't warrant a room with a water view. Rocky Mountaineer needs a better agreement with the Victoria Empress!
Recommended
highly recommend
By: Not provided
Reviewed on: 23 Jul 2014
RM needs to provide more personal contact with their representatives. Service and food on the train was excellent, however more commentary should be given, and RM needs more involvement during the motorcoach part of the tour. The gold leaf deluxe seems to rely on Fairmont for its price, but RM should be more visible. Also to not include Lake Morraine is a major reason I would hesitate to recommend this tour.
Travel Advisor:
Randie Rosenberg
Not Recommended
Could have been better
By: Red
Reviewed on: 24 Jul 2014
too long days on the train waiting for freights to pass (12+) hours, well trained and upbeat personnel who are knowledgeable, food was good but RM set my expectations too high.
Recommended
Excellent
By: Hookman
Reviewed on: 31 Jul 2014
Totally enjoyed our recent trip on the Rocky Mountaineer. I have a few comments that would have made the trip much better for our group. First, the RM tour guide on our bus from Calgary to Banff was not even mediocure. While he seemed to know a lot of sfuff, his delivery was boring and often confusing. He did not represent RM well and given the cost of this trip we deserved much better. I have toured a lot in the Americas and Europe and he is the worst guide I ever encountered. Second, It felt like we wasted a day of our time traveling between Banff and Lake Louise and back to Banff. Planners need to fill this time better. The highlight of my trip was a visit to Bouchart Gardens and it was not included in the RM part of the trip. It should have been seen by everyone.
Travel Advisor:
Jim Buckley
Recommended
Would Recommend
By: ED
Reviewed on: 29 Jul 2014
Train trip was great. Hotels were outstanding. - There was no need to spend the evening in Calgary. Should have went directly to Banff. Hellocopter ride also was not necessary.
Travel Advisor:
Jim Buckley
Recommended
Comfortable Friendly Service!
By: marcie
Reviewed on: 01 Aug 2014
Service was excellent!
Travel Advisor:
Jim Buckley
Recommended
Extraordinary service
By: CK
Reviewed on: 05 Aug 2015
We always say it is "People" who makes the difference! This is my second time that I was on the train. The first time I went by myself and this time I went with my family. The new station is fabulous and all the hosts are very patient and friendly. They always make us so welcome! My 2 boys - 8 & 6 enjoyed the train ride as much as the adults. We stay in the Gold Leaf cart and the hosts are so kind to my 2 boys - they allow them to stay with them and let them to help out. They have all these games for the kids to keep them engaged. I don't know how I can do that without their extraordinary service. I will definitely go again with my parents next time. One thing I would like to point out is the "land" service, I would recommend that RM should have representative in every stop to help the passangers to check-in. The piece that made me upset was the Fairmount part that the service is not good especially in Lake Louise.
Travel Advisor:
Teresa Ho
Recommended
Best run company we have ever seen!
By: Xave & Caroline
Reviewed on: 24 Aug 2015
Great trip and wonderful employees. We would do it again!!!!
Recommended
Organized friendly service
By: Joan
Reviewed on: 27 Sep 2015
Great holiday. As I said early we were disappointed with the Jasper Park lodge. Our room was too hot for living. Our reservations were mixed up and they were too busy with weddings etc. Other hotels were great. Rain tour was exceptional.
Recommended
Great company to travel with
By: mpo
Reviewed on: 25 Sep 2015
Rocky Mountaineer pulled out all the stops to ensure a wonderful experience. the trains were clean, the staff very accommodating and the scenery was spectacular. A great amount of time and effort was thought out to make this memorable. Kudos to our hostess onboard, Marylou..................she was great!!
Recommended
Top flight service...
By: Happy
Reviewed on: 20 May 2016
Mary Emrich is on top of everything...
Recommended
Pampered from the beginning to the end
By: Miguel and Kim
Reviewed on: 14 Jun 2016
Top class and worth the Gold Leaf Service. Very comfortable, friendly, courteous and attentive staff. Food quality par excellence! Great selection of merchandise but would have been nice to purchase a reasonably priced child's (2-4 year old) toy train. Have already recommended to friends must take this trip.
Travel Advisor:
Sandie Harman
Recommended
Great experience
By: Lorraine
Reviewed on: 11 Jun 2016
The Rocky Mountaineer lived up to its excellent reputation.
Travel Advisor:
Sandie Harman
Recommended
Friendly, expert service!
By: Dana*7
Reviewed on: 10 Jun 2016
Wonderful time on Goldleaf service train!! The staff were very warm and welcoming, as well as informative on the sights seen. Enjoyed all the gourmet breakfasts and lunches served!! Appreciated the snacks and alcoholic drinks at anytime! Entertaining comments were appreciated, but safety was strongly emphasized. Easy transfers of luggage to hotels by staff...thank you!! Would love to do another train passage in the future. Keep me informed of any deals for repeat customers please! Thank you for everything!
Travel Advisor:
Sandie Harman
Recommended
fun folks, top-notch meals
By: Pam
Reviewed on: 15 Jun 2016
The staff was excellent - in every way!
Travel Advisor:
Sandie Harman
Recommended
Great Service, View and equipment
By: CLC
Reviewed on: 11 Jun 2016
The trip lived up to our very high expectations.
Travel Advisor:
Sandie Harman
Recommended
Very helpful
By: Val
Reviewed on: 10 Jun 2016
Loved the Rocky Mountaineer train trip, and would do it again without hesitation! Sandie was most helpful...
Travel Advisor:
Sandie Harman
Recommended
an extraordinary train trip
By: anik
Reviewed on: 28 Jun 2016
the RM is a" huge travel machine". Everything is coordinated at the best: Splendid itineraries, comfortable seats, gourmet food, lovely and smiling staff, perfect baggage transportation, at the chosen hotels. Precision, comfort and most agreeable environment. An excellent choreography which gives each traveller a chance to have a great personal experience.
Recommended
outstanding service on the trail
By: Craig
Reviewed on: 23 Aug 2016
not sure they could have done it better would highly recommend the Rocky Mountaineer
Travel Advisor:
Jesse Taylor
Recommended
Wonderful experience!!
By: Barbara
Reviewed on: 22 Aug 2016
Our first time on a trip like this which involved a train ride. It was wonderful!! The scenery breathtaking, meals on board the train were superb and expertly presented. Hot and filling. The hosts and chefs and everyone on board were absolutely delightful. Helpful, courteous, interesting, nicely dressed and coiffed. It was a lovely journey and one we would recommend to anyone. Thank you.
Recommended
Fabulous service Great food Excellent hosts
By: Mary
Reviewed on: 09 Sep 2016
The Rocky Mountaineer experience was amazing. We were in the first domed car, and we had four young ladies who served us and met our every need. It is someting we will never forget, and we will recommend Rocky Mountaineer to others. We did not have any snafus. We are very impressed with their organization and how well they work with the hotels and motor coach companies. We are very happy with our experience.
Travel Advisor:
Laura Schelling
Recommended
terrific service
By: aa57
Reviewed on: 28 Sep 2016
The train trip was excellent--good food --great service- wonderful staff
Recommended
High marks for Rocky Mountsineer
By: Steve2016
Reviewed on: 01 Oct 2016
Had a wonderful experience with Rocky Mountaineer. Really impressed with the quality of service and attention to detail. Staff on the train kept us informed and involved with the scenery we were traveling through. Great people !! Excellent travel support throughout. Thanks for an unforgettable tour through the Canadian Rockies !
Recommended
Great Service
By: JD
Reviewed on: 12 Oct 2016
Service was great, Food very good. personal friendly on Train. Check in at some hotel was slow, and could be more efficient. Have keys ready or passed out on train or bus before arrival. We enjoyed the trip.
Travel Advisor:
Marian Blessing
Recommended
Amazing trip in western Canada
By: Rusty
Reviewed on: 11 Oct 2016
We spent 8 days on the Rocky Mountaineer trip this September and thoroughly enjoyed the experience. The trip hosts, Kevin and Laurie Lichty were excellent. They were very helpful, organized and caring. Their efforts and constant 'behind the scenes work' helped the trip to run smoothly. The Brewster motorcoach driver, Mike, was also an excellent addition to the team. His knowledge of the area and his patience in explaining local details was very much appreciated. Kevin, Laurie and MIke were always willing to put in extra effort to accommodate everyone on the tour. They helped to make a great experience even more enriching and memorable. The two days on the Mountaineer were exceptional as well. The beautiful scenery, the gourmet meals and amazing service were all memorable highlights. We especially appreciated the seamless movement of our luggage from bus to hotel to train. We are glad to have had this experience and would recommend it to anyone.
Travel Advisor:
Rick Kritschgau
Recommended
Rocky Mountaineer
By: Joe
Reviewed on: 06 Jun 2017
It was a fabulous trip & the staff on the train treated us like kings & queens. The tours were perfect, the food was great, & the scenery spectacular!
Travel Advisor:
Ileana Weingart
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Recommended
Rocky
By: Archie
Reviewed on: 29 May 2017
We had a very enjoyable trip with Rocky Mountaineer.
Travel Advisor:
Ileana Weingart
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Recommended
Awesome
By: Sugar
Reviewed on: 06 Jul 2017
We had the most wonderful time. We celebrated our 50th wedding anniversary on this trip. We had talked about doung the Rocky Mountaineer for years snd finally decided to for our anniversary, why did we wait so long?
We have already recommended this trip to others and are ready to go again, they take good care of you.
Thenk you Rocky Mountaineer
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Recommended
with changes
By: traveler
Reviewed on: 04 Aug 2017
We thought the hosts on the train were excellent. The noon and evening meals for the silver service were not very good. We suggest not taking the train back from Banff to Vancouver but rather take the option of going to Calgary. We also suggest starting in Vancouver rather than taking the train from Seattle to Vancouver. We did see as much of the mountains and lakes on the train as we thought we would.
Travel Advisor:
Ellen Cohen
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Recommended
A unique and delightful experience
By: Tom C
Reviewed on: 11 Aug 2017
The Rocky Mountaineer was an ideal choice for crossing the Canadian Rockies. The on-board experience was amazing - there were three attendants in our car, providing informative and entertaining commentary throughout each of the two 12-hour days we were on board. The food & beverage service was continuous throughout each day, and the meals were surprisingly good. Their logistics for getting all of us passengers off to the hotels for the overnight pause, with our luggage waiting for us in the room, and for getting us back to the station early the next morning for the second day’s journey, were flawless. A thoroughly delightful way to experience the magnificence of the mountains.
Travel Advisor:
Kristen Fernandez
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Recommended
Rocky Mountaineer
By: Mary
Reviewed on: 10 Aug 2017
What a great experience! Everyone should do this once in their lifetime. The train ride was smooth, the chefs were amazing so the food was equally tasty and presented to delight the eye. The crew was entertaining and informative and had stories to share from start of trip to end. The scenery was awe inspiring. Kudos, Rocky Mountaineer!
Travel Advisor:
Maureen Paap
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Recommended
Mountaineer
By: Christine
Reviewed on: 10 Aug 2017
We had a very nice time. It was the Gold Leaf service. The staff on the train is awesome! The food, I thought, is good but not great. The days are long - start very early morning- and end later than I expected. A long day to be sitting- the scenery was nice but very much the same for the majority of the time. Did think Lake Louise and Banff were great places to visit. Vancouver is a wonderful city.
Travel Advisor:
Lise-Marie Wertanzl
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Recommended
A Great Train Ride
By: Spinman
Reviewed on: 12 Aug 2017
Luxury and hospitality to the max! The two days from Vancouver to Jasper were wonderful thanks largely to the staff in our car. They were most knowledgeable and friendly. Luckily the fires in BC were mostly north of us and only marginally affected the trip. Hotels were mostly excellent with few exceptions.
Travel Advisor:
Becky Sullivan
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Recommended
Rocky Moutaineer Experience
By: Steve
Reviewed on: 14 Aug 2017
I did not know what to expect on this trip. I thought that I understood the scope of the trip but was very surprised about the extent of the personal service that we received. Whether it was on the train or the buses at the last part of the trip, we were treated with exceptional professionalism. The staff on the train portion was over the top with historic knowledge, professional service, and great attention to the travelers. Every employee of RM was polite, customer oriented and always helpful. The partnership with Brewster helped make the trip, especially after we left the train. One driver in particular helped immensely with our trip enjoyment and his name was Allister Brissndn. Cannot say enough about the train buses, and the first class accommodations. You will be highly recommended by my wife and me. Great experience!!! Steve
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Recommended
trip
By: southern
Reviewed on: 31 Aug 2017
extremely enjoyable, they took care of all the details, the food was excellent, the accommodations were breathtaking.
Travel Advisor:
Paula Sasser
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Recommended
Rock Mountaineer
By: Sandy
Reviewed on: 23 Aug 2017
Wonderful experience. the train was very comfortable, the meals were delicious and the staff was terrific. They was courteous, knowledgeable, and friendly .
The scenery was spectacular. A truly amazing experience.
Travel Advisor:
Rachel Hardy
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Recommended
Wow!
By: Elated
Reviewed on: 27 Aug 2017
What can we say except WOW?!? From the get go, efficiently run, thorough in their attention to detail and oh the food! The staff is excellent, attentive and very knowledgable. We were thoroughly satisfied and would recommend the Rocky Mountaineer to everyone. The train is a wonderful way to travel and relives the glory days of rail transport.
Travel Advisor:
Kevin Lichty
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Recommended
Vancouver to Baniff
By: john
Reviewed on: 07 Sep 2017
Very pleasant experience
Travel Advisor:
Rachel Hardy
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Recommended
Was well suited to work with Roz for the benefit of K and I.
By: wildlight4944
Reviewed on: 08 Sep 2017
Nancy as the sales agent and the entire RM team on the ground and on the train - and in the air (helicopter) - were tuned into our celebration. We were pampered from the private car ride to the Four Seasons Hotel, the ferry to Victoria and the Empress and Buchart Gardens, the chopper to Sonora Resort, back to Vancouver and Stanley Park, the train ride to Kamloops and Banff, the Chateau at Lake Louise and on to Calgary and our private car to Calgary airport.
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Recommended
Bahr Group Rocky Mountaineer
By: Carol W
Reviewed on: 07 Sep 2017
Our experience with Rocky Mountaineer was awesome. The hosts/hostesses were so friendly and hospitable. The food was plentiful and delicious and served so attractive. They made a very comfortable train ride spectacular.
Travel Advisor:
Helga Thalheimer
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Recommended
Thru the Rockies on a train and a bus
By: Guy
Reviewed on: 15 Sep 2017
We had a great time on the Rocky Mountaineer. Staff attention and food were excellent. The scenery was fabulous. To us this was one of those 'once-in-a-lifetime' trips.
There are maybe too many options in choosing the trip. I must admit I was daunted br the huge book describing all the various options and relied on the others in our party and our travel agent to make the selection.
The days on the train are long, and my wife's knees got swollen during the journey. Kamloops was fine for a stopover, not expecting much, but we got into the Jasper Park Lodge very late, and had too leave very early the next morning, so we did not really get to appreciate this beautiful hotel. If we were to do it again, I think I would have liked to spend an extra day in Jasper. Lake Louise was beautiful and the schedule let us spend a little time walking around there.
There was confusion over beds. We asked for accessible rooms, and got them, but we also got an extra cot set up in the room, twice
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Recommended
Rail Carrier
By: Sandy
Reviewed on: 17 Sep 2017
I would compare the train company to Viking. Everyone was knowledgeable and responsible. We are so happy we chose the gold service. Food and drink was plentiful and very good. The company is outstanding.
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Recommended
.?
By: Marie
Reviewed on: 17 Sep 2017
The coach was comfortable, service and fool excellent and plentiful, the staff knowledgable and pleasant. The only negative was elongated waiting for freight trains to pass, the downside being enroute many hours with no possibility of movement and very late dinner hours.
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Recommended
Trip of a Lifetime
By: SusanS
Reviewed on: 20 Sep 2017
From the time we departed the Vancouver airport until we left for the airport in Calgary, we never touched our luggage. It was delivered to our hotel room and was waiting for us upon arrival.
All the details of the trip had been taken care of and so we only had to concentrate on making memories. The train "experience" could not have been better. Our coach was brand new and was so comfortable. The food and wine were delicious! The 4 hosts on our coach were fabulous and it is easy to tell that they truly loved their jobs. Loved their commentary and their willingness to make our trip a memorable one. We were impressed with one of the team leaders that was talking through a medical issue with a fellow passenger. Her demeanor was very calming and professional.
The hotels in Vancouver, in Lake Louise and in Calgary were first class Fairmont hotels where the service was exemplary.
Travel Advisor:
Sally Shekane
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Recommended
Rocky Mountaineer Goldleaf Service
By: Pat P
Reviewed on: 09 Nov 2017
We boarded the Rocky Mountaineer on September 6, 2017 and knew immediately that we were in for a trip of a lifetime! The warmth of our four hosts on the train made our trip all that more enjoyable and they tended to our every need. They let us know when something special was coming up and kept us very comfortable on the train. We traveled with a group of eight and had the seats in the back of the train which was perfect as we were able to walk around and visit amongst ourselves without disturbing others.
We enjoyed every aspect of the trip. The scenery was majestic and every detail was tended to. Not having to deal with our luggage was a plus and all of the hotels we stayed in were outstanding. We were a group of family and good friends which made our trip even more enjoyable. There is nothing that I could suggest to have made the trip any better. Our travel agent, Sally Shekane, left nothing undone. This was definitely a bucket list trip!
Travel Advisor:
Sally Shekane
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Recommended
Canadian Rockies
By: Stan
Reviewed on: 20 Sep 2017
Everything was excellent with few exceptions! Our room at the Banff Springs Hotel was a little tight (dormers) and not a great view. Some repitition on the motor coach / too much back and forth highway riding. Staying in 5 hotels in 9 days was a little tiresome, however, it is understandable! Kudos to the train staff!
Travel Advisor:
Patricia Shachat
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Recommended
Satisfaction
By: Johnadvm
Reviewed on: 06 Oct 2017
Excellent !!!!!i I do not like the format of bthis questionnaire
Travel Advisor:
Sandie Harman
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Recommended
Rocky mountaineer
By: ralph
Reviewed on: 09 Oct 2017
First class treatment and travel---hard to improve on the experience.
Travel Advisor:
Yvonne PelletierPaul
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Recommended
Great Rockies trip
By: Larry
Reviewed on: 08 Oct 2017
We spent 11 days traveling through the Rocky Mountains and had a great time. All arrangements were well coordinated with the hotels...everything went smoothly. RM was never late. The motor coaches were comfortable and the drivers did a good job with their commentaries. The train was great although the days were long...some too long. The staff on the train were very friendly & went out of their way to entertain us...food & service was great.
Travel Advisor:
Gabrielle Warncke
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Recommended
Friendly Crews; Beautiful Views
By: Bill
Reviewed on: 18 Nov 2017
Title sums up the trip. Some of those very early luggage collection times were difficult, but we realize necessary for some of those long days of travel. Only real complaint was the very short duration of time in Whistler.
Otherwise the entire trip was handled very professionally, as well as pleasantly.
Travel Advisor:
Rachel Hardy
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Recommended
Rocky Mountaineer
By: Retired Fed
Reviewed on: 10 May 2018
This was one of my most favorite travel experiences. The Rocky Mountaineer service was over the top. High quality accommodations and cuisine. The mix of train and road travel was well balanced. Accommodations in Jasper, Banff and Calgary were first class. The tours supported by Brewster travel were first rate. And of course the scenery was amazing.
Travel Advisor:
Jan Halderman
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Recommended
Train through Canadian Rockies
By: Con
Reviewed on: 15 May 2018
This was a fantastic two day luxury trip through the Rockies. The service was impeccable, the food was fantastic, and the scenery was unbeatable. Truly the trip of a lifetime.
