The Ritz-Carlton Orlando, Grande Lakes

Orlando, FL United States

Virtuoso Amenities

    For 2020:
  • Upgrade on arrival, subject to availability ( limited to specific categories and excludes suites)
  • Daily Buffet breakfast for two guests per bedroom served in Highball & Harvest Restaurant
  • $100 Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
PROPERTY SIZE: 582 rooms
ROOM STYLE: Contemporary
VIBE: Casual
Ecotourism Golf Wellness

The Ritz-Carlton Orlando, Grande Lakes

Address:
4012 Central Florida Parkway
Orlando, FL 32837
United States
Nearest Airport:
Orlando International (MCO)
7 mi / 11 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Children's Programs
  • Club Floor
  • Conference Facilities
  • Connecting Rooms
  • Internet Access
  • Lounge/Bar
  • Multi-lingual Staff
  • Parking
  • Pet Friendly
  • Restaurant
  • Shopping
  • Wheelchair Accessible

Services

  • Babysitting Services
  • Car Rental Desk
  • Concierge Desk
  • Currency Exchange
  • Hearing Impaired Services
  • House Safe
  • Housekeeping -- Twice Daily
  • Laundry/Dry Cleaning/Pressing
  • Limousine Service
  • Room Service
  • Room Service 24-hours
  • Salon
  • Shoeshine Service
  • Turndown Service
  • Valet Parking
  • Wakeup Calls
  • Wedding Services


Recreation
  • Bicycle Rental
  • Fitness Center
  • Golf
  • Jacuzzi/Whirlpool
  • Pool
  • Sauna
  • Spa
  • Tennis Courts
  • Water Sports


In Your Room
  • Bathrobes
  • Complimentary Coffee/Tea
  • Complimentary Newspaper
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

About Us

Where will you find inspiration? Kayaking down the pristine Headwaters of the Everglades? In the sublime flavors of artisanal cuisine? In the early morning calm, fishing on a private lake?

Discover Grande Lakes Orlando, home to over 500 acres of the most enchanting natural surroundings and enriching activities found in Florida. The Ritz-Carlton Orlando, Grande Lakes redefines the Orlando experience. Guests enjoy the relaxing ambiance of this unique Resort and the convenience to all of Orlando's world class attractions and culture. Only 3 miles from SeaWorld, Discovery Cove and Aquatica, 7 miles from Universal Orlando, 10 miles from Disney World, and 60 miles from the Kennedy Space Center, the hotel has 582 well-appointed guest rooms including 56 Club Level rooms, 60 Executive Suites, two Presidential Suites, and one Royal Suite. All guest rooms feature five-foot private balcony with panoramic views of the lakes, pool and gardens.

Dining at The Ritz-Carlton Orlando, Grande Lakes is inspired by the fresh seafood available from the nearby Atlantic and the climate and culture of Central Florida. Savor the selection of the many fine dining options available at Grande Lakes Orlando, including NORMAN'S by Chef Norman Van Aken, and prepare your senses for a culinary experience like no other.

Escape to The Ritz-Carlton Spa where the subtle, refreshing bouquet of citrus inspires renewal. This luxurious 40,000-square-foot Spa boasts a 6,000-square-foot fitness center, 4,000-square-foot private lap pool, 40 treatment rooms, boutique, and Vitale Cafe. The Ritz-Carlton Golf Club, Orlando, Grande Lakes provides golfers with an experience not typically found in Florida. The Greg Norman design blends a variety of hazards to provide a challenging but fair test of a golfer's abilities. Water hazards, strategic bunker placement and demanding greens result in an atmosphere reminiscent of a private course. Measuring over 7,100 yards, this 18-hole championship golf course rivals the best courses in the area and is enjoyable for golfers of every skill level. In addition to golf and spa, the Resort offers are three lighted tennis courts, a fly-fishing school, kayaking adventures, eco tours, jogging trails, and an outdoor heated pool and whirlpool. Younger guests can enjoy supervised activities at Ritz Kids. The program offers a variety of physical and creative activities designed especially for children aged 5 to 12.

