The Upper House, Hong Kong

Hong Kong, China
Neighborhood: Admiralty, Pacific Place

Virtuoso Amenities

For 2020:

  • Upgrade on arrival, subject to availability
  • Continental Breakfast for two guests per bedroom, in restaurant
  • $100 USD Equivalent Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi


PROPERTY SIZE: 117 rooms
ROOM STYLE: Contemporary
VIBE: Hip
City Life Landmarks Local Immersion

The Upper House, Hong Kong

Neighborhood: Admiralty, Pacific Place
Address:
Pacific Place, 88 Queensway
Admiralty
Hong Kong,
China
Nearest Airport:
Hong Kong International (HKG)
16 mi / 25 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Culinary Program
  • Internet Access
  • Multi-lingual Staff
  • Restaurant
  • Wheelchair Accessible

Services

  • Concierge Desk
  • Currency Exchange
  • House Safe
  • Laundry/Dry Cleaning/Pressing
  • Limousine Service
  • Room Service
  • Room Service 24-hours
  • Turndown Service
  • Wakeup Calls


Recreation
  • Fitness Center


In Your Room
  • Butler Service
  • Complimentary Coffee/Tea
  • Hair Dryer
  • Iron/Ironing Board

About Us

Pacific Place is one of Hong Kong';s iconic addresses - it';s where the city goes to shop.Traditional and creative luxury brands, two department stores, many fine restaurants and a stadium-seating cinema make Pacific Place the perfect complement to The Upper House.The Upper House is a small intimate hotel full of surprise.A place where everyone is treated as an individual. Warm, friendly and informal, it';s more home than hotel.

With stylish design from renowned Hong Kong designer Andre Fu of AFSO, the hotel offers 117 rooms beginning at 730 sq. ft. - the largest in Hong Kong, all featuring scenic harbour or island views, including 21 suites and 2 penthouses.Because our rooms start on Level 38 and feature substantial windows, the view is always a welcome distraction.Guestroom features include spacious bathrooms with walk-in rain showers, luxury down bedding, Espresso machine and selection of teas, dual temperature wine fridge, complimentary snacks and refreshments, video on demand, 2.1 Dolby surround sound, 42" LCD TV in the sitting room and bedroom and 23-26" in the bathroom, IPTV, dressing room, unlimited high-speed broadband access, wired or wireless, throughout the entire hotel, and more.

With its views of The Peak and historic Wanchai district, our warm and inviting lounge on Level 49 is open throughout the day and evening. A large centre piece fireplace is the focal point of this space, set below high ceilings and surrounded by soft hues of green tea and mineral blue.Drinks and light snacks are available here from mid morning, served amidst comfortable, intimate seating areas.

Following widespread acclaim in New York, we welcome Chef Gray Kunz as our partner in Cafe Gray Deluxe.Atop the hotel on Level 49, this vibrant dining room has dynamic panoramic views. Gray likes to enhance the guest experience by providing a full view of what he and his team are up to, hence a 14-metre-long open kitchen and equally long bar.

With a uniquely blended cocktail in hand, our seductive city bar and lounge is the perfect place to watch the sun disappear behind Hong Kong';s outlying islands. With versatile seating, The Bar offers a balance of semi-private and comfortable lounging areas.The 14-metre-long bar is one of the largest in Asia and makes its mark as a place to enjoy great food, perfectly mixed drinks and wines by the glass - long into the night.

A secret garden and secluded lawn offer a surprise on Level 6.It';s a natural city retreat for people to eat, drink and relax at any time of day.There are many spaces to enjoy.Tables with ivory lacquered umbrellas will shade you from the sun, or you can sink into one of our large bean bags, but we think the most popular treat will be spreading out on the lush grassy lawn (a true rarity in Hong Kong).

If you fancy letting off some steam, our gym is well equipped with cardiovascular and weight training equipment from Precor and Keiser.

Best of the Best

Elevate your contemporary Asian experience at The Upper House, a small luxury hotel set atop Hong Kong’s Pacific Place complex. Rise above the array of designer shops and entertainment venues to discover a relaxing, informal world where every whim is fulfilled. Starting on the 38th floor and featuring ample windows, the 117 airy and lavishly appointed rooms offer outstanding city and Victoria Harbour views. An IPTV allows guests to view the in-room dining menu, enjoy complimentary blockbuster movies and music, and provides other useful information. Chef Gray Kunz serves modern European cuisine at the popular Café Gray Deluxe.

Advisor Tip

The Upper House’s Studios and Suites have incredible bathrooms; each has a shower and freestanding tub with views of the mountains or Victoria Harbour.

Health & Safety

Cleanliness Policy – Swire Hotels:

Our Covid-19 cleanliness measures are designed to ensure the safety and wellbeing of our guests and colleagues.

General Practice at hotel during all stages of guest stay:

  • Daily temperature check for our in-house guests and team members.
  • Our team members are always required to wear face mask and perform hand-hygiene
  • Hand sanitizer / disinfectant / wet wipes are widely available for all guests and team members.

On Arrival:

  • We will, on request of our guests, disinfect luggage by using a non-harmful cleaning spray.
  • Temperature checks for guests will be performed upon entering the hotel.
  • Guests are requested to fill out a health declaration on arrival.

Guestrooms:

  • Our guestrooms are cleaned at the highest of standards.
  • Face masks may be provided to in-house guests upon request.
  • Room attendants will wear masks and gloves when cleaning rooms.
  • Professional grade disinfectants are used to sanitize all surfaces.
  • UV lights are also used as part of the room’s cleaning process.
  • Used linen are washed and pressed under high temperature disinfection.
  • We will regularly check, clean and disinfect our air-conditioning system.
  • Ventilation systems will be filtered and sanitized.

