Holland America Line


24-hour Room Service
Beauty Salon
Broadway-style Entertainment
Children's Play room
Children's Play room
Cooking Classes
Fitness Center
Fitness Classes
Formal Nights
Hot Tub
Laundry/Dry Cleaning

Ship Info

What's Included


  • Shipboard accommodations

    Onboard meals and entertainment

Not Included

  • Airfare

    Items of a personal nature

    Shore excursions and meals ashore

    Hotel service charge

    Anything not noted as included

Ship Overview

Inaugural Sailing
57092 Tons
Public Decks
Passenger Capacity

Reviews and Recommendations for Veendam


of 116

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Highly recommened

By: Not provided

Reviewed on: 17 Sep 2013

Travel Advisor:  Alfred Volden

Excellent cruise line-Veedamm

By: daisyblue

Reviewed on: 17 Sep 2013

I recommend Holland America for it's good service, nice amenities, good crew, and pleasant atmosphere. Food choices were good and for the most part they were very good. A few problems with keeping reservations to the proper time and a few rude crew members but generally speaking I would travel with them again. I was on the Veendam.
Travel Advisor:  Kathy Moran

Highly recommend

By: Jim

Reviewed on: 09 Dec 2013

The cruise was wonderful. The seas were a bit rough but you have no control over that. The whole crew was wonderful. The entertainment was great. We had a problem with our heating and cooling. It just did not work. The TV was another problem. The contrast was very bad. It looked like everything was in a twilight zone. As we expected, the internet was very very slow. Other than that, the cruise was GREAT!
Travel Advisor:  Leyna Huber

Ship a touch old, but in great shape. Excellent trip

By: J & J - Phoenix, Az

Reviewed on: 06 Mar 2014

Some minor health problems problems on the trip, but the Capitan kept after us to wash - wash -wash hands and it was successful.  Few of 1300 affected. Excellent food and service.  A fun and wonderful journey.  Good itinerary
Travel Advisor:  Leyna Huber

Outstanding experience

By: Betsy

Reviewed on: 21 Aug 2014

I just completed a fantastic 35-day "Voyage of the Viking's" cruise aboard the Veendam. The ports visited were amazing. The professionalism of the staff and crew were impeccable. I am a 5-star Mariner, and I continue to be impressed with the outstanding performance of Holland America Lines' personnel.
Travel Advisor:  Barbara Stein

trip vikings

By: bbb

Reviewed on: 21 Aug 2014

Good trip. Always enjoy a trip on a HAL ship. Pat Wilcock's did a great job in helping us plan our trip. So glad we have her as our travel agent.
Travel Advisor:  Pat Wilcock
Not Recommended

Services have been cut back

By: nancy442

Reviewed on: 31 Aug 2014

Loved the New England/Canada itinerary (which we did last year in reverse order) but were disappointed in the clear cutbacks to services. Dining room service was terrible and food poorly cooked - both in the main dining room and the Pinnacle Grill. Never have we opted for the Lido deck for dinner before, but this time did so and the food was much better prepared. However, the hours were severely truncated which made finding a comfortable time to dine with a good selection of food difficult. Our cabin staff and the personnel at the Ocean Bar were wonderful. We did not return to the MIX bar because the lead bartender was surly, officious and unpleasant. We also found the entertainment lacking in quality except for the female who let the trio in the Ocean Bar and the Violinist. The Shows were not something that enticed us, so we did not attend.

Friendly but Holding off on opinion

By: Liz54

Reviewed on: 12 Oct 2014

I have sailed with HAL to Alaska in the past and thought it to be a superior cruise line - lovely room, services, excursions - really, everything you would wish for in a cruise line. I was thoroughly looking forward to this cruise as well - in fact, we were on board for two days (not having left port) - but settled into our lovely lanai room when the captain cancelled the cruise. They were having propulsion problems they could not repair. I question how the boat was in port for 3 days but we didn't hear of delays or problems until the hour before we were to cruise. It made it very difficult to make alternative arrangements - flight changes, etc. - it was now Sunday and almost midnight. I incurred a airline ticket charge that was 3 times what I had originally booked in addition to other inconveniences. I am holding off on my opinion of HAL until I hear how they handle my very large claim (had booked pre and pos cruise activities) as yet, I have heard nothing from the company.

Solving Problems!


