The Westin Palace, Madrid

Madrid, Spain

Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast, for up to two in room guests
  • A complimentary lunch or dinner for up to two people per room, once during stay, excluding alcohol, taxes and gratuities
  • Complimentary Wi-Fi
  • Early check-in/late check-out, subject to availability
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PROPERTY SIZE: 470 rooms
ROOM STYLE: Classic
VIBE: Sophisticated
City Life Landmarks Local Immersion

The Westin Palace, Madrid

Address:
Plaza de las Cortes, 7
Madrid, 28014
Spain
Nearest Airport:
Barajas (MAD)
8 mi / 12 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Children's Programs
  • Conference Facilities
  • Connecting Rooms
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Multi-lingual Staff
  • Parking
  • Restaurant
  • Shopping
  • Wheelchair Accessible

Services

  • Babysitting Services
  • Concierge Desk
  • Currency Exchange
  • Laundry/Dry Cleaning/Pressing
  • Room Service
  • Room Service 24-hours
  • Salon
  • Turndown Service
  • Wakeup Calls
  • Wedding Services


Recreation
  • Fitness Center
  • Jacuzzi/Whirlpool
  • Sauna


In Your Room
  • Complimentary Newspaper
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe

About Us

The Westin Palace,Madrid was built by order of King Alfonso XIII in 1912 and recently restored to its original splendour. It occupies a special location within the world famous “Triangle of Art” of Madrid between the Prado, Thyssen and Reina Sofia Museums and moments away to other main attractions.

GUEST ACCOMMODATION

The 470 guest rooms and suites are sumptuously decorated and furnished with stunning marbles, precious fabrics and antique furnishings all painstakingly restored, and updated with every modern convenience including the Heavenly® Bed. The spacious suites are ideal locations for private meetings: Junior Suites with lounge, Executive Suites with lounge and dining room, and the Royal Suite with library and reception room.

All guestrooms and suites have High Speed Internet Access.

FACILITIES & SERVICES

The 24-hour Business Centre has High Speed Internet Access and full office and secretarial amenities.

20 first class meeting rooms with capacity of up to 500 people for meetings or banquets.

The WestinWORKOUT® Fitness Studio is open 24 hours, offering TechnoGym equipment, sauna, massage and solarium on the top floor terrace to take full advantage of Madrid’s sunshine. Runner’s World Maps are available for jogging enthusiasts.

In-Room Spa: a moment’s pampered relaxation in the comfort of your own room.

Westin Kids Club® welcomes children with a full programme of play, activities and entertainment.

Limousine Service; luggage storage.

DINING

Named for its spectacular stained glass dome, La Rotonda is renowned for its grand buffet lunch; the Asia Gallery is considered the best Asian restaurant in Madrid; classic atmosphere at 1912 Museo Bar for cocktails, aperitifs or coffee. 24-hour in-room dining.

AWARDS

Certificate of Excellence | Tripadvisor

World Best Awards 2010 & 500 World´s Best Hotels 2011 | Travel + Leisure

Gold List2010 | Condé Nast Traveler

Expedia Insiders’ Select List 2010 | Expedia

Quality Certificate | “Q” de Calidad

Environmental System| TUV - ISO 14001:2004 certificate

Excellence Certificate | Madrid Excelente

To view Photos of The Westin Palace click here:Photos

Best of the Best

The Westin Palace Madrid is ideally located in the heart of Madrid, surrounded by enriching museums like Prado, Reina Sofia and Thyssen-Bornemisza, restaurants and shopping district. This 5-star hotel has thrived since its opening in 1912. It combines history, architecture and a breath of innovative and revitalizing experiences. The hotel features 470 rooms, including 51 suites, to cater to different types of guests, for both business and leisure, in a luxury environment. The magnificent public areas and la Rotonda restaurant are considered must-sees in Madrid, as is its Asian Gallery, considered Madrid’s best Asian restaurant.

Hotel Tip

The concierge can arrange a private guided tour of the Prado Museum; even the museum itself doesn't organize tours.

Location

Address
Plaza de las Cortes, 7
Madrid, 28014
Spain
Nearest Airport
Barajas (MAD), 8 Miles / 12 Kilometers

Guest Rooms & Suites

Deluxe

A marble entry foyer leads into our Deluxe rooms, which are elegantly furnished in a traditional style and are a spacious 312 square feet in size. Our signature Heavenly Bed® (queen size, king size or 2 twins), offer seven blissful layers of deluxe bedding along with a spacious desk, cocktail table, armchair and reading lamp. The well connected traveler will enjoy High Speed Internet access (charge), an internet and keyboard TV system with Movies on Demand as well as a dual line speaker phone.

Deluxe

Upgrade: Premium

  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Air Conditioning
  • Internet Access
  • Non-Smoking
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Premium

Decorated in the Classic Palace Hotel style, these Premium spacious rooms (312 square feet) are the perfect combination between old world luxury and modern convenience. They benefit from being exterior facing, whilst special attention has been paid to soundproofing, with double glazed exterior windows and heavily lined curtains. Our signature Heavenly Bed® (queen size, king size or 2 twins), offer seven blissful layers of deluxe bedding along with a spacious desk, cocktail table, armchair and reading lamp.

