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Grand Velas Riviera Maya

Playa del Carmen, Mexico
Nearest Airport
Cancún International (CUN) - 26 mi/41 km
  • Adventure
  • Beach
  • Wellness
For availability and pricing:

Carretera Cancun Tulum Km 62,
Playa Del Carmen,
Quintana Roo
Playa del Carmen, 77710
Mexico

Relish the Mayan jungle and Caribbean Sea at this AAA 5 Diamond Luxury All-Inclusive resort, recognized as the "Best Family Program" by Virtuoso. Discover a three-tiered infinity pool at Ambassador ambiance; as well as a secluded oceanfront haven at Grand Class. Smiles are worth gold with fun, daily activities for each member of the family! Delight at AAA 4 and 5 Diamond restaurants, and ancient rituals at SE Spa, awarded 5 Stars by Forbes. There is also an array of experiences to explore the Yucatán Peninsula near the resort. Your time here will be anything but ordinary!

Virtuoso Amenities:

For 2021

  • Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class)
  • Daily Full breakfast, included in rates
  • Complimentary hydrotherapy water journey per person, for up to two guests per room, once during stay.
  • $50 USD Spa credit per adult, per night*
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

*Spa credit, per adult, per day (only applicable to massages, facials and body wrap treatments with a duration of 50 minutes or more. Not combinable with any other promotion or program, not reimbursable or transferable, not valid for group, not cumulative, non-refundable, not redeemable for cash, not combinable with other spa promotions, not applicable to hydrotherapy circuit, spa boutique products, beauty salon and treatments at spa cabanas. Other restrictions may apply)

Promotion(s)

To secure a promotion, contact your travel advisor.
  • Home To Grand - Extended Stay Program for two

    Valid for Travel Now Through 18 Dec 2021

    Enjoy the following benefits at your home away from home:

    • Private roundtrip transportation will give you a safe, VIP welcome at the airport.
    • Celebrate the start of your experience with a bottle of champagne upon arrival at the resort.
    • Incredible settings during your stay? With our guaranteed upgrade you will surely enjoy one.
    • In order to take care of you and your loved ones, you can relish intimate moments by your private beach and pool areas
    • Exclusive, private space for work and business activities
    • Indulgence is included with 2 massages, for you and one companion; plus 20% off on service menu
    • Keep up with your personalized exercise routine with a select program to suit your needs
    • Private beachfront dinner
    • We will capture your best moments with a photo shooting

    Exclusive Added Values -At Grand Velas Riviera Maya, a Jeep will be available for you and your partner, together with a planned route for you to explore the most amazing attractions around.

    TERMS AND CONDITIONS APPLY

    Fourteen nights minimum stay required. Valid on suite accommodations. Rate varies by accommodation type, date of travel and season, subject to availability. The transportation requires a previous reservation through your Concierge. Valid on new bookings, not combinable with any other packages or promotions, not applicable to groups. Rates include taxes and surcharges. Valid for travel by December 18, 2020. Blackout dates may apply. Promotion subject to changes. Please inquire with your travel advisor for additional terms and conditions.

  • Home To Grand - Extended Stay Program for Families

    Valid for Travel Now Through 18 Dec 2021

    Promotion applies to multi-generational family that books minimum 5 suites for 10 nights. Inclusions:

    • Let's start with a private bar in your suite, and margaritas!
    • We include the stay for kids up to 12 years old.
    • You will enjoy an additional suite exclusively for you and your family: your gathering point to enjoy activities together
    • You will have your exclusive portion of paradise, with designated beach and pool areas for your family
    • Enjoy private dining areas in our restaurants
    • You may need a moment to regain your energy; We include a 30-min massage for each person and a 20% discount on additional massages
    • Put your new learned skills during quarantine into practice: Select two personalized classes for the whole family
    • After a private dinner by the beach, the cinema under the moonlight will remind you about living the seventh art in movie theaters
    • A photo shoot will immortalize best moments together
    • Enjoy high speed WiFi network
    • Set of personalized T-shirts for all of you

    Exclusive Added Values -At Grand Velas Riviera Maya, a Jeep will be available for you and your partner, together with a planned route for you to explore the most amazing attractions around

    TERMS AND CONDITIONS APPLY

    Promotion applies to multi-generational family that books minimum 5 suites for 10 nights. Valid on any suite accommodation. Rate varies by accommodation type, date of travel and season, subject to availability. Valid on new bookings, not combinable with any other packages or promotions, not applicable to groups. Rates include taxes and surcharges. Valid for travel by December 18, 2020. Blackout dates may apply. Promotion subject to changes. Please inquire with your travel advisor for additional terms and conditions.

At the Hotel

Features

  • All-inclusive
  • Business Center
  • Children's Programs
  • Conference Facilities
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Restaurant

Services

  • Babysitting Services
  • Car Rental Desk
  • Concierge Desk
  • Laundry/Dry Cleaning/Pressing
  • Room Service 24-hours
  • Salon
  • Wedding Services

Recreation

  • Fitness Center
  • Pool
  • Spa
  • Water Sports

In Your Room

  • Bathrobes
  • Butler Service
  • Complimentary Coffee/Tea
  • Iron/Ironing Board
  • Mini Bar

Reviews

87% Recommended (8 Reviews)

    Product Terms & Conditions

    - Suite upgrade based on availability at check in and applicable as follows:

    From Zen Grand Suite to Zen Grand Pool Suite,

    From Ambassador Suite to Ambassador Pool Suite,

    From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)

    - The Virtuoso Amenities do not apply to groups of more than 10 rooms.



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