Destination Information:

  • Orlando International Airport (10 miles)
  • Walt Disney World (10 miles)
  • Universal Orlando (7 miles)
  • The Mall at Millenia (7 miles)
  • SeaWorld, Discovery Cove, and Aquatica (2 miles)

*Complimentary transportation to SeaWorld, Discovery Cove, Aquatica, Universal Orlando, and Wet 'n Wild

Best of the Best

The Ritz-Carlton Orlando, Grande Lakes is ideal for families, providing convenient access to nearby Walt Disney World, SeaWorld, and Universal Studios attractions; plus, the Ritz Kids program is a favorite, and special excursions like kayaking, fishing lessons, and ecotours allow for adventures while on this 500-acre resort. When you’re done exploring, enjoy the view from your guest room’s spacious balcony, choose from 13 dining options, and enjoy a round at the Greg Norman-designed Ritz-Carlton Golf Club. The Ritz-Carlton Spa is not to be missed, with its 40 treatment rooms, salon, private heated lap pool, and healthy spa café.

Advisor Tip

The service is extraordinary – enjoy a tent pitched for the kids, complete with s’mores, bedtime stories, lanterns, and linens. –Julie Danziger New York, New York

Health & Safety

The well-being of our guests and Ladies and Gentlemen is of utmost importance. We remain committed to providing a clean and comfortable environment for all who visit our resort. We would like to share the additional measures we are taking to provide our guests with a safe and comfortable environment. We ask for your help in complying with local and state regulations when traveling to our resort from outside of Florida. Please visit travelguidance.marriott.com for assistance.

As of June 18, 2020, Orange County has issued an order requiring Face Covering consistent with the current CDC guidelines while in any public place. One exception includes any persons under the age of two years old. Please visit www.orlando.gov/Covid-19 for additional details and exceptions.

OUR LADIES & GENTLEMEN:

• Submit to temperature screening upon arrival for each shift

• Are equipped with personal protective equipment; including face covering which they wear at all times

• Have and continue to receive training on COVID-19 sanitation protocols

• Resort Cleanliness Champions have been implemented

ARRIVAL & DEPARTURE:

• Recommend utilizing mobile technology: Mobile Key, Mobile Requests, eFolio via the Marriott Bonvoy™ App.

• Valet parking only

• Choice of baggage assistance or personal unloading

• Front desk, bell desk, concierge desk, First Drop and Highball & Harvest all equipped with plexiglass panels

CLEANING PROCEDURES:

• More frequent cleaning of high-traffic and high-touch areas

• Utilizing EPA approved multi-surface peroxide cleaner and disinfectant

• Touchless hand sanitizer dispensers throughout the resort

• Frequent cleaning of public area restrooms

• Deep cleaning between guest stays; focus on sanitizing every area of the room

SOCIAL DISTANCING MEASURES:

• Reduced occupancy levels to accommodate social distancing requirements

• Arrival queues throughout the resort

• Seating in restaurants, lounges, pools are spaced apart in accordance with State laws

• Guest elevator occupancy is limited to family members or four non-family individuals

• Stairwell access is available for all 14 floors

• Signage posted to remind guests of social distancing guidelines and hygiene practices

GUEST ROOMS:

• Housekeeping services will be provided on a daily basis.

• Housekeeping services will be performed when the guests are not present in the room

• Deep cleaning of high-touch areas such as: handles, knobs, drawer pulls, hairdryer and remote controls

• Honor Bar has been removed from guest rooms, items are still available throughout the resort

• Removal of decorative pillows and throws

• All glassware has been replaced with single-use cups

• Disinfectant wipes will be added to each room for personal use

DINING OPTIONS AT THE RITZ-CARLTON:

• First Drop – Breakfast, Lunch

• Highball & Harvest – Breakfast, Dinner

• Bleu – Lunch (Dinner Fri-Sun)

• Fairways Pub – Lunch (Thu-Sun)

• In-Room Dining – Breakfast, Lunch, Dinner

ADDITIONAL DINING OPTIONS AT JW MARRIOTT:

• Starbucks – Breakfast, Lunch

• Citron, An American Brasserie – Breakfast (Fri-Mon)

• Quench Bar & Grill – Lunch

• Whisper Creek Farm: The Kitchen – Dinner

• Primo – Dinner (Fri-Sun)

GOLF & TENNIS:

• To reserve or tee time or access the tennis court, please call the Golf Pro Shop at 407-393-4900

• Tee Times can reserved online by clicking HERE.

SPA & FITNESS CENTER

• The Spa and Salon is open Thur-Sun offering a variety of massages, facials, manicures and pedicures, and hair services. Advanced reservations required. Reservations can be made online by clicking HERE or by calling 407-393-4200.

• Fitness Center is open daily from 6am-10pm with appropriate social distancing. Fitness classes will be offered, please inquire with the Concierge for the schedule and information.

• Sauna, steam room and whirlpools are suspended.