Reviewed on: 09 Dec 2014

The room we had on the Lanai Deck was perfect. It allowed me access to the whole ship with my electric scooter!!! Having been to Ensenada many times (Eighteen Ensenada Races) the changes and improvements in Ensenada were amazing.
Travel Advisor:  Jay Johnson

Wonderful, as Expected

By: Cruise Addict

Reviewed on: 01 Mar 2015

We have been on the Veendam before and were looking forward to it again. We were not disappointed. We had a lanai stateroom which is a great idea if you are traveling in warm weather. We spent a great deal of time in our reserved deck chairs and got to know our "neighbours". As we discovered before, the food was great. Our favourite dining venue is the Canaletto which we visited three times this trip. The staff is always friendly and capable but this time they were tested when the ship arrived late and many passengers (including us) had to change flights. The front desk staff and many others kept their good humour and worked tremendously hard to make sure everyone was looked after. Great trip! Great ship! Great cruise line!
Travel Advisor:  Maria Karmiris


By: Joan

Reviewed on: 09 Jul 2015

We have had several trips with Holland America and all has gone well. Good food and comfortable over all.
Travel Advisor:  Darcy Flarity

Great cruise

By: Jupiter Jim

Reviewed on: 28 Jul 2015

Good cruise, great crew
Travel Advisor:  Gay Johansen

I've no complaints.

By: yorky

Reviewed on: 05 Sep 2015

I have not yet given anyone a perfect a score of 9 rates Veendam near the top.

Outstanding Captain

By: Bob and Ruth

Reviewed on: 06 Sep 2015

Capt. van der Wal and his crew did the most amazing maneuvering through the ice floe and icebergs of Prince Christian Sund! Throughout the entire cruise the captain and crew kept all of us well informed as to our position, sea and weather conditions and other pertinent information needed to assure the safety and well-being of all passengers.

Great Service

By: Neil

Reviewed on: 03 Sep 2015

The Veendam is a very worthy ship, but is very dated. The cabins are a little shabby,but the crew and staf made up for the ship's weaknesses.

Veendam Cruise ship

By: Fran

Reviewed on: 29 Sep 2015

Loved our ship the Veendam. The service, our cabin etc & food were fabulous!
Travel Advisor:  Paddy Graetz

Very Nice

By: Chaos

Reviewed on: 01 Oct 2015

Very nice ship. Well appointed.

Panama experience

By: bocanova

Reviewed on: 11 Nov 2015

As always excellent service and great food... 26 days from Quebec to SanDiego via the canal. The Veendam is showing its age but she is still a beautiful lady. Just the right mix of ports-of-call.

Just the right size

By: Steve

Reviewed on: 06 Dec 2015

The Veendam is an older but nice ship and the staff is so much better than most other lines.

well cared for

By: martha

Reviewed on: 13 May 2016

been on this ship before. beautiful flowers everywhere. great service. small and cozy. had a lania cabin. we loved it. better than a balcony. room service very prompt.
Travel Advisor:  Kathy Broderick

Great ship for it's age

By: MarkInVa

Reviewed on: 10 Jul 2016

I've been on six Holland America cruises--The order being Eurodam, Nieuw Amsterdam, Nieuw Amsterdam, Eurodam, Rotterdam and Veendam. While the Eurodam and Nieuw Amsterdam are newer and more modern ships, the Rotterdam and Veendam still provide the same Holland America feel despite being a little smaller.

Ship Review

By: Happy Cruiser

Reviewed on: 04 Aug 2019

Everything about the ship met our needs and expectations. We totally enjoyed our time aboard the Veendam.



Reviewed on: 16 Aug 2019

While many reviews say that the Veendam is old and tired, we found that this smaller size ship was a perfect fit for us. We have typically traveled on Viking and we found that we enjoyed the different amenities offered by HAL--particularly the Ocean Bar and their amazing piano player, Joel and the Piano Bar with Barry from Boston. The food was good and the Pinnacle Grill was spectacular.
Travel Advisor:  Lynda Johnson

New England Canada cruise

By: SuperMario

Reviewed on: 11 Aug 2016

As usual, I enjoy cruising and this trip, once again, confirmed that feeling. The views at the ports of call were outstanding. The service ant eh entertainment were really good. The food is not what it used to be in past years but it did not bothered me. Who needs excess anyway while the quality is very good. There was a problem with the tender service in Bar Harbor (Maine); two out of the four tenders were broken and it took a chunk of the morning to fix them. I could not go to the city as early as I wanted to but I understand that accidents happen unexpectedly.Although it bothered me a little at the time, it was not a big deal. We stayed on the boat and we got to see a family of dolphins very close to us. Finally the tenders were fixed and back on service. The captain was embarrassed about the unfortunate event and he apologized several times. We got a free glass of champagne that night as a token of their good will. Overall, I will certainly do this cruise again
Travel Advisor:  Donna Hall

Nice ship

By: MarkLA

Reviewed on: 25 Aug 2016

The Veendam has an excellent crew and provides wonderful service. The Pinnacle Grill is fabulous as is the Neptune Lounge. The spa is very small and limited, however.

