Holland America Line


24-hour Room Service
Beauty Salon
Broadway-style Entertainment
Children's Play room
Children's Play room
Cooking Classes
Fitness Center
Fitness Classes
Formal Nights
Hot Tub
Laundry/Dry Cleaning

Ship Info

What's Included


  • Shipboard accommodations

    Onboard meals and entertainment

Not Included

  • Airfare

    Items of a personal nature

    Shore excursions and meals ashore

    Hotel service charge

    Anything not noted as included

Ship Overview

Inaugural Sailing
62735 Tons
Public Decks
Passenger Capacity

Reviews and Recommendations for Amsterdam


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Best Cruise Line

By: Bill

Reviewed on: 21 Nov 2013

HAL is my favorite cruise line. This is the first winter that I will not be on a cruise - still recovering from a fractured disc in my back while on last years cruise. But I hope to go again next year. I have a complaint in that I no longer get catalogs or mariner newsletters even as a four or maybe five star mariner - 04216682.
Travel Advisor:  Rose Rende

highly recommend

By: fran

Reviewed on: 23 Nov 2013

I have been travelling on the HAL ships for more than 10 years. I have always been well cared for, well fed,& felt safe & secure wherever I have travelled in the world. HAL has become my winter home and I recommend the line to all my friends. I have sailed on the Amsterdam, Eurodam, Maasdam, Noordam, Ryndam, Statendam,Rotterdam, & Prinsendam.
Travel Advisor:  Rose Rende
Not Recommended

Westerdam too large for me

By: None

Reviewed on: 25 Nov 2013

I was upset that when my Travel Agent requested a room, on the Westerdam, with shower rather than a tub/shower, she was quoted a rate which was higher due to the shower.(Smallest one I have ever seen) My agent was not given a choice of a stateroom with both tub and shower. I was aft but once on board I found out that there were separate showers midship and people didn't pay what I did for the stateroom I was assigned. Thee ship is too big for my taste. Too many bars.


By: Jan

Reviewed on: 27 Nov 2013

We enjoyed our cruise on the Zaandam but there were some problems as it had just come out of drydock. The air conditioning was the worst as in some areas of the ship you nearly froze it was so cold. Overall the ship was in good condition and the staff very helpful.
Travel Advisor:  Darrin Cancellieri

highly recomended

By: leo4

Reviewed on: 09 Dec 2013

Travel Advisor:  Jay Johnson

By: Not provided

Reviewed on: 15 Dec 2013

I prefer smaller ships myself but it was a nice ship for those who don't mind the extra people.
Travel Advisor:  Christine Bolus

A wonderful Cruise

By: Greg and Deb

Reviewed on: 26 Feb 2014

We had the time of a lifetime.  It was a wonderful cruise.  The service, the food, and the entertainment was awsome.The education on board regarding Antarticia and the wildlife, fish and birds was so good.  Thank you for everything. 
Travel Advisor:  Barbara Weigel
Not Recommended

The Tender Trap

By: BillT

Reviewed on: 10 Mar 2014

We spent more time waiting for or riding tenders to shore than we did on shore.  The whole system was a nightmare, and it only got worse as the cruise proceeded.  You should avoid Holland America, and go on a good line like Regent Seven Seas

Ours was the last voyage before Westerdam got a much needed refurbishing.

By: Cap'n George

Reviewed on: 04 Apr 2014

Our first Holland American cruise for a partial transit of Panama was delightful.  This cruise to St. Martin, Grand Turk and San Jose didn't measure up.  Grand Turk is a desolate, barren island.  Why even stop there? There were five cruise ships docked at St. Martin at the same time. It was wall to wall tourists in what once had been a quaint Caribbean village.  The dock in San Juan was an easy walk to the old city.  Wonderful.  The stateroom felt like Motel Six.  Reservations for dinner were hard to get.  The room steward did his very best, but was way overworked.  And, compared to an all inclusive Regent cruise, we felt constantly nickeled and dimed.  Even an after dinner espresso cost extra.  Regent costs more, but when everything is added up, the difference is not that great, and the experience is a good two or three steps up the ladder of excellence. I might do a HAL cruise again, but only on a recently refurbished ship.

The Iteneriary is fabulous

By: patrish

Reviewed on: 09 Jun 2014

The places the ship was stopping was our reason for booking.  The food is just ordinary.  The crew were all fantastic.
Travel Advisor:  Leah Bergner

A Peaceful Cruise

By: Cliff-72

Reviewed on: 27 Jul 2014

This is our second Holland America cruise and we definitely woulds recommend this line for those seeking a quieter, more peaceful cruising experience with an emphasis on elegance, luxury and detail.

Great Service

By: Sug

Reviewed on: 21 Sep 2014

This is my seventh cruise with Holland America and I have no desire or reason to think about using another cruise line. We love the smaller ships that Holland America provides. The service has always been excellent - always a smiling face to greet you anywhere you are on the ship. They always go out of their way to accommodate your every need. I am always glad to sing the praises of Holland American when anyone asks which cruise lines I would recommend. Looking forward to many more cruises - starting with May 2015 to New England!!!

Consistent service delivery

By: fran

Reviewed on: 29 Mar 2015

Service remains high which is a standard for HAL. They still deliver the world but less grand than the last time I travelled it. The programs aboard are run as efficiently as in past years and staff at all levels make every effort to deliver service to assure customer satisfaction I spend my winters aboard HAL ships but will not repeat this voyage again preferring to book shorter trips back to back where I feel I get better value for my dollar
Travel Advisor:  Rose Rende

Outstanding staff

By: Ed

Reviewed on: 04 Jun 2015

The Amsterdam is blessed with an outstanding Captain, Hotel Manager, Cruise Director, and a staff that provides more smiles per nautical mile than any other ship on the high seas.

Excellent service

By: Mike & Donna

Reviewed on: 22 Jun 2015

Employees went all out to make the cruise a wonderful experience
Travel Advisor:  Linda Voelker

Great trip

By: FRED15

Reviewed on: 17 Jul 2015

Excellent ship,customer service and food. Clean with wonderful amenities for suite holders. Staff professional,courteous and willing to help and answer any questions. Food was good with many choices. I would definitely cruise with Holland America again
Travel Advisor:  Rose Passananti

Alaskan Paradise

By: First time cruiser

Reviewed on: 17 Jul 2015

Thank you Holland America for an amazing cruise, where the memories will last a lifetime!!!
Travel Advisor:  Rose Passananti

Very Friendly Service

By: Dev

Reviewed on: 31 Aug 2015

Very pleasant room service staff. We felt greatly pampered. Recommend choosing Neptune Suites for all. Easily accommodates a family of 4 and great balcony views. Lounge and concierge services available all the time with great healthy snack choices on the same floor was so convenient.
Travel Advisor:  Robyn Jackson

Holland America means comfort and service

By: Cruisin'Carrie

Reviewed on: 22 Nov 2015

Our recent 47 days on the ms Amsterdam was the very enjoyable experience which we have come to expect from Holland America. While one of the mattresses could have been better our wonderful cabin steward made improvements on it using carefully placed extra towels. I cannot say too much about our cabin steward, dining steward, administrative staff. All were wonderful, very accommodating and eager to answer your smallest need or concern. The food was excellent and it is good to see the strides which they are making toward encouraging people to eat more healthy foods and volumes of food. Holland America has become our preferred cruise line and we are looking forward to our next cruise with this line next year.