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Recommended
Rockies
By: May
Reviewed on: 25 May 2018
Excellent, from the send--off in Vancouver to the extremely well-organized arrival at each destination. There is no confusion or hastle. Service on the gold leaf was superb.
The staff was very attentive to all and special note to the people who keep the cars including the washrooms immaculate! The food was tops, and the staff on my first two days were fun, enthusiastic, and inclusive of all the passengers; Laura, Kiki, Sean, and the others love their jobs. The crew on my back two days are just as good, but they and the passengers were more subdued. The scenery is majestic and It was relaxing, but interested parties should be aware of many delays due to freight.
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Recommended
Rocky Mountaineer
By: John
Reviewed on: 28 May 2018
Gold leaf is recommended
Also select the meal plan
The trip was awesome highly recommend
Travel Advisor:
Karyn Farr
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Recommended
Canadian Rockies
By: Nancy Young
Reviewed on: 29 May 2018
The service was excellent! The trip was handled professionally, fun and train was comfortable. All the connections with hotels, buses and luggage handling was great!
The delays in train schedule while on board was the only disappointment.
Travel Advisor:
Jan Hammond
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Recommended
train trip
By: Randie
Reviewed on: 28 May 2018
Great! The trip was wonderful!
Travel Advisor:
Marsha Dolbow
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Recommended
Great experience. 10 out of 10
By: Dr K
Reviewed on: 07 Jun 2018
Wonderful experience highly recommended to all.
Travel Advisor:
JoAnne Patterson
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Recommended
Dream trip
By: EZ
Reviewed on: 05 Jun 2018
Worth every penny! I went for the views and the mountains but was astonished at the length the Mountaineer team goes to provide excellent service. The food, the train, the stations, hotels, were all serviced by an exceptional customer satisfaction teams! Every aspect is service and experience oriented! Would highly recommend!
Travel Advisor:
Nora Pearce
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Recommended
fun trip
By: 50th. anniversary couple
Reviewed on: 05 Jun 2018
Friendly service, good staff.
Travel Advisor:
Nora Pearce
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Recommended
Banff to Vancouver
By: Iggy
Reviewed on: 14 Jun 2018
Day 1. CP went on strike so we had to travel 9 and a half hours on a mediocre bus. The scenery was beautiful but no alcoholic drinks and a terrible box snack was served. Not on our bucket list.
Kamloops accommodation where we stayed overnight was great.
Day 2. We boarded the train. It was fabulous! Everything we expected. Smooth ride, great scenery, delicious food, amazing staff. And because of our disappointing first day, they compensated us royally.
Travel Advisor:
Linda Vaughan
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Recommended
Review your rail carrier
By: Puppy
Reviewed on: 16 Jun 2018
The accommodations on the train were good. The food was good and your personnel were very accommodating and informative. The hotels were nice but was disappointed that there was a strike (not your fault) and our group was caught up in it but you did provide us with a bus tour from Kamloops to Banff. We were able to take breaks at different places, which re leaved our non movement.
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Recommended
Wrong timing
By: Gianna
Reviewed on: 13 Jun 2018
I was only on the train for one day because of a strike. Very disappointed. The one day the service and care I received were excellent .
We where put on a bus and they did the best they could but it was not the same. Very long and tiring day. Plus the hotel we were put in was not what I expected Very disappointing trip. The food on the train was excellent. I was very impressed on the care and service given
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Not Recommended
Too many problems
By: Freud
Reviewed on: 18 Jun 2018
When it was necessary to go to a plan B because of a rail strike, they were very unprepared. The right hand did not know what the left hand was doing. We got different stories from different people. We were lied to several times, as a result. They did not accommodate to special needs. We went from chocolate and champagne to granola bars and hard candy. They agreed to compensate us for the lost day, but it wasn’t adequate and they operated with the one size fits all rule.
We have already recommended other travel programs to three other families.
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Recommended
RM trip
By: Jo
Reviewed on: 22 Jun 2018
We thoroughly enjoyed the train portion of the trip. Some of the accommodations were below our expectations. We were disappointed with the food at most of the restaurants. We felt they were overpriced for the limited menu they gave us. The bus drivers were very informative and helpful.
Travel Advisor:
Susan Boehnstedt
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Recommended
Review
By: Sam
Reviewed on: 14 Jun 2018
Great logistical operation;! Delightful
Travel Advisor:
Marilyn Bennett
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Recommended
Train
By: Cosmo
Reviewed on: 28 Aug 2018
We were very well-cared for on the train and enjoyed the food immensely. We would definitely recommend this trip to anyone wanting a stress-free, scenic trip.
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Recommended
First Class
By: JBT
Reviewed on: 03 Jul 2018
Rocky Mountaineer train is definitely a first class operation. We loved our train ride and the great customer service while on the train.
Travel Advisor:
Alicia Doak
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Recommended
Bucket list
By: Michelle
Reviewed on: 18 Jul 2018
Beautiful views, fabulous plentiful food & drink!
Good cheer for all!
Travel Advisor:
Rebecca Falkenberry
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Recommended
Rocky Mountaineer trip
By: Mooby
Reviewed on: 16 Jul 2018
5 star service, food, scenery, etc
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Recommended
Well done
By: Scarlatti
Reviewed on: 12 Jul 2018
An excellent experience - quite aside from the unmatched and dramatic settings, the RM approach to providing - indeed anticipating - what their passengers would want or appreciate, is probably close to unparalleled.
Travel Advisor:
Kip Abbott
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Recommended
The only way to go.
By: MEBS
Reviewed on: 27 Jul 2018
The observation car is wonderful and the crew is top notch. They assure that everyone is jolly and well-served. They provide informed commentary on the sites. And yes, they will give you whatever you want, whenever you want it!
Travel Advisor:
Eleanor Hardy
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Recommended
Rocky Mountaineer
By: Cece
Reviewed on: 26 Jul 2018
The rail car was comfortable and roomy with unobstructed views. Food was excellent. Service was impeccable.
Travel Advisor:
Angela W Pierson
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Recommended
The awesome train
By: Robyn
Reviewed on: 04 Aug 2018
Loved the train - the Gold Leaf is definitely the way to go. The service, the views, the food and the staff was beyond awesome. Great way to see Canada and all of the mountains. Have told many of my friends. They all want to go too!!
Travel Advisor:
Taryn Daley
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Recommended
A wonderful trip
By: Jim
Reviewed on: 01 Aug 2018
This was an eight person family adventure that went perfectly. At first I was put off by the idea of only two days on the train and hen four on the tour bus. It actually worked out perfectly. The train was comfortable. Service was excellent. There was too much food and it was great. They have the logistics well coordinated. People and luggage transfers were quick and comfortable. We went Gold Leaf. Hotels were excellent, as were the assignment of rooms. We bought the meal plan and the dinners were delicious and very generous. The bus tours had frequent stops where we could be outside in this beautiful scenery. The guides were personable and knowledgeable. It was a terrific vacation.
Travel Advisor:
Brenda Cadman
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Recommended
Top trip
By: Steve & Jean
Reviewed on: 05 Aug 2018
Everything was outstanding, Service unbeatable. First class all the way. All provided accommodations were were good. Better than expected. Trip went without a hitch.
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Recommended
Rocky Mountaineer
By: Fred
Reviewed on: 06 Aug 2018
The 2 day train ride from Vancouver to Kamloops and Jasper National Park was amazing! Even better than we had anticipated. Excellent service, food, and scenery!
Travel Advisor:
Michelle Andersen
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Recommended
Canada
By: texas
Reviewed on: 08 Aug 2018
The Rocky Mountaineer was an enjoyable experience, and their organization of luggage, people , train cars and buses to hotels was extraordinary. The staff and food on the trains was excellent, and this was a wonderful way to see the interior of Canada.
Travel Advisor:
Meg Harrison
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Recommended
Great Trip!
By: Jerry
Reviewed on: 11 Aug 2018
Great Trip! Exceeded expectations in every way. Team was very kind, courteous, and very well trained. Could not have been better.
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Recommended
A perfect trip
By: S&G
Reviewed on: 16 Aug 2018
Perfect in every way
Travel Advisor:
Connie Valimont
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Recommended
Excellent tour
By: Mark
Reviewed on: 23 Aug 2018
This tour was fantastic in all regards.
Travel Advisor:
Jesse Taylor
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Recommended
Incredible trip!
By: Travel bug!
Reviewed on: 30 Aug 2018
An absolute must for anyone traveling to the Canadian Rockies. Amazing scenery, with great views from the glass domed rail cars. The seating is so comfortable and each car has it's own staff to pamper you during your journey. Gourmet food too, what else could you ask for!
Travel Advisor:
Nancy Yale
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Recommended
Bucket List Trip
By: Pat
Reviewed on: 22 Aug 2018
What a fun, easy way to travel. Staff was fantastic, food on the train beautiful and delicious. The Canadian Rockies provided the views. Absolutely, if you are thinking about this, do it now.
Travel Advisor:
Wayne Muhlstein
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Recommended
Train
By: Nick
Reviewed on: 23 Aug 2018
Excellent service ,hotels, food and overall great experience
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Recommended
Train review
By: mb
Reviewed on: 23 Aug 2018
Fantastic! Better than we could have imagined. Full service first class experience with wonderful crew and well planned destinations. The food was terrific and the planned excursions were exciting and informative. Five Star Service!
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Recommended
Rocky Mountaineer
By: Tom
Reviewed on: 25 Aug 2018
Everything was very well organized, the food was excellent and the employees were top notch. Amazing scenery.
Everyone should take that trip at least once!
Travel Advisor:
Lisa Hollo
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Recommended
Train Travel
By: MMM
Reviewed on: 31 Aug 2018
Most enjoyable. The staff is super good at their job. They keep you entertained as well as fed and happy. The train operation was efficiently run and schedule was perfect. We would have liked a better hotel in Kamloop and Jasper.
Travel Advisor:
Marion Harbison
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Recommended
Train Ride
By: happy person
Reviewed on: 15 Sep 2018
Loved the train ride and the employees were Great and totally friendly with everyone
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Recommended
Rocky Mountaineer
By: Bobsie
Reviewed on: 17 Sep 2018
Excellent! Absolutely A1 service.
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Recommended
A Wonderful Train Ride
By: Roam
Reviewed on: 10 Sep 2018
Every detail of the train part of our trip was well thought out, and we truly enjoyed the experience. We would definitely recommend the Gold Leaf level of service, as you never have to worry about your luggage, and having breakfast and lunch right downstairs below the domed viewing car was so convenient. The staff were consistently enthusiastic and attentive. The views were awesome. We were sorry to leave the train behind in Jasper.
One warning: check your itinerary and make sure you understand exactly how many times you will be packing and unpacking. For some locations, we arrived too late to really look around, and then we were back on the bus and off to the next location the next morning. It was exhausting, and we really got tired of being on the bus. Some people had itineraries that gave them two days at most locations, with some free time to explore. This would be a much better way to take this trip.
The drivers are are very knowledgable and provided great commentary.
Travel Advisor:
Sigrid Braeckeveldt
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Recommended
A superb company with impeccable service.
By: Tony Cuilwik
Reviewed on: 11 Sep 2018
It was a fantastic experience, great service, great food (all the time), great scenery, great hotels. I would recommend it to anyone.
Travel Advisor:
Jodi Green
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Recommended
Canadian Rockies by Train
By: Judy
Reviewed on: 19 Sep 2018
We saw beautiful scenery, made new friends, and enjoyed gourmet food during our two days on the train. Personnel on the train deserve A+ rating for their hospitality, treating us like honored guests.
Travel Advisor:
Leigh Sullivan
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Recommended
Rocky Mountain Train Trip
By: Loka
Reviewed on: 26 Sep 2018
It was good. We would do the trip differently now that we know what we know. We would do a different route. The one real complaint--we were on a very nice, updated car on our first leg of the trip; then on an older, not updated car on the second leg. Not good to have seen "what could have been" then downgraded.
Travel Advisor:
Henya Lish-Gebeloff
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Recommended
Canadian Rockies
By: Flower
Reviewed on: 03 Oct 2018
We had a good trip. Everything went smoothly and as planned. Would recommend it.
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Recommended
50th Anniversary trip
By: oldgirl72
Reviewed on: 12 Oct 2018
The train trip was excellent with very comfortable seating, extremely dedicated and friendly staff, with superior meals and extra snacks. We enjoyed the scenery, especially being able to see the salmon run in the rivers. We did like the attentive service, staying at a hotel overnight, and all luggage handling included. We would certainly recommend this special trip to others.
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Recommended
First class ride
By: Vantocaltrip
Reviewed on: 12 Oct 2018
Two days of being waited on with first class care. Beautiful views on the gold leaf car. Food and beverages plentiful. If there was a fault, maybe a little more in the educational factors on the trip.
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Recommended
Rocky Mountaineer
By: Farmtrinkets
Reviewed on: 03 Oct 2018
What a fabulous trip through the Canadian Rockies. Cannot wait to do another one in a few years. Everything was professionally arranged and went very smoothly. The service on the train was fantastic. The scenery, the food, the drinks, everything was top notch. Would recommend this trip to everyone. Every city was very interesting and the food possibilities were 4 or 5 star. The train was very comfortable and all the transfers were very nice. A 5 - Star experience.
Travel Advisor:
Arlene Humble
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Recommended
Rocky Mountaineer
By: wendyh
Reviewed on: 04 Oct 2018
While we enjoyed all aspects of our trip very much; we were (and still are) confused about the levels of Gold Leaf Deluxe Service we booked. Some hotels offered us Fairmont Gold suite inclusions but some did not and said it wasn't part of our package. We inquired with both Rocky Mountaineer who told us to ask our travel advisor and also with our travel advisor who told us it was the Rocky Mountaineer's discretion. Again, very lovely trip but this was a point of frustration.
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Not Recommended
Rail trip
By: Rockie mountain rail trip
Reviewed on: 11 Oct 2018
Most expensive and worst trip I have ever taken
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Recommended
Rocky Mountaineer
By: Georgia G
Reviewed on: 24 Oct 2018
Wonderful trip. Really took care of us and the staff was very attentive and interesting.
Travel Advisor:
Laura Schelling
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Recommended
Rocky Mountaineer- unfortunate end to our trip
By: Jeff
Reviewed on: 15 Oct 2018
The Rocky Mountaineer trip was delightful up to the last day, Sept. 30, when we went from Banff to Calgary. This operation of the trip was a scheduling disaster. Trying to pack a coach trip around Banff, going to the gondola ride, circling back to Banff for lunch, then more sightseeing (hoodoos), then helicopters (several hours), then to Calgary- arriving hours late and not allowing any time in Calgary except late dinner. The day prior (September 29) was a "free day" and could have been used to pick up some of these activities in and around Banff. In short, it was a substandard end to an otherwise enjoyable trip.
Travel Advisor:
Jennifer Hicks
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Recommended
New experience
By: Kathy and Ron
Reviewed on: 08 Oct 2018
Riding the Rocky Mountaineer for two days was a unique experience for us and I’m so glad we got to see the Rockies in this way. The seating, viewing, food and service were wonderful. It’s too bad all the trains in America aren’t like this; you’d see a lot more happy faces.
Travel Advisor:
Debbie Hires
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Recommended
A Superb Experience
By: Elizabeth
Reviewed on: 10 Oct 2018
We were very impressed with Rocky Mountaineer...the organization, the personnel, attention to detail. A very professional company. We highly recommend them and would love to travel with them again.
Travel Advisor:
Debbie Hires
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Recommended
Journey through the Clouds
By: Canadian beauty
Reviewed on: 15 Oct 2018
This trip exceeded our expectations. Rocky Mountaineer staff made train travel a luxurious adventure. We dined on delicious meals while enjoying the spectacular Canadian Rockies. The staff provided excellent commentary en route, explaining historical background and details, enhancing the experience. They were personable and fun.
Brewster bus tour drivers were skilled and well informed, as were the helicopter pilots for our trip over Kananaskis.
The route covers wonderful scenery and each day was and adventure . Even the wildlife cooperated.
Well done, Rocky Mountaineer!
Travel Advisor:
Paola Molinari-Shaw
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Recommended
Take the train!
By: Karen
Reviewed on: 18 Oct 2018
We spent two days in the Silver Leaf service of the Rocky Mountaineer and it was super. The staff was extremely personable, the food and drinks seemed never-ending, and the logistics were smooth and well thought out.
The only aspect for travelers to be aware of is that RM shares the line with freight trains which take precedence. So sometimes you have to be patient. Just know that in advance and you will be fine.
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Recommended
Exceeded expectations
By: Sarah H
Reviewed on: 15 Oct 2018
Our Rocky Mountaineer experience was fantastic-- from the hotels and tours along the way, to the train journey itself. Luxury service!
Even when the weather led to cancellation of some of our planned activities, the Rocky Mountaineer (and especially their affiliate, Brewster tours) handled it professionally and issued refunds.
What a wonderful way to see Canada for the first time. I think "magical" sums up our experience pretty well!
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Recommended
Toronto to Vancouver October 2018
By: Yoda
Reviewed on: 01 Nov 2018
Great experience. The staff was very attentive and personable. All aspects of being on the train were well thought out and executed.
Travel Advisor:
Rachel Hardy
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Recommended
Rocky Mountaineer Review
By: -H
Reviewed on: 22 Oct 2018
Rocky Mountaineer has excellent staff that are smart, funny and go out of their way to make you comfortable. The hotels are some of the best I've ever experienced and the food is awesome. The only negative for us was the long group tour bus rides--I did not do my research and understand that we would be on a large tour bus parts of every day.
Travel Advisor:
Jennifer Royster
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Recommended
Train trip
By: Sandy
Reviewed on: 04 Nov 2018
The hosts were great. The train was comfortable. The gold leaf service is a must for sight seeing.
Travel Advisor:
Cristina Buaas
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Recommended
Rocky Mountaineer
By: Ann Luppens
Reviewed on: 30 Oct 2018
Very good. The service was well organized.
Travel Advisor:
Bette Prochaska
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Recommended
Great journey
By: Bron
Reviewed on: 30 Mar 2019
The train trip should be on everyone’s bucket list! Scenery is just spectacular, food is good and plentiful, drinks are non stop! We had a great group of other travellers around us, makes a good trip great!
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Recommended
Rocky Mountaineer
By: Laura
Reviewed on: 25 Apr 2019
Our experience greatly exceeded our expectations. The attention to detail and level of service was outstanding. The staff was professional, attentive and knowledgeable.
Travel Advisor:
Shelly Lynch
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Recommended
Rocky Mountain High
By: Travel gal
Reviewed on: 28 May 2019
Service was great and the crew were so friendly. Very knowledgeable about the areas we were traveling through.
Train was most comfortable and very clean.
Travel Advisor:
Sharon Johnson
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Recommended
Cocky
By: Cocky
Reviewed on: 26 May 2019
Excellent! We would recommend the Gold Service to all! Loved having the luggage in our hotel room each night and the room keys handed to us on the train. Breakfast and lunch had many options for all to consider. And cooks tailored menu items to our preference.
Only drawback was our room in one hotel in Jasper, which we would not consider up to the service level of Rocky Mountaineer. (Score 2 on a scale of 5 based on room odor, poor lightning, plastic furniture, and thin floors and walls.)
Almost forgot -- The send off by all staff waving to us (in the rain) as we left the terminal for our trip.
Travel Advisor:
Marilyn Bennett
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Recommended
Rocky Mountaineer
By: Bucky
Reviewed on: 07 Jun 2019
We had a fantastic well organized trip from Rocky Mountaineer. The guides were very knowledgeable, the hotels were great and there was not one thing that went wrong. I would highly recommend the train tour.