Restaurant & Bars:

  • Our restaurants and bars are cleaned to the highest standards, complying with local government policy.
  • Restaurant tables and chairs are sanitized after each use.
  • Cutlery, chinaware, and glassware are sterilised using a steam cleaner.
  • Each dining table distance adheres to local government policy on social distancing.
  • Guests are required to wear a mask when entering our restaurants and bars.
  • Disposable paper bag or folder will be provided to our guests for the safe storage of masks.
  • Our team members will perform a temperature check for all guests.

Recreation Facilities:

  • Adhere to local government policy on facility usage.
  • Increased frequency in cleaning and disinfecting of pools and gyms.
  • Temporarily place restriction on guest numbers to prevent overcrowding.

Public Areas:

  • Increased frequency on cleaning and sanitizing all public areas.
  • Additional air purifiers and UV light air purifiers are placed in public areas.
  • Increased frequency of cleaning air conditioning filters to ensure the best supply of fresh air

Policy to protect the safety of our team members.

  • Team members must pass mandatory temperature check upon entering the hotel premise.
  • Team members with high fever will be asked to seek medical advice immediately.
  • Team members are always required to wear face mask and perform hand hygiene.

Sustainability

Information not provided

Location

Address
Pacific Place, 88 Queensway
Admiralty
Hong Kong,
China
Neighborhood
Admiralty, Pacific Place
Nearest Airport
Hong Kong International (HKG), 16 Miles / 25 Kilometers

Guest Rooms & Suites

Studio 80 Island View

Studio 80 Island View, 78 sq m or 850 sq ft, features one king size bed or two twin beds. (Please specified)

  • Mountain View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Refrigerator
  • Safe
View More

Studio 70 Harbour View

Studio 70 Harbour View, 68 sq m or 730 sq ft, features one king size bed.

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Refrigerator
  • Safe
View More

Studio 80 Harbour View

Studio 80 Harbour View, 78 sq m or 850 sq ft, features one king size bed.

  • Mountain View
  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Refrigerator
View More

Studio 70 Island View room

Studio 70 Island View, 68 sq m or 730 sq ft, features one king size bed.

  • Mountain View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Refrigerator
  • Safe
View More

Upper Suite Harbour View room

Upper Suite Harbour View, 114 sq m or 1,230 sq ft, corner room, features one king size bed, a separate living room.

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Refrigerator
  • Safe
View More
Total 5 Records

Facts & Policies

Facts
Experiences
City Life, Landmarks, Local Immersion
Vibe Hip
Room Style Contemporary
Number of Rooms 117
Check-In Time 2:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

The standard arrival time is 14:00 and departure time is 12:00 noon. Early arrival and late departure are subject to availability. Please contact us for the room rate to guarantee an early arrival or late departure.

Guaranteed Reservations & Deposits

All rooms reservation need to be on a guaranteed basis. Please inform us on or before 16:00, 24 hours prior to the day of arrival for any last minute changes, in order to avoid late cancellation charges.

Cancellation Policy

Cancellations received before 16:00, 24 hours prior to the day of arrival - no charge

Cancellations received after 16:00, 24 hours prior to the day of arrival or no-shows - first night room rental will be charged

Accepted Forms of Payment

The Upper House accept Cash / Credit Card - Visa, Master, AMEX and China Unionpay.

Terms & Conditions

Please inquire directly with hotel.



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Virtuoso Amenities

For 2020:

  • Upgrade on arrival, subject to availability
  • Continental Breakfast for two guests per bedroom, in restaurant
  • $100 USD Equivalent Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi


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Valid for Travel Now Through 28 Dec 2020
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Total 2 Results

Reviews and Recommendations for The Upper House, Hong Kong

80%

of 5
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Not Recommended

Did not stay here

By: mmbj


Reviewed on: 31 Jan 2018

* we did not stay here.

Terrific Hotel and Service

By: Asia Trip


Reviewed on: 02 Mar 2018

Upper House was amazing from the location, views, and equally important their staff. The room was spacious and very modern.
Travel Advisor:  Suzy Xiu

Amazing Hotel, Location, Service

By: Asia Trip


Reviewed on: 02 Mar 2018

The Upper House not only has the perfect location but also the perfect staff and rooms. Our room was spacious, the service was impeccable, and the location provided great proximity to most of the key points and travel points in Hong Kong.
Travel Advisor:  Suzy Xiu

Impeccable

By: flat


Reviewed on: 07 Jan 2019

The Upper House (TUH) is a beautiful, well-appointed boutique hotel in HKG with easy access to the metro, incredible dining, fun shopping and interesting sightseeing opportunities. However, what makes TUH outstanding is its Guest Relations team who ensure every guest's stay is seamless and unforgettable. From first contact before you arrive to final farewell, the entire team will adeptly handle every query, concern or request. Only one word sums up one of the best hotel experiences we've ever had - 'impeccable'!
Travel Advisor:  Jenny Wilkinson

UPPER HOUSE

By: MARCOPOLO


Reviewed on: 02 Aug 2019

STAYED THEIR FOUR TIMES PREVIOUSLY AND REFUSE TO STAY ANYWHERE ELSE IN HONG KONG.IT FEATURES INCREDIBLE VIEWSWITH A VERY SKILFUL AND HIGHLY TRAINED STAFF IN A ULTRA MODERN AND SOPHISTICATED HOTEL.MORNING YOGA WITH THE PEAK AS A BACK DROP IS INCREDIBLE