Fun Older Crowd

By: Lainey

Reviewed on: 06 Jan 2016

This is not my favorite HAL ship but it was good .. no problems with anyone. Our steward, Nyoman, was the best we've ever had.
Travel Advisor:  George Keller


By: konnie

Reviewed on: 11 Jan 2016

love it been on it before

Love it!

By: BrandB

Reviewed on: 12 Feb 2016

Perfect Cruise.
Travel Advisor:  Daria Westerfield

Great crew and staff

By: Jan

Reviewed on: 05 May 2016

I do not sail on any other cruise line except Holland America

Friendly, efficient, helpful

By: Ilse & Dieter

Reviewed on: 06 May 2016

Bridgett is prompt in following up our calls and email. Always friendly and helpful in solving problems.

2016 World Cruise

By: Rick

Reviewed on: 05 May 2016

The MS Amsterdam is a very well maintained ship and is a very good size, not too large or too small.

panama travellers

By: happy cruiser

Reviewed on: 26 May 2016

We had a wonderful time on our cruise through the Panama Canal....the staff and crew of the ship were so helpful and friendly at all times, and we enjoy being on the smaller ships as it is easier to meet and greet our fellow passengers. Entertainment nightly was great...a time to kick back and relax while watching the Amsterdam Singers and Dancers, and the many different acts in between. interesting ports of call all the way up the coast from the canal right to our home port of Victoria.....I highly recommend Holland America to everyone I talk to.....and we look forward to travelling again with them in 2017 and beyond.
Travel Advisor:  Martina Peladeau

Trip Review

By: Jackson 2

Reviewed on: 12 Jun 2016

Very pleasant trip . The ship and crew were first class. Should have been advised in advance of the $12.50 per day room charge. As this was my first trip in several years I was surprised to see this at the end of the trip.
Travel Advisor:  Martina Peladeau

Great ship and staff

By: Sue

Reviewed on: 03 Jun 2016

I would go on this ship again Sue
Travel Advisor:  Jay Musgrove

Lovely and Comfortable

By: Delta Sis

Reviewed on: 03 Jun 2016

The cruise ship was lovely and especially the Suite! The cabin stewards and consigners were fabulous!!! We enjoyed the Neptune Suite and snacks. When we needed anything they were on top of it! The food and service was very good overall. It was an A plus vacation!! Thank you!
Travel Advisor:  Jay Musgrove

The Amsterdam is the best!

By: BarbL

Reviewed on: 01 Jul 2016

We enjoyed our cruise to Alaska on this ship. The service was impeccable, and there was a very gracious staff. We can't think of one single thing to complain about! We liked the size of ship, with 1,300 passengers aboard. Since we are seniors, we do not need many of the amenities, but there was certainly everything a person could want. We would take this ship again on another cruise!

Very friendly service with a smile!

By: Golf Lady

Reviewed on: 01 Jul 2016

The ship had comfortable accommodations -- beds were good and bathroom had a small bath tub!. Very organized, never really had to wait in long lines for anything.

The ND friendly expert service!

By: Cherry Dee

Reviewed on: 04 Jul 2016

The Holland America cruise was enjoyable! All the services on board were outstanding! The staff were helpful and friendly and did a great job!


By: Redhead

Reviewed on: 28 Sep 2016

Beautiful ship! Everyone was friendly, courteous and couldn't do enough for you. It was a wonderful cruise and BIG fun! Our steward, Rio, was absolutely marvelous and we enjoyed his towel "animals" every night! Fantastic food, activities and fun, fun, fun every day and night.
Travel Advisor:  Jon Sutter

best ship in the fleet

By: Tim

Reviewed on: 23 Nov 2016

Amsterdam is by far the best ship with Holland America. The crew from the Hotel Manager on down are the friendliest and most available for person to person discussions with the passengers. All crew members are very busy but the smiles on their faces and their helpfulness is what makes Holland America and Amsterdam different from the other "mega" ships.

Great service

By: Nancy & Bruce

Reviewed on: 15 Dec 2016

Outstanding crew, outstanding service, great value, great ship

ship & crew

By: butzy3

Reviewed on: 12 Aug 2017

Overall the ship was great but showing its age in certain areas. All crew members were exceptionally polite and willing to please.

Cruise ship

By: Cruise

Reviewed on: 18 Aug 2017

Very enjoyable. Excellent servers and food in dining room, HAL club for kids was wonderful.
Travel Advisor:  Candy Overland Davis


By: Jersey Girl

Reviewed on: 16 Sep 2017

Okay. World Cruising is less of a pleasure than it was ten years ago.


By: Ann Marie

Reviewed on: 17 Sep 2017

Holland has curtailed some of their daily activities on board but has a good deal of offerings for passengers.

Sharon is the greatest agent ever

By: Dave

Reviewed on: 28 Dec 2017

Wonderful experience

Good Ship

By: Wayne

Reviewed on: 16 Mar 2017

Other than colds we got, it was a great and we had a good time. We were upgraded to the Neptune Suite which obviously helped. One thing I do not understand is why we were wait listed so long for the late sitting. When we got to our table for 8-10 people, we were the only ones at the table and there were lots of other empty tables around as well. We were also upset on the wine packages and where they can be used. We purchased a 24 bottle package for our 17 day cruise. We had planned, like on our 35 day cruise on the Rotterdam last summer, to have some of it delivered to the Crow's Nest. While we continue to have other drinks in the Crow's Nest (martinis/Rusty Nails) we did not anticipate any problems. Then we were told we could not have the wine we purchased delivered to the Crow's Nest, only in the dining room or or cabin. We were also told the this applied to all Holland America ships even though they were kind enough to do so in July of last year.

Too old

By: W&P

Reviewed on: 11 May 2017

A thorough renovation is required.

round the world cruise

By: hollybaby

Reviewed on: 05 May 2017

Excellent. Doctor good when I was sick. Food in dining room excellent in taste and presentation and amount. Shore trips expensive. Some good, some could have been better. I really appriciated the ones planned by this travel group. Especially Malta. This cruise had lots of classes on the sea days. I enjoyed watercolor, sketching, Bridge, and the lectures. the Window 10 classes were excellent. A fellow traveler organized a group that knitted 150 baby blankets and The HA president came aboard for days to make sure the trip was all we wanted. He even rounded up 6 male dancers for the single women wanting to dance more.
Travel Advisor:  Melita Hein


By: Mr. T.

Reviewed on: 07 May 2017

Relaxing and enjoyable.
Not Recommended

World cruise

By: icknthick

Reviewed on: 07 May 2017

Disappointed !


By: Raf

Reviewed on: 05 May 2017

Staff is very friendly. Front desk was very accomadating when my a/c would not turn off. They found me a very nice cabin on the same deck similar to the one I was in.
Not Recommended

Not Grand

By: jimmy

Reviewed on: 05 May 2017

Ship needs overhaul. Staff Excellent Food average to poor

2017 Grand World Cruise

By: Erik

Reviewed on: 05 May 2017

Very satisfactory.

World Cruise

By: Sponje

Reviewed on: 05 May 2017

Very good. Food was outstanding. Support staff fantastic. Loved all who took care of us on the trip. Negative, room was flooded next to the last night. All stops were wonderful, and tours very wonderful experiences. Ship needs some upgrades but all and all wonderful.


By: Incognito

Reviewed on: 05 May 2017

I had a great time


By: Jane

Reviewed on: 05 May 2017

This ship is my winter home. I love the Amsterdam and its crew.


By: Al W.