Premium

Upgrade: Executive

  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Air Conditioning
  • Non-Smoking
  • Complimentary Newspaper

Executive

Completely renovated in 2007 these spacious Executive rooms (312 square feet) offer unparalleled luxury in the Belle Époque style. High speed Internet access and complimentary movies on demand are included free of charge and guests will have access to the morning coffee corner located on the same floor. Our signature Heavenly Bed® (king size or 2 twins), offer seven blissful layers of deluxe bedding along with a spacious desk, cocktail table, armchair and reading lamp.

Executive

Upgrade: Premium View

  • Bathrobe
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
  • Air Conditioning
View More

Premium View

Enjoying a view of one of Madrid’s iconic landmarks, the Neptune Fountain, these beautifully styled Premium View rooms are the perfect combination between old world luxury and modern conveniences. Special attention has been paid to soundproofing with double glazed exterior windows and heavily lined curtains. Our signature Heavenly Bed® (king size or 2 twins), offer seven blissful layers of deluxe bedding along with a spacious desk, cocktail table, armchair and reading lamp.

Premium View

Upgrade: Junior Suite

  • City View
  • Bathrobe
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Junior Suite

Many of our 32 Junior Suites feature a marble entry hall and modern conveniences. Equipped with a king, queen, or two-twin Heavenly Beds®, the suites offer separate lounges and bedrooms. Sliding doors allow you to keep the living area private from the bedroom. Plaster accents and elegant wall coverings showcase the ambiance of our historic hotel. A sofa and armchair with a reading lamp invite you to relax and soak up the rich atmosphere.


Junior Suite

Upgrade to Executive Suite

  • Non-Smoking

Executive Suite

Spacious and elegantly appointed, our 17 Executive Suites are sized for an extended stay. The lounge features a large sofa, armchair, reading lamp and coffee table along with a large desk equipped with a comfortable chair and a fax machine/copier/printer. Bedrooms are furnished with a king, queen or two twin beds, desk and chair and television. Some rooms also have a dining area with seating for six. (904 square feet)


No upgrade from Executive Suite

  • Non-Smoking

Royal Suite

Our largest accommodation, the Royal Suite, is located on the top floor overlooking the Plaza Neptuno and its fountain. Elegant and comfortable, the suite includes two full bedrooms with individual dressing rooms and bathrooms. The master bath boasts a sauna and Jacuzzi, and there is a powder room for guests as well. The large lounge features a conversation grouping with sofa, table and plush chairs. A separate dining room seats eight and the library is equipped with a fax machine/photocopier/printer and television. (2,961 square feet)

  • Non-Smoking
Total 7 Records

Facts & Policies

Facts
Experiences
City Life, Landmarks, Local Immersion
Vibe Sophisticated
Room Style Classic
Number of Rooms 470
Check-In Time 3:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

Early check-in if available and guaranteed 4pm late check-out if booked on the Virtuoso contracted program.

Guaranteed Reservations & Deposits

This information has not been provided by the Supplier.

Cancellation Policy

This information has not been provided by the Supplier.

Accepted Forms of Payment

This information has not been provided by the Supplier.

Terms & Conditions

Only eligible Travel Professionals who are members of Virtuoso are eligible to book the Virtuoso Contracted Rate Plan at participating Starwood Hotels and Resorts.

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A valid IATA, ARC, CLIA, TRUE or TIDS number must be entered at time of reservation in the GDS, Dedicated Website: www.spg.com/virtuoso or when calling our Customer Contact Centers or hotel direct.

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  • The Virtuoso rate equals the best unrestricted retail rate of the day in the CRS and includes the contracted amenities.
  • Rates can fluctuate between checking availability and time of reservation.
  • Rates are not guaranteed until confirmation of reservation.
  • Any modification to a reservation is subject to the hotel's availability and may change the rate and/or require payment of cancellation fees.
  • Restricted rates such as SPG discounts and rates with special deposit/cancellation conditions are not combinable with the Virtuoso rate plan.
  • Rates are per room, per night, based on single/double occupancy do not include additional per room, per night charges that may be imposed or state/local taxes.
  • The Virtuoso rate plan must be booked to guarantee the delivery of contracted amenities.
  • Amenities will not be extended on any other rate plan, prepaid rates and package rates unless otherwise stated.
  • Amenities will not be extended to reservations made via wholesalers and tour operators unless otherwise stated.
  • Advance reservations required.
  • Offer not applicable to groups consisting of more than 9 rooms or 14 persons and can not to be combined with other offers or promotions.

.

SPG® Pro

The Virtuoso rate plan is eligible to earn Starpoints® through SPG® Pro. Remember to always add your SPG Pro number at the time of booking. SPG Pro numbers cannot be added after a reservation has been confirmed.

  • In the GDS, you should enter SPGTA followed immediately by your personal SPG member account number and a space. If your SPG member account number is 123456789, you would enter SPGTA123456789. The space will help us ensure that any additional comments are kept separate. Even if you don't have additional comments, you need to enter the space.
  • In the website, enter your SPG Pro number in the appropriate field during reservation process.
  • By phone, always quote your SPG Pro number when making a reservation with our Customer Contact Centers or hotel direct.