• Sanitization of equipment, treatment rooms and lounge areas between use; high-touch areas are cleaned at regular intervals.

RECREATION:

• The pool is open for your enjoyment. Chairs on the pool deck are spaced out 6 feet apart to allow for social distancing

• Chaise Lounges limited to two or four maximum per guest room

• Single-use service stations of water and sunscreen

• All pool furniture is sanitized between each guest’s uses

• Private cabanas and daybeds can be reserved online by clicking HERE

• Grande Lakes Sports will be open to assist with kayaking, mountain bike trail, sunrise safari, rainy day activities and the Falconry experience. 24-hour advance reservations are recommended.

• Ritz Kids is currently unavailable.

• Theme park shuttle has been temporarily suspended.

For any questions, please contact kirsten.lee@ritzcarlton.com.

Sustainability

Information not provided

Location

Address
4012 Central Florida Parkway
Orlando, FL 32837
United States
Nearest Airport
Orlando International (MCO), 7 Miles / 11 Kilometers

Guest Rooms & Suites

Deluxe Garden View

Deluxe Garden View (480 Square Feet)

Private balcony with garden view, one king or two double beds, double vanity, separate tub and shower, honor bar, connectors available upon request.

Upgrade: Deluxe Lake View

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Deluxe Lake View

Deluxe Lake View (480 Square Feet)

Private balcony with lake view, one king or two double beds, double vanity, separate tub and shower, honor bar, connectors available upon request.

Upgrade: Deluxe Lake Front

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Club Garden View Room

Club Garden View Room (480 Square Feet)

Private balcony with garden view, one king or two double beds, double vanity, separate tub and shower, honor bar, connectors available upon request, Ritz-Carlton Club Lounge access.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Executive Suite

Executive Suite (960 Square Feet)

Two private balconies with lake front view, one king bed, separate parlor (living room), 1 ½ bathrooms, two HD LCD televisions, honor bar.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Two Bedroom Suite

Two Bedroom Suite (1,440 Square Feet)

Three private balconies with lake front view, one king or two double beds, separate parlor (living room), 2 ½ bathrooms, three HD LCD televisions, honor bar.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Deluxe Lake Front View

Deluxe Lake Front View (480 Square Feet)

Private balcony with lake front, golf course, and pool view, one king ot two double beds, double vanity, separate tub and shower, honor bar, connectors available upon request.

  • Pool View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
View More

Club Level Executive Suite

Club Level Executive Suite (960 Square Feet)

Located on the club level with two private balconies with lake front, golf course, and pool views, one king bed, separate parlor (living room), one and a half bathrooms, two HD LCD televisions, honor bar, club lounge access.

  • Pool View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
View More

Royal Suite

Royal Suite (2645 Square Feet)

Five private balconies with lake front, pool, and golf views, one king bed, one and a half bathroom, living room, dining room, sound proof media room, service kitchen, four HD LCD televisions, surround-sound system, wet bar, poolside cabana, iPod interface, Bose Wave music system, Nespresso Espresso machine, can connect up to three double bedded rooms.

  • Pool View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
View More

Presidentrial Suite

Presidential Suite (2400 Square Feet)

Five private balconies with lake front, pool, and golf views, one king bed, one and a half bathrooms, living room, dining room, service kitchen, Club Lounge access, two HD LCD televisions, can connect to a double bedded room.

  • Pool View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Refrigerator
View More
Total 9 Records

Facts & Policies

Facts
Experiences
Ecotourism, Golf, Wellness
Vibe Casual
Room Style Contemporary
Number of Rooms 582
Check-In Time 4:00 PM
Check-Out Time 11:00 AM
Early Arrivals & Late Departures

Based on availability.

Guaranteed Reservations & Deposits

All reservations must be guaranteed with a credit card.

Cancellation Policy

Please check cancellation policy during booking process.

Accepted Forms of Payment

All major credit cards.

Terms & Conditions

Resort/facility fee applies. Please contact property for further information.



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Virtuoso Amenities

    For 2020:
  • Upgrade on arrival, subject to availability ( limited to specific categories and excludes suites)
  • Daily Buffet breakfast for two guests per bedroom served in Highball & Harvest Restaurant
  • $100 Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
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Details

Valid for Travel Now Through 31 Dec 2020
Valid for Travel Now Through 30 Sep 2020
Total 3 Results

Reviews and Recommendations for The Ritz-Carlton Orlando, Grande Lakes

93%

of 16
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Fabulous Accomodations and Expert service!!