Great trip

By: Jimd

Reviewed on: 15 Sep 2016

Connie did a great job for us. We will not travel in the future without her handling arrangements
Travel Advisor:  Connie Valimont


By: jean marie

Reviewed on: 28 Sep 2016

Seemed to be an older ship, but with nice upgrades. Food super; staff super friendly and helpful, no problem when we asked for changes in our room. May or may not cruise with this line again. Have been on Royal Caribean, Princess, Carnival, Celebrity,

great cabin, service, food and entertainment

By: Rich and Petey

Reviewed on: 05 Oct 2016

Loved the smaller ship. The crew was wonderful. We had great service from all the crew, especially our stewards and the hostesses in the Neptune Lounge. Would definitely enjoy another cruise on this ship.
Travel Advisor:  Pascale LeJeune

A Fairly good trip

By: Madi

Reviewed on: 15 Nov 2016

The service was, as usual, excellent. There are too many ships on line now, though, making ports very crowded and commercial. Good for business,I guess, but not so good for passengers. We are over 700 days with HAL and think the good years of food and programs are behind us -- but we have appreciated the staff and the attention that is lavished on us all.

Excellent service for Michelle Bootstrap

By: Travelgal

Reviewed on: 11 Nov 2016

Always excellent service with a very pleasant attitude. She has much patience and is always very accommodating.she is always cheerful and very informative

Great staff

By: Za

Reviewed on: 17 Nov 2016

Love the new internet program to book excursions and review statement

Panama Canal Holiday Cruise

By: Golfermary

Reviewed on: 10 Jan 2017

Overall we were very happy with this cruise. There were a few things however that were disappointing. There was a premium paid for the cruise which led us to believe there would be events, decorations, etc. that would be different for the holidays. The decorations were there but they were not very spectacular. There were no special events that were noted as being "special" for the holiday. The ship is showing its age, small things like wall covering needing to be reattached, add up to an impression of neglect. Service was EXCELLENT! Embarkation and debarkation were extremely well handled and timely.
Not Recommended

Needs numerous cosmetic repairs.

By: Sweet Lips

Reviewed on: 09 Feb 2017

Enjoyable and relaxing.

Our Favorite Cruise Line

By: Bob

Reviewed on: 15 Apr 2017

Holland American has been our choice of Cruise Lines because of its appeal to people our age, its itineraries, and its crew which are the real blessing. We enjoyed our 48 days aboard the Veendam and would recommend it to others. The entertainment was especially good, although most of the entertainers were from England.

Holland america


Reviewed on: 15 Apr 2017

Reviews said ships crew were not attentive but I found the exact opposite. After only a couple of days the knew what I ate for lunch and beverages preferred. Ship is showing it's age but crew is great.
Travel Advisor:  Brenda Ostlund


By: Sally

Reviewed on: 17 May 2017

good food and good service
Travel Advisor:  Stephanie Petros


By: Lynn

Reviewed on: 26 May 2017

The dining room was very cold. We wore coats to dinner it was so cold. The communication between Cruise Specialist and HAL was poor. We requested a small refrigerator before we got on the ship. No one knew about the request on board the ship. I pre ordered cokes to be in our room--again nobody got the message. I called HAL and made two reservations in the Pinnacle Grill 2 weeks before our trip. That message didn't make it to the ship either. HAL needs to work on their communication between land and sea.

trip to Bermuda on Cruise Ship

By: Love to Travel

Reviewed on: 24 Jun 2017

Smaller ship which worked out great for family with three cabins, we could usually always find each other. Docked in Hamilton Bermuda for 4 days, so had to be smaller ship. Buffet on the ship was excellent, since we were mostly off the ship all day, on the beautiful Bermuda beaches, this was very convenient for us. Did not care for the special Italian Restaurant, very confusing on how to order, 2 small plates and 1 large and the food was not good. Rooms were always cleaned as soon as possible. Fourth trip on Holland America, because they go where I am wanting to sail.