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Not an SPG Pro? Join today at www.spg.com/probenefits

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See www.spg.com/terms for eligible bookings, eligible channels, and full terms and conditions.



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Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast, for up to two in room guests
  • A complimentary lunch or dinner for up to two people per room, once during stay, excluding alcohol, taxes and gratuities
  • Complimentary Wi-Fi
  • Early check-in/late check-out, subject to availability
Close
Promotions

Name

Details

Valid for Travel 09 Jul 2018 - 02 Sep 2018
Valid for Travel 14 Dec 2018 - 14 Apr 2019
Total 2 Results

Reviews and Recommendations for The Westin Palace, Madrid

94%

of 18
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

highly recommend

By: Don


Reviewed on: 20 Nov 2013

Great location - walk to museums, shops,wonderful tapas bars. Beautiful and unique dining area and bar. Good service.

Friendly luxury

By: MA


Reviewed on: 10 Aug 2016

We enjoyed our stay at the Westin Palace in Madrid. The staff was uniformly helpful, friendly and eager to please. Our room was very comfortable, and the bathroom was great. Room service was amazingly quick, and the concierges were very helpful and met all of our requests. The only things we were not 100% pleased with were the food (room service menus very blah and the dinner we had at the Rotunda restaurant was good but not great) and the television, which offered very few channels and had a prehistoric remote. All in all, very pleased with hotel and would probably go back again, although we might try the Ritz next time!
Travel Advisor:  Jonathan Phillips

The Westin Palace, Madrid, Spain - Outstanding

By: aikolt


Reviewed on: 05 Sep 2016

From the accommodations to the personnel, the Westin Palace in Madrid, Spain was outstanding. The location was great and close to the train station, as well as many monuments, museums and excellent eateries. The decor and grandeur of the Westin Palace made our visit to this incredible city that much more special! We would recommend this property to our friends and family visiting Madrid in the future and if we were to return to Madrid, we'd stay there again!
Travel Advisor:  Jenny Wilkinson

Excellent Choice

By: Tom and Jan


Reviewed on: 06 Oct 2016

Beautiful room, good service, spectacular public spaces, wonderful location--near all the major museums.
Travel Advisor:  Karen Howland

Westin Palace Madrid

By: DaveC.


Reviewed on: 07 Oct 2016

Beautiful hotel. Great location near the Prado Museum and walking distance to Plaza Mayor.
Travel Advisor:  Birgit Navarre

Lovely hotel

By: Wominos


Reviewed on: 28 Oct 2016

Great hotel, clean, good room size, excellent staff, good food, good location, excellent amenities
Travel Advisor:  Brenda Ostlund

Madrid

By: Patti & Don


Reviewed on: 28 Mar 2017

Really lovely with very thoughtful staff !
Travel Advisor:  Bettie Lee

madrid

By: Al P


Reviewed on: 10 May 2017

loved the hotel, the room was the best hotel room we ever had.
Travel Advisor:  Sue Glomski

Westin Palace

By: Mimi


Reviewed on: 02 Jun 2017

Beautiful hotel with wonderful location.
Travel Advisor:  Jane Rosenkrantz

honeymoon

By: Ricky


Reviewed on: 23 Jun 2017

The Westin Palace was a beautiful hotel and centrally located to everything we wanted to do in Madrid for our two-night-stay. The service from reception, house-keeping, the bellmen, and the concierge was fantastic.
Travel Advisor:  Sarah Lee

The Palace Hotel

By: Traveling Suitcase


Reviewed on: 07 Aug 2017

The Palace Hotel was wonderful for many reasons; the service desk helped in many different ways; rooms were very nice and big ; the food at breakfast was great so many things to choose ; the location was great
Travel Advisor:  Ann Caraway

Spain

By: Carol


Reviewed on: 26 Oct 2017

Lovely hotel. Excellent location
Travel Advisor:  Carolyn Greenberg

Great Location and Service

By: Joe


Reviewed on: 09 Nov 2017

We enjoyed this hotel very much. The location is excellent. Staff was great, and greeted us warmly on arrival. All our requests were taken care of, and housekeeping did a good job in keeping our room clean. Food was excellent, and the breakfast had a lot of options of good quality. The dinner was especially memorable.
Travel Advisor:  Ourisman Travel

beautiful palace

By: flockolambs


Reviewed on: 08 Jan 2018

this hotel was stunning. we had a wonderful experience staying here and the staff was attentive and so delightful. the breakfast was a treat and it is so centrally located that you cannot miss the sights if you stay here. Muy Bueno!!
Travel Advisor:  Ron Phillips

Hack

By: Michael Hack


Reviewed on: 25 Jan 2018

XXXXXXXXXXXXXXX
Travel Advisor:  Suzette Mack
Not Recommended

great location

By: Melissa


Reviewed on: 09 Feb 2018

noisy lots of construction. great hotel but staff in restaurant not friendly

Great

By: Max


Reviewed on: 18 Mar 2018

Wonderful hotel and great location
Travel Advisor:  Shelley Fremont