Grand Velas Riviera Maya

Playa del Carmen, Mexico

Nearest Airport

Cancún International (CUN) - 26 mi/41 km

Adventure
Beach
Wellness

For availability and pricing:

Carretera Cancun Tulum Km 62,
Playa Del Carmen,
Quintana Roo
Playa del Carmen, 77710
Mexico

Grand Velas Riviera Maya is an AAA Five Diamond resort featuring 539 suites across three settings: Zen Grand, Ambassador, and Grand Class. Enjoy 8 specialty restaurants —including a Michelin Star recipient— and the 5-Star Forbes-rated SE Spa, now home to the first Jungle Kids' Spa. Families will love the reimagined "screen-free" Kids' Club and the high-tech Teens' Club with PS5s, arcade, and a golf simulator. Experience a transformative sanctuary where luxury meets adventure for all ages.

Virtuoso Amenities:

For 2026:

Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class)
Daily breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining (already included in property rates)
$100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
Early check-in / Late check-out, subject to availability

At the Hotel

Features

Air Conditioning
All-inclusive
Business Center
Children's Programs
Conference Facilities
Connecting Rooms
Culinary Program
Internet Access
Lounge/Bar
Michelin Star Restaurant
Multi-lingual Staff
Restaurant
Wheelchair Accessible

Services

Babysitting Services
Car Rental Desk
Concierge Desk
Laundry/Dry Cleaning/Pressing
Room Service 24-hours
Salon
Wedding Services

Recreation

Fitness Center
Pool
Spa
Water Sports

In Your Room

Bathrobes
Butler Service
Complimentary Coffee/Tea
Hair Dryer
Iron/Ironing Board
Mini Bar
Safe
Slippers

Reviews

96% Recommended (24 Reviews)

Product Terms & Conditions

- Suite upgrade based on availability at check in and applicable as follows:

From Zen Grand Suite to Zen Grand Pool Suite,

From Ambassador Suite to Ambassador Pool Suite,

From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)

Travel advisors may please inquire directly with the property.

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