Reviewed on: 05 May 2017

Awesome, fun, educational, filling (food), entertaining, spoiling...
Not Recommended

Ship Review

By: Don

Reviewed on: 06 May 2017

We really enjoyed the cruise but the condition of the ship left a lot to be desired. It really needs an overhaul and update. There was a strong odor throughout the ship during the whole cruise. We had to move cabins once because of the strong gas odor in our cabin. Many people were coughing throughout the cruise. I think there is a mold problem or some sort of something in the air on this ship.

World Voyage #8

By: residenr cruiser

Reviewed on: 05 May 2017

Excellent, as expected, I spend 4 months on this ship nearly every winter.

Ms Amsterdam

By: Doug

Reviewed on: 04 Jan 2018

Overall good - a few snags that got worked out

Cruise Ship

By: Fly High

Reviewed on: 07 May 2018

The trip was fantastic. The crew is the best in the industry. We had a wonderful time.

Great crew, diminishing Grandness

By: jtull

Reviewed on: 05 May 2017

Over the years the Grand Voyages aboard the Amsterdam have become less grand. For those who have cruised her before the changes are obvious. For those experiencing their first time on the Amsterdam it is still a positive enough experience to please. The staff and crew are outstanding. The product is being sterilized by Seattle in an effort to make every ship uniform which is preventing the staff from living up to their potential which was evident in previous years. Congratulations to Mr Ashford and CCL Corp on the financial success of those changes. Many of us mourn what we have lost. Will probably cruise with them again as our decisions are based on the itinerary and the care of the staff and crew are among the best on the seas. I guess Seattle wins.

sailing on amsterdam

By: jack

Reviewed on: 13 May 2017

A good ship and great crew

Amsterdam (ship)

By: Mouse

Reviewed on: 06 May 2017

It was more than I expected - a lifetime experience. Wonderful Staff lead by excellent leaders.
Not Recommended

Not bad but not that great either

By: cat

Reviewed on: 04 May 2017

This ship is not as shiny as she probably once was but the crew was fantastic so I'm divided about saying I wouldn't recommend it. There were small things like loose tiles in the shower to one day getting a shower of water on our balcony from a leaky pipe. The entertainment was not great. We stopped going to the shows. They appeared to be aimed at an older audience and some of them were just not good. The enrichment speakers were hit or miss...mostly miss. The on board activities did not meet our interests so I can't give them high marks, that along with the usually not great speakers led to some very long sea days. The Digital Workshop was great and the instructor was especially good. The dining room experience was very good mostly owing to the superb crew in that department. If you have a choice between two different ships with the same itinerary, I can't say that I would recommend the Amsterdam. If you do take her however you'll be blown away by the crew.

2017 world cruise

By: sirdara

Reviewed on: 10 May 2017

The staff and crew always ensuring that we were comfortable. There were 3 disappointed occurrences. 1) I had a positive confirmation to have family members visit and spend a day on board when we were in Mumbai, India on Mar 18th. On Mar 10th I inquired how to bring the family on board? They informed me that the Mumbai port authoritys have refused any visitors to come on board. The ship knew about this change in February but did not inform me. why? 2) A tour in Colombo Shri Lanka, The bus driver could not get to the ship. They had to call someone who took us to the ship at after 7:30pm while sail time was 6pm. 3) Tour "Wadi Rum" for Wednesday March 29th. We got on a bus at 9am and people sitting passed the halfway of the bus could not hear anything from the tour guide. We complained the guide called his boss who informed him that was all they had., the complaint was noted down but I got nothing, another passenger that was with us got a 50% refund of the tour charge. Me?

Holland America's Amsterdam

By: HAL Cruiser

Reviewed on: 05 May 2017

There are changes afoot at Holland America that impact the passenger experience but the staff and especially THE CREW make sailing on the Amsterdam a good experience.
Travel Advisor:  Nancy Borzino

Panama Canal Cruise

By: Annmarie

Reviewed on: 20 May 2017

We had a wonderful time on the cruise. We enjoyed all the excursions that we booked through Holland
Travel Advisor:  Patricia Klippel


By: lordot

Reviewed on: 30 May 2017

very good service from the staff. There were alot of extra charges for things not included
Travel Advisor:  Georgann Swearingen

Cruising, the Only Way to Relax and Really Enjoy Living

By: richdan

Reviewed on: 12 Jun 2017

We enjoyed many activites, excellent food and wonderful entertainment.
Travel Advisor:  Jay Musgrove

14 days in Alaska

By: Yknot

Reviewed on: 26 Jun 2017

The itinerary was great with 4 sea days and two glacier days in the 14 day trip. The size of the ship with 1300 guests was large enough to be smooth but small enough to have an intimate feel.

Not the best Amsterdam Experience

By: Jack

Reviewed on: 28 Jun 2017

Just since last December, in the same cabin, things had been changed; not for the better. When I noted that the power button on the TV remote did not work, I was told to use the button on the back of the set. The electrical 110 volt power supply was different. Luckily I was able to use the polarized 2 prong battery changer without having to rework the set-up.

Great ship and itenarary


Reviewed on: 24 Jul 2017

We had a great time. The staff was excellent. Always helpful. If you are cruising to Alaska, the 14 day HAL Amsterdam is the best. it goes to several ports like Homer and Kodiak that few cruise ships visit. Also the 5 at sea days gave us plenty of time to take it easy and visit the gym. The food was good and you could eat almost 24 hr a day if so inclined. Our cabin was 2644 on the main deck. Quiet and easy to access the elevators. There were on abundance of areas to sit and read, like the Explorer café. The ship never seemed crowded. The entertainment was very good. We liked the Promenaded deck the runs around the entire ship. Like many other cruisers walked a few miles most day. I highly recommend the Amsterdam

An Excellent 14 Day Alaskan Cruise

By: Dakota 400

Reviewed on: 24 Jul 2017

Each day was as good as or better than the day before on this cruise. Given the cool, rainy weather Alaska has been experiencing, our cruise brought them good weather in all of our ports for all or most of the day. King Neptune must have been very happy (or on vacation) because the seas were very normal with the Gulf of Alaska during part of one day being like glass! Even our Captain was pleased with the weather. I enjoyed every tour I booked and felt all were well worth the money. Entertainment varied from poor to very good. Cuisine in the MDR was very good to excellent with menu selections never before seen on a HAL menu (i.e. soft shell crabs). My experiences at the Pinnacle Grill on any HAL ship vary from Very Good to "why did I bother going". Amsterdam's PG disappointed me, but others love it. Ship was clean and well cared for, but, it is obvious that a major dry docking is needed to update her facilities. She has an excellent, friendly crew!

lovely ship

By: Jo

Reviewed on: 31 Jul 2017

I enjoyed my cruise very much. Yes, there are a number of things that need to be repaired or updated, but they are minor (in the grand scheme of things), like refinishing the bottom of the bathtub in my stateroom. The new stands/vases for the lovely flowers aboard ship are wonderful and elegant.

Review of cruising on the m.s. Amsterdam

By: Orlin Stansfield

Reviewed on: 24 Jul 2017

We always enjoy cruising on the m.s. Amsterdam. On this recent cruise to Alaska the facilities were in good condition and the staff gave excellent friendly service. On the days we cruised by the Tracy Arm and Hubbard Glaciers we were particularly happy that Captain Fred Iversen took took the Amsterdam in very close to the face of the glacier and we got terrific views of calving and other features of the glacier. The ship always arrived at the itinerary ports on time which was good for coordinating with private tours that we occasionally arrange. This was our third cruise to Alaska and the best one yet.

Alaska 2017

By: Rusty

Reviewed on: 24 Jul 2017

Comfortable. Well appointed with plenty of lounges for relaxing onboarf.


