Cancellation Policy
On cancellation of a confirmed Independent Traveller/s reservation &BEYOND will be entitled to:
- Between Confirmation and 61 days prior to arrival: 25% of Total Booking (i.e. Deposit)
- Between 60 days and arrival: 100% of Total Booking value
- Cancellation during travel or stay: 100% of Total Booking value
Payment Policy:
Upon Confirmation for all Reservations the Guest will be liable for a deposit.
The following specific payment policy applies:
- On Confirmation within 7 days: 25% of the Total Booking value
- 60 days before arrival: Remaining 75% of Total Booking value
Our Terms and conditions can be found on our website: Click here.
New bookings with &BEYOND – Our Certainty promise
&BEYOND is committed to providing guests with both flexibility and security for as long as COVID-19 remains classified as a pandemic. This annexure will lapse once the COVID 19 status is amended to endemic.
This Annexure replaces any previous releases and is applicable from 01 June 2022.
Once this Annexure lapses, any booking yet to travel or made under the auspices of this Annexure are subject to &BEYOND‘s standard terms and conditions.
The revised Annexure only applies to camps and lodges in the &BEYOND portfolio in Africa and South America as well as &BEYOND owned or managed services in Asia, Africa and South America. The Terms and conditions of partner properties and service providers not owned or managed by &BEYOND where more stringent than &BEYOND, apply where applicable.
NEW BOOKINGS – MAXIMISING FLEXIBILITY
To provide our guests and partners increased flexibility and comfort, &BEYOND is offering the following for new bookings at all &BEYOND Lodges & Camps:
- Cancellation of a confirmed independent traveller/s reservation for the named COVID-19 reasons listed below, is subject to the following:
Between Confirmation and 7 days prior to arrival - Credit to the value of monies paid for future travel into any property within the &BEYOND portfolio or 100% Refund of monies paid for &BEYOND lodges and camps less any applicable fees
Less than 7 days from arrival up to the day prior to arrival - Credit to the value of monies paid for &BEYOND lodges and camps for future travel into any property within the &BEYOND portfolio
From day of arrival and/or cancellation during travel - 50% credit for any unused nights at &BEYOND lodges or camps for future travel into any property within the &BEYOND portfolio
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