Florencetown, Authentic Hospitality in Tuscany.


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Reviews and Recommendations for Florencetown


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Great Service

By: Mel

Reviewed on: 08 Oct 2015

We the guides and drivers were on-time , extremely courteous and knowledgeable.
Travel Advisor:  Susan Ward

FlorenceTown did an excellent job!

By: BobandLacey

Reviewed on: 23 Jul 2016

Our travel agent used Florencetown to arrange a city tour, museum tours, and a day trip to Vinci. In every case the personnel were quite professional, spoke very good English, and the guides were quite knowledgeable of both art and history. Kudos especially to Mario, who arranged the individual excursions, who was always available even after normal business hours, and who even brought us a sack of fresh cherries which he had picked the day before. Florence town had several other excursions and experiences which I might try on our next trip to Florence, and I'm sure that they could arrange customized experiences if we asked.
Travel Advisor:  Claudia Austin

Outstanding service

By: Dave23

Reviewed on: 05 Aug 2016

When using a tour service, the experience always boils down to the individual tour guide. We were lucky enough to have Vanessa as our Florence tour guide for 2 days. She was energetic and passionate about her hometown. We were a group of 11 (including 4 teenagers) and she kept all of us engaged for the entire time she was with us! Because we were on a private tour, we were able to have Vanessa show us sights not on the normal tour circuit...best gelato in Florence, local markets and local food tasting, best places to but leather, etc. Of course, we also visited the must sees (Accademia, Uffizi, Duomo, etc) and loved all that we learned. Thank you Venessa for showing us your city!!
Travel Advisor:  Jane Braun

Chianti wine tour

By: Chianti wine tour

Reviewed on: 06 Apr 2017

Very good. The guide, Mattel, spoke English very well and was knowledgeable
Travel Advisor:  Patty Perry

Italy tour operator florence

By: pk

Reviewed on: 20 Sep 2017

She was so cute and knowledgeable of the city. You could tell she really loves her job. She was very personable also. She spoke many languages and English without a accent. At the end we wanted to bring her home with us. She has never been to America.
Travel Advisor:  Heather Loss


By: Campbells

Reviewed on: 23 Oct 2017

Florencetown was very creative and accommodating to meet our requests. Their guides, and tours were extremely enjoyable. They were a great help in making our time in Tuscany memorable, enjoyable. Everything they set up for us was fantastic.
Travel Advisor:  Shameeron Paur

Bus Tours from Florence


Reviewed on: 05 Nov 2017

We enjoyed both the Chianti and Tuscany tours -- very informative, beautiful scenery, terrific food and wines.
Travel Advisor:  Linda Terrill


By: RC

Reviewed on: 15 Mar 2018

We really had a great trip. Accomodations were extremely nice and comfortable. The tour guides we worked with were friendly and very committed to ensuring we were satisfied with our experience. We learned a lot and our trip was more enjoyable than had we planned ourselves.
Travel Advisor:  Nora Winsberg

Wonderful trip to Cinque Terre

By: Marianne

Reviewed on: 11 Apr 2018

Marco was an awesome guide, full of knowledge. He went above and beyond to be sure we had a great experience.
Travel Advisor:  Becky Sullivan

Cooking class

By: vcarp

Reviewed on: 01 Aug 2018

We had a great cooking class and a beautiful gondola ride on the Arno.
Travel Advisor:  Susan Ward

Florence was wonderful

By: Sarah

Reviewed on: 25 Jun 2018

We loved Florence!
Travel Advisor:  Merrill Laguarta

Want a superb vacation in Italy? Hire Diana!

By: turkish rabbi

Reviewed on: 30 Jun 2018

Diana is eminently competent (which is why she still is around), a joy to work with (cannot call it work but you know what I mean) and overwhelming in her services to this client. On top of which, she is ALWAYS ready to fix the little hiccups that are bound to happen (Always means "even the middle of the night") And she is nice - smile, kindness, interest... Best of all, she listens to what the traveler desires and does her best to meet (and exceed) all of his/her wishes.
Travel Advisor:  Diana Traficante

Wonderful Tour Guide

By: Kat

Reviewed on: 27 Oct 2018

She was a wealth of information. So easy to talk with. Her English was excellent. She made the tour such an enjoyable and interesting experience!
Travel Advisor:  Diana Traficante

Tour of Doge’s Palace and St. Mark’s

By: Trailrider

Reviewed on: 22 Oct 2018

Our tour guide, Susan, was actually British, but she has lived in Venice for 25 years. We did the Secret Itineraries tour of the palace where we went into some of the prison cells and learned about some of the famous prisoners like Jacomo Casanova. Susan was very entertaining and made the stories come to life. We especially liked that each person on the tour, there were about 12 of us, had their own headset to wear. It really helped us to be able to hear what Susan was saying as we walked up and down staircases, etc. in the Palace. Great tour!
Travel Advisor:  Sara Krutsinger

Excellent tours

By: AnastasiaB

Reviewed on: 25 Oct 2018

We were unsure if we wanted to do guided tours, and are so glad we did! In particular, our tour of the Uffizi was excellent - the tour guide was so knowledgeable and really made the experience special. Only thing I would not recommend is booking two tours in one day - can be a lot!
Travel Advisor:  Louisa Gehring

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