Bermuda cruise

By: Lenn

Reviewed on: 26 Jun 2017

We always have a good time with your cruise line.Your staff goes above the norm for being helpful and accomidating .
Travel Advisor:  Linda Allen-Speer

Great time

By: Jento

Reviewed on: 24 Jun 2017

My time aboard the Veendam was full of excitement, service with a smile, helpful hints, helpful people, great food, and a Captain who projected pride and enjoyment in his ship and her crew.
Travel Advisor:  Linda Allen-Speer
Not Recommended

Terrible cruiseline

By: Caroline

Reviewed on: 08 Jul 2017

I have taken it before but this time is bad, I heard other travelers on the ship talking about how disappointed this time, they were all saying that the service and quality of the ship went down:(

Canada Cruise

By: Dave

Reviewed on: 09 Jul 2017

Our cruise was very pleasant. Our cabin was satisfactory, meals were good and service was excellent.
Travel Advisor:  Meg Harrison

Boston to Montreal. Great crew. Awesome views.

By: Trish

Reviewed on: 06 Aug 2017

We returned to the Veendam twenty years after our first cruise to Alaska on her. The ship is smallish (which is great because my husband's mobility is limited). The staff members were all about our having the best experience possible. We chose to eat in the Lido for our meals, except one. The food was OK on the Lido deck. The one meal we had in the dining room was really terrific. We were disappointed with the hours of the pool and hot tub. I got up at 6 AM and had to wait until 9 AM before the tub was open for use.
Travel Advisor:  Wayne Muhlstein
Not Recommended

old ship

By: Caroline

Reviewed on: 21 Aug 2017

The people on that worked on the Veedam were wonderful but the ship is small and aged compared to other cruise ships and the workers are lacking a lot of things that new ships have, One example is that the hot food on the buffet was not hot because they have no hot plates or heat lights on the buffet. We also experienced rocking motion several nights, something that we did not have on other cruise lines. Coming out of one port we lost our power and had to have generators turned on so we were two hours late getting into the next port.

Older ship

By: Seniomerc

Reviewed on: 28 Aug 2019

Needs upgrading. I understand it's going into dry dock in October. Laid very differently than other HAL Ships.
Travel Advisor:  Paul Sacks

cruise ship

By: guy

Reviewed on: 02 Sep 2019

The cruise was very enjoyable.
Travel Advisor:  Stephanie Petros

Right Size

By: Gwen

Reviewed on: 28 Aug 2017

With good food, good service and comfortable beds, this ship never felt crowded. The only time I realized there were close to two thousand people was when attending some performances in the ShowRoom At Sea. Since I chose this particular trip for the ports it visited, I was pleased that the excursions offered gave me a choice to stay in the port city or to explore the surrounding area.


By: Nonna

Reviewed on: 24 Sep 2017

The ship was very clean and well appointed, but it was a little outdated in some respects. Our cabin had only one plug in which we had to charge all our devices, one at a time, use the hairdryer, etc. There was a plug high above the sink, but it was way too high for me to reach, so I don't really know what that would be useful for. We enjoyed the lounges, but never went to any of the shows in the Showroom.
Travel Advisor:  Barbara Sanner


By: El

Reviewed on: 06 Oct 2017

Very nice, people on the ship very nice always with a smile on their faces.
Travel Advisor:  Robin Bizjack


By: Ken and Judy

Reviewed on: 09 Oct 2017

Took this trip once before. Disappointed we couldn't stop at PEI this time, but better safe. Staff and crew were wonderful as always. Found meal choices less adventerous than last time and dishes were not always clean.

Relaxing fall vacation

By: Traveler

Reviewed on: 14 Oct 2017

Really enjoyed the cruise. The size of the ship was perfect, not too huge. Food, service and cabins were nice. The ports were interesting and the excursions offered by the cruise line were varied enough to have something for everyone. The spa was very upscale and offered great services.
Travel Advisor:  Bernadette Osborne Tucker
Not Recommended

HAL disappointing

By: Diana

Reviewed on: 15 Dec 2017

The HAL Veendam Atlantic Adventure October 20 2017 was the worst cruise we have encountered. More cutbacks and negative changes, services that were there at one time no longer exist or there is now a charge for such as coffee in the exploration cafe and shuttle service to town when in port additional charges that keep going up in price such as happy hour drinks. Shortage of trained crew on board There was not enough crew on board to meet the needs of the passengers, Management on board was ill trained to deal with issues and thats if you could even get a response from someone at all. Not answering phone at front desk for hours. Doing away with the fun and easy games that anyone can play and leaving the passengers with only basketball or pickleball which the majority can't play at all. Many of the books in library were outdated nor were they replaced back on shelves for others to read. Elevators that were out of service all the time. This was a very disappointing cruise.