Travel Advisor:
Michele Vogel
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Recommended
We like Rocky Mountaineer
By: G
Reviewed on: 12 Jun 2019
We travel a lot and it was a pleasure to travel with a company that takes care of all the details like Rocky Mountaineer. It appeared they had everything worked out and then they made it happen exactly that way. It made travel really easy. And what can be said about the Canadian Rockies? Just spectacular!!
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Recommended
Rocky Mou
By: Lisa
Reviewed on: 19 Jun 2019
This was a fantastic trip! We were pampered and taken care of the entire time with no issues. I highly recommend Rocky Mountaineer!
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Recommended
Rocky Mountaineer Vancouver to Jasper
By: Alan
Reviewed on: 24 Jun 2019
We had two days on the train and all of the staff were super friendly and helpful. We had breakfast and lunch on the train, along with snacks and complimentary wine. All of the food was excellent. I would recommend the Gold Leaf cars, since in those you can leave your seat on the upper level and eat your meals on the first level. We met many fellow travelers during the meals and had a great time.
Travel Advisor:
Stella Signorello-Helton
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Recommended
Canadian Rockies and Rocky Mountaineer
By: Brian
Reviewed on: 23 Jun 2019
It was everything we had been told to expect - and more. The time of year, before the "real" summer rush, was perfect. The Rocky Mountaineer service and personnel could not have been better. The food, the train, the drinks and the transfers were flawless. It made a logistically-intricate trip, a breeze. We did nothing but enjoy ourselves.
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Recommended
Rockies
By: Jim
Reviewed on: 23 Jun 2019
Gold class travel was 100% first class, from train cars to hotels to meals to baggage handling and hotel reservations. First class!
Travel Advisor:
Bitsy Clayton
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Recommended
Rocky Mountaineer
By: Jan
Reviewed on: 24 Jun 2019
My expectations were very high after all that I have read. They did not disappoint. It is costly but well worth the experience. A must for your bucket list!
Travel Advisor:
Connie Valimont
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Recommended
rocky
By: carol
Reviewed on: 24 Jun 2019
well organized and planned.
Travel Advisor:
Connie Valimont
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Recommended
Rocky Mountaineer
By: Tom and Elizabeth
Reviewed on: 26 Jun 2019
We enjoyed the Rocky Mountaineer. The views were awesome and the food was delicious. The hosts were also great - very informative and great service.
Travel Advisor:
John Rees
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Recommended
Rocky good time
By: Pom
Reviewed on: 01 Jul 2019
Yummy food. Friendly staff. Comfy seats. The view was amazing.
Travel Advisor:
Janice O'Neil
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Recommended
Vancouver to Banff & Back Again
By: Kansas Travelers
Reviewed on: 01 Jul 2019
The train and hosts were all very friendly and professional. The food was presented beautifully and was very delicious. We did spend 7 hours trapped in a motorcoach in a snowstorm in Jasper NP. So perhaps the subcontractor, Baxter Tours, might plan ahead a little better, given that the snowstorm was actually forecast for that day and the toilet on board was filling up fast while the toilet paper was running out just as quickly. But overall, other than that one 12 hour day, the train trip, the bus tours and the shuttle transfers were all great!
Travel Advisor:
Shelly Lynch
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Recommended
Wonderful train !
By: Linda D
Reviewed on: 10 Jul 2019
The Rocky Mountaineer was fabulous. They were so well organized and efficient. The scenery was fabulous- the employees were gracious.they pointed out sites of interest.it was just an enjoyable vacation.
Travel Advisor:
Pat Wilcock
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Recommended
Amazing!!
By: Natasha
Reviewed on: 11 Jul 2019
This was a fabulous trip. It was the best way to see the Canadian Rockies. From start to finish they we’re very organized, friendly and fun. We started in Vancouver boarded large, comfortable traveling cars that had glass ceilings for full scenic and wildlife viewing. As soon as we were out of Vancouver we traveled at an average speed of 35mph. This was perfect for taking pictures and spotting black bears, bald eagles, osprey, grizzlies and big horn sheep. Traveling in June made it ideal for seeing beautiful waterfalls, Hell’s rapids, kayakers and river rafters.
The accommodations were superb, Fairmont Jasper lodge and lake Louise were beautiful. Only one night in a moderate room in Kamloops but it was comfortable and clean. We’ve recommended it to all our friends, many have heard about it but weren’t sure about the coordination and comfort level. Rest assured it will be one if your favorite trips!
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Recommended
45 Years
By: Leslie
Reviewed on: 11 Jul 2019
What a pleasant surprise!!! The two-day trip was so different and there were great people travelling with us. The food was good and the choices were well thought out. the overnight at the hotel was OK.
Travel Advisor:
Julie Smothers
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Recommended
Excellent train adventure
By: Nancy
Reviewed on: 05 Jul 2019
The train was beautiful. Very clean. The host on the train were wonderful. Very professional but also very friendly. I would highly recommend it.
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Recommended
Another off the Bucket List
By: Geoff & Lee-Anne
Reviewed on: 13 Jul 2019
We did a Nine Day trip with the Rocky Mountaineer. Words cant describe this awesome trip. We did the "JOURNEY THROUGH THE CLOUDS EXPLORER", with 2 Days on this amazing Train (Gold Class) and staying at some Beautiful Hotels like: Fairmont Palliser Hotel in Calgary, Fairmont Chateau Lake Louise for 2 Nights (Absolutely Stunning Views of Lake Louise from our Room), Fairmont Banff Springs Hotel (A Gorgeous Hotel with Stunning Surrounds), Fairmont Jasper Park Lodge for 2 Nights (Beautiful Cabins Scattered throughout Huge Grounds), then lastly the Four Seasons Hotel Vancouver.
I recommend Gold Class on the Train as you are higher up with a better vantage point than the lower level Silver Class, You also get Beautiful Meals Provided.
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Recommended
Train
By: Canada
Reviewed on: 06 Jul 2019
Everything was perfect😀
Travel Advisor:
Sarah Fitzpatrick
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Recommended
Awesome Train Ride
By: Geri
Reviewed on: 13 Jul 2019
We were in gold leaf service which was by far the way to go. The food was spectacular and the scenery out of this world. The hotels were great getting our keys on the train no need to wait on long lines. We just loved everything about it.
Travel Advisor:
Sarah Fitzpatrick
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Recommended
Wow!
By: Larry
Reviewed on: 09 Jul 2019
First class all the way. Highly recommend going GOLD with Rocky Mountaineer. Food was great, hosts were gracious and informative. RM even has it's own train station in Vancouver with a Grand Piano player to send us on our way. Expensive, but once in a lifetime experience.
Travel Advisor:
Julie Powers
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Recommended
Rocky Mountain train trip
By: Toby
Reviewed on: 21 Jul 2019
Great! Extremely accommodating, organized and friendly.
Travel Advisor:
Lisa Hollo
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Recommended
great
By: june
Reviewed on: 20 Jul 2019
they took very good care of us. it was so nice to have luggage taken care of and rooms already checked into at night and meals on the train. we loved everything about the trip. we loved the rooms at Four seasons and at Lake Louise. they were just wonderful and we were taken care of all the way. The ride from airport to Four seasons was just wonderful. People were so nice and helpful everywhere we went. Thank you for a wonderful first time experience.
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Recommended
Rocky Mountaineer
By: Nana
Reviewed on: 21 Jul 2019
Trip was great but glad it wasn’t more than 2 days on the train.saw lots of scenery and crew was great. Food was above my expectations
Travel Advisor:
Kenneth Sause
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Recommended
Rail Carrier Review
By: The Happy Couple
Reviewed on: 21 Jul 2019
Fantastic! A dream come true.
Travel Advisor:
Bonnie Kenneally
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Recommended
Rocky Mountaineer
By: Mary
Reviewed on: 26 Jul 2019
A fabulous experience. Amazing way to see the Rockies. The staff made you feel really special, the food was beautiful and the chairs were so comfortable. Loved every minute of it!
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Recommended
A breathtaking trip through the Rockies
By: Anaclète
Reviewed on: 05 Aug 2019
Food and service could not have better.
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Recommended
my vacation
By: paul
Reviewed on: 06 Aug 2019
Well organized and great experience
Travel Advisor:
Melitta Hannon
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Recommended
As close to perfect as it gets
By: Wayne
Reviewed on: 07 Aug 2019
We would highly recommend Rocky Mountaineer. They pay incredible attention to even the smallest details. The result? A relaxing, truly effortless journey. From our experience, Eastbound from Vancouver is the best way to do this; the two days on the train helps you get into "vacation mode," so you can truly enjoy the Canadian Rockies once you get to Lake Louise and Banff. I would expect the same thing would be true if the ultimate destination was Jasper. This is an indulgence that's truly worth the expense.
Travel Advisor:
Teena Hunt
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Recommended
Rocky Mountaineer to Jasper & Calgary
By: Lee
Reviewed on: 10 Aug 2019
Excellent service and care
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Recommended
Rocky Mountaineer
By: Mimi
Reviewed on: 17 Aug 2019
The food, drink, scenery and staff made our week on the Rocky Mountaineer most enjoyable. We also enjoyed our time at the Fairmont in Jasper and in Whistler. Kamloops was also a very enjoyable overnight experience and the town of Quesnel rolled out the red carpet for us.
Travel Advisor:
Kimberly Georgi
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Recommended
Rocky Mountaineer
By: DM
Reviewed on: 15 Aug 2019
It was a fabulous experience. The train itself was so nice. The seats were large with plenty of leg room and the dining room downstairs was equally as nice. The staff in our car were SUPERB. They were knowledgeable about the area, tended to our every wish, and were so friendly and pleasant. Gourmet meals were served and the alcohol flowed freely.
Travel Advisor:
Kimberly Georgi
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Recommended
Everything we wanted from a great oranization and its partners
By: Misha Norma
Reviewed on: 16 Aug 2019
Our very enjoyable journey through the spectacular Canadian mountains was provided by a highly organized, very competent group of people with great partners. While the rail portion of the trip is expensive, we got real value for our money. The Gold Service car we rode was probably the best rail car we have been on. The attendants were wonderful and the food and drink served were excellent. The full dome view of the scenery we passed was spectacular. The Rocky Mountaineer people ran every phase of our journey from luggage pick up to transport with precision. We were treated exceedingly well at the four Fairmont hotels that were part of our journey. We got excellent rooms with good views and were treated well when people learned of our RM connection. The off-train touring by motor coach was great as well. Partner Brewster Tours took us into the heart of the Rockies with knowledgeable drivers and guides. This was a memorable trip.
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Recommended
Very well-organized.
By: Bill
Reviewed on: 23 Aug 2019
The baggage collection and delivery was flawless, the motor coach portions were excellent, and the train was very comfortable and luxurious.
Travel Advisor:
Gabrielle Warncke
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Recommended
Rocky Mountaineer - A Class Act
By: Z
Reviewed on: 19 Aug 2019
Our Rocky Mountaineer trip was without doubt the very best tour we have ever experienced. The seamless and personal care at every point was exceptional, accommodations were wonderful, Hosts were friendly and knowledgeable, food was fabulous (and lots of it), and the itinerary was extremely well planned such that all points of interest and beauty were enjoyed by everyone. Every aspect of the trip was superlative!
Travel Advisor:
Debbie Crockett
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Recommended
Rocky Mountaineer
By: Bear
Reviewed on: 24 Aug 2019
The trip was smooth communications were clear and the convenience and comfort superb
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Recommended
Canada1
By: retired1
Reviewed on: 26 Aug 2019
Rocky Mountaineer is simply fabulous.
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Recommended
Canada Trip
By: Jan
Reviewed on: 04 Sep 2019
We had a fabulous time with Rocky Mountaineer. Our two days on the train was one of the best experiences we have ever had. Our every need was met. The food was top notch, the service was excellent, and all of the workers could not have been nicer.
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Recommended
Rock mountaineer
By: Bill
Reviewed on: 13 Sep 2019
Great trip would recommend it to anyone
Travel Advisor:
Julie Powers
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Recommended
Journey through the clouds
By: Happy
Reviewed on: 04 Sep 2019
Great trip. Perfect
Travel Advisor:
Grace Shpiz
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Recommended
Recommendation
By: Maria
Reviewed on: 12 Sep 2019
I have never been on a rail like Rocky Mountaineer! The train ride was amazing!! The train is open and you can see so much of Canadian Rockies. The staff treats you like you were royalty. They are so much fun! Shea, Jack, Jennifer and Emily were amazing!! I wish this rail went to other places. I would definitely go with them. The chefs were incredible they accommodated for special diets and always made sure we were full. The conductors and other staff were so sweet and treated us like family. Love this company and would highly recommend
Travel Advisor:
Kim Schneider
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Recommended
Rocky Mountaineer
By: Sunshine
Reviewed on: 17 Sep 2019
This trip was absolutely gorgeous! We got tons of beautiful pictures. The accommodations were first class. The train was the perfect way to experience those majestic mountains. Would recommend this trip to anyone!
Travel Advisor:
Monika Dysart
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Recommended
Rocky Mountain
By: Bill
Reviewed on: 14 Sep 2019
Overall very nice. The hotel in Kamloop was not up to my expectations.
Travel Advisor:
Monika Dysart
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Recommended
Train
By: Teresa
Reviewed on: 19 Sep 2019
Mountaineer was good.. just not for me. Great service and food but I did not like having any options other than a small viewing platform or my seat.
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Recommended
Review
By: Jack
Reviewed on: 16 Sep 2019
Well run through beautiful country
Travel Advisor:
Ilona Kupec
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Recommended
Grand Rail Trip
By: Happy Traveler
Reviewed on: 19 Sep 2019
We were very pleased with the service and quality of our meals, accommodations,
and transports. Amazing how everything was so synchronized for our travels.
The scenery and side trips were very pleasurable. Highly recommend this trip to any one wanting to have an incredible rail adventure in Canada. Especially liked the commentary on the train as we traveled through various historical areas.
Travel Advisor:
Soon-Hie Sargent
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Recommended
Grand Circle
By: Olive O.
Reviewed on: 17 Sep 2019
After clearing customs at the airport in Vancouver, we met our chauffeur and after that encounter, we did not need to tote our luggage for the rest of the trip. The experience was generally smooth and pleasurable. Meals on the train were a delight and the scenery was magnificent. Most accommodations were as expected, except for one unfortunate experience.
Travel Advisor:
Soon-Hie Sargent
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Recommended
Rocky Mountaineer Trip
By: Blue Skies Happy Traveler
Reviewed on: 17 Sep 2019
This was one of the best experiences of my life...and I'm old so I've had many travel experiences. For comfort and beauty, wonderful service, and all around magnificent views with knowledgeable dialogue from the crew, this trip was unbeatable.
Travel Advisor:
George Balogh
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Recommended
Great train ride
By: sly
Reviewed on: 23 Sep 2019
All of the staff work very hard for the passengers and are very cheerful.
I'm thinking another ride might be more of the Rocky Mts. Day 2 was just OK though I did love our stop at Whistler the first night. Tow days were very long but the kitchen was nice enough to make some lately snack foods for us.
Travel Advisor:
George Balogh
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Recommended
Rocky Mountaineer Trip
By: Rex
Reviewed on: 19 Sep 2019
Rocky Mountaineer did a fabulous job! The two-day train ride was wonderful. The cars were comfortable and immaculate, and the food was superb. Throughout the train ride portion and the bus tours, all accommodations were great, and the support personnel were knowledgeable and courteous. Timeliness and attention to detail exceeded our expectations.
Can't imagine a better way to experience the Canadian Rockies! Great job, Rocky Mountaineer!
Rex
Travel Advisor:
Marian Blessing
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Recommended
David
By: David
Reviewed on: 20 Sep 2019
A delightful experience traveling through amazing country.
Travel Advisor:
Lynne Adams
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Recommended
Rocky Mountaineer adventure
By: Jim
Reviewed on: 23 Sep 2019
This trip was our first on Rocky Mountaineer, and we thoroughly enjoyed it. We found them to be very organized, and our stops each night at hotels were absolutely painless, with our luggage usually in our rooms when we arrived, and we would receive our room keys as we exited the bus. The train was beautiful and very relaxing. We signed up for Silver Leaf service which was fine for us, and the food was fine as were the hotels. My suggestion for prospective travelers is that if you wish to dine at a separate dining table rather than at your seat, and wish to have meals that exceed very good, then you might consider Gold Leaf service. If that level of dining is not important to you, Silver Leaf service will more than meet your needs.
Travel Advisor:
Marian Blessing
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Recommended
Rocky Mountaineer
By: Gail
Reviewed on: 22 Sep 2019
The experience was very nice. It’s not the sort of excursion I would do again, but was definitely worth doing.
The train is very well operated and the staff were always helpful and well trained. The food and drink were good.
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Recommended
Rocky Mountaineer
By: Mike
Reviewed on: 30 Sep 2019
Fabulous!! The trip was everything our travel agent, Lisa Torgeson said it would be!
Travel Advisor:
Lisa Renae Torgerson
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Recommended
***
By: 888
Reviewed on: 28 Sep 2019
Scenery, staff and dining experience was great, ...
Travel Advisor:
Sandra Staples
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Recommended
Vacation
By: Betty
Reviewed on: 26 Sep 2019
First class professional operation, nothing even slightly negative to say about this company.
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Recommended
Amazing experience
By: Christine
Reviewed on: 04 Oct 2019
Was a great trip well organized
Great experience
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Recommended
Rocky Mountaineer
By: Frankie
Reviewed on: 01 Oct 2019
Great food. Great service. Fabulous vistas.
Travel Advisor:
Ramona Holbrook
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Recommended
Canadian Rockies Trip
By: Wayne Tamarelli
Reviewed on: 09 Oct 2019
It was excellent.
Travel Advisor:
Eleanor Hardy
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Recommended
Trip Review
By: Art
Reviewed on: 25 Oct 2019
We found the trip well organized and comfortable and fun
Travel Advisor:
Gregg Humble
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Recommended
Rail Carrier
By: The Millers
Reviewed on: 13 Oct 2019
Fabulous! A well oiled machine
Travel Advisor:
Debbie Hires
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Recommended
Biz
By: Biz
Reviewed on: 01 Oct 2019
Wonderful experience!
Travel Advisor:
Gena Stoll
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Recommended
Vancouver to Banff
By: Pop
Reviewed on: 05 Oct 2019
We were delighted to have had the opportunity to take this trip. It had been on my list for several years.
The seats were great, the views were splendid, and the service upstairs and in the dining room was excellent.
We also rode the train from Seattle to Vancouver and were happy to be on that coastal passage.
We've have recommended the train to many people since our return.
Travel Advisor:
Eve Kilpatrick
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Recommended
Train trip West
By: Ken
Reviewed on: 04 Oct 2019
Linda is great to work with. She takes care of us without our asking. It's easy to tell she enjoys her work and thinks things to be done before we do. During our last trip she called to make sure our connections worked as planned. We couldn't ask for more.
Travel Advisor:
Linda Spears
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Recommended
Unbelievable scenery!
By: Charlie
Reviewed on: 05 Oct 2019
Rocky Mountaineer is a great way to see the Canadian Rockies along the railway that affords you the opportunity to see parts of the country that you could not see otherwise. The staff on the train are very attentive and the meals are luscious! The attendants on the train always make sure to point out any wildlife along the way and are extremely educated about the sights you see along the way. The seating is very spacious.
Travel Advisor:
Susan Morley
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Recommended
Rocky Mountaineer vacation
By: PB
Reviewed on: 04 Oct 2019
The Rocky Mountaineer Trip was definitely One of a Lifetime. The Views along the way were spectacular and the Service aboard the Train was definitely First Class ! Highly recommend !
