Windows to Japan

Windows to Japan

We are a dynamic company that enables travelers the opportunity to have intimate, personalized encounters with Japan’s fascinating culture. We bring our guests, individuals and groups, directly to the heart of Japan through the soul-stirring cultural windows we weave into our custom journeys. Our extensive knowledge and personal connections established over our many years living and working in Japan puts us in a unique position to open up local culture, areas and experiences, allowing us to take guests off the beaten path, and giving us the flexibility to provide for guests’ unique interests and wishes.

Insider Tip

Avoid traveling in April. Sure, you'll miss the blossoms, but so many other wonders await year-round!

Virtuoso Preferred Supplier Since 07 Oct 2013

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Reviews and Recommendations for Windows to Japan

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Outstanding Travel Plan

By: Tom


Reviewed on: 29 Dec 2014

This was a GREAT trip to Japan; well planned and organized. The few things that went wrong were when I FAILED to take Marion’s advice.

Excellent guide

By: Rob


Reviewed on: 25 May 2017

Expensive but worth it. Excellent guide and itinerary.

Windows to Japan

By: Sammie


Reviewed on: 20 Oct 2017

Our tour guide was knowledgeable and efficient. She was personable. We were amazed at all we were able to experience in just two days in Tokyo with her. We never could have seen all we did without her.
Travel Advisor:  Ralph Iantosca

Christmas in Japan 2017

By: Becca


Reviewed on: 14 Feb 2018

Windows to Japan, in conjunction with our travel advisor Tisha , planned one of our most incredible trips we have ever taken. The partners at Windows to Japan helped plan incredible tours, give suggestions for restaurants, and provided us with the most amazing itineraries. Once we arrived in Japan, we had an entire binder full of information waiting for us in our hotel room. Included in the binder was all of our tickets, train cards, daily itineraries, maps, suggestions of what to do, and a list of restaurants. This was key in our travels. We love that they provided detailed train station information, as it would have been next to impossible to navigate the train stations. Windows provided us with some of the best tour guides-so knowledgable and fun and enjoyable to be with. They arranged great experiences such as tea making class, home cooking class, and excursions into the mountains. All of our hotels were beautiful and in great locations. They made our trip memorable and perfect!
Travel Advisor:  Tisha Neufville

Our trip to Japan

By: Al


Reviewed on: 26 Oct 2018

Windows to Japan kept us abreast on changes and provided excellent guides during the whole trip.
Travel Advisor:  Martha Gaughen

Great

By: Great


Reviewed on: 03 Feb 2019

A couple of hiccups but quickly corrected.
Travel Advisor:  Kathy Burns Lamphier

Windows on Japan

By: GWood


Reviewed on: 30 Apr 2019

This was our first time using them and they exceeded our expectations. All services were first class and the guides were incredible. Will use them again.
Travel Advisor:  Diane Colaizzi

Excellent trip

By: Susan H.


Reviewed on: 20 Apr 2019

Our recent trip to Japan was perfect! We had exceptional guides who made the trip seamless
Travel Advisor:  Rosemary Warmenhoven

Best Trip Ever!

By: Thomas


Reviewed on: 24 May 2019

They did everything perfectly. All plans, accommodations, transfers, and guides were excellent.
Travel Advisor:  Sally May

Fantastic Service

By: Jgfichte


Reviewed on: 22 Jun 2019

Windows to Japan did a great job organizing tour guides and keeping us happy while we were in Japan. They were very responsive whenever any issue came up. While we did have one unfortunate experience while there, Windows to Japan actes on it quickly and made the situation as right as they could, given the circumstances. I would recommend them to anyone traveling to Japan. I would also recommend that Jessica/Windows to Japan stop referring customers to Yoshimatsu ryokan as it was not a pleasant experience for us.
Travel Advisor:  Jessica Battista

Grandkid trip

By: Armchair traveler


Reviewed on: 02 Jul 2019

We had a very good experience in Japan. The drivers were all polite and on-time, our guides were personable and knowledgeable, and the activities were interesting and engaging for our teenaged grandson. We opted out of the Sumo wrestling experience, because our grandson didn't want to wear a "diaper". We would have enjoyed WATCHING Sumo wrestlers, but not trying to do it ourselves. The Manga drawing class was a bit of a disappointment, too. The teacher was sweet and talented, but her command of the English language was poor, which frustrated both her and us. But, we especially enjoyed the Bento Box cooking class and the sushi cooking class, both of which were excellent.
Travel Advisor:  Sam McClure

A well oiled machine! We are so impressed!

By: BWH


Reviewed on: 20 Jul 2019

Windows did an incredible job designing our itinerary with Martha from Brownell and their execution was absolutely flawless. Not sure if it was by design but we loved having a female Japanese guide as our first, followed by a male Japanese guide and for the last leg of the trip an Israeli female guide who has lived in Tokyo for 13 years. All of their perspectives were so rich and we loved learning about the Japanese people from each of their unique perspectives. When it came to transportation it was a well oiled machine. We never once had to look around beyond one second to find the driver who was awaiting us. All of the brand new Toyota vans were roomy and immaculate and as close to a western style limousine as possible. The tours were personal and very exclusive. Super special experiences. Our drivers would take us to the train and stand with us on the platform and wave goodbye to us as the train departed. 200% perfect. We loved the flexibility too. Thank you!
Travel Advisor:  Martha Gaughen

Japan Family Trip — Holidays 2019-20

By: Ted


Reviewed on: 18 Jan 2020

Windows to Japan did a solid job with our trip. I say “solid”, because for the most part, the guides, experiences, and logistics were great, but there were a few inconsistencies. In Tokyo, their company-employed guides were OUTSTANDING (special shout-outs to Hiro and Anat!). However, the further we got from Tokyo, the guides went from good to not-so-good. One set of guides we were scheduled with over two days had not even road-tested the program (they were lovely people, but we were expecting lovely people who were experienced guides). We were their first experiment, and not everything went so smoothly. We also had one vegetarian in our party, and reminded the planners this to the point of embarrassment. And in spite of this, and reassurances that this was well covered, we had some surprises and improvisations along the way. Otherwise, Windows were very thorough and earnest in their support.
Travel Advisor:  Jessica Walker

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