Grand Velas Riviera Maya

Playa del Carmen, Mexico
Nearest Airport
Cancún International (CUN) - 26 mi/41 km
  • Adventure
  • Beach
  • Wellness
For availability and pricing:

Carretera Cancun Tulum Km 62,
Playa Del Carmen,
Quintana Roo
Playa del Carmen, 77710

Relish the Mayan jungle and Caribbean Sea at this AAA 5 Diamond Luxury All-Inclusive resort, recognized as the "Best Family Program" by Virtuoso. Discover a three-tiered infinity pool at Ambassador ambiance; as well as a secluded oceanfront haven at Grand Class. Smiles are worth gold with fun, daily activities for each member of the family! Delight at AAA 4 and 5 Diamond restaurants, and ancient rituals at SE Spa, awarded 5 Stars by Forbes. There is also an array of experiences to explore the Yucatán Peninsula near the resort. Your time here will be anything but ordinary!

Virtuoso Amenities:

For 2024:

  • Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class)
  • Daily breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining (already included in property rates)
  • Complimentary hydrotherapy water journey per person, for up to two guests per room, once during stay. (must have minimum value of $100 USD equivalent)
  • $50 USD Spa credit per adult, per night
  • Early check-in / Late check-out, subject to availability
  • Complimentary Wi-Fi

*Spa credit, per adult, per day (only applicable to massages, facials and body wrap treatments with a duration of 50 minutes or more. Not combinable with any other promotion or program, not reimbursable or transferable, not valid for group, not cumulative, non-refundable, not redeemable for cash, not combinable with other spa promotions, not applicable to hydrotherapy circuit, spa boutique products, beauty salon and treatments at spa cabanas. Other restrictions may apply)

**Late check-out does not include food or beverages.


To secure a promotion, contact your travel advisor.
  • Wellness Getaway Promotion: June 6-9, 2024

    Valid for Travel 02 Jun 2024 - 12 Jun 2024

    Valid for Travel 02 June 2024 - 12 June 2024

    At Velas Resorts we are excited to share the information and special promo for our Wellness Getaway, taking place on June 06 - 09, 2024.

    All of the activities will be included during the guests’ stay (no additional cost), and at Grand Velas Riviera Maya we have a special promo for a TW of June 02-12, with an upgrade at booking, and Spa Credit per adult, per stay*.

    Guests will enjoy a wellness event with workshops and activities to revitalize their body in a setting that enhances Mexico’s natural beauty, guided by experts in this lifestyle, prepared to take you on this holistic journey and reconnect with their inner self.

    You can see the landing page and full agenda:

    BW: Open

    TW: June 02 - 12, 2024

    -Guaranteed upgrade from Zen Grand Suite to Ambassador Ocean View

    *Added Values:

    - $50 USD Spa Credit per adult, per stay (Applicable on massages, facials and body wrap treatments with a duration of 50 min or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. Not applicable on SPA Boutique products, Beauty Salon, Water ceremony. Not applicable on treatments available in SPA Cabanas (outdoor areas)

    - Photo Shooting Session (Photoshoot session complimentary. Select your photo package between the different available options ($). Contact our E-concierge for more info: )

At the Hotel


  • All-inclusive
  • Business Center
  • Children's Programs
  • Conference Facilities
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Restaurant


  • Babysitting Services
  • Car Rental Desk
  • Concierge Desk
  • Laundry/Dry Cleaning/Pressing
  • Room Service 24-hours
  • Salon
  • Wedding Services


  • Fitness Center
  • Pool
  • Spa
  • Water Sports

In Your Room

  • Bathrobes
  • Butler Service
  • Complimentary Coffee/Tea
  • Iron/Ironing Board
  • Mini Bar


95% Recommended (20 Reviews)

    Product Terms & Conditions

    - Suite upgrade based on availability at check in and applicable as follows:

    From Zen Grand Suite to Zen Grand Pool Suite,

    From Ambassador Suite to Ambassador Pool Suite,

    From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)

    Travel advisors may please inquire directly with the property.

    The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.