The Alaska Cruise on Holland America was exactly the same. Interesting Alaskan Outports, Spectacular Views, particularly Glacier Bay, and the service on board was excellent. Again can highly recommend .
PB
Travel Advisor:
Karen Withers
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Recommended
Moineaux on vacation
By: Moineeaux
Reviewed on: 27 Oct 2019
Our trip on Rocky Mountaineer was fantastic. The scenery was out of this world and the crew on train were fabulous, they paid attention to all the details. They were very knowledgeable and kept us entertained, and the food was excellent.
When we left the train after two days, it was like leaving your family.
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Recommended
A Memorable Trip.
By: Sherlock
Reviewed on: 04 Oct 2019
It was all first class. The personnel were all very informative, accommodating and friendly. The food was delicious and the landscape was so outstanding. This will forever be one of the finest trips we've ever taken.
Travel Advisor:
Amal Mulhem
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Recommended
Great holiday, enjoyed the train journey
By: Rosalind Baker
Reviewed on: 05 Oct 2019
The staff were terrific, food was good. Ride comfortable and we had fun.
Travel Advisor:
Linda Terrill
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Recommended
the Rocky Mountaineer
By: Coryblue1#
Reviewed on: 06 Oct 2019
trip and scenery were awesome. Staff were exceptional.
Travel Advisor:
Sheila Gallant-Halloran
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Recommended
Awesome
By: Rizzy
Reviewed on: 06 Oct 2019
Everything was excellent
Travel Advisor:
Sheila Gallant-Halloran
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Recommended
Travel to Jasper
By: KrisF
Reviewed on: 06 Oct 2019
Excellent, with wonderful food, beautiful scenery and a very attentive staff.
Travel Advisor:
Ashley Newhaller
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Recommended
Awesome
By: Thans
Reviewed on: 06 Oct 2019
The trip was great and the staff were amazing! Could not have asked for a better trip, all our fellow travelers felt the same. Highly recommended. I would have spent more time in Lake Louise and Banff.
Travel Advisor:
Kathleen Sutter
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Recommended
Northwest
By: Bonbon336
Reviewed on: 13 Oct 2019
Train was very comfortable and food was good. Views were amazing. Would have been nice to have been able to get up and mingle more on the car.
Travel Advisor:
Sharon Betts
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Recommended
Five Stars
By: Robert Morrison
Reviewed on: 07 Oct 2019
Our Rocky Mountaineer experience was terrific. The hosting staff on both the bus and train portion of tours made the trip a pleasure. Their knowledge of the Canadian Rockies was extensive and well represented. Hotel arrangements with the various Fairmont and Four Seasons hotels were excellent, but the train portion was over the top. Food and drink were top shelf, meals were superb and well presented, the dome car we traveled in was like new, very comfortable and a treat to ride in. We would recommend the Rocky Mountaineer tour to everyone!!
Travel Advisor:
Craig Adryan
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Recommended
Rocky Mountain Circle route
By: Dunes Girl
Reviewed on: 14 Oct 2019
An amazing trip and worth every penny! However Rocky M must do more to educate every passenger about correct hygiene when having a serious cough - especially during flu season. Many people coughing on the return trip and most were observed being completely ignorant about such practises -such as coughing in to their arm instead of their hands. Using hand sanitizer. This could be easily handled by merely giving every passenger a small note reminding them that it is flu season and what steps to take to protect the other passengers from being unnecessarily exposed. All staff were wonderful and we really enjoyed the train crew on the 1'st 2 days northbound. Wonderful stories and an excellent rapport among themselves. Please schedule them together as much as possible!
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Recommended
Rocky's
By: Nussy's
Reviewed on: 15 Oct 2019
this was a great experience and fantastic area. The staff was very friendly and helpful. Good food and well organised.
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Recommended
Rocky
By: Liz
Reviewed on: 12 Oct 2019
Excellent! We want to do it again. The customer service was unbelievably good.
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Recommended
Rocky Mountaineer Trip
By: Desi
Reviewed on: 19 Oct 2019
Trip was excellent in all aspects.
Travel Advisor:
Angela W Pierson
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Recommended
Rocky Mountaineer
By: Ruthie
Reviewed on: 23 Nov 2019
It couldn’t have been better. Every detail was taken care of.
Travel Advisor:
Sue Bethke
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Recommended
Rocky Mountaineer touring
By: Carl
Reviewed on: 13 Oct 2019
Very efficient. Good meals. Good staff. Clean train
Travel Advisor:
Eleanor Hardy
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Recommended
Wonderful Experience!!!
By: Pennington
Reviewed on: 20 Oct 2019
When I arrived in Calgary, it was snowing to meet the band. After Customs my driver met me with my name on his laptop and drove me to my hotel. There were four wrecks on the way. The next morning we were picked up by bus, toured Banff, stayed overnight, bused to Lake Louise, spent the night, bused to Kamloops and boarded the train. The train ride was wonderful. We were treated to a doom car with a dining car underneath. The views were wonderful and we even saw some bighorn sheep and bald eagles. The food was truly fabulous. We arrived in Vancouver. The next day we took an electric bus to where ferries landed, drove onto the ferry, went to Vancouver Island where we toured Butchart Gardens. Although the roses were not it bloom, lots of flowers were. The Sunken, Japanese and Italian gardens were spectacular!!! The next day I flew home.
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Recommended
Train trip
By: Wick
Reviewed on: 13 Oct 2019
Wonderful; 10 out of 10; terrific rail cars and great employees
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Recommended
Wonderful
By: boo
Reviewed on: 17 Oct 2019
Perfect. Recommend the trip to everyone.
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Recommended
Excellent trip
By: very pleased
Reviewed on: 23 Oct 2019
Had a wonderful time! Be sure and go Goldleaf. Excellent customer service!
Amazing scenery, delicious food.
Travel Advisor:
Paula Sasser
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Recommended
Wonderful
By: Jan
Reviewed on: 27 Oct 2019
A wonderful experience. Great service, fabulous food.
Travel Advisor:
Eleanor Hardy
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Recommended
Canadian Rockies
By: Jimmy
Reviewed on: 24 Oct 2019
Very good service,food , sand especially the staff
Travel Advisor:
Karen Upchurch
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Recommended
Still pending
By: Stephanie
Reviewed on: 01 Oct 2020
Haven't taken the trip yet! We are counting on it being great.
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Not Recommended
Trip didn’t happen
By: Marjo
Reviewed on: 01 Oct 2020
It’s hard to write a review of a trip that was cancelled. Ask me next year after I hopefully actually take this trip.
I’m not to thrilled about not refunding our money when we weren’t the ones who cancelled the trip. Seems as if you are keeping a boatload of money for a whole year.
This has just been a crazy year. Hope I live long enough to take the trip next year.
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Not Recommended
Ignore rating -trip delayed
By: Dave
Reviewed on: 15 Jul 2021
Trip is 2 times delayed due to covid-19 . Maybe spring 2022
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Not Recommended
Rocky Mountaineer (USA trip)
By: Brenda
Reviewed on: 04 Oct 2021
We took a new trip in the US west provided by Rocky Mountaineer. The trip was on its inaugural voyage and some logistical details were poorly structured. The company was very slow getting travel documents to us prior to departure. Departure from the train in Denver was very slow and inefficient. The hotel accommodations in Glenwood Springs were not acceptable. We were assigned the Hotel Colorado which was very antiquated and worn-out looking. We were not given a choice of hotels.
The service on the train was friendly and excellent. Scenery was great.
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Recommended
Can We Blame The Pandemic?
By: baddie
Reviewed on: 25 Aug 2021
The train experience was great, the itinerary very good and the concept excellent.
However there was poor communication with the company and the customer service not up to Gold Leaf standards. We have an ongoing issue that our advisor has communicated with the company which hopefully will be resolved, but the poor quality of the representative who dealt with us is a very big negative.
Travel Advisor:
Elaine Pepper
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Recommended
Rocky Mountaineer Denver trip
By: Joan
Reviewed on: 09 Sep 2021
Very unique beautiful rail trip. Meal delivery needs to be worked on since it took so long to be served. Mountaineer employees very friendly and accommodating
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Not Recommended
Rocky Mountaineer is overrated
By: DEB
Reviewed on: 02 Sep 2021
Originally our trip was supposed to be in August 2020 on the Canadian Rocky Mountaineer to celebrate our friends' 50th wedding anniversary with a total of 4 couple. Canada would not allow anyone from the US in and Rocky Mountaineer refused to reimburse our deposits. We switched to the US Rocky Mountaineer US Tour. I personally feel that the train is way overrated. The first day was beautiful, we traveled along the Colorado River and mountains. The second day, was boring. We traveled next to the main roads to Moab. We transferred to a bus outside of Moab in the middle of the desert. The food and service on the train was excellent. The rest of our 4 day trip was to see the National Parks on board a Mercedes Coach that seated 10 ending in Vegas. Enjoyed a boat ride on the Colorado River with live music. The hotels, breakfasts, lunches, dinners along the way were excellent. Our tour guide, Sabrina, was great and very accommodating. I would skip the train expense next time.
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Recommended
Fantastic trip
By: J&J
Reviewed on: 22 Sep 2021
The Canadian west is so beautiful and Rocky Mountaineer Train Company sure know how to show it. It was 5star all the way!
Travel Advisor:
Sheila Gallant-Halloran
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Not Recommended
RM
By: R
Reviewed on: 25 Sep 2021
less than satisfactory with inconsistent passenger centric service
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Recommended
Rocky Mountaineer
By: Bozzz
Reviewed on: 03 Oct 2021
Wonderful excursion. Great staff, beautiful scenery!
Travel Advisor:
Lynne Adams
Recommended
Rocky Mountaineer
By: Carol
Reviewed on: 27 Sep 2021
The train ride through the Canadian Rockies was stunning and the service/information on the train was fantastic. The bus tours and guides were really memorable.
One had to follow the itinerary very closely for details on luggage pick up, people pick up. Having people in the same hotel with basically the same trip but different itineraries made it very confusing for everyone. One had to be sure to check with the bus driver/tour guide to be sure you were on the correct bus. Thankfully they had lists, so would check off names as we got on. Only one hotel had the information on departure. The other receptionists were clueless.
The accommodations were very nice. We had amazing meals with our meal vouchers.
Recommended
Nice scenery, food and service.... but
By: Trenny
Reviewed on: 27 Sep 2021
9 hours is a long day sitting gbon a train. And 7a.m departure for day 2 was too early. Otherwise super organized and nice experience.
Travel Advisor:
Sue Michailidis
Recommended
Canada Rockies
By: Canada
Reviewed on: 19 Oct 2021
Excellent trip. Highly recommended.
Travel Advisor:
Stephanie Reiner
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Recommended
Mother Nature
By: Mother Nature
Reviewed on: 03 Oct 2021
The glass dome train was so relaxing and enjoyable. The personnel were friendly and professional. Really enjoyed having August give details and stories of the settlers' past.
Travel Advisor:
Debbie Zetterberg
Recommended
Traveling in the Rocky Mountains.
By: Dotjan
Reviewed on: 10 Oct 2021
Everything about the trip on The Rocky Mountaineer was even better than advertised. From the beginning to the end of the trip, everything went smoothly. We did not need to worry about our luggage, as it arrived in our hotel room before we did. The meals were well planned and we’ll served. We had wonderful weather, and the travel coach was immaculate. An elevator was even supplied for those with mobility issues. I would certainly recommend that everyone should see this magnificent part of Canada.
Travel Advisor:
Corry D. Ticknor
Recommended
Rocky Mountaineer
By: Laurie
Reviewed on: 03 Oct 2021
Excellent! The staff went above and beyond to ensure that all your needs were met. Hospitable, friendly, always had a smile for everyone, entertaining us with their stories and knowledgeable in their commentaries along the way. Train tour was awesome and the food and beverages were more than you could ever imagine. It was a journey that will be remembered forever.
Travel Advisor:
Lisa and Nancy Zupancic
Recommended
Rocky Mountaineer part
By: Abuelita
Reviewed on: 11 Oct 2021
Excellent. Well organized, great guides on the train and great food.
Not Recommended
Rocky Mountaineer
By: Kitty
Reviewed on: 05 Oct 2021
The actual train ride for two days was wonderful. However, that was only two days of twelve. When we got the day by day itinerary, it was obvious that we would be transported for the remainder of the trip by bus. As far as contacting Rocky Mountaineer with questions, it was really impossible to get to speak with someone. If it wasn't for my travel agent, I would not have had my problems and questions resolved.
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Recommended
A beautiful train ride.
By: Smith
Reviewed on: 09 Oct 2021
We saw the great beauty of the American Rockies in the comfort of the train. The track follows the Colorado River for many miles through wilderness. Our timing was great. The aspens were changing providing a beautiful yellow exclamation point on the mountain landscape. Our only negative is the food is not the first rate like the service of the personnel. It’s not much better than airline meals.
Travel Advisor:
Stefany Ceccato
Recommended
Rocky Mountaineer
By: Nimmi
Reviewed on: 23 Oct 2021
We had a great experience over all. Wish if the train tour was longer, but the tour was very well organized and the tour guides were very knowledgeable. Liked the humor of the Sri Lankan boy, sorry can’t remember his name. Food was amazing in the train. Worth the money we spent.
Travel Advisor:
Nancy Dosch
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Recommended
New Trip on Rocky Mountaineer
By: B
Reviewed on: 18 Oct 2021
The concept for this trip was great. Since the trip in the Southwest US, "Rockies to Red Rocks" is a new offering for Rocky Mountaineer, there were some hiccups. But, the offering of a rental car combined with the train trip is unique and we liked that concept, rather than a motor coach. Scenery is awesome. We could travel at our own pace. They worked with us when issues arose, and are smoothing out the rough spots as they become aware. Train trip is great, and we saw scenery we would never see from a vehicle. We would go again.
Travel Advisor:
Dianne Titlestad
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Recommended
Some issues
By: Knits
Reviewed on: 17 Oct 2021
The train was excellent. Such beautiful scenery. The attendants were gracious and helpful. However, the company seemed to expect a lot from them and they were always busy. After we left the train, we were part of a package tour with Southwest Adventure Company. The people of that company were unprofessional. I gave written to Rocky Mountaineer and received a letter back and they are addressing the problems.
Travel Advisor:
Connie Valimont
Recommended
How well Rocky Mountaineer met my expectations
By: Kay
Reviewed on: 18 Oct 2021
The railway portion of the trip, directly handled by Rocky Mountaineer was very good and met my expectations. The seat on the train with large windows gave me excellent views. The crew was courteous, eager to please, and responsive to questions. They provided information about landscapes we were passing through. The hotels provided a welcome rest after traveling. The train was clean as were the hotels. This is a new route for Rocky Mountaineer, and in the future staff will know more about the area and can provide more information about it. My experience on the motorcoach extension of the tour, handled by Southwest Adventure Tours, was sub par. The scheduled start time for daily activities did not correspond with actual start times In three cases, and we missed breakfast because of that problem. Some activities, like the Lake Powell cruise and the Colorado Boat ride were eliminated or drastically shortened due to lack of water.
Travel Advisor:
Linda Fezekas
Recommended
Train trip
By: Train trip
Reviewed on: 24 Oct 2021
Very good and the employees were exceptional
Travel Advisor:
Elli Beck
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Recommended
Rocky train excursion
By: Honey
Reviewed on: 17 Oct 2021
The rail experience was great. Coach(bus) not terrific! There was not any help from Rocky Mountaineer after the 2day rail trip! I would only recommend the rail part of the excursion.
Travel Advisor:
Valerie Murphy
Recommended
First class rail experience
By: thebigorange
Reviewed on: 20 Oct 2021
We enjoyed a westbound trip on Rocky Mountaineer's new United States route from Moab, UT to Denver, CO. The train configuration is very nice and comfortable. The service is attentive and well planned. The scenery was amazing. It is a new route and they are still getting to know their hotel, food and local tour partners. Request the Hilton Hoodoo Hotel Moab and the Hotel Denver in Glenwood Springs and avoid the Colorado River boat trip in Moab.
Travel Advisor:
Meredith Lutz
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Not Recommended
Train Travelers
By: Train Travelers
Reviewed on: 08 Nov 2021
We found the boarding process in Denver to be disorganized and chaotic. We had to ask several people at Denver Union Station where to board the Rocky Mountaineer. When we went outside we saw two charter busses and had to ask the people around the busses if this was for the Rocky Mountaineer. Turns out it was, however there wasn't any signage indicating that this was the boarding area. Once we were on the train the onboard staff were friendly and pleasant. The food and drinks were good as well. It is unfortunate that the Rocky Mountaineer train doesn't board passengers at Denver Union Station.
The Crawford Hotel was a huge disappointment, however the hotels in Glenwood Springs, Moab and Salt Lake City were good.
The shuttle van from Moab to Salt Lake City was not comfortable and wasn't any enforcement of mask mandates even with a passenger coughing.
The reason in the end we gave the Rocky Mountaineer a no is because we didn't see the value for the high price of the tickets.
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Recommended
Rocky Mountaineer
By: california
Reviewed on: 31 Oct 2021
A wonderful adventure
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Recommended
Rocky Mountaineer first in 2 years
By: Sandy
Reviewed on: 15 May 2022
It was a great experience, so comfortable and beautiful!
Yes a few bugs to work out but I'm sure each trip will be better and better....
Travel Advisor:
Laura Smith
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Recommended
Rocky Mountaineer is for every Canadian resident and visitors!
By: Suzanne
Reviewed on: 20 May 2022
I had always dreamed of doing a trip on the Rocky Mountaineer and the Vancouver-Banff RM trip lived up to my dream. Scenery, history, engineering, service and comfort on board, to say nothing of the romance that trains have for me, all made for a memorable two days. I was impressed also that there were Americans and a few Europeans who had come the distance to have the RM experience. I hope every Canadian has the opportunity to see this beautiful part of Canada and to learn the history and engineering that went into building the railroad across Canada.
Travel Advisor:
Eleanor Dath
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Recommended
A Train with a View
By: Gabbie33
Reviewed on: 18 May 2022
This rail excursion through British Columbia and Alberta, Canada MUST be experienced! Moving through both the Cascade and Rocky Mountains will leave you speechless; God’s magnificence surrounds you each and every day!
And, while the landscape/scenery, certainly could not be improved upon, the staff on board the Rocky Mountaineer was equally exemplary!!! Each “Mountaineer” assigned to our rail car was attentive, witty, friendly, happy to be experiencing each and every moment with every passenger.
Rail cars; individual “berths”, dining area, restrooms were impeccable, especially in a COVID world!
Each meal served in the train was delicious. The mimosas, bloody Mary’s, wine tastings, added so much fun!
One weakness was the breakdown regarding the distribution of boarding documents. After standing in line for over 75min, we, along with many other passengers were told we had no boarding documents. In the future, better communication; TRM knew we had no documents; why were we in line???
Travel Advisor:
MacKenzie Brumley
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Not Recommended
not yet
By: texas blonde guy
Reviewed on: 21 May 2022
My previous trip on the Rocky Mountaineer was fabulous. Canada and the train had so many medical documents and time delays. The guests/passengers were less important. The only thing that kept me from flying home early was the train's staff. They were excellant.
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Recommended
Rocky Mountaineer—Northwest Canada
By: Rich Eakin
Reviewed on: 31 May 2022
Our experience on the train was nearly flawless. The staff was professional, efficient and personable in making us comfortable and informing us about what we were seeing—or about to see—during our two days aboard.
One snafu at the end of the trip when we disembarked in Vancouver involved putting us on the wrong bus for delivery to our hotel. The driver got us there, albeit a bit late.
We witnessed a few issues with other travelers involving delays with RM having to correct its list of bus passengers, luggage etc.—perhaps
attributable to insufficient or newly trained staff at the beginning of the season (and following Covid restrictions, etc.).