By: Rod

Reviewed on: 24 Jul 2017

The Amsterdam is well maintained despite its age. Great crew devoted to giving a fine cruise experience.

Grand Asia and Far East Cruise

By: Sandy

Reviewed on: 28 Dec 2017

We enjoyed our 80 days on the Amsterdam. The crew on the Amsterdam is wonderful........They are always happy and at your service. We had wonderful dining, room and wine stewards. We were disappointed we missed a couple of ports due to weather; however, Capt. Iverson's first priority is to keep everyone safe. We were re-acquainted with several of the passengers we had met on 4 previous Grand cruises. The buffet at the Lido had wonderful assortment for both breakfast and lunch. The Canaletto and Pinnacle were always a nice change. There were some plumbing problems on board; however, we were lucky and escaped those. All and all a very enjoyable trip....

Favorite ship

By: Tim

Reviewed on: 04 Jan 2018

Excellent --- the best run ship in the Holland America fleet

Perfect size ship

By: Jack Miller

Reviewed on: 04 Jan 2018

While 80 days may seem long to some, it was shortened by the activities offered and the outstanding crew. With only approximately 1000 passengers, you get to know many people. Meals were excellent and of a perfect size, not too large or overpowering. This ship and perhaps the entire line caters to the older passenger. Will I sail HAL again, Absolutely!

Grand Asia-Pacific Cruise MS AMsterdam

By: Dick

Reviewed on: 28 Dec 2017

I enjoyed the cruise, although the experience was not as wonderful as previous cruises (this was our 5th on Amsterdam), at least in part due to the inexperience of the young cruise director. The Captain and Hotel Director were great as before, but somehow the entertainment and lecture series were not up to par. The ports were great, even though we missed Nha Trang and Lahaina due to weather (stuff happens). The food was generally excellent, and we particularly enjoyed the Lido's Asian station and sushi/sashimi. The Canaletto was also well managed and enjoyable.


By: Ray

Reviewed on: 04 Jan 2018

The Amsterdam is showing her age, but HAL has upgraded the public spaces with new carpeting and many cabins will be updated during the dry dock at the end of the 2018 World Cruise.

Grand Asia and Pacific Voyage

By: Cupcake

Reviewed on: 05 Jan 2018

Fabulous! Wonderful crew and itinerary. Outstanding entertainment

MS Amsterdam

By: Tom

Reviewed on: 30 Dec 2017

This was our second Grand cruise on Amsterdam and we were not disappointed with the ship or crew. The service was great and the food was outstanding. Several ports of call were cancelled due to weather conditions with safety in mind. We appreciated their conservative approach to cruising. Our room stewards were the best we have ever had. The entertainment was about average except for the ship’s singers and dancers who were outstanding.

Remembering the Amsterdam

By: Danner

Reviewed on: 28 Dec 2017

I became fond of saying: "every day's a holiday on the Amsterdam." The staff was remarkably adept in providing top notch service, and their ability to memorize names and greet guests accordingly was simply legendary! All manner of dining was executed with the utmost care for the guest experience to be delightful. Many of us became very fond of those who catered to our Dining Room meals. I was grateful for the personal touches my cabin attendant tried his best to attend to. This level of service is what distinguishes GREAT from good!


By: Albert

Reviewed on: 05 Jan 2018

Excellent and also the lectures

Luxury on the Seas

By: Amsterdam

Reviewed on: 28 Dec 2017

80 days of being with the best crew ever. We do so miss them! Ship was elegantly decorated for Christmas! Our hosts, Tom, John, & Jean were amazing - helped so many with their problems. Hosted several parties which helped us meet eachother. We are glad that this could be our 3rd trip on the Amsterdam.

Best Crew

By: Buster

Reviewed on: 03 Jan 2018

Excellent. Best crew ever.

Virgin Voyager

By: Dale

Reviewed on: 27 Dec 2017

We loved the Amsterdam. We had enjoyed a 7 day Alaskan cruise on this ship a few years ago and it still looked great. Just the right size to get to know most fellow guests on such a long voyage. Food and service were outstanding.


By: Neil

Reviewed on: 28 Dec 2017

Highly recommend.

the ship

By: adam & eve

Reviewed on: 05 Jan 2018

very good as all of our stays on Holland American ships

More Cruising

By: J D

Reviewed on: 11 Jan 2018

Very Very nice......everything was attended to so well...our cabin guys worked their tails off to please us and make sailing very enjoyable. This trip was very relaxing and informative .......we are looking forward to cruise on the Amsterdam again

Panama Canal

By: Holiday17

Reviewed on: 18 Jan 2018

Food was very tasty, crew was very pleasant. Going through the Panama Canal was amazing!
Travel Advisor:  Iris Malik Ferrelli

Pleasant travel experience

By: Jack Feldman

Reviewed on: 18 Jan 2018

I enjoyed my time aboard. My cabin was better than expected and well maintained. The food was very good. I enjoyed the entertainment for the most part. The staff was friendly and helpful especially my waiter in the main dining room and the staff at the front desk. I especially enjoyed the Italian violinist. I took three excursions of which two were excellent. One in Costa Rica did not include the expected train ride and I did not like either my guide nor the boat trip through the Mangrove. On the whole I enjoyed the cruise and have just booked another cruise.

World Cruise Take It !!!

By: win

Reviewed on: 11 Feb 2018

I enjoyed every minute - every day. The World cruise was great!
Travel Advisor:  Marian Blessing

Holland America.

By: Woodi

Reviewed on: 24 Feb 2018

Lovely cruise, great room and food and interesting activities

Mostly Good

By: Wayne

Reviewed on: 21 Mar 2018

Overall, we had a great time and enjoyed ourselves. We wish they could do more with the temperature controls so it wasn't so cold in certain areas like the Crow's Nest where all the women staff were shivering at times. This was sad. Of course the usual complaints with the WiFi which is very expensive and doesn't work have the time. And I still would keep asking why they can't offer the wine packages in the lounges and bars like they have done in the past. But the primary reason we like Holland America is the great staff and that should never change. However, we are now planning on trying a few other ship lines (Viking and Regent) so we won't be nickeled and dimed to death.

Sailing the south pacific

By: Katem

Reviewed on: 03 Apr 2018

It was wonderful. The multicultural crew couldn’t do enough to make sure that we were safe and enjoying ourselves.

Good value

By: Ginny

Reviewed on: 11 Apr 2018

I had a very good time on the ship and enjoyed my time. There were lots of various activities. I couldn’t say enough about the captain and the crew. They were 100% and that is 100% of the time.

Holland America Amsterdam

By: Rich

Reviewed on: 07 May 2018

We enjoyed our voyage. We especially enjoy the mid-range sized ships that Holland America offers. If you are looking for a smaller ship with great staff, this ship is for you.

Comfort on the Seas

By: Janmcn

Reviewed on: 06 May 2018

The Amsterdam was fantastic for this 113-day cruise! Plenty of quiet spaces if you wanted them but many activities all day long if that was what you sought. Lido staff (port side) was good we spent only a handful of days in the MDR. Loved the large library with a wonderful assortment of books...never used my loaded Kindle. Even though the ship was immediately going into dry dock, we never felt that maintenance was lacking. The entire crew from Captain to laundry to the woman cleaning the mid-stairway were top notch. Look forward to another cruise with them!

Grand World 2018

By: Cathleen

Reviewed on: 13 May 2018

Wonderful shore excursions, shows on the Amsterdam were great , dining wonderful , Canaletto great! Wonderful staff throughout the ship. All employees :Captains staff of Officers , Hotel &diningroom staff ,electricians, engineers computer staff, Office, great laundrystaff Great cabin service great Chorus.. singing group great knitting group great aft deck pool 🏊‍♀️ great lido food ..