Atlantic Adventure 10-20-17 to 12-8-17

By: Leslie

Reviewed on: 15 Dec 2017

Have been on this ship before and truly like the smaller capacity, decor, and the food. Crew members are amazing!
Not Recommended


By: 123

Reviewed on: 15 Dec 2017

The ship and the cruise was BIG disappointment. I provided a detailed review for HAL.

best food and service

By: Laura

Reviewed on: 22 Dec 2017

We had a bout of the 'virus but the crew did everything to fix the situation. The ship itself is old and could use some overhaul but and service is top notch.
Not Recommended

49 day Atlantic cruise

By: Beartoes

Reviewed on: 15 Dec 2017

Veendam sea worthy, but boring in room colors. Getting to dining room was inconvenient. Hard to see in theater. Theater seats quite uncomfortable. I did like the wooden deck. Noisy in library.

Veendam fromwerner

By: Werner

Reviewed on: 22 Dec 2017

It was just graet?i would not comm back a gein.werner

Older is better

By: Me

Reviewed on: 22 Dec 2017

I enjoy the ambiance of the older, SMALLER ships. The crew was generally excellent, as were the excursions and entertainment, the food was always good, although at times greater variety would have been nice. I was on board for a 49-day cruise (Atlantic Adventure). Long cruises and small ships are not for everyone, but I was very satisfied overall.
Not Recommended

Not a good trip

By: Bill

Reviewed on: 14 Dec 2017

Since the Big O shop took over the best seating on the ship, there really isn't a good place to sit on the ship. The main theater seats are the worse that I have tried to sit in. The entertainment is ho hum, nothing new all shows are the same on all their ships.
Not Recommended



Reviewed on: 10 Jan 2018


Atlantic Adventurer

By: Martha

Reviewed on: 19 Dec 2017

This was a 49 day cruise. I've taken this cruise since 2012. Unfortunately, this trip will not be offered again. What a shame!! The time on the Veendam was very pleasant. Food, entertainment, lectures, etc. were very good. Special thanks to the crew. Always smiling. Once they know your name, they will always remember it, no matter how many years have gone by!! Thank you Holland America for making this cruise great.

So Caribbean and Cuba cruises

By: Kawika

Reviewed on: 10 Jan 2018

Very satisfied. Great service in dining room, Lido Market, and cabin service. Entertainment top notch. Expecially enjoyed the America Test Kitchen cooking demonstrations. Wonderful feature on the Veendam. Chef was excellent.
Not Recommended


By: CfO

Reviewed on: 18 Jan 2018

The activities on this cruise were very poor. No fun activities during the day for children and young adults. Apart from the pool and ping pong, there was nothing to do. This is a great cruise for older people that have limited mobility and simply likes to mingle and chat with others.
Not Recommended

Cuba Cruise


Reviewed on: 31 Jan 2018

There were too many nickel and dime situations especially regarding drinks even bottled water. The accommodations on board are a bit old-fashioned as it is sometimes difficult to find adequate power in the room The day and a half in the Havana was mishandled in terms of the excursions. The boat docked on day one at 2 PM. The day excursions were to start at three but actually ours started at 5:20 PM so we did it in the dark and it was difficult to connect with our evening tour as a result. One of the day destinations was already closed and the other two were not well done because of darkness


By: Larryt

Reviewed on: 23 Feb 2018

Cruising was great. Another day in Cuba would have made great even greater.
Travel Advisor:  Donna Hall


By: FanofJoe

Reviewed on: 06 Mar 2018

Problem with hot water one morning was fixed right away, and everything else was excellent.

Veendam to Mexico, Belize, and Cuba

By: Dog lover

Reviewed on: 07 Mar 2018

Great ship size which enabled us to get into smaller ports. The cabins had excellent beds with 6 pillows with different firmness. Our standard balcony room bathroom had a tub with shower. The food was excellent and the best I have had in any Cruise. The entertainment was not the best, but the crowd was much older. We enjoyed our cruise but will evaluate whether the older crowd is for us.
Travel Advisor:  Linda Allen-Speer
Not Recommended

The Grey Hair Cruise Ship

By: Boots

Reviewed on: 14 Mar 2018

This cruise ship was geared towards the minimum age of 65. Nothing was available after midnight, entertainment, food, etc. The food was fantastic. My next cruise will be on another cruise line that provides a variety of activities to do and definitely a much younger group of passengers.


By: Rex

Reviewed on: 23 Mar 2018

It is the smallest ship in the fleet and so it has a wonderful. But, it is aging. The elevators often do not work as they should.