All in all, a great trip!
Travel Advisor:
Amy Rectenwald
Recommended
Rocky Mountaineer
By: Bob
Reviewed on: 13 Jun 2022
Rail experience was positive. Transportation from the airport in Vancouver to our hotel was problematic. Our driver nearly endangered our lives and nearly caused a serious accident through his reckless driving.
Travel Advisor:
Laurie Valdez
Recommended
Train
By: Linda
Reviewed on: 18 Jun 2022
Very good, except for one extremely poor hotel room experience
Travel Advisor:
Mary Dowd-Martin
Recommended
Rail carrier
By: client
Reviewed on: 19 Jun 2022
This is for younger adults. There were too many early mornings. The Kamloops hotel was horrible.
Travel Advisor:
Lisa and Nancy Zupancic
Recommended
Experience of Lifetime
By: Train Terrific
Reviewed on: 23 Jun 2022
Everyone was smiling and welcoming. Seats were very comfortable and service was great. We enjoyed the options for meals which were high quality and professionally prepared.
Highly recommend the Rocky Mountaineer for the views and the overall experience.
I would have like to have a Rocky Mountaineer representative to help orient us with arrivals and departures in both Banff and Lake Louise.
Travel Advisor:
Lynann Mullis
Recommended
West coast
By: Cat
Reviewed on: 24 Jun 2022
Best trip ever 100 % great
Travel Advisor:
JoAnne Patterson
Recommended
Rocky Mountaineer Rail Through the Rockies
By: 4of7
Reviewed on: 26 Jun 2022
I was so impressed with everything that Rocky Mountaineer provided. From the handling of the luggage at every stop to the outstanding food and beverages served on the train. Each and every employee was very helpful and great fun to be around. They were very entertaining as well as professional. The hotel accommodations at every stop were 5 Star. I am already planning to make this trip again.
Travel Advisor:
Heidi Theis
Recommended
Outstanding
By: Rocky
Reviewed on: 01 Jul 2022
Every apsect of our trip was outstanding. The Gold Leaf service was worth the price. The on-board host and crew were there to serve our every need. Even when mechanical problems on a freght train caused a 5 hour delay, the crew adapted quickly and made the 5 hours as enjoyable as they could.
Recommended
Great experience!
By: Mary
Reviewed on: 03 Jul 2022
The team taking care of our train car were fabulous! Very polished in informing us of interesting facts of persons and places. They were fun and funny and very professional.
The food was excellent.
Recommended
Rocky Mountaineer Trip
By: Dan
Reviewed on: 01 Jul 2022
I would highly recommend the Rocky Mountaineer trip. It was first class. I would recommend more narrative about things we were seeing in the train trip.
Travel Advisor:
Anna Harrison
Recommended
The trip of a lifetime...
By: Mike & Pat
Reviewed on: 06 Jul 2022
The train was incredible, food delicious, staff was professional , courteous, and helpful.
Travel Advisor:
Marian Blessing
Recommended
Train
By: Humble 10
Reviewed on: 12 Aug 2022
Darren, Alena and group were fantastic!! Food was incredible!! LONG days on the train weren’t really expected, and the staff was fantastic!!
Travel Advisor:
Arlene Humble
Recommended
7 day Mountaineer trip Vancouver to Calgary
By: Grumpa
Reviewed on: 18 Jul 2022
The experience was good.
A bit disappointing in the fact that we were only really on the train 2 of the 7 days. More motor coach travelling then we anticipated…which is more like just a big bus trip. Over night accommodations were very good. Food on the train was excellent. Sights from the train were awesome and varied. The Mountaineer staff were fun, engaging, entertaining, informative and very helpful. The Kamloops stop the only one on the trip we didn’t full enjoy. Really not much to see or do in Kamloops. Some sort of organized side trip or excursion option at Kamloops could improve that stop. Dinning choices were also somewhat limited in Kamloops.
Lake Louise and Banff were great, lots to see and do at those destinations.
Travel Advisor:
Monique Powell
Recommended
Railing
By: Ron
Reviewed on: 13 Jul 2022
Far exceeded our expectations particularly with respect to food and amenities.
Travel Advisor:
Carol Medley
Recommended
Rocky Mountaineer
By: Linda S
Reviewed on: 21 Jul 2022
The trip itself was wonderful - beautiful views, delicious food, interesting commentary from the staff.
The transfer from the train to the hotels and back was seamless, and considering the number of people on the train, it was remarkable how easy they made it seem.
Our only complaint was at the beginning - there were not enough people in Vancouver to handle the line to get documents for the trip and the staff were actually rude.
The next morning there was chaos in the hotel lobby and only one staff member to answer questions.
Once we finally got on the right bus, the rest of the trip was terrific.
Travel Advisor:
Sue Worscheh
Recommended
Great way to see the West
By: Marissa
Reviewed on: 06 Aug 2022
Rocky Mountaineer had excellent food and an amazing staff. It was an awesome way to capture the scenery and beauty of the West. The train was comfortable and our guides were extremely knowledgeable.
Travel Advisor:
Kim Sonderman
Recommended
Rocky mountaineer
By: Jill
Reviewed on: 17 Jul 2022
Our trip was breathtaking, but I must say I still don’t understand why rocky mountaineer charges so so much. The food was good, up not great on the train. All liquor was free but that isn’t so important since not everyone drinks. The windows should have been non reflective to take better pictures. And the itinerary was confusing. They also messed up our rooms by giving my husband and me two double beds rather than a queen or king, and when you call rocky mountaineer your getting a very junior person who can’t really help you. The hotel in kamloops was very disappointing. I was under the impression that the trip included meals and then found out it was only breakfast and lunch AND only on the train. And there is nowhere in the itinerary with recommendations of restaurants. So, overall the scenery was breathtaking but I don’t think I needed to go with rocky mountaineer for that. Sorry
Travel Advisor:
Mindy Milliron
Recommended
Rocky Mountaineer Gives Exceptional Rail Experience
By: Kim
Reviewed on: 20 Jul 2022
I was very pleased with our experience aboard the Rocky Mountaineer Railroad. We were impressed with the Gold Leaf Service we signed up for. I do not regret the decision to pay a little more for this level. The meals were very good, and the team members were responsive to our requests. For example, I requested a substitution for a side on a meal and there was no hesitation to accommodate me. The seats while traveling were very comfortable, and we adored the seat heaters for cool, drizzly mornings. There seemed to be good working relationships amongst the staff members, and they worked hard! There was a constant flow of drinks, snacks, narration about the countryside, etc., rolling out seamlessly. The onboard experience could not be topped. I did see, however, some soft areas in the itinerary in regards to Rocky Mountaineer's transportation partners tasked with getting us to where we need to be. But considering the many moving parts to make a train ride happen, issues were few.
Travel Advisor:
Cindy Heeter
Recommended
Rocky Mountaineer
By: Michael
Reviewed on: 31 Jul 2022
The Rocky Mountaineer group does impeccable work, taking care of all the details of booking hotels, transferring passengers and luggage between hotels and train, food service on the train. The scenery of course is magnificent. Lake Louise, in particular, surrounded by mountains and glaciers, is as serene and majestic a spot as any you will find on earth.
Travel Advisor:
Lourdes Marzan
Recommended
Rocky Mountaineer
By: Tynes
Reviewed on: 02 Aug 2022
Touring the Red Rocks by train and van is a wonderful idea to make seeing these wonders of the Western U. S. so accessible and such a pleasant trip. Much better than traveling on your own. I have written to the Mountaineer Company with my suggestion that the three "free days" need planned experiences and a guide as we had on the rest of the trip. The Denver days and Las Vegas, for me, needed included, planned events. That wasn't necessary in Moab because there are so many choices there for tours and activities.The train was comfortable and the glass overhead windows are so important in having broad vistas of the glorious scenery. Dining was very classy with amazingly interesting and good meals and snacks--all on a train!Staff members were hospitable and professional.
Travel Advisor:
Pat Franks
Recommended
Mountaineer Jasper to Vancouver
By: MinSperg
Reviewed on: 29 Jul 2022
Travel on the Mountaineer was a special experience. The service and food was A+. Our hosts were informative, friendly and warm. We were never hungry or thirsty. The views were spectacular. Having our luggage taken care of at every stop was a wonderful part of the trip. Amazingly efficient.
Travel Advisor:
Stephanie Reiner
Recommended
Vancouver to Lake Louise
By: Vancouver to Banff
Reviewed on: 29 Jul 2022
Great service and comfortable seats. The AC went out second day and was an issue but we were able to move to another car. Commentary has good.
Travel Advisor:
Courtney Regan
Recommended
Rockey Mountaineer
By: Deloris Jackson
Reviewed on: 08 Aug 2022
We enjoyed the trip. Love the train.
Travel Advisor:
Marian Blessing
Recommended
Mountaineer Trip
By: Trip
Reviewed on: 06 Aug 2022
Great ; had a previous trip four years ago and enjoyed this one also. We had fewer days traveling on train and more motor coach days . Calgary to Vancouver
Travel Advisor:
Marian Blessing
Recommended
Canadian Rocky trip
By: Wdb
Reviewed on: 11 Aug 2022
Highly recommended as the trip was well organized and the tours and train was amazing.
Travel Advisor:
Abby Bebout
Recommended
Canadian Explorer
By: Canadian Explorer
Reviewed on: 15 Aug 2022
Overall was very satisfied with Rocky Mountaineer. Service on board and arrangement for off train activities were all very well done.
Travel Advisor:
Abby Bebout
Recommended
Canada Train trip
By: Walter
Reviewed on: 13 Aug 2022
We had a very beautiful trip seeing Canada via the Rocky Mountaineer! Overall I enjoyed the trip with service, food and scenery. Gold leaf is a nice upgrade and the way to go too!! One day on a bus tour was nice to break up the train segments.
What I learned though is they are long days on a train and if I did again would change to 2 days and end in Banff and stay several days and fly home from Calgary! You stay at nice Fairmont hotels (small bathrooms) but really get very little time to enjoy them! Note: Kamloops hotels are not on same level of luxury as Fairmont and nothing really can do with this as more remote industrial town.
We also had an incident with a guest getting sick on our train and very close to us and RM did not move them or us—-later friends of ours on the tour came down with CoVid. That was very disappointing and RM should realize they are on point to keep guests safe.
Glad for overall experience but learned don’t want to pack-unpack everyday
Travel Advisor:
Julieann Harris
Recommended
Rocky Mountaineer
By: Anonymous
Reviewed on: 15 Aug 2022
Good experience. Days are a bit too long, but the scenery is great.
Travel Advisor:
Julie Roman
Recommended
Unforgettable
By: Becky
Reviewed on: 24 Aug 2022
Rocky Mountaineer was an absolutely excellent experience.
Travel Advisor:
Kristen Atchison
Recommended
Seventy two
By: Seventy two
Reviewed on: 08 Sep 2022
Pleasant train ride
Food was excellent
Staff was excellent
The bud tours were entertaining but hated living out of a suitcase from day to day
Did not like the fact that supper was not provided each night.
Travel Advisor:
Janice O'Neil
Recommended
Seventy two
By: Seventy two
Reviewed on: 08 Sep 2022
This is a repeat of the review from above. Not sure why I meting asked for comments again
Travel Advisor:
Janice O'Neil
Recommended
The Amazing Train
By: Padge
Reviewed on: 01 Sep 2022
The Rocky Mountaineer train experience was amazing. The service was first class and the food was wonderful.
Travel Advisor:
Cindy Bryant
Recommended
Rockey Mountaineer Tour
By: Bob
Reviewed on: 01 Sep 2022
Our train/bus tour from Vancouver to Calgary was fantastic. The seats were comfortable and roomy and the staff were the very best. Food and drinks were top shelf!
Travel Advisor:
Cindy Bryant
Recommended
First class
By: Gary
Reviewed on: 31 Aug 2022
Our first trip to the Canadian Rockies was fantastic. The train was a wonderful experience due to the great service and food. I do think the meals on the train was better than the hotel meals.
We stayed at Fairmont each night and was impressed we didn’t have to check in or deal with our luggage. They arranged it all, delivered to our room quickly and picked up from our at set times. First class.
Highlight was Lake Louise and the views from our room.
The bus tours were well done too with informed drivers, especially Andre going to the ice gaps.
Travel Advisor:
Becky Lamb
Recommended
Train
By: G G
Reviewed on: 10 Sep 2022
The trip from Vancouver through Kamloops to Banff was amazing loved our time in Banff Lake Louise and Jasper was great. I would not do the 3 day train trip back to Vancouver scenery was not as good as the first part of trip
Travel Advisor:
Sue Doyle
Recommended
Review of Rocky Mountaineer
By: Lucy
Reviewed on: 10 Sep 2022
Our experience with Rocky Mountaineer was outstanding from beginning to end. They provided great service, and food on the train, and managed transfers well. They were there for pickups on time, and without problems. We have no complaints at all about any of our experience with them.
Travel Advisor:
Nancy Chadwick
Recommended
Rocky Mountaineer
By: DaveP
Reviewed on: 06 Sep 2022
Good experience. Well organized. Our "Wild Australian" guide in our coach was hilarious.
Travel Advisor:
Sheila Gallant-Halloran
Recommended
Rocky Mountaineer
By: Elizabeth H
Reviewed on: 16 Sep 2022
We so enjoyed our travel through Canada by rail! The itinerary was clear & well planned. All the hosts & tour guides were fantastic.
Travel Advisor:
Pat Franks
Recommended
Canadian Rocky Mountaineer Trip -Very Pleasant
By: Deb K
Reviewed on: 14 Sep 2022
We worked with Jodi and Maxine at Travel Max to arrange the Rocky Mountaineer trip through the Canadian Rockies. They handled the booking and requirements, in addition to providing excellent recommendations.
The entire trip was well organized by Rocky Mountaineer, covering all details for the train trip, motor coach travel, location tours and hotels. The communication and instruction was good through out the trip.
The train ride in the glass dom car was relaxing. We had meals in the dining car and the food choices were very well done. Lots of snacks and drinks are served throughout the days onboard. The train car hosts gave commentary along the way on points of interest.
The amount of time allotted at each stop was adequate. We had the gold leaf package and enjoyed the wonderful hotels coordinated by the Rocky Mountaineer team.
The motor coach tours were by Brewster Co. The tour guides/drivers were very informative and had good humor as we made our way from location to location.
Travel Advisor:
Maxine Weinberg
Not Recommended
Not as expected
By: Passenger
Reviewed on: 17 Sep 2022
Train journey from Banff to Kamloops took over 10 hours with all the delays - long and often boring. The climate control on the train was terrible. Everyone felt cold and it was 95 degrees outside! Train staff did provide blankets. The dining service was very good.
Recommended
ROCKY MOUNTAINEER
By: HOKIE P
Reviewed on: 10 Sep 2022
TRAIN WAS EXCEPTIONAL AND FOOD WAS OUTSTANDING. GOLD LEAF HOTELS LEFT MUCH TO BE DESIRED. BE CAREFUL WHERE YOU SIT.
Travel Advisor:
Kara Duncan
Recommended
Rocky Mountaineer
By: Tony B
Reviewed on: 11 Sep 2022
This trip is first class. Very organized. Great accommodations.
Travel Advisor:
Alicia Pacini
Recommended
Rail Carrier
By: Kathy
Reviewed on: 12 Sep 2022
The rail experience was extraordinary and a once in a lifetime memory. The staff were so personable. Both the breakfast and lunch were outstanding as were the beverage services. I would highly recommend to others as a most unique and outstanding way to experience the Canadian Rockies.
Recommended
RM Review
By: BooBoo
Reviewed on: 12 Sep 2022
Excellent scenery, service ,gourmet food & all on time.
Travel Advisor:
Ruth Adams
Recommended
What a Great Trip!
By: Bob
Reviewed on: 19 Sep 2022
We really enjoyed the Rocky Mountaineer from Denver to Moab! The scenery, food, and Silver Leaf service was excellent. The car attendents were outstanding in their service and explainations of sites along the way. We had a great time. The Rocky Mountaineer website is another matter. The day defore our departure the website had the wrong hotel in Glenwood Springs Colorado. I called the customer service line and they said they would send me the right information, but what they sent was also wrong. The train experience is great, but their support is extremely poor and needs upgrading!!
Travel Advisor:
Molly Reidel
Recommended
Rocky Mountaineer Trip
By: Lisa
Reviewed on: 12 Sep 2022
The train was fantastic! The staff was excellent, food was awesome, the train ride was smooth with beautiful scenery. We highly recommend it to train buffs everywhere.
Recommended
Beautiful train
By: Greyson and Garland
Reviewed on: 16 Sep 2022
We enjoyed our 2- day ride on the Rocky Mountaineer. Our hosts were delightful and very entertaining and the meals were delicious. Our only disappointment was the hotel in Kamloops. All in all, the experience was very positive.
Travel Advisor:
Jean Riekers
Recommended
The great train ride
By: Preston
Reviewed on: 16 Sep 2022
Could not ask for more knowledgeable people. The silver leaf service was top notch and allowed you to move around and meet other travelers and enjoy the club car amenities. We highly recommend this alternative way to see our beautiful country as well as learn the history of the journey.
Travel Advisor:
Suzanne Adams
Recommended
Rocky Mountaineer Trip
By: Gus Review
Reviewed on: 17 Sep 2022
Our Rocky Mountaineer trip was fantastic. Everything was first class throughout and the trip exceeded expectations. The on-train experience was fun, engaging, and full of majestic scenery at all times. Gold Leaf service and dining were exemplary. The excursions arranged by Rocky Mountaineer were excellent and flowed seamlessly with the trip. The hotels were all world class. Definitely a worth-while "bucket list" adventure.
Travel Advisor:
Michelle Boyles
Recommended
Canada trip
By: Bobbyg
Reviewed on: 06 Oct 2022
Awesome trip. Rocky Mountaineer was awesome. The entire trip, whether on the rails or in the buses, was just great and very well organized. There had been fires up in Jasper that disrupted travel for some folks and Rocky Mountaineer did a great job in helping everyone impacted have the best experience possible.
Travel Advisor:
Jessica Thompson
Recommended
Rocky Mountaineer
By: OP
Reviewed on: 18 Sep 2022
RM is an excellent way to explore the Canadian Rockies. The service across the board is impeccable, the food was excellent (for both breakfasts, lunches, snacks & drinks) and the hosts were knowledgeable (right amount of humor) about the areas we were passing and kept us entertained. The train & the dining area were really comfortable - we loved the dome in the upper level - it allowed us to see the wonderful vistas. Our stay at different Fairmont hotels (Vancouver, Lake Louise and Calgary) was what I would expect from a luxury travel arrangement. We loved the Chateau Lake Louise (who wouldn't?) as our well appointed room had a view of the iconic Lake Louise. The tour in Lake Louise with our hosts (Collin/Kodie) were entertaining & knowledgeable. Overall, we enjoyed our trip through RM & would recommend it to friends/family.
2 areas of opportunity: better hotels in Kamploops (stayed at Coastal Hotel)--it was a tad dingy; organize the bus assignments to Banff (it was chaotic).
Travel Advisor:
Lourdes Marzan
Recommended
So-so trip
By: Lead Guitar
Reviewed on: 21 Sep 2022
Could have been better. Problem occurred after trip started. Poor communication by Rocky Mountaineer and back nearly a week and still no update.
Travel Advisor:
Michelle Boyles
Not Recommended
Train Blues
By: Steve
Reviewed on: 25 Sep 2022
2 days on a train is too much sitting
Recommended
Rocky Mountaineer
By: Chip
Reviewed on: 01 Oct 2022
Everything about it was superb, from the scenery to the staff of four taking care of us. A fantastic experience!