Sweet midsized ship

By: Ksn

Reviewed on: 14 May 2018

This ship is older for sure. But it is currently undergoing renovations. Regardless, it is a delightful ship. Just thebeight size for meeting people and seeing people yiubhave met but big enough to be able to do your own thing. At an occupancy of around 1,300, it isn’t like the giant ships where thousands of people are eating or getting off at the same time. I love this ship. And it is old elegance.
Not Recommended

World cruise


Reviewed on: 07 May 2018

Too many plumbing problems...leaks!!!
Not Recommended


By: Flash

Reviewed on: 06 May 2018

A lot of people, including ourselves, are totally fed up with HAL & are now shopping for a new cruise line.


By: Mando

Reviewed on: 08 May 2018

Good time. Priorities are the library, sports (Ping-Pong, Pickle Ball).

The cruise

By: World Travelers

Reviewed on: 07 May 2018

It was’t A ten , there was some major problems the ship had during the cruise which were corrected. However they have to address tendering, tour boarding , and internet system was outdated. However given the distractions we will give a 8.5 rating on this Grand Voyage Cruise

HAL is the best

By: Miriam

Reviewed on: 14 May 2018

All in all we had a wonderful time with many gratifying activities. It would take too long to list all the events and lectures we loved, suffice to say it was a cruise we will cherish. and look forward to many more. The staff are superb.

2018 Grand World Voyage

By: Chuck

Reviewed on: 07 May 2018

The condition of the ship, including our stateroom, was excellent. The cuisine was excellent.

The best of the fleet!

By: Dodie

Reviewed on: 14 May 2018

The ms Amsterdam is my favorite ship...although it's the only HAL ship I've been on as an adult! The size is perfect, most of the passengers were friendly (always a couple I'd like to see go overboard!) , the food was delicious, the stewards were excellent, my second cabin was excellent, and I'm one lucky lady to be able to afford to sail on her! Great job, Holland America! My first memory of being on HAL was the Rotterdam. I threw a Mateus bottle into the ocean (not in the English Channel, but rather half way between NY and Holland). In the bottle was a note with my name and address on it. About 2 years later I received a letter from a man in Belgium, and we became pencils. My younger sister did the same thing and also got a response. Her penal is from Wales, and we are still in contact with the family now...50+ years later! Thank you, HAL, for the opportunity to broaden my horizons beyond my wildest dreams!

My Home Away From Home

By: blondedawg

Reviewed on: 06 May 2018

While some may complain repeatedly about the age of ms. Amsterday, it's her size and crew that make her special. We had wonderful service, great staff, and an adventure around the world.

Home away from home

By: Joan

Reviewed on: 14 May 2018

We have been on the MS Amsterdam - the flagship of the fleet - several times. We enjoy the size (about 1200 passengers plus crew). Big enough to have lots of entertainment and relaxation space but smaller on number of people. On the World Cruise, everything was superb. Great staff & crew, entertainment & ports. The ship was going into dry dock after the cruise to update & take care of ongoing maintenance items so keeping the ship up too.

Grand world Voyage

By: Franky

Reviewed on: 13 May 2018

Cruise specialist made it great.


By: Peggy

Reviewed on: 23 Jun 2018

The time on.board was wonderful.

Marceau Alaska Trip July 2018

By: Marceau Alaska group

Reviewed on: 21 Jul 2018

It was excellent. We were so glad we were on a smaller ship this time, only about 1300 passengers I believe. The service was amazing and the food as always was very good. This ship really had the best service yet after a lot of cruises. We were in the Vista Suites room 6190 to 6194 and was a great location one floor down and you are in the Dining room, Casino and shopping. Loved it
Travel Advisor:  Sandra Staples

The crew was great

By: Suze

Reviewed on: 02 Aug 2018

The four of us enjoyed our vacation. One of my cousins went on a prior cruise with another line and they paid triple the cost and got less than they expected. She was more than pleased with the accommodations on our Holland America Cruise. Two cousins shared a room and my sister and I shared a room. We had enough closet and storage space for all the stuff we brought. The food was wonderful. The crew were all friendly and helpful and took care of all our wishes.

Gliding in the water

By: Southern IA Hick

Reviewed on: 12 Aug 2018

We loved it. Everything was as Barb told us. No problems!
Travel Advisor:  Barbara Weigel


By: Jeanie

Reviewed on: 05 Aug 2018

A lot of pros, a few cons. We loved the room, we had a balcony and it was a nice arrangement. The staff was helpful and friendly. We thought our food was better on other cruises. It was still very good and of course more selections than anyone would ever want. We did the land part first with Holland and encountered more disappointments at this juncture of our trip.A couple of our overnight stays were at establishments that were less than stellar. We also felt the times for our luggage to put out for pickup was inconvenient. The schedule for the day traveling was a push. There were 2 places we would have passed on: Dawson City and the Gold Dredge # 8. Too long at both! We had no time to see Whitehorse, we got in there too late. The food at the hotel was awful. On a positive the food plan was very helpful and we would recommend this for travel in Alaska
Travel Advisor:  Linda Allen-Speer

The ship was great!

By: RS

Reviewed on: 11 Aug 2018

We enjoyed the cooking classes, food choices and neptune lounge. The staff is also excellent.


By: Traveller

Reviewed on: 08 Sep 2018

The Amsterdam is the right size and has the accommodations that we like.

review your cruise ship

By: becky

Reviewed on: 12 Sep 2018

Vey nice. The staff was very pleasant and helpful. The food was excellent with great service. Our room was convenient and clean. Loved the view from our veranda. Thought there was a lot of paperwork in our box outside our room each day. We liked the daily agenda, but a lot a paper about other things. Wonder if things could be consolidated to use less paper. We also had a hard time hearing announcements outside our room. My husband ordered Rekorderlig Cider that was on our menu. It wasn't available. Overall, we were pleased with our trip.
Travel Advisor:  Roxanne O'Bryon


By: Nicky

Reviewed on: 23 Sep 2018

The food was reat.
Travel Advisor:  Julie Garcia

Alaskan Cruise Holland America

By: shannon

Reviewed on: 09 Oct 2018

Very pleasant. All of the employees were very helpful and nice.

Ship great, food for the birds


Reviewed on: 04 Jan 2019

Everything about the Amsterdam was perfect with one major exception, the food. Menu is clearly designed for "foodies" who want fancy names and fancy sounding food.

Cruise ship revieew

By: Lou

Reviewed on: 28 Dec 2018

I enjoyed every minute, Excellent food, service ,,room,shows. I look forward to.mynext cruise on the Amsterdam

Favourite ship

By: Sandie

Reviewed on: 24 May 2019

Lots of activities Great food, many choices Wonderful entertainment

2019 World Cruise

By: DynamicDuo

Reviewed on: 23 May 2019

Service was excellent and enjoyed this trip.

Parting Waters with ms Amsterdam

By: Happy Adventurer

Reviewed on: 04 Jan 2019

Love my Amsterdam! After 3 "Worlds," we always feel at home. She is full of "eager beavers" ready to make the adventure special, she can port in places the huge ships cannot; and, we always regreet "old" friends and make new friends. We refer to her as "Big Momma" as she provides for all our needs.


By: E. Balon

Reviewed on: 03 Jan 2019

We had a wonderful time, service was excellent in all areas dining, stateroom and front desk.