Caribbean Cruise

By: Vic

Reviewed on: 04 Apr 2018

Very enjoyable. Ship the perfect size for us...we don't like large ships. But, during the Western Caribbean part of the cruise, my husband came down with severe gastroenteritis. .... food poisoning.....we figure from his lunch in the Lido. The day before was a sea day. 21/2 hrs. after his lunch he started feeling very uncomfortable. Was in the Infirmary all day on the 22 March, then sent off to Havana Hosp. where he was on IV, medications, for 8 days.
Travel Advisor:  Coleen Noble

Riding with crew ships

By: Carol

Reviewed on: 01 May 2018

My time was very pleasurable on the Veendam.


By: Cheryl Ramey

Reviewed on: 15 May 2018

Holland America, as always strives for excellence and success. On this particular trip there were several hiccups in our stateroom. After several attempts to resolve the problem they succeeded. Because of our discomfort we were credited over $700 in ship credits. This was greatly appreciated and we will continue to travel with them in the future
Travel Advisor:  Carlo Hilliard


By: norwood

Reviewed on: 27 May 2018

very enjoyable could make sure elevators are working as most often we had waits for them

Recommend with reservations

By: Gayle

Reviewed on: 26 Jul 2018

It is due for a litte refurbishment.



Reviewed on: 23 Aug 2018

Comfortable ship and all attendants were friendly and tried to make your trip enjoyable


By: The Smiths

Reviewed on: 28 Aug 2018

Our Canadian/NE cruise aboard Veendam was great. The vacation exceeded our expectations!
Travel Advisor:  Meg Harrison



Reviewed on: 11 Aug 2018

Travel Advisor:  Peg Gullikson

Very Veendam

By: BostonGDP

Reviewed on: 24 Aug 2018

We were very well cared for aboard the Veendam.....the service, the food, the staff all outstanding. The ship, though, is in dire need of an update. The carpet in our cabin was tattered. The bathroom rather tired, rusting molding and grumpy old shower. So I'd have to say that it would have been lots nicer if the facility matched the quality of the staff.

New England Cruise

By: Becky

Reviewed on: 07 Sep 2018

The trip from Boston to Montreal was great. Relaxing. Good shows—a magician and a comedian in addition to musical numbers. Easy ship to get around. One drawback—tge cabins only have one electrical outlet. The ports of visit were so interesting. Quebec City was fascinating. Halifax and Prince Edward Island appealing as quaint Canadian towns. Wish we had a bit more time at Bar Harbor.
Travel Advisor:  Cindy Myers
Not Recommended

Dissapointing ship

By: Rigby

Reviewed on: 10 Sep 2018

Even before we got on board things started to go wrong! Ship was not berthed where it was suppose to be. After several call we found the proper berth. When we arrived in our cabin there was a letter stating the balcony door would not ope for the entire cruise. We paid for a balcony not a window, The difference in price is significant!, The ship had a “power surge” shortly after boarding We were delayed leaving Montreal by 12 hours. We therefore missed one port(Charlottetown) Because of power surge our cabin phone didn’t work from Sat to wed. In case of an emergency this would have has dire consequences! The amount of monetary compensation did not make up for such a dissapionting cruise!

Our Veendam cruise

By: Humberto Cruz

Reviewed on: 23 Sep 2018

We booked two consecutive 14-day Canada-New England cruises. Bridgett got us the same cabin in a good location as well as an excellent table for two by a window in the dining room. She was always responsive to our requests. We enjoyed the itinerary, entertainment, meals and service aboard the ship.

St Lawrence cruise

By: Deedee

Reviewed on: 28 Sep 2018

Staff could have been mOre accommodating to folks with mobility issues, particularly during the evacuation drill. WiFi and beverage packages are too expensive.
Travel Advisor:  Jackie Matthews
Not Recommended


By: Pike

Reviewed on: 07 Oct 2018

The ship was alright but being a smaller ship seemed to lack some of the options of the larger ships

Canada & New England

By: Trudy

Reviewed on: 06 Oct 2018

The Veendam is a great ship. We like the ambiance of the smaller ships.