Travel Advisor:
Wafa Langenbrunner
Recommended
Rocky Mountaineer - Vancouver Trip
By: Terry & Jen
Reviewed on: 07 Nov 2022
This was an unique and enjoyable way to experience the beautiful Canadian Rockies.
Travel Advisor:
John Rees
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Recommended
Railway of Beautiful Canada
By: Maggie
Reviewed on: 06 Oct 2022
Experienced, entertaining railroad personnel who could create delicious meals, a variety of snacks and drinks while delivering a wealth of knowledge about Canada’s history, countryside, and heritage. A beautiful trip worth taking.
Travel Advisor:
Tammy Jones-Deem
Recommended
Rocky Mountaineer_2022
By: Yvonne Green
Reviewed on: 09 Oct 2022
Our experience with Rocky Mountaineer 2022 last trip of the year was out of this world. The service, was incredibly by the train attendants. They were very polite, entertaining and helpful. They accommodated all of us with what every that was ask of them. We had Gold leaf car CB03 going to Banff and coming back to Vancouver we were on Gold leaf car JA09
Thanks, to all for making our vacation fabulous! Yvonne & David Fothergill
Travel Advisor:
Sheila Gallant-Halloran
Recommended
Rocky Mountaineer eastbound
By: Jmerg
Reviewed on: 08 Oct 2022
A wonderful time. Lovely staff, comfortable seats, beautiful views and seamless movement of luggage. Food onboard the train was very good and the hotels were very nice as well.
Travel Advisor:
Paula Freddo
Recommended
Canada Trip
By: Richard E.
Reviewed on: 13 Oct 2022
Rocky Mountaineer's service was excellent. The hotels were wonderful. Staff was friendly and attentive. The scenery is outstanding. I recommend highly.
Travel Advisor:
Jessica Jones
Recommended
Canadian Rockies
By: Jack
Reviewed on: 09 Oct 2022
Outstanding hotels, spectacular scenery, excellent bus drivers, outstanding service and food on train.
Travel Advisor:
Candace Dupps
Recommended
Rocky Mountaineer
By: Marguerite
Reviewed on: 17 Oct 2022
This was a fun experience although the mornings were very early! The food was great with lots of choices. The team on my coach was well informed about the areas the train passed through, they had historical information which they shared and made listening enjoyable. They were also funny, attentive and helpful. I will certainly recommend Rocky Mountaineer to my friends.
Travel Advisor:
Tracy Fiala
Recommended
Xoom Tours Review, Lisa VanBuhler
By: John and Julia Stout
Reviewed on: 14 Oct 2022
Our Rocky Mountaineer Trip was excellent with a lifetime of memories.
It's a first class vacation, and your employees are wonderful.
It's nice to see a company that is run well and provides good service !! .... so hats off to the management team
We would very much like our adult children to take this trip at some time in the future
We also plan to recommend this experience to our friends
Thank you !
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky Mountaineer review
By: Grizzly
Reviewed on: 19 Oct 2022
Had a great experience with Rocky Mountaineer. The staff was full of energy always attentive to our needs. They were professional yet allowed their own personalities to come through, making you enjoy the experience. Appreciate them sharing points of interest and educating us often on the local history of the region. Great work by the Moutaineer team.
Travel Advisor:
Lisa VanBuhler
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Recommended
Rocky
By: Hawk
Reviewed on: 14 Oct 2022
We were celebrating our 40th anniversary and the Gold Leaf service on the train was amazing. Great food, personalized service and breathtaking views of the Canadian Rockies.
Our first stop at Kamloops was a disappointment. The overnight stay was fair at best.
The last stop was Jasper and didn’t disappoint. The location was absolutely beautiful.
The baggage transfers worked perfectly throughout our trip.
Our visit to the Canadian Rockies was indeed a trip of a lifetime!
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky Mountaineer
By: Mark M
Reviewed on: 17 Oct 2022
What an incredible experience! From the scenery, to the crew, to the food and drink, and of course those amazing observation train cars, it was all just absolutely wonderful. Highly recommended!
Travel Advisor:
Lisa VanBuhler
Recommended
Great Train Trip
By: Cman
Reviewed on: 12 Oct 2022
Rocky mountaineer team was awesome!! Only complaint was transfer at Kamloops. Bus was hot and driver was rude and unprofessional! He was extremely defensive and just weird!
Travel Advisor:
Lisa VanBuhler
Recommended
Mostly great
By: Nan
Reviewed on: 11 Oct 2022
The train ride was a fun adventure, the food very good and presented beautifully.
All Fairmont hotels were lovely except Jasper. Jasper was disappointing. The rooms were substandard for Fairmont, too rustic need upgrading, especially need air conditioning and a bigger bathroom.
Our favorite was Lake Louise, gorgeous room and spectacular view. Lots to do; we canoed and hiked.
Excursions were great; glacier and sky bridge enjoyable, as was gondola.
Dinners at Fairmont were good but not exceptional.
Travel Advisor:
Lisa VanBuhler
Recommended
Wonderful Postcard Settings with Superb Service
By: Ann
Reviewed on: 17 Oct 2022
The trip was a well-layered experience both on and off train. So many one-of-a-kind experiences. All my photos of the mountains, lakes and glaciers are gorgeous, so much so they look like postcards. Enjoyed the train car staff as well as most bus drivers. Their knowledge painted a wonderful understanding of areas we traveled.
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky Mountaineer gets a 5-star review
By: Tammie Johnson
Reviewed on: 18 Oct 2022
This was such a special trip with an unbelievable staff. They are extremely talented bunch...and saw to every detail.
Have already recommended them to our friends.
Travel Advisor:
Lisa VanBuhler
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Recommended
Rocky Mountaineer Trip.
By: Flipper
Reviewed on: 11 Oct 2022
Excellent travel experience. On luggage handling,clean comfortable train,excellent service, wonderful dining. Knowledgeable staff. All made for a memorable experience.
Travel Advisor:
Lisa VanBuhler
Recommended
Denver to Moab
By: TravelQuest
Reviewed on: 15 Oct 2022
I would recommend the Denver to Moab Rocky Mountaineer trip. The staff for Rocky Mountaineer were pleasant and efficient. Good hotel choices, awesome scenery, comfortable railcars with huge windows, excellent food and service!
Travel Advisor:
Judy Miron
Recommended
Rocky Mountaineer Review
By: Catwoman
Reviewed on: 21 Oct 2022
Fabulous! Great service and for the most part, good food. Crew did a terrific job other than one surly woman who checked me in at The Rally. Other than that, everything was superb!
Travel Advisor:
Judy Miron
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Recommended
A trip of a lifetime!
By: JJ
Reviewed on: 19 Oct 2022
The staff, the views, the food, and the opportunity to meet new people - all of these worked together to provide us with a most memorable vacation! Thank you for an unforgettable 10 days in the Canadian Rockies.
Travel Advisor:
Meredith Price
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Recommended
Enjoyable and Unique
By: Don and Peggy
Reviewed on: 25 May 2023
This was our first experience on Rocky Mountaineer. We fully enjoyed the experience, including the exceptional service and food/beverages.
Travel Advisor:
Tracy Nickodem
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Recommended
Rocky Mountaineer is the trip of a lifetime
By: Dave Polstra
Reviewed on: 02 Jun 2023
Rocky Mountaineer is a first class outfit. The food and staff was truly 5-star. A wonderful overall experience. We highly recommend the Gold Level option as it provided an elevated car with exeptional seating and a dining option on the lower level. Very nice experience.
Travel Advisor:
Virginia Duval
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Recommended
Magical ride
By: Dumi
Reviewed on: 02 Jun 2023
While I had heard and read about the wonders of the Rocky Mountaineer train voyage I never envisioned the experience awaiting me on the ride from Moab to Denver.
It was not only magical and awe inspiring in every respect but full of wondrous feats for the eyes as well as the spirit.
The majestic mountains skirting the Colorado river, the ever changing colors of the trees and vegetation and the undulating panorama surrounding the passing scenery were truly a spiritual experience.
Added to this were the first class service, food and accommodations. Bravo and thank you.
A truly unforgettable experience.
Thank you Chris, Niels, Kerry and Sophia for making this journey so so pleasant.
Travel Advisor:
Jane Scarcello
Recommended
Rocky Mountaineer Journey to the West
By: @DeborahBurt
Reviewed on: 15 Jun 2023
We discussed this trip for months before booking. We expected the trip to be a wonderful experience, but it was so much more. We love train travel and this one did not disappoint. The train was beautiful with glorious domed roof that provide a wonderful view of the vistas and the amazing scenery. The staff were knowledgable, attentive, entertaining. The meals and, snacks and drinks were amazing.
Everything you read about the Rocky Mountaineer is true, but you must experience it to fully understand the experience. Even though the picture are beautiful, you must experience the Canadian Rockies first hand to fully appreciate all that Rocky Mountaineer has to offer.
We are so glad that we did this trip and highly recommend it.
Travel Advisor:
April DeMuth
Recommended
Canadian Rockies trip
By: DannyK
Reviewed on: 19 Jul 2023
Excellent ride and service on the train! Hotel selections were first rate. The luggage handling was a fantastic feature.
Travel Advisor:
Donna Peacock
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Recommended
Canadian Rockies Banff and Lake Louise
By: Rebecca
Reviewed on: 08 Jun 2023
We just completed a Rocky Mountaineer trip from Vancouver to Banff and Lake Louise that was amazing. We would highly recommend Rocky Mountaineer as the staff and organization was spot on. Would also recommend the Goldleaf service.
Travel Advisor:
Melita Hein
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Recommended
Traveling on the Rocky Mountaineer
By: John D
Reviewed on: 27 Jun 2023
I originally thought more time on buses than trains wasn’t going to work well, but it was a wonderful experience. The bus trip enabled us to see many sites we would not have seen if we took just the train. The bus drivers were great tour guides.
Travel Advisor:
Laura Smith
Recommended
Westerly Adventure
By: Quincy
Reviewed on: 16 Jun 2023
We enjoyed this travel method emencely and would recommend it to our friends. Golf Leaf travel staff were knowledgeable and very friendly. Meals were amazing! Suggestion for train passengers’ Rimrock Resort hotel would be to include a continental breakfast in the trip cost. Sadly, the accommodations in the Kamloops hotel was not up to the standard of the Gold Leak status. No rooms included King sized beds for a couple.
Travel Advisor:
Rachael Noonan
Recommended
Rocky Mountaineer
By: Ruthie
Reviewed on: 17 Jun 2023
The experience was great and staff were very efficient and pleasant. They were very professional and handled a delay well.
Travel Advisor:
Melanie Renton
Recommended
Train review
By: Queen b
Reviewed on: 09 Jun 2023
Staff very knowledgeable,competent and friendly
Train clean and comfortable
Food amazing
Travel Advisor:
Melanie Renton
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Recommended
Rocky Mountaineer
By: Cathy
Reviewed on: 14 Jun 2023
Amazing! Staff on train were so hospitable! Very enjoyable. Food was fabulous!
Travel Advisor:
Meredith Lutz
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Recommended
The views after getting out of Denver were wonderful.
By: Sheila
Reviewed on: 11 Jun 2023
Janet, Tracey and Joey, along with the rest of the crew were great. The best views were approaching Glenwood Springs, Colorado and all the way to Moab, Utah. I can't say enough about the crew. Informative, funny and on top of everything. Thank you!
Travel Advisor:
Marion Taborda
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Recommended
Nana7 Bucket List Trip
By: Nana7
Reviewed on: 24 Jun 2023
Excellent! All the moving parts were consistently smooth…wonderful service…fantastic sights…lovely hotels…..knowledgeable friendly servers…excellent food.
Travel Advisor:
Jay Musgrove
Recommended
The way to Enjoy the Canadian Rockies.
By: CJ
Reviewed on: 24 Jun 2023
We selected the goldleaf service and were impressed with the service and amenities we received. They do a first class job of providing a superb ecperience.
Travel Advisor:
Patricia Stone
Recommended
Gold Leaf Service
By: Seniors on the Go
Reviewed on: 04 Aug 2023
It was a great trip - we went Gold Leaf. We did a circle trip and did get tired of the snacks - would like to see them change them up a bit. Bar service was very slow - during the second half of trip. Train was fabulous and the commentary on way to jasper was great. Coming back it was mediocre!
Really liked how the staff treated you special even on send offs! Easy on and off. Side trip was wonderful to the glacier. The hotels we stayed at were first class.
The tripped lived up to the hype for the most part - could improve for the gold leaf service - that wasn’t quite as good as promised, overall would recommend!
Travel Advisor:
Ian Kew
Not Recommended
Mixed Bag
By: reneeee
Reviewed on: 25 Jun 2023
my recommendation depends on the traveler: days are definitely very long and scenery gets repetitive.
Day 1 of travel to Saskatoon need more afternoon snacks, especially of were the 1st seating for lunch. In addition,
suggest having pre-arranged dinner reservations for group.
We arrived at hotel 7-30-8pm on a busy Friday night and found, understandingly, waits at most nearby restaurants to be seated, then time time for food to be delivered. Also, way too early start on the morning of Day2.
TAin hosts could have done a better job with sight seeing narration, often forgetting to mention which side of train to look. This should be the 1st piece of info offered.
Recommended
Rocky Mountaineer
By: Nick
Reviewed on: 25 Jun 2023
it was a very good experience. First Class all the way.
Travel Advisor:
Lu Ann Cortese
Recommended
Beautiful Canada
By: sheila_brack
Reviewed on: 26 Jun 2023
This trip was definitely a pampering experience. Having that wonderful crew taking care of our every need as we cruised through the beauty of the Canadian Rockies was a real treat. None of us had to keep our “eyes on the road” or deal with traffic.
We were able to relax and have delicious meals and beverages brought to us as we watched through the enormous glass windows and roof!
The service was exceptional. The staff was super friendly and attentive. We couldn’t have asked for more!
Travel Advisor:
Lu Ann Cortese
Recommended
Motley crew
By: Motley crew
Reviewed on: 04 Jul 2023
It was a memorable experience, just what I had hoped for ! From scenery, organization to super service everything was beyond expectations.
Travel Advisor:
Cindy Evans
Recommended
Great train Wonderful Experience
By: Rich M
Reviewed on: 08 Jul 2023
My wife and I recently completed the Rocky Mountaineer trip from Vancouver to Banff. Absolutely gorgeous scenery, wonderful food and great service. We spent an extra day in Vancouver and probably should have spent 2. We only had one extra day in Banff and again hindsight says we should have had at least 2 before our travel day.
One comment on air travel. The airlines forgot a lot during Covid and it takes much Much more time to get through Security and Customs. Plan accordingly.
Travel Advisor:
Jakki Prince
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Recommended
Canada Trip
By: Spence
Reviewed on: 12 Jul 2023
Everyone was very nice to work with on the train. They took very good care of us and easy to understand with their instructions. Luggage was handled very good. Tours and the bus drivers, etc. were very good and interacted with the passengers on the bus. The only complaint was the number of people on the bus and how long it took everyone to get on and off the bus. I would have liked smaller groups on the buses.
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Recommended
Just as good as our first trip...
By: Mike & Pat
Reviewed on: 12 Jul 2023
The Rainforest to Gold Rush route...was three great days on the train. Hotels in Whistler and Jasper were excellent, in Quesnel not so much. The train was wonderful, the staff provided premium service and interesting information, and the food was fantastic!
We have recommended the experience to many of our friends...
Travel Advisor:
Marian Blessing
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Recommended
Trip of a lifetime
By: Garb
Reviewed on: 12 Jul 2023
Fantastic scenery, wonderful dome cars and amazing personnel both on the train and at every stop. They kept absolutely every commitment. Good food and snacks on the train. Expensive but worth it.
Travel Advisor:
Jennifer Mifflin
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Recommended
Rocky Mountaineer Travel
By: MARTY
Reviewed on: 13 Jul 2023
We had planned this vacation for over a year. The combination on the train/coach fabulous hotels during the day and the on the fabulous hotels in the evening is amazing.
The meal service in the train breakfast/lunch is fabulous. The selection of food is great and the quality is excellent. The local foods blend in nicely with the menu.
The agents on board gave interesting talks and showed us amazing sites. The train coach is very comfortable, and super clean.
We highly recommended Rocky Mountaineer.
Travel Advisor:
Judi Walker
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Not Recommended
Rocky Mountineer
By: Jim & JoAnn Morehead
Reviewed on: 21 Jul 2023
The food and service was good but the trip was too long for us, we felt like we saw most of what we needed to see in the first 3-4 hours. Plus we didn’t particularly care for being herded to and from the stopovers very late in the evenings and too early in the morning. The staff was very attentive and the food was good, just not our cup of tea.
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Recommended
Canada
By: Sue
Reviewed on: 17 Jul 2023
We loved our trip.. thank you for keeping in contact… it is relevant and necessary… Brewster was good. Train was good we are 109% satisfied. Thank you
Travel Advisor:
Donna Peacock
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Recommended
Rocky
By: Gary
Reviewed on: 20 Jul 2023
Very organized.
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Recommended
Great views
By: Beckay
Reviewed on: 01 Aug 2023
The views were picture post card gorgeous and food on train very good, although 2nd day same as first. Hotel in Kamloops was very basic, and finding dinner restaurant difficult. Service on train and servers did a great job serving and entertaining. No decent wine available on train.
Travel Advisor:
Meredith Price
Recommended
Recommended
Canadian Rockies Adventure
By: Betty & Paul
Reviewed on: 30 Jul 2023
Our travels with Rocky Mountaineer were first class! The train was spotless, the food was gourmet and the service was outstanding! They handled our luggage expertly making our transfers from bus to train and train to hotel seamlessly. This trip should be on everyone’s “bucket list”.
Travel Advisor:
Anna Harrison
Recommended
Rocky Mountain Trip
By: RJDJ
Reviewed on: 27 Jul 2023
The two days on the train included top level comfort, service, and food. The motor coach part of the trip was good as well. It was a memorable trip.
Travel Advisor:
Carilyn Doran
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Recommended
Great Trip Just One Suggestion
By: Dennis
Reviewed on: 06 Aug 2023
We had a great trip with Rocky Mountaineer. They were very customer focused and the trip was everything they said it would be. Only recommendation is more focus on food allergies, including more Gluten Free options. Great trip.
Travel Advisor:
Betsy Patton
Recommended
Trains trains
By: Faith
Reviewed on: 10 Aug 2023
Amazing views of mountains,streams and trains. Yes the Rocky Mountain train is beautiful as you can see it around long curves or over bridges. You also spend a lot of time on a side track watching freight trains hurry past. Take pictures from the vestibule for your grandkids. It is like you are part of a Christmas train layout. You are not in a hurry and sitting still works best for pictures of those vistas.
Travel Advisor:
Amy Rectenwald
Recommended
Loved!
By: Debra
Reviewed on: 03 Aug 2023
Rocky Mountaineer exceeded expectations.
Travel Advisor:
Barbara Sanner
Recommended
Fantastic way to travel!
By: Suz
Reviewed on: 06 Aug 2023
First rate all the way is how I would describe the gold leaf service. The staff was friendly, knowledgeable, and made for a relaxed and engaging environment on the train. Meals were fantastic. Enjoying conversation with fellow passengers from all over the US and the UK was a highlight! Transfers, including luggage, were well organized and ran smoothly. Nothing like having your bags waiting for you when you arrive! Highly recommend!
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky Mountaineer experience
By: Dennis & Billie
Reviewed on: 03 Aug 2023
We can highly recommend the Rocky Mountaineer. From the moment we got to the station in Vancouver until we got off the train in Lake Louise, we were treated extremely well. We choose the Gold Leaf Service. The views from the glass domed train cars were great to see the spectacular scenery along the way. The food for breakfast and lunch each day were incredibly good. The staff was constantly bringing food, drinks and snacks. Leigh, Barry, Jess and Kiyomi met our every need. It was a ‘bucket list’ kind of trip.