Grand cruise

By: Missy

Reviewed on: 27 Dec 2018

Our voyage host made sure everything went great. It’s to bad the internet is lousy. Maybe the cruise line should invest in better service.

2018 Grand Asia and Pacific

By: Deb

Reviewed on: 08 Jan 2019

We love Holland America and all of their wonderful crew and fabulous itineraries. We had never traveled to this Paarl of the world before and will cherish all of the wonderful memories we made!
Not Recommended

Asian and Pacific Grand Tour


Reviewed on: 28 Dec 2018

Difficult. We had bed bugs, the food was not as good as other cruises, the air condition and heating system rarely worked properly the excursions were limited for mobility impaired, and the had to be exterminated.

Great ship witht a Great Crew

By: Clydie

Reviewed on: 03 Jan 2019

I thoroughly enjoyed my 82 days aboard the Amsterdam. It was my first time on this ship and I will go on it again. The crew stood out from other lines in their commitment to making my voyage a truly memorable one.


By: Lance

Reviewed on: 04 Jan 2019

The ship was very nice and well maintained, the crew was excellent, arts and crafts classes were exceptional. We had a fabulous time!
Not Recommended


By: Judy

Reviewed on: 29 Jan 2019

The only thing positive about this cruise was the crew. Very disappointed in Holland America.


By: Maggie

Reviewed on: 02 May 2019

Our experience with our cruising with Holland America has been very successful and we would book again anytime. The staff on our last cruise was very helpful and always smiling. We thank the Amsterdam crew for all they did for us on our trip from Singapore to Barcelona. It completed our last portion of around the world with Holland America.
Travel Advisor:  Carolyn Kremer

2019 HA World Cruise


Reviewed on: 07 Jul 2019

Very enjoyable. The ship's crew, officers and captain were first rate as always but it was obvious some cost cutting had reduced/eliminated selected things. While I am in my 80s and my wife is in her 70s, we unfortunately found the average passenger seemed so much older and less active - mostly off to bed after the second evening show. The evening shows were generally very good to excellent compared to previous cruises. The ships band and singers and dancers were excellent. However, the piano bar player was clearly not up to par and did not appeal to many passengers, including ourselves who have always enjoyed this feature on other cruises.


By: kjb

Reviewed on: 30 May 2019

Amsterdam is my favorite ship

Holland America Line

By: María

Reviewed on: 31 May 2019

The HAL Amsterdam 2019 World Cruise excelled my expectations in all categories. This was my fifth World Cruise aboard the Amsterdam. The atmosphere was festive and the crew was outstanding. My cabin stewards excelled; the table attendants were impeccable; the food of excellent quality and well presented; the programming included first rate classical musicians; cleanliness and security were top notch; the Captain and all performed their duties at all times in stellar fashion without exception. I already booked my reservations for 2020. Thank you for a great 2019 WC.

World Cruise

By: snooky

Reviewed on: 18 Jun 2019

okay because I wasn't well

A smooth 2019 Grand World Cruise

By: Eckhard

Reviewed on: 29 May 2019

We very much enjoyed this 113-day cruise, visiting 42 ports in 27 countries and learned a lot about other cultures, other life styles, political challenges and commercial struggles. The services on the ms Amsterdam were first class, great food and very friendly staff and stateroom stewards. The activities on board were well organized including helpful lectures and a variety of different entertainments. There were many shore excursions to choose from during the ports of call days. Holland America Line is trying to upgrade their internet system and offer more options for guests to select. Perhaps a certain amount of free internet minutes should be included in the packages.

world cruise

By: moon

Reviewed on: 30 May 2019

nice and good one, I will do over and tell friends

Grand old ship

By: ajcruiser

Reviewed on: 23 May 2019

The Amsterdam is the perfect size ship for Grand Voyages or any voyage. We have been lucky to have Captain Mercer at the helm and Henk and Crystal Mensing running the hotel and customer service. The beauty of the ship is in her crew who bend over backwards to accommodate the guests. The ship can show her age with frequent leaks and drips. Cruising with HAL has become more expensive as there is a lot of nickel and diming going on when it comes to beverages, wifi, and shore excursions just to name a few. This is balanced out by the dedication of the crew and the choice of ports. With the leadership of the Amsterdam winding down their careers it may be time to try other ships.

World Cruise 2019

By: Ed

Reviewed on: 30 May 2019

We love this ship. They have kept the ship in great shape. We love being able to do our daily walks on Deck 3 - 3.5 laps equals 1 mile. The Captain, Johnathan Mercer, is fantastic, keeps you well informed, and is always safety conscious. The entire crew, from top to bottom, is so service oriented -- outstanding service in the dining room, the Lido, our cabin, and the front desk. The Amsterdam Singers and Dancers were the best we have ever experienced in over 20 cruises. We could not have had a better cruise.

world cruise

By: Marte

Reviewed on: 17 Jun 2019

All crew so endearing and capable, thorough...Always giving attention with sincerity. I loved every one of them.


By: Northern

Reviewed on: 22 May 2019

Enjoyed the ship and all the staff and crew; like meeting old friends.


By: Gg

Reviewed on: 30 May 2019

Great except for the internet. Also she needs an uplift.

Grand World Adventure

By: Mo

Reviewed on: 22 May 2019

I’m ready to do it again

Around The World with HAL

By: Ahab

Reviewed on: 23 May 2019

My wife was a fanatical puzzeler in the library; I spent a lot my time reading and writing a daily summary of events in cluding weather and navigational details. Oh yes, we did a lot of eating too!

A Dream Come True

By: Miss Betty

Reviewed on: 29 May 2019

I love Holland America Ships and have always been very satisfied with the 30 some cruises I have taken with them. The crew is what makes them a real success. Everyone is friendly, and goes overboard to make you happy. The ships are very clean and the food is fabulous. I like the smaller ships because you feel like you are part of a real big family by the time it is time to disembark. They even line up on the gangway to hug you and say good bye. It is a cruise line that caters to the older generation.
Travel Advisor:  Deborah Bush

World Cruise #6

By: Bernice

Reviewed on: 22 May 2019

Fr. Dennis Knight was the finest priest — he was so positive, knew the daily mass goers by name — truly inspirational. I also appreciate the knitting group, Tai Chi, and duplicate bridge. The room stewards, dining room staff were excellent. I would strongly suggest NO DOGS on the ship. Dress code for the dining room should be enforced.

Ship Ahoy!

By: f

Reviewed on: 30 May 2019

The ms Amsterdam is a comfortable, safe ship that has more appeal than most ships if comfort and a good overall experience is desired. The World Cruise offers many amenities that other cruise lines do not offer, including a wonderful variety of s[eakers, nightly entertainment, often flown in from Europe or other non-local places. They also offer local entertainment on occasion. A variety of exercise classes are offered & inspiring even for those who are hard to get inspired! The Staff and Crew are professional, ever friendly and kind. There is a large Spa and exercise room. The meals were presented professionally with an excellent variety and were attractive and healthy. There are a lot of folks who have taken the World Cruise many times, speaking of its variety and quality. The Amsterdam is frequently decorated and celebrates Theme Nights that passengers may participate in at their option. It is truly a First Class experience!

World cruise

By: Bob and Donna

Reviewed on: 23 May 2019

The Amsterdam crew was GREAT. The ship had a 22 million dollar interior face lift. The ports were fantastic. We had a wonderful tme.

World 2019 Hal

By: Jan

Reviewed on: 28 May 2019

I have sailed many times on Amsterdam and knew sthe ship well. Service as always sells this cruise as well as itinerary

Love the Amsterdam

By: Mike

Reviewed on: 24 May 2019

We have been on the Amsterdam several times including the Grand World Voyages. She is the perfect size ship and Holland America is a premium cruise company.