Third time traveler

By: Jinks

Reviewed on: 19 Oct 2018

This is a medium size ship with wonderful service. Everyone greets you with a smile and asks what they can do for you. The food is very good and well presented. A great way to travel.
Travel Advisor:  Bowden Sarrett

cruise sjip

By: triton

Reviewed on: 13 Nov 2018

the inside cabins are very large and well equip[ed the elevators on the ship were having major problems
Not Recommended

Ship inneed of repairs

By: George

Reviewed on: 15 Nov 2018

At least 2 0f 8 elevators were out of service most of the time and about 2/3 through trip doors fell of one of the elevators and elevator was closed off with caution tape fot rest of cruise

Cuba and beyond

By: NanaJ

Reviewed on: 15 Nov 2018

The staff was excellent and the ship was in good condition.
Travel Advisor:  Jay Musgrove

HAL Cuban Cruise

By: Phos

Reviewed on: 15 Nov 2018

Great and excellent service, food, and staff. One criticism is Veendam needs new elevators. Elevator doors are very slow closing and opening. To the point that one passenger was stuck in the elevator for 15 minutes before the doors would open.
Travel Advisor:  Kevin Grubb

Holland America Line

By: famous

Reviewed on: 26 Dec 2018

Good. But we like the longer cruises better

Veendam 1 week Carribean Cruise

By: Larry

Reviewed on: 10 Jan 2019

This cruise lived up to Holland America's normal high standards. I have sailed over 500 days on Holland America so I obviously like the line.
Not Recommended

maintenance of the Veendam

By: bob

Reviewed on: 07 Feb 2019

Great food, food service staff and cabin attendents. Terrible maintenance, 4 of 8 elevators inoperable and many other small discrepancies.
Not Recommended

Marty & Shirley

By: Marty

Reviewed on: 25 Feb 2019

Ship was going into drydock in April Had 8 elevators on the ship Two never worked and another one worked only occasionaly Stagg were very helpful but I found the dining room menu uninspiring
Not Recommended


By: Eneri

Reviewed on: 10 Mar 2019

Food below par. Entertainment poor. Ship run down. Elevators slow to respond
Not Recommended


By: Maxie

Reviewed on: 02 Apr 2019

I would recommend the Veendam to other travelers only if it is the only ship going to where you want to go for a price you want to pay. The reason is that the Veendam itself is essentially showing many signs of wear and could use a major renovation and updating. Our stateroom was on the bottom passenger deck and the endless motor noise and vibration at night was an annoyance. (Ours rooms were located where they were in order to be close to another couple we were traveling with.) On the plus side, we liked the size of the ship. The on-ship activities and lectures suited us because of our age (mid-70's) and interests. We liked the Test Kitchen demonstrations and academic lectures; we would not have used water-slides and such had they been available. As with all Holland America ships, the stateroom help was excellent.
Not Recommended

An Aging Ship

By: Sandi

Reviewed on: 08 Apr 2019

The Veendam is an aging ship. She has seen her best days. In spite of a welcoming, friendly and hard working staff, the ship shows her years. She is simply outdated.

Oldie but Goodie

By: elkhunter

Reviewed on: 22 May 2019

Veendam is showing her age, but still a nice ship. Time aboard was ok. Food & service are outstanding, as with any other ship in the line. I found much of the on board activities not to my taste ie: too much beer, wine, whiskey, vodka tasting (for a fee), no more golf putting and chipping contests etc. The plus side of the Veendam is her size. At 1200 or so passengers, it was not too crowded at any venue. When docked next to one of NCL's huge 4000 passenger ships, I couldn't fathom having to deal with so many people.


By: Trev

Reviewed on: 24 May 2019

Time aboard was good
Travel Advisor:  Katherine Young


By: BarryH

Reviewed on: 10 Jun 2019

Well worth it. Wonderful cruise
Travel Advisor:  Myra Fischel

Crandall family Meditterean Cruise

By: RC

Reviewed on: 16 Jun 2019

The ship was clean and luxurious but is starting to show it's age.
Travel Advisor:  Rebecca Bliefernich
Not Recommended

Old ship

By: Young

Reviewed on: 27 Jun 2019

The ship and its food service needs a full remodel. The ports of call where awesome. And that is why we choose this ship. Thinking it was a Holland America, we thought it would be a higher level of ship. But the Veendam is old and it shows. The food was also an issue. Too many examples to even list. We have been on a Disney Cruise before and I understand why they charge more. When we left the ship we had over a 3,000 dollar bill. Internet for 4 of was over 600 dollars. Good news, I did win some money on the ships casino... that helped take the sting out of the bill. Positives - The Laundry service was a good price and they did a great job. The ports of call for the ship was just what we where looking for. If we go on another cruise I will take into consideration the age of the ship. And look deeper into the reviews.

Overall experience


Reviewed on: 14 Jul 2019

This ship service was excellent. Tenth floor was very attentive to our needs and very friendly. The best!!! Our suite was very nice, however some updating is necessary throughout the ship The food was not anything to rave about. We did have some good meals, but overall a disappointment. The dinner that we paid for at Canaletto was inedible. A huge disappointment!!! Our service was excellent!!! Had a great family vacation. Picked this cruise for the itinerary.
Travel Advisor:  Marlene Walsh

We'd recommend this ship for families...