Travel Advisor:
Shannon Lamarche
Recommended
Rockies Mountaineer
By: Julie
Reviewed on: 05 Aug 2023
It was great. The crew was fabulous and very informative.
Travel Advisor:
Andrea Heagney
Recommended
Enjoyable!
By: Word
Reviewed on: 13 Aug 2023
We had a lovely time on our trip with Rocky Mountaineer. We opted for the goldleaf level and enjoyed the comfortable upper seating, the glass dome views, and the dining room below. The service was good and the staff were pleasant and knowledgeable. The breakfast and lunch was delicious and there were ample choices for me with my dairy free restrictions.
Travel Advisor:
Carol Hammond Curry
Recommended
Loved the Utah/Colorodo Train - Canada just OK
By: Bob Cook
Reviewed on: 19 Aug 2023
Last year we took the train in Colorodo and Utah and just loved the trip. Senery was awesome and the food/service was first class! The Vancouver to Jasper train was not quite up to the the same standards in food and scenery as the US experience last year. On the second day from Kamloops to Jasper, the train pulled into a siding 7 times waiting for other trains to pass. We felt like we spent more time in sidings than traveling to see the sights.
Travel Advisor:
Molly Reidel
Not Recommended
Traveled with a VERY SICK person!!!!
By: Teri
Reviewed on: 14 Aug 2023
I would never recommend Rocky Mountaineer. This trip cost about $1000 per day for 10 days. They used dirty buses that had non-operating features-air vents not working & the days were hot. The plug ins for phone charging were not operating. They allowed an extremely sick person to ride in the open train car for the 2nd part of the journey. She was sitting with her husband but they moved her to a seat across the aisle from me. She was hacking for 2 straight days. She had a mask on the 1st day that did NOT fit & she had a disgusting pile of used kleenex in front of her. She used the dining car & would walk to the front of the train car to take photos, touching all surfaces, railings, etc. The 2nd day she didn't bother wearing her mask.She should NOT have been allowed on the train or should have been isolated & had her meals brought to her. We had a doctor in our group who even said this was wrong. Needless to say, I came home with COVID. I am NOT a happy traveler!
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Recommended
Unparalleled service with a stunning view at every turn!!
By: JGro
Reviewed on: 16 Aug 2023
The entire Rocky Mountaineer itinerary from beginning to end was outstanding! We had a fabulous time in Banff. A gorgeous view from our hotel in Lake Louise with beautiful places to walk for every level..
The Rocky Mountaineer train experience was luxurious with stunning views at every turn! The staff was engaging, warm, informative, friendly and offered advice whenever asked. The meals were of a 4 & 5 star caliber with several choices at each sitting. We never felt rushed and we were served as if we were royalty. This was enjoyable from start to finish!!!
Travel Advisor:
Melanie Julison
Recommended
Denver to Moab
By: Jd
Reviewed on: 24 Aug 2023
Over the top service, food & the scenery takes your breath away! Highly recommend it!
Travel Advisor:
Deana King
Recommended
Are you kidding me? This was terrific.
By: DDDale
Reviewed on: 17 Aug 2023
We really, really enjoyed this train ride. Enough so that another train ride on a different loop might be in play. Scenery is beyond words. Meals were top notch and adult beverages plentiful. Staff ensured your enjoyment. If you’re in a hurry, not for you. Want someone else to drive, sit back and take it all in. I would say that two days was long enough to be on the train. A longer trip might need to be done in pieces (we are active and like to walk each day). There is nothing negative I can say about this experience. It was awesome!
Travel Advisor:
Jennifer Fried
Recommended
Canadian Rockies
By: MJM
Reviewed on: 24 Aug 2023
Although we were unable to get to experience the train due to wildfires in British Columbia, the management of Rocky Mountain Railroad was amazing in transporting 691 passengers on the buses to our final destination. They provided us wonderful food and drinks as permitted. They accommodated our needs very quickly and well.
Travel Advisor:
Kerry Tudor
Recommended
Great Train Ride
By: Well pleased
Reviewed on: 28 Aug 2023
the scenery was beautiful , great friendly staff that kept us informed about the history of the area that we were traveling thru, where the photo ops were, train actually slowed down for them
great food
Travel Advisor:
Kristen Atchison
Recommended
Definitely a luxury experience!!
By: Tom and Doreen
Reviewed on: 28 Aug 2023
We knew we would enjoy being on the dome train since we had taken a train for part of our trip in Alaska, but the train from Vancouver to Quesnel and then on to Jasper was spectacular. Not only were the views spectacular, but also the service, the food, and the entertainment from the staff. They catered to our every need and want to make it such a memorable and pleasurable experience. We will definitely recommend it to others.
Travel Advisor:
Carol Hammond Curry
Recommended
Canada 2023
By: Mike & JoEllen
Reviewed on: 28 Aug 2023
The gold leaf service on Rocky Mountaineer was above superb. You’re treated like a king and queen. When wildfires interrupted our travels via rail, they provided bus service to our destination with a Rocky Mountaineer representative with us all the way. Airlines would have given you a voucher and sent you on your way, Rocky Mountaineer did not. I will take them again.
Travel Advisor:
Eleanor Hardy
Recommended
Rock Mountaineer
By: anitadunsay
Reviewed on: 29 Aug 2023
Reservation with staff was tricky. The train and bus service were excellent. Some prevented some viewing, but not their fault.
Travel Advisor:
Lisa Hollo
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Not Recommended
Rocky Mountaineer
By: Senior Travelers
Reviewed on: 31 Aug 2023
The train from Vancouver to Kamloops was like driving thru Texas. Not any scenery to enjoy and the dining experience was below expectations. Certainly not worth the cost. The rail cars themselves were perfect. The servers were much more animated when narrating the trip than when they attended to their passengers needs and seemed to enjoy that more.
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Recommended
A trip we will remember
By: Fran
Reviewed on: 03 Sep 2023
What a journey we had!! From beginning in Vancouver to Calgary the adventure was full of fun. All our guides were so knowledgeable and
made sure we were comfortable and all questions answered. Kyra, Abby and Rebecca were outstanding!!
Travel Advisor:
Julieann Harris
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Recommended
Rocket mountionair
By: Jenny
Reviewed on: 08 Sep 2023
Beautiful country and easy ride. They feed you the whole time you are on the train. All the employees were top notch.
Travel Advisor:
Jean Riekers
Recommended
What a first class experience!
By: Steelers fan
Reviewed on: 10 Sep 2023
This is not your normal tour!
Very organized & awesome staff made the trip unique.
WOW best describes this once in a lifetime experience!
Travel Advisor:
Carla Chianelli
Recommended
Journey through the Clouds
By: Donna
Reviewed on: 17 Sep 2023
Mark Gerling was very informative and answered all of our questions.
Travel Advisor:
Mark Gerling
Recommended
Mountains and lakes
By: Peter
Reviewed on: 18 Sep 2023
It was a two part trip. First was buses to various sites around Banff, Columbia Icefield and Jasper. This was or favorite part of the trip. It was well organized and the drivers/ hosts were excellent. It was the best way to see things close up and get pictures. The second part was the train ride from Jasper to Vancouver. The train was excellent and the staff were very attentive. More difficult to get pictures because the train was moving but still an outstanding trip. If I was to do it again I would do the train first so your seeing the Rockies for the first time. You get a little desensitized after all you see on the bus tours.
Travel Advisor:
Judy Miron
Recommended
Recommended
Mountaineer
By: Ginger
Reviewed on: 06 Oct 2023
Good service,exceptional staff,excellent accommodations. Definitely a trip to remember
Travel Advisor:
Cassandra Poole
Recommended
Fall Rocky Mountaineer Journey to Canada
By: Stacy
Reviewed on: 21 Oct 2023
The Rocky Mountaineer rail carrier experience was just as described. The staff was extremely knowledgeable, well versed on the region, terrain, wildlife and communities. They were courteous, friendly and very attentive. It was obvious, they enjoyed the work and collaborated well with each other. A wonderful crew including the engineer, brakeman and conductor were absolutely top notch.
Travel Advisor:
Angela W Pierson
Recommended
Train
By: DJ
Reviewed on: 25 Oct 2023
The on board experience was exceptional-well trained, friendly, attentive professional staff…great food and beverage and of course the scenery! However, it took a long retime just to leave the rail yards and Vancouver along with other delays as freight trains get priority but alas that is the reality of passenger train travel. Both days on the train to Kamloops and Banff were very early and long..be prepared for that.
Travel Advisor:
Liz Prom
Recommended
Great trip
By: Trish
Reviewed on: 02 May 2024
Wonderful trip. Very good for a person traveling alone. Everything was great, the hotel accommodations, the communications, the staff, and the food was 5star.
Travel Advisor:
Bonnie Newcomer
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Recommended
Rail Carrier
By: Tucker
Reviewed on: 21 May 2024
Excellent ,staff well knowledge and friendly. Sights amazing. Would recommend in a heartbeat.
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Recommended
Picturesque escape
By: Sgsmom1
Reviewed on: 26 May 2024
Went on the Rocky Mountaineer as an escape, and couldn’t have had a better time. Views in Canada were stunning, staff was excellent, and accommodations were perfect. There is a lot of early mornings, but it was perfectly executed by the staff. Train was comfy ( car holds 78 and we only had 28!), seats were roomy, enjoyed the seat controls, the wonderful food and beverage service. Outdoor viewing area was nice too. Would definitely recommend.
Travel Advisor:
Philip James
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Recommended
Great trip with Rocky Mountaineer
By: Steve
Reviewed on: 19 May 2024
We had the best trip with Rocky Mountaineer. Fantastic scenery and weather. I would definitely go on another trip with Rocky Mountaineer
Travel Advisor:
Kim Gahm
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Recommended
May 2024
By: Maggie
Reviewed on: 26 May 2024
Professional, courteous and everything worked on time and without any hassle.
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Recommended
Highly Recommend
By: Lori H
Reviewed on: 30 May 2024
The Rocky Mountaineer is a once in a lifetime trip. The arrangements are excellent from the time you reach your destination hotel to your departure to the airport. The scenery is beautiful and the ride first class, don't miss this tremendous opportunity.
Travel Advisor:
Lisa VanBuhler
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Recommended
Vancouver to Banff on Rocky Mountaineer Goldleaf Class
By: Grimm
Reviewed on: 04 Jun 2024
A beautiful train and magnificent scenery were the highlights of our Rocky Mountaineer experience. With everything thought of from the coach pick up at numerous points in Vancouver to coach transfer to our hotel in Banff, this was truly an all-inclusive journey. Each double-decker rail carriage had an upper seating capacity of about 60 passengers with the lower deck restaurant and galley catering for half of the passengers at a time. Breakfast and lunch with snacks, drinks and commentary on the countryside and local stories had the time fly by much too quickly. Travel was in daylight only, with the night spent off train in hotel accommodation. It was a little expensive but a real treat.
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Recommended
Rocky Mountaineer Train Adventure
By: Red
Reviewed on: 01 Jun 2024
We have traveled with Rocky Mountaineer previously and, once again, their service, staffing, rail cars, food and planning was superb.
Travel Advisor:
Toni McConnaughey
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Not Recommended
Rocky Mountaineer
By: Tracie
Reviewed on: 11 Jun 2024
I saw some amazing sights during the train jorney, but found they go by so quick that you dont really get a good look. I think if you can drive you would see alot more.
The long days on the train just sitting and looking out the window or stopped waiting for cargo trains to go by became a lot. You cant move around alot so gets very boring.
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Recommended
Beautiful Rocky Mountains train journey
By: Pauline
Reviewed on: 06 Jun 2024
Very professionally organised.
Great staff, food and service on the Gold Leaf premium accommodation package. Expensive, but worth it.
Highly recommended
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Recommended
Rocky Mountaineer
By: B. BAKER
Reviewed on: 11 Jun 2024
The Rocky Mountaineer travel package delivered on all accounts.
The customer service and the hospitality of the RM staff and accommodations of the trip, met my expectations.
Travel Advisor:
Jeanine Grande
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Recommended
Par excellence
By: Bp
Reviewed on: 22 Jun 2024
Great train trip, (Silver leaf), the staff were very nice and So knowledgeable..amazing stories and service on the trip.
Travel Advisor:
Sheila Gallant-Halloran
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Recommended
Canadian Rockies Trip
By: Val
Reviewed on: 16 Jun 2024
Rocky Mountaineer was amazing! Their food and service was top-notch. The views were beautiful, and the information they provided about the areas we traveled through was interesting and helpful. The train was very comfortable, and I would recommend this trip to anyone.
Travel Advisor:
Sherry Williams
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Recommended
Rocky Mountaineer
By: Kris
Reviewed on: 23 Jun 2024
This was a great trip. The actual riding on the train was wonderful. The staff was knowlegeable and informative. The service was great. They treated my like royalty. And even the tours that were part of the package but not actually on the train were great. The hotels were great as far as location, beauty, service, cleanliness, restaurants.
The bus tours were so much fun. Drivers and tour guides were great and informative as well. Buses were clean and modern. The tours that Rocky Mountaineer planned as part of the package were great in that I learned a lot and saw such beautiful places: mountains, rivers, lakes, waterfalls. Canada is gorgeous and I know that now because of what I got to see on this tour. The sites from the train were gorgeous as well. I hadn't remembered from Geology in school that the Rockies continued from the USA up into Canada. They were magnificent. I took so many pictures and all the staff tried to give us opportunities to see wildlife
Travel Advisor:
Shawna Copeland
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Recommended
Rocky Mountaineer
By: Jo
Reviewed on: 29 Jun 2024
We did a pre- trip organized through Rocky Mountaineer. . Everything was planned for us. We were given a wonderful escorted to of Utah. The drive was knowledgeable. I felt very safe when he drove. It was easy to sit back and enjoy the beautiful scenery.
When we boarded the train we were given 1st class service as Silver Leaf +. The food and drinks were wonderful. The seats were spacious. The commentary was not to be missed.
Travel Advisor:
Alicia Pacini
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Recommended
Easy and Pleasant Travel
By: MoMo
Reviewed on: 24 Jun 2024
The package from Denver to Las Vegas was well planned and full of interesting scenery and attentive service. There was more motor coach than train which gave us more chance for interactive sightseeing as well as comfortable train viewing.
Travel Advisor:
Jesse Taylor
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Recommended
Rocky Mountaineer ...not your usual train ride
By: Janice
Reviewed on: 24 Jun 2024
This particular trip was 7 days but only 2 of them were on the train. I was disappointed to find out about that until I realized the rest of the trip was in a small group going together staying in nice hotels and traveling in a comfortable Van. We saw so much more of the Canyon parks that way and got to the parks each day well ahead of the massive tour buses so we had a better experience. The train part was through a beautiful part of the country with great views and our guides were all first class.
Travel Advisor:
Jesse Taylor
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Recommended
ROCKY MOUNTAINEER TRIP
By: MICHAEL
Reviewed on: 08 Jul 2024
The Rocky Mountaineer personnel took care of all hotel reservations and connections. Everything went smoothly. Hotel reservations were excellent, and our luggage was picked up and delivered to the room. The motorcoach tours were very informative, and tour guides were well informed. The food on the train was very good. Several choices and excellent quality.
Travel Advisor:
Mary Hanigan
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Recommended
Every Detail Taken Care Of.
By: Peter
Reviewed on: 26 Jun 2024
A very memorable travel experience. The Rocky Mountaineer staff were absolutely skilled in taking care of every detail before and during our trip through the Canadian Rockies. The RM staff tended to all those usual hassles of travel details, allowing us to (really enjoy the full experience of our trip through Canada and its people. Our hats are off to the Rocket Mountaineer!
Travel Advisor:
Rosemarie Spinney
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Recommended
Trip on the Rocky Mountaineer
By: Bill
Reviewed on: 28 Jun 2024
Incredible trip / scenery / wildlife were all over the top! The service was 5 star and the details and logistics of the trip were handled with ease by Rocky Mountaineer. I recommend this trip highly - best train ride experience I ever had!
Travel Advisor:
Nancy Chadwick
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Recommended
RM review
By: Daniel
Reviewed on: 05 Jul 2024
RM was very enjoyable. The registration process and communication was efficiently presented and accomplished.
The crew was polite, responsive, entertaining and hospitable. The experience was one we I wish to repeat!
Travel Advisor:
Anna Harrison
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Recommended
Rocky Mountaineer Experience
By: Bchqst
Reviewed on: 06 Jul 2024
Rocky Mountaineer is a first class operation from beginning to end. All personnel before boarding are friendly, courteous, and efficient. From the moment we stepped on the train the staff in our car was delightful, funny, informative and attentive. Beverages were constantly available; snacks and meals were plentiful and the scenery was amazing. Gold service is well worth it.
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Recommended
Maybe
By: Harpy
Reviewed on: 10 Jul 2024
With qualifications. Many parts of the train journey were great, but some parts were just OK. I would recommend people to do a shorter section. The full Vancouver-Vancouver was just too long for me. Couple of days that were way too long on train--13+ hours. Beautiful scenery. Really enjoyed the trip to the glacier. Food was very good. Seats, hosts, snacks, were very good. Enjoyed visiting with people at meals--tables are for 4. I would recommend not traveling mid-summer--high season, lots of people everywhere, and last weekend in Banff was during Canada Day (like our Independence Day).
Travel Advisor:
Paula Kay Eastham
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Recommended
Truly a Trip of a Lifetime
By: Brad
Reviewed on: 28 Jul 2024
Rocky Mountaineer uses the title phrase in their marketing, and they do not disappoint. Our travel consultant Anna recommended the Journey to the Clouds route, which took us up the Fraser and Thompson river valleys and into Jasper. The train seats were very comfortable, and the views from the Goldleaf glass-domed car were fantastic. The breakfast and lunch food were gourmet level and plentiful. The guide on our car gave a history of each area or sight of interest, and the train even slowed down at key sights for picture taking. Being able to go outside on the platform between cars was good for pictures without window frame obstructions. After Jasper, the trip continued by bus to Lake Louise, Banff and Calgary, with a wonderful set of stops at key sights along the way. Perhaps the crown jewels of the latter were the Columbia Icefields Adventure tour to walk on the Athabasca Glacier, and the Banff Gondola. We had an amazing experience!
Travel Advisor:
Anna Harrison
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Recommended
Canadian Rockies
By: Paula
Reviewed on: 22 Jul 2024
A+. Very nice and comfortable
Travel Advisor:
Alexandra Bohn
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Recommended
Rocky Mountaineer
By: Sharon
Reviewed on: 18 Jul 2024
We had an incredible time on the Rocky Mountaineer. The staff was amazing and made it and fantastic experience. One of the best vacations ever
Travel Advisor:
Karen Willox
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Recommended
Train
By: Buzz
Reviewed on: 21 Jul 2024
Very first class - two days is plenty - train personnel were very attentive and company paid close attention to details.
Travel Advisor:
Lynn Ciccarelli
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Recommended
Rocky Mountaineer
By: Creighton
Reviewed on: 21 Jul 2024
Loved their enthusiasm, the glass topped train,
And the FOOD especially. First Rate
All the Train people were of great help, very personable and very accommodating.
Highly recommended.
Travel Advisor:
David Mellon
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Recommended
Spectacular
By: Tara and Kyle
Reviewed on: 25 Nov 2024
This was the most wonderful experience. Unbelievable scenery and unforgettable trip through the Canadian Rockies! A must do!