Ms Amsterdam

By: Birdy

Reviewed on: 29 May 2019

The Amsterdam has the best crew on the high seas!

Holland America the Amsterdam

By: Angie

Reviewed on: 02 Jun 2019

Love this ship because it is smaller then the new ships and can get into ports the larger ships can't get into. Smaller crowds with this ship which makes tours, events better so you don't have so many people and lines to deal with. They cater very nice to this population of world travelers.

HAL - ms Amsterdam

By: Mimi

Reviewed on: 29 May 2019

We enjoyed the Amsterdam. Previously we sailed with another cruise line, but since our first cruise aboard the Amsterdam - we have enjoyed it much more. We were in the same cabin for both our HAL cruises and have requested it again!

World cruise


Reviewed on: 23 May 2019

Fantastic time and wonderful ship


By: LeRoy and Vialula

Reviewed on: 11 Jun 2019

Excellent sized and equipped ocean going vessel. Officers Staff and Crew were above reproach. Hard working, great attitudes and absolutely friendliest people everywhere.

Cruise Ship

By: Rich

Reviewed on: 22 May 2019

Great time aboard the Amsterdam. Good schedule of activities during sea days. Share excursions are very expensive compared to other alternatives. Wasn't happy with my so-called cabin upgrade from the 3rd deck to a small room way forward on the 1st deck.
Not Recommended


By: Vickie

Reviewed on: 14 Jul 2019

Aboard the Amsterdam was very boring. The daily routine was designed for seniors !m sure. Yes I am a senior, but not inclined for that kind of routine. I know a lot of people enjoy wine and such , but there seems to only be that kind of entertainment. Even games in the bars! Of course they are trying to give the bars more business. The food needed a huge upgrade!! to look at the salad bar was promising, lettuce was crispy, but very watery, dressing had no taste, then add the water from the lettuce, oh no!! Breakfast was good, dinner needs upgrade this is all at the buffet. Dining room needs upgrade.

Excellent facilities and service.

By: Goose

Reviewed on: 19 Jul 2019

Our time on board could not have been better. Rooms, food, staff could not have been better. Only complaint was disembarking process. Overall highly satisfied.
Travel Advisor:  Cindy Turner

Amsterdam - the ship that cares!

By: Jim

Reviewed on: 22 May 2019

What a wonderful ship! It felt like the luxury travel ships you see in the old movies - full of grace and charm. The ship holds just 1,380 passengers which seems to be the perfect size for meeting new friends on a 113 day world cruise without being overwhelmed with huge crowds of people. The ship had everything you needed such as: the main dining room, the huge buffet, private dining rooms, first class entertainment every night, a movie theater, laundry service, state rooms for all price ranges, a library, a casino, a number of bars, several swimming pools, a sports deck, a fitness center, excellent medical care, a number of shops and more activities for all tastes than I can recall. But the best thing which sets the Amsterdam above all the other cruise ships I have been on was the wonderful staff made up primarily of people from Indonesia and the Philippines. They were always ready to serve you and make you comfortable while smiling and being pleasant and cheerful at all times.

Cruise Ship

By: India

Reviewed on: 23 May 2019

Well maintained, perfect size, beautiful interior.

Smaller ship cruising

By: Anon

Reviewed on: 29 May 2019

Nice ship that was just the right size.. plenty of room too get away from the group.

Holland America World Cruise 2019

By: Rosemary

Reviewed on: 29 May 2019

Very nice - treated like a queen. The crew is amazing, friendly and professional. The entertainment great, food good, activities outstanding and informative. I enjoyed the movies, the computer classes, the lectures, the learning about countries and ports. We took 2 exercise classes having to do with karate. The captain made us feel safe at all times. The price was less than 1/2 of other cruise lines. We enjoyed our cruise and have to safe for another one.

Holland America

By: burge

Reviewed on: 24 Jun 2019

Since this was my first cruise I have nothing to compare it too.It was an excellent experience.
Travel Advisor:  Martina Peladeau


By: Lois Walker

Reviewed on: 24 Jun 2019

We are pleased with Holland America. This was our third cruise with them.
Travel Advisor:  Heather Gragg

Alaska cruise.

By: Ed

Reviewed on: 15 Jul 2019

Great. Everything went like expected. On the amsterdam.
Not Recommended

Adequate Cruise to Alaska

By: Mamie

Reviewed on: 14 Jul 2019

If you can book a suite (Neptune or Pinnacle) the cruise will be OK. The Neptune suite was nice and the concierge in the Neptune Lounge was great. We had issues with getting drinks from the package we paid for. The spa treatment (acupuncture) was inadequate. WiFi was expensive and unreliable. On the plus side - laundry and dry cleaning was complimentary. Our cabin stewards were great and though the food was only adequate, the dining room personnel were wonderful.
Not Recommended

The Kids

By: The Kids

Reviewed on: 08 Jul 2019

Ship is getting older. Have been on before and was much better.


By: Sut

Reviewed on: 14 Jul 2019

EZ living, great shows, fun with friends, excellent cruise


By: Psr

Reviewed on: 16 Jul 2019

We have been traveling with Holland America for years. We keep coming back because we love this cruise line. It’s not the largest and it’s not the smallest. We have found it io be just right. Able to get in and out of smaller ports that the big guys cannot. I would recommend Holland America to others without question. The staff is always pleasant. The food is spectacular and we love seeing the world and bringing our hotel room along with us.
Travel Advisor:  Janet Scheyer


By: Marj

Reviewed on: 22 Jul 2019

Ship was clean and cabins, spacious cabins. Enjoyed the veranda.
Travel Advisor:  Linda Allen-Speer

Fun Time in Alaska

By: Ginger

Reviewed on: 04 Aug 2019

The cruise was fun with a balanced blend of ship and shore activities. Holland America is making an effort to improve its food, and are succeeding.

Loved it

By: Marion

Reviewed on: 10 Aug 2019

Great week. Excellent service. Wonderful food. Loved the evening entertainment. Smooth sailing and great scenery.
Travel Advisor:  Samuel Spencer
Not Recommended

Major problems

By: Chip

Reviewed on: 26 Aug 2019

For major portions of the 14-day cruise most of the elevators were out of service. No explanation from the captain. HAL apparently "updated" it's Internet system as I embarked. However, it no longer "supported" my iPad, making my iPad completely useless for the entire voyage. This same iPad was completely functional for a recent world cruise on another cruise line.
Not Recommended

Amsterdam 14 day cruise to Alaska

By: Joanne

Reviewed on: 19 Aug 2019

The Amsterdam needs to be updated plus needs more staff in the dining room, The staff that’s there are efficient. The food is average at best, no fault of the waiters. Taking two hours for dinner is unacceptable. Entertainment does not give you your monies worth. Their Navigator app is not kept up to date. The Lido deck has good choices and ample staff to help.


By: Eva

Reviewed on: 02 Sep 2019

It has recently received a face lift and appears to be in good shape.