By: Sus


Reviewed on: 31 Mar 2016

The Ritz property and staff wowed us all and provided the best environment for our fun Spring Break! The club lounge was an amazing experience for us all. Kati, Trish, Adam, Carole and Jonathan all provided tremendous customer service. They all made our vacation a perfect 10..
Travel Advisor:  Staci Kimball

attention to detail

By: dan c


Reviewed on: 09 Sep 2016

Ritz strives to accomplish a consistency of experience with new owners at this property there appears to be a push to increase productivity, small things were overlooked, great people doing more with less appears to be putting a strain on a great property.
Travel Advisor:  Damien Martin

Lovely Resort

By: Julie R


Reviewed on: 23 Apr 2017

My husband and I spent 3 wonderful and relaxing days at the Ritz-Carlton Grande Lakes. The property is magnificent with activities for everyone. We thoroughly enjoyed the pool, the walking paths and the concierge lounge. The staff was excellent and treated us very well. Breakfast at Highball and Harvest provided many tasty options.
Travel Advisor:  Wayne Muhlstein

nice hotel

By: Brittany


Reviewed on: 19 May 2017

Our stay at the Ritz was good. We have stayed at this property many times in the past.
Travel Advisor:  Kris Matela

Treated like family

By: DrMango


Reviewed on: 16 Aug 2017

The Ritz Carlton Orlando was a beautiful hotel! We enjoyed the pool and restaurants. The staff was very friendly and took care of our every need. When a staff member found out our youngest misplaced her blanket-the staff member went to the hotel shop and brought back a beautiful, soft bear with a blanket. She delivered it to our youngest and said "I hope this helps while you try to find your blanket". This was so thoughtful! Great stay at a beautiful resort!
Travel Advisor:  Jeannie Smith

Disney World

By: Disney World


Reviewed on: 23 Apr 2018

Perfect. Food was great. Bar was great. Service was amazing.

Great Staff

By: Donone


Reviewed on: 12 Jun 2018

Had a problem with the room on the second visit, but Molly got everything taken care of and in the future Ritz-Carlton will be on our favorites list.
Travel Advisor:  Ileana Weingart

Stay cation

By: Pam


Reviewed on: 27 Sep 2018

Great place to unwind and relax!
Travel Advisor:  Nora Nowaczyk
Not Recommended

Well intentioned but poor execution- more like a La Quinta than a Ritz

By: Birthday trip MB


Reviewed on: 20 Oct 2018

There were several issues with the hotel; it is under construction and the hotel/staff seems disorganized, ill prepared for guests and overwhelmed. Even their in room dining menu was expired and unavailable- and they were unable to give me a current wine list. The folks working in room service, while very nice, were frenetic and unable to answer basic questions. That being said- the on-call manager at the time was very accommodating and helpful- and embarrassed by the issues during our stay.

Beautiful Resort

By: Nancy


Reviewed on: 14 Jan 2019

While we were only at the hotel for one night, it is a beautiful property and the staff was very helpful and we felt well taken care of.
Travel Advisor:  Mark Simoes

Great hotel

By: Lisa G


Reviewed on: 29 Mar 2019

The staff was the most well trained out of any resort we have been to. They treated us wonderfully and were so attentive. The food was excellent. We will definitely be back.
Travel Advisor:  Robert Merlin

Lovely room; restaurant; view

By: Donna Francavilla


Reviewed on: 15 Apr 2019

We had an amazing time at the Ritz. The food was great and the service was prompt, the room clean and the pool too.
Travel Advisor:  Sherrie Coffey

in town getaway

By: in town getaway


Reviewed on: 04 Sep 2019

As always Nora is wonderful!!!! We had a great room with wonderful food.
Travel Advisor:  Nora Nowaczyk

Outstanding Service

By: Jennifer


Reviewed on: 02 Dec 2019

We won't stay anywhere else when we go to Orlando. There are tons of properties to chose from when going to Orlando, closer to the parks and less expensive but we will always choose the Ritz. The service is amazing and the people genuinely care about you there. They care about our family and treat our children amazingly well. They go out of their way to make the kids feel special and accommodate any request they have. Their RitzKids program is outstanding. They make it fun for the kids and promote a family atmosphere. The staff remembers reoccurring visitors and treats us like family. They have set the bar for other hotels and no other compares.
Travel Advisor:  Nora Nowaczyk

Fixed mishaps

By: Kellee


Reviewed on: 05 Jan 2020

We had a few problems during our stay but the manager was super concerned and helpful.
Travel Advisor:  Michelle Jackson