Reservations: Please note that all rates are quoted in ZAR (Rand) and are subject to change. Rates are quoted inclusive of VAT at 14% where applicable (subject to change). All major credit cards are accepted. Child Policy: Children over 14 years of age are welcome at Ellerman House & Villa Two, and children of all ages are welcome at Villa One.
Confirmation and Payment: Written confirmation is needed within 14 days of reservation, failing which Ellerman House reserves the right to cancel the reservation. * 20% non-refundable deposit of accommodation is required on receipt of written confirmation.* The full balance of accommodation is payable six weeks prior to the date of arrival.
Cancellations: All bookings confirmed in writing will be liable for 20% of full accommodation if cancelled earlier than 31 days of arrival. *50% of full accommodation is payable if cancellations are made within 30 days of arrival. * The full accommodation account is payable if cancellations are made within seven days of date of arrival. * In the event of premature departure the full duration of the stay, as originally booked and confirmed, will apply. *Refunds of deposits/prepayments for bookings are at the discretion of management and are dependent on the ability to re-let the room/s.
Minimum length of stay restrictions:
The following minimum length restrictions will be applied to the following periods on a stay through basis:
Minimum 5 nights stay: 20 December 2014 – 10 January 2015
Minimum 3 nights stay: 11 January 2015 – 28 February 2015
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