The Amsterdam 14 day Alaska

By: Wanderer

Reviewed on: 23 Sep 2019

The Amsterdam is my favorite ship because of the outstanding crew, staff, food and interesting shows and entertainment. The gym is clean with modern equipment although recently added machines has created a very crowded area. The selection of ports was what drew me to take this cruise. Homer, Kodiak and Icy Straight were outstanding. This is the first cruise that I’ve taken in my over 600 days where a tender was not needed. Easy on and off is a great way to see the world

Lovely family cruise line

By: Dragonlady

Reviewed on: 30 Sep 2019

Holland America has been a favorite of our family for several years now.their Alaska itinerary is wonderful—great stops and great excursions offered. The ship itself is lovely and I highly recommend the Neptune Suites for the amenities offered such as a separate concierge who helps you with everything! The staff and crew on the ship are extremely helpful and friendly. They go out of their way to make you feel at home on the ship.
Travel Advisor:  Elisa Eaglin

Alaska Cruise Sept 2019

By: Wilf

Reviewed on: 04 Oct 2019

The great service and excellent condition of the Niuew Amsterdam we have come to expect of HA.
Travel Advisor:  Jackie Matthews


By: Hank

Reviewed on: 10 Oct 2019

We had a wonderful trip, the ship was clean, and the staff extremely courteous and helpful. Itinerary was great. I do feel the quality of their food isn't as good as it use to be.
Travel Advisor:  Dana Mcgregor

Cruise Line

By: kirk2

Reviewed on: 09 Oct 2019

Holland america is the only Cruise line that we travel with. We appreciate the fact that there is a catholic priest on board on all their ships.
Travel Advisor:  Izumi Kirchmayr Ogawa

Feels like our second home

By: Stan Haidl

Reviewed on: 25 Dec 2019

Most of our Grand Voyages have been, and will continue to be on the Amsterdam. It always feels like a family reunion when we board the ship. Between the ship's staff, the ship's crew and repeat passengers we feel at home as soon as we are greeted at the gangway,

Sandy's travels to the South Pacific

By: traveling sandy

Reviewed on: 25 Dec 2019

Have worked with Bridgett several times over the years and she has always been responsive with any questions I had and was helpful in my decision making.

Beautiful Ship....some problem


Reviewed on: 27 Dec 2019

We have traveled with Holland America on many of their smaller ships and the Amsterdam is truly beautiful. It is the only ship of this size that had a whole floor of all suites. Only sad part for us....we were in 7033 and there is a garbage odor on the balcony that they could not correct. Beware....there were times we could not sit out on it. For a 51 day cruise and the expense of the suite, we were a little disappointed.

Len & Amsterdam

By: Len

Reviewed on: 25 Dec 2019

The ship was comfortable and well appointed. The crew was amazing. There was a breakdown in communications between home office and the ship but the ship worked to make sure all our needs and requirements were met. Well done Amsterdam!

51 day tales of the South Pacific

By: D&A

Reviewed on: 02 Jan 2020

We loved the itinerary. Ideal for the elderly but we are in our 70’s and had a marvelous time. Great food excellent, service by ship stewards/ wait staff. Lots of attention to meeting travelers needs. Great entertainment on board. Theatre seats could of been off set for better viewing. Great gym but could use a couple of fans to keep you cool while using equipment. Love that the food on the buffet line is mostly served to avoid contamination from passengers. Great detail to cleanliness.

2019 ms Amsterdam

By: Gina

Reviewed on: 18 Jan 2020

2019 Tales of the Pacific : Last trip on the Amsterdam was in 2014 "my cruising home". I enjoyed the 2019 cruise but was very disappointed at some changes Holland America has seen fit to make i.e.; Dining Room ATTIRE - the lack of dress standards being maintained - people being allowed into Dinner wearing "capri pants", just "long shorts" : tops/shirts looking as though they had been slept in. Dining Room TABLES : Lack of flower centre-pieces even on "Formal (Gala) Nights". Replacing flower arrangements with "Tacky" battery operated candles was very disappointing. MARINER MEMBERS : Unhappy Mariners. I don't know why I and others who have been loyal travelers with Holland America have now been "Lumped" together with all cruisers who, if in the same cabin, receive all the same benefits as a 4 or 5 Star Mariner and, now the Creation of the "Orange Club". I question "Why we Loyal Mariners are remaining loyal HAL". Being a 4 /5 Star Mariner now doesn't seem to mean anything.

Tales of the South Pacific 51 Day

By: Santa Cruz

Reviewed on: 25 Dec 2019

The cruise was more than expected, a trip of a lifetime, the food was excellent, weather was good and new friends made it almost perfect. Holland America has cut back on some things that I miss. Live music is very limited, no flowers on tables in the dining room, they are doing away with the EXC guide (who did a great job), the library is lacking, and wifi is very expensive, would prefer to go back to minutes.

Fun trip

By: Penny

Reviewed on: 25 Dec 2019

Great crew. Nice ship. Loved Johnny the piano bar entainer.


By: Paradise

Reviewed on: 25 Dec 2019

Tom Mullen is a gracious and efficient host. The Cruise Specialists functions were very well done and a lot of fun.

Classic ocean cruise ship

By: Caesarqueen

Reviewed on: 01 Jan 2020

Fifty-one days on a ship may sound daunting, especially when bookended with a week of sea days, but Holland America Line ships are classic, homey, and fun. When not island-hopping, our onboard activities included swimming, walking on the outdoor wraparound deck, shopping, casino play, lectures, reading in a deck lounge chair, evening live entertainment, movies, and, of course, lots of eating! We have been cruising for 43 years, and HAL is our number one choice for several reasons: smaller ships mean more personal attention; smaller ships mean more accessible ports to visit; HAL staff members provide excellent service. While onboard we witnessed first-hand three separate safety drills for the crew; it was reassuring to know how well-prepared they were for a variety of emergencies. Our ship was greeted by enthusiastic performers at every port, making us feel welcomed. The itinerary included 24 South Pacific islands, both famous & remote, cities & beaches, something for everyone.

51 Day South Pacific Cruise

By: Jim

Reviewed on: 26 Dec 2019

We indicated yes but we do have reservations with Holland America. We found that the passenger profile was more aged than we expected. It is also apparent that many of these older passengers actually live on the ship or cruise for several months before disembarking. This situation results in a "cult like" atmosphere and a sense of privilege. I witnessed situations where the crew members were not treated very nicely by these same passengers.


By: Jeff

Reviewed on: 31 Dec 2019

Great time. Ship is a little dated. But the size was perfect and is is well maintained. It is going to be refurbed soon so that is good.

Sea days

By: Lidolizard

Reviewed on: 01 Jan 2020

This was a great ship for exploring the south seas with access to smaller ports.

Tales of the South Pacific

By: Jo

Reviewed on: 02 Jan 2020

The voyage was very relaxing. I loved going to Hawaii, which was beautiful and had Kona coffee. I really enjoyed going to all of the exotic islands we visited, many of which I’d never been to. Each was different, but all were beautiful. I took hundreds of photos. I’d go again in a heartbeat.


By: none

Reviewed on: 10 Jan 2020

Amsterdam is a very nice size ship. The crew is wonderful and always willing to help.

Christmas cruise

By: dee

Reviewed on: 12 Jan 2020

Too dark inside. People were nice but the ship was too dark inside. Captain was very nice to my husband. He was very thoughtful.

Love this ship!

By: Rod L

Reviewed on: 11 Jan 2020

Great ship and excellent crew. My favorite ship. Just the right size.


By: Dinty

Reviewed on: 11 Jan 2020

Very good service
Travel Advisor:  Samuel Spencer


By: oh my

Reviewed on: 11 Jan 2020

This was not my first time aboard the Amsterdam. She is becoming a little faded and in need of some tlc.

ship review

By: 123

Reviewed on: 14 Jan 2020

the smaller of the holland america ships are our favourites as the aships get bigger and more crowded the are just floating cities
Travel Advisor:  Kelly Boers