By: Missy

Reviewed on: 23 Jul 2019

We enjoyed the trip a lot (17 of us, ranging in age from 9 years to 75 years old)... great itinerary..Greek Islands, Italy, Montenegro and Ephesus in Turkey... Lots of history, countries and culture for the kids to learn about. The ship was fine, but intellectual stimulation for adults was missing, entertainment in the ship was indifferent, so we don't recommend it for experienced or sophisticated travelers.
Travel Advisor:  Andrew Seligman

Cruise Line

By: Jam

Reviewed on: 03 Sep 2019

This was third cruise on Holland America and enjoyed the Veendam. Neptune Suite was comfortable and well appointed. As always the staff were exceptional.
Travel Advisor:  Cindy Bown

New England Cruise

By: jody

Reviewed on: 29 Sep 2019

Time aboard was excellent. No time to be bored.
Travel Advisor:  Martina Peladeau

Canada Cruise

By: Gram

Reviewed on: 29 Sep 2019

Wonderful. Staff went out of their way to ensure all our needs were met.
Travel Advisor:  Amy Rectenwald

Boston to Montreal Choir Cruise


Reviewed on: 24 Sep 2019

Beyond expectations! Crew very polite, helpful, professional. Food attractive, fresh. easily available. On shore excursions on time & well organized. Outstanding tour guides--well informed, funny, authoritative. Musicians superb with easy viewing. Lifeboat drill reassuring. Cabin well designed, firm mattress, good towels. Steward Wan very polite & helpful. Captain humorous & experienced. A simple 'How to work T.V.' flyer would help. Promenade marvelous even in cold windy weather.
Travel Advisor:  Martina Peladeau

cruise from Boston to Montreal

By: bramble

Reviewed on: 23 Sep 2019

two shore excursions cancelled due to low numbers (very disappointed as we had visited the area before and the excursions would have been new sites for us) two shore excursions late starting due to late start of morning excursions. We waited over an hour each time, very frustrating standing at the dock in Quebec City (hot and dusty) or out on the street in Halifax.
Travel Advisor:  Martina Peladeau

New England Cruise

By: Nancy

Reviewed on: 27 Sep 2019

Holland America Cruiseline did not disappoint. This was my second cruise with them. Found both cruises were consistent. Their staff was very professional while at the same time very friendly and concerning. They could not do enough for their passengers.
Travel Advisor:  Amy Rasmussen

Fall Colors Cruise


Reviewed on: 18 Oct 2019

Excellent service!
Travel Advisor:  Karina Fong

See review of Rosalie

By: Paul

Reviewed on: 04 Jan 2020

See review of Rosalie
Travel Advisor:  Rosalie Kellogg

An elegant ship and delightful crew

By: Lee

Reviewed on: 22 Jan 2020

Great cuisine, OK on-board entertainment, fabulous cabin service, well-organized shore excursions, friendly staff throughout. One negative: many of the Front Desk staff seemed very young and inexperienced and often did not have ready answers for our questions.
Travel Advisor:  September Holstad

Cruise - Jan 2020

By: Martin V

Reviewed on: 05 Feb 2020

Fantastic staff
Travel Advisor:  Kelly Boers

Small ship, but still a great time


Reviewed on: 25 Feb 2020

The Veendam is a small ship but it was still very nice. There is a nice mix of activities. If you are looking for non stop discos and lots of water slides, this ship is not for you. On the other hand the size made it easy to get around and actually meet other travelers during the cruise. We booked another cruise on the Veendam while onboard!
Travel Advisor:  Diana Weishaar

With qualifications

By: Tadpole

Reviewed on: 22 Mar 2020

We know the ship well having sailed on her a number of times. I did not like the addition of cabins on deck ten above an area above what had been another pool. For anyone who had not sailed a lot either on cruise ships or sail boats, the location of our cabin #85 meant we could not open our drapes or veranda door because of the western sun and poor air conditioning in that cabin. The return from the carribean with heavy seas and strong wind blowing at us from abeam we could not open our veranda door. The service was excellent, and the food was very good. I very much do not like the reserved deck chairs. They destroy the whole idea of a leisurely cruise on a lovely, open ship, with entirely open decks, where the best deck chairs with the best views of the open sea are not sold and public spaces are not chopped up to add more cabins. The gracious elegance has been diminished.