- Wholesalers: Virtuoso contracted amenities ARE applicable to bookings made via wholesalers provided the hotel is notified the booking is from a Virtuoso Member Agency.
- On-Site Suppliers: Virtuoso contracted amenities are applicable to bookings made via Virtuoso On-Site suppliers ONLY, provided the hotel is notified the booking is from a Virtuoso Member Agency.
- Suite upgrade based on availability at check in and applicable as follows:
From Zen Grand Suite to Zen Grand Pool Suite,
From Ambassador Suite to Ambassador Pool Suite,
From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)
-SPA Credit: $ 50 USD per person, per night . SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 min or more.
- Not transferable between guests.
- Not cumulative.
- Not redeemable for cash.
- Unused balances will not be refunded.
- Not combinable with other Spa promotions.
- Not applicable on SPA Boutique products, Beauty Salon, Hidroterapy Circuit.
- Not applicable on treatments available in SPA Cabanas (outdoor areas)
- Applicable on treatments with a duration of 50 min or more.
- Credit is not applicable on Holiday period: from December 20th to January 3rd.
- The Virtuoso Amenities do not apply to groups of more than 10 rooms.
The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.