Travel Advisor:
Lynn Ciccarelli
Recommended
Rail thriller
By: Schaf
Reviewed on: 22 Jul 2024
My wife had always wanted to take the Rocky Mountaineer rail trip from Vancouver to Lake Louise. The scenery was breathtaking, food and drink service was terrific and the staff on our car was exceptional—especially the four women (2 of them sisters) who tended our every need and provided an entertaining travelogue along our journey. What was astounding was to receive our hotel room key at the train and find our luggage in the room o arrival.
Travel Advisor:
Jennifer Brown
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Recommended
Long days on the train
By: Sandy
Reviewed on: 21 Jul 2024
Even though the days on the train were long, the service was excellent, the food creative and tasty, and the scenery beautiful.
Travel Advisor:
Jean Williams
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Recommended
Rockies
By: BANFF
Reviewed on: 22 Jul 2024
The Gold plan was not always golden. First day was hot and there was a problem with our cars air conditioning. Got over 80 in car and it impacted me adversely. Not impressed with this part of country we traveled thru - very arid. Day two was the exact opposite. The scenery was so surreal. At times you have to ask is this real. Downside was eating eggs Benedict. Not a good idea. My traveling parter got samonella poisoning and was sick most of afternoon on train. Other than that the service was great and we enjoy trip. Would do again but not eat raw eggs.
Travel Advisor:
Erin Cohen
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Recommended
Canadian Rocky Gold
By: Kay
Reviewed on: 29 Jul 2024
The ride was scenic. The train was first class & very comfortable for the two day trip. Went Gold class & food, drinks etc was very good. Staff was excellent!!! They made it a very positive and memorable experience.
Travel Advisor:
Lise-Marie Wertanzl
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Recommended
Rocky Moutaineer
By: Gigi
Reviewed on: 29 Jul 2024
Very good… A few things they could improve on but mostly great with their travelers!
Travel Advisor:
Lori Whitehouse
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Recommended
Loved our trip.
By: Patty Kay
Reviewed on: 06 Aug 2024
Every aspect of the trip was as advertised. The view, the food and the service were fantastic.
Travel Advisor:
Kathy Rise
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Recommended
Rocky Mountaineer
By: K
Reviewed on: 11 Aug 2024
Fun two days. Saw views that can only be witnessed by train. Staff was delightful and attentive and we met some lovely people on our train car. They are amazingly efficient in the transfer at Kamloops and at the end of the trip. Glad for the outside viewing area, as we are movers, not sitters. Food was good.
Travel Advisor:
Alexandra Bohn
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Not Recommended
No flexibility
By: Bird C
Reviewed on: 16 Aug 2024
Due to the wildfires and my husbands heart condition we were unable to take our trip planned. Despite not being able to offer our original route, AND the threat of smokey conditions in any of the travel areas, RM would not offer us either a refund OR a trip credit. We would definitely not recommend this tour.
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Recommended
A civilized way to view the Rockies
By: JK
Reviewed on: 17 Aug 2024
A well organized operation with very pleasant staff, good food and drink. Hotels before and after were great (Fairmonts and Delta in Kamloops). Millions of pine trees and shear cliff faces above the tree lines, surprised we didn't see more wildlife though. Been on my bucket list for years so good to cross it off with good memories, will return to Vancouver !
Travel Advisor:
Kathy Burns Lamphier
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Recommended
A great trip!!
By: VMM
Reviewed on: 22 Aug 2024
We loved our trip thru the Canadian Rockies with Rocky Mountaineer. The staff was so attentive to our every need. The train ride was a little long, but what a great way to see the scenery. And the food/drinks were great. Being on a tour and having them handle your luggage was wonderful. I would highly recommend a Rocky Mountaineer vacation!!
Travel Advisor:
Amy Kemp
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Recommended
Rocky Mountaineer
By: Ruth
Reviewed on: 25 Aug 2024
Good in spite of readjusting required due to wildfires. Luggage handling was flawless.
Would have liked more communication,I.e. email or text re: time and where to meet, time and where to place luggage. We had to check every day to confirm and sometimes found out about changes from other travelers.
Travel Advisor:
Cheryl LaBaw
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Recommended
Great trip
By: Rick
Reviewed on: 21 Sep 2024
Our trip with Rocky Mountaineer was very enjoyable. We were so glad that we chose the “Gold Leaf Package” as it was only First Class in all we did.
Great trip to the Canadian Rockies.
Travel Advisor:
Laura Schelling
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Not Recommended
Bad experience
By: Canada Adventure
Reviewed on: 31 Aug 2024
We were very disappointed in our RM experience.
We bought the Gold experience thinking it would be a fabulous experience. Unfortunately it was not. The view is only good from 1 side of the train and there is no real place to stand or walk around for the long day.
Service is slow and not very friendly,
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Recommended
Rocky Mountaineer
By: Patricia
Reviewed on: 07 Sep 2024
This was a wonderful experience. The hotels we stayed in were exquisite however, we were not prepared for how expensive the dining options were…we should have done better research.
The staff at the hotels and on the train were so pleasant and accommodating…it was delighful
Travel Advisor:
Susan Lindstrom
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Not Recommended
Disappointment
By: bigbird
Reviewed on: 02 Sep 2024
Rocky Mountaineer is terrible in customer service and handled the problem with the fires and rail strike terribly. We paid for premier and were sent back to standard for the two nights we didn't get in Jasper. Had to ride a bus for nine hours in place of the first day of train experience and over fifteen hours on the train the only day on the train. The gourmet lunch on the bus was a horrible cous-cous box lunch that nearly everyone threw away. They used four hotels in Kamloops for our group and even after paying for premier we were put in the worst rated hotel of the four. This was supposed to be a terrific 39th anniversary trip for my wife but instead it was a HUGE disappointment. Rocky Mountaineer would not compromise at all or discuss any options with my travel agent. They offered us a $2000 discount for a 2025 or 2026 trip which was insulting. Their price went up over three thousand dollars for the same trip in 2025 and I don't want to pay to fly back and pay an extra $1000.
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Recommended
Rocky Mountaineer
By: Kappel
Reviewed on: 19 Sep 2024
We had a great time on our Rocky Mountaineer vacation. The hotels with the exception of one were very nice. The trips that were included that were provided by Brewster were exceptional. All of the drivers and hosts were friendly and informative.
The train trip from Lake Louise to Vancouver was a wonderful experience. We enjoyed learning about the history of the area while taking in the breathtaking scenery. The food and hosts were outstanding as well.
Travel Advisor:
Dixie Fitzpatrick
Recommended
Railroading at it’s best! Thanks!
By: Glenn & Jane
Reviewed on: 17 Sep 2024
The Gold Leaf service level was wonderful & we’ll worth the price!
Travel Advisor:
Janelle Olinger
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Recommended
Amazing views, food and service!
By: Steve J
Reviewed on: 20 Oct 2024
We loved the experience. The hotels were first class in every way. The food and service were top notch. We can't wait to try Denver to Moab next year!
Travel Advisor:
Shelley Oliver Littleton
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Recommended
Unexpected pleasure
By: Dumi
Reviewed on: 21 Sep 2024
The itinerary was superb, the sceneries majestic, the service unbeatable and the experience magical. I cannot imagine a better way to spend five days enjoying different locals offering amazing natural beauty from the undulating passages and majestic mountains to white water to calm blue water running along the route.
The food and service were first class and couldn’t have been better presented or delivered. Bravo.
Travel Advisor:
Jane Scarcello
Not Recommended
Rocky Mountaineer Train
By: Lisa
Reviewed on: 25 Sep 2024
We recently took the two day Rocky Mountaineer train from Vancouver to Banff. There were some definite pros and cons. The pros - the train is very comfortable and service and food are great. We did enjoy that very much. The cons - the two days are very long! Breakfast and lunch are served but no dinner only a small afternoon snack. Commercial freight trains take priority on the tracks so at times our train was stopped or barely rolling along. The first night stopover in Kamloops did not get to hotel until 9:00pm and had a 6:00am time to leave. We were very tired and hungry. The second night got us to Banff about 8:30 also tired and hungry. The scenery is mostly forest with some interesting spots. The Rocky Mountain scenery is only at the end. By then it was getting dark so cannot really see it. Anyway, if we had to do over, I would drive. The road is good and follows the same basic route as our the train but without the delays and you can stop where you want.
Recommended
Ricky Mountaineer
By: Traveler
Reviewed on: 29 Sep 2024
Wonderful! Great hotels!
Travel Advisor:
Julie Mitchell
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Recommended
Canadian Rockies
By: MW
Reviewed on: 30 Sep 2024
Stunning views, superb service, excellent food and beverage and delightful staff. Transfers were smooth and overnight stays were perfect…five stars!
Travel Advisor:
Ashley Newhaller
Recommended
Rocky Mountaineer Colorado to Utah
By: M&LD
Reviewed on: 28 Sep 2024
Overall the trip was very good. The rail car was comfortable & some beautiful views. Carol the chef introduced several meals telling you she might not have enough of one meal which we found off putting & one morning when
selecting our breakfast the chef said we both couldn’t have free range breakfast since she might not have enough eggs and she had people who hadn’t picked their breakfast.
Again, that did not sit well with us when we paid a lot of money and were in Silverleaf Plus.
Also one day she served something she called a tamale for an hors d’ oeuvre. It was NOT anywhere near a tamale plus it was undercooked and flavorless. Most people did not eat it. She needs to do better!
The staff that provided the commentary were excellent and laced their stories with humor.
They were very customer focused and helpful. You could see they genuinely liked their jobs.
We were disappointed that we didn’t get to spend any time in Glenwood Springs. All the hotels were outstanding.
Travel Advisor:
Glenda Owen
Recommended
Rocky Mountaineer Vancouver to Banff
By: Mike
Reviewed on: 07 Oct 2024
The service on Rocky Mountaineer was exceptional! The scenes were stunning. The food on board was well thought out and was excellent. They catered to our special dietary requests.
Travel Advisor:
Margaret Nichols
Recommended
Rocky Mountaineer review
By: Sheesh
Reviewed on: 11 Oct 2024
Traveling on Rocky Mountaineer was just a great experience. I traveled on the Goldleaf train with the top level having spacious seating and all around glass for clear viewing of the scenery. The lower level of the train was a dining car with a chef cooking fresh and wonderful options for breakfast and lunch.
The Rocky Mountaineer staff on the train were superb with customer service. They were cheerful and thoughtfully aware of traveler needs as well as being informative as they educated us regarding history of the many places we passed. The staff worked hard and seemed to enjoy their work and interactions with the travelers.
The Fairmont hotels where we stayed were beautiful, and I enjoyed the restaurants and shops in the hotels.
The scenery all along the way was breathtakingly beautiful. I am glad we started in Vancouver and went eastward to Calgary because the scenery just kep getting more beautiful. I was ready to go home upon reaching Calgary.
Travel Advisor:
Lisa VanBuhler
Recommended
Amazing Trip through the Canadian Rockies
By: John and Linda Durant
Reviewed on: 14 Oct 2024
What an amazing adventure and what an incredibly beautiful way to experience the Canadian Rockies! Everything about the Rocky Mountaineer train was luxurious! The train itself was so nice and we loved the ability to view not only to the sides of the train, but through the windows overhead. The comfortable reclining heated seats were like traveling through the mountains in the most comfortable seating in your home, except here you had over the top amazing views of mountains, fields, streams, snow, and animals. All of that AND we had four of the best traveling attendants and chef! Sean, Ja, Mia, and Detra were so friendly and provided us with so much information about what we were seeing, and bringing us yummy snacks and drinks. Our meals on the train were outstanding...thank you, Chef! I would be remiss not to mention our tour bus driver, Robert, who drove us around for three days on land, sharing information about the area and telling stories! He was the best! Highly Recommend
Travel Advisor:
Lisa VanBuhler
Recommended
Phenomenal
By: Janet
Reviewed on: 14 Oct 2024
The Rocky Mountaineer was a trip of a life time. I would recommend it to anyone and go see that part of the country while you can. We need to take care of our national parks so they are there in the future. Great trip!
Travel Advisor:
Lisa VanBuhler
Recommended
Perfect experience
By: Kathy
Reviewed on: 12 Oct 2024
We enjoyed the Gold Leaf service on our train tremendously. Our tour leaders were extremely competent, entertaining, and tireless! The food was excellent and unbelievably plentiful! The train was clean, comfortable, and a perfect experience! The entire tour was well run, accommodating, and a dream!
Travel Advisor:
Lisa VanBuhler
Recommended
Wonderful Ride
By: OB
Reviewed on: 15 Oct 2024
The train ride and the staff were both outstanding. The views from the Mountaineer - simply breathtaking!
Travel Advisor:
Lisa VanBuhler
Recommended
Train Trip
By: Danny
Reviewed on: 14 Oct 2024
This experience was so much more than we imaged. The comfort and cleanliness of the rail car was superb. The staff and food were excellent.
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky Mountaineer
By: Eth
Reviewed on: 12 Oct 2024
The train was fabulous
Travel Advisor:
Lisa VanBuhler
Recommended
2nd day even better than the first
By: obverse-cognacs-00
Reviewed on: 12 Oct 2024
They keep you busy with snacks, good food, unlimited drinks and entertaining banter. The first day is fun and the second day offers many wow moments when you go through the Rockies.
Travel Advisor:
Lisa VanBuhler
Recommended
Excellent service
By: Lydia
Reviewed on: 12 Oct 2024
Every aspect of working with this company was outstanding, except the group dinner we had at one of the hotels. The wait staff was curt and not well trained. This dinner stood out in stark contrast to all of the other aspects of this trip.
Travel Advisor:
Lisa VanBuhler
Recommended
Rail carrier
By: Catata
Reviewed on: 12 Oct 2024
Amazing experience. Large and comfortable seats . Incredible views. First class Service always with a smile . Very good food and drinks. A experience like no other!
Travel Advisor:
Lisa VanBuhler
Recommended
Rockies Trip
By: Just me
Reviewed on: 12 Oct 2024
Wow--what a trip of a lifetime. Our crew, Sean , Ja, Mia, and Detrai were so attentive and calming. "No worries, Mum" was the phrase of the day on the Rocky Mountaineer. Beautiful scenery, delicious meals, and superb accommadations.
Travel Advisor:
Lisa VanBuhler
Recommended
Fantastic
By: BobR
Reviewed on: 12 Oct 2024
Words alone cannot express how amazing traveling on the Rocky Mountaineer train from Vancouver to Banff was for my wife and I and others in our group. I highly recommend the Gold Leaf Service as its benefits are well worth the added cost. Not only is the railroad itself an impressive achievement, but the scenery is so diverse and unforgettably beautiful, and the train provides a unique vantage point. Furthermore, the gracious service provided by the team on our railcar (Ja, Sean, Diedre, Miya) was exceptional; they really made it wonderfully entertaining and enjoyable.
Travel Advisor:
Lisa VanBuhler
Recommended
Amazing Train Experience
By: Cathy
Reviewed on: 14 Oct 2024
It was our first train experience and we loved it! The staff kept you entertained with the history and with stories of the railroad and surrounding areas and the service was fantastic.
Travel Advisor:
Shawna Copeland
Recommended
Rocky review
By: Linda P
Reviewed on: 13 Oct 2024
Th entire experience was wonderful. On board staff knowledge of what we were seeing, and the service provided was excellent. Definitely recommended to friends.
Travel Advisor:
Lisa VanBuhler
Recommended
Rocky didn't disappoint!
By: Kaymax555
Reviewed on: 16 Oct 2024
We enjoyed Gold Leaf Service on the Rocky Mountaineer very much. Our onboard hosts were exceptional and they did a fantastic job of ensuring we had the opportunity to meet new people at each meal in the dining room. The food was lovely, and the service in the dining room and in the coach were A++. Washrooms on board were spotless and easily accessible. The outdoor viewing area was top notch.
Travel Advisor:
Andrea Heagney
Recommended
RM
By: J
Reviewed on: 23 Oct 2024
Expected the experience to be good, but was mistaken; it was spectacular. Well run, comfortable and very professional. Attendants were amazing. Historical vignettes and attention to scenic highlights were perfect. Dining was first class. Handling of luggage could not have been better. Motor coach transfers were smooth and timely. Drivers were courteous, well-informed, and with terrific interpersonal skills. Visit to Columbia Ice Fields was a "once in a lifetime" experience. Bravo to all!
Travel Advisor:
Anna Harrison
Recommended
Canada Rockies
By: Diane
Reviewed on: 17 Oct 2024
We had a wonderful time. There was plenty of yummy food, amazing views from the train, huge selection of drinks (carbonated, nonalcoholic, alcoholic, juices, hot chocolate), and the chairs are very comfortable. I highly recommend this experience.
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Recommended
Rocky Mountaineer
By: I & J
Reviewed on: 27 Oct 2024
Excellent. The train, staff, food, service and vistas were great.
Travel Advisor:
Thomas Carpenter
Recommended
Fabulous!
By: Carol
Reviewed on: 18 Oct 2024
A fantasy vacation in every way. The gold service was 5star. Really enjoyed the planned and free time.
The Rockymountaineer staff was awesome!
Travel Advisor:
Susan Demaio
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Recommended
Rocky Mountain Trip
By: Stretch
Reviewed on: 24 Oct 2024
It was a great trip. Especially impressed by the Rocky Mountain staff. All transfers and hotel bookings were done in a professional manner and went smoothly and timely.
Travel Advisor:
Laurie Valdez
Recommended
Canadian Cascade & Rocky Mountains Trip
By: Storm
Reviewed on: 29 Oct 2024
The onboard excursion was exceptional. The seating was very comfortable and we coukd easily move around when our legs needed a stretch or we wanted some fresh air. The meals and drinks were plentiful and delicious. The staff provided great information and vignettes each step of the way.
Travel Advisor:
Angie Brandt
Recommended
Rocky Mountaineer
By: MT
Reviewed on: 24 Oct 2024
Overall we enjoyed our Rocky Mountaineer holiday package. We particularly liked the train experience. The food and service was excellent and the scenery was amazing.
We did have a concern regarding our room at the Rimrock Hotel in Banff in that we didn't get the room configuration that we requested. We raised the issue with the local Rocky Mountaineer representative and she simply referred us to another Rocky Mountaineer customer service contact. The issue was never resolved despite flagging the issue with the customer service team. The service offered on the train itself didn't really translate to the service offered at the hotels we booked with them.
Recommended
Best train ride ever!
By: Senior Travelers
Reviewed on: 10 Nov 2024
This was luxury. Our team of four in our car to serve us were superb...informative, lively, and personable. Seats are comfortable, food was top notch, and we liked using the club car too. Scenery on this itinerary is divine! Overnight stays were in very comfortable hotels, and luggage was always in our room before we unlocked the door! We will do this again!
Travel Advisor:
Barbara Henkel
Sustainability
Our Commitment
Rocky Mountaineer’s commitment to sustainability focuses on protecting the areas we travel through, using resources wisely as we operate our business, and supporting our local communities. We partner with and support organizations that protect nature and wildlife, honour local culture, and inspire action to deliver meaningful impact in our communities. Lonely Planet unveiled its Best in Travel Picks for 2021 and we are proud to share that Rocky Mountaineer won the Best Sustainable Train Journey Category.
For many years, we have focused on decreasing our impact on the environment. While onboard, guests dine on reusable tableware, which is washed and disinfected on the train. In 2019, we added 10 new GoldLeaf rail cars to our fleet, which have a number of energy efficient enhancements, including dishwashers that use 20% less water than previous models. In addition, we plant a tree with Trees Canada to honour the employment anniversary of each team member. More than 13,500 trees have been planted in Canada since 2008.
In 2020, we set two ambitious goals to further decrease our impact on the environment: to divert 90% of waste from landfill by 2023 and to reduce carbon emissions across our operations for the long term. As part of these goals, we are supporting research that is underway to explore the feasibility of alternative fuel sources for the train, which is an exciting project for the future.