Grand Velas Riviera Maya

Playa del Carmen, Mexico

Nearest Airport

Cancún International (CUN) - 26 mi/41 km

Adventure
Beach
Wellness

For availability and pricing:

Carretera Cancun Tulum Km 62,
Playa Del Carmen,
Quintana Roo
Playa del Carmen, 77710
Mexico

Relish the Mayan jungle and Caribbean Sea at this AAA 5 Diamond Luxury All-Inclusive resort, recognized as the "Best Family Program" by Virtuoso. Discover a three-tiered infinity pool at Ambassador ambiance; as well as a secluded oceanfront haven at Grand Class. Smiles are worth gold with fun, daily activities for each member of the family! Delight at AAA 4 and 5 Diamond restaurants, and ancient rituals at SE Spa, awarded 5 Stars by Forbes. There is also an array of experiences to explore the Yucatán Peninsula near the resort. Your time here will be anything but ordinary!

Virtuoso Amenities:

For 2024:

Upgrade on arrival, subject to availability (From Zen Grand to Zen Grand Pool / From Ambassador to Ambassador Pool / From Ambassador Pool to Grand Class)
Daily breakfast for up to two guests per bedroom, served in the restaurant and via in-room dining (already included in property rates)
Complimentary hydrotherapy water journey per person, for up to two guests per room, once during stay. (must have minimum value of $100 USD equivalent)
$50 USD Spa credit per adult, per night
Early check-in / Late check-out, subject to availability
Complimentary Wi-Fi

*Spa credit, per adult, per day (only applicable to massages, facials and body wrap treatments with a duration of 50 minutes or more. Not combinable with any other promotion or program, not reimbursable or transferable, not valid for group, not cumulative, non-refundable, not redeemable for cash, not combinable with other spa promotions, not applicable to hydrotherapy circuit, spa boutique products, beauty salon and treatments at spa cabanas. Other restrictions may apply)

**Late check-out does not include food or beverages.

At the Hotel

Features

Air Conditioning
All-inclusive
Business Center
Children's Programs
Conference Facilities
Connecting Rooms
Culinary Program
Internet Access
Lounge/Bar
Michelin Star Restaurant
Multi-lingual Staff
Restaurant
Wheelchair Accessible

Services

Babysitting Services
Car Rental Desk
Concierge Desk
Laundry/Dry Cleaning/Pressing
Room Service 24-hours
Salon
Wedding Services

Recreation

Fitness Center
Pool
Spa
Water Sports

In Your Room

Bathrobes
Butler Service
Complimentary Coffee/Tea
Hair Dryer
Iron/Ironing Board
Mini Bar
Safe
Slippers

Reviews

95% Recommended (20 Reviews)

Product Terms & Conditions

- Suite upgrade based on availability at check in and applicable as follows:

From Zen Grand Suite to Zen Grand Pool Suite,

From Ambassador Suite to Ambassador Pool Suite,

From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)

Travel advisors may please inquire directly with the property.

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